HP EliteDisplay E273q User Guide

HP EliteDisplay E273q Manual

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  • HP EliteDisplay E273q | User Guide - Page 1
    User Guide
  • HP EliteDisplay E273q | User Guide - Page 2
    are common to most models. Some features may not be available on your product. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Find your product, and then follow the on-screen instructions. First Edition: August 2017 Document Part Number: 940345-001
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    About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation
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    iv About This Guide
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    monitor (select models 10 Turning on the monitor ...12 HP Watermark and Image Retention Policy 12 Installing a security cable ...13 Mounting the monitor ...13 Removing the monitor Low Blue Light Mode ...19 3 Support and troubleshooting ...20 Solving common problems ...20 Using the auto-adjustment
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    ...25 Shipping the monitor ...25 Appendix A Technical specifications ...26 68.5 cm/27-inch model ...26 Preset display resolutions ...26 68.5 cm/27-inch model ...27 Entering user modes ...27 Energy saver feature ...28 Appendix B Accessibility ...29 Supported assistive technologies ...29 Contacting
  • HP EliteDisplay E273q | User Guide - Page 7
    risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, and proper posture, health, and work habits and correctly sized furniture designed to properly support your HP LCD monitor. WARNING! LCD monitors that are inappropriately situated on dressers, bookcases
  • HP EliteDisplay E273q | User Guide - Page 8
    monitor features include the following: ● 68.5 cm (27-inch) diagonal viewable screen area with 2560 x 1440 resolution, plus full-screen support to the user guide for your product, go to http://www.hp.com/ support. Select Find your product, and then follow the on-screen instructions. 2 Chapter 1
  • HP EliteDisplay E273q | User Guide - Page 9
    source device. Connects the VGA cable to the source device. Connects the USB CM-CM or CM-AM cable from the source device to the monitor. Product features and components 3
  • HP EliteDisplay E273q | User Guide - Page 10
    quickly select the most commonly used operations. See Assigning the function buttons on page 18 for more information. Turns the monitor on or off. NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. 4 Chapter 1 Getting Started
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    cause non-uniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition. 1. Position the monitor facedown on a flat surface covered by a clean, dry cloth. 2. Slide the top of the mounting plate on the stand under the upper lip of
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    2. Before connecting the cables, route the cables through the cable routing hole in the center of the stand. 3. Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the Menu button to access the on-screen
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    HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device. ● Connect one end of a VGA cable (not provided) to the VGA connector on the rear of the monitor and the other end to the VGA connector on the
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    USB CM to CM cable provides power delivery up to 15 W (5V, 3A). 4. Connect a cable to the USB upstream port on the rear of the monitor (provides data transaction to display USB Type-A ports, 5 Gbits/second). Connect the Type-C connector of the USB upstream cable to the USB upstream port on
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    5. Connect one end of the power cord to the power connector on the rear of the monitor and the other end to an AC outlet. WARNING! To reduce the risk of electric shock or damage to the or cable. When unplugging the power cord from the AC outlet, grasp the cord by the plug. Setting up the monitor 9
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    Adjusting the monitor (select models) 1. Tilt the monitor panel forward or backward to set it to a comfortable eye level. 2. Swivel the monitor panel to the left or right for the best viewing angle. 10 Chapter 1 Getting Started
  • HP EliteDisplay E273q | User Guide - Page 17
    with the base and potentially cause damage to the monitor. NOTE: To view information on the screen in portrait mode, you can install the HP Display Assistant software included on the software and documentation optical disc or download from www.hp.com/ support. The position of the OSD menu can also
  • HP EliteDisplay E273q | User Guide - Page 18
    24 hours per day that develop image retention damage are not covered under the HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use or use the power management setting, if supported on your system, to turn off the display when the system is idle
  • HP EliteDisplay E273q | User Guide - Page 19
    optional security cable available from HP. Mounting the monitor The monitor panel can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by a UL or CSA Listed wall-mount bracket. CAUTION: This monitor supports the VESA industry standard 100
  • HP EliteDisplay E273q | User Guide - Page 20
    , or other mounting fixture. CAUTION: Before beginning to disassemble the monitor, be sure that the monitor is turned off and all cables are disconnected. 1. Disconnect and remove all cables from the monitor. 2. Position the monitor facedown on a flat surface covered by a clean, dry cloth. 3. Push
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    mounting bracket 1. Remove the four screws from the VESA holes located on the rear of the monitor panel. 2. Install the mounting plate to the wall or swing arm of your choice using the four screws that were removed from the VESA holes on the rear of the monitor panel. Setting up the
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    matching from monitor screen to printer, or from scanner to monitor screen. This file is activated from within graphics programs that support this 2. View the HP Monitor Software Information file. 3. Select Install Monitor Driver Software. 4. Follow the on-screen instructions. 5. Ensure that
  • HP EliteDisplay E273q | User Guide - Page 23
    1. Go to http://www.hp.com/support. 2. Select Get software and drivers. 3. Follow the on-screen instructions to select your monitor and download the software. Using the on-screen display (OSD) menu Use the OSD menu to adjust the monitor screen image based on your preferences. You can access and
  • HP EliteDisplay E273q | User Guide - Page 24
    , opens the Information menu. For VGA input, activates the auto adjustment feature to optimize the screen image. Adjusts the monitor to a comfortable viewing light. Switches the monitor's input source to the next active input. You can change the function buttons from their default values so that
  • HP EliteDisplay E273q | User Guide - Page 25
    monitor supports an OSD option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the display. When Auto-Sleep Mode is enabled (enabled by default), the monitor exposure to your eyes. HP monitors provide a setting to & Comfort Guide. It describes proper workstation setup,
  • HP EliteDisplay E273q | User Guide - Page 26
    and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Monitor is
  • HP EliteDisplay E273q | User Guide - Page 27
    monitor, conduct a Factory Reset of the computer, or change the resolution of the monitor monitor is using an input other than VGA. If the monitor auto-adjustment feature: 1. Allow the monitor to warm up for 20 minutes before , if one is included with your monitor. The setup test pattern is displayed.
  • HP EliteDisplay E273q | User Guide - Page 28
    provided on the optical disc. When adjusting the Clock and Phase values, if the monitor images become distorted, continue adjusting the values until the distortion disappears. To restore the correct screen position (Horizontal Position or Vertical Position): 22 Chapter 3 Support and troubleshooting
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    forums and instructions on troubleshooting. You can also find information on how to contact HP and open a support case. NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/support. Preparing to call technical support If you cannot solve a problem using
  • HP EliteDisplay E273q | User Guide - Page 30
    and product number The serial number and product number are located on a label on the rear of the monitor panel. You may need these numbers when contacting HP about the monitor model. NOTE: You may need to partially pivot the monitor panel to read the label. 24 Chapter 3 Support and troubleshooting
  • HP EliteDisplay E273q | User Guide - Page 31
    this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this
  • HP EliteDisplay E273q | User Guide - Page 32
    the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. 68.5 cm/27-inch model Display, wide-screen Type Viewable image size Maximum weight (unpacked) Dimensions
  • HP EliteDisplay E273q | User Guide - Page 33
    cm/27-inch model Preset 59.950 13 2560 × 1440 88.787 59.951 * 2560 × 1440 is only supported on digital inputs (USB Type-C, DisplayPort, and HDMI) Preset 1 2 3 4 5 this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display. Your changes can be made
  • HP EliteDisplay E273q | User Guide - Page 34
    will utilize 0.5 watts of power. There is a brief warm-up period before the monitor will return to its normal operating mode. Refer to the computer manual for instructions on setting energy saver features (sometimes called power management features). NOTE: The above power saver feature only works
  • HP EliteDisplay E273q | User Guide - Page 35
    to the monitor to locate more information about assistive features. NOTE: For additional information about a particular assistive technology product, contact customer support for that product. Contacting support We are constantly refining the accessibility of our products and services and welcome
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User Guide