HP K5400dn User Manual

HP K5400dn - Officejet Pro - Printer Manual

HP K5400dn manual content summary:

  • HP K5400dn | User Manual - Page 1
    HP Officejet Pro K5300/K5400 User Guide
  • HP K5400dn | User Manual - Page 2
  • HP K5400dn | User Manual - Page 3
    HP Officejet Pro K5300/K5400 Printer series User Guide
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    are no user-serviceable parts inside. Refer servicing to qualified service personnel. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. 1. Read and understand all instructions in the documentation that comes with the HP Printer.
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    Tray 2 ...9 Turn on accessories in the print driver 10 To turn on accessories on Windows computers 11 To turn on accessories on Macintosh computers 11 (Windows 21 To change default settings for all future jobs (Windows 21 To change settings (Mac OS 21 Use the HP Solution Center (Windows 22
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    printer driver using Add Printer 41 Configure the device (Mac OS 41 To install the software for network or direct connection 42 To share the device on a locally shared network 42 Uninstall and reinstall the software 43 5 Maintain and troubleshoot Supported ink cartridges ...45 Replace the ink
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    70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call
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    Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads Japan 91 Regulatory model number 91 Power cord statement ...91 Declaration of conformity program 93 Reduction and elimination 93 Power consumption ...93 Material safety data
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    services. For more information, see Toolbox (Windows). Typically installed with the device software. HP Printer Utility (Mac OS) Contains tools to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support
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    maintenance services to improve the print quality of your printouts. For more information, see To print the print quality diagnostic page. HP Web sites Provide the latest printer software, and product and support information. www.hp.com/support www.hp.com HP telephone support Lists information
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    software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details about the accessibility of this product and HP
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    about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet network port
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    2 Install the accessories This section contains the following topics: • Install the duplexer • Install Tray 2 • Turn on accessories in the print driver Install the duplexer NOTE: This feature is available with some models of the device. For ordering information, see Accessories. You can print on
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    of the bottom of the device. 4. Connect the power cord and turn on the device. 5. Enable Tray 2 in the print driver. For more information, see Turn on accessories in the print driver. Turn on accessories in the print driver • To turn on accessories on Windows computers • To turn on accessories on
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    The Mac OS automatically turns on all accessories in the print driver when you install the device software. If you add a new accessory later, follow these steps: 1. Click the Printer Setup Utility icon in the Dock. 2. On the Printer List window, click once on the device you want to set up to
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    media • Configure trays • Change print settings • Use the HP Solution Center (Windows) • Print on both sides (duplexing) • Print on special information, see Understand specifications for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following media: •
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    clasps, or windows. Also avoid time and ensures that the ink dries completely before the next driver. You might need to reformat existing documents to print them correctly on custom-sized media. Understand specifications for supported media Use the Understand supported sizes and Understand supported
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    (182 x 257 mm; 7.17 x 10.12 inches) Envelopes U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches) Monarch Envelope (98 x 191 mm; 3.88 x 7.5 inches) HP Greeting Card Envelope (111 x 152 mm; 4.38 x 6 inches) A2 Envelope (111 x 146 mm; 4.37 x 5.75 inches) DL Envelope (110 x 220 mm; 4.3 x 8.7 inches) C5
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    (4 x 10 inches, 4 x 11 inches, and 4 x 12 inches) Borderless panorama (4 x 10 inches, 4 x 11 inches, and 4 x 12 inches) Tray 2 Duplexer * The device is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post. Select print media 15
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    duplexer are available with some models. Tray Tray 1 Type Paper Transparencies Photo media Labels Envelopes Tray 2 Cards Plain paper only Duplexer Paper Output-bin All supported media Weight 60 to 105 g/m2 (16 to 28 lb bond) 280 g/m2 (75 lb bond) 75 to 90 g/m2 (20 to 24 lb bond
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    computer running Windows, click the Advanced tab in the print driver, and select Minimize Margins. NOTE: If you are using the duplexer (available with some models), the minimum top and bottom margins must match or exceed 12 mm (0.47 inch). Load media This section provides instructions
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    the tray, and does not exceed the line marking in the tray. NOTE: Do not load paper while the device is printing. 3. Slide the media guides in the tray to adjust them for the media size that you have loaded, and then lower the output tray. 4. Pull out the extension on
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    of the tray, and does not exceed the line marking in the tray. NOTE: Tray 2 can be loaded only with plain paper. 3. Slide the media guides in the tray to adjust them for the size that you have loaded. Load media 19
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    the device draws media. NOTE: To use the tray lock and default tray settings, you must select the automatic tray selection option in the device software. If the device is on a network and you set a default tray, the setting will affect all users of the device. Tray 2 is designed to hold
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    panel. • Toolbox (Windows): Click the Services tab and click Paper Handling. • HP Printer Utility (Mac OS): Click Paper Handling from the Printer Settings panel. in the printer driver. For more information about the features of the Windows printer driver, see the online help for the driver. For more
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    Always use media that conforms to the device specifications. For more information, see Understand specifications for supported media. • Specify duplex options in your application or in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper
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    box depending on which way you want the binding. See the graphics in the print driver for examples. 8. Choose a booklet layout from the Booklet Layout drop-down list, media (Mac OS) To print on special or custom-sized media (Windows) 1. Load the appropriate media. For more information, see Load media
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    Chapter 3 4. Select the media size from the Size drop-down list. To set a custom media size: a. Select Custom from the drop-down list. b. Type a name for the new custom size. c. In the Width and Height boxes, type the dimensions, and then click Save. d. Click OK twice to close the properties or
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    printer driver, select the Printing Shortcuts tab, and select the printing shortcut for this print job drop-down list. • To print a borderless document (Windows optimum print quality. *Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large
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    *Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might are printing on thick or photo media, select the manual feed option. 10. Change any other print settings, affect jobs waiting to be processed. Windows: Double-click the printer icon that appears in the lower
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    Web server, and the HP Printer Utility. Windows users can use the control panel, the embedded Web server, the printer driver, the Toolbox, the HP Web Jetadmin, and myPrintMileage. For more information about the HP Web Jetadmin software, open the HP Web Jetadmin software and see its documentation
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    Toolbox (Windows) HP Printer Utility (Mac OS) to obtain the following information.... • Obtain information about the status of jobs that are being processed, the operating status of the device, and the status of ink cartridges and printheads more information, see Troubleshooting tips and resources.
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    common tools that can be used to manage the device. • Embedded Web server • Toolbox (Windows) • HP Printer Utility (Mac OS) • Network Printer Setup Utility (Mac OS) • HP Web Jetadmin software • HP Instant Support • myPrintMileage Embedded Web server When the device is connected to a network, you can
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    printer driver (Windows), or the HP Printer Utility (Mac OS), the device must be on a network and must have an IP address. • Web browser: In a supported Web page Networking page Support and Order Supplies buttons Contents Shows status information about the device, its ink supplies and usage,
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    dates of the installed ink cartridges. Printer Information: Provides a link to myPrintMileage and shows the device hardware and printhead health information. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health Use device
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    print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find Web site support information. • To open the HP Printer Utility • HP Printer Utility panels To open the HP Printer Utility 1. From the Finder, select Computer from
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    . 2. Select Library, and then select Printers. 3. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. Follow the onscreen instructions to configure network settings for the device. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for
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    get more information or to download the software, go to www.hp.com/go/webjetadmin. HP Instant Support HP Instant Support is a suite of Web-based troubleshooting tools. It helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about
  • HP K5400dn | User Manual - Page 39
    . Understand the self-test diagnostic page Use the self-test diagnostic page to view current device information, ink cartridge status, and printhead health status; to help troubleshoot problems; and to verify installation of optional accessories, such as the duplexer. The self-test diagnostic page
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    If you need to call HP, it is often useful to print the self-test diagnostic page before calling. 1. Printer Information: Shows device information ink cartridges. NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary. 3. Printhead Status: Shows the status of the printhead
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    ), or press and hold the (Cancel button) for 3 seconds. For models that support networks: Press (Configuration Page button). • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the Information and
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    ), or press and hold the (Cancel button) for 3 seconds. • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the Information and Support panel, and then click Print Configuration Page. Configure the
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    the device before installing the software If you connected the device to the computer before installing the device software, the Found New Hardware In the Found New Hardware dialog box that displays methods for locating the printer driver, select the Advanced option, and then click Next. NOTE: Do not
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    on both types of networks using the Add Printer wizard in Windows. For more information, see To install the printer driver using Add Printer. To install the device on a network Use the following steps to install the device software in the following networking scenarios: You have a peer-to-peer
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    the onscreen instructions to complete the installation. NOTE: To share the device with Windows client computers, see To install the device software on client computers and To share the device on a locally shared network. To install the device software on client computers After printer drivers are
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    the device sharing software and associated Help files.) For more information about USB device sharing, see the support information on the Apple Web site (www.apple.com) or the Apple Macintosh Help on the computer. To share the device among computers running Mac OS 1. Turn on printer sharing on all
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    all of the Plug and Play events to complete. 9. Follow the onscreen instructions. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. To uninstall from a Windows computer, method 2 NOTE: Use this method if Uninstall is not available in
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    instructions and also see To install the software before connecting the device (recommended). To uninstall from a Windows HP Device Manager. 2. Click Information and Settings. 3. Select Uninstall HP AiO Software from the pull-down menu. Follow the onscreen instructions. 4. After the software
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    Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. Replace the ink cartridges You can check the estimated ink levels from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded
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    you. 3. Remove the new ink cartridge from its package. 4. Align the cartridge with its color-coded slot and insert the cartridge into the slot. Press down firmly on the cartridge to ensure proper contact. 5. Close the ink cartridge cover. Maintain the printheads If printed characters are incomplete
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    then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. Maintain the printheads 47
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    -down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the Information and Support panel. 48 Maintain and troubleshoot
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    click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Clean from the Information and Support panel. To clean the printhead contacts manually After the printheads are installed, one
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    4. Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. Obtain clean, dry, soft and lint-free cleaning material. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. CAUTION: Do not use water. 50 Maintain and troubleshoot
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    the latch. 12. Where necessary, repeat the above steps for the remaining printhead. 13. Close the cover. 14. If the printhead light is still blinking, repeat the cleaning procedure described above for the printhead which corresponds to the blinking printhead light. Maintain the printheads 51
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    If the printhead light continues to blink, replace the printhead which corresponds to the blinking printhead light. 16. Wait while the device initializes the printheads and prints the alignment pages. If the device does not print the pages, start the alignment process manually. For more information
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    caps. CAUTION: Do not shake printheads after the caps are removed. 7. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead latch). Press down firmly on the printhead to ensure proper contact. 8. Pull the printhead latch all the way forward
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    , such as the paper skew and paper pick, see Solve paper-feed problems. • Power light is on and not blinking. When the device is turned on for the first time, it takes approximately 10 minutes to initialize it after the printheads are installed. • Make sure the device is in the ready state. If
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    lights are on or flashing A non-recoverable error has occurred Disconnect all cables (such as power cord, network cable, and USB cable), wait about 20 seconds, and reconnect the cables. If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information
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    Ensure the correct device driver and printer driver port are being used. For more information about network connections, see Configure the device (Windows), Configure the device (Mac OS), or the documentation provided by your network vendors. Check any personal firewall software installed on the
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    in the device driver. For more information, see Change print settings. Blank or partial page printed Check for empty ink cartridges Check the control panel or the embedded Web server (see Embedded Web server) to see which cartridge is low or empty. The Toolbox (Windows), HP Printer Utility (Mac OS
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    guides printer driver problem may be caused by the inability of the application to interpret print settings properly. See the release notes for known software conflicts, refer to the application's documentation, or contact the software manufacturer for specific help. 58 Maintain and troubleshoot
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    • Printout shows bleeding colors • Colors do not line up properly • Lines or dots are missing from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the
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    printer driver, select the Best print quality, and also increase the ink drying time and reduce the ink saturation using the ink volume under the advanced features (Windows) or ink features (Mac OS). However, note that decreasing ink saturation might give printouts a "washed-out" quality. • Color
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    the print mode Try using the Best mode in the printer driver. For more infromation, see Change print settings. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see
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    bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the device or printhead. HP does not guarantee or support
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    jam in the device. Another paper-feed problem is occurring Media is not supported for the printer or tray Use only media that is supported for the device and the tray being tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. • Make sure
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    , making sure that the paper guides are properly aligned. • Make HP media for optimum performance and efficiency. Solve device management problems This section provide solutions to common problems For more information, see Configure the device (Windows) or Configure the device (Mac OS). troubleshoot
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    , the IP address is incorrect. Troubleshoot installation issues If the following topics do not help, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the
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    CD for damage. You can download the device driver from the HP Web site (www.hp.com/support). NOTE: After correcting any problems, run the installation program again. Solve network problems General network troubleshooting • If you are unable to install the device software, verify that: • All cable
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    installation problems (such as a conflict with a personal firewall) by doing so. To reset the device's network settings (available with some models) 1. Press and hold (Configuration Page button), press (Resume button) three times, and release (Configuration Page button). The Power light blinks for
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    media is jammed in the tray, do the following: a. Raise the output tray. b. Pull the paper towards you. c. Lower the output tray. 68 Maintain and troubleshoot
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    following: a. Ensure the device is turned off and disconnect the power cord. b. Lift the device off Tray 2. c. Remove the trays. For more information, see Understand specifications for supported media. • Load paper properly and when the guides are adjusted snugly against the media, but do not crinkle or
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    lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button (available on some models only) 4 Cancel button 5 Resume button and light 6 Power button and light For more information, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information
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    description/Light pattern The Power light blinks. The Power light and the Resume light blink. The Power light is on and the Resume light blinks. Explanation and recommended action The device is turning on or off, or is processing a print job. No action is required. The device is pausing for the ink
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    description/Light pattern The Power light and the Resume light blink, and one or more of the ink cartridge lights are on. The Power light is on, and one or more of the printhead lights blink. Explanation and recommended action One or more of the ink cartridges have expired. CAUTION: Device services
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    information, see Device does not accept printhead. • If the error persists, replace the indicated printhead. The Power light is on and one or more of the ink cartridge lights blink. One or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. Remove
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    become empty. The Power light blinks, and one or more of the ink cartridge lights are on. An ink cartridge is out of ink and must be replaced before you can continue printing. Replace the ink cartridge indicated. For ordering information, see HP supplies and accessories. All lights are on. A non
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    lights 1 Activity light 2 Network connector 3 Link light Light description/Light pattern Link light is on. Activity light is off. Link light is on. Activity light blinks. Link light is off. Activity light cable is connected, see Solve network problems. Interpreting network connector lights 75
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    button from any page in the embedded Web server. • Toolbox (Windows): On the Estimated Ink Level tab, click Shop Online. • HP Printer Utility (Mac OS): Click Supplies Status from the Information and Support panel, click the Shop for HP Supplies drop-down menu, and then choose Online. Accessories
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    server). • Windows: From the Toolbox, if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and
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    and those suggestions did not solve your problem, try using one of the following support services to obtain assistance. This section contains the following topics: • Obtain electronic support • Obtain HP telephone support • Hewlett-Packard limited warranty statement • Prepare the device for
  • HP K5400dn | User Manual - Page 83
    the version number of the printer software, such as HP Officejet Pro K5400 Series Version: 60.52.213.0. (To find the version number of the printer driver, open the printer settings or properties dialog box, and click the About tab.) 6. If you have a problem printing from a particular application
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    Appendix B 80 Support and warranty
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    Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement 81
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    for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the device in for service, make sure you remove and keep the following items before returning your device: • The ink cartridges and printheads • The power cord, USB cable, and any
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    5. Close the ink cartridge door and wait a few minutes for the print carriage to move back to its home position (on the left side). 6. Press the Power button to turn off the device. To remove printheads before shipment 1. Open the cover. 2. If the carriage does not move to the left automatically,
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    aside. Do not send them with the device unless the HP customer support call agent instructs you to. 6. Close the cover. NOTE: If you have opened the printhead cover, use your thumb to press the catch and reinsert the printhead cover. 7. Press the Power button to turn off the device. Pack the device
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    shipping label on the outside of the box. 3. Include the following items in the box: • A complete description of symptoms for service personnel (samples of print quality problems are helpful). • A copy of the sales slip or other proof of purchase to establish the warranty coverage period. • Your
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    models only) Drop-on-demand thermal inkjet printing Four ink cartridges (one each for black, cyan, magenta, and yellow) Two printheads (one black and yellow, and one magenta and cyan) Visit www.hp.com/pageyield/ for more information on estimated ink cartridge yields. HP PCL 3 enhanced US fonts: CG
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    systems and system requirements, visit http://www.hp.com/support/ Operating system compatibility • Windows 2000, Windows XP, Windows XP x64 (Professional and Home Editions) • Mac OS X (10.3.8 and higher, 10.4.x) • Linux NOTE: Printer and scanner drivers for Windows Server 2003 (both 32-bit and 64
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    . • It must be on the same side of a firewall as the device. Print resolution Black Up to 1200 dpi with pigmented black ink Color HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers with 1200 by 1200 input dpi) 88 Device specifications
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    -40° to 60° C (-40° to 140° F) Storage relative humidity: Up to 90% noncondensing at a temperature of 65° C (150° F) Electrical specifications Power supply Universal power adapter (external) Power requirements Input voltage: 100 to 240 VAC (± 10%), 50 to 60 Hz (± 3Hz) Output voltage: 32 Vdc, 2500 mA
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    to this equipment not expressly approved by the Hewlett-Packard Company, may cause harmful interference and void and used in accordance with the instructions, may cause harmful interference to contact: Manager of Corporate Product Regulations Hewlett-Packard Company 3000 Hanover Street Palo Alto, CA
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    your product is SNPRC-0601. This regulatory number should not be confused with the marketing name (HP Officejet Pro K5300/K5400) or product number (C8184A, C8185A, C8194A, C9277A). Power cord statement The power cord cannot be repaired. If it is defective, it should be discarded or returned to the
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    Appendix D Declaration of conformity 92 Regulatory information
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    uses less ink, which might extend the life of the cartridges. See the print driver's online Help for more information. Ozone-depleting chemicals Ozone-depleting chemicals, such as chlorofluorocarbons (CFCs), have been eliminated from HP manufacturing processes. Power consumption Power usage drops
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    drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. HP products and supplies HP's Planet Partners™ recycling service provides an easy way to recycle any brand of computer equipment or
  • HP K5400dn | User Manual - Page 99
    supporting 16 cartridges. See ink cartridges chlorofluorocarbons (CFCs) 93 clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 61 specifications 88 troubleshoot 62 wrong 61 connectors, locating 8 control panel administrator settings 28 illustration 70 lights
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    31 ink cartridges estimated ink levels 36 expiration dates 36 lights 70 order online 76 part numbers 36, 76 remove 82 replace 45 status 28 supported 45, 86 warranty 81 yields 86 ink smearing, troubleshoot 60 installation accessories 9 Add Printer, Windows 41 duplexer 9 ink cartridges 45 software for
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    ink cartridges and printheads 82 replace ink cartridges 45 printheads 52 resolution print 88 S security HP Instant Support 34 self-test diagnostic page printing 37 printing, understanding 35 Services tab, Toolbox (Windows) 32 settings administrator 28 driver 21 setup Windows 38 Windows networks
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    supported 16 paper guides illustration 7 setting default 20 troubleshoot feeding 63 turn on and off in driver 10 troubleshoot blank pages printed 57 bleeding colors 62 colors 61, 62 cut-off pages, incorrect text or graphics placement 58 embedded Web server 64 firewalls 56 HP Instant Support 34 ink
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    © 2007 Hewlett-Packard Development Company, L.P. www.hp.com
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HP Officejet Pro K5300/K5400
User Guide