HP ENVY m6-1184ca User Guide - Windows 8

HP ENVY m6-1184ca Manual

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  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 1
    User Guide
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2012 Document Part Number: 692770-001 Product notice This guide describes features
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    or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with
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    iv Safety warning notice
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    Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and Using operating system controls 16 Using a WLAN ...17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18
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    4 Enjoying entertainment features ...21 Using the webcam ...22 Using audio ...23 Connecting speakers ...23 Connecting headphones ...23 Connecting a microphone 23 Using Beats Audio ...23 Accessing Beats Audio Control Panel 23 Enabling and Disabling Beats Audio 23 Checking the sound ...24 Using
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    44 Disposing of a user-replaceable battery 44 Replacing a user-replaceable battery 44 Running on external AC power ...44 Troubleshooting power problems 45 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting
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    BIOS update 68 Using System Diagnostics ...69 11 Backing up, restoring, and recovering ...70 Creating recovery media and backups 70 Creating HP Recovery media 71 Restore and recovery ...72 Using Windows Refresh for quick and easy recovery 73 Remove everything and reinstall Windows 73 Recovering
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    Recovery partition to recover a minimized image (select models only) ...75 Using HP Recovery media to recover 75 Changing the computer boot order 75 Removing the HP Recovery partition 75 12 Specifications ...77 Input power ...77 Operating environment ...77 13 Electrostatic Discharge ...79 Index
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    x
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 11
    fun things to do with your computer, and where to go to get more HP resources. Best practices To protect your smart investment, after you set up and following steps: ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® features. TIP: To quickly return to the
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    use this table. Resource Setup Instructions Windows 8 Basics guide Help and Support To access Help and Support, from the Start screen, type h, and then select Help and Support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ country/us/en
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    the top of the TouchPad to display the Apps, and then select the All apps icon. Front Component Digital Media Card Reader Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity
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    and Hibernation on page 39. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 56. Connects an optional USB 3.0 device and provides
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    Component (8) AC adapter light (9) Power connector (10) Security cable slot Description ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter. Attaches an
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    to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. The jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or
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    Record sound. (2) Webcam light On: The webcam is in use. (5) HP TrueVision HD Webcam Records video, captures still photographs, and allows video conferences to your country or region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select
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    TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 33. Functions like the left button on an external mouse. Functions like the right
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ●
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    Component (5) TouchPad light (6) Fingerprint reader light Description ● On: The TouchPad is off. ● Off: The TouchPad is on. ● White: The fingerprint was read. ● Amber: The fingerprint was not read. 10 Chapter 2 Getting to know your computer
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    Buttons, speakers, and fingerprint reader Component (1) Power button (2) Speakers (2) (3) Fingerprint reader Description ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) b key (5) Action keys (6) Windows applications key (7) num lock key (8) Integrated numeric keypad 12 Chapter 2 Getting to know your computer Description Displays system information when pressed in combination with the
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    latch (4) Vents (4) Description Provides superior bass sound. Holds the battery. Releases the battery from the battery bay and opens the service door. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating
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    support through Help and Support. From the Start screen, type h, and then select Help and Support. Optical drive compartment, hard drive bay, The service when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-
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    Have this information available when you contact technical support. The service label is affixed inside the battery bay. ● Regulatory label-Provides regulatory information about the computer. The regulatory label is affixed inside the battery bay. ● Wireless
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    connect to other Bluetoothenabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, provided in Help and Support. From the Start screen, type h, and then select Help and Support. Using the wireless controls network problems. 16 Chapter 3 Connecting to a network
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    Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you can to share an Internet connection, a printer, and files without requiring additional pieces of an account with an Internet service provider (ISP). To purchase Internet service, contact a local ISP.
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    : ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE the Start screen, type h, and then select Help and Support. 18 Chapter 3 Connecting to a network
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    a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. After ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices
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    To connect the network cable, follow these steps: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam on your computer. Component (1) (2) (3) (4) (5) Internal microphones (2) Webcam light HP TrueVision HD Webcam Integrated subwoofer USB 2.0 port Description Record sound. On: The webcam
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    to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. The jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds
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    On your HP computer, wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings. ▲ To open Beats Audio
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    of applications. 2. Select Hardware and Sound > Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video the computer, using the correct cable. Check the device manufacturer's instructions if you have questions. Connecting a VGA monitor or projector To
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    shown. 2. Press f4 to alternate the screen image between 4 display states: ● PC Screen only: View the screen image on the computer only. ● Duplicate: View the the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable
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    3. Press f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View audio settings (with HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to
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    Blu-ray player, or DVR, by using an optional wireless adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. ▲ To open Intel Wireless Display from the Start screen, type w, and then select Intel WiDi. NOTE: Before using the wireless display
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 38
    computer. Review the Windows 8 Basics guide included with your computer. The guide provides and then select Hardware and Sound. Under Devices and Printers, select Mouse. Turning the TouchPad off or on off when the TouchPad is on. The TouchPad supports a variety of gestures that let your fingers
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 39
    : Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From the Start screen, type c to display the Apps list. Select Control Panel, and then
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 40
    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. NOTE: Press and hold your finger on the TouchPad to open a help screen that provides
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    Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. Rotating (select
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    2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on the TouchPad zone and press to open the options menu for the selected object. Flicking (select models only) Flicking allows you to navigate through screens or
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Slide your finger gently from the right edge to display the
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    Top-edge swipe The top-edge swipe allows you to open all apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Slide your finger gently from the top edge to display available apps. Left-edge swipe The left-edge swipe reveals your
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    and System Diagnostics on page 67 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    Icon Key Description f5 Turns the radiance backlight keyboard feature off or on (select models only). NOTE: To conserve battery power, turn off this feature. f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f7 Begins, pauses, or resumes playback of an
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    with the key to perform the action. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Shortcut Key key + c Description Returns you to the Start screen from an open app or the Desktop. Pressing
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    Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component num lock key Integrated numeric keypad Description Controls the function
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    it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 40.
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    Initiating and exiting Sleep With the computer on, you can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen, point to the upper-right or lower-right corner of the screen. When the charms list opens, click Settings, click the Power icon, and then click Sleep.
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    click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password Options. The following power plans are available: ● HP Recommended (recommended). Automatically balances performance with energy consumption
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    the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. If Battery Check indicates that your battery
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    available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 54
    guides. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the Contact customer support for information on obtaining a replacement AC power adapter. HP CoolSense (select models only) HP CoolSense automatically
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    available to you as soon as you exit Sleep. You do not have to wait while updates are downloaded. ▲ To enable this feature or manually adjust the settings, on the Start screen, type smart, and then select then select Intel(R) Smart Connect Technology. Shutting down (turning off) the computer
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    , or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port external devices to your computer, such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. Your computer may have more than one type of
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    the far right of the taskbar. A message, Safely Remove Hardware and Eject Media, displays. Follow the on-screen instructions. 3. Click the USB icon and follow the on-screen instructions. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered
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    card. 2. From the Desktop, click the remove hardware icon in the notification area, at the far right of the taskbar. Then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores data BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display
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    4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. 5. Gently press the disc (3) down onto the tray spindle until the disc
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    then click Specific people. 3. Type a name in the File Sharing box, and then click Add. 4. Click Share and then follow the on-screen instructions. To share information from your Local Disk: 1. On the Desktop, open File Explorer. 2. Click Local Disk (C:) on the Libraries window. 3. Click the Share
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    3. Under View your active networks, select an active network. 4. Select Change advanced sharing settings to set sharing options for privacy, network discovery, file and printer sharing or other network options. Using optical drives 53
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    and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Improving performance Everyone wants a fast computer and by performing regular
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    computer upside down on a flat surface. 5. Remove the battery from the computer. Remove the hard drive: 1. Loosen the service door screw (1), and then slide the battery release latch (2) until the service door is released. 2. Slide the door out of the slot (3), and then lift up and remove the door
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    5. Lift the hard drive (3) out of the hard drive bay. To install a hard drive, reverse this procedure. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions: ● You drop the computer.
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    more than an hour to complete. HP recommends defragmenting your hard drive at least schedule, but you can defragment your computer manually at any time. To run Disk Follow the on-screen instructions. Adding or replacing memory bottom of the computer under the service door. The memory capacity of the
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 68
    the power cord from the AC outlet. 4. Turn the computer upside down on a flat surface. 5. Remove the battery from the computer. 6. Remove the service door from the computer. 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side
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    memory module, be sure that you do not bend the module. 9. Replace the service door. 10. Replace the battery. 11. Turn the computer right-side up, and external devices. 12. Turn on the computer. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis
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    and drivers and also register to receive automatic update notifications when they become available. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Cleaning your computer Cleaning your computer and external
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    CAUTION: Perform this action before shipping, storing, or traveling with a drive. This will help reduce the risk of damage to the computer, damage to a drive, or loss of information. ◦ Shut down the computer. ● Take along a backup of your information. Keep the backup separate from the computer. ●
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    by the Windows operating system, HP applications, the non-Windows Setup . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files,
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    . 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using the fingerprint reader Integrated fingerprint and then register one or more fingerprints using HP SimplePass software. Using the fingerprint reader 63
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    Getting to know your computer on page 3. Using HP SimplePass (select models only) HP SimplePass provides an easy-to-use interface to help other programs that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create credentials for any application
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    updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update
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    Securing your wireless network When you set up your wireless network, always enable security features. For more information, see Protecting your WLAN on page 18. Backing up your software applications and information Regularly back up your software applications and information to protect them from
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    display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 78
    , or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 79
    or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. Using System Diagnostics 69
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    NOTE: This guide describes an Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP You can also manually create a system
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    from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ HP Recovery media: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Recovery Media Creation, and follow the on-screen instructions
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    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions if you did not manually create a restore point,
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    . See Windows Help and Support for more information. From the Start screen, type h, and then select Help and Support. To start Refresh: press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start screen:
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    -right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 85
    or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 86
    Recovery media on page 71. Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and follow the on-screen instructions to continue. 76 Chapter 11 Backing up, restoring, and recovering
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 87
    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    Operating Nonoperating -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft 78 Chapter 12 Specifications
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 89
    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a about static electricity or assistance with component removal or installation, contact support. 79
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    , testing 45 action keys decrease screen brightness 35 Help and Support 35 identifying 12 increase screen brightness 35 next track or section fn key, identifying 12, 22, 37 fun things to do 1 H hard drive HP 3D DriveGuard 56 hard drive bay, identifying 14 hard drive light 4 HDMI configuring audio 26
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 91
    HP 3D DriveGuard 56 HP and third-party software updates, installing 65 HP Recovery Manager 74 correcting boot problems 75 starting 75 HP Recovery media creating 71 recovery 75 HP 15 service 14 HP Recovery Manager 74 media 75 starting 75 supported discs 71 system 74 USB flash drive 75 using HP
  • HP ENVY m6-1184ca | User Guide - Windows 8 - Page 92
    5 security, wireless 18 serial number, computer 14 service door 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 40 11, 22 storing a battery 44 subwoofer, identifying 13, 21 supported discs recovery 71 system information hot key 37 system recovery 74
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User Guide