HP ENVY x2 11-g011nr User Guide - Windows 8
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- HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 1
User Guide - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2012 Document Part Number: 693653-001 Product notice This guide describes features - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 4
iv Safety warning notice - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 5
Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Tablet edge components ...3 Display ...6 Keyboard dock ...8 Top ...8 TouchPad ...8 Lights ...9 Keys ...10 Right side ...11 Left side ...12 Releasing the - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 6
...30 Using the wireless controls 30 Using the wireless key 30 Using operating system controls 31 Using a WLAN ...31 Using an Internet service provider 31 Setting up a WLAN 32 Configuring a wireless router 32 Protecting your WLAN 32 Connecting to a WLAN 33 Using Bluetooth wireless devices - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 7
Configuring HDMI audio settings 43 Cameras ...43 5 Navigating using the keyboard, touch gestures and pointing devices 44 Using the TouchPad ...45 Using the keyboard and mouse ...46 Using the keys ...46 Using the action keys 46 Using Microsoft Windows 8 shortcut keys 47 Using the hot keys 48 6 - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 8
Updating programs and drivers ...62 Cleaning your computer ...62 Cleaning the display, sides, and cover 63 Cleaning the TouchPad and keyboard 63 Traveling with or shipping your computer 63 9 Securing your computer and information 65 Using passwords ...65 Setting Windows passwords 66 Setting - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 9
Operating environment ...79 13 Electrostatic Discharge ...80 Index ...81 ix - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 10
x - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 11
of your smart investment, after you set up and register the computer, we recommend the following steps: ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® features. TIP: To quickly return to the Start screen from an open app or the Windows desktop, press the - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 12
this table. Resource Setup Instructions Windows 8 Basics guide HP Support Assistant Contents ● Overview of computer setup and features. ● Overview of using and navigating with Windows® 8. ● A broad range of how-to information and troubleshooting tips. To access HP Support Assistant, on the Start - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 13
2 Getting to know your computer Tablet edge components Tablet edge components 3 - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 14
speaker volume on the tablet. ● To increase speaker volume, press the + edge of the button. ● To decrease speaker volume, press the - edge of the button. Supports micro SD cards. Align and attach the tablet to the keyboard dock. 4 Chapter 2 Getting to know your computer - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 15
. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). NOTE: Stand-alone microphones and headphones with separate microphone jacks are not - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 16
Display Component (1) WLAN antennas (2)* (2) Internal microphones (2) (3) Webcam (front) (4) Webcam light (front) (5) Ambient light sensor (6) Speakers (2) (7) Windows® logo button Description Send and receive wireless signals. Record audio, automatically filtering out the noise around you and - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 17
Component Description (8) Near Field Communication (NFC) With HP TouchZone, you can wirelessly connect, communicate and transfer antenna data/info to and from your Near Field Communication (NFC)-compatible devices. *The antennas are not visible from the outside of the computer. For optimal - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 18
Keyboard dock Top Component (1) (2) (3) TouchPad Alignment posts Release latch Docking connector Description Align and attach the tablet to the keyboard dock. Releases the tablet. To release the tablet, slide the release latch to the left. Connects the tablet to the keyboard dock. Component (1) - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 19
Component (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button Lights Description Reads your finger gesture to move the pointer or activate items on the screen. Functions like the left button of an external mouse. Functions like the right button on an external mouse. - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 20
Keys Component (1) esc key (2) fn (3) Windows logo key (4) b key (5) Action keys Description Displays system information when pressed in combination with the fn key. Displays system information when pressed in combination with the esc key. Returns you to the Start screen from an open app - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 21
Right side Component (1) Digital Media Slot (2) USB 2.0 port (3) Power connector Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Ultra - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 22
NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audioin (microphone). NOTE: Stand-alone microphones and headphones with separate microphone jacks are not - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 23
Releasing the tablet from the keyboard dock To release the tablet from the keyboard dock, follow these steps: 1. Slide the release latch on the keyboard dock to the left (1). 2. Lift and remove the tablet (2). Keyboard dock 13 - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 24
is located on the bottom edge of the tablet. You may need the information when travelling internationally or when you contact support: ● Serial number: ● Product number ● Warranty period ● Regulatory and wireless certification information Using Windows, briefly press the fn+esc key combination to - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 25
Changing your tablet's settings You can change view and screen brightness. Changing your tablet's view Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from portrait to landscape view. 1. To change the view of your tablet from landscape view to portrait - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 26
Using TouchPad gestures NOTE: TouchPad gestures are not supported in all apps. Tapping To make an on-screen selection, use the Tap function on the TouchPad. ● Point to an item on the screen, and - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 27
Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. Using TouchPad - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 28
Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 29
Right-edge swipe The right-edge swipe accesses the charms, which let you search, share, start apps, access devices, or change settings. ● Swipe your finger gently from the right edge to display the charms. Top-edge swipe The top-edge swipe allows you to open apps available on the Start screen. - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 30
Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad to switch between recently opened apps. 20 Chapter 2 Getting to know your computer - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 31
Using touch screen gestures A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse. One-finger - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 32
Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ● Zoom in by - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 33
Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 34
Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Gently swipe your finger inward from the left edge of the display bezel to switch between recently-opened apps. ● Without lifting your finger, swipe back toward the left edge to - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 35
Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your computer. 1. Gently swipe finger from the top edge or the bottom edge of the display bezel onto the screen. 2. Tap All apps to view available apps. Using touch screen - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 36
Search, and then tap the search box. 2. Type c, tap Control Panel, tap Hardware and Sound, tap Pen and Touch, and then follow the on-screen instructions. To change or create flick assignments: 1. On the Start screen, type c, and then tap Control Panel. 2. Tap Hardware and Sound, tap Pen and Touch - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 37
Using the on-screen keyboard You may want to enter data into a data field. This may be required when you set up a wireless network configuration or a weather reporting location, or when you access user accounts on Internet sites. The computer has an on-screen keyboard that is displayed when you need - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 38
screen for pen or touch input, and then follow the on-screen instructions. NOTE: For regulatory and safety information, refer to the Regulatory, Safety, and Environmental Notices on the HP computer. To access this guide, tap the HP Support Assistant app on the Start screen, tap My computer, and then - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 39
Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device Manager. A list displays all the devices - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 40
. For more information about wireless technology, see the information and website links provided in HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. Using the wireless controls You can control the wireless devices in your computer using - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 41
wireless networks, and diagnose and repair network problems. To use operating system controls: Mode Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 42
the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless router. Check - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 43
more information, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app Connecting to a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 44
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 45
. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). NOTE: Stand-alone microphones and headphones with separate microphone jacks are not - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 46
Component (1) (2) (3) (4) Ambient light sensor (5) (6) Description Internal microphones (2) Webcam (front) Record sound. Records video, captures still photographs, allows you to video conference and chat online using streaming video. Swipe from the right edge of the TouchPad or touch screen - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 47
Component (7) Description b key (8) HDMI port Enables or disables Beats Audio when pressed in combination with the fn key. Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default. You can also view and - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 48
Using the webcams The computer has two integrated webcams, which are powerful social networking tools that allow you to communicate up close with friends and colleagues, next door or on the other side of the world. With the webcams, you can stream video with your instant messaging software, capture - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 49
Using audio On your HP computer, you can download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones. Using audio 39 - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 50
wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings. To open Beats Audio Control Panel - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 51
Mode Steps 1. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box. 2. Type c, tap Control Panel, tap Hardware and Sound, and then tap Sound. 3. When the Sound window opens, tap the Sounds tab. Under Program Events, tap any sound - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 52
TV. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions if you have questions. Connecting an HDMI device NOTE: To connect an HDMI device to your keyboard dock, you need an HDMI cable, sold - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 53
Appearance and Personalization. Under Display, select Adjust screen resolution for best results. Configuring HDMI audio settings HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 54
USB mouse (purchased separately) can be connected to one of the USB ports on the keyboard dock. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the keyboard. Action keys do not display or function on - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 55
Printers, select Mouse. Turning the TouchPad off or on To turn the TouchPad off or on, double-tap the TouchPad on/off button. The TouchPad supports a variety of gestures that let your fingers scroll, swipe, pinch, and rotate to manipulate items on the screen. Using the TouchPad 45 - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 56
and System Diagnostics on page 69 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 57
-screen keyboard of the tablet. For additional information on Windows 8 shortcut keys go to HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. Shortcut Key key Description Opens the Start screen. + c Opens the charms. + d Opens - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 58
Shortcut Key key + tab + o Description Switches between open apps. NOTE: Continue to press this key combination until the app you want opens. Turns the autorotate lock feature off or on. alt + f4 Closes an active app. NOTE: Action keys do not display or function on the on-screen keyboard - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 59
power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation. 49 - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 60
or on external power. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 50. ● Hibernation-The Hibernation state is automatically initiated if the battery reaches a critical - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 61
Enabling and exiting user-initiated Hibernation You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options: 1. From the Start screen, type power, select Settings, and then select Power Options from the list of applications. 2. In the left pane, click - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 62
create a user account password or change your current user account password, click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. 52 Chapter 6 Managing power - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 63
Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, on the Windows desktop, - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 64
the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, select HP Support Assistant app from the Start screen, and then select Battery and performance. If Battery Check indicates that your battery should - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 65
To access battery information, select HP Support Assistant from the Start screen, and then select Battery and performance. Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 66
Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation, follow these steps: 1. Connect the AC adapter to the computer and to external power. 2. Exit Hibernation by pressing the power button. 56 Chapter 6 Managing power - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 67
Running on external AC power For information on connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does not use battery power when the computer is connected to AC external power with an approved - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 68
Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 69
, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, not have their own AC adapters. More than one USB device may not be supported simultaneously when the computer is running on AC or battery power. Type USB - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 70
right of the taskbar. A message, Safely Remove Hardware and Eject Media displays. Follow the on-screen instructions. 3. Tap or click the USB icon and follow the on-screen instructions. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 71
Windows desktop, tap or click the remove hardware icon in the notification area, at the far right of the taskbar. Then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 72
the Start screen, type disk, select Settings, and then select Free up disk space by deleting unnecessary files 2. Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 73
CAUTION: Avoid using the following cleaning products to clean your computer: Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons, which can permanently damage the surface of the computer. Cleaning the display, sides, and cover Gently wipe the display - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 74
CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. ● If you plan - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 75
9 Securing your computer and information Tablet security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third- - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 76
letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password screen, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app Setting - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 77
to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support regularly updated to correct security problems and improve software performance. For - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 78
computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update notifications provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 79
in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 80
or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 81
or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. Using System Diagnostics 71 - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 82
and recovering your system NOTE: This guide describes an overview of backing up, restoring and recovering options. For more details about the tools provided, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. 72 Chapter 11 Backing - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 83
software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more specific system restore points, access HP Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. 2. As you add - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 84
Support Assistant. To access HP Support Assistant, on the Start screen, select the HP Support Assistant app. If you need to correct a problem Applications Reinstall, and follow the on-screen instructions. ● If you want to restore the events. Even if you did not manually create a restore point, you can - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 85
Support Assistant for instructions on reinstalling traditional applications. To access HP Support Assistant, on the Start screen, select the HP Support power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 86
and reinstall Windows, select Get started, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 87
while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Changing the boot order If the computer does not restart in HP Recovery Manager, you can change - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 88
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 89
Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 90
drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before assistance with component removal or installation, contact support. 80 Chapter 13 Electrostatic Discharge - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 91
Numerics (webcam front), identifying 6 A action keys decrease screen brightness 46 Help and Support 46 identifying 10 increase screen brightness 46 next track or section 47 play, pause, -party software updates, installing 68 HP Recovery Manager 76 correcting boot problems 77 starting 77 Index 81 - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 92
HP Recovery partition 77 recovery 76 removing 77 hubs 59 I input power 78 installing critical updates 67 integrated front webcam, identifying 36 integrated rear webcam, identifying 4, 6, 35 internal microphone, identifying 36 internal microphones, identifying 6 Internet connection setup 32 Internet - HP ENVY x2 11-g011nr | User Guide - Windows 8 - Page 93
USB devices connecting 59 description 59 removing 60 USB hubs 59 using external AC power 57 using passwords 65 V video 42 W warranty period 14 webcam 38 webcam (front), identifying 36 webcam light, identifying 6, 36 Windows backup 73 File History 73 Refresh 74, 75 reinstall 74, 75 remove everything
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