HP J6039C HP Jetdirect 200m Print Server (English) User Guide
HP J6039C - JetDirect 200M Print Server Manual
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- HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 1
User's Guide for HP Jetdirect 200m print server and HP Jetdirect 250m print server Contents: 1. Basics of networking and network printing 2. General information about the print servers 3. Installation of the print servers. 4. Configuration and management -- please refer to the HP Jetdirect - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 2
Basics Please click on a title to view a document. The Network Basics Tutorial A brief overview of: q Networks q Network Printing q Installing a Network Printer Tips on Getting Started Answers to common questions: q Which CD should I use? q Where do I find the printer driver? q When do I stop? - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 3
The Network Basics Tutorial This tutorial tells you about: q Networks q Network Printing q Installing a Network Printer Click the button to continue. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 4
Section 1: Networks Click the button to continue. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 5
NETWORKS What you want . . . . . . is for all your computers to be able to: q Communicate -- send and receive e-mail, and participate in q Share information -transfer files among systems, and get information from central databases q Share resources -- use shared printers, scanners, and servers - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 6
NETWORKS The problem is . . . . . . standalone computers have no way to talk to each other, so attempts at communication fail. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 7
connections that tie the computers together and allow them to communicate. (The most common type of local area network may also be referred to as an Ethernet LAN or an Ethernet.) Local area networks can be either wired (as shown here) or wireless. We will look at the different types in the - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 8
wires. A typical LAN uses twisted-pair wiring (similar to telephone wiring) to connect each computer to a central hub. The hub transmits network communications between computers. Wired LANs offer high-speed communication, as well as reasonable security and reliability. In general, however, they are - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 9
it easy for the persons who administer your telephone wiring to administer the network wiring as well. RJ-45 connectors are used to connect the twisted-pair wiring to the computer and to the hub. The wire for a network can be graded in a number of categories; Category 5 wiring is the most popular - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 10
- HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 11
of 50 ohms. (It looks similar to the 75-ohm thin coaxial cable used in television installations, but the television cable will not work in a network.) The connectors used with thin coax are BNC connectors. The cable is a continuous cable, up to 185 meters (606 feet) long, made up of shorter - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 12
a PC card with a short cable that provides a BNC connection. In all cases, the LAN cable connects to the computer through a BNC "T" connector. Hidden network cables and equipment: In many network installations, the hubs are kept in equipment closets and the cables are hidden in the walls. In these - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 13
- HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 14
NETWORKS Wireless LANs In a wireless LAN, information travels through the air in radiofrequency signals instead of through wires. This makes wireless LANs very flexible, and setup wireless networking topologies -infrastructure mode and ad hoc mode; these are described in the detail pages (see below). - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 15
Click on these links for more details on wireless LAN topologies: q Detail: infrastructure mode q Detail: ad hoc mode q Detail: standalone peripheral connections q Detail: computer connections - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 16
point resends the incoming signals out to the computers and other devices on the network. (The access point performs additional functions when a wireless LAN is connected to expand the capacity of the network and extend its range, allowing users to roam with their portable computers and still stay connected - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 17
with each other, and access points are not used. Ad hoc mode is used for very small networks. Performance in an ad hoc network degrades as you add more devices to the network; typically, ad hoc networks connect no more than six devices. In ad hoc mode you can select the channel. Make sure - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 18
a standalone computer talking to a peripheral device. In essence, the wireless connection replaces the cable in a standard peripheral connection. Compared to network connections, such wireless peripheral connections work at short ranges and slow speeds. (In this tutorial, we will concentrate on the - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 19
computers. Increasingly, notebook computers come with built-in wireless networking. For notebook computers that don't have built-in networking, you can plug a wireless networking card into the computer's PC card (PCMCIA) slot. (Wireless networking is based on radio technology, and in many add-on - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 20
of a wired LAN. Such an arrangement makes it particularly easy for mobile workers to connect their notebook computers to the network. You create a mixed LAN by plugging the network cable from a wired LAN into a port on a wireless access point. In addition to acting as a hub for the wireless portion - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 21
a school, a hospital, or a substantial business or public office. It can cover several buildings, as long as they can all be connected into a single network. Several types of LAN equipment are available to expand a LAN beyond the workgroup-sized unit typically served by a single hub. Note that the - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 22
printer). That way, your email doesn't go to everybody, and your print job doesn't get printed simultaneously on all printers on the network. There are several addressing schemes for networks. Of these, the most popular is that of the Internet Protocol (IP). In addition to being used on the Internet - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 23
configured into the access point. Authentication: Authentication verifies the identity of a user or device before the user or device is allowed to transmit onto the network. There are several different schemes of authentication that you might encounter when installing an HP Jetdirect print server - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 24
uses the same shared key (a shared password value) for network access. q Server-based authentication: A server on the network authenticates each client that requests a connection to the network. There are several protocols available, all based on the Extensible Authentication Protocol (EAP). Briefly - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 25
protocol that uses digital certificates for server authentication and passwords for client authentication. For additional security encryption scheme that provides basic access control and data privacy on your wireless network. Under WEP, you supply encryption keys that are used to encrypt the - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 26
manage encryption keys for the network administrator. Wireless print server security: As you set up your wireless print server, the wireless setup wizard will make it easy to match the print server's security settings to those of your network. The wizard's help pages provide considerable detail on - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 27
Section 2: Network Printing Click the button to continue. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 28
NETWORK PRINTING Why use network printers? Using network printers lets you meet your computer users' printing needs more efficiently. By sharing printers among several users, you reduce the number of printers you need. This approach q saves money -- there's less equipment to buy q saves space -- - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 29
gives you location flexibility. Using a print server, you can easily place your printers near your users, while keeping the network server out of the way in a central computer area. (You will see this application in the notes on the client/server topology, a couple of pages later in this tutorial.) - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 30
the back of some printers. The slot provides the data and power connections for the print server, and the network cable plugs into the network connector on the face of the print server. Internal print servers come in a variety of configurations to match the style of your printer slot and the type of - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 31
both internal and external models. Their connections are similar to the those of wired print servers, except that there is no network cable connection. (An antenna in the print server makes the radio-frequency connection to the wireless network.) The connection to the printer, whether by plugging - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 32
refers to a topology where wireless devices communicate directly without going through an access point, while HP Jetdirect peer-to-peer printing refers to a computer's direct print path to a printer that does not go through a network server. HP Jetdirect peer-to-peer printing can be used on both - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 33
infrastructure and ad hoc (peerto-peer) wireless topologies.) - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 34
The second standard layout for network printing is the client/server topology. In this topology, a computer sends its print jobs to a network server, and the server sends the print jobs to the printer. In client/server printing, the network server manages the print jobs from several computers (the - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 35
- HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 36
converts the ones and zeros into a correctly printed page. The installer program for network printing needs to have the printer driver to complete the installation. It usually turns out that the trickiest thing about the installation is knowing where to find the driver. You may be able to find the - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 37
Section 3: Installing a Network Printer Click the button to continue. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 38
server. Switch on the printer's power. Plug in the print server's power cord. Push the Test button on the print server to print a configuration page on the printer; this tests the connection between the print server and the printer. (For detailed instructions, check your print server manual or setup - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 39
server module is not already installed: Unplug the printer's power cord. Plug the print server into its slot in the printer. Connect the network cable to the network connector on the print server. Plug in the printer's power cord. (For detailed instructions, check your print server manual or setup - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 40
cable); we have omitted power cords from the illustration to keep the drawings simple. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 41
a wireless print server, you will need to run the HP Jetdirect Wireless Setup Wizard before running the HP Install Network Printer Wizard. Running the Wireless Setup Wizard is an option that appears when you insert the HP Jetdirect CD into your Windows computer. The Wireless Setup Wizard guides you - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 42
available if running on a Windows NT/2000 network server) Operation Note: The next few paragraphs describe the operation of the installer software that resides on the HP Jetdirect CD. If you are using the network printer installer that resides on the printer's CD, the operation may be slightly - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 43
the network printing software, some users are unsure when the installation is complete. When the network printer is installed on your computer and you can print to it, the installation is complete. Confusion sometimes arises in the situation when you have two CDs -- a printer CD and the HP Jetdirect - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 44
printer software for peer-to-peer printing from several computers, you will need to run the installer from each computer.) - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 45
you should: q First, locate your printer's driver. (The summary on the preceding page should help you.) q Then, run the installer from the HP Jetdirect CD. Note that if you use the HP Jetdirect CD for MFP or All-in-One devices, some features other than printing (such as scanning and faxing) may not - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 46
End of Network Basics tutorial - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 47
setting up your printer, and then setting up a print server to connect the printer to your network. q Then, you run the network printing software to install the printer on your computer. If you have purchased your printer and print server separately, you probably have two sets of documentation and - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 48
also be included with selected HP Jetdirect products. HP Web Jetadmin is a feature-rich printer management tool. However, it is not required for network printer installation. Where do I find the printer driver? At some point late in the installation, the installer software needs to have the printer - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 49
software takes the driver location you specify, finds the driver, and installs it in your system. When do I stop? Essentially, you are finished with the installation process when you have a network printer installed on your computer and you can print to it. That's usually when the test page prints - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 50
The HP Jetdirect 200m and 250m are LIO print server modules. That is, they plug into the LIO slots of certain HP printers and provide network connections for those printers. Formally speaking, they are: J6039B J6042B HP Jetdirect 200m print server HP Jetdirect 250m print server Both print servers - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 51
of 10 mbps or 100 mbps. The status light shows the health of the print server (see Interpreting the lights). You push the test button to print a configuration page on the attached printer (see Interpreting the configuration page). Package contents The HP Jetdirect 200m and 250 m products include: - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 52
q print server module q HP Jetdirect CD (includes installation software, manuals, and troubleshooting) q setup poster - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 53
software. The software on the printer's CD handles installation for Windows and MacOS systems. Alternative software allows installation on other operating systems, as well as configuration and management of network printing. The Software Solutions Summary in the HP Jetdirect Administrator's Guide - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 54
for the HP Jetdirect 200m and 250m print servers Hardware installation for the Jetdirect 200m or 250m print server is very straightforward: 1. Set up the printer hardware. This step may vary among different printers, so check your printer documentation (setup poster or quick start guide) for details - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 55
light should start blinking green as it executes the self-test. After the print server completes the self-test, the light should continue to blink green as long as the network cable is not plugged in. When you plug in the network cable, the status light should change to solid green to indicate - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 56
is a problem. Click here for the troubleshooting procedure. r Wait two minutes for the print server to poll the network for available protocols and services. r Print a configuration page by pushing the test button ( icon). The printer should print a page that has information on the print server and - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 57
the installer again. q Perform a cold reset: unplug the print server from the printer, then plug it in while pressing the Test button. Wait 2 minutes for the print server to poll the network, then run the installer again. q If there is still a problem, follow the hardware troubleshooting procedure - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 58
Green, flickering intermittently: on and ready; flickering indicates network activity. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 59
for the HP Jetdirect 200m and 250m print servers 1. Choose the installation CD and run the installer. Windows: Use the CD that came with your printer (instead of the HP Jetdirect CD) if it is available. The printer's CD has all the software you need for a complete network installation. Insert the - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 60
on the network server. (An easy way to do this is to use the Microsoft Windows Point and Print function. See your operating system documentation for details on Point and Print.) For basic information on peer-to-peer and client/server printing, see the Network Basics Tutorial on the HP Jetdirect CD. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 61
as appropriate -- between the printer and print server; connect the network cable to the print server; plug in the power cord; and print a configuration page to test the print server connection. (For detailed instructions, check your print server manual or setup poster.) The connections should look - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 62
the print server. Finally, print a configuration page to test the print server connection. (For detailed instructions, check your print server manual or setup poster.) The connections should look like this: Internal print server setup If your network wiring is hidden -- In many network installations - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 63
r HP's support Web site, http://www.hp.com/cposupport/software.html (this gives you the latest software, though it may take some time to download) 4. Install the driver. Double-click on the driver installer icon and follow the instructions. 5. Set up AppleTalk on Ethernet. Open up the AppleTalk - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 64
non-PostScript printer. For non-PostScript printers (HP DeskJet, PhotoSmart, and OfficeJet): Use the HP DeskJet Utility. This utility comes with the printer driver (from the CD or Web download)-you probably installed the printer driver when you set up network printing (the first task covered by this - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 65
the instructions that appear in the dialog box. For PostScript printers (HP LaserJet and DesignJet): Use the HP LaserJet Utility. This utility comes on the HP JetDirect CD-ROM (this CD); it is also available on the printer driver CD and via Web download. To install the utility from the JetDirect CD - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 66
the instructions that appear. Back to top Managing network printing To change the printer name, printer zone, or TCP/IP parameters, use the HP LaserJet the HP JetDirect CD-ROM (this CD); it is also available on the printer driver CD and via Web download. To install the utility from the JetDirect - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 67
computers, you can use an Ethernet crossover cable to make a direct connection between the computer and the HP JetDirect print server that attaches to the printer. (Note that this is not a standard network connection, though experience has shown it to work well in many cases. For best results, we - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 68
available as HP part number C6080-60015. Connect it from the network connector on the Macintosh to the network connector on the print server, as shown in the illustration below. If your print server is an external model, connect a printer cable between the print server and the printer. The - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 69
network (possible DHCP problem) q Hardware Troubleshooting q Some Handy Tools r Install Network Printer Wizard ("the installer") r Embedded web server q Some Useful Techniques r Printing a configuration page r Setting an IP address r Performing a cold reset (reset to factory defaults) Installation - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 70
in the embedded web server (IP address entry in the TCP/IP section under the Networking tab). There are two ways you can solve the problem of a changing IP address: q Re-install the network printer. Find the print server's new IP address (from the configuration page you just printed, or by using the - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 71
, provides an easy way to configure your print server with a network address and install the attached printer on your Windows computer. The installer resides on the HP Jetdirect CD; in addition, if your printer works with a Jetdirect 200m or 250m print server, your printer's CD contains a similar - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 72
enter the print server's IP address as the URL. (If you don't know the IP address, you can find it by printing a configuration page.) 2. Click on the Networking tab in the page that appears. 3. On the Networking page, make sure that TCP/IP is selected. 4. Set the IP Configuration Method to Manual - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 73
IP address in your browser's URL field. Performing a cold reset (resetting to factory defaults) Once you configure the HP print server, the configuration settings are retained in memory unless you manually reset them to factory defaults. To reset the print server configuration to factory defaults - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 74
Overview for HP Jetdirect 200m and 250m The questions below will help you troubleshoot your print server quickly. Just answer each question in turn. For each question: q If your answer is Yes, go on to the next question. q If your answer is No, there is a problem. Click on the No button - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 75
Can you print a Jetdirect configuration page? Related topics: Interpreting the HP Jetdirect 200m or 250m configuration page Interpreting the lights on the HP Jetdirect 200m or 250m print server Resetting the HP Jetdirect 200m or 250m print server to factory defaults (cold reset) - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 76
ON and ONLINE? The first step in troubleshooting your print server is to make sure that the attached printer is ready to receive a print job from the print server. To do this, you check the printer's lights or control panel to see whether it is ON and ONLINE. If your printer's power is switched - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 77
following items to make sure that your printer is online and ready to print. q Is the printer plugged in and switched on? Make sure that a FORM FEED light and it is on, it may indicate that a print job is waiting to be printed. Take the printer offline (if necessary), press the FORM FEED key, and then - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 78
Does your printer have a control panel display? Is there a display panel on the front of your printer that provides messages about the printer's status? - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 79
on a CD-ROM.) After you have resolved the printer error, if you still have problems connecting the printer to the network you can restart this troubleshooting utility. Click on the button below to return to the beginning of troubleshooting for the HP Jetdirect 200m or 250m print server. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 80
Does the control panel display on your printer show an error message? - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 81
on a CD-ROM.) After you have resolved the printer error, if you still have problems connecting the printer to the network you can restart this troubleshooting utility. Click on the button below to return to the beginning of troubleshooting for the HP Jetdirect 200m or 250m print server. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 82
electronically on a CD-ROM.) After you have resolved the printer error, if you still have problems connecting the printer to the network you can restart this troubleshooting utility. Click on the button below to return to the beginning of troubleshooting for the HP Jetdirect 200m/250m print server. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 83
Overview for HP Jetdirect 200m and 250m The questions below will help you troubleshoot your print server quickly. Just answer each question in turn. For each question: q If your answer is Yes, go on to the next question. q If your answer is No, there is a problem. Click on the No button - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 84
Can you print a Jetdirect configuration page? Related topics: Interpreting the HP Jetdirect 200m or 250m configuration page Interpreting the lights on the HP Jetdirect 200m or 250m print server Resetting the HP Jetdirect 200m or 250m print server to factory defaults (cold reset) - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 85
information on the state of the print server's power connection and on its physical connection to the network. If all connections are working to return to the Troubleshooting Overview page and continue with the next step in the troubleshooting procedure. If your print server's Status light is - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 86
's power cord is plugged in and that the printer is switched ON. 2. Check that the print server is seated firmly in the printer's LIO slot and that the network cable is securely connected to the print server's network connector. 3. If that doesn't cause the Status light to come on (solid green or - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 87
c. Re-insert the print server into the LIO slot, making sure that it seats firmly in the slot and that the latches click into place. d. Re-connect the network cable to the print server's network connector. After checking the items above and making any necessary changes, is the Status light now ON ( - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 88
the status of the print server's power connection and its physical connection to the network. If the Status light on your print server is not ON (solid green or intermittently flickering green), find its state in the list below and click on it to continue troubleshooting. OFF Blinking green Blinking - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 89
Status light OFF If the Status light is OFF, your print server may be faulty. Fixing this fault requires assistance from HP Jetdirect technical support; click on the button below for information on contacting HP. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 90
network cable is connected securely to the print server. network cable 2. Check that the network cable Troubleshooting Overview page and continue with the next step of the troubleshooting procedure. If no, your print server has a problem that requires assistance from HP Jetdirect technical support - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 91
- HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 92
After resetting to factory defaults, is the Status light now ON (solid green or intermittently flickering green)? If yes, click on the Yes button to continue with the troubleshooting procedure. If no, your print server has a problem that requires assistance from HP Jetdirect technical support; click - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 93
Overview for HP Jetdirect 200m and 250m The questions below will help you troubleshoot your print server quickly. Just answer each question in turn. For each question: q If your answer is Yes, go on to the next question. q If your answer is No, there is a problem. Click on the No button - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 94
Can you print a Jetdirect configuration page? Related topics: Interpreting the HP Jetdirect 200m or 250m configuration page Interpreting the lights on the HP Jetdirect 200m or 250m print server Resetting the HP Jetdirect 200m or 250m print server to factory defaults (cold reset) - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 95
the 10 light and the 100 light -- indicate whether the print server can establish a network link at the right speed with your hub, switch, or return to the Troubleshooting Overview page and continue with the next step in the troubleshooting procedure. If neither of the print server's link lights is - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 96
Is one of the link lights ON (solid green)? 10 light 100 light Check the link lights on your print server; these lights are built into the network connector. One of the link lights -- either the 10 light or the 100 light, but not both -- should be ON solid green (not blinking), to indicate a - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 97
on the hub/switch/router. Did these steps turn ON one of the link lights? If yes, click on the Yes button to continue the troubleshooting procedure. If no, your print server has a problem that requires assistance from HP Jetdirect technical support; click on the No button for a list of technical - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 98
- HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 99
print server by following these steps: 1. Print a Jetdirect configuration page. To print the page, press the Test button on the print server. Test button If the configuration page does not print, click here for help in getting it to print. 2. On the configuration page, check that the print server - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 100
Does the page indicate "I/O Card Ready"? - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 101
/router to which the print server is connected. 4. Your network cable may be faulty. Try a different cable. 5. If the light still does not come on, try a different port on the hub/switch/router. If you made any changes, please print another configuration page. Does the page show I/O Card Ready now - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 102
the print server from functioning correctly. From the list below, please click on the error message that you see on the configuration page. error that you see on the configuration page is not listed above, your problem requires assistance from HP Jetdirect technical support. Click on this entry for - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 103
attached to your network. In addition, check all other cabling and connectors. For help in correcting this error, please check your print server documentation (the Jetdirect 200m/250m Setup Poster or the User's Guide on the Jetdirect CD-ROM), or contact HP Jetdirect technical support. Click on the - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 104
08 LAN Error: INFINITE DEFERRAL There is a network congestion problem. For help in correcting this error, please contact HP Jetdirect technical support. Click on the button below for information on contacting HP. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 105
LAN Error: RETRY FAULTS There is a problem with your network cabling or with your external network configuration. Verify that your hub/switch/router port is operating correctly. For help in correcting this error, please contact HP Jetdirect technical support. Click on the button below information on - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 106
When the print server is connected to a 10/100 Base-TX port, this message is displayed if the Link Beat signal is not sensed. Check the network cable, and verify that the hub/switch/router is providing Link Beat. For help in correcting this error, please contact HP Jetdirect technical support. Click - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 107
, it appears that: q your print server hardware is functioning correctly q your physical network connection is functioning correctly q the print server and the printer are connected correctly Click on the Continue button below to return to the Troubleshooting Overview page and continue with the next - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 108
you now print a Jetdirect configuration page? If yes, click on the Yes button. This returns you to the page in the troubleshooting procedure where you check the I/O status of the print server. Continue with step 2 on that page. If no, your print server has a problem that requires assistance from HP - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 109
Overview for HP Jetdirect 200m and 250m The questions below will help you troubleshoot your print server quickly. Just answer each question in turn. For each question: q If your answer is Yes, go on to the next question. q If your answer is No, there is a problem. Click on the No button - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 110
Can you print a Jetdirect configuration page? Related topics: Interpreting the HP Jetdirect 200m or 250m configuration page Interpreting the lights on the HP Jetdirect 200m or 250m print server Resetting the HP Jetdirect 200m or 250m print server to factory defaults (cold reset) - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 111
Configuration page prints? The Jetdirect configuration page is a page that the print server sends to the attached printer, both as a test of the connection between the print server and the printer, and as an display of the status of the print server's functions. If you are able to print a Jetdirect - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 112
Can you print a Jetdirect configuration page? To print a configuration page, press the Test button on the print server. Test button A configuration page should print on the connected printer. This page displays information about the print server hardware, the firmware version, the hardware (MAC) - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 113
printer switched ON. Can you now print a Jetdirect configuration page? If yes, click on the Yes button for information on interpreting the configuration page. If no, your print server has a problem that requires assistance from HP Jetdirect technical support; click on the No button for information - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 114
the configuration page The configuration page (also called a self-test page or configuration plot) for a print server displays messages, network statistics, and status for the print server. To print a configuration page, press the Test button on the print server. An HP JetDirect configuration page - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 115
lights on the HP Jetdirect 200m and 250m print servers Status light 10 or 100 Link lights Status Light Light Behavior Off Description Print server is not receiving power. On (solid green) Print server is on and ready. Blinking slowly (amber) Fault occurred during self-test or operation. Follow - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 116
Light Behavior Off On (solid green) Description No network connection. Network connection is established at 10 Mb/s or at 100Mb/s. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 117
Resetting the HP Jetdirect 200m or 250m print server to factory defaults (cold reset) Once you configure the HP print server, the configuration settings are retained in memory unless you manually reset them to factory defaults. To reset the print server configuration to factory defaults, follow - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 118
Information (http://www.hp.com/support/net printing) (The central location on HP's web site for the HP Jetdirect print servers and similar products) Online Customer Forum (http://www.hp.com/go/forums) (The central location on HP's web site for the HP Jetdirect print servers and similar products - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 119
- HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 120
Important! Important ! Importante Importante! In many locations, HP provides toll free telephone support during the warranty period. However, some of the phone numbers listed below may not be toll free. US +1 (1) 208 323 2551 Canada +1 (1) 905 206 4663 HP fournit dans de nombreux pays une assistance - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 121
rung oder um zusätzliche Information zu erhalten, können Sie Kontakt mit der Online-Kundenbetreuung von HP (http://www.hp.com/cpso-support/ guide/psd/cscemea.html) aufnehmen. In molti Paesi, HP fornisce un'assistenza telefonica gratuita durante il periodo di garanzia. Tuttavia, il numero di telefono - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 122
! Svarɾgi! Svarbu! Viktig! Waɥne! Importante! Important! Dôležité! Pomembno! Viktigt Önemli! ! http://www.hp.com English Lietuviškai Latviešu In many locations, HP provides toll free telephone support during the warranty period. However, some of the phone numbers listed below may not be - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 123
-2551. WWW: HP support online Our support pages on the HP Web site www.hp.com/support/net_printing are a collection of information to help solve technical issues and answer your questions about your HP Jetdirect print server, 24 hours a day, 7 days a week. Also: Software, driver, and firmware image - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 124
WWW: HP user forums Go online, anytime, and you'll also find helpful user forums-a great source of ideas and suggestions for using your HP Jetdirect print server. You can access the user forum directly from http://www.hp.com/go/forums. Getting Warranty Service Getting warranty service - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 125
HP Jetdirect Print Servers Hewlett-Packard offers downloadable electronic upgrades for HP Jetdirect print servers with internal Flash memory. The electronic upgrades are available on the Web and various online services. Current information about drivers, software versions, and HP Jetdirect firmware - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 126
Specifications HP J6039B Jetdirect 200m print server/Internet connector HP J6042B Jetdirect 250m print server/Internet connector q Networking specs q Physical specs q Environmental specs q Electromagnetic specs q Safety statements q Regulatory statements Supported networking Physical q Supports - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 127
are supported by the embedded Web server on Windows, MacOS, UNIX, and LINUX systems: q Microsoft Internet Explorer, version 5.0 or later q Netscape Navigator, version 4.75 or later Physical specifications Interfaces Port Network Printer Specification See network specifications above. HP-LIO - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 128
with: q IEC 950: (1991)+A1, A2, A3, A4 / EN60950 (1992)+A1, A2, A3, A4, A11 Regulatory statements USA: FCC Class B Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 129
installed and used in accordance with the instructions, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation This Declaration of Conformity complies with ISO/IEC Guide 22 and EN45014. It identifies the product, - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 130
- HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 131
Australia This equipment complies with Australian EMC requirements. Canada This equipment complies with Canadian EMC Class B requirements. Japan: VCCI Class B China: Chinese Safety Statement See Chinese Safety Statement. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 132
- HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 133
service q Your warranty period q Limited Warranty Statement HEWLETT-PACKARD LIMITED GLOBAL WARRANTY STATEMENT HP Product HP J6039B Jetdirect 200m print server HP J6042B Jetdirect 250m print server Duration of Warranty One (1) year One (1) year 1. HP warrants to you, the end-user customer - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 134
's limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 135
http://www.hp.com/support/support_assistance and select "call hp". The HP Customer Care representative will help you with troubleshooting, and advise you on warranty service. When calling, please have the following information ready: q HP Jetdirect product you are calling about, for example, "J6039B - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 136
r Printing a configuration page r Setting an IP address r Performing a cold reset (reset to factory defaults) Some Handy Tools The installer The network printer installer, known formally as the Install Network Printer Wizard, provides an easy way to configure your print server with a network address - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 137
items on the configuration page. Setting an IP address The easiest way to set an IP address on the print server is to use the embedded web server. (You should consult with your network administrator before you make any changes to the print server's configuration, and notify other users of any change - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 138
IP address in your browser's URL field. Performing a cold reset (resetting to factory defaults) Once you configure the HP print server, the configuration settings are retained in memory unless you manually reset them to factory defaults. To reset the print server configuration to factory defaults - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 139
minutes and print another configuration page. If the IP address is 192.0.0.192, this is a default address and may not be valid on your network; configure a new IP address on the print server (see the TCP/IP Configuration section in the HP Jetdirect Administrator's Guide for instructions). 2. Point - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 140
Typical home page 3. Click on "Scan". If your MFP or All-in-One device is supported by Web Scan, there will be a Scan menu item in the left-hand column of the embedded web server home page. Click on Scan to bring up the Web Scan page. - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 141
MFP or All-in-One, you may preview an image by clicking the Preview button. The preview will be displayed in a small window on the Web Scan page. For a flatbed with a multi-page document feeder (ADF): You cannot preview an image from the feeder. Put the document on the glass flatbed instead. Scan - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 142
each page in the feeder. Scan the image to e-mail Instead of downloading the image to your computer or viewing it on your computer, you can e-mail the file containing the image as an attachment. 1. The network administrator must configure an outgoing e-mail server for the print server that connects - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 143
Scan or Email window while the embedded web server is executing your operation (usually in a window overlaying the original Scan or Email window). The following table shows the status messages for the scanner and what they mean. Status Message Scanner Ready Connecting Scanning page Scanner in use - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 144
TIFF for files to be printed or to be manipulated as high-resolution images. When downloading, the browser will use a plug-in or external application for TIFF files, if one is loaded, or will prompt the user to view or save the image. Troubleshooting web scanning Problems using scan q Unable to scan - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 145
with availability of scan and e-mail q Scan menu item is missing from the Home page. Problem: On the Home page of my embedded web server the Scan item is missing from the left column. Resolution 1: Only HP multifunction (MFP or All-in-One) devices can be used for scanning; check the type of printer - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 146
facility residing on individual computers-acquired by installing the client software from the CD for the HP multifunction (MFP or All-in-One) device. The client user can use that software normally on printers networked through an HP JetDirect print server, and it probably has more features than - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 147
enabled. r Enable MFP and AIO software support is the parameter used to disable and enable the print server's support of the full-function client scanning software. It is enabled by default. Compatible Web Browsers The embedded web server is generally compatible with the following web browsers, on - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 148
model s the HP Jetdirect model and firmware version For HP Enhanced I/O (EIO) printers with an HP Jetdirect EIO print server installed, a Jetdirect configuration page will automatically print after a printer configuration page is printed. For instructions, see your printer manuals. Status Field - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 149
Configuration Page Format A typical Jetdirect Configuration page is illustrated in Figure 9.1. The Configuration page information provided will vary depending on the print server. Figure 9.1 Typical Jetdirect Configuration Page 2 HP Jetdirect Configuration Page ENWW - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 150
the DLC/LLC network protocols. See Table 9.10. (For Error Messages, see Table 9.12.) Token Ring Diagnostics (Token Ring Only) Provides additional diagnostic status detected by Token Ring print servers. See Table 9.11. (For Error Messages, see Table 9.12.) ENWW HP Jetdirect Configuration Page 3 - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 151
your print server's hardware installation guide. LAA (Token Ring only) The Locally Administered Address (LAA) identifies the user-specified node address of a Token Ring print server. The default address is the print server's fixed LAN hardware address. 4 HP Jetdirect Configuration Page ENWW - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 152
or disabled (OFF). ON (default): the HP Jetdirect print server will attempt to automatically configure itself onto the network at the proper speed (10 or 100 Mbps) and mode (half or full duplex). Autonegotiation is enabled after a cold reset. OFF: you must manually configure the speed and mode using - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 153
USB Printer Information Settings This section applies to HP Jetdirect external print servers with USB printer connections only. USB information on the HP Jetdirect configuration page is described in Table 9.2. For non-HP devices, some information may not be available. Table 9.2 USB Settings - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 154
: The print server is scanning on all channels for devices on the specified SSID. Check your specified SSID, or check status of the Access Point (Infrastructure mode) or other wireless devices. The print server will continue to scan for the specified SSID. ENWW HP Jetdirect Configuration Page 7 - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 155
even if they have the same Network Name (SSID). Infrastructure Mode: The MAC address or name of the Access Point to which the Jetdirect wireless print server is connected. Ad Hoc Mode: A random number or name generated by the initiator of the Ad Hoc network. 8 HP Jetdirect Configuration Page ENWW - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 156
if the installed key is faulty, or the wrong key is active (when multiple keys are configured and stored on the print server). EAP: (Infrastructure mode only) IEEE 802.1x Extensible Authentication Protocol (EAP) uses network authentication servers for client access. HP Jetdirect EAP support includes - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 157
this section of the Jetdirect configuration page is described in Table 9.4. Table 9.4 Security Settings (1 of 2) Message Admin Password: Secure Web: Cert Expires: Description Specifies whether an IP Administrator password has been configured on the print server. This password is shared by Telnet - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 158
IP network of systems, that are allowed access to the print server and device. Specified: A host access list is configured on the HP Jetdirect print server. Not Specified: A host access list is not configured on the print server. All systems are allowed access. ENWW HP Jetdirect Configuration Page - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 159
Information in this section of the Jetdirect configuration page is described in Table 9.5. Table 9.5 Network Statistics (1 of 2) Message Description TOTAL PACKETS RECEIVED: Total number of frames (packets) received by the HP Jetdirect print server without error. This includes broadcast - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 160
Table 9.5 Network Statistics (2 of 2) Message FRAME COPIED RCVD: BAD LENGTH RCVD: LOST FRAMES: TOKEN ERRORS: Description Total number of Token of Token Ring frames lost. Total number of times a violation of the token-passing protocol has been detected. ENWW HP Jetdirect Configuration Page 13 - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 161
. After two minutes, a default IP address 192.0.0.192 is assigned, which may not be a valid IP address for your network. NOT SPECIFIED indicates that an IP address is not assigned or the value is zero. The IP subnet mask configured on the HP Jetdirect print server. During initialization, a temporary - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 162
USER SPECIFIED: manual configuration via Telnet, the printer's control panel, HP Web JetAdmin, embedded web server, or other method. DEFAULT IP: the default IP address was assigned. This address may not be a valid address for your network. NOT CONFIGURED: The print server was not configured with IP - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 163
timeout mechanism. The default value is 270 seconds. SLP: Specifies whether the HP Jetdirect print server sends Service Location Protocol (SLP) packets used by system applications for automated installation. ENABLED: The print server sends SLP packets. DISABLED: The print server does not send SLP - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 164
of the Jetdirect configuration page is described in Table 9.7. For error messages, see Table 9.12. Table 9.7 IPX/SPX Configuration Information (1 of 2) Message STATUS: PRIMARY FRAME TYPE: Description Indicates the current IPX/SPX protocol status. READY: Indicates the HP Jetdirect print server is - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 165
the HP Jetdirect print server is still trying to determine which network number to use. The second column (Frame Type) identifies the frame type used with the associated network number: EN_8023, EN_8022, EN_II, EN_SNAP, TR_8022, TR_SNAP. Unless a specific frame type has been manually configured, the - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 166
. NOT SPECIFIED or blank: NDS is disabled. Displays the fully qualified NDS name where the HP Jetdirect print server object resides in the NDS tree. For example: CN=lj_pserver.OU=support.OU=mycity.OU=mycompany NOT SPECIFIED or blank: NDS is disabled. ENWW HP Jetdirect Configuration Page 19 - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 167
time interval (seconds) that the HP Jetdirect print server waits between Service Advertising Protocol (SAP) broadcasts on the network. The default is 60 seconds. SERVER x: Identifies a NetWare file server to which the HP Jetdirect print server is attached. 20 HP Jetdirect Configuration Page ENWW - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 168
: ZONE: TYPE: NETWORK NUMBER: NODE NUMBER: Description Indicates the current AppleTalk configuration status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that AppleTalk was manually disabled. INITIALIZING: Indicates that the print server is registering the - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 169
Jetdirect configuration page is described in Table 9.10. Table 9.10 DLC/LLC Configuration Information Message STATUS: Description Indicates the current DLC/LLC protocol status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that DLC/LLC was manually disabled - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 170
into the ring. This indicates a break in the ring. Dup Node Address: The HP Jetdirect print server found another station on the ring that already has the address which the HP Jetdirect print server wishes to use. Make sure that all addresses are unique. ENWW HP Jetdirect Configuration Page 23 - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 171
cable from the HP Jetdirect print server to the network and check the wiring concentrator. q A signal loss condition has been detected at the HP Jetdirect print server receiver input during the open process (either when wrapped or inserted onto the ring). 24 HP Jetdirect Configuration Page ENWW - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 172
Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the printer off, then on again. If the error persists, there is a problem with the HP Jetdirect print server. ENWW HP Jetdirect Configuration Page 25 - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 173
rate switch, see the HP Jetdirect internal print server hardware installation guides. In addition, check the cabling, external transceiver, wiring concentrator, and taps. 11 LAN ERROR RETRY FAULTS There is a problem with your network cabling or external network configuration. Verify operation of - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 174
CONFIGURED (Ethernet) The HP Jetdirect print server has not been configured for NetWare. Use the installation software, embedded web server, or other tools to configure the print server for NetWare networks. 16 LAN ERROR AUTO REMOVAL (Token Ring) The HP Jetdirect print server detected an internal - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 175
size to be used when reading print data from the file server. This may indicate a network problem. When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers was successfully connected. 20 UNABLE TO - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 176
the HP Jetdirect print server is able to log in without a password, it sets the password automatically.) This indicates a networking or security problem. Create a new print server object. When multiple file servers are configured, the error is only displayed on the configuration page if none - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 177
print server problem, possibly a software problem. 28 OUT OF BUFFERS The HP Jetdirect print server was unable to allocate a buffer from its internal memory. This indicates all buffers are busy due possibly to heavy broadcast traffic or large amounts of network traffic directed to the print server - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 178
node on the network using the same IP address as the HP Jetdirect print server. Extended error information below this message shows the hardware address of the other node. 41 NOVRAM ERROR The HP Jetdirect print server cannot read the contents of its NOVRAM. ENWW HP Jetdirect Configuration Page 31 - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 179
The default gateway IP address specified for the HP Jetdirect print server (through BOOTP) is an invalid IP address for configuration file from the host to the HP Jetdirect print server failed with the remote host sending a TFTP ERROR packet to the print server. 32 HP Jetdirect Configuration Page - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 180
. Currently downloading MUST DOWNLOAD firmware to the HP Jetdirect print server, or the download did not complete properly. 5A TURN PRINTER OFF / ON Firmware download message. Download of firmware is complete. Power cycle the HP Jetdirect print server. ENWW HP Jetdirect Configuration Page 33 - HP J6039C | HP Jetdirect 200m Print Server (English) User Guide - Page 181
configuration change or reset request. This message automatically clears after a few seconds, unless the printer is offline, is in an error state, or is servicing another I/O port or another network protocol. The HP Jetdirect print server to, the Rebind time. 34 HP Jetdirect Configuration Page ENWW
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User's Guide
for HP Jetdirect 200m print server
and HP Jetdirect 250m print server
Contents:
1.
Basics
of networking and network printing
2.
General information
about the print servers
3.
Installation
of the print servers.
4.
Configuration and management -- please refer to the
HP Jetdirect Administrator's Guide
. In that
document, click on one of these topics in the contents panel on the left:
TCP/IP Configuration
Using the Embedded Web Server
Configuring for LPD printing
FTP printing
Security features
5.
Troubleshooting
the print servers
6.
Technical support
for the print servers
7.
Specifications and regulatory information
for the print servers
8.
Limited warranty
for the print servers
9.
Some useful tools and techniques
Tools
■
Installer
■
Embedded web server
Techniques
■
Printing a configuration page
■
Setting a new IP address
■
Performing a cold reset (reset to factory defaults)
©2001, 2002 Hewlett-Packard Company