HP EliteDesk 800 35W G3 Hardware Reference Guide

HP EliteDesk 800 35W G3 Manual

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  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 1
    HP Desktop Mini Hardware Reference Guide
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 2
    /get-know-windows-7 for details. To access the latest user guides or manuals for your product, go to http://www.hp.com/ support, and select your country. Select Find your product, and then follow the on-screen instructions. Software terms By installing, copying, downloading, or otherwise using any
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 3
    About This Book This guide provides basic information for upgrading the HP Desktop Mini Business PC. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 4
    iv About This Book
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 5
    600 2 Front panel components (ProDesk 400) ...3 Rear panel components (EliteDesk 800, and ProDesk 600 4 Rear panel components (ProDesk 400) ...5 Serial number location ...6 2 Setup ...7 Changing from desktop to tower orientation ...7 Attaching the computer to a mounting fixture ...9 Installing
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 6
    methods ...44 Appendix B Computer operating guidelines, routine care and shipping preparation 45 Computer operating guidelines and routine care 45 Shipping preparation ...46 Appendix C Accessibility ...47 Supported assistive technologies ...47 Contacting support ...47 Index ...48 vi
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 7
    installed in the computer, run the diagnostic utility (included on some computer models only). NOTE: This computer model can be used in a tower orientation or a desktop orientation. The tower stand is sold separately. Standard configuration features 1
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 8
    tracker, or smartwatch. NOTE: The drive light is normally white when the power is on. If it is flashing red, there is a problem with the computer and the drive light is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code. 2 Chapter 1 Product features
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    out (headset)/Audio-in (microphone) combo jack 2 USB 3.x port with HP Sleep and Charge* 5 Drive light 3 Headphone jack 6 Dual-state power there is a problem with the computer and the drive light is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 10
    Rear panel components (EliteDesk 800, and ProDesk 600) NOTE: Your computer model may look slightly different from the illustration in this section. Item Icon 1 Component Antenna cover 2 Cover lock switch 3
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    Rear panel components (ProDesk 400) NOTE: Your computer model may look slightly different from the illustration in this section. Item Icon 1 Component Antenna cover 2 Thumbscrew 3 Security cable slot 4 External antenna connector 5 Padlock loop 6 Dual-Mode DisplayPort (D++) Item Icon 7 8
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 12
    Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting support for assistance. 6 Chapter 1 Product features
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    2 Setup Changing from desktop to tower orientation The computer can be used in a tower orientation with an optional tower stand that can be purchased from HP. NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional tower stand. 1. Remove/disengage any security
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    NOTE: Be sure that at least 10.2 centimeters (4 inches) of space on all sides of the computer remains clear and free of obstructions. 7. Lock any security devices that were disengaged when the access panel was removed. 8 Chapter 2 Setup
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    , swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by UL or CSA Listed wall-mount bracket. 1. If the computer is on a To attach the computer to other mounting fixtures, follow the instructions included with the mounting fixture to ensure that the computer is safely
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    Installing a security cable The security cable displayed below can be used to secure the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Connecting the power cord When connecting the AC adapter, it is
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 17
    service. No tools are needed for most of the installation procedures described in this chapter. Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide This guide is located on the web at http://www.hp.com/
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    Removing the computer access panel To access internal components, you must remove the access panel: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as a USB flash drive, from the computer. 3. Turn off the computer properly through the
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    7. Slide the access panel forward, and lift it off the computer (2). NOTE: Your computer model may look slightly different from the illustrations in this section. Removing the computer access panel 13
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    Replacing the computer access panel On computer models with a cover lock switch on the rear panel, place the access panel on the computer and slide it back. NOTE: When the access panel slides into place, the cover lock switch automatically locks. On computer models with a thumbscrew on the rear
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 21
    properly if you install unsupported memory modules. Memory modules constructed with x8 and x16 DDR devices are supported; memory modules constructed with x4 SDRAM are not supported. HP offers upgrade memory for this computer and advises that the consumer purchase it to avoid compatibility issues
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    Populating memory module slots There are two memory module slots on the system board, with one slot per channel. The sockets are labeled DIMM1 and DIMM3. The DIMM1 slot operates in memory channel B. The DIMM3 slot operates in memory channel A. Item 1 2 Description Memory module slot, Channel B
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 23
    turn off any external devices. 4. Disconnect the power cord from the AC outlet and disconnect any external devices. 5. Remove the computer access panel. For instructions, see Removing the computer access panel on page 12. 6. Tilt the fan up using the front tab and leave it in the up position. NOTE
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    7. Locate the memory modules on the system board. 8. To remove a memory module, press outward on the latches (1) on each side of the memory module, and then pull the memory module (2) out of the slot. 9. Slide the new memory module (1) into the slot at approximately a 30° angle, and press the memory
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    down, and then press the fan down until the it clicks into place. CAUTION: Avoid pulling the fan cable. 11. Replace the access panel. For instructions, see Replacing the computer access panel on page 14. 12. If the computer was on a stand, replace the stand. 13. Reconnect external devices, plug in
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    AC outlet. You must disconnect the power cord to avoid damage to the internal components of the computer. 5. Remove the computer access panel. For instructions, see Removing the computer access panel on page 12. WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 27
    hard drive guide screws with the slots on the hard drive cage, press the hard drive down into the cage, and then slide it forward until it stops and locks into place (1). 3. Rotate the hard drive latch down (2) to engage the hard drive. 4. Replace the access panel. For instructions, see Replacing
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    components of the computer. 5. Remove the computer access panel. For instructions, see Removing the computer access panel on page 12. WARNING! the drive up and out of the cage (2). 8. If your model is an EliteDesk 800 65W, remove the secondary fan under the hard drive. a. Disconnect the fan plug
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 29
    c. Lift the fan out of the chassis (3). 9. To remove the hard drive cage, remove the three screws (1) securing the hard drive cage to the chassis. 10. Lift the hard drive cage (2) out of the chassis. Replacing an M.2 PCIe solid-state drive 23
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 30
    11. Locate the solid-state drive on the system board. 12. Remove the screw securing the solid-state drive to the system board (1). 13. Grasp the solid-state drive by the sides and carefully pull it out of the socket (2). 14. Remove the screw holder from the solid-state drive (3) for use on the
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    hard drive cage (1) into the chassis. 19. Secure the hard drive cage to the chassis with the three screws (2). 20. If your model is an EliteDesk 800 65W, replace the secondary fan under the hard drive. a. Set the fan in place in the hard drive cage (1). b. Fasten the three screws to secure
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 32
    hard drive guide screws with the slots on the hard drive cage, press the hard drive down into the cage, then slide it forward (1) until it stops and locks in place. 22. Rotate the hard drive latch down to engage the hard drive (2). 23. Replace the access panel. For instructions, see Replacing
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 33
    components of the computer. 5. Remove the computer access panel. For instructions, see Removing the computer access panel on page 12. WARNING! To the drive up and out of the cage (2). 8. If your model is an EliteDesk 800 65W, remove the secondary fan under the hard drive. a. Disconnect the fan plug
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 34
    c. Lift the fan out of the chassis (3). 9. Remove the three screws (1) securing the hard drive cage to the chassis. 10. Lift the hard drive cage (2) out of the chassis. 28 Chapter 3 Hardware upgrades
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 35
    11. Locate the WLAN module on the system board. 12. Disconnect both antenna cables (1) from the WLAN module. NOTE: You may need to use a small tool, such as a pair of tweezers or needle-nose pliers, to disconnect and connect the antenna cables. 13. Remove the screw (2) securing the WLAN module to
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 36
    hard drive cage (1) into the chassis. 20. Secure the hard drive cage to the chassis with the three screws (2). 21. If your model is an EliteDesk 800 65W, replace the secondary fan in the hard drive cage. a. Set the fan in place in the hard drive cage (1). b. Fasten the three screws (2) to
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 37
    hard drive guide screws with the slots on the hard drive cage, press the hard drive down into the cage, then slide it forward (1) until it stops and locks in place. 23. Rotate the hard drive latch down (2) to engage the hard drive. 24. Replace the access panel. For instructions, see Replacing
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 38
    components of the computer. 5. Remove the computer access panel. For instructions, see Removing the computer access panel on page 12. WARNING! To the drive up and out of the cage (2). 8. If your model is an EliteDesk 800 65W, remove the secondary fan under the hard drive. a. Disconnect the fan plug
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 39
    c. Lift the fan out of the chassis (3). 9. Remove the three screws securing the hard drive cage to the chassis (1). 10. Lift the hard drive cage out of the chassis (2). Installing an external antenna 33
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 40
    11. Locate the WLAN module on the system board. 12. Disconnect the internal antennae from the WLAN module. For instructions, see Replacing the WLAN module on page 27. 13. Locate both external antenna positions on the rear of the chassis. 14. To view the knock-
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 41
    hard drive cage (1) into the chassis. 19. Secure the hard drive cage to the chassis with the three screws (2). 20. If your model is an EliteDesk 800 65W, replace the secondary fan under the hard drive. a. Set the fan in place in the hard drive cage (1). b. Fasten the three screws to secure
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 42
    hard drive guide screws with the slots on the hard drive cage, press the hard drive down into the cage, then slide it forward (1) until it stops and locks in place. 22. Rotate the hard drive latch down (2) to engage the hard drive. 23. Replace the access panel. For instructions, see Replacing
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 43
    dispose of in fire or water. Replace the battery only with the HP spare designated for this product. CAUTION: Before replacing the battery, it internal components of the computer. 5. Remove the computer access panel. For instructions, see Removing the computer access panel on page 12. 6. Rotate the
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 44
    7. Slide the drive back until it stops, and then lift the drive up and out of the cage (2). 8. If your model is an EliteDesk 800 65W, remove the secondary fan under the hard drive. a. Disconnect the fan plug from the system board (1). b. Remove the three screws securing the secondary fan (2). c.
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 45
    10. Lift the hard drive cage (2) out of the chassis. 11. Locate the battery and battery holder on the system board. NOTE: You may need to use a small tool, such as tweezers or needle-nose pliers, to remove and replace the battery. 12. Lift the battery out of the holder. Replacing the battery 39
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 46
    to the chassis with the three screws (2). 16. If your model is an EliteDesk 800 65W, replace the secondary fan under the hard drive. a. Set the fan in Connect the fan plug to the system board (3). 17. Align the hard drive guide screws with the slots on the hard drive cage, press the hard drive down
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 47
    18. Rotate the hard drive latch down to engage the hard drive (2). 19. Replace the computer access panel. 20. If the computer was on a stand, replace the stand. 21. Reconnect external devices, plug in the power cord, and then turn on the computer. 22. Lock any security devices that were disengaged
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 48
    factory. If they do not work, remove and replace the batteries. If the mouse and keyboard are still not synchronized, then follow this procedure to manually resynchronize the pair. 1. 2. 3. 42 Chapter 3 Hardware upgrades
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 49
    4. 5. NOTE: If the mouse and keyboard still do not work, then remove and replace the batteries. If the mouse and keyboard are still not synchronized, then synchronize the keyboard and mouse again. Synchronizing the optional wireless keyboard and mouse 43
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 50
    work mat. If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider. 44 Appendix A Electrostatic discharge
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    the computer by blocking any vents or air intakes. Do not place the keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow. ● Never operate the computer with the access panel or any of the expansion card slot covers removed. ● Do not
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 52
    Shipping preparation Follow these suggestions when preparing to ship the computer: 1. Back up the hard drive files to an external storage device. Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit. NOTE: The hard drive locks automatically when
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 53
    designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 54
    Charge 2, 3 USB Type-C alternate mode 4 USB Type-C SuperSpeed with HP Sleep and Charge 2 VGA 4, 5 power button, dual-state 2, 3 power connector 4, 5 power cord connection 10 product ID location 6 R rear panel components EliteDesk 800 4 ProDesk 400 5 ProDesk 600 4 removing battery 37 computer access
  • HP EliteDesk 800 35W G3 | Hardware Reference Guide - Page 55
    mouse 42 system memory, upgrading 15 T thumbscrew 5 tower conversion 7 U USB 2.0 ports 5 USB 3.x port with HP Sleep and Charge 2, 3 USB 3.x ports 2, 3, 4, 5 USB Type-C SuperSpeed port with HP Sleep and Charge 2 V ventilation guidelines 45 VESA mounting holes 9 W WLAN module installation 27 removal
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HP Desktop Mini
Hardware Reference Guide