HP ENVY 20-d000 Quick Setup Guide

HP ENVY 20-d000 Manual

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  • HP ENVY 20-d000 | Quick Setup Guide - Page 1
    12" (30cm)
  • HP ENVY 20-d000 | Quick Setup Guide - Page 2
    http://www.hp.com/go/contactHP http://welcome.hp.com/country/us/en/wwcontact_us.html
  • HP ENVY 20-d000 | Quick Setup Guide - Page 3
  • HP ENVY 20-d000 | Quick Setup Guide - Page 4
    provided HP Limited Warranty applicable to your product located with the user guides on service label), name, and postal address. IMPORTANT! Do NOT return your HP product to the addresses above. For U.S. products, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp
  • HP ENVY 20-d000 | Quick Setup Guide - Page 5
    2. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on your computer. Select the HP common computer hardware Support Assistant app on the Start screen, select My computer, and and
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    .hp.com/go/contactHP. HP Support Assistant - Maintains your computer performance and resolves problems faster by using automated updates, on-board diagnostics, and guided assistance. Select the HP Support Assistant app on the Start screen. Troubleshooting and Maintenance Guide Select the HP Support
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    ergonomically correct lifting procedures when moving the computer. To reduce the risk of serious injury read the Safety & Comfort Guide. The guide is located on the web at http://www.hp.com/ergo. 1. Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway
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    Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides or visit http://www.hp.com/ergo. Internet service. Sign up with an Internet Service Provider (ISP). If you already have an account with an ISP, skip this step and follow the instructions provided
  • HP ENVY 20-d000 | Quick Setup Guide - Page 9
    . If your keyboard does not contain the Beats toggle button, press Fn+B to enable and disable Beats. From the Start screen type b, and then select HP Beats Audio to view the Beats user interface. All you need to do is plug the Beats Audio headphones into the side headphone connector to
  • HP ENVY 20-d000 | Quick Setup Guide - Page 10
    Using the HDMI port controls (select models only) The right side of your computer may contain an HDMI port and volume control buttons. Unless a device is plugged into the HDMI port, the volume controls have no functionality. The HDMI controls are only intended to control the settings of the device
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    system once a month for visible signs of dust and debris, and clean it about once every three months. ● Visit www.hp.com/go/contactHP for additional cleaning instructions. Cleaning the computer vents Air vents keep the computer cool. Keep these vents clean by using a small, battery-powered vacuum
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    Cleaning the keyboard and When cleaning the keyboard keys, use a low setting on a battery-powered vacuum mouse cleaner, to avoid removing key caps and springs. 1. Vacuum between the keys of the keyboard and along the grooves. 2. Use a clean, dry cloth and isopropyl (rubbing) alcohol to clean
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    problems, such as issues with a monitor or a printer. The following tables present some issues you might encounter while installing, starting up, or using your computer and possible solutions. For more information or for additional troubleshooting disk drive. 4. Contact Support, whether it was
  • HP ENVY 20-d000 | Quick Setup Guide - Page 14
    are not blocked and that the internal fan is running - see Cleaning procedures on page 7. (Your computer might not have an internal fan.) 10 Chapter 5 Troubleshooting
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    Display (monitor) Symptom Screen is blank. Possible solution Press the space bar on the keyboard or move the mouse to make the screen display visible again. Press the Sleep button (select models only), or Esc on the keyboard, to resume from Sleep mode. Press the Power button to turn on the
  • HP ENVY 20-d000 | Quick Setup Guide - Page 16
    setup or for re-synchronization. ● Ensure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity. Click the left mouse button to reactivate it. ● Replace the batteries in the keyboard the LED on the receiver lights or stops flashing. C 12 Chapter 5 Troubleshooting
  • HP ENVY 20-d000 | Quick Setup Guide - Page 17
    . 1. From the Start screen, type c, select Control Panel, and then select System and Security. 2. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. If you are using built-in monitor speakers, use the monitor front-panel Volume button to
  • HP ENVY 20-d000 | Quick Setup Guide - Page 18
    service provider (ISP) for assistance. Software troubleshooting To repair ● Turn the computer off completely and then turn it on again. This is the easiest (and software sometimes the best) way. problems see Troubleshooting and Maintenance Guide on your computer. Select the HP Support Assistant
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    HP DVD Writer 640b). 5. Select the Driver tab. 6. To update a driver, select Update Driver, and then follow the on-screen instructions instructions. Microsoft System Restore If you have a problem that or to add restore points manually: 1. Close all open instructions. Software troubleshooting 15
  • HP ENVY 20-d000 | Quick Setup Guide - Page 20
    screen. 3. Choose the program you want to install, select Next, and follow the on-screen instructions. 4. When you have finished reinstalling, restart the computer. Do not skip this last step. program. 4. Select the program you want to remove, and then select Uninstall. 16 Chapter 5 Troubleshooting
  • HP ENVY 20-d000 | Quick Setup Guide - Page 21
    From the Start screen, type h, and then select HP Support Assistant. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following: ● E-mail support ● HP Real Time Chat with qualified support specialists ● Support phone numbers 3. For help online, go to
  • HP ENVY 20-d000 | Quick Setup Guide - Page 22
    and Technical Support guide. Before upgrading your hardware Any hardware upgrades that you intend to do should only be done after you have completely set up your new computer. Refer to the instructions in the beginning of this Guide for help with setting up. If you have any problems setting up
  • HP ENVY 20-d000 | Quick Setup Guide - Page 23
  • HP ENVY 20-d000 | Quick Setup Guide - Page 24
    you can help What we do Recycle your old computer. We design with the environment in mind. Disposing of electronic waste responsibly has been an HP priority for more than 20 years. If this computer is a replacement for an older computer you no longer need, go to www
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12” (30cm)