HP Elite Dragonfly 13.5 User Guide

HP Elite Dragonfly 13.5 Manual

HP Elite Dragonfly 13.5 manual content summary:

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    User Guide SUMMARY This guide provides information about components, network connection, power management, security, backing up, and more.
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    back to S Mode. Learn more at Windows.com/SmodeFAQ. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled on
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    Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the
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    Processor configuration setting (select products only) Important information about processor configurations. IMPORTANT: Select computer products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your
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    Button, speakers, and fingerprint reader...10 Special keys...12 Action keys ...13 Hot keys (select products only) ...14 Bottom ...14 Labels ...15 ...19 Operating system controls ...19 Connecting to a WLAN...20 Using HP Mobile Broadband (select products only 20 Using eSIM (select products only)...
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    only 22 Connecting to a wired network...22 Connecting to a local area network (LAN) (select products only 22 Using HP LAN-Wireless Protection (select products only 23 Using HP MAC Address Pass Through (select products only 24 4 Navigating the screen ...25 Using touchpad and touch screen gestures
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    battery power...38 Using HP Fast Charge (select products only)...38 Displaying battery charge...38 Finding battery information in HP Support Assistant (select products DriveLock...47 Entering an Automatic DriveLock password 47 Selecting manual DriveLock ...48 Setting a DriveLock master password ...
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    Windows (select products only 66 Using an HP PC Hardware Diagnostics Windows hardware failure ID code 66 Accessing HP PC Hardware Diagnostics Windows 66 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant 66 Accessing HP PC Hardware Diagnostics Windows from the Start menu
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    ...73 13 Electrostatic discharge ...74 14 Accessibility ...75 HP and accessibility ...75 Finding the technology tools you need ...75 The HP commitment ...75 Organizations...78 Educational institutions...78 Other disability resources...79 HP links ...79 Contacting support ...79 Index ...80 ix
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    the instructions to find your product. ● ‒ or - ● Select the Search icon in the taskbar, type support in the search box, and then select HP Support Assistant. ● Support telephone numbers Replacement parts videos (select products only) Maintenance and service guides HP service center locations
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    mark icon (select products only) in the taskbar. Safety & Comfort Guide ● ● To access this guide: ▲ Select the Search icon in the taskbar, type HP ● Documentation in the search box, and then select HP Documentation. Proper workstation setup Guidelines for posture and work habits that
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    features top-rated components. This chapter provides details about your components, where they are located, and how they work. Locating hardware Use these instructions to find out what hardware is installed on your computer. ▲ Select the Search icon in the taskbar, type device manager in the search
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    output. NOTE: Your computer might also support a Thunderbolt docking station. (4) USB SuperSpeed port with HP Sleep and Charge Connects a USB device, To access this guide: ▲ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. NOTE:
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    Connects an AC adapter that has a USB Type-C connector, port with HP Sleep and Charge and DisplayPort supplying power to the computer and, if Type-C connector, providing DisplayPort output. NOTE: Your computer might also support a Thunderbolt docking station. (4) Battery light When AC power is
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    battery. 2. Select Screen and sleep, and then follow the on-screen instructions. Low blue light mode (select products only) Your computer display is shipped Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp
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    , Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Keyboard area Keyboards can vary by language. NOTE: The keyboard, including the
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    Touchpad settings You learn how to adjust the touchpad settings and components here. Adjusting touchpad settings Use these steps to adjust touchpad settings and gestures. 1. Select the Search icon in the taskbar, type touchpad settings in the search box, and then press enter. 2. Choose a setting.
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    , Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Lights Use the illustration and table to identify the lights on the computer
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    Table 2-5 Lights and their descriptions Component (1) Caps lock light (2) Privacy key light (3) Mute light (4) Microphone mute light (5) Camera privacy light (6) Power light (7) Fn lock light Description On: Caps lock is on, which switches the key input to all capital letters. On:
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    Table 2-6 Button, speakers, and fingerprint reader and their descriptions Component Description (1) Speakers (2) (2) Power button Produce sound. ● When the computer is off, press the button briefly to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.
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    . Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Execute frequently used system functions. See Action keys on page 13. Turns the camera off and on. NOTE: For more information, see Using a camera on page 29.
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    will revert to your previous setting each time you turn on the computer. The keyboard backlight will turn off after 30 seconds of Action keys 13
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    Table 2-8 Action keys and their descriptions (continued) Icon Description inactivity. To turn the keyboard backlight back on, press any key or tap the touchpad (select products only). To conserve battery power, turn off this feature. Turns insert function on or off. Turns the wireless feature
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    the computer provide information you might need when you troubleshoot system problems or travel internationally with the computer. Labels might bottom of a tablet kickstand. ● Service label-Provides important information to identify your computer. When contacting support, you might be asked for the
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    components Component (1) Serial number (2) Product ID (3) HP product name Table 2-12 Service label components Component (1) HP product name (2) Product ID (3) Serial number (4) Warranty period Table 2-13 Service label components Component (1) HP product name (2) Warranty period (3) Product ID 16
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    Table 2-13 Service label components (continued) Component (4) Serial number ● Regulatory labels-Provide computer Before purchasing a SIM card, follow these instructions to determine the correct SIM card size for your computer. 1. Go to http://www.hp.com/support, and then search for your computer by
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    ). To use the Tile features on your computer: 1. Select the Start button, select All apps, and then select the Tile app. 2. Follow the on-screen instructions to create a Tile account and activate your Tile features. 18 Chapter 2 Components
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    communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module (select products only)-A wireless wide area network (WWAN or network, connect to a network, and diagnose and repair network problems. Depending on your computer model, you have several methods to access
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    which allows you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the . Using HP Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your
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    HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP and learn how to use an eSIM, go to https://www.support.microsoft.com , and type Use an eSIM in the search bar. settings. 2. Follow the on-screen instructions for using location settings. Using
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    area (antenna) of one device to another. With NFC and supported apps, you can share websites, transfer contact information, transfer payments antenna on the other NFC device, see your device instructions. 3. Follow any on-screen instructions to continue. Connecting to a wired network Select products
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    on your computer. It closes your wireless (Wi-Fi) or WWAN connection when you connect directly to a LAN. For more information about HP LAN-Wireless Protection, see Using HP LAN-Wireless Protection (select products only) on page 23. If there is no RJ-45 port on the computer, connecting to a LAN
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    customize MAC Address Pass Through: 1. Start Computer Setup (BIOS). ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: ▲ Turn on or restart the tablet, and then quickly hold down the
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    4 Navigating the screen Depending on your computer model, you can navigate the computer screen using one or more methods. ● Use touch gestures directly on the computer screen. ● Use touch gestures on the touchpad. ● Use an optional mouse or keyboard (purchased separately). ● Use an on-screen
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    ● Zoom out by placing two fingers apart on the touchpad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the touchpad zone or touch screen and then moving your fingers apart. Two-finger slide (touchpad and precision touchpad) Place two fingers
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    To change the function of this gesture on a precision touchpad, select Start, select Settings, select Bluetooth & devices, and then select Touchpad. Under Three-finger gestures, in the Taps box, select a gesture setting. Four-finger tap (touchpad and precision touchpad) By default, the four-finger
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    . The keyboard also allows you to use action keys and hot keys to perform specific functions. Using an on-screen keyboard (select products only) These instructions help you learn to use the on-screen keyboard. You can display the on-screen keyboard in several ways: 1. Select the Search icon in the
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    Entertainment features Use your HP computer for business or To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up HDMI Environmental Notices. To access this guide: Entertainment features 29
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    HP Documentation in the search box, and then select HP Documentation. To connect wireless headphones to your computer, follow the device manufacturer's instructions. access this guide: ▲ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation.
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    is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your video features, refer to HP Support Assistant. Connecting a Thunderbolt device using a USB Type-C cable To see video or high-resolution display
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    (select products only) HDMI is the only video interface that supports high-definition video and audio. Connecting a high-definition TV or high-definition TV or monitor, connect the high-definition device according to the instructions. NOTE: To connect an HDMI device to your computer, you need an
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    More sound settings. 3. On the Playback tab, select Digital Audio (HDMI). 4. Select Set Default, and then select OK. Turning off HDMI audio Use these instructions to return the audio stream to the computer speakers. 1. Right-click the Speakers icon in the notification area, at the far right of the
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    taskbar, type project in the search box, and then select Connect to a wireless display. Select Connect, and then follow the on-screen instructions. Discovering and connecting to Intel WiDi certified displays (select Intel products only) Use Intel WiDi to wirelessly project individual files such as
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    connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, refer to HP Support Assistant. Connecting devices to a USB Type-C port (select products only) To connect devices to a USB Type
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    . You can also initiate Sleep manually. Depending on your computer model, the Sleep state might also support Modern Standby mode. This mode unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the
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    When the computer exits Sleep, your work returns to the screen. IMPORTANT: If you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Initiating and exiting Hibernation (select products only) You can enable user-initiated
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    0 and 50%, the battery charges to 50% of full capacity in no more than 30 to 45 minutes, depending on your computer model. To use HP Fast Charge, shut down your computer, and then connect the AC adapter to your computer and to external power. Displaying battery charge To view the
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    (select products only) Follow these steps to access battery information. 1. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ‒ or - Select the question mark icon (select products only) in the taskbar. 2. Select Fixes & Diagnostics
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    or expansion product ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save a charge, contact support. Running on external power For information about connecting to external power, see the Setup Instructions poster provided in
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    ● When updating the system BIOS ● When writing information to a disc (select products only) ● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external power: ● The battery begins to charge. ● The Power
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    . Standard security solutions provided by the Windows operating system, HP applications, Computer Setup (BIOS), and other third-party software on your computer. NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in select regions. If the
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    about setting a Windows administrator password or a Windows user password, select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. Setting passwords in Computer Setup Computer Setup passwords provide additional layers of security for your
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    password helps prevent unauthorized access to Computer Setup. Use these instructions to set a new BIOS administrator password. 1. Start Computer tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: ▲
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    the computer restarts. Changing a BIOS administrator password Use these instructions to change a BIOS administrator password. 1. Start Computer Setup. ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets
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    ) on page 46. ● Set DriveLock Master Password-See Selecting manual DriveLock on page 48. ● Enable DriveLock-See Enabling DriveLock and keyboards: a. Turn off the computer. b. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: a. Turn
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    follow these steps. 1. Start Computer Setup. ● Computers or tablets with keyboards: a. Turn off the computer. b. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: a. Turn off the tablet. b. Press the power button in combination with
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    manual DriveLock To manually Turn off the computer. b. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards . 5. Carefully read the warning. 6. Follow the on-screen instructions to set a DriveLock master password. NOTE: You can enable
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    a. Turn off the computer. b. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: press enter. 5. Carefully read the warning. 6. Follow the on-screen instructions to set a DriveLock user password and enable DriveLock. 7. To save your
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    to manage, and then press enter. 6. Make the selection for the DriveLock password that you want to change, and then follow the on-screen instructions to enter passwords. NOTE: The Change DriveLock Master Password option is visible only if the DriveLock master password was provided at the DriveLock
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    follow the on-screen instructions to enroll your For more information about computer viruses, access the HP Support Assistant. Using firewall software Firewalls are designed to or block authorized email attachments. To temporarily resolve the problem, disable the firewall, perform the task that you
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    instructions. Using HP Client Security (select products only) HP Client Security software is preinstalled on your computer. You can access this software through the HP can use HP Client Security's Password Manager to store and fill in your user names and passwords in supported websites and
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    ● On the upper-right side of the display ● On the left side of the display ● On the back of the display Depending on your product, the reader may be oriented horizontally or vertically. Using a fingerprint reader (select products only) 53
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    icon in the taskbar, type disk in the search box, and then select Disk Cleanup. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under some conditions. ● You drop the computer
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    the Search icon in the taskbar, type support in the search box, and then select HP Support Assistant. ‒ or - Select the question mark icon (select products only) in the taskbar. 2. Under My notebook, select Updates. 3. Follow the on-screen instructions. Cleaning your computer Cleaning your computer
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    gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or
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    gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or
  • HP Elite Dragonfly 13.5 | User Guide - Page 67
    ● Prepare the computer for traveling or shipping: - Back up your information to an external drive. - Remove all discs and all external media cards, such as memory cards. - Turn off and then disconnect all external devices. - Shut down the computer. ● Take a backup of your information. Keep the
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    you have. NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. IMPORTANT: HP recommends that you follow the Restoring and recovery methods on page 60
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    59. NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP Recovery media, and then restart the computer. NOTE
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    ● Platform-specific device drivers ● Software applications, in the case of a custom image To access the latest documentation for HP Sure Recover, go to http://www.hp.com/support. Follow the on-screen instructions to find your product and locate your documentation. Changing the computer boot order 61
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    Computer Setup, turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Navigating and selecting in the main Computer Setup screen, press esc, and then follow the on-screen instructions. To exit Computer Setup, choose one of the following methods: ● To exit
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    HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting download and installation, follow these instructions: Do not disconnect power
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    the search box, and then select the HP Support Assistant app. - or - Select the question mark icon (select products only) in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify
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    most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. TPM BIOS settings (select
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    such as keyboard, mouse, or audio and video palette, you must perform troubleshooting steps before you can receive a failure ID. ▲ You have several options after you receive a failure ID: ● Select Next to open the Event Automation Service (EAS) page, where you can log the case. - or - ● Scan the QR
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    instructions. NOTE: To stop a diagnostic test, select Cancel. Downloading HP PC Hardware Diagnostics Windows The HP PC Hardware Diagnostics Windows downloading instructions the product name or number. 1. Go to http://www.hp.com/support. 2. Select Software and Drivers, select your type of product
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    scan the failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your failure ID and product number automatically filled in. Follow the on-screen instructions. - or - Contact support, and provide the failure ID code. NOTE: To start diagnostics on
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    UEFI is not included in the HP Tool partition. ● The hard drive is damaged. NOTE: The HP PC Hardware Diagnostics UEFI downloading instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are
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    by using the product name or number. 1. Go to http://www.hp.com/support. 2. Select Software and Drivers, select your type of product, enter instructions to select and download the Remote UEFI version for the product. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP
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    2. Select Advanced, and then select Settings. 3. Make your customization selections. 4. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Customizing Remote HP PC Hardware Diagnostics UEFI settings 71
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    can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within one or more of the following specifications. The voltage and current for
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    Table 12-1 DC power specifications Input Power Rating 19.5 V dc @ 16.92 A - 330 W 20 V dc @ 14 A - 280 W NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. Operating environment Use the operating specifications for helpful
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    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep If you remove a component, place it in an electrostatic-safe container. 74 Chapter 13 Electrostatic discharge
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    The HP commitment HP is committed to providing products and services that are accessible for people with disabilities. This commitment supports the establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation
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    to participate with other organizations to advance the field of accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting
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    disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support. Standards The US Access Board created Section 508 of the
  • HP Elite Dragonfly 13.5 | User Guide - Page 87
    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP. Organizations These organizations are a few of the many that provide
  • HP Elite Dragonfly 13.5 | User Guide - Page 88
    that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. ● Customers who are deaf
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    13 identifying 13 insert 14 keyboard backlight 14 mute 13 privacy screen 13 programmable key 14 screen brightness 13 speaker volume 13 switch screen image 13 using 13 for wood veneer 57 disinfecting 56 HP Easy Clean 55 removing dirt and battery level 39 customer support, accessibility 79 D data
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    hot keys break 14 insert 14 microphone mute 13 pause 14 programming query 14 scroll lock 14 using 14 HP 3D DriveGuard 54 HP Assistive Policy 75 HP Client Security 52 HP Fast Charge 38 HP LAN-Wireless Protection 23 HP MAC Address Pass Through 24 HP PC Hardware Diagnostics UEFI downloading 69 failure
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    media 60 USB flash drive 60 recovery media 59 creating using HP Cloud Recovery Download Tool 59 creating using Windows tools 59 regulatory information action keys 13 Section 508 accessibility standards 77 security cable 52 security cable slot, identifying 3 serial number, computer 15 service labels,
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    Windows tools, using 59 wireless action key 14 wireless antennas, identifying 7 wireless button 19 wireless certification label 15 wireless controls button 19 operating system 19 wireless key 19 wireless light 19 wireless network (WLAN) connecting 20 corporate WLAN connection 20 functional range 20
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User Guide
SUMMARY
This guide provides information about components, network connection, power management, security, backing up,
and more.