HP ENVY 17-j070ca HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP
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- HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 1
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 2
Part Number: 715237-002 Product notice This guide describes features that are common to most models. Some features may not be available on your computer. Not all features are available in all editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 3
: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 4
iv Important Notice about Customer Self-Repair Parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 5
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 6
vi Safety warning notice - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 7
listing 31 4 Removal and replacement procedures preliminary requirements 40 Tools required ...40 Service considerations ...40 Plastic parts ...40 Cables and connectors 41 Drive handling ...41 Grounding guidelines ...42 Electrostatic discharge damage 42 Packaging and transporting guidelines - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 8
for Customer Self-Repair parts 45 Component replacement procedures 45 Battery ...46 Service cover ...47 Hard drive ...48 Memory modules ...51 WLAN module ...52 Optical drive ...55 6 Removal and replacement procedures for Authorized Service Provider parts 58 Component replacement procedures - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 9
Starting Setup Utility (BIOS 100 Updating the BIOS 100 Determining the BIOS version 100 Downloading a BIOS update 101 Using System Diagnostics 102 8 Specifications ...103 Computer specifications ...103 43.9-cm (17.3-in), HD+ display specifications 104 Hard drive specifications ...105 9 Backing - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 10
x - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 11
Product Name Processors Chipset Graphics Description HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC ● Intel® Quad Core™ i7-4900MQ 2.80-GHz (SC turbo up to 3.80-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, 47 W) ● Intel Quad Core i7-4800MQ 2.70-GHz (SC - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 12
Panel Memory Hard drives Description Switchable discrete graphics: ● Nvidia N14P-GV2 (GeForce 740M) switchable discrete graphics with 2GB of dedicated video memory (128Mx16 DDR3 1GHz x 8 pcs) ● Nvidia N14P-GT (GeForce 750M) switchable discrete graphics with 2GB of dedicated video memory (128Mx16 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 13
with SuperMulti DVD±R/RW Double-Layer ● Support Zero-Power ODD External USB Serial ATA 12.7-mm tray load Supports the following external optical drives: ● DVD+/-RW Double-Layer SuperMulti Quad integrated stereo speakers and subwoofer HD Beats audio HP TrueVision high-definition webcam (fixed, no - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 14
size mini-card slot for Intel mSATA Cache Ports ● HDMI version 1.4 supporting 1920 ×1200 @ 60Hz ● Combination audio-out/audio-in (stereo) port, supports jack detection ● USB 3.0 (4 ports) ● RJ-45 (Ethernet, includes link and activity lights) ● AC Smart Pin power adapter plug Keyboard/pointing - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 15
only) 1-M length power cord Supports the following batteries: ● 6-Cell battery - 62Whr (2.8Ah), supports fast charge: up to 90% charged in 90 minutes Preinstalled: ● Windows 8 (64-bit) End-user replaceable parts ● Memory ● Optical drive ● Hard drive ● Battery ● AC adapter ● Mini card components 5 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 16
the service tag, which is located on the bottom of the computer. Item (1) (2) (3) Description Product name Serial number Part number/Product , drivers, and support for the computer. PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 17
Service tag and PCID label 7 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 18
(1) Internal display switch (2) Internal microphones (2) (3) Webcam light Description Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. Record sound. On: The webcam is in - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 19
Component (4) HP TrueVision HD Webcam Description Records video and takes still photographs. Swipe Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 20
will result in the loss of unsaved information. ● If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the tablet. Swipe from the right edge of the TouchPad or touch screen (select - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 21
Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key, - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 22
in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 23
TouchPad Description On: Caps lock is on, which switches the keys to all capital letters. ● White: The fingerprint authentication was successful and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 24
(5) USB 3.0 port (6) Memory card reader Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as off. NOTE: A USB charging port (also referred to as a USB powered port) allows you to charge connected USB devices. Standard USB ports will not - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 25
Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 26
) to an optical disc. Releases the optical drive disc tray ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter. 16 Chapter 2 External component identification - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 27
Bottom Component (1) (2) (3) (4) HP Triple Bass Reflex Subwoofer Vents (4) Battery bay Battery release latch Description Provides superior bass sound. Enable airflow to cool internal internal fan to cycle on and off during routine operation. Holds the battery. Releases the battery. Bottom 17 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 28
(6) Speakers (2) Service door Description Produce sound. Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slots. computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 29
3 Illustrated parts catalog Computer major components NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Service tag and PCID label on page 6 for details. Computer major components 19 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 30
20 Chapter 3 Illustrated parts catalog - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 31
with a graphics subsystem with UMA memory 720241-001 Keyboard: Keyboard with backlight for use only on HP ENVY TouchSmart m7 Notebook PC computer models in Canada (includes keyboard cable and backlight cable) 720245-DB1 Keyboard with backlight for use only on HP ENVY TouchSmart m7 Notebook PC - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 32
Item Component Spare part number Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability (includes keyboard cable and backlight cable): For use in Belgium 736685-A41 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 33
-031 For use in the United States 720244-001 Keyboard with pointing stick for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly (includes keyboard cable and pointing stick cable): For use in the United States 720242-001 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 34
Spare part number Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GV2 (GeForce 740M) graphics subsystem with 2-GB of discrete memory, and the Linux operating system 720266-001 Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory, and the Windows - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 35
in the optical drive spare part kit. See item 24 for optical drive spare part number information. Subwoofer 720263-001 Base enclosure: For use only on HP ENVY TouchSmart m7 Notebook PC computer models 720226-001 Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC computer models - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 36
use on HP ENVY TouchSmart m7 Notebook PC computer models 720259-001 For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly 720258-001 6-cell, 62WHr 32.8AH Li-ion battery 710417-001 RTC battery 651948-001 Memory module - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 37
-RPM 500-GB, 5400-RPM hybrid Hard Drive Hardware Kit Service cover: For use on HP ENVY TouchSmart m7 Notebook PC computer models For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly Spare part number 676521-001 731999-001 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 38
part number Display bezel (includes 2 rubber screw covers) 720227-001 17.3-in, LED. HD, BrightView display panel (includes 2 rubber screw covers): 17.3-in, AG, FHD, LED 720256-001 17 /microphone module cable (includes 2 rubber screw covers) 720229-001 Display panel cable 720229-001 Left - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 39
Combo Drive 729728-001 DVD±RW Double-Layer SuperMulti Drive 720248-001 For use on HP ENVY TouchSmart 17 Notebook PC computer models Drive 720247-001 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive 720246-001 DVD±RW Double-Layer SuperMulti Drive 729727-001 Hard drive: - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 40
Miscellaneous parts Component AC adapter: 120-W AC adapter (PFC, S, 3-wire, 4.5-mm) 90-W AC adapter (EM, PFC, SMT, 3-wire, 4.5-mm) 90-W AC adapter (PFC, S, 3-wire, 4.5-mm) 65-W HP Smart AC adapter (non-PFC, EM, 3-wire, 4.5-mm) 65-W AC adapter (non-PFC, S, 3-wire, 4.5-mm) HP HDMI to VGA adapter Power - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 41
-GB, 7200-rpm hard drive RTC battery 640-GB, 5400-rpm hard drive Intel Centrino Advanced-N 6235 WLAN module Qualcomm Atheros AR 9485GN 802.11b/g/n 1×1 Wi-Fi 1-TB 5400-rpm hard drive 500-GB 5400-rpm hard drive Ralink RT3290LE 802.11 b/g/n 1×1 Wi-Fi Bluetooth 4.0 Combo Adapter 2-GB memory module 4-GB - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 42
on computer models equipped with a graphics subsystem with discrete memory Power connector cable for use only on computer models equipped with a graphics subsystem with UMA memory Keyboard with pointing stick for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 43
(includes keyboard cable and backlight cable) Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly in the Netherlands (includes keyboard cable and backlight cable) Sequential part number listing - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 44
with SuperMulti DVD±R/RW Double-Layer Combo Drive for use on HP ENVY TouchSmart m7 Notebook PC computer models Power button board (includes cable) USB board for use only on computer models equipped with a graphics subsystem with UMA memory (includes cable) 17.3-in, AG, FHD, LED TouchScreen display - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 45
HP ENVY TouchSmart m7 Notebook PC computer models Screw Kit Top Speaker Kit Front Speaker Kit Subwoofer 24-GB solid-state drive System board equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA memory 740M) graphics subsystem with 2-GB of discrete memory, and the Windows 8 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 46
display assembly for use only on HP ENVY TouchSmart m7 Notebook PC computer models Heat sink for use only on computer models equipped with the Intel HM77 Express chipset and a graphics subsystem with UMA memory (includes replacement thermal material) Intel Quad Core i7-4700MQ 2.40-GHz (SC turbo up - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 47
-RPM hard drive 500-GB, 5400-RPM hybrid hard drive 750-GB, 5400-RPM hybrid hard drive Keyboard bracket for use only on computer models equipped with a backlit keyboard Qualcomm Atheros AR9565 802.11b/g/n 1×1 WiFi + BT 4.0 Combo Adapter Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 48
cable) Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in Denmark, Finland, and Norway (includes keyboard cable and backlight cable) 38 Chapter 3 Illustrated parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 49
with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in the Czech Republic and Slovakia (includes keyboard cable and backlight cable) Intel Dual Core i3-4000M 2.40-GHz processor - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 50
P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly to prevent damage. Plastic parts CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 51
hard drive to products that have magnetic fields, such as monitors or speakers. Avoid exposing a drive to temperature extremes or liquids. If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package "FRAGILE." Service - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 52
circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 53
parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts reusable ESD-sensitive parts from assemblies in ● Use conductive field service tools, such as ● Handle ESD-sensitive components, parts, and assemblies by the case - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 54
foam ● Conductive tabletop workstations with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 55
procedures described here to access and replace Customer SelfRepair parts successfully. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Service tag and PCID label on page 6 for details - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 56
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1. Turn the computer upside down on a flat surface. 2. Slide the - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 57
Service cover Description For use on HP ENVY TouchSmart m7 Notebook PC computer models For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly Spare part number 720255-001 720254-001 Before disassembling the computer, follow - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 58
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). Remove the primary hard drive: 1. Disconnect the hard drive cable from the system - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 59
2. Use the tab to remove the hard drive from the hard drive bay (3). Remove the secondary hard drive (select models only): 1. Disconnect the hard drive cable from the system board (1), and then remove it (2). Component replacement procedures 49 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 60
(3). If it is necessary to disassemble the primary or secondary hard drive: ▲ Remove the hard drive cable (1), and then remove the hard drive bracket (2). Reverse these procedures to reassemble and install the hard drive. 50 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 61
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). Remove the memory module: 1. Spread the retaining tabs (1) on each - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 62
technical support. Before power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). 52 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 63
Remove the WLAN module: 1. Disconnect the #1 and #2 WLAN antenna cables from the WLAN module (1). NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 main terminal. The #2 WLAN antenna cable is connected to the WLAN module #2 auxiliary terminal. Component replacement procedures 53 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 64
terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors. 54 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 65
720249-001 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive 729728-001 DVD±RW Double-Layer SuperMulti Drive 720248-001 For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly: Blu-ray Disc Read/Write - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 66
from the computer. 4. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel toward you. 5. Remove the two screws (1) that secure the optical drive bracket to the optical drive. 56 Chapter 5 Removal and replacement procedures for Customer Self-Repair - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 67
6. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. Component replacement procedures 57 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 68
including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Service tag and PCID label on page 6 for details. This chapter provides removal and replacement procedures for Authorized Service Provider only parts. There are as many as - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 69
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery right hinges that secure the display panel to the computer. NOTE: Support the display panel as you are removing the screws. 4. Loosen - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 70
5. Lift the display bezel (4), and then remove the bezel (5). The display bezel is available using spare part number 720227-001. 6. Remove the display hinge covers (1),1 screw per hinge. 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 71
any tabs or tape adhering to the display panel. 8. Support the display panel as you lean the panel forward (1), and then release the support strip (2) that secures the display panel connector. 9. Disconnect the display panel cable from the display panel (3), and then remove the panel (4). Component - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 72
10. Remove the 4 screws securing the hinge brackets to the panel (1), and then remove the panel (2). Reverse this procedure to install the display panel. 62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 73
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). Remove the RTC battery: ▲ Disconnect the RTC battery cable from the system board - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 74
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). 6. Remove the hard drive (see Hard drive on page 48). 7. Remove the memory modules (see Memory modules - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 75
Remove the base enclosure: 1. Turn the computer face down, and remove the rubber feet (1) and the 2 screws (2). 2. Remove 10 2.5x4-MM screws (1), and then remove 4 screws from the left and right sides of the base enclosure (2). Component replacement procedures 65 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 76
3. Remove 3 2x5-MM screws around the memory module area. 4. Remove 3 2x3-MM screws from the optical drive bay, and then remove 5 2x3-MM screws from the hard drive bays. 66 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 77
5. Remove 3 1.5x2-MM screws from the battery bay. 6. Disconnect the subwoofer cable (1), the optical drive cable (2), and the front speaker cable (3) from the system board. Component replacement procedures 67 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 78
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). 6. Remove the hard drive (see Hard drive on page 48). 7. Remove the memory modules (see Memory modules - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 79
computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). 6. Remove the hard drive (see Hard drive on page 48). Component replacement - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 80
first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). 70 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 81
6. Remove the hard drive (see Hard drive on page 48). 7. Remove the memory modules (see Memory modules on page 51). 8. Remove the WLAN module (see WLAN module on page 52). 9. Remove the optical drive (see Optical drive on page 55). 10. Remove the base enclosure (see Base enclosure on page 64). - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 82
AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the memory modules (see Memory modules - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 83
Remove the display hinge covers: 1. Disengage the WLAN cable (1) and the display cable (2), and then disconnect the webcam cable (3). 2. Remove the 3 6.5-MM screws on the left side (5) and the 4 6.5-MM screws on the right side (5) that secure the hinges to the display panel. 3. Open - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 84
AC adapter from the computer. 4. Remove the battery (see Battery on page 46. 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the memory modules (see Memory modules - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 85
AC adapter from the computer. 4. Remove the battery (see Battery on page 46. 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the memory modules (see Memory modules - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 86
▲ Release the webcamera/microphone module (1), and then disconnect the webcamera/ microphone module cable (2). Reverse this procedure to install the webcamera/microphone module. 76 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 87
AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the memory modules (see Memory modules - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 88
▲ Remove the WLAN antenna transceivers (1), and then remove the cables (2) from the left and right sides of the hinge. Reverse this procedure to install the WLAN antenna cables. 78 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 89
AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the memory modules (see Memory modules - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 90
: 1. Disconnect the USB board cable (1) disconnect the ZIF connector for the ribbon cable (2) from the top cover, and then disengage the cable (3) from the channels. 2. Remove the screws securing the USB board (4). 80 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 91
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). 6. Remove the hard drive (see Hard drive on page 48). 7. Remove the memory modules (see Memory modules - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 92
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the display panel (see Display panel on page 59). 5. Remove the service cover (see Service cover on page 47). 82 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 93
6. Remove the hard drive (see Hard drive on page 48). 7. Remove the memory modules (see Memory modules on page 51). 8. Remove the WLAN module (see WLAN module on page 52). 9. Remove the optical drive (see Optical drive on page 55). 10. Remove the base enclosure (see Base enclosure on page 64). 11. - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 94
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the display panel (see Display panel on page 59). 5. Remove the service cover (see Service cover on page 47). 6. Remove the hard drive (see Hard drive on page 48). 7. Remove the memory modules (see Memory - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 95
AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the memory modules (see Memory modules - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 96
board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M) graphics subsystem with 4-GB of discrete memory, and the Windows 8 Professional operating system for use - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 97
Windows 8 Standard operating system for use only on computer models equipped with Leap Motion capability Equipped with the Intel HM77 Express chipset, a graphics subsystem with UMA memory, and the Linux operating system for use only on computer models equipped with Leap Motion capability Spare part - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 98
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 99
740M) graphics subsystem For use only on computer models equipped with the Intel HM77 Express chipset and a graphics subsystem with UMA memory Spare part number 720233 external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 100
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46), 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 101
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46), 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 102
Spare part number: Keyboard with backlight for use only on HP ENVY TouchSmart m7 Notebook PC computer models (includes keyboard cable and backlight cable): For use in Canada 720245-DB1 For use in the United States 720245-001 Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 103
part number: For use in country or region: Spare part B31 Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 104
(see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the RTC battery (see RTC battery (see RTC battery on page 63). 9. Remove the memory modules (see Memory modules on page 51). 10. Remove the WLAN - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 105
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46), 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 106
(see Keyboard on page 92). Remove the rear speakers: ▲ Disengage the power connector cable (1) from the tabs, remove the 4 screws (2), and then remove the rear speakers (3). Reverse this procedure to install the rear speakers. 96 Chapter 6 Removal and replacement procedures for Authorized Service - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 107
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46), 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 108
the Power button board. TouchPad module Description For use only on HP ENVY TouchSmart m7 Notebook PC computer models For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability Spare part number - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 109
Remove the hard drive (see Hard drive on page 48). 8. Remove the RTC battery (see RTC battery (see RTC battery on page 63). 9. Remove the memory modules (see Memory modules on page 51). 10. Remove the WLAN module (see WLAN module on page 52). 11. Remove the optical drive (see Optical drive on page - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 110
system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. Starting Setup Utility (BIOS) To start Setup Utility (BIOS), turn on or - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 111
external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect power from - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 112
(for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using System Diagnostics System Diagnostics - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 113
2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Input power Operating voltage and current 19.5 V dc @ 3.33 A - 65 W 19.5 V dc @ 4.62 A - 90 W 19.5 V dc @ 6.15 A - 120 W Temperature - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 114
43.9-cm (17.3-in), HD+ display specifications Active diagonal size Resolution Active area PPI Surface treatment Contrast ratio Response 16 ms 200 nits (typical) SVA LED 1.4 (typ), 1.6 (max) 12,000 hours (0.313, 0.329) +/- 0.02 +/- 0.03 60% NTSC @ CIE 1931 U.S. 17.3-in 104 Chapter 8 Specifications - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 115
TB = 1 trillion bytes and 1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 105 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 116
your system NOTE: This guide describes an overview of Support. From the Start screen, type h, and then select Help and Support drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all information from the hard drive - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 117
Support. 3. As you add photos, video, music, and other personal files, create a backup of your personal information. Windows File History can be set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 118
screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 119
page 110. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition on page 112. Using Windows Refresh for quick and easy recovery When your computer is not - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 120
or from the Start screen. To use the f11 key: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and then follow the on-screen instructions. To use the Start screen: 1. From the - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 121
only be used if the hard drive is still working. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 122
Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 123
for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the a nominal voltage rating of 125 or 250 V ac, as required by the power system of each country or region. ● The appliance coupler must meet the mechanical - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 124
Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic ASTA Applicable note number 1 1 1 1 1 2 1 1 1 1 1 1 1 1 3 1 1 1 4 7 1 1 5 1 1 6 1 1 114 Chapter 10 Power cord set requirements - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 125
. Corset approval number and logo must be printed on a flag label. 6. The flexible cord must be Type HVCTF 3×1.25-mm² conductor size. Power cord set fittings (appliance coupler, cable, and wall plug) must bear the BSMI certification mark. 7. For 127 V ac, the flexible cord must be Type SVT or SJT - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 126
end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 127
spare part number 26 spare part numbers 46 battery release latch 17 battery, identifying 17 battery, spare part numbers 31 bezel spare part number 28 BIOS determining version 100 downloading an update 101 updating 100 Blu-ray Disc Read/Write with SuperMulti DVD±R/RW DoubleLayer Combo Drive removal - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 128
, 39, 92 keyboard bracket spare part numbers 23, 36, 37 keypad, integrated numeric 11 keys action 11 esc 11 fn 11 Windows logo 11 L latch, battery release 17 Leap Motion 10 Leap Motion module removal 82 spare part number 21, 37, 82 lights AC adapter 16 caps lock 13 hard drive 15 mute 12 power 12, 15 - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 129
2 Ethernet 3 external memory cards 4 external optical drive 3 graphics 1 hard drives 2 internal cards 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processors 1 product name 1 serviceability 5 solid-state drive 3 wireless - HP ENVY 17-j070ca | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 130
V vents, identifying 14, 17 W webcam light, identifying 8 webcamera/microphone cable spare part number 32 webcamera/microphone module removal 75 spare part number 28, 75 webcamera/microphone module cable spare part number 28 webcamerea/microphone module spare part numbers 36 Windows backup 107 File
HP ENVY 17 Notebook PC
HP ENVY TouchSmart m7 Notebook PC
HP ENVY TouchSmart 17 Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.