HP Fortis 11 inch G10 Chromebook Enterprise Maintenance and Service Guide Fort
HP Fortis 11 inch G10 Chromebook Enterprise Manual
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- HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 1
Maintenance and Service Guide HP Fortis 11 G10 Chromebook SUMMARY This guide provides maintenance information about such topics as spare parts, removal and replacement of parts, security, and backing up. - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 2
for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Software terms By - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 3
Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 4
replacement procedures preliminary requirements...19 Tools required ...19 Service considerations...19 Plastic parts...19 Cables and connectors and transporting guidelines...25 Accessing support information ...26 5 Removal and replacement procedures for authorized service provider parts 28 Component - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 5
Bottom cover ...28 Battery...29 Speakers...31 Touchpad ...32 WLAN module...34 WWAN module...35 USB board ...36 Heat sink ...38 System board ...39 WLAN antennas...43 Lock bracket ...43 Display assembly...44 Top cover with keyboard ...51 6 Backing up, resetting, and recovering ...53 Backing up ...53 - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 6
250 nits HD, UWVA, 50% NTSC, eDP 1.2 without PSR, 250 nits, touch-on panel (TOP) HD, SVA, 45% NTSC, eDP, 250 nits Memory Supports the following configurations: ● 16 GB, LPDDR5-6400 ● 8 GB, LPDDR5-6400 ● 4 GB, LPDDR5-6400 Primary storage Embedded MultiMedia Controller (eMMC) 5.0 64 GB 32 GB - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 7
Titan C security chip Nano lock slot Camera privacy door Operating system Google Chrome™ Google Chrome with Chrome Education Upgrade Google Chrome with Chrome Enterprise Upgrade Serviceability End user replaceable parts AC adapter 2 Chapter 1 Product description - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 8
2 Components Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Right Use the illustration and table to identify the components on the right side of the computer. Table 2-1 Right-side components and their - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 9
powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 10
Table 2-2 Left-side components and their descriptions (continued) Component Description (3) USB Type-C power connector and 5 Gbps Connects an AC adapter that has a USB Type-C port with HP Sleep and Charge and connector, supplying power to the computer and, if DisplayPort output needed, - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 11
Table 2-3 Display components and their descriptions Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). - or - - or - WWAN antennas (2)* (select products only) Send and receive wireless signals to - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 12
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. Keyboard area Keyboards can vary by language. Touchpad The touchpad settings and components are described here. Table 2-4 Touchpad component and description - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 13
Table 2-5 Special keys and their descriptions Component (1) esc key (2) Search key (3) Action keys (4) Power key Description Activates certain computer functions when pressed in combination with other keys, such as tab or shift. Opens the search dialog. Execute frequently used system - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 14
the computer provide information you might need when you troubleshoot system problems or travel internationally with the computer. Labels might bottom of a tablet kickstand. ● Service label-Provides important information to identify your computer. When contacting support, you might be asked for the - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 15
Table 2-7 Service label components Component (1) Serial number (2) Product ID (3) HP product name Table 2-8 Service label components Component (1) HP product name (2) Product ID (3) Serial number (4) Warranty period Table 2-9 Service label components Component (1) HP product name 10 Chapter 2 - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 16
Table 2-9 Service label components (continued) Component (2) Warranty period (3) Product ID (4) Serial number ● Regulatory labels-Provide regulatory information about the computer. ● Wireless certification labels-Provide information about optional - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 17
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 18
Table 3-1 Chromebox major component descriptions and part numbers Item Component Spare part number (1) Display assembly NOTE: Display assemblies are offered as spare parts only at a subcomponent level. For more information, see Display assembly subcomponents on page 14. (2) Top cover with - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 19
Table 3-1 Chromebox major component descriptions and part numbers (continued) Item Component Spare part number (10) WWAN module (Qualcomm Snapdragon X12 LTE-Advanced [CAT 6]) N85247-001 NOTE: The WWAN module bracket is available in the Bracket Kit as spare part number N85234-001. (11) WLAN - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 20
Table 3-2 Display component descriptions and part numbers Item Component (1) Display bezel (2) Camera module Flint gray Cosmic blue (3) Display panel SVA UWVA UWVA, touch panel (4) Hinges (includes left and right display hinges) (5) Display cable (6) WWAN antennas and cables (7) - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 21
Table 3-2 Display component descriptions and part numbers (continued) Item Component WLAN-only models, galactic blue WLAN + WWAN models, galactic blue WWAN antennas and cables (not illustrated) Spare part number N85226-001 N85227-001 N85229-001 Miscellaneous parts To identify the miscellaneous - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 22
Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Screw Kit Misc Parts Kit (includes memory absorber, top shield protective cover, and rubber with protective Mylar) Duckhead power connector (for use in Japan) Japan South Korea North America Power cord (C5, 1.0 m [3.3 - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 23
Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Argentina Australia India Israel Japan South Africa South Korea Switzerland Taiwan Thailand Thailand (ADP bundle) United Kingdom Power cord (C5, 1.0 m [3.3 ft], duckhead with sticker, premium) Argentina Australia Brazil - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 24
during disassembly and reassembly can damage plastic parts. Cables and connectors Handle cables with extreme care to avoid damage. IMPORTANT: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 25
● Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. ● Before removing an optical drive, be sure that a disc is not in the drive, and be sure that the optical drive tray is closed. ● Handle drives on surfaces covered - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 26
Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event 55% 40% Walking across carpet 7,500 V 15,000 V Walking across vinyl floor 3,000 V 5,000 V Motions of bench worker 400 V 800 V Removing dual in-line packages (DIPs) from plastic tube 400 V - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 27
. ● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and polystyrene foam. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. Recommended materials and equipment HP recommends - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 28
● Conductive plastic bags ● Conductive plastic tubes ● Conductive tote boxes ● Opaque shielding bags ● Transparent metallized shielding bags ● Transparent shielding tubes Cleaning your computer Cleaning your computer regularly removes dirt and debris so that your device continues to operate at its - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 29
3. Moisten a microfiber cloth with water. The cloth should be moist, but not dripping wet. IMPORTANT: To avoid damaging the surface, avoid abrasive cloths, towels, and paper towels. 4. Wipe the exterior of the product gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 30
4. Wipe the exterior of the product gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 31
support information To find the HP support that you need, use this information. Table 4-3 Support information locations Service Problem solving to display more options. 3. Select Support & Troubleshooting. 4. Type the serial number, product number, or product name to go to the product support - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 32
Repair professionals To locate repair professionals: 1. Go to www.hp.com. 2. Place the cursor over Support resources to display more options. 3. Select Authorized service providers. Component and diagnosis information, failure detection, and required action To locate diagnosis information and - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 33
number, product key, and length of warranty, are on the service tag at the bottom of your computer. Component replacement procedures To remove supported parts for your computer, go to https://partsurfer.hp.com/partsurfer/, select your country or region, and then follow the on-screen instructions - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 34
Before removing the bottom cover, prepare the computer for disassembly (Preparation for disassembly on page 28). Remove the bottom cover: 1. Position the computer upside down with the front toward you. 2. Remove the two Phillips M2.0 × 8.0 screws (1). 3. Loosen the two captive Phillips screws (2). - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 35
(2) from the system board. 3. Remove the four Phillips M2.0 × 5.0 screws (3) that secure the battery to the computer. 30 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 36
4. Remove the battery from the computer (4). To replace the battery, reverse the removal procedures. Speakers To remove the speakers, use this procedure and illustration. Table 5-3 Speakers description and part number Description Speakers Spare part number N85246-001 Before removing the speakers, - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 37
(see Bottom cover on page 28). 3. Remove the battery (see Battery on page 29). Remove the touchpad: 32 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 38
1. Remove the four Phillips M2.0 × 2.5 screws (1) from the touchpad bracket, and then remove the bracket (2). 2. Remove the tape (1) from the touchpad. 3. Disconnect the cable from the ZIF connector (2) on the touchpad. 4. Lift the protective tape (3) that covers the screws at the top of the - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 39
receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Prepare the computer for disassembly . 34 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 40
your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WWAN module, follow these steps: WWAN module 35 - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 41
WWAN module, reverse this procedure. USB board To remove the USB board, use these procedures and illustrations. 36 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 42
Table 5-7 USB board description and part number Description USB board, models with WWAN USB board, models without WWAN SIM card tray, flint gray SIM card tray, cosmic blue USB board bracket (available in the Bracket Kit) Spare part number N85222-001 N85221-001 N91998-001 N91999-001 N85234-001 - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 43
(1) and the two Phillips M2.0 × 2.0 broad head screws (2) that secure the heat sink to the system board. 38 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 44
2. Remove the heat sink (3). 3. Each time the heat sink is removed, thoroughly clean and replace the thermal material from the surface of the heat sink. Replacement thermal material is included with the heat sink and system board spare part kits. Reverse this procedure to install the heat sink. - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 45
board (2) ● Daughter board cable (ZIF) from the USB board (3) ● Keyboard cable (ZIF) (4) ● Touchpad cable (ZIF) (5) ● Speaker cable (6) 40 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 46
2. Remove the five Phillips M2.0 × 3.0 screws (1) that secure the system board to the computer. 3. Remove the four Phillips M2.0 × 4.5 screws (2) that secure the system board and USB bracket to the computer. 4. Remove the bracket (3) from the system board. 5. Lift the right side of the system board - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 47
pieces are installed on both sides of the computer. To install the system board, reverse this procedure. 42 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 48
WLAN antennas To remove the WLAN antennas, use these procedures and illustrations. Table 5-10 WLAN antennas description and part number Description WLAN antennas Spare part number N85228-001 Before removing the WLAN antennas, follow these steps: 1. Prepare the computer for disassembly (Preparation - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 49
). 3. Disconnect the battery cable from the system board (see Battery on page 29). Remove the display assembly: 44 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 50
1. Remove the four Phillips M2.5 × 3.5 screws that secure the display assembly to the computer. 2. Lift the tape (1) that covers the display connector on the system board. You do not have to completely remove the tape. 3. Disconnect the display cable (2) from the ZIF connector on the system board. - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 51
from the display assembly: a. Release the top, left, and right sides of the bezel from the display. 46 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 52
b. Insert a tool under the bottom of the bezel and pull the tool along the length of the bezel to release it. c. Remove the bezel from the display panel. The display bezel is available as spare part number N92000-001 for flint gray models and N92001-001 for cosmic blue models. Display assembly 47 - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 53
as the following spare part numbers: N85240-001: SVA N85241-001: UWVA N85242-001: UWVA, touch screen 48 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 54
8. Remove the two Phillips M2.0 × 3.0 screws (1) from the top display bracket, and then remove the bracket (2) from the display back cover. 9. To remove the hinges from the display rear cover: a. Remove the three Phillips M2.5 × 2.5 broad head screws (1) from each hinge. b. Remove the hinges (2) - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 55
of the display rear cover. The display/camera cable is available as spare part number N85233-001. 50 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 56
12. To remove the WWAN antennas and cables, release the cables from the clips (1) along the bottom and sides on the display rear cover, and then peel the WWAN antennas (2) off the cover. The WWAN wireless cables and antennas are available as spare part number N85229-001. The wireless cables and - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 57
-F -131 Ukraine -271 United Kingdom -251 United States Spare part number -281 -141 -541 -BD1 -031 -001 52 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 58
creating a backup, go to http://www.support.google.com. Resetting A factory reset erases message "Reset this Chrome device." ● You are having problems with your user profile or settings. ● You restarted then select Continue. 5. Follow the on-screen instructions to reset your computer, and sign in with - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 59
information about performing a system recovery on your computer, go to http://www.support.google.com. Before you begin the recovery process, you need the following Utility from the Apps list, and follow the on-screen instructions. Creating recovery media You can use recovery media to recover - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 60
, select Recovery, and then select Get started. 4. Follow the on-screen instructions to create the recovery media. NOTE: All data and partitions on your recovery For details about setting up the computer, go to http://www.support.google.com. Erasing and reformatting the recovery media When you create - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 61
4. Select the USB flash drive or SD memory card that you inserted, select Continue, and then select Erase now. 5. After the recovery media is erased, select Done to close the Chromebook Recovery Utility, and then remove the USB flash drive or SD memory card. The media is ready to be formatted using - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 62
nonvolatile memory that can contain personal data after the system has been turned off and the hard drive has been removed, use these instructions. HP business computer products that use Intel®-based or AMD®-based system boards contain volatile DDR memory. The amount of nonvolatile memory present - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 63
Utilities. d. Under Utilities, select Secure Erase, select the hard drive storing the data you want to clear, and then follow the on-screen instructions to continue. - or - Clear the contents of the drive using the following Disk Sanitizer commands steps: i. Turn on or restart the computer, and - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 64
7-1 Troubleshooting steps for nonvolatile memory usage Description Volatility description Storage user data How to erase Primary storage device, holds the Non-volatile, 8-256 GB of Yes1 OS, applications, and application eMMC or NVMe SSD storage, settings removable Follow instructions below - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 65
-screen instructions. 2. What is a UEFI BIOS, and how is it different from a legacy BIOS? The Unified Extensible Firmware Interface (UEFI) BIOS is an industry-standard software interface between the platform firmware and an operating system (OS). It replaces the older BIOS architecture but supports - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 66
esc. b. Select the Security menu, select Secure Boot Configuration, and then follow the on-screen instructions. c. At the Secure Boot Configuration window, select Secure Boot, select Clear Secure Boot Keys, Sure Start, go to http://www.hp.com/support. Using HP Sure Start (select products only) 61 - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 67
8 Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When traveling with your computer, the computer dimensions and weights, input power ratings, and operating specifications provide helpful - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 68
29.5 cm (11.6 in) display specifications This section provides specifications for your display. Table 8-2 Display specifications Metric Active diagonal size 29.5 cm Resolution 1366 × 768 (HD) Surface treatment Brightness Viewing angle Antiglare 250 nits SVA Backlight Display panel - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 69
9 Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V AC to 120 V AC, or from 220 V AC to 240 V AC. The three-conductor power cord set included with - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 70
Table 9-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number Germany VDE 1 India BIS 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 People's Republic - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 71
10 Recycling When a nonrechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 72
) 4 audio-out (headphone) 4 K keyboard product description 2 keyboard country codes 51 keys esc 7 power 8 L labels Bluetooth 9 regulatory 9 serial number 9 service 9 wireless certification 9 WLAN 9 lights AC adapter and battery 3, 5 camera 6 lock bracket removal 43 spare part number 43 M memory - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 73
cable slot, identifying 4 serial number, computer 9 service labels, locating 9 serviceability, product description 2 SIM card tray, identifying 5 computer 62 display 62, 63 hard drive 62 static electricity 19, 20 support information 26 system board illustrated 13 removal 39 spare part numbers 13, - HP Fortis 11 inch G10 Chromebook Enterprise | Maintenance and Service Guide Fort - Page 74
wireless, product description 1 WLAN antennas removal 43 spare part number 43 WLAN antennas and cables spare part number 14 WLAN antennas, identifying 6, 9 WLAN device 9 WLAN label 9 WLAN module illustrated 14 removal 34 spare part number 14, 34 workstation guidelines 19 WWAN module illustrated 14
Maintenance and Service Guide
HP Fortis 11 G10 Chromebook
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.