HP ENVY m4-1000 User Guide - Windows 8

HP ENVY m4-1000 Manual

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  • HP ENVY m4-1000 | User Guide - Windows 8 - Page 1
    User Guide
  • HP ENVY m4-1000 | User Guide - Windows 8 - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2012 Document Part Number: 692535-001 Product notice This guide describes features
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    or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with
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    iv Safety warning notice
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    contents 1 Starting right ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 17 Protecting your
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    Connecting to a WLAN 18 Using Bluetooth wireless devices 18 Connecting to a wired network ...19 Connecting to a local area network (LAN 19 4 Enjoying entertainment features ...20 Using the webcam ...23 Using audio ...23 Connecting speakers ...23 Connecting headphones ...23 Connecting a microphone
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    45 Disposing of a user-replaceable battery 45 Replacing a user-replaceable battery 45 Running on external AC power ...46 Troubleshooting power problems 47 HP CoolSense (select models only 48 Refreshing your software content with Intel Smart Connect Technology (select models only 49 Shutting
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    and information 67 Using passwords ...67 Setting Windows passwords 68 Setting Setup Utility (BIOS) passwords 68 Using the fingerprint reader ...69 Using HP SimplePass (select models only 69 Registering fingerprints 69 Setting up Windows logon 70 Using your registered fingerprint to log on to
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    and easy recovery 80 Remove everything and reinstall Windows 80 Recovering using HP Recovery Manager 81 What you need to know 81 Using the HP Recovery partition to recover a minimized image (select models only) ...82 Using HP Recovery media to recover 82 Changing the computer boot order 82
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    x
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    things to do with your computer, and where to go to get more HP resources. Best practices To get the most out of your smart investment, the following steps: ● Take a minute to browse the printed Windows 8 Basics guide to explore your new Windows® features. TIP: To quickly return to the computer
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    Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting an HDMI device on page 26. ● You know you can listen to music on the computer. But did you know that you
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    this table. Resource Setup Instructions Windows 8 Basics guide Help and Support Contents ● Overview of computer setup and features. ● Overview of using and navigating with Windows® 8. ● A broad range of how-to information and troubleshooting tips. To access Help and Support, from the Start screen
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    the top of the TouchPad to display the Apps, and then select the All apps icon. Front Component (1) Digital Media Slot Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity
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    Sleep and Hibernation on page 39. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 61. Connects an optional USB device. NOTE: For
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    Component (9) AC adapter light (10) Security cable slot Left side Description ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Attaches an optional security cable to the
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    and provide enhanced USB power performance. CAUTION: While there are multiple USB ports on the same side, only one USB port will be able to support a high power device at a time. NOTE: For details about different types of USB ports, see Using a USB device on page 51. Connects optional powered stereo
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    , and Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light (5) Fingerprint reader light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display
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    Button, speakers, and fingerprint reader Component (1) Power button (2) Speakers (2) (3) Fingerprint reader 10 Chapter 2 Getting to know your computer Description ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) b key (5) Action keys (6) Windows apps key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key or the esc
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    Bottom Component (1) (2) Battery bay Battery release latch (3) HP Triple Bass Reflex Subwoofer (4) Vents (4) Description Holds the battery. Releases the battery from the battery bay and opens the service door. Provides superior bass sound. Enable airflow to cool internal components. NOTE: The
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    select Help and Support from the list of apps. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-Provides important information
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    Have this information available when you contact support. The service label is located inside the battery bay. ● Regulatory label-Provides regulatory information about the computer. The regulatory label is located inside the battery bay. ● Wireless
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    ) to connect to other Bluetoothenabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device information and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support from the list of apps. Using the
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    and diagnose and repair network problems. To use operating system controls: , type h, and then select Help and Support from the list of apps. Using a an Internet connection, a printer, and files without requiring router to the modem, and test the Internet service. NOTE: Your ISP will give you a user
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    settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and Support. Connecting to a wireless network 17
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    a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. After ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices
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    Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem connection, which uses a telephone cable. Both cables are sold separately. WARNING! To reduce the risk of
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
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    Component (3) (4) (5) (6) (7) (8) (9) Description HP TrueVision HD Webcam Records video, captures still photographs, allows multiple USB ports on the same side, only one USB port will be able to support a high power device at a time. NOTE: For details about different types of USB ports, see Using
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    Component (10) (11) HDMI port External monitor port Description Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device. Connects an external VGA monitor or projector. 22 Chapter 4 Enjoying entertainment features
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    the CyberLink YouCam software Help. Using audio On your HP computer, you can play music CDs, download and your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the Use Beats Audio Control Panel to view and manually control audio and bass settings. ▲ To
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    Panel from the list of apps. 2. Select Hardware and Sound > Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite . Check the device manufacturer's instructions if you have questions. 24 Chapter 4 Enjoying entertainment features
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    Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA port. To connect a monitor or projector: 1. Connect the VGA cable from the monitor or projector to the VGA port on
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    an HDMI device To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable, sold separately. To connect a high-definition TV or monitor to your
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    with HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. To open Intel Wireless Display, from the Start screen, type w, and then
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    USB mouse (purchased separately) can be connected to one of the USB ports on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the keyboard. Select computer models have special action keys
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    list. Select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse. Turning the TouchPad off or on To turn the TouchPad off or light is off when the TouchPad is on. The TouchPad supports a variety of gestures that let your fingers scroll, swipe, pinch, and
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    : Use the left and right buttons on the TouchPad as you would use the corresponding buttons on a external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From the Start screen, type c to display the Apps list. Select Control Panel, and then
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two
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    Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your
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    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing
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    Top-edge swipe The top-edge swipe allows you to open apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the top edge to display available apps. Left-edge swipe The left-edge swipe reveals thumbnails
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    and System Diagnostics on page 73 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    with the key to perform the action. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Shortcut Key key + c Description Returns you to the Start screen from an open app or the Desktop. Pressing
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    Using the hot keys A hot key is a combination of the fn key and the esc key or the b key. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination. Function Hot key Display system information. fn+esc Control the bass settings. fn+b Description
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    an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation. 38 Chapter 6 Managing
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    or on external power. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 39. ● Hibernation-The Hibernation state is automatically initiated if the battery reaches a critical
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    create a user account password or change your current user account password, click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go to step 6. 6. Click Save changes. 40 Chapter 6 Managing power
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    Using the power meter and power settings The power meter is located on the Desktop. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, on the Windows Desktop, point
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    , from the Start screen, type power, select Settings, and then select Power Options. The following power plans are available: ● HP Recommended (recommended). Automatically balances performance with energy consumption on capable hardware. ● Power saver. Saves power by reducing system performance and
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    the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. If Battery Check indicates that your battery
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    , life cycles, and capacity ● Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. Conserving battery power Tips for conserving battery power and
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    guides. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    information on connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does not provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of
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    Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when remain off, the AC adapter is not functioning and should be replaced. Contact customer support for information on obtaining a replacement AC power adapter. Running on external AC power 47
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    in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result
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    available to you as soon as you exit Sleep. You do not have to wait while updates are downloaded. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then select then select Intel® Smart Connect Technology. Refreshing your software content with Intel
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    Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut
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    , or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, external devices to your computer, such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. Your computer has more than one type of USB
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    in the notification area, at the far right of the taskbar. A message, Safely Remove Hardware and Eject Media, displays. Follow the on-screen instructions. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device
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    card. 2. From the Desktop, click the remove hardware icon in the notification area, at the far right of the taskbar. Then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    a dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores data into the computer. AACS keys require occasional renewal to support playback of new BD movie releases. The CyberLink PowerDVD
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    such a BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interference from the wireless network. To resolve
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    Removing an optical disc 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the
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    the File Sharing box, and then click Add. 4. Click Share and then follow the on-screen instructions. To share information from your Local Disk: 1. On the Desktop, open File Explorer. 2. options for privacy, network discovery, file and printer sharing or other network options. Using optical drives 57
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    your computer by running tools such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Improving performance Everyone wants a fast computer and by performing
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    ● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The write process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external
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    4. Using the tab (3), lift and remove the hard drive assembly from the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket or sleeve to access the hard drive itself. 5. Spread the soft-molded hard drive bracket (1) and remove the hard drive
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    after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect drives. 3. Follow the on-screen instructions. For additional information, access the
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    the computer upside down on a flat surface. 5. Remove the battery from the computer. See Removing a user-replaceable battery on page 43. 6. Remove the service door from the computer. See Replacing a hard drive on page 59. 7. If you are replacing a memory module, remove the existing memory module
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    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it
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    . Download the latest versions of HP programs and drivers and also register to receive automatic update notifications when new versions become available. For U.S. support, go to http://www.hp.com/ go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html
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    Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition. If you don't clean your computer, dust and dirt particles can build up. CAUTION: Avoid using the following cleaning products to clean your computer: Strong solvents, such as alcohol, acetone
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    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media
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    . Standard security solutions provided by the Windows operating system, HP apps, the non-Windows Setup Utility (BIOS), and other to secure your computer. Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You may find it helpful
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    , punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password from the Start screen, type h, and then select Help and Support from the list of apps. Setting Windows passwords Password User password
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    , and then follow the on-screen instructions. Your changes take effect when the computer your computer on page 4. Using HP SimplePass (select models only) HP SimplePass provides an easy-to-use require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create
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    or enable personal settings. Setting up Windows logon 1. Double-click the HP SimplePass Desktop icon. 2. Click the Settings icon, and then select Set from the Start screen, type h, and then select Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to
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    your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless
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    Using an optional security cable lock A security cable lock, which is purchased separately, is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Security cable locks are only one of several methods that should be employed as part of a complete
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    display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
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    , or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS
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    or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. Using System Diagnostics 75
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    restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your Creating recovery media and backups ● Restoring and recovering your system NOTE: This guide describes an overview of backing up, restoring and recovering options. For more details
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    or system diagnostics). You can also manually create a system restore point at any Windows Help and Support. From the Start screen, type h, and then select Help and Support. 3. As you computer by reinstalling Windows or choose to recover using HP Recovery Manager. NOTE: File History is not enabled
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    from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ HP Recovery media: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Recovery Media Creation, and follow the on-screen instructions
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    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions if you did not manually create a restore point,
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    . See Windows Help and Support for more information. From the Start screen, type h, and then select Help and Support. To start Refresh: press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start screen:
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    Get started, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. IMPORTANT: HP
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    or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if
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    have recovery options; see Creating HP Recovery media on page 78. Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and follow the on-screen instructions to continue. Restore and
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
  • HP ENVY m4-1000 | User Guide - Windows 8 - Page 96
    drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before assistance with component removal or installation, contact support. 86 Chapter 13 Electrostatic Discharge
  • HP ENVY m4-1000 | User Guide - Windows 8 - Page 97
    47 action keys decrease screen brightness 35 Help and Support 35 identifying 11 increase screen brightness 35 next track or update 74 updating 73 Bluetooth device 15, 18 Bluetooth label 14 boot order changing HP Recovery Manager 82 bottom 14 buttons left TouchPad 8 optical drive eject 5 power 10
  • HP ENVY m4-1000 | User Guide - Windows 8 - Page 98
    HP 3D DriveGuard 61 HP and third-party software updates, installing 71 HP Recovery Manager 81 correcting boot problems 82 starting 82 HP Recovery media creating 78 recovery 82 HP serial number 13 service 13 wireless HP Recovery Manager 81 media 82 starting 82 supported discs 78 system 81 88 Index
  • HP ENVY m4-1000 | User Guide - Windows 8 - Page 99
    78 creating using HP Recovery Manager 78 wireless 17 serial number 13 serial number, computer 13 service door 62 service labels locating 13 setting password protection on wakeup 40 speakers, identifying 10, 21 storing a battery 45 supported discs recovery 78 system information hot key 37 system
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User Guide