HP ENVY dv7-7358ca User Guide - Windows 8

HP ENVY dv7-7358ca Manual

HP ENVY dv7-7358ca manual content summary:

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    User Guide
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    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2012 Document Part Number: 692784-001 Product notice This guide describes features
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    the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment
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    iv Safety warning notice
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    to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your 17 3 Connecting to a network ...18 Connecting to a wireless network ...18 Using the wireless controls 18 Using the wireless button 19 Using operating system controls 19 Using a WLAN ...19 Using an Internet service
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    Intel Wireless Display (select models only 31 Managing your audio and video files 31 5 Navigating using touch gestures, pointing devices and the keyboard 38 Using the keyboard and mouse ...39 Using the keys ...39 Using the action keys 39 Using Microsoft Windows 8 shortcut keys 40 Using the
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    battery 49 Replacing a user-replaceable battery 49 Running on external AC power ...50 Troubleshooting power problems 51 HP CoolSense (select models only 52 Refreshing your software content with Intel Smart Connect Technology (select models only 52 Shutting down (turning off) the computer
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    Disk Cleanup ...65 Adding or replacing memory modules 66 Updating programs and drivers ...69 Cleaning your computer ...69 Cleaning the display, sides, and cover 69 Cleaning the TouchPad and keyboard 69 Traveling with or shipping your computer 70 9 Securing your computer and information 71 Using
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    partition to recover a minimized image (select models only) ...87 Using HP Recovery media to recover 87 Changing the computer boot order 87 Removing the HP Recovery partition 88 12 Specifications ...89 Input power ...89 Operating environment ...90 13 Electrostatic Discharge ...91 Index ...92 ix
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    x
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    step ● Take a minute to browse the printed Windows 8 Basics guide to explore your new Windows® features. TIP: To quickly return to the computer Start screen from an open app or the desktop, press the Windows logo key on your keyboard. Pressing the Windows logo key again will return you to the
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    the computer and listen to music or talk radio from all over the world? See Using audio on page 26. ● You know you can create a powerful presentation with Beats Audio on page 26. ● Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text. See Using TouchPad
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    the Start screen, select My computer, and then select Warranty and services, or go to http://www.hp.com/go/orderdocuments. Contents ● Overview of computer setup and features. ● Overview of using and navigating with Windows® 8. ● A broad range of how-to information and troubleshooting tips. ● Proper
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    Media Slot Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) 4 Chapter 2 Getting to know your computer
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    power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer information on HP 3D DriveGuard, see Using HP 3D DriveGuard on page 65. Connects an optional USB 3.0 device and provides enhanced USB power performance.
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    ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter. Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as
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    jack (5) USB 3.0 ports (2) (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack Description Enables airflow to cool internal components. NOTE: The computer fan an optional computer headset microphone, stereo array microphone, or monaural microphone. Connects optional powered stereo
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    Rear Component Vent Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 8 Chapter 2 Getting to know your computer
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    the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User
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    Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 10 Chapter 2 Getting
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    power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer page 43. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN)
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    the loss of unsaved information. If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold down the power button for at least 5 seconds to turn off the computer. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at
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    Component (2) (3) Speakers (2) Fingerprint reader Description Produce sound. Allows a fingerprint logon to Windows, instead of a password logon. Top 13
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    Windows apps key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key or the b key. Displays the Desktop or the Start screen Panel, from the Start screen, type c, select Control
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    the navigational function (indicated by the directional arrows on the keys). NOTE: The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Set at the factory to function like an external numeric keypad. To alternate between this numeric
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    the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help
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    this information available when you contact support. The service label is affixed inside the battery bay. ● Regulatory label-Provides regulatory information about the computer. The regulatory label is affixed inside the battery bay. ● Wireless certification label or labels-Provide information about
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    and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support. Using the wireless controls You can control the wireless devices in your computer using these features: ● Wireless button, wireless switch, or wireless key (referred to in this chapter as
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    on (white) when you turn on the computer. The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all wireless devices are off. NOTE: On some
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    A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of modem you
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    computer when connected to a hotspot, limit your network activities to email that is not confidential and basic Internet surfing. Wireless new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection
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    devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera
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    not plug a modem cable or telephone cable into an RJ-45 (network) jack. Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like speakers, headphones, monitor,
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    key Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description USB 3.0 devices and provide enhanced USB power performance. NOTE: For details about Control Panel, from the Start screen, type c, select Control Panel an optional computer headset microphone
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    to the headphone jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. WARNING! To Control Panel to view and manually control audio and bass settings. ▲ To open Beats Audio Control Panel, from the Start screen, type c, select Control
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    window opens, select the Sounds tab. Under Program Events, select any sound event, such as a beep or alarm, and then click Test. You should hear sound through the speakers or through connected headphones. To check the recording functions on your computer, follow these steps: 1. From the Start screen
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    that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions if you have questions. Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation
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    NOTE: Adjust the screen resolution of the external device, especially if you choose the "Extend" option. From the Start screen, type c, and then select Control Panel from the list of apps. Select Appearance and Personalization. Under Display, select Adjust screen resolution for best results. Using
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    Connecting an HDMI device To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable, sold separately. To connect a high-definition TV or monitor
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    OK. To return the audio stream to the computer speakers, follow these steps: 1. On the wireless adapter, see the manufacturer's instructions. To open Intel Wireless Display, from the Start screen, type w, and then select Intel WiDi. NOTE: Before using the wireless display, be sure that your wireless
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    ) can be connected to one of the USB ports on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the keyboard. Select computer models have special action keys or hot key functions on the
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    Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements. You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. From the Start screen, type c to display the Apps list. Select Control Panel, and then
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    the demonstration. To turn a gesture off or on: 1. From the Synaptics TouchPad screen, select or clear the check box next to the gesture that you want to turn help screen that provides information about the selected item. 34 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two
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    forefinger from 3 o'clock to 12 o'clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional finger click allows you to make menu selections for an object on the screen. ● Place two fingers on the TouchPad zone and press down to open
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    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right.
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    Top-edge swipe The top-edge swipe allows you to open apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Slide of the TouchPad to switch between apps. 38 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    , which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness incrementally as long as you
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    f5 Turns the radiance backlight keyboard feature off or on. NOTE: To conserve battery power, turn off this feature. f6 wireless feature on or off. NOTE: A wireless network must be set up before a wireless connection is possible. Using Microsoft Windows 8 shortcut keys Microsoft Windows
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    is on. NOTE: To extend battery life, turn off the TouchPad accent light. Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component
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    6 Managing power Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to
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    Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 44
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    button. ● If the display is closed, open the display. ● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits Sleep, the power lights turn on and the computer returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you
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    computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: 1. From the Start screen, type power, select Settings, and then select Power or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a
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    battery level. Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance. To change the power plan, from the Start screen, type power, select Settings, and then select Power Options. The following power plans are available: ● HP
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    a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work or shut down the computer through Windows before
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    the Start screen, and then select Battery and performance. Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the computer when it
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    Notices for proper battery disposal. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal
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    only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft. ● When
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    Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: 1. Shut down the computer. 2. Remove the
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    off or on, follow these steps: ▲ From the Start screen, type cool, select Settings, and then select HP CoolSense. Refreshing your software content with Intel Smart Connect Technology (select models only) When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes the
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    the sequence provided: ● Press ctrl+alt+delete, click the Power icon, and then select Shut Down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. Shutting down (turning off) the
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    . NOTE: For information about connecting external wireless devices, see Connecting to a network on page 18. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. 54 Chapter 7 Managing and sharing information
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    allows you to connect to numerous kinds of external devices to your computer, such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. Your computer has more than one type of USB port. See Getting to know your computer on page 4 for the types of USB ports you have on this
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    the on-screen instructions. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and its AC power cord is unplugged. 1. Connect the device to the computer. 2. Plug the device power cord into
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    card. 1. Hold the card label-side up, with the connectors facing the computer. 2. Insert the card into the digital storage slot, and then press in notification area, at the far right of the taskbar. Then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot
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    battery is the only source of power, be sure the battery is sufficiently charged before writing to media. ● Do not type on the keyboard or move the computer with a dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ●
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    the on-screen instructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interference from the wireless network. To resolve the issue, close any open applications and turn off your wireless feature. Inserting an optical disc 1. Turn on the computer
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    Removing an optical disc 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the
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    your computer is part of a network, you are not limited to using only the information that is stored in your computer. Network computers can window, and then click Specific people. 3. Type a name in the File Sharing box, and then click Add. 4. Click Share and then follow the on-screen instructions
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    and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Improving performance Everyone wants a fast computer and by performing regular
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    Disconnect all external devices connected to the computer. 3. Unplug the power cord from the AC outlet. 4. Turn the computer upside down on a flat surface. 5. Remove the battery from the computer. NOTE: For more information, go to Removing a user-replaceable battery on page 47. Remove the hard drive
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    and then lift the hard drive out of the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself. 6. Remove the 4 screws (1) from the before connecting the hard drive cable. 64 Chapter 8 Maintaining your computer
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    you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect the computer to AC power. 2. From the Start screen, type disk, select Settings, and then select Defragment and optimize your drives. 3. Follow the on-screen instructions. For additional information, access
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    memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory module slots. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory
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    edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container. 8. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components
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    9. Replace the service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. 68 Chapter 8 Maintaining your computer
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    drivers and also register to receive automatic update notifications when new versions become available. For U.S. support, go to http://www.hp.com/ go/contactHP. For worldwide support, go to http://welcome.hp.com/country/ us/en/ wwcontact_us.html. Cleaning your computer Cleaning your computer keyboard
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    will be unused and disconnected from external power for more than 2 weeks, remove the battery and store it separately. ● If you are shipping the computer or a drive, use suitable protective packaging and label the package "FRAGILE." ● If the computer has a wireless device installed, the use of these
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    provided by the Windows operating system, HP apps, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety the computer Unauthorized access to a Windows user account Unauthorized removal of the computer Security feature ● Power-on
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    , symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type h, and then select Help and
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    set, change, or delete an administrator or power-on password in Setup Utility (BIOS): 1. To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys and follow the on-screen instructions. When the Startup Menu is displayed, press f10
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    and simplify the way you log on to your computer and password-protected websites. Use a registered fingerprint to: ● Log on to Windows. ● Access websites and other programs that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create credentials
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    upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer. Using antivirus software Computer For more information about computer viruses, from the Start screen, type h, and then select Help and Support. Using firewall software Firewalls
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    Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers on page 69. Installing Windows updates Updates to
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    network When you set up your wireless network, always enable security features. For more several methods that should be employed as part of a complete security solution to help maximize theft protection. The security cable slot on your computer may look slightly different from the illustration
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    devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. Starting Setup Utility (BIOS) ▲ To start Setup Utility
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    these instructions: Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app
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    hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press
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    processes: ● Creating recovery media and backups ● Restoring and recovering your system NOTE: This guide describes an overview of backing up, restoring and recovering options. For more details about the tools provided, see Help and Support. From the Start screen, type h, and then select Help and
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    HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. HP specific system restore points, see Windows Help and Support. From the Start screen, type h, and then select Help and Support.
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    purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical drive, it
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    for using File History, see Windows Help and Support. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual
  • HP ENVY dv7-7358ca | User Guide - Windows 8 - Page 95
    from your computer, and reinstalls Windows. IMPORTANT: This computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start screen: 1. On the Start screen
  • HP ENVY dv7-7358ca | User Guide - Windows 8 - Page 96
    , and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state. Using
  • HP ENVY dv7-7358ca | User Guide - Windows 8 - Page 97
    Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover
  • HP ENVY dv7-7358ca | User Guide - Windows 8 - Page 98
    Recovery media on page 83. Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and follow the on-screen instructions to continue. 88 Chapter 11 Backing up, restoring, and recovering
  • HP ENVY dv7-7358ca | User Guide - Windows 8 - Page 99
    50-60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and
  • HP ENVY dv7-7358ca | User Guide - Windows 8 - Page 100
    ,240 m U.S. 41°F to 95°F -4°F to 185°F 5% to 95% 5% to 95% -50 ft to 10,000 ft -50 ft to 50,000 ft 90 Chapter 12 Specifications
  • HP ENVY dv7-7358ca | User Guide - Windows 8 - Page 101
    or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a cover. ● about static electricity or assistance with component removal or installation, contact support. 91
  • HP ENVY dv7-7358ca | User Guide - Windows 8 - Page 102
    ) jack 7, 25 B b key, identifying 14 back up personal files 82 backing up software and information 77 backups 81 bass settings hot key 41 battery discharging 48 disposing 49 low battery levels 48 replacing 49 storing 49 battery bay 16, 17 battery information, finding 48 battery power 47 battery
  • HP ENVY dv7-7358ca | User Guide - Windows 8 - Page 103
    key, identifying 40 keyboard hot keys, identifying 41 keypad, integrated numeric 15 keys action 14 b 14, 25 esc 14 fn 14, 25 num lock 15 Windows apps 14 Windows logo 14 L labels Bluetooth 17 regulatory 17 serial number 17 service 17 wireless certification 17 WLAN 17 latch, battery release 16 lights
  • HP ENVY dv7-7358ca | User Guide - Windows 8 - Page 104
    restore Windows File History 84 RJ-45 (network) jack, identifying 7 rotating TouchPad gesture 36 S scrolling TouchPad gesture 35 security cable lock, installing 77 security cable slot, identifying 6 security, wireless 21 serial number 17 serial number, computer 17 service labels locating 17 setting
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User Guide