HP EliteBook 8460p Reference Guide

HP EliteBook 8460p Manual

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  • HP EliteBook 8460p | Reference Guide - Page 1
    HP Notebook Reference Guide
  • HP EliteBook 8460p | Reference Guide - Page 2
    are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: March 2011 First Edition: June
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    or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety
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    iv Safety warning notice
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    models only) ...8 Using Bluetooth wireless devices ...8 Bluetooth and Internet Connection Sharing (ICS 8 Connecting to a wired network ...9 Using a modem (select models only 9 Connecting a modem cable 9 Connecting a country- or region-specific modem cable adapter 11 Selecting a location
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    power plans 25 Setting password protection on wakeup 25 Using Power Assistant (select models only 27 Using battery power ...27 Finding additional battery information 27 Using Battery Check ...28 Displaying the remaining battery charge 28 Maximizing battery discharge time 28 Managing
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    Testing an AC adapter ...32 Switching between graphics modes (select models only 32 5 External cards and devices ...33 Using Media Card Reader cards (select models only 33 Inserting a digital card ...33 Removing a digital card ...34 Using PC Cards (select models only 34 Configuring a PC
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    the computer ...55 Using passwords ...56 Setting passwords in Windows 56 Setting passwords in Computer Setup 57 Managing a BIOS administrator password 57 Entering a BIOS administrator password 58 Managing a Computer Setup DriveLock password 58 Setting a DriveLock password 59 Entering
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    ...70 Cleaning the display 70 Cleaning the sides and cover 70 Cleaning the TouchPad and keyboard 71 Cleaning a tablet PC pen and pen holder 71 Updating programs and drivers ...71 Using SoftPaq Download Manager ...72 9 Computer Setup (BIOS) and System Diagnostics 73 Using Computer Setup
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    Appendix B Troubleshooting resources ...91 Appendix C Electrostatic Discharge ...92 Index ...93 x
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    system, drivers, troubleshooting tools, and technical support. To access Help and Support, select Start > Help and Support. For country- or region-specific support, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. ● Safety & Comfort Guide
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    area network (WLAN) device ● HP Mobile Broadband Module (wireless wide area network (WWAN) device) ● Bluetooth® device For more information on wireless technology, refer to the information and Web site links provided in Help and Support. Identifying wireless and network status icons Windows® 7 Icon
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    a network. Network (disabled/ disconnected) Indicates that no wireless connections are available. Windows Vista® Icon Name Wireless (connected) Description Indicates that one or more wireless devices are on. Wireless (disconnected) Indicates that all wireless devices are off. HP Connection
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    on or off You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices. NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the keyboard. The term wireless button is used throughout this guide to refer to all
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    Using a WLAN A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. Connecting to an existing WLAN Windows 7 1. Be sure that the WLAN device is on. (Refer to
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    -speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased networks use a combination of both types. ● Wireless encryption-Wi-Fi Protected Access (WPA) uses security settings to encrypt and decrypt data transmitted over the network. WPA uses Temporal Key
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    pressing the power button. Then shut down the computer through the operating system. 2. Close the display. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Remove the battery. 6. Insert the SIM into the SIM slot, and gently press the SIM
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    ● Imaging devices (cameras and printers) ● Audio devices Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the Bluetooth software Help. Bluetooth and
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    of Bluetooth and the Windows operating system. Connecting to a wired network Using a modem (select models only) A modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries or regions, a specific modem cable adapter is also
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    2. Plug the modem cable into the RJ-11 telephone wall jack (2). 10 Chapter 2 Networking (select models only)
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    Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter. To connect the modem to
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    using the modem. As you add new location settings, they are saved by the computer so that you can switch among settings at any time. You can add Windows 7 1. Select Start > Device and Printers. 2. Right-click the device supported by the modem, the country/region selection for USA or UK is displayed.)
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    Click New. The New Location window opens. 6. In the supported by the modem, the country/region selection for USA or UK is displayed use the preceding procedure to add network (LAN) (select models only) Connecting to a LAN requires an 8-pin, RJ-45 network cable (purchased separately). If the network
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    2. Plug the other end of the network cable into a network wall jack (2). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. 14 Chapter 2 Networking (select models only)
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    specific keys pressed in combination with the fn key) ● Media keys Refer to the Getting Started guide for information about your computer's media activity controls. Audio Your computer provides a variety of audio radio programs. ● Create (burn) audio CDs using the installed optical drive (select
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    volume Depending on your computer model, you can adjust the volume using the following: ● Volume buttons ● Volume hotkeys (specific keys pressed in combination with the fn key) ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or
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    To check the recording functions on your computer, follow these steps: 1. Select Start > All Programs > Accessories > Sound Recorder. 2. Click Start Recording and speak into the microphone. Save the file to your desktop. 3. Open a multimedia program and play back the sound. To
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    Some computers include an integrated webcam. With the preinstalled software, you can use the webcam to take a photo or record a video. You can preview access the webcam, refer to the Getting Started guide. For information on using the webcam, select Start > Help and Support. 18 Chapter 3 Multimedia
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    interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer. ▲ To connect a VGA display device, connect the device cable to the external monitor port. NOTE: For product-specific instructions on switching the screen image, refer to your
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    -specific instructions on switching the screen image, refer to your Getting Started guide. Configuring audio for HDMI To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device
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    that asserts output protection, such as DVD and Blu-ray discs, will not play on Intel Wireless Display. For details about using the wireless TV adapter, refer to the manufacturer's instructions. NOTE: Be sure that wireless is enabled on your computer before using the wireless display. Video 21
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    or a power switch. The term power button is used throughout this guide to refer to both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The shut down command closes all open programs, including the operating system, and then
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    the display. ● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits Sleep, the power lights turn on and your work returns to the screen as it was before you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password
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    must enter your Windows password before your work will return to the screen. Using the power meter The power meter is located in the notification area, at the far right of the taskbar. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the
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    , click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. Windows Vista 1. Select Start > Control Panel > System and Maintenance > Power Options. 2. In the
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    4. Click Require a password (recommended). 5. Click Save changes. 26 Chapter 4 Power management
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    a charged battery and is running on external AC power, the computer automatically switches to battery power if the AC adapter is disconnected from the computer or an AC power loss occurs. NOTE: When you disconnect AC power, the display brightness is automatically decreased to save battery life. For
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    the brightness on the display. ● Remove the battery from the computer when it is not being used or charged. ● Store the battery in a cool, dry location. ● Select the Power saver setting in Power Options. Managing low battery levels The information in this section describes the alerts and system
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    when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation
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    about ordering a replacement battery. Using external AC power NOTE: For information on connecting to AC power, refer to the Setup Instructions poster provided in the computer box. External AC power is supplied through an approved AC adapter or an optional docking or expansion device. WARNING! To
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    to charge. ● If the computer is turned on, the power meter icon in the notification area changes appearance. When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The display brightness is automatically decreased to save battery life. Using
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    . Contact HP Customer Support for information on obtaining a replacement AC power adapter. Switching between graphics modes (select models only) Select computers are equipped with switchable graphics and have two modes for processing graphics. When you switch from AC power to battery power, the
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    and convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported on your computer, refer to the Getting Started guide. Inserting a digital card CAUTION: To reduce the risk
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    of data or an unresponsive system, use the following procedure to safely Using PC Cards (select models only) A PC Card is a credit card-sized accessory designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). The PC Card slot supports
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    loss of support for other PC Cards during configuration, install only the software required for the device. If you are instructed by the PC Card manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install other software, such as card services
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    of damage to the connectors: Use minimal force when inserting a PC Card. Do not move or transport the computer when a PC Card is in use. The PC Card slot may , and a menu of available options may be displayed. NOTE: The first time you connect a PC Card, a message in the notification area
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    you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install additional software, such as card services, socket services, or enablers, that are supplied by the ExpressCard manufacturer. Using ExpressCards
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    the connectors: Use minimal force when inserting an ExpressCard. Do use. The ExpressCard slot may contain a protective insert. To remove the insert: 1. Press in on the insert (1) to unlock has been detected, and a menu of options may be displayed. NOTE: The first time you connect an ExpressCard,
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    : The term smart card is used throughout this chapter to refer to both smart cards and Java™ Cards. A smart card is a credit card-sized accessory that carries a microchip containing memory and a microprocessor. Like personal computers, smart cards have an operating system to manage input and output
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    , mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. These instructions may be provided with the software, on disc
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    1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE 1394a devices. Using 1394 devices (select models only
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    hard drive. Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. NOTE: The eSATA port also supports an optional USB device. 42 Chapter 5 External cards
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    : To reduce the risk of loss of information or an unresponsive system, use the following procedure to safely remove the device. 1. To remove an eSATA device, save your information and close all programs associated with the device. 2. Click the remove hardware icon in the notification area, at the
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    serial devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. ▲ To connect a serial device, connect the device cable to the serial port on the computer. Using optional
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    : The computer has only one expansion port. Using the docking connector (select models only) The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. NOTE: The following image
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    46 Chapter 5 External cards and devices
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    use excessive force when inserting a drive into a drive bay. ● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The write process is sensitive to vibration. ● When the battery is the only source of power, be sure that the battery is sufficiently charged
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    computer to AC power. 2. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 3. Windows 7-Click Defragment disk. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks
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    Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects the hard drive by parking the drive and halting data requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A
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    : ● Enable and disable HP 3D DriveGuard. NOTE: Depending on your user privileges, you may be unable to enable or disable HP 3D DriveGuard. Privileges for non-administrator users can be changed by members of an administrator group. ● Determine whether a drive in the system is supported. To open the
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    , a short pause is normal. If you have not selected a media player, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. Slot load CAUTION: Do not insert 8-cm optical discs into a slot load optical drive. It may cause damage to the optical drive
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    When the disc tray opens normally 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by
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    (1) next to the drive. 2. Remove the disc (2) by holding it by the edges and avoid touching the flat surfaces. 3. Place the disc in a protective case. Using optical drives (select models only) 53
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    your network. Sharing drives is a feature of the Windows operating system that > Control Panel > Network and Internet > Network and Sharing Center. Using RAID (select models only User Guide located in Help and Support or refer to the HP Web site at http://www.hp.com/support. 54 Chapter 6 Drives
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    internal network adapter Unauthorized access to a Windows user account Unauthorized access to data HP ProtectTools Security Manager ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in
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    security password is used with the optional embedded security chip. ● Windows passwords are set only in the Windows operating system. ● If you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey to access the utility. ● If you forget both the DriveLock user password
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    , and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator Password, and then press enter. 4. When prompted, type
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    restarts. Deleting a BIOS administrator password 1. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security
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    esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock Passwords, and then press enter. 4. Use a pointing device to click the hard drive you
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    that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter. After 2 incorrect attempts to enter the
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    DriveLock password is enabled, a random user password and a DriveLock master password will be created for you. When any user passes the password credential, the same random user and DriveLock master password will be used to unlock the drive. NOTE: You must have a BIOS administrator password before
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    5. Use a pointing device or the arrow keys to select Disable protection. 6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and Exit, and
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    software When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities computer viruses, type viruses in the Search box in Help and Support. Using antivirus software 63
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    installed on. ● Network-based firewalls-Installed between your DSL or cable modem and your home network to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria
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    : ● Run Windows Update as soon as possible after you set up your computer. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing critical
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    on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools online Help. 66 Chapter 7 Security
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    from the illustration in this section. Refer to the Getting Started guide for the location of the security cable slot on your computer. 1. key (1) into the cable lock (2). 3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.
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    to the fingerprint software Help for instructions. After you create your fingerprint identity, you can set up a Single Sign On service that allows you to use your fingerprint scanner to create credentials for any application that requires a user name and password. Locating the fingerprint reader The
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    8 Maintenance 69
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    or tablet PC. Disconnect external power. Disconnect all powered external devices. CAUTION: Do not spray cleaning agents or liquids directly on surface can permanently damage internal components. Cleaning the display Gently wipe the display using a soft, lint-free cloth moistened with an
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    off from some of the internal electronics of the tablet PC. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic
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    , a window is displayed asking if you want to show only software for the computer you are using or to show the software for all supported models. Select Show software for all supported models. If you have used HP SoftPaq Download Manager previously, go to Step 3. a. Select your operating system and
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    the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup. Errors can
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    press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select File > Restore Defaults. 4. Follow the on-screen instructions. 5. To save your changes and exit, click
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    to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect
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    HP Customer Support to report the issue and purchase a replacement battery. You can also view system information and error logs in the System Diagnostics window. To start System Diagnostics: 1. Turn on or restart the computer. While the "Press the ESC key for Startup Menu" message is displayed
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    Digital (SD) Memory Card ● Docking station upgrade bay ● External SATA drive You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup. You can also press esc while the "Press the ESC key for Startup Menu" message is displayed at the
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    docking device (select models only), use a pointing device or the arrow keys to select System Configuration > Device Configurations. Confirm USB legacy support Load (RPL) server without using MultiBoot, press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the
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    to boot using the first of each type of boot device (except for optical devices). For example, if the computer is connected to an optional docking device (select models only) that contains a hard drive, this hard drive will be shown in the boot order as a USB hard drive. If the system attempts to
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    on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select the Legacy Boot Order list, and then press enter. 4. To move the
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    Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and then press enter. 4. In the Multiboot Express Popup Delay (Sec) field, enter the length of time in seconds that you want the computer to display the startup location menu before it defaults to the
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    software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment. Client management includes the following key capabilities and features: ● Initial software image deployment ● Remote system software installation
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    Checkup monitoring and diagnostics ● Web-accessible reporting of business-critical details such as thermal warnings and memory alerts ● Remote updating of system software such as device drivers and the system BIOS NOTE: Additional functionality can be added when HP Client Manager for Altiris is used
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    Manager for Altiris is available for download from the HP Web site. When Altiris Solutions software is used in conjunction with HP System Software Manager or HP Client Manager for Altiris, administrators can also update the system BIOS and device driver software from a central console. 84 Chapter 11
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    of software and content on standard computing devices across any network for all enterprise users ● Scale to meet enterprise needs HP SSM (System Software Manager) HP SSM lets you remotely update system-level software on multiple systems simultaneously. When executed on a client computer, SSM
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    Using Intel Active Management Technology (select models only) Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked Remote diagnosis and repair ● Hardware-based isolation and recovery-limit or cut off computer network access if virus-like activity is
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    or small business iAMT model. Set options to control remote configuration of AMT. Reset the AMT configuration to factory defaults. Disable/enable remote boot control to IDE diskette or CD­ ROM and assign a user name and password. Using Intel Active Management Technology (select models only) 87
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    ME Password Select Change ME Password To do this Set options to control requirements for the network password and the MEBx password. Disable/enable or disable updating firmware remotely. Set the real-time clock. Set a time-out value. To do this Change the password. NOTE: The default password is
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    package "FRAGILE." ● If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an 802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in some environments
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    to the use of a particular device, ask for authorization to use it before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each country or region on your itinerary. ◦ Check the power cord and adapter requirements
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    .html. Choose from the following types of support: ◦ Chat online with an HP technician. NOTE: When chat is not available in a particular language, it is available in English. ◦ E-mail HP Customer Support. ◦ Find HP Customer Support worldwide telephone numbers. ◦ Locate an HP service center. 91
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    , observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after Handle electronic components as little as possible. ● Use nonmagnetic tools. ● Before handling components, discharge HP Customer Support. 92 Appendix C Electrostatic Discharge
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    A AC adapter, testing 32 administrator password 56 airport security devices 47 Altiris Deployment Solutions 82 antivirus software 63 audio functions, checking 16 Automatic DriveLock password entering 61 removing 61 B battery conserving power 29 discharging 28 displaying remaining charge
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    , using 44 P passwords administrator 56 BIOS administrator 57 DriveLock 58 user 56 PC Cards configuring 35 description 34 inserting 36 removing 37 removing insert 36 software and drivers 35 supported types 34 ports expansion 45 external monitor 19 HDMI 20 Intel Wireless Display 21
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    41 USB hubs 40 USB legacy support 73 user password 56 using external AC power 30 modem 9 power meter 24 power plans 24 power-saving states 23 V VGA port, connecting 19 video 19 volume adjusting 16 buttons 16 keys 16 W Web sites HP System Software Manager 85 Intel Pro technology
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HP Notebook
Reference Guide