HP ENVY TouchSmart 15-j152nr User Guide - Windows 8

HP ENVY TouchSmart 15-j152nr Manual

Get HP ENVY TouchSmart 15-j152nr PDF manuals and user guides View all HP ENVY TouchSmart 15-j152nr manuals
Add to My Manuals
Save this manual to your list of manuals

HP ENVY TouchSmart 15-j152nr manual content summary:

  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 1
    User Guide
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 2
    and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: April 2013 First Edition: February 2013 Document Part Number: 716682-002 Product notice This guide
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 3
    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 4
    iv Safety warning notice
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 5
    ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding 15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 6
    4 Enjoying entertainment features ...20 Using the webcam (select models only 22 Using audio ...22 Connecting speakers ...22 Connecting headphones ...22 Connecting a microphone 22 Using Beats Audio (select models only 23 Accessing Beats Audio Control Panel 23 Enabling and disabling Beats Audio (
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 7
    45 Disposing of a user-replaceable battery 45 Replacing a user-replaceable battery 46 Running on external AC power ...46 Troubleshooting power problems 46 HP CoolSense (select models only 47 Refreshing your software content with Intel Smart Connect Technology (select models only 47 Shutting
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 8
    61 Using passwords ...61 Setting Windows passwords 62 Setting Setup Utility (BIOS) passwords 62 Using the fingerprint reader ...62 Using HP SimplePass (select models only 63 Registering fingerprints 63 Using your registered fingerprint to log on to Windows 63 Using Internet security software
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 9
    and easy recovery 71 Remove everything and reinstall Windows 72 Recovering using HP Recovery Manager 73 What you need to know 73 Using the HP Recovery partition to recover a minimized image (select models only) ...73 Using HP Recovery media to recover 74 Changing the computer boot order 74
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 10
    x
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 11
    , fun things to do with your computer, and where to get more HP resources. Best practices To get the most out of your smart investment, . See details in Connecting to a network on page 15. ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® 8 features. TIP: To
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 12
    . Resource Contents Setup Instructions ● Overview of computer setup and features. Windows 8 Basics guide ● Overview of using and navigating with Windows® 8. Help and Support ● A broad range of how-to information and troubleshooting tips. To access Help and Support, from the Start screen
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 13
    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, select Device Manager
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 14
    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 15
    Left side Component (1) Security cable slot (2) Vents (2) (3) HDMI port (4) USB 3.0 charging port (5) USB 3.0 port (6) Memory card reader Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 16
    Power light Display Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 55. ● White: The computer is on. ● Blinking
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 17
    Component (2) Internal microphones (2) (3) Webcam light (4) HP TrueVision HD Webcam Description Record sound. On: The applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 18
    TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 31. Functions like the left button on an external mouse. Functions
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 19
    Lights Component (1) Power light (2) Mute light (3) Wireless light (4) Caps lock light (5) Fingerprint reader light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 20
    Buttons and speakers Component (1) Power button 10 Chapter 2 Getting to know your computer Description ● When the computer is off, press the button to turn on the tablet. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 21
    Component (2) (3) Speakers (2) Fingerprint reader (select models only) Description Produce sound. Allows a fingerprint logon to Windows, instead of a password logon. Top 11
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 22
    Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key,
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 23
    Component (1) (2) (3) (4) (5) (6) Service door Battery bay Vents (3) Battery cover release latch HP Triple Bass Reflex Subwoofer Speakers (2) functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and Support. Holds the battery. Enable
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 24
    when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-Provides select models only) Have this information available when you contact support. The service label is located in the battery bay. ● Regulatory
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 25
    the information and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support. Using the wireless controls You can control the wireless a network, manage wireless networks, and diagnose and repair network problems. Connecting to a wireless network
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 26
    more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you can access a wireless a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 27
    settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 28
    revealed, allowing you to manually search for and connect to a network or to create a new network connection. 5. Follow the on-screen instructions to complete the connection. electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 29
    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Connecting to a wired network 19
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 30
    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 31
    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 32
    connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 33
    Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings. To open Beats Audio Control Panel: Mode select Beats Audio Control Panel. 2. Follow the on-screen instructions Checking the sound To check the audio functions on your computer, follow
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 34
    screen, type c, and then select Control Panel from the list of applications. 2. Select Hardware and Sound, and then select Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 35
    TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on Press f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate:
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 36
    audio settings HDMI is the only video interface that supports high-definition video and audio. After you connect adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. ▲ To open Intel Wireless Display, from the Start screen, type w, and
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 37
    USB ports on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks use the corresponding buttons on a external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From the
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 38
    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. NOTE: Tap and hold your finger on the TouchPad to open a help screen that provides
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 39
    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 40
    Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 41
    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 42
    Top-edge swipe The top-edge swipe allows you to access All apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the top edge to reveal available apps. Left-edge swipe The left-edge swipe accesses your
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 43
    Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 44
    Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ● Zoom in by
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 45
    Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 46
    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Gently swipe your finger inward from the left edge of the display bezel to switch between apps. Without lifting your finger, swipe back toward the left edge to reveal all open apps. Top-edge swipe
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 47
    Search, and then tap the search box. 2. Type c, tap Control Panel, tap Hardware and Sound, tap Pen and Touch, and then follow the on-screen instructions. To change or create flick assignments: 1. On the Start screen, type c, and then tap Control Panel. 2. Tap Hardware and Sound, tap Pen and Touch
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 48
    and System Diagnostics on page 66 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 49
    app you want is revealed. Closes an active app. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Using the hot keys (select models only) A hot key is a combination of the fn key and the esc key, the
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 50
    then select Beats Audio Control Panel. Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component num lock key Integrated numeric keypad
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 51
    it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 42.
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 52
    Initiating and exiting Sleep With the computer on, you can initiate Sleep in the following ways: ● Close the display. ● Briefly press the power button. ● Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Settings, tap the Power icon, and then
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 53
    password, click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go , a replacement battery provided by HP, or a compatible battery purchased from HP. Using the power meter and power settings 43
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 54
    is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 55
    expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your . To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 56
    HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions changes appearance. Troubleshooting power problems Test the AC
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 57
    replaced. Contact support for information on obtaining a replacement AC power adapter. HP CoolSense (select models only) HP CoolSense automatically have to wait while updates are downloaded. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then select
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 58
    Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 59
    information about connecting external wireless devices, see Connecting to a network on page 15. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 60
    the notification area, at the far right of the taskbar. A message, Safely Remove Hardware and Eject Media is revealed. Follow the on-screen instructions. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 61
    the Windows desktop, click the remove hardware icon in the notification area, at the far right of the taskbar, and then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 62
    your computer by running tools such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Improving performance Everyone wants a fast computer and by performing
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 63
    upside down on a flat surface. 5. Remove the battery from the computer (see Removing a user-replaceable battery on page 43). Remove the hard drive: 1. Loosen the service door screw (1), lift the service door (2), and then remove it (3). Improving performance 53
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 64
    2. Disconnect the hard drive cable (1) from the computer. 3. Lift the hard drive (2), and then slide it out of the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself. 4. Remove the hard drive bracket (1), and
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 65
    after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect drives. 3. Follow the on-screen instructions. For additional information, access the
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 66
    have in your computer. The computer has two memory module slots. The memory module slots are located on the bottom of the computer under the service door. The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 67
    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. NOTE: To protect a memory module after removal,
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 68
    service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. Updating programs and drivers HP . Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 69
    Cleaning the display, sides, and cover Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Allow the display to dry before closing the computer cover. Use a pre-moistened germicidal wipe to clean the sides and cover. Fibrous materials, such as paper
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 70
    ● If the computer has a wireless device installed, the use of these devices may be restricted in some environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 71
    by the Windows operating system, HP applications, the non-Windows Setup . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files,
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 72
    arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using the and password on the computer and then register one or more fingerprints using HP SimplePass software. For the location of the fingerprint reader on your computer,
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 73
    other programs that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create credentials for any simple, and then select HP SimplePass. 2. When the HP SimplePass welcome screen displays, click Get Started It's Easy. 3. HP SimplePass prompts you to
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 74
    follow the on-screen instructions. Installing HP and third-party software updates HP recommends that you regularly the latest versions, go to http://www.hp.com/support. At this location, you can also register to their products to correct security problems and improve functionality of the software
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 75
    Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see Backing up, restoring, and recovering. Using
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 76
    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 77
    disconnect any device, cable, or cord. 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 78
    or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. 68 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 79
    NOTE: This guide describes an Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP You can also manually create a system
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 80
    the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ HP Recovery media: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Recovery Media Creation, and then follow the on-screen instructions
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 81
    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions Even if you did not manually create a restore point,
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 82
    Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and then follow the on-screen instructions. To use the Start
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 83
    working. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Restore and
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 84
    , change the computer boot order. See Changing the computer boot order on page 74. 3. Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 85
    only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within and current DC plug of external HP power supply Rating 19.5 V dc @ 3.33 A - 65 W 19.5 V dc @ 4.62 A - 90 W 19.5 V dc @ 6.15 A - 120 W (select models
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 86
    Operating Nonoperating -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft 76 Chapter 12 Specifications
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 87
    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a about static electricity or assistance with component removal or installation, contact support. 77
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 88
    46 action keys decrease screen brightness 38 Help and Support 38 identifying 12 increase screen brightness 38 next track 66 downloading an update 67 updating 66 Bluetooth device 15 label 14 Bluetooth device 18 boot order changing HP Recovery Manager 74 bottom 14 buttons left TouchPad 8 power
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 89
    HP 3D DriveGuard 55 HP and third-party software updates, installing 64 HP Recovery Manager 73 correcting boot problems 74 starting 73 HP Recovery media creating 70 recovery 74 HP 12 L labels Bluetooth 14 regulatory 14 serial number 14 service 14 wireless certification 14 WLAN 14 latch, battery cover
  • HP ENVY TouchSmart 15-j152nr | User Guide - Windows 8 - Page 90
    wireless 17 serial number 14 service labels, locating 14 setting password , 21 storing a battery 45 supported discs, recovery 70 system information 15 wireless button 15 wireless certification label 14 wireless controls button 15 operating system 15 Wireless Assistant software 15 wireless light 9, 15
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
User Guide