HP Evo Notebook n200 Maintenance and Service Guide Compaq Evo N200 Series
HP Evo Notebook n200 Manual
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- HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 1
Compaq Evo N200 Series Document Part Number: 233117-001 September 2001 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 2
Patent and Trademark Office. Evo is a trademark of Compaq Information Technologies Group, may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial subject to change without notice. the warranties for Compaq products are set forth in the express limited - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 3
Computer External Components 1-6 1.4 Design Overview 1-16 2 Troubleshooting Using the PhoenixBIOS Setup Utility 2-1 Troubleshooting Flowcharts 2-2 Initial Troubleshooting 2-3 2.2 No Power, Part 1 2-4 2.3 No No Audio, Part 1 2-17 2.16 No Audio, Part 2 2-18 Maintenance and Service Guide iii - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 4
Keyboard 2-20 2.19 Nonfunctioning Pointing Device 2-21 2.20 Network or Modem Connection Problems . . . 2-22 3 Illustrated Parts Catalog 3.1 Serial Number Location 3-1 Microphone 5-10 5.8 Keyboard 5-11 5.9 LED Board 5-12 5.10 Display 5-15 5.11 Top Cover 5-18 iv Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 5
5.12 RTC Battery 5-22 5.13 System Board 5-24 5.14 Charger Board 5-27 5.15 Modem/NIC Cable 5-29 5.16 Audio Cable 5- Cord Set Requirements 3-Conductor Power Cord Set B-1 General Requirements B-1 Country-Specific Requirements B-2 Notes B-3 C Screw Listing Index Maintenance and Service Guide v - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 6
extensive multimedia support. The computer provides desktop functionality and connectivity through the optional Mobile Expansion Unit (MEU). ✎ All Evo N200 computer models have an SKU number of 243420-B21 and a config. code of KCJZ. Figure 1-1. Compaq Evo N200 Maintenance and Service Guide 1-1 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 7
I 10.4-inch, XGA, TFT (1024 × 768) display, with over 16.8 million colors I TouchPad pointing device I Mini PCI V.90 modem plus 10/100 NIC combination card I Support for one Type II PC Card slot with support for both 32-bit CardBus and 16-bit PC Cards 1-2 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 8
Product Description I External AC adapter with power cord I Support for a 6-cell Lithium ion (Li ion) primary battery pack in the battery bay and an optional external 4-cell Li ion I 20-GB high- speaker/headphone ❏ Microphone ❏ Universal serial bus (USB) ❏ AC power Maintenance and Service Guide 1-3 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 9
If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly. Refer to Section 5.3, "Preparing the Computer for Disassembly," for more information. 2. Remove the RTC battery (refer to - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 10
battery operating time and conserves power. The computer supports battery that provides an accurate battery power gauge I Battery calibration I Lid switch suspend/resume I Power switch I Standby button I Advanced Configuration and Power Management (ACP) compliance Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 11
Product Description 1.4 Computer External Components The external components on the display and right side of the computer are shown in Figure 1-2 and described in Table 1-1. . Figure 1-2. Front and Right Side Components 1-6 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 12
any one of the following: I AC adapter I Optional automobile power adapter/charger I Optional aircraft power adapter Supports 32-bit (CardBus) and 16-bit PC Cards. Ejects a PC Card from the PC Card slot. Attaches an optional security cable to the computer. Maintenance and Service Guide 1-7 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 13
Product Description The computer rear panel and left side components are shown in Figure 1-3 and described in Table 1-2. Figure 1-3. Rear Panel and Left Side Components 1-8 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 14
to an optional Mobile Expansion Unit. Connect USB devices. Links another IrDA-compliant device for wireless communication. Allows airflow to cool internal components. Maintenance and Service Guide 1-9 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 15
Product Description The keyboard components are shown in Figure 1-4 and described in Table 1-3. Figure 1-4. Keyboard Components 1-10 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 16
the same one that is displayed by pressing the right mouse button. Move the cursor around the screen. Converts keys to numeric keypad. Maintenance and Service Guide 1-11 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 17
system Shut Down command. Provide quick access to the Internet. On: Num lock is on and the embedded numeric keypad is enabled. 1-12 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 18
is on. On: Scroll lock is on. On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. On: The primary hard drive is being accessed. like the right mouse button on an external mouse. Maintenance and Service Guide 1-13 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 19
Product Description The external components on the bottom of the computer are shown in Figure 1-6 and described in Table 1-5. fm Figure 1-6. Bottom Components 1-14 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 20
; needed when you call Compaq customer support. Supports the removable primary hard drive. One screw secures the hard drive to the computer. Produces sound. Contains the Product Key, which may need to be entered before using some Windows operating systems. Maintenance and Service Guide 1-15 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 21
board provides the following device connections: I Memory expansion board I Hard drive I Display I Keyboard I TouchPad I Audio I Intel Pentium III processor I PC Card I Modem I Network interface card Ä CAUTION: To properly ventilate the computer, allow at least a 3-inch (7.6 cm) clearance on the - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 22
authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are default settings and configure the system BIOS to diagnose and solve minor problems. I Power Management-Allows you to reduce your computer power consumption. and Service Guide 2-1 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 23
2.7 2.8 2.9 2.10 2.11 2.12 2.13 2.14 2.15 2.16 2.17 2.18 2.19 2.20 Description Initial troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No video, part 1 keyboard Nonfunctioning pointing device No network or modem connection 2-2 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 24
Troubleshooting Initial Troubleshooting Begin Troubleshooting N Is there power? Y Go to Section 2.2, No Power. N Beeps, LEDs, or error Messages? Y Check LED board, 2.19, Nonfunctioning Pointing Device. Go to Section 2.20, No Network or Modem Connection. End Maintenance and Service Guide 2-3 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 25
Troubleshooting 2.2 No Power, Part 1 No Power (Power LED is off) Remove from docking station if applicable. N Power up on battery power? Y *Reset power. N Power up on battery power? Y Go to Section 2.3, No Power, Part 2.8, Nonfunctioning Docking Station. 2-4 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 26
socket and clean if necessary. Y Power on? N Done Check battery by recharging, moving it to another computer, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Troubleshooting Go to Section 2.4, No Power, Part 3. Done Maintenance and Service Guide 2-5 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 27
Troubleshooting 2.4 No Power, Part 3 Continued from Section 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? N Reseat AC or external AC adapter? Replace external AC adapter. Internal Go to Section 2.5, No Power, Part 4. N Power on? Y Done 2-6 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 28
2.5 No Power, Part 4 Continued from Section 2.4, No Power, Part 3. Troubleshooting Open computer. Y Loose or damaged parts? N Reseat loose components and boards and replace System board* *Replace these items as a set to prevent shorting out among components. Maintenance and Service Guide 2-7 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 29
Troubleshooting 2.6 No Video, Part 1 No Video Stand-alone or Docking Station? Docking pins on cable. Replace the following one at a time. Test after each replacement: 1. Cable between notebook and computer display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board N - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 30
Troubleshooting 2.7 No Video, Part 2 Continued from Section 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Check brightness of external monitor. N Video OK? Y Go to "A" in Section 2.6, No Video, Part 1. Y Video OK? N Check for notebook - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 31
notebook into docking station. Y Docking station operating? N Done Replace these docking station components one at a time. Check computer operation after each replacement: 1. Power supply 2. I/O board 3. Backplane board 4. Switch box 5. Docking motor mechanism 2-10 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 32
Troubleshooting 2.9 No Operating System (OS) Loading No OS loading Reseat power cord in docking station and power outlet. No OS loading to Section 2.20. *Note: Before beginning, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide 2-11 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 33
Troubleshooting 2.10 No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Reseat external hard boot priority through the setup utility and reboot. N Boot from hard drive? Y Go to Section 2.17, Nonfunctioning Device. 2-12 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 34
Troubleshooting 2.11 No OS Loading from Hard Drive, Part 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. N CD or . Computer booted? N Go to Section 2.12, No OS Loading from Hard Drive, Part 3. Load OS using Restore CD if applicable. Maintenance and Service Guide 2-13 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 35
Troubleshooting 2.12 No OS Loading from Hard Drive, Part 3 Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. N System follow recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-14 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 36
Troubleshooting 2.13 No OS Loading from Diskette Drive Y . Clear CMOS. Refer to Section 1.2, "Clearing a Password," for instructions. N Bootable diskette in drive? Install bootable diskette and reboot computer. . Go to Section 2.17, Nonfunctioning Device Maintenance and Service Guide 2-15 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 37
Troubleshooting 2.14 No OS Loading from CD- or DVD-ROM Drive Y N No OS to Section 2.17, Nonfunctioning Device. Clear CMOS. Refer to Section 1.2, "Clearing a Password," for instructions. Go to Section 2.17, Nonfunctioning Device. Correct boot order using the setup utility. 2-16 Maintenance - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 38
Troubleshooting 2.15 No Audio, Part 1 Y No audio Turn up audio internally or externally. Audio? Done N Y Notebook in docking station (if applicable)? N Undock N Internal audio? Go to Section . Go to Section 2.17, Nonfunctioning Device Y Audio? N Done Maintenance and Service Guide 2-17 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 39
Troubleshooting 2.16 No Audio, Part 2 Continued from Section 2.15, No Audio, Part 1 N Audio driver in OS. Connect to external speaker. N Audio? Y Replace audio board and speaker connections in notebook, if applicable. Y Audio? N Done 1. Replace internal speakers. 2. Replace audio board, if - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 40
Troubleshooting Reseat device. Clear CMOS. Unplug the nonfunctioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage. Y Any physical device? N Fix or replace broken item. Reattach device. Close notebook drive. Done Maintenance and Service Guide 2-19 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 41
operating properly. Connect notebook to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done 2-20 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 42
. Connect notebook to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N Replace internal OK? pointing device or cable. Y Y Done OK? N Replace system board. Done Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 43
Troubleshooting 2.20 Network or Modem Connection Problems No network or modem connection. N Network or modem jack all power from the notebook and open. Reseat NIC/modem if applicable. Replace NIC/modem if applicable. Y OK? N Done Done Replace system board. 2-22 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 44
, provide the computer serial number and model number located on the bottom of the computer as indicated in Figure 3-1. Figure 3-1. Serial Number Location Maintenance and Service Guide 3-1 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 45
Illustrated Parts Catalog 3.2 Computer System Major Components Figure 3-2. Computer System Major Components 3-2 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 46
-291 Spare Part Number 251633-001 251638-001 Not illustrated I Computer feet (4) I PC Card slot weight saver I External battery slot spacers 251639-001 Not illustrated I Modem/NIC cable I Audio cable I TouchPad -111 246339-AB1 246339-141 246339-031 246339-001 Maintenance and Service Guide 3-3 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 47
Illustrated Parts Catalog Computer System Major Components (continued) 3-4 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 48
30-GB hard drive Battery packs 6-cell Lithium ion primary battery pack Optional 4-cell Lithium ion external battery pack Spare Part Number 251643-001 251642-001 254086-001 252443-001 233558-001 251640-001 251634-001 251635-001 251636-001 240284-001 240285-001 Maintenance and Service Guide 3-5 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 49
Number 251638-001 Item 1 2 3 4 Description Left hinge cover (2) Right hinge cover (2) LED cover Memory expansion compartment cover Item 5 6 7 8 Description Mini PCI compartment cover Computer feet (4) PC Card weight saver External battery slot spacers (2) 3-6 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 50
Illustrated Parts Catalog 3.4 Cable Kit Components Figure 3-4. Cable Kit Components Table 3-3 Cable Kit Components Spare Part Number 251639-001 Item 1 2 3 4 5 Description Microphone LED board cable TouchPad cable Modem/NIC cable Audio cable Maintenance and Service Guide 3-7 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 51
U.S. English Battery charger Screw kit (includes the following screws, screwlocks, and bushing guides; refer to ❖ Torx T8 M2 × 4 screw ❖ 5.0 mm × 9.5 screwlock ❖ 9/64" hex wrench bushing guide RJ-45 Lan Cable RJ-11 LAN Cable Spare Part Number 246959-AD1 234961-AA1 246959-AG1 246959-031 246959 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 52
24X CD-ROM drive CD-RW drive 155532-001 173949-001 102266-001 315082-002 153992-001 Modems PC Card modem 233564-001 Modem adapters Czech Dutch German German/Polish 234963-221 316920-331 236432-041 257942 (used in the United Kingdom and Australia) 158593-031 Maintenance and Service Guide 3-9 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 53
essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools of the external monitor connector) I 9/64" hex wrench (used on the bushing guides on each side of the docking connector) I Tool kit (includes connector removal tool, - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 54
4.2 Service Considerations The Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Cables must be handled with extreme care extreme care; these cables tear easily. Ä CAUTION: When servicing the computer, ensure that cables are placed in their - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 55
mailed, place the drive into a bubble pack mailer or other suitable form of protective packaging and label the package "Fragile: Handle With Care." Maintenance and Service Guide 4-3 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 56
-free workstations. I Place items on a grounded surface before removing items from their containers. I Always be properly grounded when touching a sensitive component or assembly. 4-4 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 57
properly grounded work surface and use properly grounded tools and equipment. I Use conductive field service tools, such as cutters, screwdrivers, and vacuums. I When using fixtures that must input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-5 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 58
aids I Nonconductive foam I Conductive tabletop workstations with ground cords of one-megaohm resistance I Static-dissipative table or floor mats with hard tie to ground I Field service kits I Static awareness labels I Material-handling packages 4-6 Maintenance and - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 59
4-2 Static-Shielding Materials Material Antistatic plastic Carbon-loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1,500 V 7,500 V 5,000 V Maintenance and Service Guide 4-7 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 60
provides removal and replacement procedures. There are 31 different Torx T8 and Phillips screws, screwlocks, and bushing guides, in 10 different sizes, that must be removed when servicing the computer. Make special note of the size and location of each screw during removal and replacement. Refer - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 61
and Replacement Procedures 5.1 Serial Number Report the computer serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the computer as indicated in Figure 5-1. Figure 5-1. Serial Number Location 5-2 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 62
16 Description Preparing the computer for disassembly Computer feet Modem/NIC LED cover Microphone Keyboard LED board and cable Display Top cover RTC battery System board Charger board Modem/NIC cable Audio cable # of Screws Removed 0 0 2 0 0 3 2 4 14 0 0 2 0 0 Maintenance and Service Guide 5-3 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 63
Hardware Guide for instructions on the following steps: 1. Shut down the computer. 2. Undock the computer from the MEU, if applicable. 3. Disconnect the AC adapter and external devices. 4. Remove any battery packs inserted into or attached to the computer. 5-4 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 64
Miscellaneous Plastics Kit (spare part number 251638-001). Refer to Figure 5-2 for the locations of the computer feet. Figure 5-2. Replacing the Computer Feet Maintenance and Service Guide 5-5 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 65
/network interface card (NIC) 233558-001 1. Prepare the computer for disassembly (Section 5.3). 2. Turn the computer bottom side up with the front facing you. 5-6 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 66
compartment cover and swing it up and to the right 2. 5. Remove the mini PCI compartment cover. Figure 5-3. Removing the Mini PCI Compartment Cover Maintenance and Service Guide 5-7 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 67
from the connector at a 45-degree angle. Figure 5-4. Removing the Modem/Network Interface Card Reverse the above procedure to install the modem/NIC. 5-8 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 68
LED cover up and forward 1 and remove it 2 (Figure 5-5). Figure 5-5. Removing the LED Cover Reverse the above procedure to install the LED cover. Maintenance and Service Guide 5-9 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 69
system board (Figure 5-6). 4. Remove the microphone 2 from the top cover. Figure 5-6. Removing the Microphone Reverse the above procedure to install the microphone. 5-10 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 70
246339-101 246339-111 246339-AB1 246339-141 246339-031 246339-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the LED cover (Section 5.6). Maintenance and Service Guide 5-11 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 71
to install the keyboard. 5.9 LED Board LED Board Spare Part Number Information LED board 251631-001 1. Prepare the computer for disassembly (Section 5.3). 5-12 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 72
the two black TM2 × 4 screws 3 that secure the LED board to the top cover. 7. Remove the LED board 4. Figure 5-8. Removing the LED Board Maintenance and Service Guide 5-13 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 73
LED board cable 3. Figure 5-9. Removing the LED Board Cable Reverse the above procedure to install the LED board and LED board cable. 5-14 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 74
display screws are removed, the assembly is unsupported. Make sure to provide support for the display when removing the display screws. Display Spare Part Number Information Microphone (Section 5.7) c. Keyboard (Section 5.8) d. LED board and cable (Section 5.9) Maintenance and Service Guide 5-15 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 75
black TM2 × 5 screws 5 that secure the display to the top cover and base enclosure. Figure 5-10. Removing the Display 5. Remove the display. 5-16 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 76
the 1, 2, 3, 4 sequence indicated in Figure 5-11. Tighten the screws after all four have been been loosely installed. Figure 5-11. Installing the Display Screws Maintenance and Service Guide 5-17 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 77
(Section 5.7) c. Keyboard (Section 5.8) d. LED board and cable (Section 5.9) e. Display (Section 5.10) 2. Turn the computer bottom side up with the front facing you. 5-18 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 78
Removal and Replacement Procedures 3. Remove the six pewter TM2 × 8 screws (Figure 5-12). Figure 5-12. Removing the Top Cover Screws 4. Turn the computer top side up with the rear panel facing you. Maintenance and Service Guide 5-19 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 79
× 4 screws 2 from the rear panel ❏ two 5.0 mm screwlocks 3 on each side of the external monitor connector 6. Use a 9/64" hex wrench to remove the two bushing guides 4 on each side of the docking connector. Figure 5-13. Removing the Top Cover Screws (Continued) 5-20 Maintenance and - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 80
part number 251639-001). Figure 5-14. Removing the Top Cover 9. Remove the top cover. Reverse the above procedure to install the top cover. Maintenance and Service Guide 5-21 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 81
Removal and Replacement Procedures 5.12 RTC Battery RTC Battery Spare Part Number Information RTC battery 252443-001 1. Prepare the computer for disassembly (Section 5.3) and board and cable (Section 5.9) e. Display (Section 5.10) f. Top cover (Section 5.11) 5-22 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 82
the RTC battery cable from the system board 1 (Figure 5-15). 3. Remove the RTC battery from the slot in the base enclosure 2. Figure 5-15. Removing the Real Time Clock Battery 4. Remove the RTC Battery. Reverse the above procedure to install the RTC Battery. Maintenance and Service Guide 5-23 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 83
5.3) and remove the following components: a. LED cover (Section 5.6) b. Microphone (Section 5.7) c. Keyboard (Section 5.8) d. LED board and cable (Section 5.9) e. Display (Section 5.10) f. Top cover (Section 5.11) g. RTC battery (Section 5.12) 5-24 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 84
Removal and Replacement Procedures 2. Disconnect the left 1 and right 2 external battery terminal cables and the speaker cable 3 (Figure 5-16). Figure 5-16. Disconnecting the Battery Terminal and Speaker Cables Maintenance and Service Guide 5-25 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 85
right at a 45-degree angle 2 (Figure 5-17). Figure 5-17. Removing the System Board Reverse the above procedure to install the system board. 5-26 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 86
(Section 5.6) b. Microphone (Section 5.7) c. Keyboard (Section 5.8) d. LED board and cable (Section 5.9) e. Display (Section 5.10) f. Top cover (Section 5.11) g. RTC battery (Section 5.12) h. System board (Section 5.13) 2. Turn the system board top side up with the front facing you. Maintenance and - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 87
in damage to the charger board and the computer. 6. Remove the charger board. Reverse the above procedure to install the charger board. 5-28 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 88
LED cover (Section 5.6) b. Microphone (Section 5.7) c. Keyboard (Section 5.8) d. LED board and cable (Section 5.9) e. Display (Section 5.10) f. Top cover (Section 5.11) g. RTC battery (Section 5.12) h. System board (Section 5.13) 2. Turn the system board bottom side up with the rear panel facing you - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 89
3 and the mini PCI connector 4. Figure 5-19. Removing the Modem/NIC Cable Reverse the above procedure to install the modem/NIC cable. 5-30 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 90
(Section 5.6) b. Microphone (Section 5.7) c. Keyboard (Section 5.8) d. LED board and cable (Section 5.9) e. Display (Section 5.10) f. Top cover (Section 5.11) g. RTC battery (Section 5.12) h. System board (Section 5.13) 2. Turn the system board bottom side up with the front facing you. Maintenance - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 91
Removal and Replacement Procedures 3. Disconnect both connectors on the audio cable 1 from the system board (Figure 5-20). 4. Remove the audio cable 2. Figure 5-20. Removing the Audio Cable Reverse the above procedure to install the audio cable. 5-32 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 92
89 in 10.5 in 9.5 in 22 mm 266 mm 242 mm Weight 3.5 lb 1.59 kg Standalone (battery) power requirements Nominal operating voltage (Li ion) Maximum operating power Peak operating power 14.8 VDC 40 W Nonoperating 50 to 95°F -4 to 140°F 10 to 35°C -20 to 60°C Maintenance and Service Guide 6-1 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 93
oct/min sweep rate ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6-2 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 94
6.4 in 8.2 in 10.1 in 162 mm 209 mm 264 mm Up to 16.8 million 125:1 130 nits typical on AC power, 70 nits typical on battery power, 115 nits minimum 1024 × 768 RGB vertical stripe 0.264 × 0.264 mm Cold cathode fluorescent, 1 tube 80 × 25 60 Hz 4 W Maintenance and - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 95
.0 GB 10.0 GB 0.38 in, 9.5 mm 2.50 in, 70 mm ATA-4 2.5 ms 12.0 ms 23.0 ms 19,640,880 16,383 16 63 6-4 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 96
66.6 109-203 1 1 GB = 1,000,000,000 bytes. 2 System capability may differ. 3 Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. Maintenance and Service Guide 6-5 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 97
Specifications Table 6-4 Battery Packs Dimensions Primary Lithium ion (Li ion) Height Width Depth Weight Cells External Li ion Height Width Depth Weight Cells External Li ion High 22 kg 23 mm 266 mm 23 mm .22 kg 46 mm 269 mm 30 mm .42 kg 5°C to 35°C -20°C to 60°C 6-6 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 98
, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned ✎ PC Card controller can use DMA 1, 2, or 5. Maintenance and Service Guide 6-7 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 99
Internal point stick or external mouse IRQ13 Coprocessor (not available to any peripheral) IRQ14 IDE interface (hard drive and optical drive) IRQ15 System use ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 100
Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/real time clock Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 Maintenance and Service Guide 6-9 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 101
Unused Primary fixed disk controller Unused Joystick (decoded in ESS1688) Unused Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port 6-10 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 102
Secondary diskette drive controller Parallel port (LPT1/default) Unused FM synthesizer - OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 103
Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS 6-12 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 104
A Connector Pin Assignments Table A-1 Stereo Speaker/Headphone Pin Signal 1 Audio out Pin Signal 2 Ground Maintenance and Service Guide A-1 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 105
Connector Pin Assignments Table A-2 Microphone Pin Signal 1 Audio in Pin Signal 2 Ground Table A-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 3 Data + 4 Ground A-2 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 106
+ 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Table A-5 RJ-11 Modem Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Maintenance and Service Guide A-3 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 107
8 Ground analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC2B clock A-4 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 108
the computer is used. For more information on power cord set requirements, contact a Compaq authorized reseller or service provider. General Requirements The requirements listed below are applicable to all countries: I appliance inlet on the back of the computer. Maintenance and Service Guide B-1 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 109
United States Accredited Agency EANSW OVE CEBC CSA DEMKO FIMKO UTE VDE IMQ METI KEMA NEMKO SEMKO SEV BSI UL Applicable Note Number 1 1 1 2 1 1 1 1 1 3 1 1 1 1 1 2 B-2 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 110
or VCTF, 3-conductor, 1.0 mm2 conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7A, 125V) configuration. Maintenance and Service Guide B-3 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 111
C Screw Listing This appendix provides specification information for the screws used in the computer. All screws listed in this appendix are available in the Screw Kit, spare part number 251641-001. Maintenance and Service Guide C-1 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 112
Table C-1 Phillips PO M2 × 10 Screw Head Color Qty Length Thread Width Black 1 10.0 mm M2 4.5 mm Where used: One screw securing the battery pack to the base enclosure (refer to the Hardware Guide shipped with the computer for installation information.) C-2 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 113
Table C-2 Torx T8 M2.5 × 5 Screw Head Color Qty Length Thread Width Black 1 5.0 mm M2.5 5.5 mm Where used: One screw securing the hard drive to the base enclosure (refer to the Hardware Guide shipped with the computer for installation information.) Maintenance and Service Guide C-3 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 114
4.0 mm M2.0 4.5 mm Where used: 1 Two screws securing the memory expansion compartment cover to the base enclosure (Refer to the Hardware Guide shipped with the computer for installation information.) 2 Two screws securing the mini PCI compartment cover to the base enclosure (documented in Section - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 115
to the top cover and base enclosure (documented in Section 5.8) 2 Two screws securing the LED board to the top cover (documented in Section 5.9) Maintenance and Service Guide C-5 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 116
Table C-4 Torx T8 M2 × 4 Screw (Continued) Head Color Qty Length Thread Width Black 7 4.0 mm M2.0 4.5 mm Where used: Two screws securing the top cover to the base enclosure (documented in Section 5.11) C-6 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 117
Table C-5 Torx T8 M2 × 15 Screw Head Color Qty Length Thread Width Silver 2 15.0 mm M2 4.5 mm Where used: Two screws securing the display the base enclosure (documented in Section 5.10) Maintenance and Service Guide C-7 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 118
Table C-6 Torx T8 M2 × 5 Screw Head Color Qty Length Thread Width Black 2 5.0 mm M2 4.5 mm Where used: One screw securing the display the top cover (documented in Section 5.10) C-8 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 119
Table C-7 Torx T8 M2 × 8 Screw Head Color Qty Length Thread Width Pewter 8 8.0 mm M2 4.5 mm Where used: Six screws securing the top cover to the base enclosure through the bottom of the computer (documented in Section 5.11) s Maintenance and Service Guide C-9 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 120
Table C-7 Torx T8 M2 × 8 Screw (Continued) Head Color Qty Length Thread Width Pewter 8 8.0 mm M2 4.5 mm Where used: Two screws securing the top cover to the base enclosure through the top of the computer (documented in Section 5.11) C-10 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 121
Table C-8 5.0 mm × 9.5 Screwlock Head Color Qty Length Thread Width Silver 2 9.5 mm n/a 5.0 mm Where used: Two screwlocks securing the top cover to the base enclosure on each side of the external monitor connector (documented in Section 5.11) Maintenance and Service Guide C-11 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 122
Table C-9 9/64" Hex Wrench Bushing Guide Head Color Qty Length Thread Width Silver 2 17.5 mm n/a 7.0 mm Where used: Two bushing guides securing the top cover to the base enclosure on each side of the docking connector (documented in Section 5.11) C-12 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 123
Table C-10 Phillips P0 M1.5 × 6 Screw Head Color Qty Length Thread Width Silver 2 6.0 mm 1.5 mm 4.0 mm Where used: Two screws securing the charger board to the system (documented in Section 5.14) Maintenance and Service Guide C-13 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 124
troubleshooting 2-17 B base enclosure illustrated 3-4 spare part number 3-5 battery components bay 1-15 charger, spare part number 3-8 external battery pack release latches 1-15 light 1-13 primary battery pack release latches 1-15 battery configuration code 1-1 Maintenance and Service Guide Index-1 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 125
DMA specifications 6-7 docking connector 1-9 docking station troubleshooting 2-10 drives, preventing damage 4-3 DVD-ROM drive OS loading problems 2-16 DVD-ROM drive (used with MEU), 5-5 front components 1-6 function keys 1-11 G grounding equipment/methods 4-6 Index-2 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 126
illustrated 3-4 light 1-13 location 1-7, 1-15 OS loading problems 2-12 spare part numbers 3-5 specifications 6-4 headphone jack 3-2 removal 5-11 spare part numbers 3-3, 5-11 troubleshooting 2-20 L LED board illustrated 3-2 removal 5-12 ), spare part number 3-9 Maintenance and Service Guide Index-3 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 127
troubleshooting 2-11 P packing precautions 4-4 parts catalog 3-1 password, clearing 1-3, 1-4 PC troubleshooting 2-21 power jack 1-7 light 1-13 switch 1-12 troubleshooting 2-4 power cord set requirements B-1 spare part number 3-8 power management features 1-5 Index-4 Maintenance and Service Guide - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 128
slot 1-7 serial number 1-15, 3-1, 5-2 service considerations 4-2 SKU number 1-1 speaker, location 1-15 specifications AC adapter 6-7 battery 6-6 computer 6-1 display 6-3 DMA 6-7 hard , location 1-13 cable disconnection 5-21 illustrated 3-6, 3-7 location 1-13 Maintenance and Service Guide Index-5 - HP Evo Notebook n200 | Maintenance and Service Guide Compaq Evo N200 Series - Page 129
2-11 overview 2-1 pointing device 2-21 power 2-4 video 2-8 U universal serial bus (USB) connector location 1-9 pin assignments A-2 V vents 1-9, 1-15 video troubleshooting 2-8 W Windows application key 1-11 Windows logo key 1-11 workstation precautions 4-5 Index-6 Maintenance and Service Guide
b
Maintenance and Service Guide
Compaq Evo N200 Series
Document Part Number: 233117-001
September 2001
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.