HP FM892UT#ABA HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver
HP FM892UT#ABA - TouchSmart Tx2-1032cm - Turion X2 Ultra 2.3 GHz Manual
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- HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 1
- HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 2
- HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 3
HP LaserJet MFP Analog Fax Accessory 300 Send Fax Driver Guide - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 4
Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 5
...2 Operating system ...2 Displays ...2 Printer ...2 Hardware ...2 Network ...3 Installing the MFP Send Fax driver ...4 Determining if the MFP supports the MFP Send Fax driver 4 Upgrading the MFP firmware and downloading the driver 5 Verifying that the MFP e-mail feature is configured (optional - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 6
63 Setting the preview preference ...65 Setting the fax driver printer preferences 66 Setting the billing-code configuration 68 4 Troubleshooting Functional errors ...70 The test page does not print messages ...77 PC fax feature may be disabled at the MFP warning 77 Error messages ...78 iv ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 7
, the driver can be accessed by printing to the MFP Send Fax driver. This guide describes the fax functions that are included with the MFP Send Fax driver and provides instructions about the following tasks: ● Install the fax driver ● Send faxes ● Configure fax settings ● Troubleshoot problems ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 8
. Printer The following products support the MFP Send Fax driver: ● HP LaserJet M3035MFP ● HP LaserJet M3027MFP ● HP LaserJet 4345mfp ● HP LaserJet M4345MFP ● HP Color LaserJet 4730mfp ● HP Color LaserJet CM6040 MFP ● HP LaserJet M5025MFP ● HP Color LaserJet 5035mfp ● HP LaserJet M5035MFP ● HP - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 9
Network The MFP Send Fax driver must be used on a network printer. It is not intended to be used on a local printer, USB, and serial or parallel connections. ENWW Understanding system requirements 3 - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 10
Determining if the MFP supports the MFP Send Fax driver The most current versions of the MFP firmware contain support for the MFP Send Fax driver. Determine if your MFP firmware supports the MFP Send Fax driver on the HP LaserJet 4345mfp and 9040/9050mfp and the HP Color LaserJet 4730mfp and 9500mfp - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 11
Upgrading the MFP firmware and downloading the driver To upgrade the MFP firmware and download the MFP Send Fax driver on the HP LaserJet 4345mfp and 9040/9050mfp and the HP Color LaserJet 4730mfp and 9500mfp, use the following steps: 1. View the configuration information on the MFP control panel to - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 12
guide for instructions about installing the remote firmware update (RFU): ● HP LaserJet 4345mfp Series User Guide ● HP Color LaserJet 4730mfp User Guide ● HP LaserJet 9040mfp/9050mfp User Guide ● HP Color LaserJet 9500mfp User Guide To upgrade the MFP firmware and download the MFP Send Fax driver - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 13
. 2. Go to Software & driver downloads for your MFP. a. Go to http://www.hp.com. b. Type the MFP model number in the Search text box and press Enter. c. In the Select a product pane in the Search results window, select the model number of the specific MFP where the firmware will be installed. d. In - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 14
the MFP Send Fax driver. NOTE: The e-mail notification feature is optional. See the appropriate MFP user guide for instructions about configuring the e-mail function: ● HP LaserJet 4345mfp Series User Guide ● HP Color LaserJet 4730mfp User Guide ● HP LaserJet 9040mfp/9050mfp User Guide ● HP Color - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 15
the driver in Windows XP 1. In Windows Explorer, double-click the downloaded MFP Send Fax driver executable file to extract the driver files. 2. Click Start, click Settings, and then click Printers and Faxes. 3. In the Printer Tasks pane in the Printers and Faxes window, click Add a printer. 4. In - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 16
. Click Next. NOTE: Select Local printer attached to this computer to install the MFP Send Fax driver on a network printer. The printer name is HP MFP Send Fax when the driver is installed on a local printer. If you select A network printer, or a printer attached to another computer, then the - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 17
7. In the Use the following port drop-down menu, select the name or IP address of the MFP. Click Next and then go to step 13. ENWW Installing the MFP Send Fax driver 11 - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 18
8. If your computer is not connected to the MFP, select Create a new port under Select a Printer Port. 9. In the Type of port drop-down menu, select Standard TCP/IP Port. Click Next. 12 Chapter 1 Setting up ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 19
10. In the Add Standard TCP/IPPrinter Port Wizard dialog box, click Next. ENWW Installing the MFP Send Fax driver 13 - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 20
11. Under Add Port, type the MFP printer name or IP address in the Printer Name or IP Address text box and then click Next. NOTE: The default port name is the name that you typed in the Printer Name or IP Address text box. You can change this name by typing a new name in - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 21
64-bit version for Windows XP Professional x64, Windows Server 2003 x64, and Windows Vista. The following message displays if you select the wrong version of the file:The specified location does not contain information about your printer. 16. Click Open. ENWW Installing the MFP Send Fax driver 15 - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 22
17. Click OK. 18. Under Install Printer Software, click Next. 16 Chapter 1 Setting up ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 23
19. In the Printer name text box under Name Your Printer, type a name for the printer. The default printer name is HP MFP Send Fax. 20. Click Next. ENWW Installing the MFP Send Fax driver 17 - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 24
, click Next. NOTE: You can share the printer by selecting Share name on the Printer Sharing window. The MFP Send Fax driver is then available for a Point-and-Print connection. Some features, such as fax preview, are not available if the driver is accessed by using a Point-and-Print connection - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 25
NOTE: Selecting Yes to print a test page sends a fax. No page is printed. a. In the Completing the Add Printer Wizard dialog box, click Finish to complete the wizard and continue sending a test fax. ENWW Installing the MFP Send Fax driver 19 - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 26
b. In the HP MFP Send Fax dialog box, click the Fax Job tab. NOTE: The Setup information is not required to send a test page. To set the default sender information and fax settings for all faxes, see Configuration on page 57. 20 Chapter 1 Setting up ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 27
c. In the Fax Number text box under Fax To, type the fax number where the test page will be sent, click To -> to enter the number in the Fax Recipients list. d. Click Send. ENWW Installing the MFP Send Fax driver 21 - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 28
on the Fax Job tab. To install the driver in Windows Vista 1. In Windows Explorer, double-click the downloaded MFP Send Fax driver executable file to extract the driver files. 2. Click Start, click Control Panel, and then click Printer. NOTE: The Printer menu is located under the Hardware and Sound - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 29
5. Under Choose a local or network printer, click the Add a local printer button. NOTE: Select Choose a local or network printer to install the MFP Send Fax driver on a network printer. The printer name is HP MFP Send Fax when the driver is installed on a local printer. If you select Add a network, - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 30
7. In the Use an existing port drop-down menu, select the name or IP address of the MFP. Click Next and then go to step 12. 24 Chapter 1 Setting up ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 31
8. If your computer is not connected to the MFP, select Create a new port under Choose a printer port. 9. In the Type of port drop-down menu, select Standard TCP/IP Port. Click Next. ENWW Installing the MFP Send Fax driver 25 - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 32
or IP address, type the MFP printer name or IP address in the Hostname or IP address text box and then click Next. NOTE: The default port name is the name that - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 33
bit version for Windows XP Professional x64, Windows Server 2003 x64, and Windows Vista x64 The following message displays if you select the wrong version of the file: The specified location does not contain information about your printer. 14. Click Open. ENWW Installing the MFP Send Fax driver 27 - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 34
15. Click OK. 16. Under Install the printer driver, click Next. 28 Chapter 1 Setting up ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 35
17. In the Printer name text box the default name HP MFP Send Fax is displayed. You can change this name by typing a new name in the text box. 18. Click Next. ENWW Installing the MFP Send Fax driver 29 - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 36
19. A screen with a test page option is displayed. To send a test fax to another machine, click Print a test page NOTE: Although the button option is labeled Print a test page, no page is printed locally. 20. Click Finish. 30 Chapter 1 Setting up ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 37
Uninstalling the HP MFP Send Fax driver To uninstall the MFP Send Fax driver, use the following steps: To uninstall the MFP Send Fax driver in Windows XP 1. Click Start, click Settings, and then click Printers and Faxes. 2. In the Printers and Faxes window, right-click the MFP printer where MFP Send - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 38
32 Chapter 1 Setting up ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 39
2 Faxing This chapter provides information about sending faxes and using the MFP Send Fax phone book: ● Sending a fax to a single recipient ● Sending a fax to multiple recipients ● Sending a fax by using the phone book ● Canceling a fax job ● Inserting - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 40
software program in which it was created. 2. Click File and then click Print. 3. Select the HP MFP Send Fax driver from the list of printers. 4. Click OK or Print. NOTE: Click the button that sends a document to the printer. This might not be labeled the same way in all programs. 5. Under Fax To in - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 41
the values in the Recipient Name, Fax Number, and Company Name text boxes. 7. The default cover page information appears under Include With Fax in the HP MFP Send Fax dialog box. This information can be changed for any individual fax job. NOTE: To set the default cover page settings for all faxes - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 42
available when you use Point-and-Print. Point-and-Print is a Windows feature that you can use to connect, print, or fax to a remote printer without using installation disks. Files and configuration information are automatically downloaded from the print server to the client. 11. Click View or use - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 43
software program in which it was created. 2. Click File and then click Print. 3. Select the HP MFP Send Fax driver from the list of printers. 4. Click OK or Print. NOTE: Click the button that sends a document to the printer. This might not be labeled the same way in all programs. 5. Under Fax To in - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 44
-code feature is enabled, type the billing code under Billing Information in the HP MFP Send Fax dialog box. The billing code can be changed for any individual preview preferences, click Send. NOTE: Click the Setup tab on the HP MFP Send Fax dialog box to view the sender, fax quality, notification, - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 45
available when you use Point-and-Print. Point-and-Print is a Windows feature that you can use to connect, print, or fax to a remote printer without using installation disks. Files and configuration information are automatically downloaded from the print server to the client. 12. Click View or use - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 46
software program in which it was created. 2. Click File and then click Print. 3. Select the HP MFP Send Fax driver from the list of printers. 4. Click OK or Print. NOTE: Click the button that sends a document to the printer. This might not be labeled the same way in all programs. 5. Under Fax To in - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 47
field, click OK. NOTE: The maximum number of fax recipients is 100. 8. The default cover page information appears under Include With Fax in the HP MFP Send Fax dialog box. This information can be changed for any individual fax job. NOTE: To set the default cover page settings for all faxes, - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 48
fax recipients with the default sender, fax quality, notification information, and preview preferences, click Send. NOTE: Click the Setup tab on the HP MFP Send Fax dialog box to view the sender, fax quality, notification, and preview settings. This information can be changed for any individual fax - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 49
available when you use Point-and-Print. Point-and-Print is a Windows feature that you can use to connect, print, or fax to a remote printer without using installation disks. Files and configuration information are automatically downloaded from the print server to the client. 12. Click View or use - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 50
Canceling a fax job Three methods are available to cancel a fax job on the HP LaserJet 4345mfp and 9040/9050mfp and the HP Color LaserJet 4730mfp and 9500mfp: 1. Click Cancel Fax in the fax preview window. 2. On the MFP control panel, press the fax icon and then press the red Stop/Cancel button. - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 51
Inserting special characters in the fax number The Fax Number text field accepts special characters in addition to the numbers 0 through 9. Table 2-1 Special characters Special Character Function - Use a hyphen in the fax number to make the number easier to read. ( ) Use parenthesis in the - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 52
tab by clicking Edit Phone Book. To populate the phone book, use the following steps: 1. On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box, click the book icon. This opens the Add Recipients from Phone Book dialog box. 46 Chapter 2 Faxing ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 53
2. In the Add Recipients from Phone Book dialog box click Edit Phone Book. This opens the Edit Phone Book dialog box. In the Edit Phone Book dialog box, click Add Entry to open the Add Entry to Phone Book dialog box. Type the recipient name, fax number, and company name, and then click OK. 3. Click - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 54
use the following steps: 1. On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box, click the book icon. This opens the Add Recipients from Phone from the list at the left of the dialog box. Click Add to copy the selected name into the Members box. When you have completed adding a group - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 55
To remove names from the phone book, use the following steps: 1. On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box, click the book icon. This opens the Add Recipients from Phone Book dialog box. ENWW Editing the phone book 49 - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 56
2. In the Add Recipients from Phone Book dialog box, highlight a name in the list and click Edit Phone Book. 50 Chapter 2 Faxing ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 57
3. In the Edit Phone Book dialog box, select the name that you want to delete and then click Delete. Verify the delete in the CONFIRM dialog box. Clicking Yes permanently deletes this entry from the Phone Book. Editing names in the phone book NOTE: You can edit names in the phone book on the Fax - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 58
To edit names in the phone book, use the following steps: 1. On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box, click the book icon. 52 Chapter 2 Faxing ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 59
the Recipient Name, Fax Number, and Company Name as needed and click OK. This returns you to the Edit Phone Book dialog box. NOTE: To review contact information before sending the fax, select a name in the Edit Phone Book dialog box and click Details. The Details dialog box opens. Verify the - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 60
Exporting phone book entries to a comma-separated values (CSV) formatted file You can export contact information from the phone book to a .CSV file. 1. You can export names from the phone book from the Fax Job or the Setup tab. ● Fax Job tab: Click the book icon and then click Edit Phone Book in the - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 61
Importing phone book entries from a CSV formatted file You can import contact information to the phone book from a properly formatted CSV file. When importing from a CSV file, the software assumes that the first record in the file is a header record so the contents of the first record are not - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 62
Report does not print for voice calls. NOTE: A Fax Call Report only generates Job numbers for final attempts. If one of these reports is printed manually from the menu and the last call was neither the final attempt nor a Voice call the Job number will be zero. Fax Activity Log Voice - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 63
for the MFP Send Fax driver by using the Edit Defaults button on the Setup tab: ● Setting the sender information ● Setting the fax quality ● Setting the notification settings ● Setting the cover page information ● Setting the preview preference ● Setting the fax driver printer preferences ● Setting - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 64
Setting the sender information The default sender information is included on all faxes that you send by using the MFP Send Fax driver, including cover pages. The sender information can be changed for individual faxes by using the text fields on the Setup tab. NOTE: To apply any - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 65
. The changes are saved, but the information does not appear in the dialog box. To show the new information, exit from the MFP Send Fax driver and then restart the driver. 3. Click OK. NOTE: To set all of the default information at the same time, select the fax quality, notification, cover page, and - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 66
Setting the fax quality The fax quality setting defines the resolution that the MFP uses to send the fax. The following are the available quality settings: ● Standard: 200 x 100 dots per inch (dpi) ● Fine: 200 x 200 dpi ● Superfine: 300 x - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 67
. ● On Error: notification is sent when an error occurs. 3. Select the type of notification to send: ● Print: notification is printed on the default printer. ● E-mail: notification is sent in an e-mail message. Type the e-mail address in the E-mail Address text box. ENWW Setting the notification - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 68
NOTE: The e-mail function must be configured on the MFP in order to receive an e-mail notification. 4. Click OK. NOTE: To set all of the default information at the same time, select the sender information, - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 69
Setting the cover page information Standardize the look of the fax cover page by using a default cover page. Fields are available for notes, a subject line, and a company logo or other image. The cover-page settings can be modified on the Fax Job tab for individual fax jobs. To change the cover page - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 70
NOTE: To set all of the default information at the same time, select the sender information, fax quality, notification, and preview settings and then click OK. NOTE: When cover page is used with multiple recipients, the preview will only show the cover page for the first recipient. However, the - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 71
Setting the preview preference The preview preference can be set to automatically preview every fax job before it is sent. To preview every fax job before it is sent, use the following steps: 1. On the Setup tab, click Edit Defaults. 2. Under Preview in the Default Settings dialog box, select Show - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 72
To set the basic MFP Send Fax driver printing options through Windows, use the following steps: 1. Click Start, click Settings, and then click Printers and Faxes. 2. On the Printers and Faxes window, right-click HP MFP Send Fax and then click Printing Preferences. 3. In the HP MFP Send Fax Document - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 73
to check the status of the printer and supplies or to start the embedded Web server. The Services tab options only appear if the MFP Send Fax driver is connected to a valid TCP/IP port. NOTE: See the appropriate MFP user guide for more information about the Embedded Web server. 5. To save any - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 74
-code configuration HP MFP Send Fax supports the use of billing codes when sending faxes. To enable or disable the billing-code feature on the HP LaserJet 4345mfp and 9040/9050mfp and the HP Color LaserJet 4730mfp and 9500mfp through the MFP control panel after the MFP Send Fax driver has been - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 75
4 Troubleshooting Use the information in this chapter to troubleshoot general fax issues: ● Functional errors ● Warning messages ● Error messages ENWW 69 - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 76
Setup tab in the HP MFP Send Fax dialog box because the e-mail function is not enabled on the MFP. See the appropriate user guide for instructions about configuring the e-mail function: ● HP LaserJet 4345mfp Series User Guide ● HP Color LaserJet 4730mfp User Guide 70 Chapter 4 Troubleshooting ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 77
/9050mfp User Guide ● HP Color LaserJet 9500mfp User Guide To update the HP MFP Send Fax settings after enabling the e-mail feature on the MFP, use the following steps: 1. Click Start, click Settings, and then click Printers and Faxes. 2. Under Printer Tasks in the Printers and Faxes window, right - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 78
the firmware update on the HP LaserJet 4345mfp and 9040/9050mfp and the HP Color LaserJet 4730mfp and 9500mfp: 1. Verify that the MFP firmware has been updated to the most current version available. If the firmware has not been updated, see Upgrading the MFP firmware and downloading the driver on - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 79
driver so that the Billing Code text box does not appear on the Fax Job tab, use the following steps: 1. Click Start, click Settings, and then click Printers and Faxes. 2. Under Printer Tasks on the Printers and Faxes window, right-click the name of the MFP and then click Properties. 3. In the HP - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 80
MFP when the MFP Send Fax driver was installed, the Billing Code text box does not appear on the Fax Job tab. Enable billing codes and make the Billing code text box available on the Fax Job tab on the HP LaserJet 4345mfp and 9040/9050mfp and the HP Color LaserJet 4730mfp and 9500mfp. 1. On the MFP - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 81
synchronize the driver with the MFP settings by using Update Now, use the following steps: 1. Click Start, click Settings, and then click Printers and Faxes. 2. Under Printer Tasks in the Printers and Faxes window, right-click the name of the MFP and then click Properties. 3. In the HP MFP Send Fax - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 82
be refreshed by using the Update Now feature. To make these setting changes take effect in a Point-and-Print installation, delete the Send Fax printer and then reinstall the printer. NOTE: The fax preview function is not available when you use Point-and-Print. 76 Chapter 4 Troubleshooting ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 83
OK. 2. Verify that the MFP firmware has been updated to the most current version available. Determining if the MFP supports the MFP Send Fax driver on page 4 3. Verify that the PC FAX SEND or PC Fax Send feature is enabled on the MFP. Uninstalling the HP MFP Send Fax driver on page 31 ENWW Warning - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 84
an error message is generated that helps determine the cause of the problem. Here is a list of messages and their cause/ solution. least "n" digits Cause Solution The billing code was configured on the MFP to contain a specified number of digits. This error occurs when the Troubleshooting ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 85
Table 4-1 Error messages (continued) The e-mail address is not in a recognized format. Do you still want to use it? Cause Solution The e-mail address in the E-mail address text box on the Setup tab is not a valid e-mail address. Click Yes to send the e-mail to the specified address. Click No to - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 86
is not corrupt and is organized for all fields could not be found or a duplicate entry exists. correctly. Eliminate duplicate entries before importing. 80 Chapter 4 Troubleshooting ENWW - HP FM892UT#ABA | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 87
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