HP Integrity Superdome 2 8/16 HP Smart Update Manager 5.0 User Guide
HP Integrity Superdome 2 8/16 Manual
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- HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 1
HP Smart Update Manager User Guide Abstract This guide is intended for individuals familiar with the configuration and operation of Microsoft Windows, Windows Server 2003 and 2008, Linux, smart components, and deployment of firmware and software. Because of the risk of data loss, only individuals - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 2
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP ®, Windows®, Windows Vista®, and Windows Server® are U.S. registered trademarks of Microsoft Corporation. - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 3
Linux x86 servers 8 Supported deliverables overview ...10 Support and limitations of HP SUM ...10 Deployment from HP SUM...11 Executing HP SUM ...11 Deploying firmware for ProLiant servers using the HP Smart Update Firmware DVD 13 Deploying Integrity firmware bundles with HP SUM 15 HP SUM User - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 4
Linux ...58 Limitations of IPv6 for Linux ...60 Server virtualization detection and support...60 Troubleshooting ...61 Recovering from a failed ROM upgrade ...61 66 Configuring Windows firewall settings 66 Enabling ports in HP Smart Update Manager 67 Recovering from operating system limitations - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 5
Update Manager in IPv6 Windows Server 2003 environment 70 Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2008 environment 71 Troubleshooting HP Smart Update Manager in IPv6 Red Hat and Novell SUSE-based Linux environments . 71 HP SUM found new hardware message...72 Non-matching - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 6
to the deployment of firmware apply only to HP SUM when used with HP ProLiant servers. For HP Integrity servers, deploying firmware using HP SUM only applies to BL8x0c i2, rx2800 i2 and Superdome 2 Servers. HP SUM has an integrated hardware and software discovery engine that finds the installed - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 7
overview" on page 10)." New features of HP SUM HP SUM 5.0.0 includes support for: • New Graphical User Interface • Ability to deploy firmware from Windows servers to Linux targets • Support for Integrity BL8x0c i2, rx2800 i2, and Superdome 2 servers • Automatic discovery of blades and interconnects - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 8
. NOTE: When attempting to use the remote deployment functionality of HP SUM on any edition of Windows Server 2008 or Windows Vista, you must ensure that the File and Print Services feature is enabled and that the File and Print Services exception has been enabled in the Windows firewall. Failure to - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 9
graphical mode NOTE: If the user elects to install the XWindows support, then the following steps apply to both x86 and x86_64 servers. NOTE: The following items must be the 32-bit version even under x86_64 architecture as HP SUM and several of the RPMs require 32-bit libraries installed. o libuuid - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 10
For ProLiant Workstation Blades: • HP Workstation Support Pack for Windows for HP WS460c G6 Blade • HP Smart Update Firmware DVD 9.0 (offline only) No support for Integrity server firmware or support packs • HP Integrity Support Pack for Windows • Support for Integrity Support Pack for Windows on - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 11
30 No support for Integrity server firmware or support packs • HP Integrity Server Bundles • HP BL8x0c i2 server • HP rx2800 i2 server • HP c-Class Onboard Administrators • No VC support • HP Smart Update Firmware DVD • HP Integrity Server Bundles • HP Superdome 2 server • VC support Deployment - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 12
Pack for Windows and Linux or Smart Update Firmware DVD or HP Integrity Support Pack for Windows or HP Integrity BL8x0c i2, • Need to update all -password PW1 rx2800 i2, and Superdome 2 enclosure firmware Servers Bundles for Windows and Linux • Offline: None Automatic Deployment to Use - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 13
Update an existing enclosure manually For more information, see the HP website (http://www.hp.com/go /matrixcompatibility). HP Smart Update Firmware DVD provides firmware for supported HP ProLiant servers and options. The Firmware DVD contains all the firmware for the supported HP ProLiant servers - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 14
Update Firmware DVD User Guide on the HP website (http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManu al&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=18964&prodSeriesId=345557). HP SUM supported firmware for HP ProLiant servers The following table - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 15
delivered with the Integrity Server Bundles, or use HP SUM to pull updates from the web. For supported HP SUM versions, see "Support and Limitations of HP SUM (on page 10)." Deploying firmware to the HP Integrity Servers, including BL8x0c i2, rx2800 i2 server, and Superdome 2 servers, is done - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 16
HP SUM. For example, when the remote hosts are running Linux, HP SUM must also be running on a Linux operating system. However, this is not true for Integrity servers. Integrity servers can be running HP one or more host systems. Keyboard support The HP Smart Update Manager graphical user interface - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 17
to: • Select repositories that contain updates • Add repositories • Edit repositories • Configure repository components • Select whether to pull updates from the HP FTP site • Select whether to display firmware-only, software-only, or both types of updates in each repository Repositories are the - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 18
a. If you chose Server, enter the server IP Address and Port information. b. If you chose Script, enter the script location in one of the following ways: - Click Detect Proxy to automatically add the default location of the configuration script. - Manually enter the address. HP SUM User Interface 18 - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 19
Repository, and then choose Firmware Only, Software Only, or Both. You can choose the updates to use when you add or edit a repository. By default, HP SUM displays firmware and software updates. If you want to view which updates are being used in an existing repository, select the repository in the - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 20
Repository Name. 3. Choose Firmware Only, Software Only, or Both. You can choose the updates to use when you add or edit a repository. By default, HP SUM displays firmware and software updates. If you want to view which updates are being used in an existing repository, select the repository in the - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 21
DVD or read-only network share is not supported. Configurable components are indicated in the Status and then click Configure. 2. Follow the instructions when the Item Configuration screen appears. 3. more than one repository contains the same component, HP SUM will only use the component located in - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 22
allows you to do the following: • Select targets (for example, servers or enclosures) • Add targets • Edit targets • Remove targets credentials for targets The Select Targets screen automatically detects the local system running HP SUM and adds it to the targets list. To find new targets, click - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 23
the failures. After resolving the dependencies, restart the HP SUM application. NOTE: HP recommends that you check for dependencies before starting HP SUM. NOTE: For Superdome 2 servers that do not support online firmware updates, power down all Superdome 2 partitions in the complex. If you do not - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 24
Target types Supported target types include: • Server-a local host or a remote server. • iLO • Onboard Administrator • Virtual from the dropdown list (optional). If you leave this field as the default setting, HP SUM will detect the type of target during the discovery process. If you select the - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 25
In the Select Targets screen table, the Status field will display progress messages as HP SUM verifies the credentials you entered. Edit Target Use the following steps to edit information • Address any dependency problems • Select installation options • Select reboot options HP SUM User Interface 25 - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 26
dependencies, or view device selection problems, click Select Bundles or Select Components once. If there are multiple versions of a component, HP SUM adds an expansion box next to the most recent if the target is listed on another server's OA host servers list. • Description-This field displays - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 27
the update. If you see the same error or warning after correcting the problem, click Re-analyze to run the discovery process again. Use the re-analyze you have decided on a specific bundle or component version to apply, but HP SUM has found a newer bundle or component version. Check the bundle or - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 28
Click OK. View firmware mismatch details If you have a multi-blade server, you might encounter an instance where the device bays are running different want to update. You can also review any dependency problems that need to be resolved before HP SUM begins the update installation. To select devices: - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 29
loss and/or system failure. If you have a problem with an update, you can use the Installation Options Integrity servers. NOTE: For Superdome 2 servers, the reboot options are set for each partition on the Select Devices screen. HP SUM does not support global reboot options for Superdome 2 servers - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 30
SUM session is closed. HP recommends not to exit from an HP SUM session if a scheduled update has been set. Generate and View Reports You can generate either an HTML or XML report file. You can view both files in a web browser, such as Internet Explorer. The supported browsers for viewing the report - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 31
> ...][ ...] The following commands are only supported by Superdome 2 servers: [/update_type] [/device_list ] [/reboot_list ] HP SUM with Onboard Administrator requires a user ID and password to - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 32
user when using the /s[ilent] argument. To check for failed dependencies, remove the /s[ilent] argument and reissue the command line. The HP SUM GUI appears. /c[omponent] with or without the - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 33
Selection screen is selected. This enables components to be retrieved from hp.com and used in the list of possible updates. /use_proxy This argument enables the inclusion of a proxy server (and port number) to access ftp.hp.com. This parameter must be used with /use_web. For example - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 34
to HP Integrity Servers. This argument specifies that components which Agentless Monitoring service ( to proceed on a Superdome 2 target even when warnings HP Smart Update Manager the information of ency: how to proceed when a component has a failed dependency. The supported - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 35
or the argument is ignored. This argument delays the reboot of the server for the length of time specified by the timeout_in_seconds variable.You must use not need to provide an OA network address associated with Virtual Connect. HP SUM queries it from a specified VC target. To update multiple VCs - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 36
required if VC has the same credentials as the associated OA. You do not need to provide an OA network address associated with Virtual Connect. HP SUM queries it from a specified VC target. To update multiple VCs with different username and password or VCs with OAs which have different credentials - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 37
instruct HP SUM to delete the input file after it has been read in. Superdome 2 server commands /update_type Description This argument determines which Superdome npar1,npar2 Switch update commands G7 and earlier servers do not support AMS agents. The following tables show what updates - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 38
configure components to be deployed on all editions of the Windows Server® 2008 with the Server Core option, you must access the system as a remote host using HP Smart Update Manager running on a system with a supported Windows® operating system, and then configure the components before deployment - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 39
for Windows (cp008257.exe) • HP Smart Update Manager o Defined groups: Management Servers-Three servers (Management Server1, Management Server2, Management Server3) Example 1: This command-line input deploys the latest PSP and firmware components: hpsum /use_latest /allow_non_bundle_components - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 40
Return codes HP SUM has consolidated return codes from Linux and Windows® smart components is current, or there is nothing to install. Linux smart component return codes Single target servers: Error level 0 1 2 3 Meaning The smart component installed successfully. The smart component installed - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 41
to be installed is older than the version already installed. • The supported hardware is not present, not enabled, or in a state that an HP ProLiant and Integrity server and options) within a single operation through the input file functionality. To protect your credentials, use a secure server - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 42
Comments start with a # character at the beginning of the line. Only one # is allowed on any line. • Target You can provide remote host targets to HP Smart Update Manager. This section can repeat any number of times in the input file, providing a way to organize targets in related sets. The section - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 43
Error reporting If errors are encountered in the input file, HP Smart Update Manager exits with a return value of -2 (bad parameter). The details of the location and nature of the error are recorded in hpsum_execution_log__< - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 44
space. This parameter replaces the LSPOPTIONS parameter that was previously supported with LDU. This parameter specifies that components, which YES, the SNMP components are optional. This parameter does not apply to HP Integrity Servers. This parameter is a filter switch and allows the user YES - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 45
only.) This parameter enables you to instruct HP SUM to YES, NO include the components from the HP FTP site (ftp://ftp.hp.com) in the list of possible updates. This parameter enables the inclusion of a proxy String value server (and port number) to access the HP FTP site For example, (ftp - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 46
specify the IP IP address, DNS name address or DNS host name of a server as a destination for SNMP traps, such as Systems Insight Manager. (Applies to system. (Applies to Linux PSP only.) This parameter determines whether the HP Insight • YES (start the web Systems Manager Web Agent is started - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 47
. (Applies to Linux PSP only.) semicolons, to enable administrative access to the web services. This parameter is used by the HP Systems Management Homepage to set up security for the web server. (Applies to Linux PSP only.) Up to five Linux groups, separated by spaces or semicolons, to enable - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 48
.) YES, NO (default) To enable restrictions on who can log in to the web server, this parameter must be set to yes, and values must be provided to the IP- to the web • NO services. (Applies to Linux PSP only.) LOCALACCESS-TYPE This parameter is used by the HP Systems • Anonymous (default) - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 49
Management Homepage. (Applies to Linux PSP only.) This parameter enables a user to provide a list of Server DNS name servers, separated by semicolons, for trust relationships for the HP Systems Management Homepage. (Applies to Linux PSP only.) This parameter is only valid if the TRUSTMODE - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 50
.txt file: Example 1: The two targets are passed to be updated. The targets do not necessarily have to be OAs. They can be any target supported by HP SUM. DRYRUN = YES SILENT = YES [TARGETS] HOST = BL465C-01 HOST = 192.168.1.2 [END] Example 2: A host DNS is passed along with the user ID and - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 51
4 SILENT = YES IGNOREERRORS = ServerNotFound,BadPassword, FailedDepedencies SKIPTARGET = NO SOURCEPATH = C:\ fwcd\firmware-8.70-0\hp\swpackages FORCEALL = YES REBOOTALLOWED = YES REBOOTDELAY = 30 REBOOTMESSAGE = "Install complete, server will reboot in 30 seconds" [TARGETS] HOST=16.83.62.141 UID - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 52
XML and HTML file which can be viewed in a web browser. The supported browsers for viewing the report files are Microsoft Internet Explorer 6.0 and Mozilla the reports are located in the current working directory from where HP SUM was initiated. If that current location is write-protected, the reports - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 53
The following figure illustrates the HP SUM report in HTML format. Scripted deployment 53 - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 54
The following figure illustrates the HP SUM Inventory report in HTML format. Scripted deployment 54 - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 55
The following figure illustrates the HP SUM Firmware report in HTML format. Scripted deployment 55 - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 56
to the admin$ share, it copies a small service to the target server for the duration of the installation. After this service starts, HP Smart Update Manager uses this service to communicate between the local and remote target server. During this process, HP Smart Update Manager opens ports in the - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 57
\Services\ target server or by selecting the IPv6 address button and entering the IPv6 address. HP Smart Update Manager supports both server or receive a Discovery failed message when executing HP Smart Update Manager in an IPv6 environment, see the troubleshooting section ("Troubleshooting HP - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 58
local addresses to provide the necessary file-sharing capabilities needed by HP Smart Update Manager. This means that link-local and global IPv6 addresses are not supported as remote targets with HP Smart Update Manager. Windows Server® 2008 or Windows® environments do not have any known limitations - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 59
IPv6 target server or by selecting the IPv6 address button and entering the IPv6 address. HP Smart Update Manager supports both the short server or receive a Discovery failed message when executing HP Smart Update Manager in an IPv6 environment, see the troubleshooting section ("Troubleshooting HP - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 60
a VMware host or on a guest operating system environment regardless of what host hypervisor you use. HP SUM, running in the context of the HP Smart Update Firmware DVD, does not support server virtualization that runs on a Windows® or Linux host and blocks attempts to install firmware from a guest - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 61
: 1. On another server, download and save the ROMPaq image to the hard drive from the HP website (http://www.hp.com). 2. Execute the ROMPaq image to create the ROMPaq disk. 3. Switch to the server with the corrupted ROM. 4. Power down the server. 5. Insert the ROMPaq disk. Troubleshooting 61 - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 62
server. 8. Remove the ROMPaq disk. 9. Power up the server. To manually set the server for ROMPaq disaster recovery: 1. Power down the server the HP Smart Update Firmware DVD or the HP website (http://www.hp.com/support (http://www.hp.com/support)). 5. Install the access panel. 6. Power up the server. - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 63
useful in determining HP Smart Update Manager hp\log. These files provide the following information and are appended in each HP SUM session. HP HP HP SUM SOAP server sessions. erver.log Hpsumiserver\Hpsumse rverW32.log Hpsumiserver\localhps Contains information of the HP SUM SOAP server of HP SUM - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 64
if: • They do not support installation on the given OS • The hardware they are designed for is not discovered to be present in the server • The component is not for .xml Recovering from a discovery failure Troubleshooting connection errors If you receive HP SUM Connection Error or Discovery Failed - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 65
problems. For more information, see "Collecting trace directories (on page 63)". • Ensure the server has a valid serial number. HP SUM hangs during discovery If a system hang is observed during HP the issue. HP SUM hangs during boot If a system hangs while booting the Firmware DVD or Service Pack for - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 66
host firewall must be disabled or reconfigured to allow IP traffic through the ports needed by HP Smart Update Manager to deploy firmware. For a list of the ports that need to be configured , and then select Allow the connections. For Direct to iLO support, you must enable ping. Troubleshooting 66 - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 67
HP SUM is executed, and the next available port is used to receive messages from remote servers. This port is the default port for some internal communications. It is the listening on the remote side if there is no conflict. If a conflict occurs, the next available port is used. Troubleshooting - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 68
available. This support enables updates to the iLO firmware without the need to access the host server and enables servers running VMware or other virtualization platforms to update their iLO without the need to reboot the server or migrate the virtual machines to other servers. Troubleshooting 68 - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 69
media is only supported in Offline Automatic Firmware Update mode. Users attempting to boot in this manner might experience issues from connection timeouts, difficulties updating iLO firmware, and mouse syncing issues. If an access error exists, HP SUM cancels the installation. Troubleshooting 69 - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 70
be caused by the incorrect configuration of the IPv6 network. Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2003 environment To validate that the IPv6 network is configured correctly for HP Smart Update Manager support, you must verify the following based on your operating system - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 71
Troubleshooting HP Smart Update Manager in IPv6 Windows Server 2008 environment To validate that the IPv6 network is configured correctly for HP Smart Update Manager support, you must verify the following based on your operating system version. • Validate that you can ping the remote target server. - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 72
other with x86_64 architecture. • The kernel version running on the two systems does not match. Resolution options: 1. Run HP SUM on the target server itself instead of remotely deploying HP SUM. 2. Build the driver RPM locally and take the resulting RPM file from the standard location (for example - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 73
are returned. HP SUM cannot HP SUM traffic. To resolve this issue, enable the port traffic associated with the HP SUM application by performing the following steps: 1. From the system tray, click the McAfee icon. 2. Select Manage Features. 3. Select McAfee Host Intrusion Prevention. Troubleshooting - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 74
, in the Message column, notice the entry similar to the following: Blocked Incoming TCP from the HOST (15.255.101.110) during execution of HP SUM. 5. From the menu, select Task>Unlock Interface. 6. Enter the password of the McAfee user interface. 7. Select the Firewall Policy tab. 8. On the bottom - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 75
9. From the screen image, use the following settings for the new firewall rules on your system. 10. Click OK to ensure new firewall rules have been implemented. 11. Restart HP SUM. Troubleshooting 75 - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 76
disables HP SUM access. Downgrade of ProLiant G6 Server ROM from 2010.03.30 or later to 2010.03.01 or earlier using HP SUM is not supported When HP SUM is , and HP recommends that you do not copy the ROM components containing the unsupported versions in the HP SUM repository. Troubleshooting 76 - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 77
-windows-on-integrity.html). • For an overview of the HP Integrity family of servers, see the Integrity website (http://www.hp.com/go/integrity). • For other documents supporting the Windows Server operating system on HP Integrity servers, see the Windows on Integrity documents (http://www.hp.com/go - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 78
quality improvement, calls may be recorded or monitored. • If you have purchased a Care Pack (service upgrade), see the Support & Drivers website (http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be resolved at the website, call 1-800-633-3600. For more information about Care - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 79
and abbreviations AMS agentless management services CLI Command Line Interface DNS domain name system FPGA Field Programmable Gate Array GUI graphical user interface HP SUM HP Smart Update Manager iLO Integrated Lights-Out iLO 3 Integrated Lights-Out 3 ISP Integrity Support Pack MP Monarch (primary - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 80
POST Power-On Self Test PSP HP ProLiant Support Pack RBSU ROM-Based Setup Utility RILOE II Remote Insight Lights-Out Edition II SEP Symantec Endpoint Protection SNMP Simple Network Management Protocol SOAP Simple Object Access Protocol SSH Secure Shell SSL Secure Sockets Layer UNC Universal Naming - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 81
DVD 13 HP website 78 I iLO (Integrated Lights-Out) 69 input file parameters 42, 43 input file, command-line age 42 installation 25 installation issues 63, 73 installation options 28, 29 introduction 6 IPv6 network configurations 56, 57, 58 IPv6, troubleshooting 70, 71 K keyboard support 16 L Lights - HP Integrity Superdome 2 8/16 | HP Smart Update Manager 5.0 User Guide - Page 82
requirements for Windows servers 7 mounting virtual media 69 N non-matching system error 72 O operating system problems 69 operating systems 69, 77 overview, HP Smart Update Manager 6 P parameters 43 proxy settings 18 R Reboot Options 29 reboot settings 69 reboot, troubleshooting 69 recovering from
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HP Smart Update Manager
User Guide
Abstract
This guide is intended for individuals familiar with the configuration and operation of Microsoft Windows, Windows Server 2003 and 2008, Linux,
smart components, and deployment of firmware and software. Because of the risk of data loss, only individuals experienced with using firmware and
software should implement the procedures.
Part Number: 613175-005
September 2011
Edition: 5