HP EliteBook 8570w Getting Started HP Notebook

HP EliteBook 8570w Manual

HP EliteBook 8570w manual content summary:

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    Getting Started HP Notebook
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    Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty
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    or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the
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    iv Safety warning notice
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    ...5 Buttons and fingerprint reader (select models only 6 Keys ...8 Front ...9 Right ...10 Left ...11 Rear ...12 Display ...13 Bottom ...14 3 Networking ...16 Using an Internet service provider (ISP 16 Connecting to a wireless network ...17 Connecting to an existing WLAN 17 Setting up a new
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    Replacing an optical drive 34 Adding or replacing memory modules 35 Adding or replacing the memory module underneath the keyboard (select models only) ...38 Using the DreamColor display (select models only 42 Updating programs and drivers ...42 Cleaning your computer ...43 Cleaning products ...43
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    7 Customer service ...49 Contacting customer service ...49 Labels ...50 8 Specifications ...51 Input power ...51 Operating environment ...51 Index ...52 vii
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    viii
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    your computer from damage caused by viruses. The software is preinstalled on the computer and includes a limited subscription for free updates. For more information, see the HP Notebook Reference Guide. For instructions on accessing this guide, see Finding information on page 2. ● Get to know
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    your computer: Select Start > Help and Support > User Guides. ● Power management features ● How to maximize battery life ● How to use the multimedia features of the computer ● How to protect the computer ● How to care for the computer ● How to update the software ● How to install certain components
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    Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. product support, go to
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    like the right button on an external mouse. Functions like the center button on an external mouse. Functions like the left button on an external mouse. Moves the pointer and selects or activates items on the screen. Turns the TouchPad on and off when it is double-tapped. 4 Chapter 2 Getting
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    Amber: The TouchPad is off. ● Off: The TouchPad is on. device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● On: The computer is on. ● Off: The computer is off or in Hibernation. ● On: The calculator function
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    about your power settings: ● Select Start > Control Panel > System and Security > Power Options. ● For more information, see the HP Notebook Reference Guide. Turns the wireless feature on or off but does not establish a wireless connection. Mutes and restores speaker sound. When Windows is running
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    Component (5) Calculator button Description Activates the calculator function. (6) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon. (7) TouchPad on/off button Turns the TouchPad on and off when it is double-tapped. Top 7
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    used system functions when pressed in combination with a function key, the num lk key, the esc key, or other keys. For more information, see Keyboard and pointing devices on page 19. Displays the Windows Start menu. Displays a shortcut menu for items beneath the cursor. When num lk has been enabled
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    Front Component (1) (2) (3) Wireless light Power light AC adapter/Battery light (4) Hard drive light (5) Display release latch (6) Media Card Reader (7) Speakers (2) Description Turns the wireless feature on or off but does not establish a wireless connection. ● On: The computer is on. ●
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    disabled. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Connect optional USB 3.0 compatible devices and provide enhanced USB power performance. Connects an external VGA monitor or projector. (5) Smart card reader Supports optional smart cards
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    Enable display device, such as a high-performance monitor device. Connects an optional USB device. For more information about USB devices, see the HP Notebook Reference Guide. Connects an optional USB 2.0 compatible device Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Supports
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    Rear Component (1) (2) RJ-11 (modem) jack Power connector Description Connects a modem cable. Connects an AC adapter. 12 Chapter 2 Getting to know your computer
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    Component Description (1) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of applies to your country or region. These notices are located in Help and Support. Display 13
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    Description Holds the battery. Supports a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Releases the battery. Connects an optional accessory battery. Connects an optional docking device. Releases the service door from the computer. Enable airflow to cool
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    Component (8) (9) Bluetooth compartment Service door Description Contains a Bluetooth device (select models only). Provides access to the hard drive, the wireless LAN (WLAN) module slot, the WWAN module slot, and the memory module slots. CAUTION: To prevent an unresponsive system, replace the
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    icons may be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services. To set up a new Internet account or configure the computer to use an existing account, double-click an icon, and then follow the on-screen instructions. ● Windows Connect to the
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    wide area network (WWAN) device ● Bluetooth device For more information on wireless technology and connecting to a wireless network, see the HP Notebook Reference Guide and information and website links provided in Help and Support. Connecting to an existing WLAN 1. Turn on the computer. 2. Be
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    up a new wireless network. To use the Windows tools to set up your network: ● Select Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection or network > Set up a network. Then follow the on-screen instructions. NOTE: It is recommended that you initially
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    in system memory is saved to the hard drive. The function of the fn+f3 hot key can be changed. For example, you can set the fn+f3 hot key to initiate Hibernation instead of Sleep. In all Windows operating system windows, references to the sleep button apply to the fn+f3 hot key. Using the keyboard
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    volume. Displays charging level Decreases the screen brightness level. Increases the screen brightness level. Turns the keyboard backlight on and off (select models only). NOTE: The keyboard backlight is turned on at the factory. To extend battery life, turn off the keyboard backlight. Using
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    (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties: ● Select Start
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    off and on To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button. The TouchPad light and on-screen display icons indicate the TouchPad status. The following table shows and describes the TouchPad display icons. TouchPad light Amber Icon Description Indicates that
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    of the taskbar. 2. Click the Synaptics Pointing Device icon , and then click Pointing Device Properties. 3. Click the Device Settings tab, select the device in the window that is displayed, and then click Settings. 4. Select the gesture to activate the demonstration. To turn the gestures on and off
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    fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching must be done within the TouchPad zone. NOTE: Rotating is disabled by default. 24 Chapter 4 Keyboard and pointing devices
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    Flicking Flicking allows you to navigate through screens or quickly scroll through documents. To flick, use three fingers to touch the TouchPad zone in a light, quick flicking motion up, down, left, or right. NOTE: Three-finger flicking is disabled by default. Using pointing devices 25
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    can cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery. ▲ Slide the battery release latch (1), and then pull the battery (2) upward. Remove the battery (3). 26 Chapter 5 Maintenance
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    , turn the computer on by pressing the power button. Then shut down the computer through the operating system. Removing the service door Remove the service door to access the memory module slot, hard drive, regulatory label, and other components. To remove the service door: 1. Remove the battery
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    optional screw, it is stored on the inside of the service door. 5. Insert the battery (see Inserting or removing the battery on page 26). Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from
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    a hard drive: 1. Save your work and shut down the computer. 2. Disconnect AC power and external devices connected to the computer. 3. Turn the computer upside down on a flat surface. 4. Remove the battery (see Inserting or removing the battery on page 26). 5. Remove the service door (see Removing or
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    8. Open the smart card holder (3) to a vertical position. 9. Loosen the hard drive screw (1). Pull the hard drive tab (2) to the right to disconnect the hard drive. 10. Lift the hard drive (3), and then pull the hard drive out of the hard drive bay. 30 Chapter 5 Maintenance
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    11. Remove the four screws (1) on the hard drive bracket and remove the hard drive bracket (2). NOTE: The new hard drive may have a bracket attached. If a bracket is not included, reverse this procedure to place the bracket onto the new hard drive. Installing a hard drive To install the hard drive:
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    the smart card holder (1). 5. Tighten the smart card holder screws (2). 6. Tighten the hard drive cover screws (3). 7. Replace the service door (see Removing or replacing the service door on page 27). 8. Replace the battery (see Inserting or removing the battery on page 26). 9. Turn the computer
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    the computer through the operating system. To remove a hard drive from the upgrade bay: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on
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    the computer through the operating system. To remove an optical drive from the upgrade bay: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down
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    up, and then reconnect AC power and external devices to the computer. 7. Turn on the computer. Adding or replacing memory modules The computer has two or four memory module slots depending on processor configuration. Two memory module slots are located under the service door. Additionally, quad-core
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    the operating system. 1. Save your work and shut down the computer. 2. Disconnect AC power and external devices connected to the computer. 3. Turn the computer upside down on a flat surface. 4. Remove the battery (see Inserting or removing the battery on page 26). 5. Remove the service door (see
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    edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container. 7. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components
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    computer through the operating system. To replace the primary memory module underneath the keyboard: 1. Save your work and shut down the computer. 2. Disconnect AC power and external devices connected to the computer. 3. Turn the computer upside down on a flat surface, with the battery bay away from
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    by pressing down on the keyboard release cut-out (2). c. Turn the computer right-side up and gently release the tabs along the top edge of the keyboard (3). Then rest the keyboard on the TouchPad. NOTE: Do not disconnect the keyboard cable. To avoid disconnecting the keyboard cable, do not pull the
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    away the retention clips (1) on each side of the memory module. The memory module tilts up. b. Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To protect a memory module after removal, place it in an electrostatic-safe container
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    and flip it over (1), resting it on the base enclosure. b. Slide the keyboard tabs (2) into the base enclosure slots. c. Press gently on the keyboard(3) so that it snaps into place. NOTE: Gently push along the top of the keyboard to ensure all tabs are in place. Replacing a drive in the upgrade
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    select Start > All Programs > Productivity and Tools > Mobile Display Assistant. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to download the latest versions. You can also register
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    Turn off the computer. 2. Disconnect external power. 3. Disconnect all powered external devices. CAUTION: Do not spray cleaning agents or liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components. Cleaning the display Gently wipe the display
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    CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys. This can permanently damage internal components. ● To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or
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    the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP Recovery Disc Creator can create two kinds of recovery DVDs as follows: ● Windows DVD-Installs the operating system without additional drivers or applications
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    that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD
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    partition are listed, restart the computer, and then press f8 before the Windows operating system loads. 4. Select Startup Repair. 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and
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    any keyboard key. 4. Follow the on-screen instructions. 5. Click Next. 6. Select Repair your computer. 7. Follow the on-screen instructions. After the repair is completed: 1. Eject the Windows 7 operating system DVD, and then insert the Driver Recovery disc. 2. Install the Hardware Enabling Drivers
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    If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Service. For U.S. product support, go to http://www.hp.com/go/contactHP. For worldwide product support, go to http://welcome.hp.com
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    available when you contact customer service. The service label is affixed inside the battery bay. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. The Microsoft Certificate of Authenticity
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    from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with 120 W Slim Adapter 19.5V DC @ 7.7A - 150 W Slim Adapter 19.5V DC @ 10.3A - 200 W Slim Adapter NOTE: This product is designed for IT power systems in Norway
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    image, switching 20 display release latch 9 DisplayPort, identifying 11 docking connector, identifying 14 E eSATA port 11 esc key, identifying 8 external monitor port 10 F f11 recovery 48 fingerprint reader, identifying 7 fn key, identifying 8, 19 function keys, identifying 8 H hard drive bracket
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    keys 20 screen image, switching 20 scrolling TouchPad gesture 24 security cable slot, identifying 11 serial number 50 serial number, computer 50 service door 15 service door, removing or replacing 27 setup of WLAN 17 SIM slot, identifying 14 slots security cable 11 SIM 14 smart card reader
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Getting Started
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