HP G62-229WM Notebook PC User Guide - Windows 7

HP G62-229WM Manual

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  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 1
    Notebook PC User Guide
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 2
    products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: April 2010 Document Part Number: 593731-002 Product notice This user guide describes features
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    surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
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    iv Safety warning notice
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    Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ... 19 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems 20 Cannot connect to a WLAN 20 Cannot connect
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    Connecting a country-specific modem cable adapter 24 Selecting a location setting 24 Viewing the current location selection 24 Adding new locations when traveling 25 Solving travel connection problems 26 Connecting to a local area network ...27 3 Pointing devices and keyboard Using the TouchPad
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    password protection on wakeup 49 Using external AC power ...50 Connecting the AC adapter 51 Testing an AC adapter ...52 Using battery power ...53 Finding battery information in Help and Support 53 Using Battery Check ...53 Displaying the remaining battery charge 54 Inserting or removing the
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    CD, DVD, or BD 73 Troubleshooting drive and device driver problems 73 The optical disc tray does HP device drivers 76 Obtaining the latest Windows device drivers 77 Using external drives ...78 Improving hard drive performance ...79 Using Disk Defragmenter 79 Using Disk Cleanup ...79 Replacing
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    Adding or replacing a memory Installing critical security updates ...96 Installing an optional security cable ...96 Appendix A Setup Utility (BIOS) Starting Setup Utility updates Updating the BIOS ...103 Determining the BIOS version 103 Downloading a BIOS update 104 Updating programs and drivers
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    When to create restore points 110 Create a system restore point 110 Restore to a previous date and time 110 Performing a recovery ...111 Recovering from the recovery discs 111 Recovering from the dedicated recovery partition (select models only 111 Index ...112 x
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    Features Identifying hardware To see a list of hardware installed in the computer: ▲ Select Start > Control Panel > System and Security. Then in the System area, click Device , running utilities, or changing Windows settings. Refer to Help and Support for more information. Identifying hardware 1
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    . (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Press the left side of the TouchPad button to factory settings. To view and change pointing device preferences, select Start > Devices and Printers, right-click the device representing your
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    Lights NOTE: Your computer may look slightly different from the illustration in this section. Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Wireless light Description ● Off: TouchPad is enabled. ● Amber: TouchPad is disabled. On: Caps lock is on. ● On: The computer is on. ●
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    , press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options. *This table describes factory settings. For information about changing factory settings, press f1 to open
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    to the default printer. Launches the calculator application. Displays system information when pressed in conjunction with the esc key. Displays the Windows Start menu. Displays a shortcut menu for items where the cursor is positioned. Executes frequently-used system actions. Refer to Using the
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    USB port Connects an optional USB device. (3) RJ-11 (modem) jack (select models only, labeled Connects a modem cable. on select models only) (4) AC adapter light ● Blinking white: The computer is in sleep mode. ● On white: The computer is connected to external power. ● Amber: The computer is
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    NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on powered stereo speakers, headphones, earbuds, a headset, or television audio. Supports the following optional digital card formats: ● Memory Stick (MS)
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    to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Releases the battery from the battery bay. Contains the two memory module slots. Holds
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    Display components Component (1) Internal microphone (select models only) (2) Webcam (select models only) (3) Webcam light (select models only) Description Records sound. Records audio and video and captures still photographs. On: The webcam is in use. Wireless antennas Your computer model has
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    , refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 10 Chapter 1 Features
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    hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region and
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    to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. NOTE: Make sure to have this information available when you contact technical support. ● Service tag-Provides the computer serial number, product number, warranty
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    with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz. NOTE : 802.11a is not compatible with 802.11b and 802.11g. ● 802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz,
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    that one or more of the wireless devices are on. Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off. Wired network (connected) Indicates that one or more network drivers are installed, and one or more network devices are connected to
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    Click Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply problems. To access the Network and Sharing Center, select Start > Control Panel > Network and Internet > Network and Sharing Center. For more information, select Start > Help and Support
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    requiring additional pieces of hardware or software. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following
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    , or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot
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    or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection and the user guides included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list
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    that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host
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    device is listed, either your computer does not have an integrated WLAN device, or the driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support. 20 Chapter 2 Wireless, local area network, and modem
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    web browser, and then go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then enter your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions. NOTE: If the WLAN device you are
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    connected to that network, follow the steps below to connect to the network: 1. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2. In the left For details, refer to the router manufacturer's instructions. 22 Chapter 2 Wireless, local area network, and modem
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    be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are
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    modem cable adapter (2). 3. Plug the country-specific modem cable adapter (3) into the telephone wall jack. Selecting a location setting Viewing the current location selection To view the current location setting for the modem, follow these steps: 1. Select Start > Control Panel. 2. Click Clock
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    add a location setting for the modem, follow these steps: 1. Select Start > Devices and Printers. 2. Right-click the device that represents your region drop-down list. (If you select a country or region that is not supported by the modem, the Country/region selection for USA or UK is displayed by
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    If you experience modem connection problems when using the computer outside of the country in which Tones indicate that the telephone line supports tone dialing. To change the dialing mode in your current modem location setting, follow these steps: 1. Select Start > Devices and Printers. 2. Right
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    7. Clear the check box for Wait for dial tone before dialing. 8. Click OK twice. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents
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    3 Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer that the TouchPad is turned off. Moves the pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Functions like the right button on
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    activate the scrolling function. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad taskbar, and then check or uncheck Disable gestures. To enable or disable a specific gesture, select Control Panel > Hardware and Sound > Mouse > Device settings
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    out by holding two fingers apart on the TouchPad, and then pull the fingers together to decrease an object's size. 30 Chapter 3 Pointing devices and keyboard
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    Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. Rotating 31
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    , tutorials, and updates to your computer. Help and Support also provides checkups for computer functionality, automated and interactive troubleshooting, repair solutions, system recovery procedures, and links to support. Press and hold f2 to decrease the screen brightness level incrementally
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    , a wireless network must also be set up. Refer to (2) through (6) in Keys on page 5 for information on using the application quick-launch keys. Using the keyboard 33
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    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric
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    4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to
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    Identifying your multimedia components NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Internal microphone (2) Webcam (select models only) (3) Webcam light (select models only) (4) Volume down action key (f9) (5) Volume up action key (f10) (6)
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    Component (8) Audio-in (microphone) jack (9) Speaker grill Description Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Two integrated speakers produce sound. Adjusting the volume You can adjust the volume using the following controls: ● Action
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    Using the media activity functions The media activity action keys control the play of an audio CD, DVD, or BD (Blu-ray Disc) in the optical drive. Using the media activity action keys When an audio CD, DVD, or BD is not playing, press f6 (2) to play the disc. When an audio CD, DVD, or BD is playing,
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    multimedia software To locate other preinstalled multimedia software: ▲ Select Start > All Programs, and then open the multimedia program you into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do so. NOTE:
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    provided with the device. For best results, remember the following tips: driver is a required program that acts like a translator between the device and the programs that use the device. Checking your audio functions To check the system sound on your computer, follow these steps: 1. Select Start
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Video Your computer enables you to use a variety of
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    support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported cable to the video device, according to the device manufacturer's instructions. 3. Press f4 on the computer to switch the image between the display devices connected
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    Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: 1. Right-click the Speakers icon in the notification area, at
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    For details about using webcam software, refer to the software manufacturer's instructions, which may be provided with the software, on disc, or program before starting a video conversation. ● The webcam may not work properly across some network firewalls. NOTE: If you are having trouble viewing or
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    in cases where a subject with a large amount of background light would otherwise be obscured by streaking or silhouetting. For information about using the webcam, select Start > Help and Support. Webcam (select models only) 45
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    and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation
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    . ● Press a key on the keyboard or a button on the remote control your work returns to the screen where you stopped working. NOTE battery reaches a critical battery level. Power settings and timeouts can be changed using Power Options in Windows Control Panel. To initiate Hibernation: ▲ Click Start
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    > Power Options, and then select a power plan from the list. Customizing power plans 1. Click the battery meter icon in the notification area, and then click More power options. - or - Select Start > Control Panel > System and Security > Power Options. 2. Select a power plan, and then click Change
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    protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: 1. Select Start > Control Panel > System and Security > Power Options. 2. In the left pane, click Require a password on wakeup. 3. Click Change Settings that are
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    with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional expansion product Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are
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    ) 3pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector (1) on the computer. 2. Plug the power cord into the
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    on the computer. ● If the power light turns on, the AC adapter is functioning properly. ● If the power light remains off, the AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter. 52 Chapter 5 Power management
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    computer. To run Battery Check: 1. Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshooting tools > Battery Check. Battery Check examines the battery and its cells to
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    meter icon in the notification area, at the far right of the taskbar. Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows
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    one month or more, calibrate the battery instead of simply charging it. The AC adapter light displays charge status: ● On: The battery is charging. ● Blinking: The battery has reached a low battery level or critical battery level and is not charging. ● Off: The battery is fully charged, in use, or
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    not affect lights. Identifying low battery levels When a battery that is the sole power source for the computer reaches a low battery level, the AC adapter light blinks. If a low battery level is not resolved, the computer enters a critical battery level, and the AC adapter light continues to blink
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    power until the battery is fully charged. The AC adapter light on the computer turns off once the battery is fully charged. Step 2: Disable Hibernation and Sleep 1. Click the battery meter icon in the notification area, and then click More power options. - or - Select Start > Control Panel > System
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    . 5. Click Change advanced power settings. 6. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after. 7. Record the On battery setting under Hibernate after so that you can reset it after the calibration. 8. Change the On
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    do not turn off the computer. 2. Run the computer on battery power until the battery is discharged. The AC adapter light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the AC adapter light turns off and the computer shuts down. Step 4: Fully
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    battery level. 1. Click the battery meter icon in the notification area, and then click More power options. - or - Select Start screen brightness as needed. ● If you leave your work, initiate Sleep or Hibernation, or shut down the computer. Storing a battery CAUTION: To prevent damage to a battery
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    you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing a new battery when the storage
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    supports HDMI in high-performance mode only, the system will remind you to switch to high-performance mode when using HDMI. When you switch between AC and battery area, and the screen image reappears. NOTE: When select computer models are in slate mode, the screen orientation is reset when
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    the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external . 1. Save your work and close all open programs. 2. Click Start. 3. Click Shut down. If the computer is unresponsive and you are
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    drive, initiate Sleep and allow the screen to clear, or properly disconnect the hub. Do not enter information using the keyboard or move the computer while the optical drive is writing to vibration. When the battery is the only source of power, be sure that the battery is sufficiently charged
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    -definition video from disc. Identifying the installed optical drive ▲ Select Start > Computer. You will see a list of all the devices support ● LightScribe DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support
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    ROM Drive, it can also read Blu-ray discs. NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical discs as described in the following table. Optical drive
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    much higher storage capacity. NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. CD-R discs version of a CD) to store large projects that are updated frequently. Typical uses include the following: ● Developing and maintaining
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    LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and add a designer
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    described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. NOTE: For best results, be sure that your AC adapter is plugged into an external power source while playing a BD. Optical drive 69
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    Region tab. To change settings through the operating system: 1. Select Start > Control Panel > System and Security. Then in the System area installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 2. Click the arrow next to DVD/CD-ROM
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    is running on battery power. Before writing use the computer keyboard or move the software manufacturer's instructions, which may Start > All Programs > CyberLink DVD Suites > Power2Go. 2. Insert the disc you want to copy into the optical drive. 3. Click Copy at the bottom right of the screen
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    -click Start, click Open Windows Explorer, and then navigate to the folder where the source files are stored. 6. Open the folder, and then drag the files to the drive that contains the blank disc. 7. Initiate the burning process as directed by the program you have selected. For specific instructions
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    , tilt the disc carefully as you remove it. 3. Close the disc tray, and then place the disc in a protective case. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. The optical disc tray does not open for removal of a CD, DVD
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    is selected. 3. Click Save. A CD, DVD, or BD should now start automatically when it is inserted into the optical drive. A DVD movie stops, 1. Right-click on a blank area of the computer desktop, and then select Screen resolution. 2. Select Advanced Settings > Monitor tab. 3. Select High Color (16
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    select Screen resolution. b. Specify a primary display and a secondary display. NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display. To get information about a multimedia question not covered in this guide, go to Start > Help and Support
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    If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers using the procedures in the following sections. Obtaining the latest HP device drivers 1. Open your Internet browser, go to http://www.hp.com/support, and then select your country or
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    Update: 1. Click Start > All Programs > Windows Update. NOTE: If you have not previously set up Windows Update, you will be prompted to enter settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. Troubleshooting drive and device driver problems
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    module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive to
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    not need access to your computer. HP recommends defragmenting your hard drive at manually at any time. To run Disk Defragmenter: 1. Select Start Help and Support for more Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. Follow the on-screen instructions. Improving hard
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    Replacing the hard drive CAUTION: To prevent information loss or an unresponsive devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. With the hard drive bay toward you, loosen
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    9. Remove the hard drive screws. 10. Pull the hard drive tab up (3), disconnect the hard drive cable from the motherboard (4), and then lift the hard drive away from the computer. Replacing the hard drive 81
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    To install a hard drive: 1. Connect the hard drive cable to the motherboard (4), insert the hard drive into the hard drive bay (1), and then press down on the hard drive tab (2) to ensure that the drive is firmly seated. 2. Replace the hard drive screws. 3. Align the tabs (1) on the hard drive cover
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    5. Tighten the hard drive cover screws (3). 6. Replace the battery. 7. Turn the computer right-side up. 8. Reconnect power to the computer. 9. Reconnect any external devices. Replacing the hard drive 83
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    keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions
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    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove
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    and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick damaging the digital card or the computer, do not insert any type of adapter into the Digital Media Slot. CAUTION: To prevent damage to the digital card
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 97
    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 98
    3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. Loosen the memory module compartment screws (1). 88 Chapter 8 Adding or replacing a memory module
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 99
    8. Lift the memory module compartment cover (2) away from the computer. 9. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION:
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 100
    memory module compartment cover with the notch on the computer. 12. Close the cover (2). 13. Tighten the memory module compartment screws (3). 14. Replace the battery. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer. 90 Chapter
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 101
    being mishandled or stolen. NOTE: Before you send your computer for service, remove all password settings. Computer risk Security feature Unauthorized use of data ● Firewall software ● Windows updates Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 102
    and Setup Utility passwords and describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password Function Protects administrator-level access to
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 103
    turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 104
    key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open Setup Utility by turning on or restarting the key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 105
    service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program. To view and access Norton Internet Security, select Start firewall user guide or contact To temporarily resolve the problem, disable the firewall,
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 106
    your computer. Use the update link at Start > All Programs > Windows Update. ● Run Windows Update monthly thereafter. ● Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing an optional
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 107
    settings for startup, security, and other preferences. To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - 1. Open Setup Utility by turning
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 108
    for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open Setup Utility by turning on or restarting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a (BIOS)
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 109
    turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter. 3. When
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 110
    may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 111
    models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Key Mode Boot Options To do this Change the diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 112
    be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. To update the software, follow
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 113
    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS in the lower-left corner of the screen, press f10. 2. If Setup Utility
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 114
    or cord. To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download. 3. At
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 115
    To download and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. Open your web browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, enter your computer model number in the
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 116
    Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 117
    purchase recovery discs for your computer from the HP Web site. NOTE: The external hard drive software. ● The computer must be connected to AC power during this process. ● Only one set Start > All Programs > Recovery Manager > Recovery Disk Creation. 2. Follow the on-screen instructions. Creating
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 118
    and back up this folder periodically. ● Back up templates stored in their associated programs. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To copy the
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 119
    computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 120
    name a snapshot of your hard drive at a specific point in time. You can then recover back to screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Select Start
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 121
    have previously backed up. HP recommends that you use HP Recovery Manager to create restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select the hard drive, accessed by pressing either the Start button or f11. This restores the computer to
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 122
    54 replacing 61 storing 60 battery bay 12 battery bay, identifying 8 Battery Check 53 battery power 53 battery release latch 54 battery release latch, identifying 8 battery temperature 60 battery, identifying 11 bays battery 8, 12 hard drive 8 BD copying 71 playing 68 removing 73 BIOS, updating 103
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 123
    specific modem cable adapter 24 critical battery level 56 critical updates, software 96 CyberLink PowerDVD 39 D device drivers HP drivers 76 Windows drivers 12 regulatory 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 101 language support 101 latch, battery release 8 lights
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 124
    23 country-specific cable adapter 24 noise suppression circuitry 23 modem software setting/adding location 24 travel connection problems 26 and number, computer 12 programs, updating 105 public WLAN connection 18 R readable media 46 recovering a program or driver 106 recovering from the dedicated
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 125
    label 12 wireless certification labels 12 troubleshooting disc burning 75 disc play 74 drive and device driver problems 73 DVD movie play 74 external display 75 HP device drivers 76 modem 26 optical disc tray 73 Windows device drivers 77 wireless connection problems 20 turning off the computer 63
  • HP G62-229WM | Notebook PC User Guide - Windows 7 - Page 126
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Notebook PC User Guide