HP EVA4000 HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr
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- HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 1
HP StorageWorks 4000/6000/8000 Enterprise Virtual Array updating product software guide XCS 5.031 Part number: 5697-5541 Second edition: December 2005 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP , Inc. Linux® is a registered trademark of Linus Torvalds. updating product software guide XCS 5.031 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 3
8 HP technical support 8 HP-authorized reseller 9 Helpful web sites 9 1 Getting started 11 Prerequisites 11 Required kits 11 Browsers and Java™ Runtime Environments 12 Required licenses 12 Reference documentation 12 2 Software compatibility 15 3 Upgrading the Enterprise Virtual Array 17 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 4
Glossary 51 Index 55 4 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 5
System Password Access page 32 18 Disable Password Access to Storage System page 32 19 HSV Storage Network Properties page 33 20 HP Command View EVA Online Help 34 21 HP Command View EVA Help-Version page 34 22 Initialized Storage System Properties page 37 23 First code load confirmation - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 6
16 5 Command View EVA Software and Storage Management Appliance Software compatibility . . 16 6 Management software and add-on licenses compatibility 16 7 Storage Management Appliance software upgrade paths 25 8 Time estimates for host server upgrades 30 9 HP Command View EVA Upgrade Paths 33 10 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 7
user guide HP 4000/6000/8000 StorageWorks Enterprise Virtual Array user guide This guide contains complete information on the storage system. http://h18006.www1.hp.com/products/ storageworks/enterprise/index.html Click Technical documentation. • HP StorageWorks Command View EVA user guide • HP - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 8
clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. HP technical support Telephone numbers for worldwide technical support are listed on the HP support web site: http://www.hp.com/support/. Collect the following - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 9
://www.hp.com. Then click Contact HP to find locations and telephone numbers. Helpful web sites For other product information, see the following HP web sites: • http://www.hp.com • http://www.hp.com/go/storage • http://www.hp.com/support/ • http://www.docs.hp.com updating product software guide XCS - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 10
10 About this guide - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 11
in this guide, you should be familiar with the following: • HP StorageWorks Enterprise Virtual Arrays • SANs and storage systems • HP StorageWorks Command View EVA • HP OpenView Storage Management Appliance and HP OpenView Storage Management Appliance software (if used) Required kits Before you - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 12
Runtime Environments For the latest information on supported browsers and Java Runtime Environment, see the HP StorageWorks EVA software compatibility reference. See Table 1. Make sure you are using a supported browser and JRE. The Storage Management Appliance software may not work correctly with an - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 13
/documentation.html HP StorageWorks EVA replication license key installation instructions Included with the HP Business Copy EVA and HP Continuous Access EVA LTUs HP StorageWorks Business Copy EVA administrator guide http://h18006.www1.hp.com/products/storage/software/ bizcopyeva/index - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 14
14 Getting started - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 15
: Software • HP StorageWorks Virtual Controller Software XCS 5.031 • HP OpenView Storage Management Appliance software 2.1 Hardware • HSV210 controller (EVA8000) • HSV200 controller (EVA4000 and EVA6000) • The following management server types are supported: • HP OpenView Storage Management - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 16
Storage Management Appliance Software HP Command View EVA 4.0 HP Command View EVA 4.1 2.1 Yes Yes Table 6 indicates the compatible versions of the HP Command View EVA software and add-on licenses such as HP Business Copy EVA and HP Continuous Access EVA. HP Business Copy EVA and HP - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 17
the Enterprise Virtual Array. See the HP StorageWorks Enterprise Virtual Array 3000/5000 user guideHP 4000/6000/8000 StorageWorks Enterprise Virtual Array user guide for information and illustrations related to displays and status indicators. See Table 1. updating product software guide XCS 5.031 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 18
Array HP Command View EVA and click the icon of the storage HP Command View EVA displays the appropriate icon over the folder. b. Click the Hardware folder to expand the navigation tree. The Hardware Folder Properties page opens. The Operational State field indicates if there is a hardware problem - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 19
Environmental Monitoring Unit (EMU) firmware version. a. Click the storage system icon in the Navigation pane. The Initialized Storage System page opens. b. Click the Hardware folder in the record the number listed in the Firmware version field. updating product software guide XCS 5.031 19 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 20
listed under this folder, determine why they are listed there and fix the problems. 5. Using HP Command View EVA, examine the controller event log. Verify that no critical events occurred in the last 48 hours. a. Click a storage system icon in the Navigation pane. b. Click View Events. The View - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 21
your HP-authorized service representative to fix the problem. 6. Verify that the hosts can see the Vdisks. 7. Verify that each disk group contains a minimum of eight disk drives. a. In HP Command View EVA, drives, correct your disk group configuration. updating product software guide XCS 5.031 21 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 22
system configuration. For guidance on how much free space to reserve, refer to the HP StorageWorks Enterprise Virtual Array configuration best practices. See Reference documentation. a. In HP Command View EVA, click the Disk Group folder in the Navigation pane. The Disk Group Folder Properties page - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 23
Properties page-checking free capacity 9. Check the Vraid levels for each Vdisk. a. In HP Command View EVA, click the Virtual Disks folder in the navigation pane. The Vdisk Folder Properties page Vdisk family icon. The Vdisk Family Properties page opens. updating product software guide XCS 5.031 23 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 24
progress, wait 48 hours after configuration changes are made before upgrading. Check the controller event log for unwanted events. 24 Upgrading the Enterprise Virtual Array - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 25
the instructions in the HP OpenView Storage Management Appliance Software Update Installation Card. See Table 1. Table 7 identifies the upgrade paths to Storage Management Appliance software 2.1. NOTE: If you are running a version of the SMA software prior to 2.0, contact your HP-authorized service - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 26
the following steps to upgrade the Storage Management Appliance Software from 2.0 to 2.1. CAUTION: You cannot update the Storage Management Appliance software using a Terminal Services session. You must log in to the Storage Management Appliance software using a remote browser. 1. From a client - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 27
Figure 11 Storage Management Appliance - Settings page 5. Click Maintenance in the tool bar. The Maintenance page opens. Figure 12 Storage Management Appliance - Maintenance page 6. Click Install Software. An Installation Wizard page opens. updating product software guide XCS 5.031 27 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 28
Figure 13 Storage Management Appliance - Installation Wizard 7. Click Next. Figure 14 Storage Management Appliance - Installation Wizard-installation types 8. Select CD-ROM Drive on the Storage Management Appliance. 28 Upgrading the Enterprise Virtual Array - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 29
Appliance software using a valid user name and password. NOTE: You must have administrator privileges. 3. Click Help in the tool bar. The welcome page of online help for the Storage Management Appliance software displays the current version of the software. updating product software guide XCS - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 30
Online Help Antivirus software After upgrading to Storage Management Appliance software 2.1, you may want to install an antivirus application. For more information on supported antivirus software, refer to HP OpenView Storage Management Appliance Software Using AntiVirus Software application notes - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 31
: 1. Start HP Command View EVA in your browser. 2. Click Agent Options in the Session pane. The Management Agent Options page opens. Figure 16 Management Agent Options page 3. Click Storage system password access. The Storage System Password Access page opens. updating product software guide XCS - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 32
EVA installation guide. See Table 1. The installation process is similar for each of the management configurations. Table 9 identifies the upgrade paths to HP Command View EVA 4.1. NOTE: If you use the SMA, upgrade to Storage Management Appliance software 2.1 before you upgrade to HP Command View EVA - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 33
Appliance Software starts HP Command View EVA, and the HSV Storage Network Properties page opens. Figure 19 HSV Storage Network Properties page 5. Click Help in the Session pane. 6. Select About HP StorageWorks Command View EVA from the drop-down list. updating product software guide XCS - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 34
several storage systems in a SAN, the recommended action is to upgrade all licenses at the same time. You can add licenses for HP Business Copy EVA and HP Continuous Access EVA. Complete instructions for installing licenses are included in the HP StorageWorks Command View EVA user guide. See - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 35
with the code load. NOTE: HP strongly recommends that prior to upgrading to XCS 5.031 you install Instant Support Enterprise Edition (ISEE) to verify the health of the array. Table 10 identifies the proper upgrade paths to XCS 5.031. Table 10 XCS/storage system software upgrade paths Current XCS - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 36
network will have only two versions of system software. You cannot have more than two versions in an HP Continuous Access EVA environment. • During the time that the HP Continuous Access EVA storage systems are running different system software versions, you cannot make any configuration changes - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 37
If you want to perform an offline upgrade, stop all host I/Os to the storage system you are upgrading. After you complete the storage system software upgrade, you can resume host I/Os to the storage system. 5. Disable the failsafe mode on all DR groups. updating product software guide XCS 5.031 37 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 38
HP Continuous Access EVA HP Continuous Access EVA before you load code. • Ensure the connection between the storage • All EVA storage systems must Code Load Storage System-Page 1 opens. Figure 24 Code Load Storage System- version XCS 5.031 of the storage system software from the installation CD-ROM. - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 39
• EVA4000/6000 - select either the \\HSV200\5031\200_5031.SSS or \\HSV200\LATEST\HSV200.SSS file (the files are identical). 10. Click Next Step. The Code Load Storage System-Page 2 opens listing any pre-update application notes. Read them before continuing. Figure 25 Code Load Storage System-Page 2 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 40
. The HSV controllers synchronize using the new software. The Scanning for disks message on the controllers' OCPs indicates that synchronization is taking place. 14. Click Finish after the HSV controllers have restarted. The HP Command View EVA client refreshes. An EMU firmware update message - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 41
17. Click the storage system icon in the Navigation pane to verify the version of the storage system software. The Initialized Storage System Properties page opens . Contact your HP-authorized service representative for assistance in locating this file. updating product software guide XCS 5.031 41 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 42
is logged and the upgrade is suspended until more storage is added to the array. Table 11 Upgrade events Event Indicates 0x0B020004 The the drive firmware, perform the steps in Upgrading system software. Review the text that appears in HP Command View EVA to confirm that you use the correct load - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 43
. 8. Enable password access to the storage system in HP Command View EVA. Enabling password access in HP Command View EVA Estimated time to complete: 10 minutes To enable password access to a storage system, perform the following steps: 1. Start HP Command View EVA in your browser. 2. Click Agent - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 44
for custom or manual integration of HP storage solutions in multivendor environments. You can install SMI-S EVA 4.1 after installing HP Command View EVA 4.1. Complete information on installing and configuring SMI-S EVA is included in the HP StorageWorks Command View EVA installation guide. See Table - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 45
Storage Area Manager EVA Device Plug-In Installation Instructions for information on how to plan and install the DPI. Step 14: Disabling SNMP notification to the PRS host Some Enterprise Virtual Arrays run the Proactive Remote Services (PRS) software to identify potential EVA hardware problems - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 46
46 Upgrading the Enterprise Virtual Array - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 47
the Enterprise Virtual Array Because of changes to the metadata structure, you cannot downgrade from XCS 5.031 to XCS 5.020 and maintain data on the storage system. Contact your HP-authorized service representative for more information on downgrading XCS. updating product software guide XCS 5.031 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 48
48 Downgrading the Enterprise Virtual Array - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 49
? Storage Management Appliance Software HP Command View EVA Internet Browser JRE HP Business Copy EVA license key HP Continuous Access EVA license key Controller Software EMU firmware Replication Solutions Manager Off-Appliance Management Software updating product software guide XCS - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 50
50 Software Version Worksheet - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 51
system hardware or software component reported by the controller to HP Command View EVA. Two interconnected controller modules which together control a physical disk array. A controller pair and the disk array together constitute a storage system. An HP Command View EVA graphical user interface (GUI - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 52
problems and displays and reports these conditions to a user and the controller. In some cases, the EMU implements corrective actions. A unit used to hold various storage Storage System hardware or software component reported by the controller to HP Command View EVA the disk array. Initialization also - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 53
network connection is identified as being an authorized network user or participant. management agent management agent event metadata The HP Command View EVA software that controls and monitors the Enterprise Storage System. The software can exist on more than one management appliance in a fabric - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 54
can exist at any point. The active disk and its snapshot constitute a virtual family. storage system software The storage system software consists of XCS and EMU firmware. termination event An occurrences that causes the storage system to cease operation. uninitialized sys- A state in which the - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 55
Access to a Storage System page, 43 enabling passwords, 43 Environmental Monitoring Unit, checking status, 18 EVA compatible licenses, 16 EVA Device Plug-In, 45 EVA, health check, 17 EVE, 45 Event log, 26 Event Viewer EVA, 45 F firmware tracking, 49 updating product software guide XCS 5.031 55 - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 56
host kits, release notes, 15 host server upgrade, 30 HP Subscriber's choice web site, 9 HSV Command View EVA upgrading, 32 HSV Controllers rebooting during upgrades, 17 I indicators, checking status, 17 Initialized Storage System Properties page, 37 Installation wizard, 27 Instant Support Enterprise - HP EVA4000 | HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Pr - Page 57
29 Storage Management Appliance kits, 11 Storage Management Appliance names, 26, 29 Storage Management Appliance software service packs, 25 upgrade paths, 25 upgrading, 25 verifying version, 29 Storage Management Appliance software 1.0c, 16 Storage Management Appliance Software User Guide, 7 Storage
HP StorageWorks 4000/6000/8000
Enterprise Virtual Array
updating product software guide XCS 5.031
Part number: 5697-5541
Second edition: December 2005