HP EVA4000 HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar
HP EVA4000 Manual
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- HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 1
Virtual Arrays, storage area networks, and HP P6000 Command View. This guide does not provide information about upgrading or changing the Enterprise Virtual Array hardware. The information in this guide is subject to change. Check for the latest version before starting an upgrade. HP Part Number - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP the warranty information website: http://www.hp.com/go/storagewarranty Acknowledgements Microsoft® and - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 3
...7 Required kits...7 2 Pre-upgrade tasks 9 Checking current controller software version 9 Checking current software versions 9 Checking the HP P6000 Command View version 10 Checking the storage system hardware 11 Checking the battery ...12 Checking and upgrading your SAN infrastructure - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 4
access in HP P6000 Command View 55 Step 8. Resuming storage system operation 56 Task checklist...57 4 Troubleshooting 58 Downloading the controller software file 58 Bad image header (Status code 65 58 Invalid firmware image file (Status code 21006 59 EMU communication events following an XCS - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 5
Websites...66 Typographic conventions...67 Rack stability...68 Customer self repair...68 Index...69 Contents 5 - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 6
(HSV210-B) and you do not already have the 30-10022-01 loop switches installed, you must also upgrade the loop switches to 30-10022-01. See the HP 4x00/6x00/8x00 Enterprise Virtual Array User Guide for more information. Upgrade overview Depending on the upgrade path for your configuration, an - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 7
Yes Virtual Array. Under the appropriate section, click the document title. HP P6000 Command View documentation HP P6000 Command View User http://www.hp.com/support/manuals Guide Under storage, click Storage Software; under Storage Device HP P6000 Command View Installation Guide Yes - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 8
download instructions. You will need them if you need to download the software again. IMPORTANT: HP P6000 Command View 9.2 or later is required with XCS 6.250. For the latest HP P6000 Command View and XCS compatibility, see Table 2.0, HP P6000 Command View interoperability support, in the HP P6000 - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 9
several tasks to minimize the time required to complete the upgrade. The tasks you perform depend on your system configuration and HP P6000 Command View implementation. These tasks focus on upgrading components to ensure they meet the supported configuration for XCS 6.250. Table 5 (page 37) provides - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 10
Checking the HP P6000 Command View version NOTE: If upgrading from HP P6000 Command View version 6 to version 7 or later, licenses must be migrated. See the HP P6000 Command View installation guide for more information. 1. Open HP P6000 Command View on the management server. The EVA Storage Network - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 11
earlier than the minimum supported version, it must be upgraded. Figure 2 HP P6000 Command View online help TIP: The version number is also shown at the bottom of the login screen. Checking the storage system hardware Estimated time to complete: 15-20 minutes When to perform: 1-2 weeks prior to the - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 12
components listed under this folder, determine why they are listed there and fix the problems. 4. Replace any hardware components that have failed. NOTE: To replace any components, see the HP 4x00/6x00/8x00 Enterprise Virtual Array User Guide for replacement instructions. See Table 1 (page 7) for - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 13
. Then, to view specific support details, select the connectivity stream document for the switch model/series you are using. • Download the required HBA drivers, firmware and MPIO drivers NOTE: Additionally, see the "EVA storage system rules chapter" in the HP SAN Design Reference Guide for general - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 14
running HP P6000 Command View. 1. Download SAN Visibility from the following website: http://h18006.www1.hp.com/products/storageworks/san/index.html Click SAN Visibility under Networking Solutions. 2. Double-click the downloaded file to launch the installation. 3. Follow the on-screen instructions - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 15
connected switches. (If this check box is selected, SAN Visibility discovers and performs data collection for all connected switches.) c. Enter the add this switch. e. Click Discover Switch to confirm the availability and accessibility of the switch. f. Click Add to add the switch to the reporting - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 16
IP address in the Start at IP Address field. b. Enter the limiting IP address in the Stop at IP Address field. • Enter the access information, as required, to initiate host discovery. • Click Discover Hosts to discover the physical hosts and the associated virtual machines. 16 Pre-upgrade tasks - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 17
completed report. This information is required. It is not necessary to have an e-mail address connected to the EVA controller. You should enter the the reports, but is optional. d. To send your raw data to HP automatically when creating a report, select Automatically e-mail the collected raw data - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 18
HP Once you have configured SAN Visibility for data collection, you can obtain a report. There are two methods for obtaining a report: • Automatically-Automatically e-mails the data to HP access from your environment. • Manually-Requires that you send your data manually to HP (the file will be in .hp - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 19
in the message body of the default mail client launched. 8. Manually attach the raw report created with subject line: "HP Essentials SAN Visibility Report Request". Send the report to the e-mail address: [email protected]. An automated email response is returned confirming receipt of the - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 20
file to extract the processed report. The report is stored at: \ExtractedProcessReports\\ 3. Click on the .hppr file to open the report in your (page 20)). This report will identify the firmware and/or driver version that is currently running on your switches and HBAs. 20 - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 21
(page 21)). Figure 6 Sample SAN recommendations If the firmware or driver version recommended is later than what is currently running, ensure that you upgrade the appropriate switch or HBA. NOTE: After completing required upgrades, HP recommends that you create a new SAN Visibility report to verify - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 22
by HP P6000 Command View, which may cause loss of management connectivity to the EVA. An HP P6000 Command View discover operation may be required to re-establish communication with the EVA. XCS 6.250 upgrade considerations Before upgrading to XCS 6.250, consider the following: • When performing an - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 23
Data Collector to gather statistics to help identify periods of low storage system activity. For more information about HP P6000 Performance Data Collector, see the chapter "Monitoring array performance" in the HP P6000 Command View User Guide. See Table 1 (page 7) for the link to this document - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 24
the upgrade. NOTE: You can also use the HP TimeLine Visualizer (TLViz) tool to generate graphical representations of performance data. See "HP P6000 Performance Data Collector TLViz formatter" in the HP P6000 Command View User Guide for more information. Identifying virtual disk activity If you - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 25
use to determine the virtual HP P6000 Performance Data Collector virtual disk statistics Counter Read Hit Req/s Read Hit MB/s Read Hit Latency (ms) Read Miss Req/s Read Miss MB/s Read Miss Latency (ms) Write Req/s Description The number of read requests per second completed from the array cache - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 26
: • Depending on your operating system, changing timeout values may require a reboot of your system. • To minimize disruption of normal operations, schedule reboots one node at a time. HP-UX CAUTION: Because HP-UX supports boot across Fibre Channel SAN, any change to default SCSI timeouts on the - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 27
requires the in standby mode. The value round_robin is not supported. Sets the path health feature to check each HP StorageWorks Disk Arrays reference guide for additional configuration details. The document is located on the Single Point of Connectivity Knowledge website: http://www.hp.com/storage - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 28
MPIO is installed and both paths are active and have access to the array. • Array boot devices are supported with online controller software upgrades, but the page-file disk must not be on the array being upgraded during an online upgrade. See your Windows documentation for instructions on changing - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 29
that occurs at the end of the controller spftware update Tru64 Tru64 has a 60 second timer for media command timeouts. In most cases, up to 5 retries performing an online controller software upgrade. Online controller software upgrades are supported in Trucluster 4-node environments where the array - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 30
user activity. Managing external devices If the array is being used as external storage (virtualized behind an HP P9000 XP array), perform the following resets before doing the upgrade (you will reset them after the upgrade is complete): NOTE: Vraid0 LUNs on the HP P9000 XP are not supported during - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 31
Follow the on-screen instructions to complete the installation. Verifying the installation To verify that the software was installed successfully: 1. Ensure that: • The software icons for HP P6000 Command View , HP P6000 Performance Data Collector , and/or HP Storage System Scripting Utility appear - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 32
the HP P6000 Command View Installation Guide for more information. After you upgrade HP P6000 Command View, refresh the browser: If a refresh does not resolve the issue, clearing the browser cache may resolve it. Upgrading browsers and JREs Estimated time to complete: 10-20 minutes When to perform - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 33
minutes When to perform: 48 hours before beginning the upgrade The storage system configuration should be stable for 48 hours before the upgrade. Check the status of the array to ensure it is stable, and continue monitoring status until the upgrade begins. 1. Open HP P6000 Command View and click the - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 34
to the upgrade When upgrading an EVA in an HP P6000 Continuous Access environment, the following requirements must be met: • Perform the controller software upgrade using the local management server (the server running HP P6000 Command View that is local to the array being upgraded). • Before you - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 35
firmware in an HP P6000 Continuous Access environment, the following requirements must be met: • Perform the disk drive firmware upgrade using the local management server (the server running HP P6000 Command View that is local to the EVA being upgraded). • Do not perform HP P6000 Continuous Access - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 36
stored in a location other than on the storage system. HP Storage System Scripting Utility (called the utility) is used to collect configuration information. You can perform this procedure from the management server where HP P6000 Command View is installed, or from any host running the utility to - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 37
(page 30) Time required: Varies depending on number of applications When to perform: Any time prior to the upgrade "Back up all storage system data" (page 31) Time required: Varies When to perform: As close as possible to the upgrade "Upgrading HP P6000 Command View" (page 31) Time required: 15-20 - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 38
(continued) Task Task complete "Preparing an HP P6000 Continuous Access environment for upgrading" (page 34) Time required: Varies depending on replication configuration When to perform: As close as possible to the upgrade "Saving storage system configuration information" (page 36) Time - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 39
, see the HP P6000 Enterprise Virtual Array Compatibility Reference. NOTE: If you experience any problems when performing the XCS upgrade procedure, see "Troubleshooting" (page 58) for assistance. If you are still unable to resolve the problem, contact your HP-authorized service representative. Step - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 40
Open HP P6000 Command View and click the icon of the storage system hardware problem. Figure 9 Hardware Folder Properties window b. Select the array and click Refresh to update the cache. c. If a problem is your HP-authorized service representative for assistance. 40 Upgrading the Enterprise Virtual - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 41
components listed under this folder, determine why they are listed there and fix the problems. 3. Replace any hardware components that have failed. NOTE: If you need to replace a component, see the replacement instructions for that component or the user guide for your array model. See Table 1 (page - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 42
HP P6000 Command View (requires version 9.3 or later). This will be used by HP Insight Remote Support to indicate the array is in service mode. 1. Open HP P6000 Command View and select the array for which you want to enable UISM. 2. Select System options. 3. Select Configure User-Initiated Service - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 43
to the default display (WWID). Disabling password access in HP P6000 Command View Estimated time to complete: 10 minutes NOTE: You will need to know the World Wide Name (WWN) of the storage system to disable password access. 1. Open HP P6000 Command View in your browser. 2. Click Server Options in - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 44
XCS 5.1x0, all source and destination DR groups must be in synchronous mode before upgrading. Check each DR group to verify this setting before proceeding. 1. Open HP P6000 Command View in your browser. 2. In the navigation pane, select the storage - storage system 5. Choose Code Load Storage System - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 45
the storage system and SAN checks outlined in the HP Enterprise Virtual Array Updating Product Software Guide for my storage system version." and click Next Step." The Code Load Storage System-Page 2 window opens. Figure 14 Code Load Storage System - Page 2 8. Click Next step to perform automated - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 46
. The Code Load Storage System-Page 4 window opens. 10. Click Browse, navigate to the controller software image (created from the downloaded .ISO image) (see Required kits), and select the appropriate file: Table 6 Controller software For this array: EVA8000/8100 EVA4000/4100 EVA 6000/6100 Select - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 47
resynchronize and begin running the new controller software version. Once resynchronization is complete, the controllers are ready for host commands. Other code in the storage system, such as I/O module firmware, is updated, which can take up to 10 minutes to complete. During this interval, the - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 48
) and click Code Load System to continue. In the Initialized Storage System Properties window, verify the version of the storage system software in the Version box. It should be 6250. IMPORTANT: During a typical update, the command view interface may become responsive before all EMU updates are done - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 49
from HP P6000 Command View. Either wait at least 15 minutes for the array to reappear, or reboot the server if necessary. Step 6. Upgrading disk drive firmware Estimated time to complete: Varies depending on the number of disk drives that require upgrading and the I/O load on the storage system - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 50
the disk firmware upgrade. For more information, see the capacity management details in the best practices configuration white paper (for your array model), located at: http://h18006.www1.hp.com/storage/arraywhitepapers.html 2. Reduce array maintenance overhead by setting the disk replacement delay - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 51
where HP Command View EVA resides (HP recommends that you use the default directory noted in Step 3a.) Continue with step 4. 4. Open and log in to HP P6000 Command View. 5. In the navigation pane, select the array for which you want to update hard disk drive firmware. The Initialized Storage Systems - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 52
a. If you are running HP Command View EVA 9.x or later, click Browse and navigate to the zip file or manually enter the path to the zip file (from Step 3.a). b. If you are running HP Command View EVA 8.x or earlier, enter Code Load On Line - Page 2 window. 52 Upgrading the Enterprise Virtual Array - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 53
Depending on the I/O load on the storage system, it can take 30 seconds to 3.5 minutes per drive to upgrade the firmware. The status is updated at 45-second if 10 of 27 drives have completed the upgrade when you selected the array, only those 10 drives have been upgraded. If you start another disk - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 54
instructions from the following website: http://www.hp.com/support/evadiskfirmware IMPORTANT: Upgrading disk drive firmware on a single disk can be performed online or offline, unless the disk is a member of a disk group that contains Vraid0 virtual disks. If so, when using HP Command View EVA - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 55
is only required if you use password protection on the storage system. • When you add a system password to the controller, you must also enable password access in HP P6000 Command View. The two work in conjunction with one another. Long passwords (up to 16 characters) are supported. The password - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 56
operation. 1. Using HP P6000 Command View, check the overall status of the storage system to ensure there are no problems. For instructions on checking the status, see "Step 1. Checking the health of the Enterprise Virtual Array" (page 39). 2. If you did on offline upgrade, perform the following - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 57
by host. Must be performed for each host accessing the storage system "Step 5. Upgrading the controller software" (page 44) Time required: 25-30 minutes Things you will need: "Step 6. Upgrading disk drive firmware" (page 49) Time required: Varies depending on the number of disk drives that must - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 58
Troubleshooting This chapter provides information to help you solve problems you may encounter with different parts of your storage system after completing your upgrade. To determine if there are problems with HP P6000 Command View downloaded file. NOTE: The XCS firmware image file name has an - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 59
Workaround 3 - Perform the following procedure: If the problem was observed before the upgrade from XCS 6.200, verify that a hardware issue is not causing the problem by confirming that the EMUs, enclosure address bus cables, terminators, and junction boxes are all properly installed and seated. If - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 60
within 10 minutes, check the following: • Determine if the problem is with HP P6000 Command View by answering the questions at the start of this chapter. • Check any Insight Remote Support messages. • Check the storage system event logs: 1. Run HP P6000 Command View in your browser. 2. Select the - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 61
isolate problems that can occur when using HP P6000 Command View with a management server: 1. To ensure that the version of HP P6000 Command View you are using is compatible with the XCS version, see the "HP P6000 Command View interoperability support" table in the HP P6000 Enterprise Virtual Array - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 62
on the browser. Found) error because it cannot access the page. 404 Error: A .frm (HTML) file may be missing in the HP P6000 Reinstall HP P6000 Command View. Command View directory structure. This can occur if the files were changed or if HP P6000 Command View was not installed correctly. 62 - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 63
-end problems are preventing access to the quorum drives. Once communication is restored, you can re-enter the WWID and the checksum. Unknown storage system Symptom HP P6000 Command View reports an unknown storage system for a storage system that should be displayed. Solving HP P6000 Command View - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 64
of HP P6000 Command View and must have at least one member (user account). Members have view and manage capabilities. • HP Storage Users-Members have view capability only. This group is required only when a group with extremely limited use of HP P6000 Command View is needed. 64 Troubleshooting - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 65
the drive properties in HP P6000 Command View for problems. Resolve the problem and restart the disk drive firmware upgrade. Not a supported version Restart HP P6000 Command View and retry the disk drive firmware upgrade. The disk cannot be code loaded because disk is part of a Remove disks that - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 66
guide, see the Manuals page on the Business Support Center website: http://www.hp.com/support/manuals In the Storage section, click Disk Storage Systems or Storage Software, and then select your product. Websites For additional information, see the following HP websites: • HP: http://www.hp.com • HP - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 67
hp.com • HP Single Point of Connectivity Knowledge (SPOCK): http://www.hp.com/storage/spock Typographic conventions Table 11 Document conventions Convention Blue text: Table 11 (page 67) Blue, underlined text: http://www.hp Commands, their arguments, and argument values • Code variables • Command - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 68
CSR) programs allow you to repair your product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR. For more - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 69
, 32 invalid firmware image file, 59 J Java Runtime Environment (JRE) recommended versions, 32 K kits required, 7 software, 7 L log event, 33 M Management Agent Options page, 43 Management Appliance errors, troubleshooting, 62 web server normal interaction with HP P6000 Command View, 62 O OCP - HP EVA4000 | HP EVA4000/6000/8000 and EVA4100/6100/8100 Updating Product Softwar - Page 70
Choice, HP, 66 symbols in text, 67 T technical support HP, 66 service locator website, 66 text symbols, 67 time estimate adding passwords, 54 checking EVA health, 11, 33, 39 clearing passwords, 42 disabling password access, 43 enabling password access, 55 troubleshooting HP P6000 Command View errors
HP EVA4000/6000/8000 and
EVA4100/6100/8100 Updating Product
Software Guide
(XCS 6.250)
Abstract
This guide describes how to upgrade controller software, disk drive firmware, and related EVA management software on HP
4000/6000/8000 and 4100/6100/8100 Enterprise Virtual Array models only. P6000, used throughout this document, is
the new branding for the Enterprise Virtual Array product family. General references to HP P6000 Command View may also
refer to earlier versions of HP Command View EVA.
This guide is intended for field personnel and customers who are experienced with Enterprise Virtual Arrays, storage area
networks, and HP P6000 Command View. This guide does not provide information about upgrading or changing the Enterprise
Virtual Array hardware.
The information in this guide is subject to change. Check for the latest version before starting an upgrade.
HP Part Number: 5697-1716
Published: February 2012
Edition: 2