HP ENVY x2 - 15-c001dx HP Notebook Hard Drives & Solid State Drives Identi
HP ENVY x2 - 15-c001dx Manual
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HP ENVY x2 - 15-c001dx manual content summary:
- HP ENVY x2 - 15-c001dx | HP Notebook Hard Drives & Solid State Drives Identi - Page 1
2 Hard Drive / Solid State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers - HP ENVY x2 - 15-c001dx | HP Notebook Hard Drives & Solid State Drives Identi - Page 2
notebook spontaneously restarts when the Windows OS is running. Shock events With each new generation of hard drives, manufacturers make improvements to the drive's susceptibility to shock events. However, hard drives are fragile, and if they are exposed to shock events beyond their specifications - HP ENVY x2 - 15-c001dx | HP Notebook Hard Drives & Solid State Drives Identi - Page 3
most difficult software problems to trace is file corruption, because corruption occurs very easily during routine computer handling. For example, powering off the notebook before the OS has completed the shutdown process can create corrupted boot files that ultimately result in blue screens and/or - HP ENVY x2 - 15-c001dx | HP Notebook Hard Drives & Solid State Drives Identi - Page 4
Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to OS, Software, or other hardware problems) Page 4 - HP ENVY x2 - 15-c001dx | HP Notebook Hard Drives & Solid State Drives Identi - Page 5
, and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage. Download the latest HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html Note - HP ENVY x2 - 15-c001dx | HP Notebook Hard Drives & Solid State Drives Identi - Page 6
Technology solution technology provides improved performance and reliability, as well as support for lower power consumption on computer systems equipped with Serial ATA hard disk drives. Updates to the Intel Matrix Storage Manager driver are released to address known issues. The latest device - HP ENVY x2 - 15-c001dx | HP Notebook Hard Drives & Solid State Drives Identi - Page 7
URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. Hard Drive Mounting Bracket Be sure the hard drive is secured in the mounting bracket correctly. For more information, refer to the Maintenance and Service guide for your computer. HP CMI - Client Management - HP ENVY x2 - 15-c001dx | HP Notebook Hard Drives & Solid State Drives Identi - Page 8
check your hard drive for any errors, bad sectors, and/or recovery of readable information. Please refer to the following Microsoft Knowledge Base articles for information: Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp Windows 2000: http://support.microsoft
HP Notebook Hard Drives & Solid State
Drives
Identifying, Preventing, Diagnosing and
Recovering from Drive Failures
Care and Maintenance Measures
Technical White Paper
Table of contents
Identifying, Preventing, Diagnosing, and Recovering from Drive Failures
....................................................
2
Introduction
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2
Symptoms of Hard Drive (HDD) Performance Issues
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2
Hard Drive / Solid State Drive Troubleshooting Flowchart
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4
Hard Drive & Solid State Drive Diagnostics
.........................................................................................
5
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
......................................................
5
HP 3D Drive Guard
..........................................................................................................................
5
Firmware & Product Updates
.............................................................................................................
6
Intel Matrix Storage Technology driver
...............................................................................................
6
Installing SATA drivers
......................................................................................................................
6
Care and Maintenance Measures
..........................................................................................................
7
Preparing Advanced Format HDDs for Microsoft Windows installations
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7
Hard Drive Mounting Bracket
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7
HP CMI - Client Management Interface
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7
Additional HP Recommendations for Optimizing Performance on Products with Older Operating Systems .. 7
For more information
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8