HP ENVY Ultrabook 6-1000 HP Envy 6 Maintenance and Service Guide
HP ENVY Ultrabook 6-1000 Manual
View all HP ENVY Ultrabook 6-1000 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP ENVY Ultrabook 6-1000 manual content summary:
- HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 1
HP Envy 6 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 4
iv Safety warning notice - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 5
parts ...26 Cables and connectors 26 Drive handling 27 Grounding guidelines ...27 Electrostatic discharge damage 27 Packaging and transporting guidelines 29 Component replacement procedures 30 Service label ...31 Display panel ...32 Base enclosure ...34 Battery ...36 Hard drive ...38 RTC - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 6
Setup Utility ...73 Updating the BIOS ...73 Determining the BIOS version 74 Downloading a BIOS update 74 Using System Diagnostics ...75 6 Specifications ...76 Computer specifications ...76 15.6-inch display specifications ...76 7 Backup and recovery ...78 Restoring the system ...78 vi - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 7
Creating restore media ...78 Performing a system recovery ...79 Using the dedicated recovery partition 79 Restoring using the restore media 81 Changing the computer boot order 81 Backing up and recovering your information 81 Using Windows Backup and Restore 82 Using Windows system restore - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 8
viii - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 9
Chipset Graphics Panel Memory Description HP Envy 6 PC Intel® Core™ i5- support and HDMI support Intel® HD Graphics 3000 discrete-class graphics. Supports BD and or HD-DVD playback with HD decode, and DX11 support and HDMI support AMD Radeon™ HD 7500G for A6 APU AMD Radeon™ HD 7620G for A10 APU 15 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 10
SATA 12-7 mm tray load Supports the following external optical drives: ● Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive Dual array digital microphones Two integrated stereo speakers and subwoofer HP TrueVision high-definition webcam (fixed - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 11
Power requirements Operating system Serviceability Description HP Multi-Format Digital Media Reader supports the following digital card Supports the following HP AC adapters: ● 65-W (non-smart) PFC RC V EM 2-wire HP AC adapter Supports the following batteries: ● 4-cell, 60WHr 4.1 AH Li-ion battery - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 12
microphones (2) Record sound. (4) Webcam light On: The webcam is in use. (5) HP TrueVision HD Webcam Records video, captures still photographs, and allows video conferences and online chat or region. These notices are located in Help and Support. 4 Chapter 2 External component identification - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 13
subwoofer Component (1) Power button (2) Speakers (2) (3) HP Triple Bass Reflex Subwoofer Description ● When the computer is your computer to resume quickly from inactivity. For more information, see the User Guide. To learn more about your power settings, select Start > Control Panel > - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 14
Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Action keys (5) Windows applications key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key, the spacebar, - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 15
feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see the User Guide. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 16
TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Left side Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 17
For details about different types of USB ports, see the User Guide. Supports the following digital card formats: ● Secure Digital (SD) being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see the User Guide. ● White: The - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 18
use a powered port. NOTE: For details about different types of USB ports, see the User Guide. ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter. 10 Chapter - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 19
Bottom Component Vents (2) Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom 11 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 20
components. The part number helps a service technician to determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 12 Chapter - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 21
Computer major components Item Component (1) Display panel (2) Top cover Spare part number 686602-001 686097-001 690198-001 Computer major components 13 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 22
Item Component (3) Power button board (4) Keyboard (includes keyboard cable): Keyboard in black finish: For use in the United States For use in the United Kingdom and Singapore For use in Germany For use in France For use in Italy For use in Portugal For use in Turkey For use in Saudi - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 23
692759-071 692759-151 692759-171 692759-A41 692759-B31 692759-BG1 692759-DH1 688001-001 691643-001 686598-001 688002-001 Computer major components 15 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 24
part number Media card reader assembly 688004-001 Power connector cable (includes bracket) 686593-001 Power connector cable bracket 686593-001 RTC battery: 686922-001 System board System board for use only with computer models equipped with an Intel 1.8GHz processor 693228-001 (includes - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 25
Item (12) (13) (14) (15) (16) (17) (18) (19) Component Spare part number System board Heat sink 686578-001 686579-001 691656-001 691657-001 Fan 686580-001 USB/Audio board Battery: 4-cell, 60 WHr 4.1AH Li-ion battery Security lock (in power connector kit) Hard drive (7mm SATA 2.5") 320-GB, 7200 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 26
Mass storage devices Item (1) (2a) (2b) (3) (4) Component Hard drive (7mm SATA 2.5") 320-GB, 7200-rpm hard drive 320-GB, 5400-rpm hard drive 500-GB 5400-rpm hard drive Hard drive bracket Hard drive cable Hard drive (mSATA solid-state drive) 32-GB solid-state (SSD) drive 128-GB solid-state (SSD) - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 27
Miscellaneous parts Component AC adapter (non-smart): 65-W PFC RC V 2-wire AC adapter (non-smart) for use in all countries and regions Power cord (3-pin, black, 1.83-m): For use in Australia For use in Italy For use in Denmark For use in Japan For use in North America For use in the People's - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 28
*2 antennas (802.11 b/g/n, Bluetooth 3.0) Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) 4-cell, 60 WHr 4.1AH Li-ion battery 500-GB, 5400-rpm hard drive Base enclosure Top cover in black finish (includes power button board and cable and TouchPad and - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 29
Speaker Kit (includes left and right speakers and cable) Subwoofer Display panel (15.6 LED, HD SVA BV) Keyboard in black finish for use in the black finish for use in Czechoslovakia (includes keyboard cable) RTC battery for use only with computer models without WWAN capability Backlit keyboard - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 30
Spare part number 687099-171 687099-A41 687099-B31 687099-BG1 687099-DH1 687100-001 687101-001 688001-001 688002-001 688003-001 688004-001 689157-001 689157-501 689157-601 689158-001 689158-501 689158-601 689855-001 690019-005 690020-005 690197-001 690198-001 690348-001 691642-001 691643-001 691656- - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 31
Spare part number 692758-041 692758-051 692758-061 692758-131 692758-141 692758-171 692758-201 692758-251 692758-271 692758-281 692758-291 692758-AB1 692758-AD1 692758-B31 692758-BA1 692758-BB1 692758-D61 692758-DB1 692758-FL1 692759-001 692759-071 692759-151 692759-171 692759-A41 692759-B31 692759- - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 32
Spare part number 693229-001 693229-501 693229-601 693230-001 693231-001 693232-001 693233-001 693234-001 693234-501 693234-601 693715-001 693753-001 693753-501 693715-001 693753-601 693754-001 693754-501 693754-601 693755-001 693755-501 693755-601 694436-001 694436-501 Description System board for - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 33
Spare part number 694436-601 694437-001 694437-30` 694437-601 694471-001 Description System board for use only with computer models equipped with an AMD processor (includes processor and replacement thermal material) System board for use only with computer models equipped with an AMD processor ( - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 34
computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 35
work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 36
DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative humidity 10% 40% 35,000 V 15,000 V 12,000 V 5,000 V 6,000 V 800 V 2,000 V 700 V 11,500 V 4,000 V 14,500 V 5,000 V 26,500 V 20,000 V 21,000 V 11,000 V 55 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 37
. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 38
dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic as 77 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 39
and model number provided on the service label, which is found on the service technician determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 40
Display panel Description 15.6-in, LED, BrightView SVA display panel Spare part number 2.5x2.5 screws (2) on the left and right hinges that secure the display panel to the computer. NOTE: Support the display panel as you are removing the screws. 5. Loosen the edges of the plastic bezel cover (3) - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 41
7. Remove the 4 Phillips PM 2x2 display panel screws. 8. Remove any tabs or tape adhering to the display panel (1), and then move the panel towards the keyboard (2). NOTE: Support the display panel as you lean the panel forward. Component replacement procedures 33 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 42
9. Release the support strip (1) covering the display panel connector. Disconnect the display panel cable from the display panel (2), and then remove the panel (3). Reverse this procedure to install - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 43
the 12 Phillips PM 7.5 millimeter long screws. 2. Remove the bottom enclosure. NOTE: To remove the bottom enclosure, use a thin, non-conductive tool such as the HP Tool Shroud separator, available on the HP website. Component replacement procedures 35 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 44
page 32). 5. Remove the base enclosure (see Base enclosure on page 34). Remove the battery: 1. Turn the computer right-side up, with the front toward you. 2. Disconnect the battery cable. 3. Move the battery cable to the side (1), and then remove the 6 Phillips PM 2.5×4.2 screws (2) that secure the - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 45
4. Remove the battery from the computer (3). Reverse this procedure to install the battery. Component replacement procedures 37 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 46
the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). Remove the hard drive: 1. Disconnect the hard drive cable from the system board (1), and then remove the 4 screws (2) securing - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 47
2. Remove the hard drive (3). 3. Remove the hard drive connector cable (1). Remove the 4 screws (2) securing the hard drive bracket to the hard drive, and then remove the hard drive bracket (3). 4. Remove the hard drive (3). Remove the mSATA solid-state drive: Component replacement procedures 39 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 48
▲ Remove the screw (1), and then remove the mSATA solid-state drive (2). Reverse these procedures to reassemble and install the hard drive. 40 Chapter 4 Removal and replacement procedures - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 49
page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). Remove the RTC battery: 1. Use a thin, non-conductive tool to remove the RTC battery from the socket on the system board. NOTE: Use a thin, non-conductive tool to remove - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 50
Reverse this procedure to install the RTC battery on computer models. When installing the RTC battery, make sure the "+" sign faces up. 42 Chapter 4 Removal and replacement procedures - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 51
TouchPad module Description TouchPad button board (includes cable) TouchPad button board (includes cable) Spare part number 688001-001 691643-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 52
5. Lift up on the rear edge, slide backwards, and then remove the TouchPad button board and cable (4). Reverse this procedure to install the TouchPad button board and cable. 44 Chapter 4 Removal and replacement procedures - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 53
remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Shut base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). Remove the WLAN module: 1. Disconnect the #1 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 54
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors. Memory module Description 4-GB memory module (PC3, 12800, 1600- - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 55
7. Remove the top cover (see Top cover on page 66). 8. Disconnect the battery cable (see Battery on page 36). Remove the memory module: 1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 56
Remove the fan: 1. Disconnect the fan cable (1). 2. Remove the 2 Phillips PM screws (2) securing the fan to the unit, and then lift the fan upwards (3). 3. Remove the piece of tape on the underside of the heat sink that secures the fan to the unit (4). System board NOTE: The system board spare part - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 57
Description Spare part number For use only with computer models equipped with an Intel 1.6GHz processor (includes replacement 693231-001 thermal material) For use only with computer models equipped with an Intel 1.4GHz processor (includes replacement 693232-001 thermal material) For use only - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 58
from the computer. 4. Remove the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Remove the battery (see Battery on page 36). 7. Remove the WLAN module (see WLAN module on page 45). 8. Remove the hard drive (see Hard drive on page 38 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 59
Remove the system board: 1. Remove the following cables: ● Power connector cable (1) ● Speaker cable (2) ● Subwoofer cable (3) ● USB/Audio board cable (4) ● Keyboard cable (5) ● Keyboard light cable (6) ● TouchPad board cable (7) ● Wireless cable (8) ● Display panel cable (9) ● Power button board - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 60
3. Remove the system board (2) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. 52 Chapter 4 Removal and replacement procedures - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 61
. 4. Remove the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36), Remove the fan: 1. Turn the computer, with the front toward you. 2. Disconnect the fan cable (1) from the system board - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 62
. 4. Remove the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). Remove the RJ-45 module cover: 1. Remove the 2 Phillips PM screws securing the RJ-45 module cover (1). 54 Chapter - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 63
the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). Remove the media card reader assembly: 1. Remove the 2 screws (1), and then lift the media card reader assembly (2). Component - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 64
panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). Remove the subwoofer: 1. Disconnect the subwoofer cable (1). 2. Remove the 2 broadhead screws (2). 56 Chapter 4 Removal and replacement - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 65
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the display panel (see Display panel on page 32). 5. Disconnect the battery cable (see Battery on page 36). 6. Remove the subwoofer (see Subwoofer on page 56). Remove the security bracket: 1. Remove the 2 Phillips PM screws - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 66
the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). 7. Remove the subwoofer (see Subwoofer on page 56). 8. Remove the security bracket (see Security bracket on page 57). Remove - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 67
. 4. Remove the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). 7. Remove the subwoofer (see Subwoofer on page 56). 8. Remove the security bracket (see Security bracket on page 57 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 68
from the computer. 4. Remove the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). 60 Chapter 4 Removal and replacement procedures - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 69
from the computer. 4. Remove the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). Component replacement procedures 61 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 70
Remove the Power button board and cable: 1. Turn the top cover upside down, with the back edge toward you. 2. Remove the 2 Phillips PM 2.0x3x0 screws securing the Power button board to the top cover (1). 3. Remove the Power button board (2). NOTE: The Power button board's cable is attached to the - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 71
For use in country or region: Spare part number: Keyboard in black finish for use in 686836-041 Germany Keyboard in black finish for use in 686836-141 Turkey Keyboard in black finish for use in 686836-BB1 Israel Keyboard in black finish for use in 686836-DB1 Canada Backlit keyboard in black - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 72
For use in country or region: Black/silver backlit keyboard for use in Switzerland Black/Silver backlit keyboard for use in Saudi Arabia Spare part number: 692759-BG1 692759-171 For use in country or region: Spare part number: Black/silver backlit keyboard for use 692759-B31 in the Netherlands - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 73
3. Remove the single screw (1), and then release the keyboard and keyboard bracket from the top cover (2). 4. Remove the 1 Phillips PM 2.5x3 screw securing the keyboard to the bracket (1), disconnect the keyboard cable (2) (pushing it through the bracket), and then remove the keyboard from the - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 74
. 4. Remove the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). Remove the top cover: 1. Turn the computer right-side up, with the front toward you. 2. Open the computer. 3. Remove - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 75
Remove the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). Remove the WLAN antenna cables: ▲ Remove the WLAN antenna transceivers (1), and then remove the cables (2) from the right - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 76
from the computer. 4. Remove the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). Remove the webcam assembly: 68 Chapter 4 Removal and replacement procedures - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 77
from the computer. 4. Remove the display panel (see Display panel on page 32). 5. Remove the base enclosure (see Base enclosure on page 34). 6. Disconnect the battery cable (see Battery on page 36). Component replacement procedures 69 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 78
Remove the display hinge covers: 1. Remove the Phillips PM screws that secure the display the left and right hinge covers (1), and then remove the hinge covers (2). 2. Remove the 4 Phillips PM screws (2 on each side) that secure the hinge to the display panel (1), and then remove the hinges (2). 70 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 79
operating properly. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled. To start Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 80
choose one of the following methods: ● To exit Setup Utility menus without saving your changes, press the esc key, and then follow the on-screen instructions. - or - Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. ● To save your changes and exit Setup Utility menus - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 81
versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Using Setup Utility 73 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 82
, or disconnect any device, cable, or cord. 1. Windows 7-Select Start > Help and Support > Maintain. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 83
following the on-screen instructions. NOTE: After a message -up test and checks for intermittent problems that the start-up test does Battery test-This test analyzes the condition of the battery. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 84
15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery surfaces. The device operates well within this range of temperatures. 15.6-inch display specifications Dimensions Height Width Diagonal Number of colors - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 85
Viewing angle Metric U.S. 200:1 (typical) 200 nits (typical) 0.197 mm × 0.197 mm 1366 × 768 RGB vertical stripe LED 80 × 25 2.0 W ±65° horizontal, ±50° vertical (typical) 15.6-inch display specifications 77 - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 86
your information ● Recovering a program or driver Restoring the system If the computer hard HP Recovery Manager to create these tools immediately after software setup. NOTE: All references to the hard disk drive in this guide must be reinstalled manually. Creating restore media HP recommends that you - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 87
recovery discs or a recovery flash drive: 1. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. Follow the on-screen instructions. Performing a system recovery HP Recovery Manager software allows you to repair or restore the computer to its - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 88
following ways: ● Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Manager. - or - ● Turn on or restart the computer, and screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. 80 Chapter 7 Backup and recovery - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 89
the computer. NOTE: If the computer does not automatically restart in the HP Recovery Manager, the computer boot order needs to be changed. 3. Press external optical drive or the flash drive. 5. Follow the on-screen instructions. Changing the computer boot order To change the boot order for recovery - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 90
Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows® includes the User Account Control feature to improve settings. Refer to Help and Support for more information. 82 Chapter 7 Backup and recovery - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 91
Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Click Create, and then follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 92
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 93
must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element. 3. The appliance coupler, flexible cord, and wall plug - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 94
end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 95
34 base enclosure, spare part number 20, 22 battery removal 36 spare part numbers 17, 20, 36 Blu power 5 TouchPad on/off 8 C cables, service considerations 26 caps lock light, identifying 7 chipset 17, 18, 20 HDMI port, identifying 8 HP Recovery Manager 79 I integrated webcam light, identifying - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 96
8 RTC battery removal 41 serviceability, product description 3 slots Digital Media 9 security cable 10 solid-state drive, spare part number 18, 22 Speaker Kit, spare part number 21, 60 speakers removal 60 spare part number 21, 60 speakers, identifying 5 specifications computer 76 display 76 supported - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 97
USB/Audio board 17 spare part number 21 using system restore 83 V vents, identifying 11 video, product description 2 W warranty period 31 webcam light, identifying 4 webcam, identifying 4 Windows applications key, identifying 6 Windows logo key, identifying 6 wireless light 7 wireless, product - HP ENVY Ultrabook 6-1000 | HP Envy 6 Maintenance and Service Guide - Page 98
HP Envy 6
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.