HP ENVY Photo 6200 User Guide

HP ENVY Photo 6200 Manual

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  • HP ENVY Photo 6200 | User Guide - Page 1
    HP ENVY Photo 6200 All-in-One series
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    ...3 HP EcoSolutions (HP and the Environment) ...4 Printer parts ...7 Control panel and status lights ...9 Paper basics ...12 Load paper ...15 Load original ...20 Update the printer ...21 Open the HP printer software (Windows) ...22 Use the HP Smart app to print, scan, and troubleshoot from
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    Cartridge issues ...86 Printing issues ...88 Copy issues ...97 Scan issues ...98 Network and connection issues ...99 Printer hardware issues ...101 Get help from the printer control panel ...102 Get help from the HP Smart app ...103 Understand printer reports ...104 Solve problems using Web Services
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    HP support ...110 Appendix A Technical information ...112 HP Company notices ...113 Specifications ...114 Regulatory notices ...116 Environmental product stewardship program ...124 Index ...131 ENWW v
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    vi ENWW
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    1 How do I? Learn how to use your HP ENVY Photo 6200 series ● Get started ● Print ● Copy and scan ● Web Services ● Work with cartridges ● Network setup ● Solve a problem ENWW 1
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    following topics: ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Printer parts ● Control panel and status lights ● Paper basics ● Load paper ● Load original ● Update the printer ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot from an iOS
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    keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach. Support For more information about
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    to print responsibly -at home or in the office. For more detailed information about environmental guidelines that HP Use the following instructions to change the period of inactivity before the printer sleeps. 1. On the printer control panel display, from the Home screen, touch ( Setup ). NOTE:
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    Quiet Mode off. Quiet Mode is off by default. NOTE: Quiet Mode does not work if you print photos or envelopes. To turn on Quiet Mode from the printer control panel 1. From the Home screen, touch ( Setup ). 2. Touch Quiet Mode. 3. Touch the toggle button next to Quiet Mode to turn it on. To turn
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    sides of the paper. ● Change the print quality in the printer driver to a draft setting. The draft setting uses less ink. ● Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges. ● Recycle used original HP cartridges through HP Planet Partners. For
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    of HP ENVY Photo 6200 All-in-One series Feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Description Lid Lid-backing Scanner glass Printer model name Cartridge access door Cartridge access area cartridges Photo tray On button (also referred to as the Power button) Control panel Output tray Control panel
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    Description Cartridge access door Printhead Cartridges NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Back view Figure 2-2 Rear view of HP ENVY Photo 6200 All-in-One series Feature
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    on the printer. Control panel display: Touch the screen to select menu options, or scroll through the menu items. Wireless light: Indicates the status of the printer wireless connection. ● Solid blue light indicates that wireless connection has been established and you can print. ● Slow blinking
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    low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until the print quality becomes unacceptable. Change printer settings Use the control panel to change the printer function and settings, print reports
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    To change the printer settings To change the printer settings or print reports, use the options available on the Setup menu. 1. From the control panel display, on the Home screen, touch ( Setup ). 2. Swipe up and down the screen to see the available options. 3. Touch the option that you want to
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    . Photo printing ● HP Premium Plus Photo Paper HP Premium Plus Photo Paper is HP's highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right off the printer. The printer supports several
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    other everyday documents. It is acid-free for longer lasting documents. Order HP paper supplies The printer is designed to work well with most types of office paper. Use HP paper for optimum print quality. To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the
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    quality, and other printing problems, avoid loading the following paper in the tray or document feeder: ● Multipart forms ● Media that is damaged, curled, or wrinkled ● Media with cutouts or perforations ● Media that is heavily textured, embossed, or does not accept ink well ● Media that is too
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    loaded media. If you do not see the photo tray, remove the output tray from the printer. 2. Load paper. ● Insert a stack of photo paper into the photo tray print side down. ● Slide the photo paper forward until it stops. ● Slide the paper-width guides inward until they stop at the edges of the
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    the short edge forward and the print side down. ● Slide the paper forward until it stops. ● Slide the paper-width guides inward until they stop at the edges of the paper. 3. Push the paper tray back in. 4. Change or retain the paper settings on the printer display. 16 Chapter 2 Get started ENWW
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    a stack of panorama photo paper into the paper tray print side down. ● Slide the photo paper forward until it stops. ● Slide the paper-width guides inward until they stop at the edges of the paper. 3. Push the paper tray back in. 4. Change or retain the paper settings on the printer display. ENWW
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    output tray extension. To load envelopes 1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded media. 2. Load envelopes ● Insert one or more envelopes in the center of the paper tray. The print side should face down. Load envelopes according to the
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    5. Pull out the output tray extension. ENWW Load paper 19
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    Load original To load original on the scanner glass 1. Lift the scanner lid. 2. Load the original print side down on the right front corner of the glass. 3. Close the scanner lid. 20 Chapter 2 Get started ENWW
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    By default, if the printer is connected to a network and Web Services has been enabled, the printer automatically checks for updates. To update the printer using the printer control panel 1. On the printer control panel display, from the Home screen, touch ( Setup ). 2. Touch Tools. 3. Touch Update
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    options is provided throughout this guide. After installing the HP printer software, depending on your operating system, do one of the following: NOTE: If you are using HP Smart app instead of the printer software, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or
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    , and troubleshoot from an iOS, Android, or Windows 10 device HP Smart (formerly known as HP All-in-One Printer Remote) helps you to set up, scan, print, share, and manage your HP printer. You can share documents and images through email, text messages, and popular cloud and social media services
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    until the power light turns off before unplugging the power cord or turning off a power strip. CAUTION: If you incorrectly turn the printer off, the print carriage might not return to the correct position, causing problems with the cartridges and print quality issues. 24 Chapter 2 Get started ENWW
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    manually only when you want to change print quality, print on specific types of paper, or use special features. This section contains the following topics: ● Print using the HP Smart app ● Print documents using HP printer software ● Print photos using HP printer software ● Print on envelopes ● Print
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    input tray. For more information, see Load paper. 2. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device. 3. On the HP Smart Home screen, make sure your printer is selected. TIP: If you want to select a different
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    and set the paper size on the printer control panel. 6. Click OK to close the Properties dialog box. 7. Click Print or OK to begin printing. To print documents (OS X and macOS) 1. From the File menu in your software, choose Print. 2. Make sure your printer is selected. 3. Set the print options. If
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    the input tray and set the paper size on the printer control panel. 6. Click OK to close the Properties dialog box. 7. Click Print or OK to begin printing. NOTE: After the printing is finished, remove unused photo paper from the input tray. Store the photo paper so it does not start to curl, which
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    - Off: applies no changes to the image. - On: automatically focuses the image; moderately adjusts image sharpness. 5. Select any other print settings you want, and then click Print. ENWW Print photos using HP printer software 29
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    the input tray and set the paper size on the printer control panel. 6. Click OK to close the Properties dialog box. 7. Click Print or OK to begin printing. To print envelopes (OS X and macOS) 1. From the File menu in your software, choose Print. 2. Make sure your printer is selected. 3. Select the
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    4. From the pop-up menu, choose Paper Type/Quality, and verify the paper type setting is set to Plain Paper. 5. Click Print. ENWW Print on envelopes 31
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    tray and set the paper size on the printer control panel. 6. Click OK to close the Properties dialog box. 7. Click Print or OK to begin printing. To print on both sides of the paper (OS X and macOS) 1. From the File menu in your software, choose Print. 2. In the Print dialog, choose Layout from
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    (dpi) mode to print high-quality, sharp images on photo paper. Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space. To print in maximum dpi mode (Windows) 1. From your software, select Print. 2. Make sure your printer is selected. 3. Click
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    ● Paper Type: The appropriate paper type ● Quality: Maximum dpi 5. Select any other print settings that you want, and then click Print. 34 Chapter 3 Print ENWW
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    is loaded enables your mobile device to know what paper size it is printing. You can also print photos and documents from the HP Smart app. For more information, see Print using the HP Smart app. Access printer features and troubleshooting information from mobile devices For more information about
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    sides of the paper. For more information, see Print on both sides (duplexing). Ink tips ● ● If the print quality is not acceptable, see Printing issues for more information. Use Original HP cartridges. Original HP cartridges are designed and tested with HP printers and papers to help you easily
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    settings tips (Windows) ● To change default print settings, open the HP printer software, click Print & Scan , and then click Set Preferences. For information how to open the printer software, see Open the HP printer software (Windows). ● You can use printing shortcuts to save time setting desired
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    or Page Order: Allows you to print pages from front to back or in reverse order. Printer settings tips (OS X and macOS) ● On the Print dialog, use the Paper Size pop-up menu to select the size of paper loaded in the printer. ● On the Print dialog, choose the Paper Type/Quality pop-up menu and select
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    4 Copy and scan ● Copy ● Scan ● Tips for copy and scan success ENWW 39
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    also easily access advanced settings, such as changing the paper type and size, adjusting the darkness of the copy, and resizing the copy. To make a copy 1. Load your original print-side down on the scanner glass. 2. On the printer control panel display, from the Home screen, touch Copy . 3. Specify
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    the HP printer software. TIP: If you have problems scanning documents, see Scan issues. ● Scan using the HP Smart app ● Scan using HP printer software ● Scan from the printer control panel ● Scan using Webscan Scan using the HP Smart app You can use the HP Smart app to scan documents or photos from
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    has a camera, you can use the HP Smart app to scan a printed document or photo with the device camera. You can then use HP Smart to edit, save, print or share the image. 1. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows
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    sure to select the correct input source if your printer supports scan from both the document feeder and scanner glass. 4. When you have finished adjusting the scanned document or photo, save, share, or print it. Scan using HP printer software ● Scan to a computer ● Scan to email ● Create a new scan
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    , see Open the HP printer software (Windows). 3. In the printer software, under Print & Scan , click Scan, and then click Scan a document or Photo. 4. Under Scan Shortcuts, select the type of scan you want, and then click Scan . NOTE: The initial screen allows you to review and modify basic settings
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    at the top right corner of the Scan dialog to review and modify detailed settings. For more information, see HP printer software. For more information, see Open the HP printer software (Windows). 3. In the printer software, under Print & Scan , click Scan , and then click Scan a Document or Photo
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    do one of HP Scan software. printer control panel Scan to a computer To scan an original from the printer control panel 1. Load the original print photos and documents from your printer to your computer using a web browser. This feature is available even if you did not install the printer software
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    . To scan using Webscan Scanning using Webscan offers basic scan options. For additional scan options or functionality, see Scan using HP printer software . 1. Load the original print side down on the right front corner of the scanner glass. 2. Open the embedded web server. For more information, see
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    the computer, resize the image in the scanning software, and then print a copy of the enlarged image. ● If you printer software. ● To avoid incorrect or missing scanned text, make sure the brightness is set appropriately in the software. ● If you want to scan a document with several pages into one
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    5 Web Services ● What are Web Services? ● Set up Web Services ● Use Web Services ● Remove Web Services ENWW 49
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    from any location. It's as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint. NOTE: You can sign up for an account on
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    to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup. To set up Web Services using the HP printer software (Windows) 1. Open the HP printer software. For more information, see Open the HP printer software (Windows). 2. In the
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    . If you do not have the details, contact your network administrator or the person who set up the network. 5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup. 52 Chapter 5 Web Services ENWW
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    Home screen, touch ( Setup ). 2. Touch Web Services. 3. Touch Display Email Address. NOTE: Touch Print Info to print an information page that contains the printer code and instructions on how to customize the email address. To turn off HP ePrint 1. On the printer control panel display, from the
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    Web Services Use the following instructions to remove Web Services. To remove Web Services using the printer control panel 1. On the printer control panel display, from the Home screen, touch (Settings). 2. Touch Remove Web Services. ( HP ePrint ), and then touch To remove Web Services using
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    print quality from the printer, you need to perform some simple maintenance procedures. This section contains the following topics: ● Information on cartridges and the printhead ● Check the estimated ink levels ● Replace the cartridges ● Order cartridges ● Use single-cartridge mode ● Store printing
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    help maintain HP cartridges and ensure consistent print quality. ● The instructions in this guide are for replacing cartridges, and are not intended for first time installation. ● Keep all cartridges in the original sealed packages until they are needed. ● Be sure to turn off the printer properly
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    the printer software or from the printer control panel. To check the estimated ink levels from the printer control panel ▲ From Home screen, touch (Ink) to check the estimated ink levels. To check the ink levels from the printer software (Windows) 1. Open the HP printer software. 2. In the printer
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    already have replacement cartridges for the printer, see Order cartridges . NOTE: At this time, some portions of the HP website are available in English only. NOTE: Not all cartridges are available in all countries/regions. NOTE: For information on recycling used ink supplies, see HP inkjet supplies
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    b. Remove plastic tape using the pull tab. c. Slide the new cartridge in the slot until it clicks. 4. Close the cartridge access door. NOTE: The HP printer software prompts you to align the cartridges when you print a document after installing a new cartridge. ENWW Replace the cartridges 59
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    . (At this time, some portions of the HP website are available in English only.) Ordering cartridges online is not supported in all countries/regions. However, many countries have information on ordering by telephone, locating a local store and printing a shopping list. In addition, you can visit
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    the HP ENVY Photo 6200 series with only one cartridge. The singlecartridge mode is initiated when an cartridge is removed from the cartridge carriage. During single-cartridge mode, the printer can copy documents, copy photos, and print jobs from the computer. NOTE: When the HP ENVY Photo 6200 series
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    Store printing supplies Cartridges can be left in the printer for extended periods of time. However, to assure optimal cartridge health, be sure to turn off the printer properly when the printer is not in use. For more information, see Turn the printer off . 62 Chapter 6 Work with cartridges ENWW
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    covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM format, may be found on the cartridge as indicated: For a copy of the HP Limited Warranty Statement for the printer, see the printed documentation that came with the
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    settings are available from the printer's home page (embedded web server or EWS). For more information, see Embedded web server. This section contains the following topics: ● Set up the printer for wireless communication ● Change network settings ● Use Wi-Fi Direct 64 Chapter 7 Network setup ENWW
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    , go through the list at Before you begin. 1. From the printer control panel display, touch (Wireless). 2. Touch ( Settings ). 3. Touch Wireless Setup Wizard or Wi-Fi Protected Setup. 4. Follow the display instructions to complete the setup. ENWW Set up the printer for wireless communication 65
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    and Android mobile devices.) NOTE: HP Smart uses Bluetooth for printer setup only. Printing using Bluetooth is not supported. 2. Open the HP Smart app. 3. Windows: On the home screen, click or tap Setup a new printer and follow the onscreen instructions to add a printer to your network. iOS/Android
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    factory defaults and settings. 3. Download the most recent version of HP Easy Start from 123.hp.com. 4. Open HP Easy Start and follow the onscreen instructions to connect your printer. Learn more about how to change from a USB to wireless connection. Click here to go online for more information. At
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    ). 2. Touch Print Reports. 3. Touch Wireless Test Report. Turn on or off the wireless capability of the printer The blue Wireless light on the printer control panel is lit when the wireless capability of the printer is on. 1. From the printer control panel display, touch (Wireless), and then touch
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    you are an advanced user, you should not change some of these settings (such as the link speed, IP settings, default gateway, and firewall settings). To print network settings Do one of the following: ● On the printer control panel display, from the Home screen, touch (Wireless) to display the
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    printer control panel display, from the Home screen, touch (Wi-Fi Direct). 2. Touch ( Settings ). 3. Touch Connection Method and then select Automatic or Manual . To print from a wireless-capable mobile device that supports Wi-Fi Direct Make sure you have installed the latest version of HP Print
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    as DIRECT-**- HP ENVY Photo-6200 (where ** are the unique characters to identify your printer) to connect your mobile device. If the mobile device is not automatically connected to the printer, follow the instructions on the printer control panel to connect to the printer. If a PIN code is displayed
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    and choose the Wi-Fi Direct name, such as DIRECT-**- HP ENVY Photo-6200 (where ** are the unique characters to identify your printer). If Wi-Fi Direct is turned on with security, enter the password when prompted. 4. Add the printer. a. Open System Preferences . b. Depending on your operating system
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    8 Printer management tools This section contains the following topics: ● The HP Smart app ● Toolbox (Windows) ● HP Utility (OS X and macOS) ● Embedded web server ENWW 73
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    settings. You can view ink status, printer and network information. You can also print diagnostic reports, access print quality tools, and view and change printer settings. For more information about the HP Smart app, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android
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    HP printer software if the computer meets system requirements. For information about system requirements, see Specifications. To open the Toolbox 1. Open the HP printer software. For more information, see Open the HP printer software (Windows). 2. Click Print & Scan . 3. Click Maintain Your Printer
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    support information. NOTE: The features available in HP Utility vary depending on the selected printer. Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low-ink levels, consider having a replacement cartridge available to avoid possible printing
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    clear them manually. You can printer, if you disable cookies, you also disable one or more of the following features: ● Using some setup printer by touching configuration page. (Wireless) or by printing a network NOTE: The printer must be on a network and must have an IP address. 2. In a supported
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    it on. 4. From your wireless computer, turn wireless on, search for and connect to the Wi-Fi Direct name, for example: DIRECT-**- HP ENVY Photo-6200 (where ** are the unique characters to identify your printer). Enter the Wi-Fi Direct password when prompted. 5. In a supported web browser on your
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    TIP: If you are using a computer running Windows, you can visit the HP online support website at www.hp.com/support . This website provides information and utilities that can help you correct many common printer problems. ENWW Embedded web server 79
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    Jams and paper-feed issues ● Cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Get help from the HP Smart app ● Understand printer reports ● Solve problems using Web Services ● Maintain
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    want to do? Clear a paper jam Solve paper jam issues Use an HP online troubleshooting wizard. Instructions for clearing the jam in the printer or in the automatic document feeder and resolving issues with paper or the paper feed. NOTE: The HP online troubleshooting wizards may not be available
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    are likely to occur. b. Move the carriage to the far left of the printer, and do the same as in the previous step to remove any torn pieces of paper. 5. Close the cartridge access door. 6. If the problem is still not resolved, check the tray area. a. Pull out the input tray to extend it
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    the paper tray back in. 7. Press (the Power button) again to turn the printer on. Clear a print carriage jam Resolve a print carriage jam. Use an HP online troubleshooting wizard. If something is blocking the print carriage or it does not move easily, get step-by-step instructions. NOTE: The HP
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    paper. Do not load paper when the printer is printing. Solve paper-feed problems What kind of problem are you having? ● Paper is not picked up from a tray ● Make sure paper is loaded in the tray. For more information, see Load paper. Fan the paper before loading. ● Make sure the paper-width guides
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    in the input tray is aligned to the paper-width guides. If needed, pull out the input tray from the printer and reload the paper correctly, making sure that the paper guides are aligned correctly. ● Load paper into the printer only when it is not printing. ● Multiple pages are being picked up ● Make
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    cloth. CAUTION: Be careful to touch only the contacts, and do not smear any of the ink or other debris elsewhere on the cartridge. 6. On the inside of the printer, locate the contacts in the print carriage. The contacts look like a set of goldcolored bumps positioned to meet the contacts on the
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    message has gone away. 10. If you still receive the error message, turn the product off, and then on again. NOTE: If one cartridge is causing problems, you can remove it and use the single-cartridge mode to operate the HP ENVY Photo 6200 series with only one cartridge. ENWW Cartridge issues 87
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    or printing. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for unable to print issues To resolve print issues (Windows) Make sure that the printer is turned on and that there is paper in
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    to print again. 4. Verify that the printer is set as the default printer. To verify that the printer is set as the default printer a. Depending on your operating system, do one of the following: ● Windows 10: From the Windows Start menu, select Windows System from the app list, select Control Panel
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    or tap Start, and then click or tap OK. Windows 7 i. From the Windows Start menu, click Control Panel, System and Security, and then Administrative Tools. ii. Double-click Services. iii. Right-click the Print Spooler, and then click Properties. iv. On the General tab, next to Startup type, make sure
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    the app list, select Control Panel, and then click View devices and printers Control Panel, and then click Printers. ● Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes. b. Double-click the icon for your printer to open the print queue. c. On the Printer
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    the computer. Fix print quality issues Step-by-step instructions for resolving most print quality issues Troubleshoot print quality issues online. Read general instructions in the Help for resolving print quality issues NOTE: To avoid print quality problems, always turn the printer off using (the
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    if the cartridges are not low on ink. To print a diagnostics page from the printer software a. Load letter or A4 unused plain white paper into the input tray. b. Open the HP printer software. For more information, see Open the HP printer software (Windows). c. In the printer software, click Print
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    the printer software, click Print & Scan and then click Maintain Your Printer to access the Printer Toolbox. d. Click Clean Cartridges on the Device Services tab. Follow the onscreen instructions. 8. If cleaning the cartridges does not solve the problem, contact HP support. Go to www.hp.com/support
  • HP ENVY Photo 6200 | User Guide - Page 101
    If print quality problems persist after cleaning and aligning, contact HP support. f. Click All Settings to return to the Information and Support pane. To improve print quality from the printer display 1. Make sure you are using original HP cartridges. 2. Make sure you are using an appropriate paper
  • HP ENVY Photo 6200 | User Guide - Page 102
    white paper into the input tray. b. On the printer control panel display, from the Home screen, touch ( Setup ). c. Touch Tools , touch Clean Cartridges, and then follow the onscreen instructions. 7. If cleaning the cartridges does not solve the problem, contact HP support. Go to www.hp.com/support
  • HP ENVY Photo 6200 | User Guide - Page 103
    Copy issues Troubleshoot copy problems Use an HP online troubleshooting wizard. Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality. NOTE: The HP online troubleshooting wizards may not be available in all languages. For more information, see Tips
  • HP ENVY Photo 6200 | User Guide - Page 104
    Scan issues HP Print and Scan Doctor Solve scan problems The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: This utility is only available for Windows operating system. Use an HP online troubleshooting wizard. Get step-by-step instructions if
  • HP ENVY Photo 6200 | User Guide - Page 105
    computer from connecting to the printer. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for wireless troubleshooting Check the network configuration or print the wireless test report to assist
  • HP ENVY Photo 6200 | User Guide - Page 106
    in all languages. Read general instructions in the Help for Wi-Fi Direct troubleshooting 1. Check the printer to confirm that Wi-Fi Direct is turned on: ▲ On the printer control panel display, from the Home screen, touch (Wi-Fi Direct). 2. From your wireless computer or mobile device, turn
  • HP ENVY Photo 6200 | User Guide - Page 107
    . ● Make sure the printer's power cord is connected firmly to a functioning power outlet. Resolve printer failure. ▲ Turn the printer off, then on. If that does not resolve the problem, contact HP. For more information about contacting HP support, see HP support. ENWW Printer hardware issues 101
  • HP ENVY Photo 6200 | User Guide - Page 108
    printer's help topics to learn more about the printer, and some help topics include animations that guide you through procedures, such as loading paper. To access the Help menu from the Home screen or contextual help for a screen, touch panel. on the printer control 102 Chapter 9 Solve a problem
  • HP ENVY Photo 6200 | User Guide - Page 109
    Get help from the HP Smart app The HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. ENWW Get help from the HP Smart app 103
  • HP ENVY Photo 6200 | User Guide - Page 110
    reports to help troubleshoot problems with the printer. ● Printer status report ● Network configuration report ● Print quality report ● Web Services information page To print a printer report 1. From the printer control panel display, on the Home screen, touch ( Setup ). 2. Touch Tools . 3. Touch
  • HP ENVY Photo 6200 | User Guide - Page 111
    Web Services information page Print the Web Services information page to help identify internet connectivity issues which can affect Web Services. ENWW Understand printer reports 105
  • HP ENVY Photo 6200 | User Guide - Page 112
    , you must update these settings in either the printer control panel or the embedded web server. If these settings are not updated, you will not be able to use Web Services. For more information, see Set up Web Services. ● You can also print a web access report to help identify internet connectivity
  • HP ENVY Photo 6200 | User Guide - Page 113
    the accuracy of special features such as fitting copies to a certain page size. To clean the scanner glass WARNING! Before cleaning the printer, turn the printer off by pressing the power cord from the electrical socket. 1. Lift the scanner lid. (the Power button) and unplugging 2. Clean the
  • HP ENVY Photo 6200 | User Guide - Page 114
    the Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away from the interior of the printer, as well as from the printer control panel. 108 Chapter 9 Solve a problem ENWW
  • HP ENVY Photo 6200 | User Guide - Page 115
    defaults 1. On the printer control panel display, from the Home screen, touch ( Setup ). 2. Touch Tools , touch Restore Factory Defaults, and then follow the onscreen instructions. To restore the printer to the original network settings 1. From the Home screen, touch (Wireless) and then touch
  • HP ENVY Photo 6200 | User Guide - Page 116
    printer, such as HP ENVY Photo 6200 ) ● Product number (located near the cartridge access area) ● Serial number (located on the back or bottom of the printer) Register printer By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support
  • HP ENVY Photo 6200 | User Guide - Page 117
    Additional warranty options Extended service plans are available for the printer at additional costs. Go to www.hp.com/support , select your country/region and language, then explore the extended warranty options available for your printer. ENWW HP support 111
  • HP ENVY Photo 6200 | User Guide - Page 118
    regulatory information for the HP ENVY Photo 6200 series are provided in this section. For additional specifications, see the printed documentation that came with the HP ENVY Photo 6200 series. This section contains the following topics: ● HP Company notices ● Specifications ● Regulatory
  • HP ENVY Photo 6200 | User Guide - Page 119
    permission of HP, except as allowed under the copyright laws. The only warranties for HP products and services are set HP Development Company, L.P. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth
  • HP ENVY Photo 6200 | User Guide - Page 120
    the HP ENVY Photo 6200 series are provided in this section. For more product specifications, see the Product Data Sheet at www.hp.com/support . ● System requirements ● Environmental specifications ● Print specifications ● Scan specifications ● Copy specifications ● Cartridge yield ● Print resolution
  • HP ENVY Photo 6200 | User Guide - Page 121
    /go/learnaboutsupplies for more information on estimated cartridge yields. Print resolution For a list of supported print resolutions, visit the HP ENVY Photo 6200 series support website at www.hp.com/ support. For information about printing using maximum dpi, see Print using the maximum dpi. ENWW
  • HP ENVY Photo 6200 | User Guide - Page 122
    HP ENVY Photo 6200 All-in-One series , etc.) or product numbers (K7G18A-K7G29A, etc.). FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users accordance with the instructions, may cause harmful
  • HP ENVY Photo 6200 | User Guide - Page 123
    expressly approved by HP may void the user's authority to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 European Union Regulatory Notice Products bearing the CE marking comply with one
  • HP ENVY Photo 6200 | User Guide - Page 124
    HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Products with wireless EU requirements. Wireless functionality in Europe ● For products with 802.11 b/g/n or Bluetooth radio: - might lead to interference issues with existing radio services. - This product operates on radio frequencies
  • HP ENVY Photo 6200 | User Guide - Page 125
    Declaration of conformity ENWW Regulatory notices 119
  • HP ENVY Photo 6200 | User Guide - Page 126
    Regulatory information for wireless products This section contains the following regulatory information pertaining to wireless products: ● Exposure to radio frequency radiation ● Notice to users in Canada (5 GHz) ● Notice to users in Canada 120 Appendix A Technical information ENWW
  • HP ENVY Photo 6200 | User Guide - Page 127
    is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential cm (8 inches) during normal operation. Notice to users in Canada (5 GHz) CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use,
  • HP ENVY Photo 6200 | User Guide - Page 128
    une distance de plus de 20 cm entre les antennes et l'utilisateur. Notice to users in Taiwan 第十二條 第十四條 Notice to users in Japan Notice to users in Korea Notice to users in Serbia (5 GHz) Upotreba ovog uredjaja je ogranicna na zatvorene prostore u slucajevima koriscenja na
  • HP ENVY Photo 6200 | User Guide - Page 129
    This radio communication equipment has the electromagnetic field strength in compliance with the Safety Standard for the Use of Radio Communication Equipment on Human Health announced by the National Telecommunications Commission. ENWW Regulatory notices 123
  • HP ENVY Photo 6200 | User Guide - Page 130
    ● Paper ● Plastics ● Safety data sheets ● Recycling program ● HP inkjet supplies recycling program ● Power consumption ● Disposal of waste equipment by users China) ● SEPA Ecolabel User Information (China) ● China Energy Label for Printer, Fax and Copier Eco-Tips HP is committed to helping customers
  • HP ENVY Photo 6200 | User Guide - Page 131
    www.hp.com/hpinfo/globalcitizenship/environment/ productdata/itecodesktop-pc.html. Paper This product is suited for the use of recycled paper print cartridges and ink cartridges free of charge. For more information, go to the following website: www.hp.com/recycle Power consumption HP printing
  • HP ENVY Photo 6200 | User Guide - Page 132
    Disposal of waste equipment by users This symbol means do not dispose of your product with your For more information, please contact your household waste disposal service, or go to http://www.hp.com/recycle. Chemical substances HP is committed to providing our customers with information about the
  • HP ENVY Photo 6200 | User Guide - Page 133
    that the restricted substance corresponds to the exemption. www.support.hp.com To access the latest user guides or manuals for your product, go to www.support.hp.com. Select Find your product, and then follow the onscreen instructions. EPEAT Most HP products are designed to meet EPEAT. EPEAT is
  • HP ENVY Photo 6200 | User Guide - Page 134
    EPEAT registered products go to www.hp.com/hpinfo/globalcitizenship/environment/pdf/ epeat_printers. the life of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. California Perchlorate Material Notice Perchlorate material - special
  • HP ENVY Photo 6200 | User Guide - Page 135
    ◯ ◯ 电池板 X ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ 外部电源 X ◯ ◯ ◯ ◯ SJ/T 11364 GB/T 26572 X GB/T 26572 X RoHS 立法。 PBDE SEPA Ecolabel User Information (China) 63.0 dB(A China Energy Label for Printer, Fax and Copier ENWW Environmental product stewardship program 129
  • HP ENVY Photo 6200 | User Guide - Page 136
    GB 21521 1 3 1 2 GB 21521 W) 表示。 W) 表示。 W) 表示。 GB 21521 标准。 130 Appendix A Technical information ENWW
  • HP ENVY Photo 6200 | User Guide - Page 137
    and print settings 69 wireless communication setup 65 wireless settings 104 H Help button 10 HP Utility (OS X and macOS) opening 76 I ink levels, check 57 IP address checking for printer 78 IP settings 69 J jams clear 81 paper to avoid 14 L lights, control panel 9 M maintenance check ink levels
  • HP ENVY Photo 6200 | User Guide - Page 138
    locating 7 paper-width guides illustration 7 troubleshoot feeding 84 troubleshoot control panel help system 102 embedded web server 78 HP Smart 103 multiple pages are picked 85 network configuration page 104 paper not picked up from tray 84 paper-feed problems 84 power 101 print 101 printer status
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HP ENVY Photo 6200 All-in-One series