HP G62-415NR Notebook PC User Guide - Windows 7

HP G62-415NR Manual

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  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 1
    Notebook PC User Guide
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 2
    products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: April 2010 Document Part Number: 593731-002 Product notice This user guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ... 19 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems 20 Cannot connect to a WLAN 20 Cannot connect
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    adapter 24 Selecting a location setting 24 Viewing the current location selection 24 Adding new locations when traveling 25 Solving travel connection problems 26 Connecting to a local area network ...27 3 Pointing devices and keyboard Using the TouchPad ...28 Turning the TouchPad on and off
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    power ...50 Connecting the AC adapter 51 Testing an AC adapter ...52 Using battery power ...53 Finding battery information in Help and Support 53 Using Battery Check ...53 Displaying the remaining battery charge 54 Inserting or removing the battery 54 Charging a battery ...55 Maximizing battery
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    "burning" a CD or DVD 72 Removing a CD, DVD, or BD 73 Troubleshooting drive and device driver problems 73 The optical disc tray does not open for removal of a CD, DVD A device driver must be reinstalled 75 Obtaining the latest HP device drivers 76 Obtaining the latest Windows device drivers 77
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    8 Adding or replacing a memory module 9 Security Protecting the computer ...91 Using passwords ...92 Setting passwords in Windows 92 Setting passwords in Setup Utility 92 Administrator password 93 Managing an administrator password 93 Entering an administrator password 93 Power-on password 94
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    When to create restore points 110 Create a system restore point 110 Restore to a previous date and time 110 Performing a recovery ...111 Recovering from the recovery discs 111 Recovering from the dedicated recovery partition (select models only 111 Index ...112 x
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    . You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Identifying hardware 1
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    Components Top components TouchPad Component Description (1) TouchPad light ● Off: TouchPad is on. ● Amber: TouchPad is off. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Press the left side of the TouchPad button to execute functions
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    Lights NOTE: Your computer may look slightly different from the illustration in this section. Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Wireless light Description ● Off: TouchPad is enabled. ● Amber: TouchPad is disabled. On: Caps lock is on. ● On: The computer is on. ●
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    Start > Control Panel > System and Security > Power Options. *This table describes factory settings. For information about changing factory settings, press f1 to open Help and Support. 4 Chapter 1 Features
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    Keys NOTE: Your computer may look slightly different from the illustration in this section. Component (1) esc key (2) Send e-mail key (3) Media application key (4) Web browser key (5) Print key (6) Calculator key (7) fn key (8) Windows logo key (9) Windows applications key (10) Action keys
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    Right-side components NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Optical drive light Blinking: The optical drive is being accessed. (2) USB port Connects an optional USB device. (3) RJ-11 (modem) jack (select models only,
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    models only) (9) Drive light Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory
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    Bottom components Component (1) Battery bay (2) Vents (4) (3) Battery release latch (4) Memory module compartment (5) Hard drive bay Description Holds the battery. Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent
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    Display components Component (1) Internal microphone (select models only) (2) Webcam (select models only) (3) Webcam light (select models only) Description Records sound. Records audio and video and captures still photographs. On: The webcam is in use. Wireless antennas Your computer model has
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    , refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 10 Chapter 1 Features
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    Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by
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    to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. NOTE: Make sure to have this information available when you contact technical support. ● Service tag-Provides the computer serial number, product number, warranty
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    with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz. NOTE : 802.11a is not compatible with 802.11b and 802.11g. ● 802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz,
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    are installed, but no wireless connections are available (or all wireless network devices are turned off by the wireless action key [f12] or HP Wireless Assistant). Using the wireless controls You can control the wireless devices in your computer using these features: ● The wireless action key (f12
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    on or off using HP Wireless Assistant. If a . 3. Click Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. 6. network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start >
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    requiring additional pieces of hardware or software. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following
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    , or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot
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    or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection and the user guides included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list
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    devices. For information on configuring and using Bluetooth devices, refer to the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect
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    you want to use. Cannot connect to a WLAN If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed . For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support. 20 Chapter 2 Wireless, local area
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    right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts browser, and then go to http://www.hp.com/support. 2. Select your country or region. to your personal wireless router, review the router user guide for instructions on setting up the same
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    for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. 22 Chapter 2 Wireless, local area network, and modem
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    Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX
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    Connecting a country-specific modem cable adapter Telephone jacks vary by country. To use the modem and the modem cable (included with select models only) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (included with select models only
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    the new location setting. 6. Select a country or region from the Country/region drop-down list. (If you select a country or region that is not supported by the modem, the Country/region selection for USA or UK is displayed by default.) 7. Enter the area code, a carrier code (if necessary), and the
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    If you experience modem connection problems when using the computer outside of the country in which line is usually an analog line. ● Check for pulse or tone dialing. An analog telephone line supports one of two dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in
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    7. Clear the check box for Wait for dial tone before dialing. 8. Click OK twice. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents
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    3 Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer TouchPad. Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button Description When lit, indicates that the TouchPad is turned off. Moves
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    . Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad as described in the following sections. To
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    Scrolling Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers on the TouchPad and drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching Pinching allows you to zoom in or out on items
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    Rotating Rotating allows you to rotate items such as photos and pages. To rotate, anchor your thumb on the TouchPad, and then move your forefinger in a semicircular motion around your thumb. Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing
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    answers to questions, tutorials, and updates to your computer. Help and Support also provides checkups for computer functionality, automated and interactive troubleshooting, repair solutions, system recovery procedures, and links to support. Press and hold f2 to decrease the screen brightness level
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    Function Action key or hotkey Press f7 to stop the audio playback of a CD, a DVD, or a BD. Press f8 to play the next track of an audio CD or the next section of a DVD or BD. Press and hold f9 to decrease speaker volume incrementally. Press and hold f10 to increase speaker volume incrementally.
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    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal
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    4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to
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    Identifying your multimedia components NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Internal microphone (2) Webcam (select models only) (3) Webcam light (select models only) (4) Volume down action key (f9) (5) Volume up action key (f10) (6)
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    Component (8) Audio-in (microphone) jack (9) Speaker grill Description Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Two integrated speakers produce sound. Adjusting the volume You can adjust the volume using the following controls: ● Action
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    Using the media activity functions The media activity action keys control the play of an audio CD, DVD, or BD (Blu-ray Disc) in the optical drive. Using the media activity action keys When an audio CD, DVD, or BD is not playing, press f6 (2) to play the disc. When an audio CD, DVD, or BD is playing,
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    from a CD or DVD, follow these steps: 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do so. NOTE: For details about using software included with the computer, refer to the software
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    Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers. ● Record sound using the internal microphone or connect an external microphone. ● Download music from the Internet. ● Create multimedia presentations
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Video Your computer enables you to use a variety of
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    support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported cable to the video device, according to the device manufacturer's instructions. 3. Press f4 on the computer to switch the image between the display devices connected
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    Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: 1. Right-click the Speakers icon in the notification area, at
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    using webcam software, refer to the software manufacturer's instructions, which may be provided with the software, on firewalls. NOTE: If you are having trouble viewing or sending multimedia files to someone on the firewall. To permanently resolve the problem, reconfigure the firewall as necessary,
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    a subject with a large amount of background light would otherwise be obscured by streaking or silhouetting. For information about using the webcam, select Start > Help and Support. Webcam (select models only) 45
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    5 Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting
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    Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power. Power settings and timeouts can be changed using Power Options in Windows® Control Panel. With the
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    Using the battery meter The battery meter is located in the notification area, at the far right of the taskbar. The battery meter allows you to quickly access power settings, view remaining battery charge, and select a different power plan. ● To display the percentage of remaining battery charge and
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    3. Change the settings as needed. 4. To change additional settings, click Change advanced power settings, and then make your changes. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: 1. Select Start >
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    ! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional expansion product Connect the computer to external AC power under any of the following
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    Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from
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    on, the AC adapter is functioning properly. ● If the power light remains off, the AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter. 52 Chapter 5 Power management
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    computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshooting tools > Battery Check. Battery Check examines the battery and its cells
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    Displaying the remaining battery charge ▲ Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information,
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    4. Pivot the battery (2) upward, and then remove the battery from the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter
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    Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time: ● Lower the brightness on the display.
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    Resolving a low battery level when no power source is available ▲ Initiate Hibernation. - or - Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation, follow these steps: 1.
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    4. Change the Turn off the display settings to Never. 5. Click Change advanced power settings. 6. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after. 7. Record the On battery setting under Hibernate after so that you can reset it after the calibration. 8. Change
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    Step 3: Discharge the battery The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it. ● If you plan to leave the computer unattended during the discharge,
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    Step 5: Reenable Hibernation and Sleep CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and information loss if the computer reaches a critical battery level. 1. Click the battery meter icon in the notification area, and then click More power options.
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    battery storage capacity has reached a weak condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when
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    HDMI is available on select models only. Your model may support HDMI in high-performance mode only, or in both high-performance mode and power-saving mode. If your model supports HDMI in high-performance mode only, the system will remind you to switch
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    Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you
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    6 Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive,
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    drives: ● DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● LightScribe DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support ● LightScribe Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer
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    ROM Drive, it can also read Blu-ray discs. NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical discs as described in the following table. Optical drive
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    right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used CDs but have a much higher storage capacity. NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. CD-R discs CD-R (write-once) discs
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    LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and add a designer
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    5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. NOTE: For
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    . You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 2. Click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives. 3. Right
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    a disc. The write process is sensitive to vibration. NOTE: For details about using software included with the computer, refer to the software manufacturer's instructions, which may be provided on disc, in the software help, or on the manufacturer's Web site. Copying a CD, DVD, or BD 1. Select Start
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    home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats. ● An MP3 the program you have selected. For specific instructions, refer to the software manufacturer's instructions, which may be provided with the software
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    , tilt the disc carefully as you remove it. 3. Close the disc tray, and then place the disc in a protective case. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. The optical disc tray does not open for removal of a CD, DVD
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    3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray, and
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    about a multimedia question not covered in this guide, go to Start > Help and Support. The process of burning a disc does not on the computer and is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. Troubleshooting drive and device driver problems 75
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    problem, you may need to update your drivers using the procedures in the following sections. Obtaining the latest HP device drivers 1. Open your Internet browser, go to http://www.hp.com/support the Search box, press enter, and follow the instructions provided. Proceed to step 6. 3. Click your
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    set up Windows Update, you will be prompted to enter settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. Troubleshooting drive and device driver problems 77
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    CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be
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    you do not need access to your computer. HP recommends defragmenting your hard drive at least once monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: Refer to Help and Support for more information. instructions. Improving hard drive performance 79
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    Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the
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    9. Remove the hard drive screws. 10. Pull the hard drive tab up (3), disconnect the hard drive cable from the motherboard (4), and then lift the hard drive away from the computer. Replacing the hard drive 81
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    To install a hard drive: 1. Connect the hard drive cable to the motherboard (4), insert the hard drive into the hard drive bay (1), and then press down on the hard drive tab (2) to ensure that the drive is firmly seated. 2. Replace the hard drive screws. 3. Align the tabs (1) on the hard drive cover
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    5. Tighten the hard drive cover screws (3). 6. Replace the battery. 7. Turn the computer right-side up. 8. Reconnect power to the computer. 9. Reconnect any external devices. Replacing the hard drive 83
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    , which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The computer has a USB port which support USB 1.0, USB 1.1, and USB 2.0 devices. To add more USB ports, connect an optional hub or expansion product. Connecting
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    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 96
    . These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 97
    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 98
    8 Adding or replacing a memory module The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 99
    8. Lift the memory module compartment cover (2) away from the computer. 9. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module,
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 100
    CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b. With the memory module at a 45
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 101
    may not deter software attacks or prevent the computer from being mishandled or stolen. NOTE: Before you send your computer for service, remove all password settings. Computer risk Security feature Unauthorized use of the computer Power-on password Computer viruses Norton Internet Security
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 102
    describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password Function Protects administrator-level access to computer contents. NOTE: This
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 103
    Password Function Power-on password* ● Protects access to the computer contents. ● Once set, you must enter the password each time you turn on the computer, restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 104
    Power-on password Your power-on password prevents unauthorized use of the computer. Once set, you must enter the password each time you turn on the computer, restart the computer, or exit Hibernation. A power-on password is not displayed as it is set, entered, changed, or deleted. Managing a power-
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 105
    service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service Refer to the firewall user guide or contact your firewall manufacturer authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 106
    ● Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 107
    A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 108
    then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 109
    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 110
    in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 111
    System Configuration menu Select Language Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Key Mode Boot Options To
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 112
    HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting to Help and Support for more information. 2. Access the updates on the HP Web site at http://www.hp.com. 3. Install
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 113
    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 114
    any device, cable, or cord. To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 115
    follow these steps: To use the HP Web site: 1. Open your web browser, go to http://www.hp.com/support, and then select your country or the SoftPaq number in the Search box, press enter, and then follow the instructions provided. Proceed to step 6. 3. Click your specific product from the models
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 116
    , you should continue to back up your system on a regular basis to maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 117
    separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. NOTE: The external hard drive must be connected to a USB port on the computer Recovery Manager > Recovery Disk Creation. 2. Follow the on-screen instructions. Creating recovery discs 107
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 118
    Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. ●
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 119
    1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows includes the User Account Control feature to changing Windows settings. Refer to Help and Support for more information. Backing up your information 109
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 120
    Protection tab. 4. Under Protection Settings, select the disk for which you want to create a restore point. 5. Click Create. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 121
    only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) NOTE: Computers
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 122
    Index Symbols/Numerics 1394 Power Saving 101 A AC adapter light 55, 56 AC adapter light, identifying 6 AC adapter, connecting 51 AC adapter, identifying 11 AC adapter, testing 52 action key mode 101 action keys identifying 5 media control 38 muting/restoring speaker volume 37 volume down 36 volume
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 123
    critical updates, software 96 CyberLink PowerDVD 39 D device drivers HP drivers 76 Windows drivers 77 Diagnostics menu 101 digital card defined 12 modem approval 12 regulatory 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 101 language support 101 latch, battery release 8 lights
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 124
    circuitry 23 modem software setting/adding location 24 travel connection problems 26 monitor port, external 7 mouse, external setting preferences wireless 17 selecting in Setup Utility 98 serial number, computer 12 service tag 12 setup of WLAN 16 Setup Utility, passwords set in 92 shutdown 63 shutting
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 125
    speakers, identifying 4 starting Setup Utility 97 storing battery 60 supported discs 107 switchable graphics 62 System Configuration menu 101 system failure labels 12 troubleshooting disc burning 75 disc play 74 drive and device driver problems 73 DVD movie play 74 external display 75 HP device
  • HP G62-415NR | Notebook PC User Guide - Windows 7 - Page 126
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Notebook PC User Guide