HP J9028B User Manual - Page 25
Troubleshooting, Basic Troubleshooting Tips - management
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4 Troubleshooting This section describes how to troubleshoot the switch. For more information, see the chapter "Troubleshooting" in the ProCurve Series 1800 Switch Management and Configuration Guide, available on the ProCurve Networking Web site, http://www.procurve.com. This chapter describes the following: ■ basic troubleshooting tips (page 4-1) ■ diagnosing with the LEDs (page 4-2) ■ testing the switch by resetting It (page 4-3) ■ ProCurve Networking Customer Support Services (page 4-4) Basic Troubleshooting Tips Common problems and their solutions are listed in the following table. For more information on possible network problems and their solutions, refer to the technical note "Troubleshooting LAN Performance and Intermittent Connectivity Problems", which can be found on the ProCurve Networking Web site, http://www.procurve.com, in the Information Library section. Problem Switch fails Power On Self Test (POST) Link light does not light when a cable is connected. Resolution Troubleshoot using the LEDs. See "Diagnosing with the LEDs" on page 4-2 Look for loose or obviously faulty connections. If they appear to be OK, make sure the connections are snug. If that does not correct the problem, try a different cable. Troubleshooting 4-1