HP ENVY Notebook - 14t-u100 HP ENVY 14 Notebook PC Maintenance and Service Gui
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- HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 1
HP ENVY 14 Notebook PC Maintenance and Service Guide - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 2
Microsoft group of companies. Product notice This guide describes features that are common to most models HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 3
Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 4
iv Important Notice about Customer Self-Repair Parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 5
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 6
vi Safety warning notice - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 7
Miscellaneous parts ...18 Sequential part number listing ...19 4 Removal and replacement procedures preliminary requirements 23 Tools required ...23 Service considerations ...23 Plastic parts ...23 Cables and connectors ...24 Drive handling ...24 Grounding guidelines ...25 Electrostatic discharge - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 8
...29 6 Removal and replacement procedures for Authorized Service Provider parts 32 Component replacement procedures 32 Display Subwoofer ...60 Display assembly ...61 7 Windows - Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 66 Starting Setup Utility (BIOS) ...66 Updating the - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 9
Manager 76 What you need to know 76 Using the HP Recovery partition (select models only 76 Using HP Recovery media to recover 77 Changing the computer boot order 77 Removing the HP Recovery partition (select models only 77 11 Ubuntu Linux - Backing up, restoring, and recovering 78 Performing - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 10
x - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 11
Chipset Graphics Panel Memory Hard drive Description HP ENVY 14 Notebook PC Processors are attached to the system slim display, 3.0 mm, typical brightness: 300 cd/m2 (nits) 16:9 Ultra Wide Aspect Ratio Supports the following configurations: ● 16384 MB (8192 MB×2) ● 12288 MB (8192 MB×1+ 4096 MB - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 12
+ BT 4.0 combo adapter ● QCA 9565 802.11 bgn 1x1 Wi-Fi + BT 4.0 combo adapter External media cards HP Multi-Format Memory Card Reader slot with push-push technology, supporting the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 13
Serviceability Description ● AC Smart Pin adapter plug (4.5 mm barrel) ● Combination audio-out (stereo headphone)/audio-in (mono microphone) ● RJ-45 (Ethernet) ● USB 3.0 (3 ports) ● HDMI version 1.4 output supporting lock ● Fingerprint reader ● HP SimplePass support Preinstalled: ● Windows 8.1 - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 14
or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 15
Component (6) Optical drive eject button (7) Security cable slot Left side Description NOTE: For disc compatibility information, go to the Help and Support web page. Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 16
Component (7) USB 3.0 port (8) Memory card reader Display Description NOTE: USB charging ports can also charge select models of cell phones and MP3 players, even when the computer is off. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 17
the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Top TouchPad Component (1) (2) (3) (4) (5) Left control zone TouchPad zone Left TouchPad button Right - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 18
Lights Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 19
Buttons, speakers, and fingerprint reader Component (1) Power button (2) Speakers (3) Fingerprint reader Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 20
Keys Component (1) (2) esc key fn key (3) Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key, or on select models, the b key, or the spacebar. - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 21
Bottom Component (1) Battery lock (2) Battery bay (3) Vents (4) (4) Battery release latch Description Locks the battery in the battery bay. Holds the battery. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 22
may need when you troubleshoot system problems or travel internationally bay. ● Service label-Provides important information to identify your computer. When contacting support, you will the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 or - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 23
catalog Computer major components NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Labels on page 12 for details. Item Component Spare part number (1) Display assembly, 14.0 in - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 24
Item Component Spare part number Display assembly, 14.0 in (35.56 cm), full high definition (HD), WLED, SVA Antiglare This display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 16 and Display - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 25
Item Component Spare part number NVIDIA GeForce GTX 850M 4 GB dedicated video memory and Intel Core i5-4210U 1.7 GHz processor, SC turbo GHz (3.0 MB L3 cache, dual core, 15 W) for use with Windows Standard and FHD panel 781102-501 NVIDIA GeForce GTX 850M 4 GB dedicated video memory and Intel - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 26
Item Component Spare part number (13) Speakers (includes speaker cables and rubber isolators) 767262-001 (14) USB/audio board (includes cable) 767370-001 (15) Fingerprint reader (includes cable and bracket) 763711-001 (16) Rear corner covers are available with the plastics kit, spare - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 27
Item Component Spare part number (1) Display bezel (includes screws) 767365-001 (2) Webcamera/microphone module (includes adhesive and screws) 762521-001 (3) 14 in (35.56 cm), BrightView, HD, WLED, SVA flat display panel (includes screws) 763566-001 14 in (35.56 cm), Antiglare, FHD, WLED, - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 28
optical drive bezel and bracket): Miscellaneous parts Component AC adapter: 45 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm, nslim) 65 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm, EM) 65 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm) 90 W HP Smart AC adapter (PFC, RC, 3-wire, 4.5 mm) 90 - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 29
WiFi + BT 4.0 combo adapter for use with computer models with Intel processors 65 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm, EM) Hard drive, , 9.5 mm Hard drive, 750 GB 5400 rpm + 8 GB NAND hybrid, 9.5 mm 45 W HP Smart AC adapter (nPFC, RC, 3-wire, 4.5 mm), nslim Hard drive, 1.5 TB, 5400 rpm - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 30
Spare part number 756743-001 756745-001 762521-001 763566-001 763700-001 763701-001 763703-001 763711-001 763715-001 763747-001 763747-501 763747-601 763749-001 763749-501 763749-601 763750-001 763751-001 767237-001 767244-001 767246-001 767247-001 767248-001 767254-001 767260-001 767262-001 - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 31
Spare part number 767365-001 767366-001 767368-001 767369-001 767370-001 767371-001 767373-001 767375-001 767376-001 767376-161 767376-AB1 767376-AD1 768005-001 768005-501 768005-601 778188-005 778190-005 778192-005 781102-001 781102-501 Description Display bezel (includes 2 rubber screw covers and - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 32
Spare part number 781102-601 781103-001 781103-501 781103-601 Description (3.0 MB L3 cache, dual core, 15 W) for use with Windows Standard (includes replacement thermal material) System board for use with computer models with switchable discrete graphics, NVIDIA GeForce GTX 850M 4 GB dedicated - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 33
procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. NOTE: As you remove each subassembly from the - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 34
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 35
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 36
. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 37
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 38
Check your warranty to determine if Customer Self-Repair is supported in your location. Component replacement procedures NOTE: Please read and as five screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Make special note of each screw size and location - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 39
Description 4 cell, 48 Whr, 3.2 Ah, Li-ion battery 4 cell, 41 Whr, 2.8 Ah, Li-ion battery Spare part number 756745-001 756743-001 Before disassembling the computer, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 40
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 41
2. Remove the tab from the drive (1). Rotate the left side of the bezel outward (2), and then remove the bezel (3). Reverse this procedure to reassemble and install the optical drive. Component replacement procedures 31 - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 42
warranty. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Labels on page 12 for details. This chapter provides removal and replacement procedures for - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 43
Display subcomponents (bezel, webcamera, panel) This section describes removing display subcomponents that do not require that you remove the entire display assembly from the computer. You can remove the display bezel, webcam/microphone module, and display panel while the display assembly is still - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 44
b. Remove the display bezel (6). 34 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 45
c. Remove the four Phillips M2.0×2.5 screws (1) and lift the top edge of the display panel (2). Carefully move the display panel (1) to the keyboard. Release the tab and disconnect the display panel cable connector (2). Lift the panel (3) to remove it. Component replacement procedures 35 - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 46
secures the webcamera/microphone module to the display (2). Reverse this procedure to replace the display assembly subcomponents. 36 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 47
Top cover NOTE: The top cover spare part kit includes the keyboard and cable. Description Black finish Spare part number 767376-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement Before removing the top cover, follow these steps: 1. Shut - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 48
the two Phillips M2.5x4.0 screws (2) in the corners that secure the top cover to the computer. 38 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 49
7. Remove the three Phillips PM2.5×4.0 screws (3) in the battery bay that secure the top cover to the computer. 8. Turn the computer over and open the display. 9. Gently pull on the lower left corner (1) and lift around the edges of the top cover. Component replacement procedures 39 - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 50
bracket and cable), (see Fingerprint reader on page 45) Reverse this procedure to install the top cover. 40 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 51
Hard drive NOTE: The hard drive spare part kit does not include the hard drive rubber bracket, hard drive connector cable, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 767247-001. Description 500 GB, 5400 rpm, 9.5 mm 750 GB, 5400 rpm, 9.5 mm 1 TB, 5400 - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 52
from the system board (1). 3. Lift up the front of the hard drive (2), and then remove the hard drive (3). 4. If it is necessary to disassemble the hard drive, perform the following steps: a. Disconnect the hard drive cable connector from the hard drive (1). 42 Chapter 6 Removal and replacement - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 53
b. Remove the brackets (2) from the hard drive. Reverse this procedure to reassemble and install the hard drive. Power button board Description Power button board (includes cable) Spare part number 767254-001 Before removing the power button board, follow these steps: 1. Turn off the computer. If - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 54
through the top cover (2) (the cable was disconnected from the system board when removing the top cover). 44 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 55
4. Remove the TouchPad button board (3). Reverse this procedure to install the TouchPad button board. Fingerprint reader Description Fingerprint reader (includes bracket and cable) Spare part number 763711-001 Before removing the fingerprint reader, follow these steps: 1. Turn off the computer. - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 56
your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. 46 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 57
Remove the WLAN module: 1. Remove the antenna cables from the WLAN module (1). 2. Remove the Phillips M2.5x4.0 screw (2). 3. Lift the WLAN module toward the display (3). Remove the WLAN module. Reverse this procedure to install the WLAN module. Component replacement procedures 47 - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 58
core, 15 W) for use with Windows Professional 763749-601 Before removing the system board, follow these steps: 48 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 59
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 60
it up and to the right at an angle. Reverse this procedure to install the system board. 50 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 61
RTC battery Description RTC battery Spare part number 697917-001 Before removing the RTC battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 62
each side of the memory module slot to release the memory module. (The memory module tilts up.) 52 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 63
2. Remove the memory module (2) by pulling it away from the slot at a 45 degree angle. Fan Reverse this procedure to install the memory module. Description Fan Spare part number 763700-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 64
the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 54 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 65
with the heat sink assembly and system board spare part kits. ● Thermal paste is used on the processor (1) and the heat sink assembly section (2) that services it ● Thermal paste is used on the graphics subsystem chip (3) and the heat sink assembly section (4) that - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 66
with the heat sink assembly and system board spare part kits. Thermal paste is used on the processor (1) and the heat sink assembly section (2) that services it. 56 Chapter 6 Removal and replacement procedures for Authorized - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 67
Reverse this procedure to install the heat sink assembly on computer models equipped with UMA graphics. Component replacement procedures 57 - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 68
from the clip built into the system board (3). Reverse this procedure to install the power connector cable. 58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 69
Speakers Description Speakers Spare part number 767262-001 Before removing the speakers, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 70
subwoofer connection cable was removed when removing the system board. Reverse this procedure to install the subwoofer. 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 71
Display assembly This section describes removing the display assembly in its entirety and disassembling all the display subcomponents. If you only need to remove the display bezel, webcamera/microphone module, or display panel, you do not need to remove - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 72
(1) from the webcamera/microphone module. (The webcamera/microphone module cable is part of the display panel cable.) 62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 73
b. Detach the webcamera/microphone module (2) from the display back cover. 2. If it is necessary to replace the hinges: a. Remove the two top screws (1) from the display hinges. b. Remove the four bottom screws (2) from the display hinges. c. Remove the hinges (3) from the display enclosure. 3. If - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 74
and routing channel built into the display enclosure. b. Carefully release the cable from the channel guides, and remove the display panel cable (2). 5. If it is necessary to replace the wireless -sided tape.) 64 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 75
b. Remove the wireless antenna cables and transceivers (2). 6. If it is necessary to replace the wireless antenna cables and transceivers on a touch panel: a. Release the wireless antenna transceivers (1) from the display back cover. (The wireless antenna transceivers are attached to the display - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 76
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 77
disconnect any device, cable, or cord. 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 78
instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP for earlier and later versions 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 79
Exit > Exit Saving Changes, and then press enter. Your change takes effect immediately. Navigating and selecting in Setup Utility Setup Utility does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 80
screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. 70 Chapter 8 Ubuntu Linux - Using Setup Utility (BIOS) and System - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 81
9 Specifications Computer specifications Metric U.S. Dimensions: Width 34.60 cm 13.62 in Depth 24.60 cm ≤ 9.68 in Height 2.55 cm (TouchSmart), 2.445 cm (Non-touch) ≤ 1.00 in (TouchSmart), 0.96 in (Non-touch) Weight: For TouchSmart computer models with Intel processors 2.10 kg 4.61 - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 82
Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. Display specifications Dimensions Width Height Diagonal - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 83
capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact support for details. DVD±RW SuperMulti Double-Layer Combination Drive specifications Applicable disc Read Write Random access time DVD CD Cache - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 84
points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 85
contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use see Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 86
booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 87
- or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 88
installed at the factory must be manually reinstalled. Personal files must be restored from a backup. NOTE: HP recommends that you create the image of the window, and then click Back Up Now. 4. Follow the on-screen instructions. Creating a restore image on a USB device NOTE: Be sure AC power is - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 89
the window, and then click Backup Now. 4. Follow the on-screen instructions. Performing recovery using the restore DVD NOTE: The following procedure uses the files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 90
the files are to be restored, and then click Forward. 5. Follow the instructions on the screen. 6. Click Restore to start restoring the files, or up to cloud storage services provided by various companies. For a small fee, they will keep your backup for you. A cloud service is recommended, since - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 91
12 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 92
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 93
Country/region Accredited agency Applicable note number 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 94
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 95
Index A AC adapter 5 spare part numbers 18, 19 support 3 action keys identifying 10 adapter, HDMI to VGA 19 BIOS determining version 66 downloading an update 67 updating 66 Bluetooth label 12 boot order changing HP Recovery Manager 77 bottom 12 buttons left TouchPad 7 power 9 right TouchPad 7 C - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 96
67 HP Recovery Manager correcting boot problems 77 starting 77 HP Recovery media creating 74 recovery 77 HP Recovery serviceability 3 video 2 wireless 2 product name 1 product name and number, computer 12 R recovery discs 74, 77 HP Recovery Manager 76 media 77 options 75 starting 77 supported - HP ENVY Notebook - 14t-u100 | HP ENVY 14 Notebook PC Maintenance and Service Gui - Page 97
74 creating using HP Recovery Manager 75 12 serial number, computer 12 service labels locating 12 serviceability, product description 3 Setup Utility number 60 SuperMulti DVD±R/RW DoubleLayer Drive spare part number 29 supported discs recovery 74 system board removal 48 spare part numbers 14,
HP ENVY 14 Notebook PC
Maintenance and Service Guide