HP G72-b54NR Notebook PC User Guide - Windows 7

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  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 1
    Notebook PC User Guide
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: April 2010 Document Part Number: 616711-001 Product notice This user guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ... 19 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems 20 Cannot connect to a WLAN 20 Cannot connect
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    models only 23 Connecting a modem cable 23 Connecting a country-specific modem cable adapter 24 Selecting a location setting 24 Viewing the selection 24 Adding new locations when traveling 25 Solving travel connection problems 26 Connecting to a local area network ...27 3 Pointing devices
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    52 Testing an AC adapter ...53 Using battery power ...54 Finding battery information in Help and Support 54 Using Battery Check ...54 Displaying the remaining battery charge 55 Inserting or removing the battery 55 Charging a battery ...56 Maximizing battery discharge time 57 Managing low
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    "burning" a CD or DVD 73 Removing a CD, DVD, or BD 74 Troubleshooting drive and device driver problems 74 The optical disc tray does not open for removal of a CD, DVD, device driver must be reinstalled 76 Obtaining the latest HP device drivers 77 Obtaining the latest Windows device drivers 78
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    ...102 Appendix B Software updates Updating the BIOS ...104 Determining the BIOS version 104 Downloading a BIOS update 105 Updating programs and drivers ...106 Appendix C Backup and recovery Creating recovery discs ...108 Backing up your information ...109 Using Windows Backup and Restore 110
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    When to create restore points 111 Create a system restore point 111 Restore to a previous date and time 111 Performing a recovery ...112 Recovering from the recovery discs 112 Recovering from the dedicated recovery partition (select models only 112 Index ...113 x
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    computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information. Identifying hardware 1
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    Components Top components TouchPad Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad control (4) Right TouchPad control Description ● When the TouchPad zone is active, the light is off. ● When the TouchPad zone is inactive, the light is amber. ● To switch between active and
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    Lights NOTE: Your computer may look slightly different from the illustration in this section. Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Wireless light (5) num lk light Description ● Off: TouchPad is enabled. ● Amber: TouchPad is disabled. To switch the Touchpad on and
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    Button and speakers NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to
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    Keys NOTE: Your computer may look slightly different from the illustration in this section. Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Integrated numeric keypad keys (6) Action keys Description Displays system information when pressed in combination
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    (purchased separately). ● Blinking white: The computer is in the Sleep state. ● On white: The computer is connected to external power. ● Amber: The battery is charging. ● Off: The computer is not connected to external power. Connects an AC adapter. Attaches an optional security cable to the computer
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    microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD
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    for the internal fan to cycle on and off during routine operation. Releases the battery from the battery bay. Holds the hard drive. Holds two memory modules, the wireless local area to restore computer functionality, and then contact technical support through Help and Support. 8 Chapter 1 Features
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    Display components Component (1) Internal microphone (2) Webcam (select models only) (3) Webcam light (select models only) Description Records sound. Records video and captures still photographs. On: The webcam is in use. Wireless antennas Your computer model has two antennas that send and
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    notices, see the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 10 Chapter 1 Features
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    Additional hardware components Component (1) Power cord* (2) AC adapter (3) Battery *Power cords vary in appearance by country or region. Description Connects an AC adapter to an AC outlet. Converts AC power to DC power. Powers
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    affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Integrated regulatory, wireless certification, and service tag label-Provides regulatory information about the computer, wireless certification information
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    with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz. NOTE : 802.11a is not compatible with 802.11b and 802.11g. ● 802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz,
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    that one or more of the wireless devices are on. Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off. Wired network (connected) Indicates that one or more network drivers are installed, and one or more network devices are connected to
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    on or off using HP Wireless Assistant. If a 3. Click Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. 6. network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start >
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    requiring additional pieces of hardware or software. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following
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    , or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot
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    or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection and the user guides included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list
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    link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging see the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and
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    problem, be sure that device drivers Support. Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection: ● If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems
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    hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then enter your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions wireless router, review the router user guide for instructions on setting up
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    router for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, see the router manufacturer's instructions. 22 Chapter 2 Wireless, local area network, and modem
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    be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are
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    the modem and the modem cable (included with select models only) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (included with select models only). To connect the modem to an analog telephone line that does not have an RJ-11 telephone
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    the new location setting. 6. Select a country or region from the Country/region drop-down list. (If you select a country or region that is not supported by the modem, the Country/region selection for USA or UK is displayed by default.) 7. Enter the area code, a carrier code (if necessary), and the
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    If you experience modem connection problems when using the computer outside of the country in which line is usually an analog line. ● Check for pulse or tone dialing. An analog telephone line supports one of two dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in
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    7. Clear the check box for Wait for dial tone before dialing. 8. Click OK twice. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents
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    3 Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer TouchPad. Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad button (4) Right TouchPad button Description When lit, indicates that the TouchPad is turned off. Moves
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    activate the scrolling function. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad taskbar, and then check or uncheck Disable gestures. To enable or disable a specific gesture, select Control Panel > Hardware and Sound > Mouse > Device settings
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    Scrolling Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers on the TouchPad and drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching Pinching allows you to zoom in or out on items
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    through f12 keys represent the action key functions. NOTE: Depending on the program you are using, pressing fn and one of the action keys opens a specific shortcut menu within that program. The action key feature is enabled at the factory. If you disable this feature in the Setup Utility, you will
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    answers to questions, tutorials, and updates to your computer. Help and Support also provides checkups for computer functionality, automated and interactive troubleshooting, repair solutions, system recovery procedures, and links to support. Press and hold f2 to decrease the screen brightness level
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    Function Action key or hotkey Press f11 to mute or restore speaker sound. Press f12 to turn the wireless feature on or off. NOTE: This key does not establish a wireless connection. To establish a wireless connection, a wireless network must also be set up. For more information on using the
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    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal
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    4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to
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    Identifying your multimedia components NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Internal microphone (2) Webcam (select models only) (3) Webcam light (select models only) (4) Volume down action key (f9) (5) Volume up action key (f10) (6)
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    Component (8) Audio-in (microphone) jack (9) Speaker grill Description Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Two integrated speakers produce sound. Adjusting the volume You can adjust the volume using the following controls: ● Action
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    Using the media activity functions The media activity action keys control the play of an audio CD, DVD, or BD (Blu-ray Disc) in the optical drive. Using the media activity action keys When an audio CD, DVD, or BD is not playing, press f6 (2) to play the disc. When an audio CD, DVD, or BD is playing,
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    from a CD or DVD, follow these steps: 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do so. NOTE: For details about using software included with the computer, see the software
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    Cable connectors are normally color-coded to match the corresponding jacks on the computer. ● Be sure that you install any drivers required by the external device. NOTE: A driver is a required program that acts like a translator between the device and the programs that use the device. Checking your
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Video Your computer enables you to use a variety of
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    support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported cable to the video device, according to the device manufacturer's instructions. 3. Press f4 on the computer to switch the image between the display devices connected
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    Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: 1. Right-click the Speakers icon in the notification area, at
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    Optical drive An optical drive, such as a DVD-ROM drive, plays optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs. Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc
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    about using webcam software, see the software manufacturer's instructions, which may be provided with the software, on firewalls. NOTE: If you are having trouble viewing or sending multimedia files to someone on the firewall. To permanently resolve the problem, reconfigure the firewall as necessary,
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    a subject with a large amount of background light would otherwise be obscured by streaking or silhouetting. For information about using the webcam, select Start > Help and Support. 46 Chapter 4 Multimedia
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    you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation. When Hibernation is initiated, your work is saved to a hibernation file on
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    Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power. Power settings and timeouts can be changed using Power Options in Windows® Control Panel.
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    conserve power or maximize performance. You can change power plan settings or create your own power plan. Viewing the current power plan ▲ Click the battery meter icon in the notification area, at the far right of the taskbar. - or - Select Start > Control Panel > System and Security > Power Options
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    3. Change the settings as needed. 4. To change additional settings, click Change advanced power settings, and then make your changes. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: 1. Select Start >
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    adapter purchased from HP. ● Approved AC adapter ● Optional expansion product Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft. ● When you are charging or calibrating a battery ● When you are
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    Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from
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    on a flat surface. c. Slide the battery release latch (1) to release the battery. d. Pivot the battery (2) upward and remove the battery from the computer (3). 2. Connect the AC replaced. Contact technical support for information on obtaining a replacement AC power adapter. Using external AC power 53
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    proper care and storage to maximize battery life ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > Help and Support > Learning Center > HP Power and Battery Learning Center. Using Battery Check Battery Check, a part of the Total
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    meter icon in the notification area, at the far right of the taskbar. Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows
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    of simply charging it. The AC adapter light displays charge status: ● On: The battery is charging. ● Blinking: The battery has reached a low battery level or critical battery level and is not charging. ● Off: The battery is fully charged, in use, or not installed. 56 Chapter 5 Power management
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    on the display. ● Check the Power saver setting in Power Options. ● Remove the battery from the computer when it is not being used or charged. ● Store the battery in a cool, dry location. Managing low battery levels The information in this section describes the alerts and system responses set at the
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    to be calibrated more than once a month. It is also not necessary to calibrate a new battery. Step 1: Fully charge the battery WARNING! Do not charge the computer battery while you are onboard aircraft. NOTE: The battery charges whether the computer is off or in use, but it charges faster when the
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    Security > Power Options. 2. Under the current power plan, click Change plan settings. 3. Record the Turn off the display settings listed in the On battery column so that you can reset them after the calibration. 4. Change the Turn off the display settings to Never. 5. Click Change advanced power
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    source, but do not turn off the computer. 2. Run the computer on battery power until the battery is discharged. The AC adapter light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the AC adapter light turns off and the computer shuts down
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    Security > Power Options. 2. Under the current power plan, click Change plan settings. 3. Reenter the settings that you recorded for the items in the On battery column. 4. Click Change advanced power settings. 5. Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after
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    for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing a new battery when the storage capacity indicator turns
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    models only) only works in the high-performance mode. If you use the powersaving mode, you cannot use HDMI. When you switch between AC and battery power, you are notified that the computer is about to switch graphics modes. If you prefer, you can choose to continue using the same graphics
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    , and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB port ● When the computer
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    the computer while the optical drive is writing to a disc. The write process is sensitive to vibration. When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media. Avoid exposing a drive to temperature or humidity extremes. Avoid exposing
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    drives: ● DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● LightScribe DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support ● LightScribe Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer
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    ROM Drive, it can also read Blu-ray discs. NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical discs as described in the following table. Optical drive
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    right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used CDs but have a much higher storage capacity. NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. CD-R discs CD-R (write-once) discs
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    LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and add a designer
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    5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. NOTE: For
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    . You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information. 2. Click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives. 3. Right
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    source. Do not write to a disc while the computer is running on battery power. Before writing to a disc, close all open programs except the details about using software included with the computer, see the software manufacturer's instructions, which may be provided on disc, in the software help, or
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    in home systems usually do not support all DVD formats. See the user guide that came with your DVD player for a list of supported formats. ● An MP3 file by the program you have selected. For specific instructions, see the software manufacturer's instructions, which may be provided with the software,
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    , tilt the disc carefully as you remove it. 3. Close the disc tray, and then place the disc in a protective case. Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions. The optical disc tray does not open for removal of a CD, DVD
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    the computer desktop, and then select Screen resolution. 2. Select Advanced Settings > Monitor tab. 3. Select High Color (16 bit), if this setting is not already selected. Troubleshooting drive and device driver problems 75
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    To get information about a multimedia question not covered in this guide, go to Start > Help and Support. The process of burning a disc does not begin, on the computer and is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. Remove any discs from the
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    hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, enter your computer model number in the search box, and then press enter. - or - If you want a specific the operation of the device. Troubleshooting drive and device driver problems 77
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    You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install updates for the prompted to enter settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. 78 Chapter 6 Drives
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    DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. To connect an external drive to the computer: CAUTION: To reduce the risk of damage to the equipment when
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    you do not need access to your computer. HP recommends defragmenting your hard drive at least once a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. settings. See Help and Support for more information. For instructions. 80 Chapter 6 Drives
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    devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove the battery from the computer. 7. With the hard drive bay toward you, loosen the hard drive cover screws (1), lift the hard drive cover up (2) and away from
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    8. Remove the hard drive screws. 9. Disconnect the hard drive cable from the system board (1) and the cable clip (2). Pull the hard drive tab up (3), and remove the hard drive from the computer. 82 Chapter 6 Drives
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    To install a hard drive: 1. Insert the hard drive into the hard drive bay (1), and then press down on the hard drive (2) until it is seated. Secure the hard drive cable beneath the cable clip (3), and then reconnect the hard drive cable to the system board (4). 2. Replace the hard drive screws. 3.
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    5. Tighten the hard drive cover screws (3). 6. Replace the battery. 7. Turn the computer right-side up. 8. Reconnect power to the computer. 9. Reconnect any external devices. 84 Chapter 6 Drives
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 95
    For more information about device-specific software, refer to the manufacturer's instructions. The computer has a USB port which support USB 1.0, USB 1.1, you connect a USB device, the "Installing device driver software" message is displayed in the notification area, at the far right of the
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 96
    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 97
    . These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 98
    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 99
    slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 100
    8. Lift the memory module compartment cover (2) away from the computer. 9. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module,
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 101
    the memory module compartment cover with the notch on the computer. 12. Close the cover (2). 13. Tighten the memory module compartment screws (3). 14. Replace the battery. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer. 91
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 102
    may not deter software attacks or prevent the computer from being mishandled or stolen. NOTE: Before you send your computer for service, remove all password settings. Computer risk Security feature Unauthorized use of the computer Power-on password Computer viruses Norton Internet Security
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 103
    describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password Function Protects administrator-level access to computer contents. NOTE: This
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 104
    Password Function Power-on password* ● Protects access to the computer contents. ● Once set, you must enter the password each time you turn on the computer, restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 105
    Power-on password Your power-on password prevents unauthorized use of the computer. Once set, you must enter the password each time you turn on the computer, restart the computer, or exit Hibernation. A power-on password is not displayed as it is set, entered, changed, or deleted. Managing a power-
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 106
    service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service . See the firewall user guide or contact your firewall manufacturer authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 107
    ● Obtain updates to Windows and other Microsoft programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 108
    A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 109
    then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 110
    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 111
    menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 112
    ―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 113
    HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting Help and Support for more information. 2. Access the updates on the HP Web site at http://www.hp.com. 3. Install the
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 114
    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 115
    is running on battery power or connected to an optional power source. During the download and installation, follow these instructions: Do not on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Follow the instructions on the
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 116
    your web browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, enter your computer model number in the Search box, and then press enter. - or - If you want a specific SoftPaq, enter the SoftPaq number in the Search
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 117
    maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 118
    separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. NOTE: The external hard drive must be connected to a USB port on the Recovery Manager > Recovery Disk Creation. 2. Follow the on-screen instructions. 108 Appendix C Backup and recovery
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 119
    Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. ●
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 120
    1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows includes the User Account Control feature to changing Windows settings. See Help and Support for more information. 110 Appendix C Backup and recovery
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 121
    point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to to create a restore point. 5. Click Create. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 122
    only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) NOTE: Computers
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 123
    order 102 button sound 102 buttons power 4 TouchPad off indicator 28 TouchPad right/left 28 C cables LAN 27 modem 23 security 97 USB 85 calibrating battery 58 caps lock light, identifying 3 Card Reader Power Saving 102 CD burning 73 copying 72 playing 69 removing 74 CD drive 79 Certificate of
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 124
    specific modem cable adapter 24 critical battery level 57 critical updates, software 97 CyberLink PowerDVD 39 D device drivers HP drivers 77 Windows drivers 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 102 language support 102 latch, battery release 8 lights
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 125
    27 connecting cable 27 low battery level 57 M Main specific cable adapter 24 noise suppression circuitry 23 modem software setting/adding location 24 travel connection problems readable media 47 recovering a program or driver 107 recovering from the dedicated recovery service tag 12 Index 115
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 126
    battery 61 supported discs 108 switchable graphics 63 System Configuration menu 102 system failure or instability 107 system information 101 system recovery 112 system restore points 107, 111 disc play 75 drive and device driver problems 74 DVD movie play 75 external display 76 HP device drivers
  • HP G72-b54NR | Notebook PC User Guide - Windows 7 - Page 127
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Notebook PC User Guide