HP Jetdirect ew2500 HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu
HP Jetdirect ew2500 - 802.11b/g Wireless Print Server Manual
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- HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 1
HP Jetdirect ew2500 802.11g Wireless Print Server Setup Guide - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 2
- HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 3
HP Jetdirect ew2500 802.11g Wireless Print Server Setup Guide - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 4
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Applicable products: J8021A Edition 1, 10/2009 Microsoft®, MS-DOS®, Windows®, Microsoft Windows NT® are - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 5
...9 Network address ...9 Hardware address ...9 If you need help...9 2 Install the print server hardware Set up the printer ...11 If the printer is already set up 11 If the printer is not already set up 11 Connect the print server to the printer 11 3 Make a network connection Configure a wireless - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 6
print server (wireless 31 During initial setup ...31 After initial setup ...31 My configured channel does not match the configuration page 32 Unable to use the HP Install Network Printer Wizard 32 Improve reception and performance 32 Firmware download failure ...33 Appendix A Service and support - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 7
Number 44 Canada ...44 VCCI (Japan) ...44 RRL statement (Korea) ...44 Regulatory wireless statements ...45 Exposure to radio frequency radiation 45 Notice to users in Argentina 45 Notice to users in Brazil ...45 Notice to users in Canada 46 European Union regulatory notice 46 Notice to - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 8
vi ENWW - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 9
... What's in the box Figure 1-1 Box contents 1 USB cable 2 Network (LAN) cable 3 External power adapter 4 HP Jetdirect ew2500 802.11g Wireless Print Server 5 HP Jetdirect CD-ROM, containing setup software and additional documentation * Warranty card (where applicable) ENWW What's in - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 10
: ◦ printing system CD-ROM supplied with your printer ◦ HP support Web site at: www.hp.com/go/support. ◦ automated driver download feature of the HP Install Network Printer wizard on the HP Jetdirect CD-ROM (If you have Internet access, the printer installation software on the HP Jetdirect CD-ROM - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 11
/ handshake. 4. To complete (save) the change, power cycle the print server. 6 Reset 802.1x to factory default To complete (save) the change, power cycle the print server. values. 7 Disable IPsec. To complete (save) the change, power cycle the print server. ENWW Test button functions 3 - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 12
is a device that typically serves as a bridge or gateway between wireless devices and the devices on a cabled network. An Access Point must be able to receive and forward network traffic between wireless and cabled network devices. Multiple Access Points can act as repeaters to extend the range of - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 13
to a wireless network topology, HP Jetdirect peer-to-peer printing refers to a direct print path from a network computer to a printer. HP Jetdirect peer-to-peer printing can be used on both Ad Hoc or Infrastructure wireless topologies. Channels IEEE standards for 802.11b and 802.11g wireless LANs - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 14
reconfigured. For example, on a typical Infrastructure mode network that uses static WEP encryption, a change to the WEP key on an Access Point will require a manual change to the WEP key on each wireless device. HP Jetdirect wireless print servers support configuration of up to four static WEP keys - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 15
authenticate users on the network. The HP Jetdirect print server supports these server-based authentication protocols: LEAP, PEAP, and EAP-TLS. For more information about authentication, see the HP Jetdirect Print Servers Administrator's Guide supplied on the HP Jetdirect CD-ROM. ENWW Wireless LAN - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 16
, the Access Point will require wireless devices to be configured with the appropriate SSID before network access is allowed. Signal range The range over which wireless devices can communicate depends on the physical environment and the orientation of the HP Jetdirect print server. For 802.11g, the - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 17
HP Jetdirect configuration page for the print server. Hardware address Each device on a network contains a unique LAN hardware (or "station") address that is assigned by the manufacturer of the device. Because the HP Jetdirect print server connects printers to a network, each print server contains - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 18
root directory of the HP Jetdirect CD-ROM. For web-based or direct phone support, refer to the HP support information in "HP Support Online" and "HP Support By Phone" in Customer support on page 36. NOTE: For toll-free phone support in the USA and Canada, call HP support at: 1-800-HPINVENT (1-800 - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 19
the hardware only using the instructions supplied with the printer. 2. Set aside the printer CD. (Do not install its software yet. Do not attach the printer to your computer.) 3. Turn on the printer. 4. Print a test page as instructed. Connect the print server to the printer 1. Connect the USB cable - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 20
the power connector on the back of the print server. 3. Print a configuration page by pressing the test button once. (The test button is located on the back of the HP Jetdirect ew2500 print server.) 4. Proceed to Make a network connection on page 13. 12 Chapter 2 Install the print server hardware - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 21
This section describes how to configure the HP Jetdirect ew2500 802.11g Wireless Print Server with either a wired or wireless network connection to your network. NOTE: You can use a wired network connection to configure either wired or wireless settings. HP recommends that you use a wired - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 22
installed the HP Jetdirect print server hardware and have printed an HP Jetdirect configuration page. ● (Infrastructure mode only) The wireless router, access point, or Apple base station on your network is operating properly. CAUTION: If you reset the print server to factory-default values after - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 23
3. Select Wireless to connect your printer to the network using wireless communication (802.11) and click Next. ENWW Configure a wireless network using the network (LAN) cable 15 - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 24
Install the printer on this PC. If this box is checked (default), the wizard attempts to install the printer on this PC after wireless connection settings have been configured. If you later wish to install the printer on this PC, see Install the printer on a network system or server on page 23. 16 - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 25
remaining screens to complete your wireless configuration. 7. When you have configured the HP Jetdirect print server with a wireless connection to your network, do the following: ● Print an HP Jetdirect configuration page to confirm your settings. ● To install the printer on your PC, continue with - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 26
Mac OS Configuration The HP Jetdirect CD-ROM includes a utility, the HP Wireless Jetdirect Assistant for Mac OS, that allows you to configure the printer with a wireless connection to your Mac OS network. To use this utility, the HP Jetdirect wireless print server must be in a factory-default state - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 27
3. When the CD-ROM utility runs, select Install. 4. Select Wireless to connect your printer to the network using wireless communication (802.11) and click Next. ENWW Configure a wireless network without a network (LAN) cable 19 - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 28
network printers. To install the printer, go to Install the printer on a network system or server on page 23. If you are unable to communicate with the printer over your network, see Troubleshooting on page 28. Factory-default wireless settings The HP Jetdirect print server wireless factory-default - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 29
wireless computer to communicate using the HP Jetdirect factory-default settings, and then create an IP path to the default IP address (check the HP Jetdirect configuration page for the IP address assigned on the print server). To create an IP path, use one of the following methods: ● If supported - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 30
CD-ROM. ● Using your Web browser to access the HP embedded Web server on the HP Jetdirect wireless print server. For more information, refer to the HP Jetdirect Print Servers Administrator's Guide for this print server model, supplied on the HP Jetdirect CD-ROM. 22 Chapter 3 Make a network - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 31
printer. Obtain the printer driver from the following sources: ◦ the printer CD-ROM supplied with your printer ◦ HP online support Web site at www.hp.com/go/support ◦ the automated driver download feature of the HP Install Network Printer wizard on the HP Jetdirect CD-ROM (requires Internet access - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 32
Microsoft networks To install the printer on a Microsoft Windows XP, Vista, Server 2003, or Server 2008 system, run the HP Jetdirect CD-ROM utility: 1. Insert the CD-ROM into your CD-ROM drive. 2. Wait for the installation utility to start automatically. If necessary, run Setup.exe from the root - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 33
wizard finishes installing the printer, and when prompted, print a test page to verify printer setup. If the test page successfully prints, then you have completed printer setup on this computer system. (If this system is a server, see Microsoft client-server networks on page 26.) ENWW Microsoft - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 34
Networking Help from the CD-ROM installation utility's main screen. For troubleshooting information, see Troubleshooting on page 28. For additional information, read the HP Jetdirect Print Servers Administrator's Guide for your particular print server model. For information on accessing documents - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 35
NOTE: For other supported operating systems, you can access the documentation files directly from the \DOCS directory on the CD-ROM. For Adobe Acrobat format (*. in PDF format on the HP Jetdirect CD-ROM are compatible with screen readers used for accessibility. ENWW To view documents on the - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 36
server to factory defaults ("cold reset") ● Interpret the status lights ● Unable to communicate with the print server (wireless) ● My configured channel does not match the configuration page ● Unable to use the HP Install Network Printer Wizard ● Improve reception and performance ● Firmware download - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 37
the HP Jetdirect wireless print server to factory-default settings can cause the print server to lose its wireless connection to your network. Reconfiguration of wireless network settings and reinstallation of the print server might be required. If a printer reset is required, settings are reset to - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 38
Table 5-1 HP Jetdirect ew2500 802.11g Wireless Print Server status lights Light State Color USB Solid Green Off - Wired Solid Blinking Off Yellow Green Yellow - Wireless Solid Flickering Blinking (fast) Off Green Green Green - Blinking (slow) Blue Solid Blue Amber Flickering - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 39
to the network might fail. If the connection fails after entering configuration settings, reset the print server to factory-default settings ("cold reset") and try again. ● The HP Jetdirect print server is turned on and operating properly (print an HP Jetdirect configuration page). ● You are - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 40
Printer Wizard (Windows) is used to configure the wireless network connection settings to access your network. If you are unable to use this wizard, refer to other options described in the HP Jetdirect Print Servers Administrator's Guide for this print server model, supplied on the HP Jetdirect CD - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 41
office environments, elevating the Access Point's antenna will improve the range and performance of all wireless devices. Firmware download failure The HP Jetdirect ew2500 print server provides limited firmware upgrade capabilities. As with other HP Jetdirect print servers, firmware upgrades may be - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 42
A Service and support ● Hewlett-Packard limited warranty statement ● Local warranty statements ● Customer support ● Product accessibility Hewlett-Packard limited warranty statement HP product HP Jetdirect ew2500 print server Software on HP Jetdirect CD-ROM Duration of limited warranty 1 Year 90 - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 43
ready: ● HP Jetdirect product you are calling about. ● Model number of the product. ● Serial number of the product. ● Complete description of the problem. ● Proof of purchase of your product. ● Your shipping address. The HP support representative will help you with troubleshooting, and advise - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 44
statement on page 34. For advanced configuration topics and other information, see the HP Jetdirect Print Servers Administrator's Guide this print server model (on the HP Jetdirect CD-ROM). For release notes, see the Readme file in the root directory of the HP Jetdirect CD-ROM. HP support online - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 45
HP support software ● HP Web Jetadmin software (TCP/IP and IPX networks) ● HP embedded Web server ● HP network printing setup software ◦ HP Install Network Printer Wizard (Windows) ◦ HP LaserJet Utility for Macintosh (Mac OS) Embedded services Key services embedded in the HP Jetdirect ew2500 print - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 46
80) ◦ HP embedded Web server, HTTPS (TCP port 443) ◦ IP Security (IPsec) ◦ Fleet configuration ● Printing ◦ Raw IP printing (HP-proprietary TCP ports 9100, 9101, 9102) ◦ LPD printing (TCP port 515) ◦ IPP printing (TCP port 631) ◦ FTP printing (TCP ports 20, 21) ◦ WS Print (Microsoft Web Services - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 47
HP IPv6/IPv4 port monitor software running on the system.) Mac OS 10.2 and later LPR/LPD (Line Printer Daemon, RFC 1179-compliant) systems with IPv6 client support IPP (Internet Printing Protocol) systems with IPv6 client support FTP (File Transfer Protocol) printing IPX/SPX and compatible - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 48
● Environmental ● Electromagnetic ● Acoustic ● Radio characteristics ● Safety ● Wireless telecommunications Electrical (power adapter) The following lists the power adapters for the HP Jetdirect ew2500 print server. Power Adapters for J8021A Location Power Adapter* USA and Canada, Latin America - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 49
, AC-DC, 15W, USA wall adapter. 0957-2229 and 0957-2234 power adapter, AC-DC, 15W, Universal In-Line adapter. ** 3-conductor, 0.5 meter power cords. For optional power cord lengths, contact HP Support. Environmental Operating Temperature 0° to 55° C (32° to 131° F) Relative humidity (non - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 50
Radio characteristics HP subassemblies The HP Jetdirect ew2500 print server is designed for operation with radio frequencies in the licensefree 2.4 GHz band. However, due to local radio regulations and restrictions, the radio characteristics of your particular HP Jetdirect print server can vary - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 51
wireless statements FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users with the instructions, may off and on, the user is encouraged to try to requires the user to be notified that any - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 52
Model Number for your product is RSVLD-0802. The regulatory number should not be confused with the HP marketing model number (for example, HP Jetdirect ew2500) or the HP product number (J8021A). Canada This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 53
Regulatory wireless statements ● Exposure to radio frequency radiation ● Notice to users in Argentina ● Notice to users in Brazil ● Notice to users in Canada ● European Union regulatory notice ● Notice to users in Indonesia ● Notice to users in Korea ● Notice to users in Mexico ● Notice to users in - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 54
to users in Interference Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 and RSS GEN of Industry this product is valid only if powered with the correct CE-marked AC adapter provided by HP. If this product has telecommunications - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 55
Strasse 140, D-71034 Böblingen, Germany Notice to users in Indonesia Notice to users in Korea Notice to users in Mexico No. de homologacion: SCT RCPHPRS07-310 Notice to users in Pakistan Notice to users in Singapore Notice to users in South Africa ENWW Regulatory wireless statements 47 - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 56
Notice to users in Taiwan 48 Appendix D Regulatory statements ENWW - HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 57
- HP Jetdirect ew2500 | HP Jetdirect ew2500 802.11g Wireless Print Server Setup Gu - Page 58
© 2009 Hewlett-Packard Development Company, L.P. www.hp.com
HP Jetdirect ew2500
802.11g Wireless Print Server
Setup Guide