HP Envy 13-1100 HP ENVY 13 User Guide - Windows 7

HP Envy 13-1100 - Notebook PC Manual

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  • HP Envy 13-1100 | HP ENVY 13 User Guide - Windows 7 - Page 1
    HP ENVY 13 User Guide
  • HP Envy 13-1100 | HP ENVY 13 User Guide - Windows 7 - Page 2
    products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: December 2009 Document Part Number: 596304-001 Product notice This user guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Table of contents 1 Notebook tour Identifying hardware ...1 Components ...1 Top components ...1 hardware components 9 Labels ...10 2 Using HP QuickWeb software (select models only) 3 icons 12 Using the wireless controls 13 Using the wireless key ...13 Using Wireless Assistant software 14 Using
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    20 Bluetooth and Internet Connection Sharing (ICS 20 Troubleshooting wireless connection problems 20 Cannot connect to a preferred network 20 Using the media activity keys 30 Multimedia software ...30 Using HP MediaSmart software 31 Using multimedia software 31 Installing multimedia software
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    Connecting AC power ...43 Testing an AC adapter ...44 Using battery power ...44 Identifying batteries ...44 Finding battery information in Help and Support 45 Using Battery Check ...45 Displaying the remaining battery charge 45 Removing or inserting the primary battery 45 Charging a battery ...46
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    drives 55 Handling drives ...55 Improving hard drive performance 55 Using Disk Defragmenter 55 Using Disk Cleanup 56 Using HP ProtectSmart Hard Drive Protection (select models only 56 Identifying HP ProtectSmart Hard Drive Protection status 56 Managing power with a parked hard drive 57 Using
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    Changing the language of Setup Utility 70 Navigating and selecting in Setup Utility 71 Displaying system information 71 Restoring default settings in Setup Utility 71 Exiting Setup Utility ...72 Setup Utility Menus ...72 Main menu ...72 Security menu ...72 System Configuration menu 72
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    x
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    1 Notebook tour Identifying hardware To see a list of hardware installed in the computer: ▲ Select Start applications, running utilities, or changing Windows settings. Refer to Help and Support for more information. Components Top components TouchPad Component Description Identifying hardware 1
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    . To view and change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. 2 Chapter 1 Notebook tour
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    Lights Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Mute light (5) Wireless light Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on. White: Caps lock is on. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off:
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    at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options. 4 Chapter 1 Notebook tour
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Windows application key (5) Action keys Front components Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with an
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    Blinking white: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. Produces and off during routine operation. Component (1) Vent 6 Chapter 1 Notebook tour Description Enables airflow to cool internal components. NOTE: The
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    to external power and the battery is fully charged. Supports the following digital card formats: ● MultiMediaCard ● MultiMediaCard Plus ● Secure Digital Memory Card ● Secure Digital High Capacity Memory Card Component (1) Vents (3) (2) Accessory battery connector Description Enable airflow
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    has 2 antennas that send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. 8 Chapter 1 Notebook tour
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    , Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Additional hardware components Component Description (1) HP USB Ethernet Adapter Connects an optional RJ-45 network cable. (2) Power cord* Connects the AC adapter. (3) AC
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    may need when you troubleshoot system problems or travel internationally with the computer. ● Service tag-Provides important information front of your notebook. ◦ Model description (3). This is the alphanumeric identifier you use to locate documents, drivers, and support for your notebook. ◦ Warranty
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    QuickWeb software (select models only) HP QuickWeb software is an optional, instant-on environment that -View and send e-mail. NOTE: For information on using QuickWeb, refer to the HP ENVY 13 User Manual. This guide is located on the Secure Digital (SD) Memory Card that came with your computer. 11
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    with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz. NOTE : 802.11a is not compatible with 802.11b and 802.11g. ● 802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz,
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    of your wireless devices, not the status of individual devices. Press the wireless key to turn the wireless devices off or on. Using wireless devices 13
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    Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, For more information, select Start > Help and Support. Using a WLAN With a WLAN device, you
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    , or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot
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    to, click Open Network and Sharing Center, and then click Set up a new connection or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection. 16 Chapter 3 Wireless and local area network
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    the user guides included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list adapter, be sure to turn off the wireless devices on any nearby HP ENVY computers. This precaution ensures that the adapter recognizes (is paired with
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    Identifying the adapter components Component (1) Adapter light (2) RJ-45 (network) jack (3) Reset button (4) Power cord connector Description ● AC adapter only (no RJ-45 network cable connected): ◦ Off: The light is off when the adapter is plugged into a wall outlet. ◦ Blinking: The light blinks
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    the adapter from your computer to work wirelessly or you can stay connected to the adapter to maintain a wired connection to the network. Troubleshooting the Voodoo Power Adapter If the Voodoo Power Adapter is not visible in the list of wireless network connections, follow these steps: 1. Be
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    the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless . Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with > Network and Sharing Center. 2. Click Troubleshoot problems and select the network you wish to repair. 20
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    from the HP Web site at http://www.hp.com: 1. Open your Web browser and go to http://www.hp.com/support. 2. a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the Troubleshooting wireless connection problems 21
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    the router manufacturer's instructions. Connecting to a local area network (LAN) To connect to a local area network (LAN), use the HP USB Ethernet Adapter. Connecting computer. 2. Connect a network cable to the other end of the HP USB Ethernet Adapter (2). 3. Plug the other end of the network cable
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    on an external mouse. NOTE: For information on identifying the TouchPad components, refer to TouchPad buttons on page 2. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad at the same time as described in
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    Scrolling Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers slightly apart on the TouchPad and drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching Pinching allows you to zoom in or
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    Windows operating system and computer, answers to questions and tutorials, and updates to your computer. Help and Support also provides automated troubleshooting and links to support specialists. Decreases the screen brightness level incrementally when you hold down this key. Increases the screen
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    Icon Description Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Most
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    Display system information. Scroll up. Hotkey fn+esc fn+up arrow Description Displays information about system hardware components and the system BIOS version number. Scrolls the page up. Scroll down. fn+down arrow Scrolls the page down. Go home. Go to the end. Control the bass settings. fn+
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    Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris. 28 Chapter 4 Pointing devices and
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    5 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Integrated speakers for listening to music ● Integrated microphones for recording your own
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    Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into an external optical drive (purchased separately). ● When an audio CD or a DVD is not playing, press the play/pause key (2) to play the disc. ● When an audio CD or a DVD is
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    just for you, streamed from the Internet. To start MediaSmart: ▲ Select Start > All Programs > HP > HP MediaSmart. For more information on using MediaSmart, select Start > Help and Support. Using multimedia software ▲ Select Start > All Programs, and then open the multimedia program you want to
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    the information provided with the device. For best results, remember the following tips: ● Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). ● Be sure that the device cable is securely connected to the correct jack on your
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    To check the record functions of the computer, follow these steps: 1. Select Start > All Programs > Accessories > Sound Recorder. 2. Click Start Recording and speak into the microphone. Save the file to your desktop. 3. Open Windows Media Player or MediaSmart and play back the sound. NOTE: For best
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    an external display such as a monitor or projector to the computer, connect the HP HDMI to VGA Display Adapter (select models only) to the HDMI port on the computer. The HP HDMI to VGA Display Adapter supports the following resolution types: ● 800 × 600 ● 1024 × 768 ● 1280 × 720 ● 1280 × 800 ● 1280
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    any compatible digital or audio component. NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased separately). The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other
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    the other end of the cable to the video device, according to the device manufacturer's instructions. 3. Press the switch screen image key on the computer to switch the image between the To use the webcam, select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam. 36 Chapter 5 Multimedia
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    NOTE: For more information on using HP MediaSmart, click Start > Help and Support, and type MediaSmart in the Search box. The or outside your network firewall, contact your Internet service provider for assistance. NOTE: If you are having trouble viewing or sending multimedia files to someone on
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    For more information about using the webcam, select Start > Help and Support. 38 Chapter 5 Multimedia
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    states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power light blinks and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches
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    When the computer exits Sleep, the power light turns on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen. Initiating and exiting Hibernation The
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    Different battery meter icons indicate whether the computer is running on battery or external power. The icon also displays a message if the battery has reached a low battery level, critical battery level, or reserve battery level. To hide or display the battery meter icon: 1. Right-click the Show
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    Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under
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    Connecting AC power WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the
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    a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. Identifying batteries The computer can support 2 batteries: ● One lithium
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    adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to properly. 2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Click the Power tab, and then click Battery Check. Battery Check examines the battery and its cells to
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    3. Raise the battery and remove it from the battery bay (2). To insert the primary battery: 1. Close the display and turn the computer upside down on a flat surface. 2. Align the tabs on the battery with the notches on the outer edge of the battery bay (1) and lower the battery into the battery bay
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    The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature. To prolong battery life and optimize the accuracy of
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    When the battery reaches a critical battery level, a notification appears above the battery meter icon that shows how much battery charge remains. NOTE: For additional information on the battery meter, refer to Using the battery meter on page 40. The computer takes the following actions for a
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    when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP. Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Remove the discharged battery, and
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    Identifying the accessory battery components Component (1) Battery fuel gauge (2) Battery charge lights (3) Battery release latches Description When pressed, the battery fuel gauge checks the amount of available battery charge. Show the percentage of available battery power. ● Blinking: The
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    To insert the accessory battery: 1. Close the display and turn the computer upside down on a flat surface, with the battery bay toward you. 2. Align the accessory battery with the battery fuel gauge towards you and with the bottom of the computer. 3. Press the accessory battery down until it is
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    discharging sequence Battery charging and discharging sequence varies when both the primary battery and optional accessory battery are installed. ● The computer supports Fast Charge Mode (enabled at the factory). When both batteries are charging, the primary battery will charge to 90 percent before
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    To calibrate a battery and for additional information, select Start > Help and Support. Storing a battery CAUTION: To prevent damage to a battery, do not the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions
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    NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible. 1. Save your work and close all open programs. 2. Click Start. 3. Click Shut down. If the computer is unresponsive and you are unable to use the preceding shutdown
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    (with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as utilities, or changing Windows settings. Refer to Help and Support for more information. Handling drives Drives are fragile computer components
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    utilities, or changing Windows settings. Refer to Help and Support for more information. For additional information, access the Disk Cleanup. 2. Follow the on-screen instructions. Using HP ProtectSmart Hard Drive Protection (select models only) HP ProtectSmart Hard Drive Protection protects a hard
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    for non-Administrator users. ● Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: 1. In Mobility Center, click the hard drive icon to open the HP ProtectSmart Hard Drive Protection window. - or - Select Start > Control Panel > Hardware
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    external drives NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be
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    Removing an optical disc when the disc tray will not open If your optical drive is a tray load drive and the disc tray does not open, follow these steps: 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently on the paper clip until the tray
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    which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The computer has 2 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. To add more USB ports, connect an optional hub. Connecting a USB device CAUTION
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    convenient data sharing. These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● MultiMediaCard ● MultiMediaCard Plus External devices 61
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    Card ● Secure Digital High Capacity Memory Card Inserting a digital card CAUTION: To prevent damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the digital card label-
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    3. Pull the digital card from the slot. External devices 63
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    and data from a variety of risks. Follow the procedures in this guide to use the following features: ● Passwords ● Antivirus software ● Firewall mishandled or stolen. NOTE: Before you send your computer for service, remove all password and fingerprint settings. Computer risk Security feature
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    describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password Protects administrator-level access to computer contents. NOTE: This password
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    Password CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or exit Hibernation. NOTE: The administrator password can be used in place of the power-on password. *For details about each of these passwords, refer to the following topics. Administrator password
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    Entering an administrator password At the Enter Password prompt, type your administrator password, and then press enter. After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again. Power-on password Your power-on password prevents unauthorized use
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    service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service firewall user guide or contact To temporarily resolve the problem, disable the firewall, perform the updates link in Help and Support. Installing an optional security cable NOTE
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    3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key. 4. Remove the key and keep it in a safe place. Installing an optional security cable 69
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    A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other
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    Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or
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    the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● computer. ● View specification information, such as processor information, memory size, and system BIOS. Security menu Select Administrator password Power
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    the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Updating the BIOS Updating the
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    , or disconnect any device, cable, or cord. To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to
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    -click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the instructions on the screen. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard
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    you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. The external optical drive must be connected to the USB port on the computer, not to a USB port on another external device, such
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    the disc creation process. To create a set of recovery discs: 1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation. 2. Follow the on-screen instructions. Backing up your information As you add new software and data files, you should back up your system on a regular basis to
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    > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows® includes the User Account running utilities, or changing Windows settings. Refer to Help and Support for more information. Using system restore points When you back up
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    3. Click the System Protection tab. 4. Click System Restore. 5. Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon
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    f11 while the "Press for recovery" message is displayed on the screen. 2. Click System Recovery in the Recovery Manager window. 3. Follow the on-screen instructions. 80 Appendix B Backup and recovery
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    or BD controls 26 decrease screen brightness 25 Help and Support 25 identifying 5 increase screen brightness 25 muting speaker sound 26 switching screen image 26 using 25 volume 29 wireless 13, 26 administrator password creating 66 entering 67 managing 66 airport security
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    using 27 HP HDMI to VGA Display Adapter using 34 HP ProtectSmart Hard Drive Protection 56 HP USB Ethernet Authenticity 10 regulatory 10 service tag 10 wireless certification 10 WLAN 10 language support 72 latch, battery release 26 MediaSmart starting 31 using 31 memory test 73 microphone (audio-in)
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    68 Security menu 72 security, wireless 15 serial number, computer 10 service tag 10 setup of WLAN 15 Setup Utility changing the language 70 ) 55, 76, 79, 80 speakers, identifying 5 storing battery 53 supported discs 77 System Configuration menu 72 system failure or instability 76 system information
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    5 Windows, passwords set in 65 wireless protecting 15 set up 15 troubleshooting 20 wireless antennas 8 Wireless Assistant software 13, 14 wireless certification label 10 wireless controls key 13 operating system 13 Wireless Assistant software 13 wireless icon 12 wireless key identifying 26 using
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HP ENVY 13 User Guide