HP Integrity Superdome 2 16-socket BCS Global Limited Warranty and Technical S
HP Integrity Superdome 2 16-socket Manual
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HP Integrity Superdome 2 16-socket manual content summary:
- HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 1
BCS Global Limited Warranty and Technical Support HP Part Number: 5900-2645 Published: December 2012 Edition: 7 - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 2
© Copyright 2009-2012 Hewlett-Packard Development Company, L.P. - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 3
for specific HP or its authorized service providers offer warranty service required firmware. The term "HP Hardware Product" DOES NOT include any software applications or programs, non-HP products, or non-HP branded peripherals. All non-HP products or non-HP branded peripherals external to the HP - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 4
service. You are entitled to hardware warranty service according to the terms and conditions of this document if a repair to your HP Hardware Product is required (1) products, software, or options not supported by HP are used; (2) configurations not supported by HP are used; (3) parts intended for - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 5
the Limited Warranty applicable to the HP Option and are included in the HP Option product packaging. If your HP Option is installed in an HP Hardware Product, HP may provide warranty service for either the period specified in the warranty documents (HP Option Limited Warranty Period) that shipped - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 6
Customer responsibilities To enable HP to provide the best possible support and service during the Limited Warranty Period, you will be required to: • Maintain a proper and adequate environment, and use the HP Hardware Product in accordance with the instructions furnished. • Verify configurations, - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 7
assistance is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies service Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only service, HP will provide replacement parts free of charge. If HP - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 8
specifications and supported configurations Service upgrades HP has a range of additional support and service hp.com/support or http://www.itrc.hp.com. • Technical phone support provides hardware warranty troubleshooting and issue resolution. For more information see http://www.hp.com/support - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 9
Class 400 and 600 series server blades Remote monitoring & email notification of errors & events CSR6: Available on some parts. Go to www.hp.com/go/ csrparts for component CSR details. Firmware upgrade & pre-upgrade tasks Onsite Warranty Service for service events not remedied either remotely - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 10
Include errors and events Firmware upgrade & pre-upgrade tasks Service Delivery Method Availability4 and Response Time Notes and Exceptions GS1280 1 year HP Superdome, HP 1 year Superdome 2 rp2405, rp4410, rp4440, rp5400, rp5405, rp5430, rp5450, rp5470 3 year rp2400, rp2430, rp2450 - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 11
and expand your standard hardware product warranty. For details, please consult product specifications at www.hp.com. 2 To take full advantage of HP's remote monitoring & support solutions and maximize the service delivery experience, these features must be enabled at time of installation. 3 For - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 12
suggestions in the product documentation do not solve the problem, you can receive support by doing the following: • Locate your nearest HP support provider via the World Wide Web at: http://www.hp.com/ support • Contact your nearest HP support provider, and be sure to have the following information - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 13
and price of the goods, and any statements on packaging or labelling. • Disclosed Purpose-goods or services supplied by HP that HP represents -HP will be legally required to comply with the express warranty that is set out in its terms and conditions. • Reasonable time-repair services provided by HP - HP Integrity Superdome 2 16-socket | BCS Global Limited Warranty and Technical S - Page 14
www.hp.com.au and select the Customer Service option for the most current list of phone support numbers. Product Phone Support for all HP Products 8833 5000 HP MediaSmart Server & HP StorageWorks DataVault 1 800 83 9667 HP Calculators 1 300 551 664 HP WebOS support (Including HP TouchPad and
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BCS Global Limited Warranty and Technical
Support
HP Part Number: 5900-2645
Published: December 2012
Edition: 7