HP G62-100 Notebook PC User Guide - Windows 7

HP G62-100 - Notebook PC Manual

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  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 1
    Notebook PC User Guide
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 2
    as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: January 2010 Document Part Number: 593731-001 Product notice This user guide describes features that are common to most models. Some features may not be
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 3
    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN wireless devices (select models only 19 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems 20 Cannot connect
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    the modem (select models only 23 Connecting a modem cable 23 Connecting a country-specific modem cable adapter 24 Selecting a location setting 24 Viewing the current location selection 24 Adding new locations when traveling 25 Solving travel connection problems
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    power ...49 Connecting the AC adapter 50 Testing an AC adapter ...51 Using battery power ...52 Finding battery information in Help and Support 52 Using Battery Check ...52 Displaying the remaining battery charge 53 Inserting or removing the battery 53 Charging a battery ...54 Maximizing battery
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    "burning" a CD or DVD 70 Removing a CD, DVD, or BD 71 Troubleshooting drive and device driver problems 71 The optical disc tray does not open for removal of a CD, DVD, device driver must be reinstalled 73 Obtaining the latest HP device drivers 74 Obtaining the latest Windows device drivers 75
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    menu ...99 Appendix B Software updates Updating the BIOS ...101 Determining the BIOS version 101 Downloading a BIOS update 102 Updating programs and drivers ...103 Appendix C Backup and recovery Creating recovery discs ...105 Backing up your information ...106 Using Windows Backup and Restore 107
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    When to create restore points 108 Create a system restore point 108 Restore to a previous date and time 108 Performing a recovery ...109 Recovering from the recovery discs 109 Recovering from the dedicated recovery partition (select models only 109 Index ...110 x
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    . You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Identifying hardware 1
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    Components Top components TouchPad Component Description (1) TouchPad light ● Off: TouchPad is on. ● Amber: TouchPad is off. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Press the left side of the TouchPad button to execute functions
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    Lights NOTE: Your computer may look slightly different from the illustration in this section. Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Wireless light Description ● Off: TouchPad is enabled. ● Amber: TouchPad is disabled. On: Caps lock is on. ● On: The computer is on. ●
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    Start > Control Panel > System and Security > Power Options. *This table describes factory settings. For information about changing factory settings, press f1 to open Help and Support. 4 Chapter 1 Features
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    Keys NOTE: Your computer may look slightly different from the illustration in this section. Component (1) esc key (2) Send e-mail key (3) Media application key (4) Web browser key (5) Print key (6) Calculator key (7) fn key (8) Windows logo key (9) Windows applications key (10) Action keys
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    look slightly different from the illustration in this section. Component (1) Optical drive light (2) USB port (3) RJ-11 (modem) jack (select models only) (4) AC adapter light (5) Power connector (6) Security cable slot Description Blinking: The optical drive is being accessed. Connects an optional
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    this section. Component (1) External monitor port (2) Vent (3) HDMI port (select models only) (4) RJ-45 (network) jack (5) USB ports (6) Audio-in ( powered stereo speakers, headphones, earbuds, a headset, or television audio. Supports the following optional digital card formats: ● Memory Stick (MS)
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    Bottom components Component (1) Battery bay (2) Vents (4) (3) Battery release latch (4) Memory module compartment (5) Hard drive bay Description Holds the battery. Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent
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    only) Description Records sound. Records audio and video and captures still photographs. On: The webcam is in use. Wireless antennas Your computer model has two antennas that send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer
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    , refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 10 Chapter 1 Features
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    Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by
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    provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Integrated regulatory label and service tag-Provides regulatory information about the computer, as well as the computer model number, serial number, and warranty information. This
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    wireless router or a wireless access point. ● Bluetooth® device (select models only)-Creates a personal area network (PAN) to connect to other with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz. NOTE
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    that one or more of the wireless devices are on. Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off. Wired network (connected) Indicates that one or more network drivers are installed, and one or more network devices are connected to
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    on or off using HP Wireless Assistant. If a . 3. Click Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. 6. network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start >
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    requiring additional pieces of hardware or software. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following
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    , or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot
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    or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection and the user guides included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list
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    models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook and Internet Connection Sharing (ICS) HP does not recommend setting up one
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    are included with select computer models only. If wireless networking is network connection problem, be sure that device drivers are installed driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support
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    click Troubleshoot problems. hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then enter your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions review the router user guide for instructions
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    for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. 22 Chapter 2 Wireless, local area network, and modem
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    be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are
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    by country. To use the modem and the modem cable (included with select models only) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (included with select models only). To connect the modem to an analog telephone line that does not have
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    country or region from the Country/region drop-down list. (If you select a country or region that is not supported by the modem, the Country/region selection for USA or UK is displayed by default.) 7. Enter the area dialing rules for accessing an outside line. Using the modem (select models only) 25
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    If you experience modem connection problems when using the computer outside of the country in which line is usually an analog line. ● Check for pulse or tone dialing. An analog telephone line supports one of two dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in
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    7. Clear the check box for Wait for dial tone before dialing. 8. Click OK twice. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents
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    3 Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer TouchPad. Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button Description When lit, indicates that the TouchPad is turned off. Moves
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    activate the scrolling function. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad taskbar, and then check or uncheck Disable gestures. To enable or disable a specific gesture, select Control Panel > Hardware and Sound > Mouse > Device settings
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    Pinching (select models only) Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch TouchPad, and then pull the fingers together to decrease an object's size. Rotating (select models only) Rotating allows you to rotate items such as photos and pages. To rotate,
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    using, pressing fn and one of the action keys opens a specific shortcut menu within that program. The action key feature is enabled Support also provides checkups for computer functionality, automated and interactive troubleshooting, repair solutions, system recovery procedures, and links to support
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    Function Action key or hotkey Press f4 to switch the screen image among display devices connected to the computer. For example, if a monitor is connected to the computer, pressing this key alternates the screen image from the computer display to the monitor display to simultaneous display on both
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    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal
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    4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to
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    NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Internal microphone (2) Webcam (select models only) (3) Webcam light (select models only) (4) Volume down action key (f9) (5) Volume up action key (f10) (6) Volume mute action key (f11) (7) Speaker
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    Adjusting the volume You can adjust the volume using the following controls: ● Action keys: ◦ Press f11 to mute or restore speaker sound. ◦ Press and hold f9 to decrease speaker sound incrementally. ◦ Press and hold f10 to increase speaker sound incrementally. ● Windows volume control: a. Click the
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    Using the media activity functions The media activity action keys control the play of an audio CD, DVD, or BD (Blu-ray Disc) in the optical drive. Using the media activity action keys When an audio CD, DVD, or BD is not playing, press f6 (2) to play the disc. When an audio CD, DVD, or BD is playing,
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    from a CD or DVD, follow these steps: 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do so. NOTE: For details about using software included with the computer, refer to the software
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    microphone. ● Download music from the Internet. ● Create multimedia presentations using audio and images. ● Transmit sound and images with instant messaging programs. ● Stream radio programs (select models only) or receive FM radio signals. ● Create or "burn" audio CDs. Audio 39
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    Cable connectors are normally color-coded to match the corresponding jacks on the computer. ● Be sure that you install any drivers required by the external device. NOTE: A driver is a required program that acts like a translator between the device and the programs that use the device. Checking your
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    only) Select computer models include an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. The computer can support one HDMI device connected
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    Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then
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    drive on page 63. Webcam (select models only) Your computer may include an toolbar that lets you add graphic effects. ● Special effects-Add to the software manufacturer's instructions, which may be provided you are having trouble viewing or sending multimedia resolve the problem, reconfigure the
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    a subject with a large amount of background light would otherwise be obscured by streaking or silhouetting. For information about using the webcam, select Start > Help and Support. 44 Chapter 4 Multimedia
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    5 Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting
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    Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power. Power settings and timeouts can be changed using Power Options in Windows® Control Panel. With the
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    Using the battery meter The battery meter is located in the notification area, at the far right of the taskbar. The battery meter allows you to quickly access power settings, view remaining battery charge, and select a different power plan. ● To display the percentage of remaining battery charge and
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    3. Change the settings as needed. 4. To change additional settings, click Change advanced power settings, and then make your changes. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: 1. Select Start >
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    ! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional expansion product Connect the computer to external AC power under any of the following
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    Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from
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    on, the AC adapter is functioning properly. ● If the power light remains off, the AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter. Using external AC power 51
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    types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support > Learning Center > HP Power and Battery Check to function properly. 2. Select Start > Help and Support > Troubleshooting tools > Battery Check. Battery Check examines the battery and its
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 63
    Displaying the remaining battery charge ▲ Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information,
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    AC adapter light turns off. NOTE: If the computer is on while the battery is charging, the battery meter in the notification area may show 100 percent charge before the battery is fully charged. ● Allow the battery to discharge below 5 percent of a full charge through normal use before charging it
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    Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time: ● Lower the brightness on the display.
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    Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available ▲ Connect one of the
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    To fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, or optional expansion product, and then plug the adapter or device into external power. The AC adapter light on the computer turns on. 3. Leave the computer plugged
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    Step 3: Discharge the battery The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it. ● If you plan to leave the computer unattended during the discharge,
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    Step 5: Reenable Hibernation and Sleep CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and information loss if the computer reaches a critical battery level. 1. Click the battery meter icon in the notification area, and then click More power options.
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    battery storage capacity has reached a weak condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when
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    Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you
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    6 Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive,
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    drives: ● DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● LightScribe DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support ● LightScribe Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer
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    ROM Drive, it can also read Blu-ray discs. NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical discs as described in the following table. Optical drive
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    right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used CDs but have a much higher storage capacity. NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. CD-R discs CD-R (write-once) discs
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    LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and add a designer
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    5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. NOTE: For
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    . You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 2. Click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives. 3. Right
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    a disc. The write process is sensitive to vibration. NOTE: For details about using software included with the computer, refer to the software manufacturer's instructions, which may be provided on disc, in the software help, or on the manufacturer's Web site. Copying a CD, DVD, or BD 1. Select Start
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    home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats. ● An MP3 by the program you have selected. For specific instructions, refer to the software manufacturer's instructions, which may be provided with the
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    , tilt the disc carefully as you remove it. 3. Close the disc tray, and then place the disc in a protective case. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. The optical disc tray does not open for removal of a CD, DVD
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    3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray, and
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    a multimedia question not covered in this guide, go to Start > Help and Support. The process of burning a disc is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. Remove drivers you want to delete. Troubleshooting drive and device driver problems 73
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    Open your Internet browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, enter your computer model number in the search box, and then press enter. - or - If you want a specific SoftPaq, enter the SoftPaq number in the
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    You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. Troubleshooting drive and device driver problems 75
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    CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive to the computer: CAUTION: To reduce the risk of damage to the equipment when
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    you do not need access to your computer. HP recommends defragmenting your hard drive at least once monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: Refer to Help and Support for more information. instructions. Improving hard drive performance 77
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    Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the
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    9. Remove the hard drive screws. 10. Pull the hard drive tab up (3), disconnect the hard drive cable from the motherboard (4), and then lift the hard drive away from the computer. Replacing the hard drive 79
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    To install a hard drive: 1. Connect the hard drive cable to the motherboard (4), insert the hard drive into the hard drive bay (1), and then press down on the hard drive tab (2) to ensure that the drive is firmly seated. 2. Replace the hard drive screws. 3. Align the tabs (1) on the hard drive cover
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    5. Tighten the hard drive cover screws (3). 6. Replace the battery. 7. Turn the computer right-side up. 8. Reconnect power to the computer. 9. Reconnect any external devices. Replacing the hard drive 81
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    more information about device-specific software, refer to the manufacturer's instructions. The computer has a USB port which support USB 1.0, USB NOTE: The first time you connect a USB device, the "Installing device driver software" message is displayed in the notification area, at the far right of
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    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove
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    . These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card
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    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system
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    8 Adding or replacing a memory module The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in
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    8. Lift the memory module compartment cover (2) away from the computer. 9. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module,
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 98
    CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b. With the memory module at a 45
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 99
    may not deter software attacks or prevent the computer from being mishandled or stolen. NOTE: Before you send your computer for service, remove all password settings. Computer risk Security feature Unauthorized use of the computer Power-on password Computer viruses Norton Internet Security
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 100
    describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password Function Protects administrator-level access to computer contents. NOTE: This
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 101
    Password Function Power-on password* ● Protects access to the computer contents. ● Once set, you must enter the password each time you turn on the computer, restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 102
    Power-on password Your power-on password prevents unauthorized use of the computer. Once set, you must enter the password each time you turn on the computer, restart the computer, or exit Hibernation. A power-on password is not displayed as it is set, entered, changed, or deleted. Managing a power-
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 103
    service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service Refer to the firewall user guide or contact your firewall manufacturer authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 104
    programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but : The location of the security cable slot varies by computer model. 94 Chapter 9 Security
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 105
    A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 106
    then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 107
    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 108
    the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Security menu Select Administrator Password Power-On Password To do this Enter
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 109
    from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the hard drive. NOTE: On models with two hard drives,
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 110
    installing and troubleshooting the file. To update the software, follow these steps: 1. Identify your computer model, product category, and series or Help and Support for more information. 2. Access the updates on the HP Web site at http://www.hp.com. 3. Install the updates. 100 Appendix B Software
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 111
    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 112
    any device, cable, or cord. To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 113
    your web browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, enter your computer model number in the Search box, and then press enter. - or - If you want a specific SoftPaq, enter the SoftPaq number in the Search
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 114
    . Tools provided by the operating system and HP Recovery Manager software are designed to help you driver (Recovery Manager software feature). This feature helps you reinstall a program or driver Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 115
    separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. NOTE: The external hard drive must be connected to a USB port on the computer Recovery Manager > Recovery Disk Creation. 2. Follow the on-screen instructions. Creating recovery discs 105
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 116
    Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. ●
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 117
    1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows includes the User Account Control feature to changing Windows settings. Refer to Help and Support for more information. Backing up your information 107
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 118
    point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to to create a restore point. 5. Click Create. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 119
    recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) NOTE: Computers with an SSD may
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 120
    Index Symbols/Numerics 1394 Power Saving 99 A AC adapter light 54, 55 AC adapter light, identifying 6 AC adapter, connecting 50 AC adapter, identifying 11 AC adapter, testing 51 action key mode 99 action keys identifying 5 media control 37 muting/restoring speaker volume 36 volume down 35 volume
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 121
    specific modem cable adapter 24 critical battery level 55 critical updates, software 94 CyberLink PowerDVD 38 D device drivers HP drivers 74 Windows drivers 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 99 language support 99 latch, battery release
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 122
    specific cable adapter 24 noise suppression circuitry 23 modem software setting/adding location 24 travel connection problems media 45 recovering a program or driver 104 recovering from the dedicated recovery Setup Utility 96 serial number, computer 12 service tag 12 setup of WLAN 16 Setup Utility
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 123
    Utility 95 storing battery 59 supported discs 105 System Configuration menu troubleshooting disc burning 73 disc play 72 drive and device driver problems 71 DVD movie play 72 external display 73 HP device drivers 74 modem 26 optical disc tray 71 Windows device drivers 75 wireless connection problems
  • HP G62-100 | Notebook PC User Guide - Windows 7 - Page 124
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Notebook PC User Guide