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HP Hx2790b HP iPAQ hx2000 series Pocket PC - User's Guide - Page 151

ActiveSync, Synchronizing with Your Computer.

UPC - 882780110014

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Troubleshooting ActiveSync Use the following suggestions to troubleshoot problems with ActiveSync on your iPAQ Pocket PC. For more detailed information on Microsoft ActiveSync, refer to Chapter 2, "Synchronizing with Your Computer." Problem Solution I cannot connect to my computer using the Desktop Cradle. ■ Be sure you have installed Microsoft ActiveSync 3.7.1 or higher on your host computer before connecting your iPAQ Pocket PC to it. ■ Be sure your iPAQ Pocket PC is connected to the Desktop Cradle, and that the cradle is connected to your computer. ■ Be sure your iPAQ Pocket PC is securely seated in the cradle and is making contact with the cradle connector. ■ Be sure you are running Microsoft Windows 98SE, Me, 2000, or XP on your computer. ■ Uninstall and reinstall ActiveSync. ■ If you are running personal firewall software, try disabling it. If you are then able to synchronize, contact the software vendor for information on configuring the required exclusions to eliminate this problem. I connected my iPAQ Pocket PC before installing Microsoft ActiveSync. 1. Disconnect the iPAQ Pocket PC from your computer. 2. In Windows 98 or 2000, click Start > Settings > Control Panel > System. The Device Manager opens automatically. Locate and select the "unknown" USB device record and click Remove (Uninstall in Windows 2000). 3. Restart your computer and allow it to detect the USB device. 4. Install Microsoft ActiveSync 3.7.1 or higher. 5. Reconnect the iPAQ Pocket PC to the computer. (Continued) User's Guide 12-5

Section	Page
Contents	3
Getting to Know Your iPAQ Pocket PC	9
Using the Stylus	9
Aligning the Screen	10
Adjusting Text Size	11
Changing the Screen from Portrait to Landscape Mode	11
Setting the Time and Date	11
Setting the Time for Home and Locations You Are Visiting	12
Setting the Date	12
Entering Owner Information	13
Resetting the Device	14
Performing a Soft Reset	14
Performing a Hard Reset	15
Removing/Replacing the Flip Cover	16
Routine Care	17
Traveling with your Pocket PC	18
Synchronizing with Your Computer	20
Using Microsoft ActiveSync	20
Installing ActiveSync	20
Synchronizing Your Pocket PC with Your Computer	23
Changing Synchronization Settings	23
Using the Infrared Connection	24
Copying Files	25
Installing Programs	26
Backing up and Restoring Files	26
Sending and Receiving E-mail	27
Requesting Meetings	27
Managing the Battery	28
Installing the Battery	29
Removing the Battery	32
Charging with the AC Adapter	33
Charging with the HP Desktop Cradle and AC Adapter	35
Charging with the HP Desktop Cradle and USB Cable	36
Manually Checking the Battery Charge Level	37
Power Saving Tips	38
Changing the Backlight Settings	39
Disabling Buttons	40
Learning the Basics	41
Using the Today Screen	41
Navigation Bar and Command Bar	42
Status Icons	43
Pop-Up Menus	44
Creating Information	45
Customizing the Today Screen	45
Changing the Screen Orientation	47
Opening and Closing Applications	48
Closing with iTask	48
Closing Manually	48
Installing Applications	49
Deleting Applications	49
Backing Up Information	50
Using the iPAQ FIle Store Folder	50
Learning Input Methods	52
Using Input Software	52
Changing Word Suggestion Options	52
Using the On-Screen Keyboard	55
Writing with the Stylus and the Letter Recognizer	56
Writing with the Stylus and Microsoft Transcriber	57
Writing with the Stylus and Block Recognizer	57
Drawing and Writing on the Screen	58
Converting Writing to Text	59
Applications	60
Software Available on the HP iPAQ Pocket PC	60
Installing Applications	68
Removing Applications	68
Using TodayPanel Lite	69
Using HP Image Zone	71
Viewing Thumbnail Photos	73
Viewing a Photo Full-Screen	74
Viewing a Slideshow	74
Printing Photos	75
E-mailing Photos	75
Attaching a Sound File to a Photo	76
Backing Up and Restoring	77
Using iPAQ Backup to Backup/Restore	77
Using ActiveSync To Backup/Restore	78
Using iTask	78
Using Security Features	80
Using HP ProtectTools	80
Setting Up Security	81
Using Your iPAQ Pocket PC with HP ProtectTools	86
Unlocking Your Pocket PC	86
Encrypting/Decrypting Data	87
Changing Your HP ProtectTools Settings	89
Lock Device	89
Logoff	90
Change Passwords	90
Manage Encrypted Folders	90
Manage Security Settings	91
Using the Fingerprint Reader (not available on all models)	92
Learning to Enroll a Fingerprint	92
Working with Fingerprints	94
Enrolling a Fingerprint	94
Using Wi-Fi (not available on all models)	97
Getting Acquainted with Wi-Fi	97
Powering Wi-Fi On or Off	98
Automatically Connecting to a Network	99
Manually Entering New Network Settings	99
Searching for Networks to Access	101
Managing Wireless Network Settings	101
Viewing or Editing a Wireless Network	101
Deleting a Wireless Network	102
Monitoring Signal Strength and Status	102
Advanced Network Settings	103
Wi-Fi Terms	103
Looking Up an IP Address	106
Changing TCP/IP Settings	106
Changing DNS and WINS Settings	107
Setting Up VPN Server Connections	108
Changing VPN Server Connections	109
Starting VPN Server Connections	110
Setting Up Proxy Server Settings	110
Wi-Fi Security Protocol Utilities	111
802.1X Certificate Enroller	111
LEAP Registration Utility	112
Using Bluetooth	114
Getting Acquainted with Bluetooth	115
Understanding Terms	116
Supported Services	117
Powering Bluetooth On or Off	117
Working with Bluetooth Settings	118
Opening Bluetooth Settings	118
Setting Accessibility Properties	118
Enabling Bluetooth Services	119
Automatically Enabling Service	120
Requiring Authorization to Access Services	122
Requiring a Passkey or Bond	122
Setting a Shared Folder	123
Understanding Profiles	124
Creating a Profile	124
Activating a Profile	124
Saving Bluetooth Configuration Settings in a Profile	125
Renaming a Profile	125
Deleting a Profile	125
Working with Bluetooth Manager	126
Opening Bluetooth Manager	126
Locating and Selecting a Device	126
Pairing Devices	126
Unpairing Devices	127
Connecting to Other Devices	128
Identifying the Communications Port	128
Establishing an ActiveSync Connection	128
Establishing a Serial Connection	130
Dial-Up Networking	131
Using Dial-Up Networking	131
Joining a Personal Area Network	132
Working with Files	132
Creating a File Transfer Connection	133
Sending Files	133
Creating a Folder on a Remote Device	133
Receiving a File from a Remote Device	134
Deleting a File from a Remote Device	134
Using Business Card Exchange	134
Setting Up Your Business Card Information	135
Sending Business Cards	135
Requesting Business Cards	135
Exchanging Business Cards	136
Opening a Connection	136
Viewing Connection Status	136
Closing a Connection	137
Working with Connections	137
Creating a Shortcut	137
Deleting a Shortcut	138
Viewing Shortcuts	138
Connecting to the Internet	139
Connecting to a Private Network	140
Entering an Internet Address	140
Using a Favorites List	141
Expansion Cards	142
Installing a Secure Digital (SD) Expansion Card	143
Removing a Secure Digital (SD) Expansion Card	144
Installing a Compact Flash (CF) Expansion Card	145
Removing a Compact Flash (CF) Expansion Card	146
Viewing the Content of Memory Cards	146
Troubleshooting	147
Common Problems	147
ActiveSync	151
Expansion Cards	153
Wi-Fi	154
Bluetooth	156
Regulatory Notices	158
Federal Communications Commission Notice	158
Modifications	159
Cables	159
Declaration of Conformity for products marked with the FCC logo-United States only	159
Canadian Notice	160
Avis Canadien	160
Japanese Notice	160
Korean Notice	160
European Union Regulatory Notice	160
Notice for Use in France and Italy	162
Battery Warning	162
Equipment Warning	163
Airline Travel Notice	164
Wireless Notices	164
U.S. Regulatory Wireless Notice	164
Canadian Regulatory Wireless Notice	164
Japanese Regulatory Wireless Notice	165
Brazilian Regulatory Wireless Notice	165
Specifications	166
System Specifications	166
Physical Specifications	168