HP Elite 7200 Maintenance & Service Guide HP Elite 7200 Series Microtower
HP Elite 7200 - Microtower PC Manual
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- HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 1
Maintenance & Service Guide HP Elite 7200 Series Microtower PC - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 2
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are consent of Hewlett-Packard Company. Maintenance & Service Guide HP Elite 7200 Series Microtower PC First Edition (January 2011) Document Part Number: - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 3
About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 4
iv About This Book - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 5
the Software 1 Installing the Operating System 2 Downloading Microsoft Windows Updates 2 Installing or Upgrading Device Drivers (Windows systems 2 Accessing Disk Image (ISO) Files 19 Hewlett-Packard Vision Diagnostics 19 Accessing HP Vision Diagnostics 19 Survey Tab ...20 Test Tab ...21 v - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 6
Saving and Printing Information in HP Vision Diagnostics 23 Downloading the Latest Version of HP Vision Diagnostics 24 Protecting the 27 Chassis Designations ...27 Microtower (MT) ...27 Electrostatic Discharge the Monitor 32 Cleaning the Mouse 32 Service Considerations ...32 Power Supply Fan 32 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 7
8 Removal and Replacement Procedures Microtower (MT) Chassis 35 Preparation for Disassembly ...36 Access Panel ...37 Front Bezel ...38 Bezel Blanks ...39 Memory ...40 DDR3-SDRAM DIMMs 40 Populating DIMM Sockets 41 Installing Memory Modules 42 Expansion Cards ...44 Cable Management ...49 Cable - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 8
Cord Requirements 90 Country-Specific Requirements 91 Appendix C Troubleshooting Without Diagnostics 92 Safety and Comfort ...92 Before You Call for Technical Support 92 Helpful Hints ...93 Solving General Problems ...95 Solving Power Problems ...99 Solving Hard Drive Problems 100 Solving Media - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 9
Vista or Windows 7 loaded, you will be prompted to register the computer with HP Total Care before installing the operating system. You will see a brief movie followed by an online registration form. Fill out the form, click the Begin button, and follow the instructions on the screen. CAUTION - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 10
menu. 4. Click on the Windows Update link. In Windows Vista and Windows 7, the Windows Update screen appears. Click view available updates and make sure all critical updates are selected. Click the Install button and follow the instructions on the screen. In Windows XP, you will be directed to - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 11
system from http://www.hp.com/support. Select your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter. Accessing Disk Image (ISO) Files There are disk image files (ISO files) included on your PC that contain the - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 12
2-1 Front Panel Components 1 5.25-inch Optical Drive1 2 5.25-inch Optical Drive Bay 3 3.5-inch Media Card Reader (optional)2 4 Recovery/Reset Button3 6 Hard Drive Activity Light 7 Optical Drive Eject Button 8 Microphone Connector 9 Headphone Connector 4 Chapter 2 Product Features - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 13
Table 2-1 Front Panel Components (continued) 5 Dual-State Power Button 10 USB (Universal Serial Bus) 2.0 Ports 1 Some models have bezel blanks covering one or both of the 5.25-inch drive bays. 2 Some models have a bezel blank covering the 3.5-inch drive bay. 3 Not available on all models. Front - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 14
Line-In Audio Connector (blue) 4 Rear Center Channel/Subwoofer Audio Connector (orange) 5 Monitor connector 6 RJ-45 Network Connector 8 x16 graphics card is only required for video support when using an Intel Core i7-xxx processor. When a device is plugged into the blue Line-In Audio Connector, - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 15
3 Illustrated parts catalog Spare parts Computer major components Spare parts 7 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 16
assembly (11) System board (includes replacement thermal material) Memory modules (PC3-10600, 1333-MHz) 4-GB 2-GB 1-GB Hard drive 1.5-TB, 7200-rpm 1.5-TB, 5400-rpm 1-TB 750-GB 640- GB 500-GB 320-GB 320-GB, 7200-rpm, 3.6 Gb 250-GB 160-GB 250-GB, external USB - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 17
core) ● i7-2600S, 2.8-GHz processor, 65W ● i7-2600, 3.4-GHz processor Intel Core processors (4-MB L3 cache, 1333-MHz FSB, dual core) ● i5-2500S, 2.7-GHz processor, 65W ● i5-2500, 3.3-GHz processor ● i5-2400, 3.1-GHz processor ● i5-2400S, 2.5-GHz processor, 65W ● i3-2120, 3.3-GHz processor ● i3-2100 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 18
graphics adapter, standard bracket nVidia GeForce GT230 1.5-GB graphics adapter, includes bracket nVidia GeForce G210 512-MB graphics adapter, includes bracket Intel Pro 1000 PT Gb Ethernet , 22-in-1 490367-001 Intel Pro 1000 PT Gb Ethernet PCIe NIC, includes bracket 500019-001 250-GB hard drive - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 19
GB Dual Head graphics adapter 584217-001 ATI Radeon HD 4550 256-MB Dual Head graphics adapter 585157-001 Memory module, 4-GB graphics adapter, includes bracket 586383-001 250-GB hard drive, USB 586718-001 160-GB, 7200 rpm hard drive 586719-001 250 GB, 7200-rpm hard drive 586720-001 500-GB, 7200 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 20
GeForce GT440 3-GB graphics adapter, full height 638411-001 Intel Core i3-2100, 3.1-GHz processor 638412-001 Intel Core i3-2120, 3.3-GHz processor 638413-001 Intel Core i5-2400, 3.1-GHz processor 638414-001 Intel Core i5-2500, 3.3-GHz processor 638415-001 Intel Core i7-2600, 3.4-GHz processor - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 21
system date and time. ● Set, view, change, or verify the system configuration, including settings for graphics, audio, storage, communications, and input devices. ● View settings for processor and memory. ● Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 22
Setup screen. Computer Setup-Main NOTE: Support for specific Computer Setup options may vary depending on Memory ● Memory Bank 1 ● Memory Bank 2 ● Memory Bank 3 ● Memory Bank 4 ● BIOS Revision ● Core Version Model Number Serial Number Allows you to modify the model number. Allows you to manually - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 23
Allows you to manually enter the Asset Tag. Product Number (view only) Computer Setup-Advanced NOTE: Support for specific Computer Setup options Option Description CPU Type CPU Speed Cache RAM(L2) (view only) (view only) (view only) Cache RAM(L3) (view only) Primary Video Adapter - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 24
4-2 Computer Setup-Advanced (continued) Onboard Audio Allows you to set the onboard audio to: ● Auto ● Disabled ● Enabled Boot from LAN option during computer startup. Computer Setup-Power NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 25
Drive Group Boot Priority Specifies boot device priority within hard drives. Network Group Boot Priority Specifies boot device priority within bootable network devices. Computer Setup-Exit NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. Table - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 26
Recovering the Configuration Settings To reset all BIOS Setup options to their default values (including options for Ctrl+F10), you must enter F10 Setup mode and press F5. This does not include updates to system date, system time, supervisor password, user password, and CPU frequency multiplier. 18 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 27
the Customer Support Center. NOTE: Third party devices may not be detected by HP Vision Diagnostics. Accessing HP Vision Diagnostics To access HP Vision Diagnostics, you must create a Recovery Disc Set then boot to the CD containing the utility. It can also be downloaded from http://www.hp.com and - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 28
as part of the Recovery Disk Set with some computer models only. If you have already downloaded HP Vision Diagnostics to either CD or USB Flash drive, then begin the following procedure at step 2. 1. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to a CD or copy - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 29
the computer model, internal fans, chassis, and BIOS. Test Tab The Test tab allows you to The Custom Test mode allows you to specifically select which devices, tests, and Memory can not be tested from within the HP Vision Diagnostics application. To test the memory in your computer, you must exit HP - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 30
5. Click the Start Test button to start the testing. The Status tab, which allows you to monitor the progress of the tests, is automatically displayed during the testing process. When the tests are complete, the Status tab shows whether the devices passed or failed. 6. If errors are found, go to the - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 31
should be performed to resolve the failed hardware. ● The Warranty ID is a unique error code associated with the specific error on your computer. When contacting the HP Support Center for assistance with a hardware failure, please be prepared to provide the Warranty ID. The Clear Errors button will - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 32
the Latest Version of HP Vision Diagnostics 1. Go to http://www.hp.com. 2. Click the Software & Drivers link. 3. Select Download drivers and software (and firmware). 4. Enter your product name in the text box and press the Enter key. 5. Select your specific computer model. 6. Select your OS - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 33
NOTE: HP only supports the use of SATA hard drives on these models of computer. No Parallel ATA (PATA) drives are supported. SATA Data Cable Always use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA 1.5 Gb/s drives. Current HP desktop products ship with SATA 3.0 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 34
HP Personal Computers have built-in drive failure prediction that warns the user or network hard drive or listed in the computer specification. Drive size calculations by drive manufacturers are Type Operating System ATA Windows 2000/XP/Vista ATA Windows 2000/XP/Vista Maximum Size Partition - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 35
in this chapter is essential for proper service. CAUTION: When the computer is plugged illustrates the HP Elite 7200 chassis design. Microtower (MT) Electrostatic Discharge in the internal layers, reducing its life expectancy. Networks built into many integrated circuits provide some protection, but - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 36
Event 55% Walking across carpet 7,500 V Walking across vinyl floor 3,000 V Motions of bench worker 400 V Removing DIPs* from plastic tube 400 V Removing DIPs* from vinyl tray 2,000 V Removing DIPs* from Styrofoam 3,500 V Removing bubble pack from PCB 7,000 V Packing PCBs in foam- - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 37
dissipative surfaces. ● Keep work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam. ● Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive. Recommended Materials and Equipment Materials and equipment that are recommended - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 38
the computer by blocking any vents or air intakes. Do not place the keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow. ● Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other foreign matter can - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 39
the keys or the keyboard body, follow the procedures described in Cleaning the Computer Case on page 31. When cleaning debris from under the keys, review all rules in General Cleaning Safety Precautions on page 31 before following these procedures: Routine Care 31 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 40
ball with a clean, dry cloth before reassembly. ● To clean the mouse body, follow the procedures in Cleaning the Computer Case on page 31. Service Considerations Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the computer. Power Supply - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 41
Tools and Software Requirements To service the computer, you need the following: ● Torx T-15 screwdriver (HP screwdriver with bits, PN 161946- be caught or snagged by parts being removed or replaced. CAUTION: When servicing this computer, ensure that cables are placed in their proper location during - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 42
and replacement chapter for the chassis you are working on in this guide for instructions on the replacement procedures. WARNING! This computer contains a lithium battery use the public collection system or return them to HP, their authorized partners, or their agents. 34 Chapter 7 Identifying - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 43
8 Removal and Replacement Procedures Microtower (MT) Chassis Adherence to the procedures and precautions described in this chapter is essential for proper service. After completing all necessary removal and replacement procedures, run the Diagnostics utility to verify that all components operate - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 44
computer is in the "Standby," or "Suspend" modes. The power cord should always be disconnected before servicing a unit. 5. Disconnect the power cord from the electrical outlet and then from the computer. 6. may damage the unit. 36 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 45
Access Panel Description Access panel Spare part number 586372-001 1. Prepare the computer for disassembly (Preparation for Disassembly on page 36). 2. Remove the screw (1) that secures the access panel to the computer chassis. 3. Slide the access panel back (2) about 1.3 cm (1/2 inch), then lift - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 46
Bezel NOTE: The appearance of the front bezel may vary. To reinstall the front bezel, reverse the removal procedure. 38 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 47
blanks covering the 3.5-inch and 5.25-inch external drive bays that need to be removed before installing a drive. To remove a bezel blank: 1. Follow the instructions described in Front Bezel on page 38. 2. Press the two retaining tabs towards the outer left edge of the bezel (1) and pull the bezel - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 48
memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported NOTE: The system will not operate properly if you install unsupported DIMMs. 40 Chapter 8 Removal and Replacement Procedures Microtower (MT - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 49
channel. The sockets are labeled DIMM1, DIMM2, DIMM3, and DIMM4. Sockets DIMM2 and DIMM4 operate in memory channel A. Sockets DIMM1 and DIMM3 operate in memory channel B. Figure 8-4 DIMM Socket Locations Table 8-1 DIMM Socket Locations Item Description 1 DIMM1 socket, Channel B 2 DIMM2 socket - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 50
memory capacity of the DIMMs in Channel A is equal to the total memory memory capacity of the DIMMs in Channel A is not equal to the total memory memory describes the total amount of memory memory is spread between the two channels. If one channel will have more memory Memory Modules CAUTION memory memory - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 51
fully inserted and properly seated. The DIMM must be pushed all the way down into the socket and sit evenly in the socket to avoid memory corruption. Make sure the latches are in the closed position (3). 6. Repeat steps 4 and 5 to install any additional modules. 7. Replace the computer access panel - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 52
1-GB graphics adapter, standard bracket nVidia GeForce GT230 1.5-GB graphics adapter, includes bracket nVidia GeForce G210 512-MB graphics adapter, includes bracket Intel Pro 1000 PT Gb Ethernet PCIe -001 586382-001 490367-001 44 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 53
The computer has three PCI Express x1 expansion slots and one PCI Express x16 expansion slot. The expansion slots accommodate full-height or half-height expansion cards. Figure 8-6 Expansion Slot Locations Table 8-2 Expansion Slot Locations Item Description 1 PCI Express x16 expansion slot 2 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 54
sure to remove the appropriate shield for the expansion card you are installing. Figure 8-8 Removing an Expansion Slot Cover 46 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 55
b. If you are removing a PCI Express x1 card, hold the card at each end and carefully rock it back and forth until the connectors pull free from the socket. Be sure not to scrape the card against the other components. Figure 8-9 Removing a PCI Express x1 Expansion Card c. If you are removing a PCI - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 56
it in place with the screw that was previously removed. Figure 8-12 Securing the Expansion Cards and Slot Covers 48 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 57
F10) Utility Guide for instructions on using Computer Setup. Cable Management Always follow good cable management practices when working inside the computer. ● Keep cables away from major heat sources like the heatsink. ● Do not jam cables on top of expansion cards or memory - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 58
White Yellow Black White Red White black black Description Power supply, 24-pin Power supply, 4-pin Chassis fan Heat sink fan Front I/O audio Front I/O Media card reader Front I/O 1394 connector Media card reader Power switch Internal USB connectors 50 Chapter 8 Removal and Replacement Procedures - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 59
drive with LightScribe DVD-ROM drive 1.5 TB, 7200-RPM SATA hard drive 1.5 TB, 5400-RPM hard drive 320 GB, 7200-RPM SATA hard drive, 3.6 Gb 250 GB, 7200-RPM SATA hard drive 160 GB, 7200-RPM SATA hard drive 500019-001 448670-001 614498-001 The computer supports up to five drives that may be installed - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 60
To verify the type, size, and capacity of the storage devices installed in the computer, run Computer Setup. Refer to the Computer Setup (F10) Utility Guide for more information. 52 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 61
reader to the USB connector labeled F_USB1 or F_USB2. ● The system does not support Parallel ATA (PATA) optical drives or PATA hard drives. ● You may install other drives use M3 metric screws. The HP-supplied M3 metric guide screws (1) are black. The HP-supplied 6-32 standard screws (2) are silver. - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 62
8-3 System Board Drive Connections No. System Board Connector System Board Label 1 SATA1 SATA1 2 SATA2 SATA2 Color dark blue white 54 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 63
Table 8-3 System Board Drive Connections (continued) No. System Board Connector System Board Label Color 3 SATA3 SATA3 light blue 4 SATA4 SATA4 orange 5 Media Card Reader F_USB1* white 6 Media Card Reader F_USB2* You can connect a media card reader to either F_USB1 or F_USB2. - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 64
drive cage (1), then slide the drive out of the front of the chassis (2). Figure 8-17 Removing the Optical Drive 56 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 65
NOTE: To install an optical drive, refer to Installing an Optical Drive into the 5.25-inch Drive Bay on page 57. Installing an Optical Drive into the 5.25-inch Drive Bay To install an optional 5.25-inch optical drive: 1. Prepare the computer for disassembly (Preparation for Disassembly on page 36). - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 66
36). 2. Remove the access panel (Access Panel on page 37). 3. Remove the front bezel (Front Bezel on page 38). 58 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 67
4. Disconnect the USB cable from the system board. Figure 8-20 Disconnecting the Media Card Reader Cable 5. Remove the two retainer screws that secure the reader to the bay (1) then slide the reader forward and out of the bay (2). Figure 8-21 Removing a 3.5-inch Device (Media Card Reader Shown) NOTE - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 68
. NOTE: Refer to System Board Drive Connections on page 54 for an illustration of the system board drive connectors. 60 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 69
Recovery Disc Set to restore the operating system, software drivers, and any software applications that were preinstalled on the computer. If you do not have this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 70
Hard Drive Cage 5. Lift the hard drive cage out of the chassis. Figure 8-25 Removing the Hard Drive Cage 62 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 71
6. Disconnect the power cable (1) and data cable (2) from the back of the hard drive. Figure 8-26 Disconnecting the Hard Drive Cables 7. Remove the four screws that secure the hard disk drive to the hard drive cage (1), then slide the hard disk drive out of the hard drive cage (2). Figure 8-27 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 72
53 for an illustration of the retainer screws location. Figure 8-28 Installing the Hard Drive in the Drive Cage 64 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 73
3. Connect the power cable (1) and data cable (2) to the back of the hard drive. Figure 8-29 Connecting the Hard Drive Cables CAUTION: Never crease or bend a SATA data cable tighter than a 30 mm (1.18 in) radius. A sharp bend can break the internal wires. 4. Place the hard drive cage into the - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 74
the dark blue connector labeled SATA1 to avoid any hard drive performance problems. If you are adding a second hard drive, connect the data cable software drivers, and any software applications that were preinstalled on the computer. 66 Chapter 8 Removal and Replacement Procedures Microtower (MT) - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 75
Front I/O and USB Panel Housing Assembly Description Front I/O assembly with 2 USB Spare part number 448667-001 The front I/O, USB assembly is mounted to the front of the chassis and is removed by pulling it away from the chassis. 1. Prepare the computer for disassembly (Preparation for - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 76
the screw (1) that secures the housing to the chassis, slide the housing up (2), and then pull the assembly away from the chassis while guiding the cables through the hole in the chassis. To install the housing assembly, reverse the removal procedures. 68 Chapter 8 Removal and Replacement Procedures - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 77
upward to disengage the tab at the bottom of the switch (3) from the chassis, and then pull the power switch away from the chassis while guiding the wires through the hole in the chassis. To install the power switch/LED assembly, reverse the removal procedures. Power Switch/LED Assembly 69 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 78
the cable from the red/brown system board connector labeled SYS_FAN1 (1), and then remove the fan from the chassis (2). 70 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 79
To install the fan, reverse the removal procedures. System Fan 71 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 80
system board connector labeled CPU_FAN1. 5. Loosen the four captive screws (2) that secure the heat sink to the system board. 72 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 81
6. Lift the heat sink from the processor and set it on its side to keep from contaminating the work area with thermal grease. CAUTION: Heat sink retaining screws should be tightened in diagonally opposite pairs (as in an X) to evenly seat the heat sink to the processor. This is especially important - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 82
, quad core) i7-2600S, 2.8-GHz processor, 65W i7-2600, 3.4-GHz processor Intel Core processors (4-MB L3 cache, 1333-MHz FSB, dual core) i5-2500S, 2.7-GHz processor, 65W i5-2500, 3.3-GHz processor i5-2400, 3.1-GHz processor i5-2400S, 2.5-GHz processor, 65W i3-2120, 3.3-GHz processor i3-2100, 3.1-GHz - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 83
6. Carefully lift the processor from the socket (3). CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile and handling them could cause irreparable damage. Once pins are damaged it may be necessary to replace the system board. The heat sink must be installed within 24 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 84
onto the system board, always update the system ROM to ensure that the latest version of the BIOS is being used on the computer. The latest system BIOS can be found on the Web at: http://h18000.www1.hp.com/support/files. 76 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 85
Power Supply Description Power supply, 300W, PFC Spare part number 592502-001 The power supply is secured to the rear of the chassis by four Torx screws. A lever on the chassis floor also holds the power supply in place. WARNING! Voltage is always present on the system board when the computer is - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 86
board connector) PWR1 (system board connector) Optical drive Hard drive To install the power supply, reverse the removal procedure. 78 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 87
system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Memory modules ● Processor ● Expansion cards To remove the system board: 1. Prepare the computer for disassembly (Preparation for Disassembly on page 36 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 88
BIOS. NOTE: After installing a new system board, always update the system ROM to ensure that the latest version of the BIOS is being used on the computer. The latest system ROM BIOS can be found at: http:\ \h18000.www1.hp.com/support 8 Removal and Replacement Procedures Microtower (MT) Chassis - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 89
HP/Compaq spare designated for this product. CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings. When the battery is removed or replaced, the CMOS settings will be cleared. Refer to the Troubleshooting Guide power to the computer. 6. Reset the date and time, - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 90
Plug in the computer and turn on power to the computer. 5. Reset the date and time, your passwords, and any special system setups, using Computer Setup. Refer to the Computer Setup (F10) Utility Guide. Type 3 Battery Holder 1. Pull back on the clip (1) that holds the - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 91
new battery and position the clip back in place. 3. Replace the computer access panel. 4. Plug in the computer and turn on power to the computer. 5. Reset the date and time, your passwords, and any special system setups, using Computer Setup. Refer to the Computer Setup (F10) Utility - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 92
the pin assignments for many computer and workstation connectors. Some of these connectors may not be used on the product being serviced. Ethernet BNC Connector and Icon Pin Signal 1 Data 2 Ground USB Connector and Icon Microphone Connector and Icon (1/8" miniphone) 1 23 Pin Signal - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 93
Headphone Connector and Icon (1/8" miniphone) 1 23 Line-in Audio Connector and Icon (1/8" miniphone) 1 23 Line-out Audio Connector and Icon (1/8" miniphone) 1 23 Pin 1 (Tip) 2 (Ring) 3 (Shield) Signal Audio_left Power_Right Ground Pin 1 (Tip) 2 (Ring) 3 (Shield) Signal Audio_In_Left - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 94
Monitor Connector and Icon Pin Signal 1 Red Analog 2 Green Analog 3 Blue Analog 4 Not used 5 Ground 6 Ground 7 Ground 8 Ground Pin Signal 9 +5V (fused) 10 Ground 11 Not used 12 DDC Serial Data 13 Horizontal Sync 14 Vertical Sync 15 DDC Serial Clock 24-Pin Power - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 95
PCI Express x1, x4, x8, and x16 PCI Express Connector Pin A Pin Signal 1 PRSNT1 2 +12V 3 +12V 4 GND 5 JTAG2 26 PERn(2) 27 GND 28 GND 29 PERp3 30 PERn3 51 GND 52 PERp8 53 PERN8 54 GND 55 GND Pin Signal 6 JTAG3 7 JTAG4 8 JTAG5 9 +3.3V 10 +3.3V 31 GND 32 RSVD 33 RSVD 34 GND 35 PERp4 56 PERp9 57 PERn9 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 96
76 PERp14 81 PERn15 77 PERn14 82 GND 78 GND 79 GND 80 PERp15 Pin B information is on the next page NOTE: x1 PCI Express uses pins 1-18 x4 PCI Express uses pins 1-32 x8 PCI Express uses pins 1-49 x16 PCI Express uses pins 1-8 PCI Express x1, x4, x8, and x16 PCI Express Connector Pin B - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 97
51 PETn8 56 GND 52 GND 57 GND 53 GND 58 PETp10 54 PETp9 59 PETn10 55 PETn9 60 GND 76 GND 81 PRSNT2# 77 GND 82 RSVD 78 PETp15 79 PETn15 80 GND Pin B information is on the next page NOTE: x1 PCI Express uses pins 1-18 x4 PCI Express uses pins 1-32 x8 PCI Express uses pins 1-49 x16 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 98
B Power Cord Set Requirements The power supplies on some computers have external power switches. The voltage select switch feature on the computer permits it to operate from any line voltage between 100-120 or 220-240 volts AC. Power supplies on those computers that do not have external power - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 99
Requirements Additional requirements specific to a country are shown in parentheses and explained below. Country Accrediting Agency Country Accrediting Agency a two-pole grounding type with a Japanese Industrial Standard C8303 (7A, 125V) configuration. Country-Specific Requirements 91 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 100
C Troubleshooting Without Diagnostics This chapter provides information on how to identify and correct minor problems, such as hard drive, optical drive, graphics, audio, memory, and software problems. If you encounter problems with the computer, refer to the tables in this chapter for probable - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 101
of the drivers loaded. When booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to Helpful Hints on page 93 in this guide. To assist you in resolving problems online, HP Instant Support Professional - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 102
Solving Hardware Installation Problems on page 112 for instructions. ● Be sure that all the needed device drivers have been installed. For example, if you are using a printer, you need a driver for that model prevent system board or component damage. 94 Appendix C Troubleshooting Without Diagnostics - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 103
the life of the RTC battery. Solution First, reset the date and time under Control Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery. See the Hardware Reference Guide for instructions on installing a new battery, or contact an - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 104
may be set low or muted. Solution 1. Check the F10 BIOS settings to make sure the internal system speaker is not muted ( FailSafe Key, a device for manually disabling the Smart Cover Lock, is available from HP. You will need the FailSafe memory. 96 Appendix C Troubleshooting Without Diagnostics - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 105
to free up memory. 2. Add more memory. Some applications run in the background and can be closed by right-clicking on their corresponding icons in the task tray. To prevent these applications from launching at startup, go to Start > Run (Windows XP), Start > Accessories > Run (Windows Vista), or - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 106
power supply cables are properly connected to the system board. 4. Replace the power button harness. 5. Replace the power supply. 6. Replace the system board. 98 Appendix C Troubleshooting Without Diagnostics - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 107
then replace the heatsink/fan assembly. 4. Contact an authorized reseller or service provider. 1. Check that the voltage selector, located on the rear connector on the system board. 3. Check if a device is causing the problem by removing ALL attached devices (such as hard drives or optical drives, - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 108
Disk transaction problem. Cause Solution Either the directory structure is bad or there is a problem with a file. In Microsoft Windows XP, right- is listed, the probable cause is a driver problem. If it is not listed, the probable cause is a hardware problem. The device is attached to a SATA - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 109
button again. Solving Media Card Reader Problems Table C-4 Solving Media Card Reader Problems Media card will not work in a digital camera after formatting it in Microsoft Windows XP or Microsoft Windows Vista. Cause Solution By default, Windows XP and Windows Vista will format any media card - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 110
supported. Ensure that the card is inserted properly with the gold contact on the correct side. The green LED will light if inserted properly. Do not know how to remove a media card correctly. Cause Solution The computer's software is used to safely eject the card. Open My Computer (Windows XP - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 111
any unsaved data. 1. In Windows XP Control Panel, double-click the Display icon and select the Settings tab. In Windows Vista Control Panel, under Appearance and Personalization, select Adjust screen resolution. In Windows 7, right click in an empty space on the desktop and select Screen Resolution - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 112
memory with HP memory. graphics card and the monitor. Blurry video or requested resolution cannot be set. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. drivers may not be loaded. 104 Appendix C Troubleshooting - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 113
Problems (continued) Blurry video or requested resolution cannot be set. Cause Solution Monitor is not capable of displaying requested resolution. Change requested resolution. Graphics card is bad. Replace the graphics that came with the monitor for instructions. Image is not centered. Cause - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 114
graphics card. 2. Manually synchronize the Clock and Clock Phase on- screen display functions. Graphics card is not seated properly or is bad. 1. Reseat the graphics card. 2. Replace the graphics card. Certain typed symbols do not appear correct. Cause The font you are using does not support - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 115
table. Table C-6 Solving Audio Problems Sound cuts in and out. Cause Processor resources are being used by other open applications. Direct sound latency, common in many media player applications. Solution Shut down all open processor-intensive applications. In Windows XP only: 1. From the - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 116
, make sure there is enough free space on the hard disk. You can also try recording the audio file in a compressed format. Solving Printer Problems If you encounter printer problems, see the documentation that came with the printer and the common causes and solutions listed in the following - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 117
Problems (continued) Printer will not print. Cause Solution If you are on a network, you may not have made the connection to the printer. Make the proper network Printer memory may be overloaded. Solution Install the correct printer driver for the application. Reconnect all cables. Reset the - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 118
Problems Keyboard commands and typing are not recognized by the computer. Cause Solution Keyboard connector is not properly connected. 1. On the Windows XP Desktop, click Start > Shut Down. On the Windows Vista or Windows 7 desktop Setup. 110 Appendix C Troubleshooting Without Diagnostics - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 119
Table C-9 Solving Mouse Problems Mouse does not respond to movement or is too slow. Cause Solution Mouse connector is not properly plugged into the back of the computer. Shut down the computer using the keyboard. 1. Press the Ctrl and Esc keys at the same time (or press the Windows logo key) to - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 120
installation of the new hardware. In Windows, use the Add Hardware Wizard and follow the instructions that appear on the screen. WARNING! to cool before touching. Table C-10 Solving Hardware Installation Problems A new device is not recognized as part of the C Troubleshooting Without Diagnostics - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 121
. NOTE: DIMM2 must always be installed. 2. Listen for beeps from the computer. Beeps are codes for specific problems. 3. If you still cannot resolve the issue, contact Customer Support. The computer emits one short beep then one long beep followed by a three second pause. Cause Solution - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 122
Solving Network Problems Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling. 114 Appendix C Troubleshooting Without Diagnostics - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 123
Table C-11 Solving Network Problems Wake-on-LAN feature is not functioning. Cause Wake-on-LAN is not enabled. Solution To enable Wake-on-LAN in Windows XP: 1. Select Start > Control Panel. 2. Double-click Network Connections. 3. Double-click Local Area Connection. 4. Click Properties. 5. Click - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 124
connector. There is a problem with the cable or a device at the other end Ensure that the cable and device at the other end are of the cable. operating correctly. The network controller is defective. Contact an authorized service provider. 116 Appendix C Troubleshooting Without Diagnostics - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 125
Network Connectivity, that a DHCP Server is present, and that the Remote System Installation Server contains the NIC drivers for your NIC. System setup utility reports unprogrammed EEPROM. Cause Solution Unprogrammed EEPROM. Contact an authorized service provider. Solving Network Problems - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 126
to reseat, install, or remove a DIMM. For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory. Otherwise, the computer will not boot the operating system. Table C-12 Solving Memory Problems System will not boot or does not function properly after installing - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 127
third-party memory with HP memory. 4. Replace the system board. Solving CD-ROM and DVD Problems If you encounter CD-ROM or DVD problems, see the is listed, the probable cause is a driver problem. If it is not listed, the probable cause is a hardware problem. The device is attached to a SATA - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 128
determine the type of media played, such as audio or video. Wait at least 30 seconds to Windows does not detect the CD-ROM or DVD-ROM drive. 1. Use Device Manager to remove or uninstall the device. 2. Restart the computer and let Windows detect the CD or DVD driver. 120 Appendix C Troubleshooting - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 129
that you are using the correct media for the drive. 3. Try a different brand of media. Quality varies widely between manufacturers. Solving CD-ROM and DVD Problems 121 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 130
USB Flash Drive Problems USB flash drive is not seen as a drive letter in Windows. Cause Solution default drive letter for the flash drive in Windows. USB flash drive not found (identified). Cause "Replicating the Setup" section of the Service Reference Guide. The computer boots to DOS after - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 131
in the following table. Table C-15 Solving Front Panel Component Problems A USB device, 1394 device, headphone, or microphone is not end is connected to a live outlet. The correct device driver is not installed. 1. Install the correct driver for the device. 2. You might need to reboot the - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 132
in the following table. Table C-16 Solving Internet Access Problems Unable to connect to the Internet. Cause Internet Service Provider (ISP) account is not set up properly. good, the "PC" LED light on the front of the cable/DSL modem will be on.) 124 Appendix C Troubleshooting Without Diagnostics - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 133
specific information that the Web server can later retrieve.) Windows Vista 1. Select Start > Control Panel. 2. Click Network and Internet. 3. Click Internet Options. 4. In the Browsing history section on the General tab, click the Delete button. 5. Click the Delete cookies button. Windows XP - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 134
Internet takes too long to download Web sites. Cause Modem is not set up properly. 126 Appendix C Troubleshooting Without Diagnostics Solution Verify that the modem is connected and communicating properly. Windows XP 1. Select Start > Control Panel. 2. Double-click System. 3. Click the Hardware tab - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 135
. ● Be sure that all the needed device drivers have been installed. ● If you have installed an operating system other than the factory-installed operating system, check to be sure it is supported on the system. If you encounter software problems, see the applicable solutions listed in the following - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 136
if the problem remains. 4. Clear CMOS. 5. If the message disappears, there may be a problem with the expansion card. 6. Replace the system board. 5 short beeps followed by a three second pause BIOS recovery was successful No action required. 128 Appendix C Troubleshooting Without Diagnostics - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 137
components, see the Illustrated Parts & Service Map (IPSM) for that particular system. The IPSM can be downloaded from http://www.hp.com/support. 5. Remove the jumper from pins Setup. Refer to the Computer Setup (F10) Utility Guide for Computer Setup instructions. Resetting the Password Jumper 129 - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 138
Parts & Service Map (IPSM) for that particular system. The IPSM can be downloaded from http://www.hp.com/ support. 5. Remove reset any special system setups along with the date and time. For instructions on Computer Setup, see the Computer Setup (F10) Utility Guide. 130 Appendix C Troubleshooting - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 139
http://www.hp.com. NOTE: If you take the computer to an authorized reseller, dealer, or service provider for service, remember to provide the setup and power-on passwords if they are set. Refer to the number listed in the warranty or in the Support Telephone Numbers guide for technical assistance - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 140
D Specifications Desktop Dimensions Height Width Depth 15.10 in 7.27 in 16.16 in 38.35 cm 18.46 cm 41.05 cm Approximate Weight HP Pro 3120 HP Pro 3125 HP Pro 3130 17.5 lb 17.7 lb 18.4 lb 7.94 kg 8.03 kg 8.35 50-60 Hz 50-60 Hz Power Output 300 W 300 W 132 Appendix D Specifications - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 141
Rated Input Current (maximum)1 6A @ 100 VAC 3A @ 200 VAC 1 This system utilizes a passive power factor corrected power supply. The power factor correction is present in the 230V operating mode only. This allows the system to pass the CE mark requirements for use in the countries of the European - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 142
number 8, 37 access panel, locked 96 audio connectors 4, 6 audio problems 107 B battery disposal 34 removal and resetting jumper 130 computer cleaning 31 connecting drive cables 53 connections system board 50 connector pin assignments 84 country power cord set requirements 91 Customer Support - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 143
110 Media Card Reader 101 memory 118 monitor 103 mouse 110 network 114 power 99 printer 108 software 127 processor removal and replacement 74 spare part number 9, 74 R rear center channel audio connector 6 rear channel audio connector 6 rear panel components 6 recovery/reset button 4 removal and - HP Elite 7200 | Maintenance & Service Guide HP Elite 7200 Series Microtower - Page 144
(synchronous dynamic random access memory 40 service considerations 32 side channel audio connector 6 software backing up 24 problems 127 servicing computer 33 spare part number tamper-resistent wrench 33 Torx T-15 screwdriver 33 specifications computer 132 memory 40 static electricity 27 subwoofer
Maintenance & Service Guide
HP Elite 7200 Series Microtower PC