HP EVA4000/6000/8000 HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U
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- HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 1
HP StorageWorks 4000/6000/8000 Enterprise Virtual Array user guide Part number: 5697-5415 Third edition: December 2005 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 2
-Packard Company products are set forth in the express limited warranty statements for such products. Nothing herein should be construed as constituting an additional warranty. 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 3
the OCP 30 Entering the WWN 30 Entering the WWN checksum 31 Entering the storage system password 31 Installing HP Command View EVA 32 Installing optional EVA software licenses 32 3 Enterprise Virtual Array operation 33 Best practices 33 4000/6000/8000 Enterprise Virtual Array user guide 3 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 4
storage system 39 Guidelines for adding disk drives 39 Creating disk groups 40 Adding a disk drive 41 Removing the drive blank 41 Installing the disk drive 41 Checking status indicators 42 Adding the disk to a disk group 43 Handling fiber optic cables 43 4 Enterprise Virtual Array hardware - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 5
the spare part 88 Replacing the failed component 90 Returning the defective part 90 Replacing the cache battery 90 Before you begin 91 Verifying component failure 91 Removing a battery 92 Installing a battery 92 Verifying proper operation 93 Replacing a controller blower 93 Before - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 6
blower 103 Installing a blower 103 Removing a power supply 104 Installing a power supply 104 Verifying proper operation 105 Returning the failed . . . . 108 Modifications 108 Cables 108 Laser device 108 Laser safety warnings 109 switch specifications 119 Controller specifications 119 Physical - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 7
Blower speed 128 0.3.en.03 UNRECOVERABLE condition-Blower failure 129 0.3.en.04 UNRECOVERABLE condition-Blower internal 129 0.3.en.05 NONCRITICAL condition-Blower missing 129 0.3.en.06 UNRECOVERABLE condition-No blowers installed EMU hardware 4000/6000/8000 Enterprise Virtual Array user guide 7 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 8
-Backplane NVRAM read failure 139 8.2.01.13 NONCRITICAL condition-Backplane WWN is blank 139 I/O Module conditions 139 8.7.en.01 CRITICAL -I/O module removed 141 Host conditions 141 C Controller fault management 143 Using HP Command View EVA 143 GUI termination event display 143 GUI event - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 9
address bus components with enclosure ID expansion cables 62 22 FC loop switch 66 23 HSV210 controller-rear view 68 24 HSV200 controller-rear view 69 25 HSV210/200 controller-front view 69 26 Controller OCP 70 27 Power supplies 77 28 Blower 78 29 Cache batteries 78 30 60-Hz and 50-Hz - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 10
certification label 116 56 Power supply element numbering 127 57 Blower element numbering 128 58 Disconnecting AC power 135 59 Transceiver element numbering 136 60 I/O module element numbering 140 61 GUI termination event display 143 62 Typical HP Command View EVA Event display 144 10 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 11
fications 122 46 Enterprise storage system AC power specifications 122 47 Assigned element type codes 124 48 Temperature sensor element numbering 130 49 Voltage and current sensor locations 138 50 Controller event text description file 145 4000/6000/8000 Enterprise Virtual Array user guide 11 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 12
12 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 13
• HP technical support Overview This section contains the following sections: • Intended audience • Related documentation Intended audience This book is intended for use by Enterprise Virtual Array customers involved in the installation, operation, and management of EVA 4000/6000/8000 storage - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 14
addresses Medium blue, underlined text (http://www.hp.com) Bold font Web site addresses • Code • Text typed at the command line • Code variables • Command-line variables Emphasis of file and text typed at the command line WARNING! Indicates that or specific instructions. NOTE: Provides additional information - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 15
click Contact HP to find locations and telephone numbers. Helpful web sites For other product information, see the following HP web sites: • http://www.hp.com • http://www.hp.com/go/storage • http://www.hp.com/support/ • http://www.docs.hp.com 4000/6000/8000 Enterprise Virtual Array user guide 15 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 16
16 About this guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 17
ranging from the 2C1D configuration to the 2C4D configuration without loops switches. The EVA4000 includes two HSV200 controllers. Multiple EVA4000s can be installed in a single rack. Refer to the HP StorageWorks 4000/6000/8000 Enterprise Virtual Array hardware configuration guide for more information - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 18
you to manage larger SAN configurations with more servers and more storage solutions • HP-supplied disk drives conform to the enclosure-initiated Enclosure Services Interface (ESI) • State-of-the-art controller software • Completely integrated configurations with a single part number, plus disk drives - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 19
the communication link to HP Command View EVA. • HP Command View EVA-management software that communicates with the controllers. Together, HP Command View EVA and the controllers control and monitor Enterprise Virtual Array storage systems. 4000/6000/8000 Enterprise Virtual Array user guide 19 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 20
the EVA. HP Command View EVA is used to perform the following administrative tasks. • Creating virtual disk families, including selection of Vraid level, cache policy, and host presentation. • Managing the presentation of Vraid drives to hosts. • Managing and monitoring storage system hardware - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 21
drives are installed in the disk enclosures, which connect to Fibre Channel (FC) loop switches. The controller pair also connects to the FC loop switches. 3 1 2 3 CXO7941A Figure 1 Storage system hardware components 1. Drive enclosures 2. FC switches 3. Controllers The hardware components - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 22
• 2-GBps FC cache mirroring ports with device port backups • Dual power supplies In addition to managing the operation of the storage system, the HSV controllers serve as the interface between the storage system hardware and the SAN. All host I/Os and all HP Command View EVA management commands are - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 23
lockable, which prevents unauthorized entry. • Flexibility-Provides easy access to hardware components for operation monitoring. • Custom expandability-Several options allow for quick and easy expansion of the racks to create a custom solution. 4000/6000/8000 Enterprise Virtual Array user guide 23 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 24
24 Enterprise Virtual Array description - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 25
same fabrics. • The HP Command View EVA management host also connects to the fabric. • The controllers connect through two loop pairs to the drive enclosures. Each loop pair consists of two independent loops, each capable of managing all the disks should one loop fail. Four FC loop switches are used - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 26
. • HP Command View EVA, which runs on the storage management server, also connects to both fabrics. • The controllers connect through one loop pair to the drive enclosures. The loop pair consists of two independent loops, each capable of managing all the disks should one loop fail. Two FC loop - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 27
EVA4000 storage system connections Figure 4 shows a typical Enterprise Virtual Array 4000 SAN topology: • The HSV200 controllers connect via two host ports (FP1 and FP2) to the Fibre Channel fabrics. The hosts that will access the storage system are connected to the same fabrics. • HP Command View - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 28
When using direct connect, the storage system controllers are connected directly to the host(s), not to SAN Fibre Channel switches. Make sure the following requirements are met when configuring your environment for direct connect: • A Windows host running HP Command View EVA must be connected to one - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 29
(WWN) into the OCP. HP Service Engineer 4. Configure HP Command View EVA. HP Service Engineer 5. Prepare the hosts. Customer 6. Configure the system through HP Command View HP Service Engineer EVA. 7. Make virtual disks available to their hosts. Refer to HP Service Engineer the storage system - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 30
procedure should be performed by an HP authorized service representative. • Storage system password-Optional. A password provides security allowing only specific instances of HP Command View EVA to access the storage system. The OCP on either controller can be used to input the WWN and password data - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 31
the storage system password The eight-character storage system password feature enables you to restrict management access to the storage system. Complete the following procedure to set the password: 1. Select a unique, eight-character password. 4000/6000/8000 Enterprise Virtual Array user guide 31 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 32
of HP Command View EVA is running. Verify the latest version at the HP web site: http://h18006.www1.hp.com/storage/software.html. To install a new version, locate the management server update CD-ROM and the associated documentation that was shipped with your storage system. Follow the instructions - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 33
to the HP StorageWorks Enterprise Virtual Array configuration best practices white paper. See Best practices. Failback preference setting for HSV controllers Table 3 describes the failback preference mode for each of the operating systems supported with HSV controllers and Command View EVA. Table - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 34
except if a host moves the LUN using SCSI commands. The units are brought online to Controller B. If cache data for a LUN exists on a particular controller, the unit will be brought online there. Otherwise, the units are brought online to Controller B. All LUNs are brought online to the surviving - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 35
the failover/failback setting for a virtual disk is changed. NOTE: If the new setting causes the presentation of the virtual disk to move to a new controller, any snapshots or snapclones associated with the virtual disk will also be moved. 4000/6000/8000 Enterprise Virtual Array user guide 35 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 36
HP Command View EVA. The shutdown process performs the following functions in the indicated order: 1. Flushes cache 2. Removes power from the controllers 3. Disables cache battery power 4. Removes power from the drive enclosures 5. Disconnects the system from HP Command View EVA NOTE: The storage - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 37
performed from the SAN Management Appliance (SMA) or management server where the Command View EVA application is installed, or any host that can run the Storage System Scripting Utility (SSSU) to communicate with the Command View EVA application server. 4000/6000/8000 Enterprise Virtual Array user - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 38
version 4 is required for HP Command View EVA 4.0 and later. For more information on using SSSU, refer to the HP StorageWorks Storage System Scripting Utility reference, which can be downloaded from the following web site: http://h18006.www1.hp.com/products/storage/software/cmdvieweva/index.html - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 39
storage system: • Install high performance two disks until all the other enclosures have at least one. • Disk drives should be installed installing the next disk (see Figure 6). This procedure must be followed to avoid unexpected EVA system behavior. 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 40
typically be used to create new disk groups. Although you cannot select which disks will be part of a disk group, you can control this by building the disk groups sequentially. Add the disk drives required for the first separating them into separate disk groups. 40 Enterprise Virtual Array operation - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 41
the enclosure. 2 1 CXO7359B ˚ Figure 8 Removing the drive blank 1. Upper mounting tab 2. Lower mounting tab Installing the disk drive 1. Push in the ejector button on the disk drive and pull the release lever down to the full open position. 4000/6000/8000 Enterprise Virtual Array user guide 41 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 42
the following using Command View EVA. • Navigate to the disk drive and check the operational state. It should be . • Ensure the disk drive is using the correct firmware. Check the Firmware Version against the supported disk firmware in the HP StorageWorks Enterprise Virtual Array release notes. The - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 43
After replacing the disk, it should be added to a disk group. 1. In the Navigation pane, select Storage system > Hardware > Rack installing an I/O module, a transceiver or a cable. Install the dust covers when disconnecting a transceiver or cable. 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 44
equipment specifically designed for fiber optic connectors is: Alcoa Fujikura Ltd. 1-888-385-4587 (North America) 011-1-770-956-7200 (International) 44 Enterprise Virtual Array operation - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 45
drive enclosure I/O modules • Copper Fibre Channel cables • Fibre Channel disk drives and drive blanks • Power supplies • Blowers • Cache batteries • EMU Enclosure layout The disk drives mount the front and rear views of the FC drive enclosure. 4000/6000/8000 Enterprise Virtual Array user guide 45 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 46
12. They route data to and from the disk drives using Loop A and Loop B, the dual-loop configuration. For redundancy, only dual-controller, dual-loop operation is supported. Each controller is connected to both I/O modules in the drive enclosure. 46 Enterprise Virtual Array hardware components - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 47
installed at the left end of the enclosure. See Figure 11. Each I/O module has two ports that can both transmit and receive data for bidirectional operation. Activating a port requires connecting a FC cable for a non-operational I/O module. 4000/6000/8000 Enterprise Virtual Array user guide 47 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 48
response to a locate command. You can flash each of the lights independently during a locate action. Off Off Off • No I/O module power. • I/O module is nonoperational. • Check power supplies. If power supplies are operational, replace I/O module. 48 Enterprise Virtual Array hardware components - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 49
signal integrity. • Both online high-performance disk drives and FATA disk drives in a variety of capacities and spindle speeds. • Better vibration damping for improved performance. Up to 14 disk drives can be installed in a drive enclosure. 4000/6000/8000 Enterprise Virtual Array user guide 49 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 50
controller, this indicator may flash when the controller detects an error condition. The amber status indicator flashes in synchronization with the other two status indicators in response to the EMU locate command drive status indicator states. 50 Enterprise Virtual Array hardware components - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 51
proper airflow within the disk enclosure. Power supplies and blowers This section describes the function and operation of the disk enclosure power supplies and blowers. Figure 17 illustrates the major power supply and cooling components. 4000/6000/8000 Enterprise Virtual Array user guide 51 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 52
single power supply can support an enclosure with a control the speed of the blower. The higher the power supply temperature, the faster the speed of the blower. If the power supply temperature exceeds a preset value, the power supply automatically shuts down. 52 Enterprise Virtual Array hardware - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 53
such as failed power supplies, failed blowers, elevated temperatures, and external air sense faults and communicates these conditions to the storage system controllers. The EMU for Fibre Channel-Arbitrated Loop (FC-AL) drive enclosures is fully compliant with SCSI-3 Enclosure Services (SES), and - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 54
display-A two-character, view display groups and control the audible alarm. The indicator is on when the audible alarm is muted or disabled. 5. RS232 - for use by HP-authorized service controllers. • Reporting the WWN and the logical address of all disk drives. 54 Enterprise Virtual Array hardware - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 55
information. HP Command View EVA can display the addresses from the EMU-supplied status information. EMU monitoring functions The internal EMU circuitry monitors the enclosure and component functions listed in Table 12. Table 12 EMU monitoring functions Component Blowers • Installation • Removal - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 56
. Check the alphanumeric display error code for information about the problem. The EMU is operational. This display may be present when The push buttons control the data displayed or entered. Alphanumeric display description The top-level, two-character alphanumeric display Array hardware components - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 57
Alarm Fr Firmware Revision Er two, two-digit displays that define the reporting group number in the range 0000 through 4095. This display group provides control an address, state, or view a condition report. EMU controls the alarm pattern. 4000/6000/8000 Enterprise Virtual Array user guide 57 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 58
INFORMATION Legend Alarm On Alarm Off Controlling the audible alarm You can control the alarm with the push buttons EMU alphanumeric display from displaying Er. Nor does it prevent HP Command View EVA from displaying the error condition report. When the alarm is enabled Array hardware components - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 59
error at this time. For example, the error may require a replacement part. To mute the audible alarm: NOTE: Er is displayed in on the EMU alphanumeric display or errors reported by HP Command View EVA. To disable the alarm: 1. Press and release 4000/6000/8000 Enterprise Virtual Array user guide 59 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 60
. NOTE: Your storage system may use an cables that interconnect the drive enclosures and controller enclosures. Two drive enclosures connect to each enclosure ID expansion cable manually assign an enclosure number. The enclosures are numbered as shown in Figure 20. 60 Enterprise Virtual Array hardware - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 61
20 Enclosure numbering with enclosure ID expansion cables NOTE: If an expansion rack is used, the enclosure numbering shown above may change or contain additional numbering. Refer to the HP StorageWorks Enterprise Virtual Array hardware configuration guide for more information. For more information - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 62
other displays. • The audible alarm sounds (if it is not disabled). • The error is stored in the error queue. • The error is passed to the controllers for processing and display by Command View EVA. 62 Enterprise Virtual Array hardware components - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 63
to implement corrective action before a component fails. Correction of the reported problem may be delayed. The error conditions are On continuously Sounds three times per alarm cycle Sounds two times per alarm cycle Sounds once per alarm code. 4000/6000/8000 Enterprise Virtual Array user guide 63 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 64
Replacing the EMU will also clear the error conditions. The order in which the EMU displays the error queue information is based on two two-digit decimal number that defines the specific element reporting the problem the error condition values. Perform the following procedure to Array hardware components - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 65
until the alphanumeric display is rL. 6. Press and release the top push button to display the last two digits of the Reporting Group Number. 7. To exit the display, press and release the bottom push button until the alphanumeric display is rG. 4000/6000/8000 Enterprise Virtual Array user guide 65 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 66
controller pair using FC cables. Each switch acts as a central point of interconnection and establishes a fault-tolerant physical loop topology. 1 42 42 3 4 3 56 Figure 22 FC switch, it performs a Power-on on for approximately two seconds. Then, HP authorized service Array hardware components - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 67
that the internal hardware self-test failed and the switch the SFP is present and attached to only a cable assembly. Attaching the SFP to a device and failed device. Problem isolation Table 20 lists several basic problems and their solutions. 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 68
HSV210 controller-rear view 1. Dual controller interconnect 3. Unit ID 5. FC device ports 7. FC host ports 9. Power supply 1 2. CAB (cabinet address bus) 4. Power ON switch 6. FC cache mirror ports 8. Power supply 0 10. Service connectors (not for customer use) 68 Enterprise Virtual Array hardware - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 69
ports 6. FC cache mirror ports 7. FC host ports 8. Power supply 0 9. Power supply 1 10. Service connectors (not for customer use) 1 3 6 6 2 44 5 7 Figure 25 HSV210/200 controller-front view 1. Battery 0 2. Battery 1 (EVA8000 only) 3. Blower 0 4. Blower 1 5. Operator Control Panel - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 70
HP Command View EVA is the tool you will typically use to display storage system status and configuration information or perform the tasks available from the OCP. However, if HP Command View EVA is not available, the OCP can be used to perform these tasks. 2 1 4 35 0109b Figure 26 Controller OCP - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 71
cache mirror ports Dual controller controller has failed the port • Off-No SFP1 detected • Green-Normal operation • Amber-Interconnect cable not connected 1On copper Fibre Channel cables, the SFP is integrated into the cable uses two LCD rows 4000/6000/8000 Enterprise Virtual Array user guide 71 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 72
the possibility of losing or corrupting data. • System Password-create a system password to ensure that only authorized personnel can manage the storage system using HP Command View EVA. To enter and navigate the storage system menu tree: 1. Press any push button while the default display is in - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 73
) Detail View Power Off HP-authorized service representative when servicing Controller version • XCS version NOTE: The terms PPC, Sprite, Glue, SDC, CBIC, and Atlantis are for development purposes and have no significance for normal operation. 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 74
the OCP only if HP Command View EVA cannot communicate with the controller. Shutting down the controller from the OCP removes power from the controller on which the procedure is performed only. To restore power, toggle the controller's power switch. 74 Enterprise Virtual Array hardware components - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 75
the loss of all storage system data. Because HP Command View EVA cannot communicate with the disk drive enclosures, the stored data cannot be accessed. CAUTION: Uninitializing the system destroys all user data. The WWN will remain in the controller unless both controllers are powered off. The - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 76
display. Clearing a password Use the following procedure to remove storage system password protection. three NOTE: Changing a system password on the controller requires changing the password on any HP Command View EVA with access to the storage system. 1. Press four times to scroll to the System - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 77
disconnected from the power supply Blowers Two blowers provide the cooling necessary to maintain the proper operating temperature within the controller enclosure. If one blower fails, the remaining blower is capable of cooling the enclosure. 4000/6000/8000 Enterprise Virtual Array user guide 77 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 78
operation Blower failure Cache battery Batteries provide backup power to maintain the contents of the controller cache when AC power is lost and the storage system has not been shutdown properly. When fully charged the batteries can sustain the cache contents for to 96 hours. Two batteries are - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 79
The controller pair • The number of 3U Fibre Channel drive enclosures per rack For more information about racks and configurations, including expansion and interconnection, refer to the HP StorageWorks Enterprise Virtual Array hardware configuration guide. 4000/6000/8000 Enterprise Virtual Array user - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 80
cable has an IEC 309, 3-wire, 30-A, 50-Hz connector. • The standard 60-Hz PDU cable has a NEMA L6-30P, 3-wire, 30-A, 60-Hz connector. If these connectors are not compatible with the site power distribution, you must replace the PDU power cord cable connector. 80 Enterprise Virtual Array hardware - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 81
eight AC receptacles and one thermal circuit breaker. The PDMs distribute the AC power from the PDUs to the enclosures. Two power sources exist for each controller pair and drive enclosure. If a PDU fails, the system will remain operational. 4000/6000/8000 Enterprise Virtual Array user guide 81 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 82
Changing the cabling to or from a PDM could cause an overload condition. HP supports only the AC power distributions defined in this user guide. 1 these PDMs to the number 1 drive enclosure power supplies and to the upper controller enclosure. • PDMs 4 through 6 connect to receptacles A through D on - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 83
power supplies and to the controller enclosures. • PDUs 2 and 4 (optional) are mounted on the right side of the cabinet. Black power cords connect these PDUs to the number 2 drive enclosure power supplies and to the controller enclosures. 4000/6000/8000 Enterprise Virtual Array user guide 83 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 84
rack requires a minimum of two people to move. If one position. This process will ensure that the casters support the rack weight and the feet do no impede mm 4. Service area width 813 mm 5. Rear service area depth 300 mm 6. Rack depth 1000 mm 7. Front service area depth Array hardware components - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 85
Carefully move the rack to the installation area and position it to provide the necessary service areas (see Figure 34). To stabilize the rack when it is in the final installation location: 1. Use a wrench to ensure the rack is stable and level. 4000/6000/8000 Enterprise Virtual Array user guide 85 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 86
86 Enterprise Virtual Array hardware components - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 87
waiting for the replacement part. • Before installing the replacement part, check the Real Time Monitoring view for any new hardware problems. If additional hardware problems have occurred, contact HP support before replacing the component. 4000/6000/8000 Enterprise Virtual Array user guide 87 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 88
must be the same as, or greater than, the number on the element being replaced. The higher the revision level, the later the revision. 1 Figure 36 Typical product label 1. Spare part number 8053A-ST • The spare part number for each disk drive is listed on the capacity label attached to each drive - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 89
Figure 37 Disk drive label Table 29 Hardware component CSR support Part description Cache battery Assembly part number 30-10013-01 Controller blower 12-10008-01 Controller power supply Disk enclosure blower 339596-001 70-40085-01 Disk enclosure power supply 30-50872-XXXX=01, 02, 03, 12, 13 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 90
you for the replacement. With a customer self repair, HP will pay all shipping and component return costs and determine the courier/carrier to be used. Replacing the cache battery This section describes the procedure for replacing the cache battery used in Enterprise Virtual Array (EVA) products. 90 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 91
copy of the product User Guide available for reference. You can download a copy of the user guide from the product support page on the HP web site. Verifying component failure Before replacing a battery, use the following methods to verify the component failure: CAUTION: If Command View EVA does not - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 92
at each end pulling it off the enclosure. 2. While moving the battery mounting latch (2, Removing a battery ) to the right, pull the battery out of the enclosure (3). Support the battery with both hands as it is removed. 2 3 Figure 39 Removing a battery 1 0180a Installing a battery • Position - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 93
User Guide available for reference. You can download a copy of the User Guide from the product support page on the HP web site. Verifying component failure Before replacing a blower, use the following methods to verify the component failure: 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 94
and 1 respectively. Remember to make this conversion when replacing a blower. This inconsistency is corrected in later versions of HP Command View EVA. 1. In the Navigation pane, select Storage system > Hardware > Rack > Controller enclosure > Controller 2. In the Content pane, select the Enclosure - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 95
Command View EVA • Navigate back to the component and check the status. It should be . • Turn off the locate function by clicking Locate > Locate Off Returning the failed component Please follow the return instructions provided with the new component. 4000/6000/8000 Enterprise Virtual Array user - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 96
of the product User Guide available for reference. You can download a copy of the User Guide from the product support page on the HP web site. Verifying component failure Before replacing a power supply, use the following methods to verify the component failure. CAUTION: If Command View EVA does not - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 97
On to display Locate Confirmed on the controller operator control panel (OCP). The blue Unit ID Installing a power supply), slide the power supply into the enclosure until it is fully seated (2). 3. Connect the AC power cord to the power supply. 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 98
product User Guide available for reference. You can download a copy of the User Guide from the product support page on the HP web site. Verifying component failure Before beginning the replacement procedure, use the following methods to verify the component failure. CAUTION: If Command View EVA does - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 99
Command View EVA: 1. In the Navigation pane, select Storage system > Hardware the failed disk part way out of the enclosure (3) and wait for the media to stop spinning. 3. When the media has stopped spinning, remove the disk drive from the enclosure. 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 100
In the Command View Navigation pane, select the storage system. The Initialized Storage System Properties window opens. 2. Click System Options 3. Select Set system operational policies 4. If the Device Addition Policy is set to Automatic, change it to Manual 5. Click Save changes Installing a disk - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 101
the following using Command View EVA. • Navigate back to the component and check the operational state. It should be . • Ensure the disk drive is using the correct firmware. Check the Firmware Version against the supported disk firmware in the HP StorageWorks Enterprise Virtual Array release notes - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 102
User Guide available for reference. You can download a copy of the User Guide from the product support page on the HP web site. Verifying component failure CAUTION: If Command View EVA does not present a status consistent with that of the power supply/blower status indicator, or if Command View - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 103
of the blower when installing it. 1. Align the blower guide post (2, Installing a blower) with the mounting hole next to the power supply connector (1). 2. Slide the blower onto the power supply (4) until the mounting tabs (3) snap into place. 4000/6000/8000 Enterprise Virtual Array user guide 103 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 104
avoid disrupting the cables on the I/O module to left of the power supply. 2. Lift up on the wine-colored mounting latch (2), then grasp the blower (3) and pull the power supply out of the enclosure. 3. Remove the blower from the defective power supply and install it on the replacement power supply - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 105
Command View EVA • Navigate back to the component and check the status. It should be . • Turn off the locate function by clicking Locate > Locate Off Returning the failed component Please follow the return instructions provided with the new component. 4000/6000/8000 Enterprise Virtual Array user - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 106
106 Customer replaceable units - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 107
devices, such as ferrite beads on cables, is required if such means of interference suppression was used in the qualification test for the device. This information will vary from device to device and needs to be obtained from the HP EMC group. 4000/6000/8000 Enterprise Virtual Array user guide 107 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 108
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 109
user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. • Allow only HP authorized service du Règlement sur le matériel brouilleur du Canada. 4000/6000/8000 Enterprise Virtual Array user guide 109 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 110
(IEC950) - Product Safety Notice for France DECLARATION D'INSTALLATION ET DE MISE EN EXPLOITATION d'un matériel de English notice Disposal of waste equipment by users in private household in the European Union This city office, your household waste disposal service, or the shop where you purchased the - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 111
au rebut, veuillez contacter les autorités locales de votre région, les services de collecte des ordures ménagères ou le magasin dans lequel vous avez acheté ce produit. German notice Entsorgung von Altgeräten aus privaten Haushalten in der EU 4000/6000/8000 Enterprise Virtual Array user guide 111 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 112
önkormányzattól, az illetékes szemételtakarító vállalattól, illetve a terméket elárusító helyen kaphat. Italian notice Smaltimento delle apparecchiature da parte di privati nel territorio dell'Unione Europea Questo simbolo presente sul prodotto o sulla sua confezione indica che il prodotto non pu - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 113
o ambiente e a saúde das pessoas. Para obter mais informações sobre locais que reciclam esse tipo de material, entre em contato com o escritório da HP em sua cidade, com o serviço de coleta de lixo ou com a loja em que o produto foi adquirido. 4000/6000/8000 Enterprise Virtual Array user guide 113 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 114
na pristojni organ, komunalno službo ali trgovino, kjer ste izdelek kupili. Spanish notice Eliminación de residuos de equipos eléctricos y electrónicos por parte de usuarios particulares en la Unión Europea Este símbolo en el producto o en su envase indica que no debe eliminarse junto con los - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 115
fications HP tests electronic products for compliance with country-specific regulatory requirements, as an individual item or as part of an assembly. The product label (see Figure 55) specifies the regulations with which the product complies. 4000/6000/8000 Enterprise Virtual Array user guide 115 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 116
without an individual product certification label are qualified as part of the next higher assembly (for example, enclosure, rack, elements. WARNING! An assembled enclosure (all elements installed) weighs more than 29.5 kg (65 lb) and requires a minimum of two individuals to move. Table 30 defines the - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 117
range ensures that the internal operating temperatures support the drive manufacturer's MTBF specifications. in short term storage, HP recommends maintaining the environmental conditions listed in cabling to or from a PDM could cause an overload condition. 4000/6000/8000 Enterprise Virtual Array user guide 117 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 118
Enterprise storage system AC input line voltages Specification AC Line Voltage AC Line Voltage-Japan AC Line Voltage-North America AC Line Voltage-Europe AC Line Frequency AC Line Voltage-Japan AC Line Voltage-North America AC Line Voltage-North America AC Line Voltage-Europe Minimal 60 Hz service - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 119
Storage Controller enclosure physical specifications Specification Height Width Depth Weight Installed 62 mm (2.45 in) 502 mm (19.56 in) 444 mm (17.49 in) 10.4 kg (23 lb) Shipping 267 mm (10.5 in) 762 mm (30 in) 762 mm (30 in) 12.7 kg (28 lb) 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 120
VDC steady state current requires a minimum 5.0-V load of 1 A. 2. Total power includes 14.0 watts for the internal blower. Table 41 defines the AC input current and wattage to the controller power supplies. Table 41 AC input current and wattage Nominal Maximum Input Voltage Amps Watts Amps - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 121
specifications WARNING! The weight of the drive enclosure with the elements installed always requires at least two individuals to move. HP recommends using a fork lift or a hand truck to move an /435 1010/458 1061/481 1112/504 1163/528 4000/6000/8000 Enterprise Virtual Array user guide 121 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 122
operating temperatures support the drive storage, HP recommends maintaining the environmental conditions storage system PDUs, PDMs, drive enclosure power supplies, and controller enclosure power supplies. Table 46 Enterprise storage system AC power specifications Nominal input voltage Specifications 60-Hz service - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 123
identifies a specific problem, the error code with a two-digit, decimal number. For example, should the problem be either the installation of an incorrectly configured drive or one that cannot operate at the loop link rate, the display is 01. 4000/6000/8000 Enterprise Virtual Array user guide 123 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 124
perform a specific set of actions. In some cases, the only available corrective action is to replace Blowers Temperature Sensors Audible Alarm 1 EMU Controller element type number • en. is the two-character disk drive element • ec is the install a Fibre Channel compatible drive or a drive blank - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 125
bypass function ends and the installing the drive did not correct the problem, install a replacement drive or a drive blank. 5. Observe the EMU to ensure the error is corrected. 6. If unable to correct the problem, contact your authorized service 4000/6000/8000 Enterprise Virtual Array user guide 125 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 126
the drive did not correct the problem, replace the drive. 6. Observe the drive status indicators to ensure the drive is operational. 7. Observe the EMU to ensure the error is corrected. 8. If unable to correct the problem, contact your authorized service representative. 0.1.en.05 CRITICAL condition - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 127
service representative. CAUTION: Removing power from an enclosure may cause the loss or corruption of data. To avoid this condition, shut down the system using HP Command View EVA. An automatic shutdown and possible data corruption may result if the power supply is removed before a replacement - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 128
and cause an element to fail. The error remains active until the problem is corrected. HP recommends replacing the blower as soon as possible. To correct this problem, record all six characters of the condition report, then contact your authorized service representative. 128 EMU-generated condition - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 129
before a replacement is available. Temperature conditions The format of a temperature condition report is 0.4.en.ec, where: • 0.4. is temperature sensor element type • en. is the two-character temperature sensor element • ec is the error code 4000/6000/8000 Enterprise Virtual Array user guide 129 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 130
Use HP Command View EVA to view the temperature correct the problem, contact your authorized service representative. problem is corrected. Complete the following procedure to correct this problem. 1. Record all six characters of the condition report. 2. Ensure that all elements are properly installed - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 131
average temperature of two of the three groups exceeds the critical level (use HP Command View EVA to view the temperature thresholds). Under these conditions the EMU starts a timer that will automatically shut down the enclosure in seven minutes unless you correct the problem. Enclosure shutdown is - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 132
4. If steps 1, 2 or 3 did not reveal a problem, use HP Command View EVA to request the HSV210 controller to shut down the drive enclosure. Completing this action will halt the drive enclosure data transfers. 5. Contact your authorized service representative and request assistance. EMU conditions The - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 133
resetting the EMU did not correct the problem, replace the EMU. 5. If unable to correct the problem, contact your HP authorized service representative. 0.7.01.03 UNRECOVERABLE Condition-Power supply shutdown This message only appears in HP Command View EVA to report a power supply has already shut - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 134
. 4. If resetting the enclosure did not correct the problem, contact your HP authorized service representative. 0.7.01.13 UNRECOVERABLE condition-EMU load failure The EMU Field Programmable Gate Array (FPGA) that controls the ESI bus failed to load information required for EMU operation. This - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 135
until the problem is corrected. Complete the following procedure to correct this problem: 1. Record all six characters of the condition report. 2. Reset the EMU. 3. Observe the EMU to ensure the error does not recur within the first minute. 4000/6000/8000 Enterprise Virtual Array user guide 135 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 136
corrected. To correct this problem, record all six characters of the condition report, then contact your HP authorized service representative. 0.F.en.02 CRITICAL condition-Transceiver data signal lost This symptom can occur when a controller has been powered off or a cable has been removed from the - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 137
cables to ensure they are properly connected. 3. Check all the transceivers on the loop to ensure they are compatible with the I/O module. 4. If the problem persists, contact your HP authorized service power supply voltage and current sensors. 4000/6000/8000 Enterprise Virtual Array user guide 137 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 138
03. Power Supply 2 +5 VDC 04. Power Supply 2 +12 VDC Use HP Command View EVA to view the voltage and current error thresholds for both +5 VDC and +12 VDC power problem is corrected. To correct this problem, record all six characters of the condition report, then contact your HP authorized service - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 139
service representative. I/O Module conditions The format of an I/O module condition report is 8.7.en.ec, where: • 8.7. is the I/O module element type number • en. is the two-character I/O module element number (see Figure 60) • ec is the error code 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 140
module problem normally requires replacing the module. The following sections define the I/O module problem by I/O module location. 8.7.en.01 CRITICAL condition-I/O module unsupported The I/O module Fibre Channel link speed is not supported by the backplane. This error prevents the controller from - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 141
report is F.F.en.ec, where: • F.F. is the host element type number • en. is the two-character host element number • ec is the error code The host controller can display host controller defined error codes on the EMU alphanumeric display 4000/6000/8000 Enterprise Virtual Array user guide 141 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 142
142 EMU-generated condition reports - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 143
on the LCD. HP Command View EVA enables you to view controller events. This appendix also discusses how to identify and correct problems. Once you create a storage system, an error condition message has priority over other controller displays. HP Command View EVA provides detailed descriptions of - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 144
Type Description Figure 62 Typical HP Command View EVA Event display The Event display action to correct the problem. • EIP Type- service representative should you require additional support. This lets the service two-character IDX (index) code. The IDX is a reference to the location in the TC array - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 145
of HP Command View EVA includes an ASCII text file that defines all the codes that the authorized service representative can view either on the GUI or on the OCP. IMPORTANT: This information is for the exclusive use of the authorized service representative. The file name identifies the controller - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 146
146 Controller fault management - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 147
Storage system rules that govern how virtual disks are created. Allocate Completely and Allocate on Demand are the two is installed. array All the physical disk drives in a storage system that are known to and under the control of a controller pair. 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 148
on each end of the cable, the cable assembly is referred to as a jumper. CAC Corrective Action Code. An HP Command View EVA graphical user interface (GUI) display component that defines the action required to correct a problem. See also read cache,write cache, and mirrored cache. cache High - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 149
support. controller enclosure A unit that holds one or more controllers, power supplies, blowers, cache batteries, transceivers, and connectors. controller event A significant occurrence involving any storage system hardware or software component reported by the controller to HP Command View EVA - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 150
permits a user to view detailed information about a controller fault. device channel A channel used to connect storage devices to a host I/O bus adapter or intelligent controller. device ports Controller pair device ports connected to the storage system's physical disk drive array through the - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 151
by the enclosure services process. 2. In the Open SAN Manager, a controllable object, such as the Enterprise storage system. Command View EVA GUI The graphical user interface (GUI) through which a user can control and monitor a storage system. HP Command View EVA can be installed on more than - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 152
Processor. An EMU that implements an enclosure's services process. event Any significant change in the state of the Enterprise storage system hardware or software component reported by the controller to HP Command View EVA. See also controller event, drive enclosure event, management agent event - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 153
Field Replaceable Unit. A hardware element that can be replaced in the field. This type of replacement can require special training, tools, or techniques. Therefore, FRU procedures are usually performed only by an Authorized Service Representative. 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 154
the status of a storage system and allows its user to control the storage system. HBA Host Bus Adapter. See also FCA. host A computer that runs user applications and uses (or can potentially use) one or more virtual disks created and presented by the controller pair. Host Bus Adapter See - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 155
WWN-encoded sequence that is obtained from the license key fulfillment Web site. See indicator. A connection between ports on Fibre Channel devices. The link is a full duplex connection to a fabric or a simplex connection between loop devices. 4000/6000/8000 Enterprise Virtual Array user guide 155 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 156
a user assigns to a virtual disk for a particular host will be the LUN at which that host will see the virtual disk. The HP Command View EVA software that controls and monitors the Enterprise storage system. The software can exist on more than one management server in a fabric. Each installation is - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 157
lower-performance drive. operator control panel See OCP. OpenView Storage Management Server A centralized, appliance-based monitoring and management interface that supports multiple applications, operating systems, hardware platforms, storage systems, tape libraries and SAN-related interconnect - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 158
is hardware with embedded software, as opposed to a virtual disk, which is constructed by the controllers. Only the controllers can communicate directly with the physical disks. The physical disks, in aggregate, are called the array and constitute the storage pool from which the controllers create - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 159
transmission. SES SCSI-3 Enclosures Services. Those services that establish the mechanical environment, electrical environment, and external indicators and controls for the proper operation and maintenance of devices within an enclosure. 4000/6000/8000 Enterprise Virtual Array user guide 159 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 160
disk family. Storage System Name. An HP Command View EVA-assigned, unique 20-character name that identifies a specific storage system. See carrier. The aggregated blocks of available storage in the total physical disk array. The controllers, storage devices, enclosures, cables, and power supplies - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 161
cached dirty data. Uninterruptible Power Supply. A battery-operated power supply guaranteed to provide power storage administrator, provide a specific combination of capacity, availability, performance, and accessibility. A controller pair WWN. 4000/6000/8000 Enterprise Virtual Array user guide 161 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 162
request to the controller, and the controller places the data in the controller cache module. As soon as possible, the controller transfers the data to the physical disk drives. World Wide Name. A unique Fibre Channel identifier consisting of a 16-character hexadecimal number. A WWN is required for - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 163
compliance statement, 108 cabling controller, 79 CAC, 143, 145 cache battery assembly indicator, 70 CAUTIONs initializing the system, 75 CDRH, compliance regulations, 109 Center for Devices and Radiological Health See CDRH certification product labels, 115 changing passwords, 75 checksum, 31 Class - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 164
controller cabling, 79 connectors, 79 defined, 21, 22 initial setup, 30 status indicators, 70 controllers physical dimensions, 119 power requirements, 120 controls, 53 conventions text symbols, 14 cooling enclosures, 53 blowers , 118, 120 detail view, 144 detail view menu, 145 diagnostic information - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 165
HP Subscriber's choice web site, 15 HSV Controllers defined, 21, 22 initial setup, 30 HSV210 controller OCP shutting down the controller, 74 shutdown, 74 humidity, 122 I I/O modules bidirectional, 47 CRITICAL conditions, 140 monitored functions, 55 4000/6000/8000 Enterprise Virtual Array user guide - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 166
display, 144 indicators battery status, 70 EMU Command View EVA, 25 missing AC input, 127 power supplies, 127, 127 Modular Array family, 17 monitored functions blowers NVRAM read failure, 139 not installed power supplies, 127 NVRAM read help system, 20 OpenView Storage Management Server, 20, 32 P - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 167
127 NONCRITICAL conditions, 127 not installed, 127 overload, 52 protection, configurations, 79 regulatory compliance notices cables, 108 Class A, 108 Class B, 108 52 short-term storage specifications, 122 shutdown controllers, 74 shutdown failure 4000/6000/8000 Enterprise Virtual Array user guide 167 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 168
no blowers installed, 129 audible alarm, 58 backplane NVRAM, 133 blowers failure, 129 EMU load failure, 134 communications interrupted, 132 hardware failure, 135 high temperature, 131 power supplies missing, 127 shutdown, 133 missing, 127 shutdown failure, 135 shutdown, 133 user interface, 19 - HP EVA4000/6000/8000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array U - Page 169
XCS version, 73 4000/6000/8000 Enterprise Virtual Array user guide 169
HP StorageWorks
4000/6000/8000 Enterprise Virtual Array
user guide
Part number: 5697–5415
Third edition: December 2005