HP LD4720tm LD4220tm and LD4720tm Digital Signage Touch Displays
HP LD4720tm Manual
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- HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 1
HP LD4220tm and LD4720tm Digital Signage Touch Displays User Guide - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 3
About this guide This guide provides information on setting up the display, installing drivers, using the On-Screen Display menu, troubleshooting, and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 4
iv About this guide ENWW - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 5
Table of contents 1 Product features ...1 HP Digital Signage touch models ...1 Accessories ...1 Optional accessories ...2 2 Safety and maintenance ...15 Display control panel ...16 Display ports ...17 VESA mounting support and security slot 17 Connecting to external devices ...19 Connecting RGB - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 6
...44 6 Multi-Display touch screen setup ...45 7 Using the HP Media Sign Player ...46 Using Photo List ...46 Using Music List ...47 Using Movie List ...48 Appendix A Troubleshooting ...50 Solving common problems ...50 Using the Internet ...52 Preparing to call technical support ...52 vi ENWW - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 7
Appendix B Technical specifications ...53 HP Digital Signage Display ...53 HP LD4220tm dimensions (with optional stand and speakers 55 HP LD4720tm dimensions (with optional stand and speakers 56 Recognizing preset display resolutions 57 Preset display modes ...57 DTV mode ...57 Power indicator - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 8
27. Picture Mode (Command: d x 78 28. Sound Mode (Command: d y 78 29. Fan Fault check (Command: d w 79 30. Elapsed time return (Command: d l 79 31. Temperature value (Command: d n 80 32. Lamp fault Check (Command: d p 80 33. Auto volume (Command: d u 81 34. Speaker (Command: d v 82 35. Time - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 9
97 Materials disposal ...97 Disposal of waste equipment by users in private households in the European Union ...... 97 Chemical substances ...97 HP recycling program ...97 Restriction of Hazardous Substances (RoHS 97 Turkey EEE regulation ...98 Ukraine Restriction of Hazardous Substances 98 ENWW - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 10
x ENWW - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 11
for the HP Media Sign Player ● USB cable provided to connect the monitor and computer for touch driver functions ● Support VESA compliant mounting interface with 600 x 400 mm (23.62 x 15.75 in) hole pattern for the HP LD4220tm model and 800 x 400 mm (31.50 x 15.75 in) hole pattern for the HP LD4720tm - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 12
● RGB (VGA) cable ● USB cable for touch functionality Optional accessories Optional accessories (purchased separately) might vary depending on the model. ● Stand kit ● Speakers kit ● Wall mount kit 2 Chapter 1 Product features ENWW - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 13
, read the Safety and Comfort Guide. It describes proper workstation, setup sized furniture designed to properly support your display. WARNING! Displays instructions. If the display is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 14
● Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating ( - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 15
Cleaning the display 1. Turn off the display and unplug the power cord from the back of the unit. 2. Dust the display by wiping the screen and the cabinet with a soft, clean antistatic cloth. 3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol. CAUTION: Spray - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 16
other attached devices, and then follow the instructions below. Installing the stand (sold separately) 1. Take the parts for the stand out of the box. ● HP LD4220tm-Four screws M4 x 32 mm (1.26 in) and stand Figure 3-1 HP LD4220tm-Stand accessory contents ● HP LD4720tm-Four screws M4 x 10 mm (0.39 - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 17
a soft cloth on the table and place the display with the screen facing downward. Connect the stand as shown in the following figure. Figure 3-3 HP LD4220tm-Sliding the stand onto the display Figure 3-4 HP LD4720tm-Sliding the stand onto the display ENWW Installing the stand (sold separately) 7 - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 18
3. Use the screws to secure the stand on the rear side of the product as shown in the figure. Figure 3-5 HP LD4220tm-Securing the stand to the display Figure 3-6 HP LD4720tm-Securing the stand to the display 8 Chapter 3 Setting up the display ENWW - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 19
Connecting the speakers (sold separately) 1. Mount the speakers onto the display. Figure 3-7 Mounting the speakers 2. Use the four Taptite D3 x 12 mm (0.47 in) screws to secure the speakers to the display. Figure 3-8 Securing the speakers to the display ENWW Connecting the speakers (sold - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 20
3. After installing the speakers, use the cable holders and cable ties (available on select models) to secure the speaker cables. Figure 3-9 Using the cable holders (feature available on select models) Figure 3-10 Using the cable ties (feature available on select models) 10 Chapter 3 Setting up the - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 21
4. After installing the speakers, connect to the SPEAKER input terminal by connecting the proper color match for the left and right speakers. Figure 3-11 Connecting to the input terminal Rotating to the portrait position When installing the display in the portrait position, rotate it clockwise - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 22
Using the remote control Inserting the batteries 1. Slide off the battery cover. 2. Insert the batteries with correct polarity (+/-). 3. Close the battery cover. NOTE: To prevent environmental pollution, dispose of used batteries in accordance with your local recycling guidelines. Figure 3-13 - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 23
/left/right arrows 10 OK Function Turns the display on from standby or off to standby Turns the display on and off Types numbers Not supported Adjusts the volume Selects the Picture Status Mode Turns the sound on or off Selects a menu or clears all on-screen displays and returns to - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 24
or OFF Enables the display lock 13 USB menu control Use with the HP Media Sign Player option lists in the USB menu buttons 14 ENERGY SAVING Source menu options (RGB, HDMI/DVI, and DisplayPort) 16 Not supported 17 ARC Selects the Aspect Ratio converter mode 18 BRIGHTNESS Adjusts the - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 25
of the display and their functions are identified in the following sections. Display components Figure 3-15 HP LD4220tm-Display components Figure 3-16 HP LD4720tm-Display components Component 1 IR receiver 2 LED indicator light 3 Display control buttons 4 Power cord receptacle 5 Display - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 26
Display control panel Figure 3-17 HP LD4220tm-Display control panel 1 2345678 Figure 3-18 HP LD4720tm-Display control panel 1 2345678 Component Function 1 Power ON/OFF 2 AUTO/SET 3 OSD select/adjust button UP 4 OSD select/adjust button DOWN 5 OSD select/adjust button - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 27
speakers, including a built-in amplifier (AMP). For additional instructions, refer to the sound card manual. If the Audio Out on the media player/computer OUT supports cloning of connections with DisplayPort cables from display to display. 6 USB USB connects a USB storage device to the HP Media - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 28
Security cable provision-To help prevent theft, a security cable provision is available on the rear of the display. The cable and lock required to connect to the display are available separately and can be purchased from HP. Figure 3-20 VESA mounting holes 18 Chapter 3 Setting up the display ENWW - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 29
Connecting to external devices 1. Be sure that the display, media player/computer, and all attached devices are turned off. 2. Connect the signal input cable. For additional information, refer to one of the following signal input cable sections: ● Connecting RGB on page 21 ● Connecting DisplayPort ( - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 30
connecting the power cord, please read the power-cord safety precautions in the Important safety information on page 3. Figure 3-22 HP LD4220tm-Connecting the power cord Figure 3-23 HP LD4720tm-Connecting the power cord 5. Turn on power to the display by pressing the power button (1). Figure 3-24 - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 31
6. Turn on the media player/computer. 7. Select an input signal: Press the INPUT button on the remote control to open the Input List, select the appropriate input signal, and then press the OK button to save your change. Or, press the INPUT button on the back of the display, select the appropriate - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 32
the DP input signal from the Input List, and then press the AUTO/SET button to save. Connecting HDMI (480p/576p/720p/1080i/1080p) HDMI supports High Definition Input and HDCP. Some devices require HDCP in order to display HD signals. 1. Use one of the following examples to connect the HDMI - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 33
● Connect an HDMI to DVI signal cable to the HDMI/DVI port on the display, and then to the DVI port on the media player/computer. For AUDIO input from the media player/computer (this is only needed with DVI input signal connections), connect the RCA-PC audio cable (cable not included) to the display - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 34
the media player/computer attached to the Intranet. To download the HP Network Sign Manager, refer to the website www.hp.com. For details on using the HP Network Sign Manager application, refer to the HP Network Sign Manager User Guide (available only in English) included on the CD provided with the - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 35
cable. Figure 3-32 Connecting the USB cable NOTE: The display's USB terminal supports USB 2.0 and full speed (12Mbps). NOTE: When you connect the USB touch screen on page 41 for more information. Windows XP requires a driver. Connecting daisy chain displays Multiple displays (up to 25) can be - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 36
Figure 3-33 Daisy chain connection-DisplayPort for video input signal Display In Display Out Display In Display Out Display In Display Out Display In Display Out 1 2 3 4 Figure 3-34 Daisy chain connection-RGB for video input signal 1 2 3 4 Figure 3-35 Daisy chain connection-RS-232-C - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 37
(refer to Operating the touch screen on page 41 for installation instructions) NOTE: If the display does not include a CD, the .INF and .ICM files and touch drivers can be downloaded from the HP displays support website. Refer to Downloading from the Internet on page 28. The information file The - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 38
and .ICM files manually from the CD in the event of an installation error. Refer to the Display Driver Readme file on the CD for instructions (in English only). Downloading from the Internet To download the latest version of .INF and .ICM files and touch drivers from the HP displays support website - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 39
Using the auto-adjustment function (RGB INPUT source only) You can optimize the screen performance by using the AUTO/SET button on the display (AUTO button on the remote control) and the Auto-adjustment Pattern Utility software on the CD provided. NOTE: Do not use this procedure if the display is - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 40
Using the remote control to adjust the OSD Use the OSD to adjust the screen image based on your viewing preferences. To access the OSD, do the following: 1. If the display is not already on, press the power button to turn on the display. 2. Press the MENU button (1) on the remote control. 3. To - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 41
OSD menu selections The following table lists the On-Screen Display (OSD) menu selections and their functional descriptions. Icon Main menu PICTURE Submenu Aspect Ratio Energy Saving Picture Mode Description Selects from the following screen image sizes: ● 16:9-Widescreen mode. ● 1:1-Picture - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 42
Icon Main menu Submenu Advanced Control Description ◦ Color-Adjusts the color to desired level. ◦ Tint-Adjusts the tint to a desired level. NOTE: If the Picture Mode setting is set to Vivid, Standard, Cinema, Sport, or Game, the above adjustments will be automatically set to predefined settings. - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 43
Icon Main menu AUDIO Submenu Expert 1 and Expert 2 Control Picture Reset Auto Volume Clear Voice II Balance Sound Mode Treble Bass Reset Description Select from the following settings: ● Dynamic Contrast-Optimizes the contrast automatically according to the brightness of the reflection. ● Noise - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 44
select On; to turn off the feature, select Off. Select the connection you are using for remote display management. For more information, refer to the HP Network Sign Manager User Guide (available in English only) included on the CD provided with the display. 34 Chapter 4 Operating the display ENWW - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 45
the correct manual entries to enter. For more details on setting the display IP Address, refer to the HP Network Sign Manager User Guide (available to the displays in the wall with application software or with the HP Network Sign Manager connected through the serial interface, the displays must be - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 46
from a USB storage device with the HP Media Sign Player. Allows you to set a password for the HP Media Sign Player. NOTE: All USB set the following timer options. Clock The Clock menu allows you to reset the clock manually if the current time is incorrect. 1. Press the MENU button, and then use the - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 47
3. Press the right arrow ► button, and then use the down arrow ▼ or up arrow ▲ button to set the hour (00h-23h). 4. Press the right arrow ► button, and then use the down arrow ▼ or up arrow ▲ button to set the minutes (00-59 min). On Time and Off Time The On Time and Off Time menus let you set the - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 48
of the display. When the Key Lock is set ON, display options might only be set or changed with the remote control or using the HP Network Sign Manager. 1. Press the MENU button, and then use the down arrow ▼ or up arrow ▲ button to select the OPTION menu. 2. Press the right - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 49
Using ISM Method Displaying a static image on the screen for a prolonged period of time could result in burn-in or image sticking. To avoid burn-in or image sticking or to fix a ghost or burned-in image, do not display a fixed image for prolonged periods of time. Either turn the display off or - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 50
Each display must be connected to every other display, using either RGB IN/RGB OUT or DP IN/DP OUT as shown in the following figure. If you want to issue display commands from the media player/ computer, you must connect each display with RS-232-C IN/RS-232-C OUT just like the video connections. - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 51
media player/computer. 2. Click Install MultiTouch Platform. To continue, click Next and follow the instructions on the screen to install the touch driver. 3. After setup has finished installing the touch driver, select Yes to restart and click Finish. 4. Connect the Touch screen display cable (USB - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 52
from the Internet: 1. Got to http://www.hp.com/support. 2. Select your country/region. 3. Select your language. 4. Select Download drivers and software (and firmware) and enter you display model name and number. 5. Follow the instructions on the screen to download the Setup.exe file. 6. Open the - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 53
3. Release your finger after the black crosshair turns green. 4. Repeat step 2 for the other 3 crosshairs. Customizing the touch screen You can customize the touch settings in Microsoft Windows 7 to align with your personal preferences. For example, you can change the menus to appear on the right - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 54
available. If you are encountering problems with your touch screen, try upgrading the firmware. NOTE: HP touch controller firmware upgrades may .hp.com/support. 2. Select your region. 3. Select Download drivers and software (and firmware) and enter your display model number (HP LD4220tm or LD4720tm). - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 55
it to the Display. Then press Enter to move to the next screen. 7. Repeat step 6 for each additional screen. HP recommends the following graphics cards for multi-display support. ● ATI Radeon HD 5450 ● NVIDIA GeForce GT320 ● NVIDIA GeForce 315 ● NVIDIA GeForce G210 ● ATI Radeon HD 4350 ● NVIDIA - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 56
file ● Baseline-15360 x 8640 ● Progressive-1024 x 768 ● You can view JPEG files only; non-supported files are displayed in the form of a bitmap. Photo selection and menu options ● View-Starts the HP Media Sign Player. You will see the first image selected in the Photo List and the Option box. This - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 57
slide show in the Options dialog box. ● BGM (Background Music)-The HP Media Sign Player plays audio files while showing the selected images from the in the folder appears. If you select a folder which does not have supported files, the message No Music List in the Folder appears. When you highlight - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 58
remote control are also available to use when playing music. ● Play-Starts the HP Media Sign Player. After Play is highlighted and OK is pressed, the selected in the folder appears. If you select a folder which does not have supported files, the message No Movie List in the Folder appears. When you - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 59
high speed might not work properly. ● USB storage devices below USB 2.0 are supported as well, but they might not work properly in the Movie List. ● Files encoded with GMC (Global Motion Compensation) might not be played. File Extension - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 60
when the display is connected. Display driver is Install the display driver, which is provided with the display or download from the HP not installed. website www.hp.com. See if the Plug and Play function is supported by referring to the video card user manual. Key Lock On message appears when - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 61
optimal screen status that fits into the current mode. Check that the video card resolution and frequency are supported by the display. If the frequency is out of range, set to the recommended resolution in the sleep timer is set. Check the power control settings. ENWW Solving common problems 51 - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 62
and diagnostic tools, go to www.hp.com/support Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you might need to call technical support. Contact your regional HP authorized service provider. Have the following information available - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 63
might vary either higher or lower. HP Digital Signage Display Table B-1 Specifications Display ≤ 1 W (RGB) / 2 W (HDMI/DVI) ≤ 1 W (RGB) / 2 W (DisplayPort) (if LAN OFF is selected) LD4720tm 119.28 cm (47 in) TFT LCD panel 119.28 cm (47 in) diagonal 0.5415 x 0.5415 mm (0.0213 x 0.0213 in) - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 64
°C Humidity 10% to 80% -20° to 60°C Humidity 20% to 80% 10 W + 10 W (R + L) 0.7 Vrms 8 Ohms LD4720tm 1920 x 1080 @ 60 Hz 1920 x 1080 @ 60 Hz (if supported by OS or video card type) 1920 x 1080 @ 60 Hz (if supported by OS or video card type) 1920 x 1080 @ 60 Hz 1920 x 1080 @ 60 Hz (if - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 65
HP LD4220tm dimensions (with optional stand and speakers) Figure B-1 HP LD4220tm-Front and side view Figure B-2 HP LD4220tm-Back view ENWW HP LD4220tm dimensions (with optional stand and speakers) 55 - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 66
HP LD4720tm dimensions (with optional stand and speakers) Figure B-3 HP LD4720tm-Front and side view Figure B-4 HP LD4720tm-Back view 56 Appendix B Technical specifications ENWW - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 67
Recognizing preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This display automatically recognizes these preset modes and they will appear properly sized and centered on the screen. Preset display modes Table B-2 - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 68
NOTE: DTV/PC selection on HDMI/DVI inputs is available for media player/computer resolutions- 640 x 480/60 Hz, 1280 x 720/60 Hz, 1920 x 1080/60 Hz and DTV resolutions-480p, 720p, 1080p. Power indicator Mode On Mode Sleep Mode Off Mode LED indicator light Blue Amber - 58 Appendix B Technical - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 69
C Command reference Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. If the Set ID menu in Option is set to OFF, the monitor ID value should be set between 1 and 99. Connecting the cable Connect the RS-232-C - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 70
Communication parameter ● Baud Rate-9600 baud rate (UART) ● Data Length-8 bit ● Parity Bit-None ● Stop Bit-1 bit ● Flow Control-None ● Communication Code-ASCII code ● Use a crossed (reverse) cable Command reference list 01. Power 02. Input Select 03. Aspect Ratio 04. Screen Mute 05. Volume Mute 06. - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 71
25. Tile ID Set 26. Natural Mode (In Tile Mode) 27. Picture Mode (PSM) 28. Sound Mode 29. Fan Fault Check 30. Elapsed Time Return 31. Temperature Value 32. Lamp Fault Check 33. Auto Volume 34. Speaker 35. Time 36. On Timer (On/Off Timer) Time 37. Off Timer (On/Off Timer) Time 38. Scheduling Input - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 72
*[Command 1] *[Command 2] *[Set ID] *[Data] *[Cr] *[] First command (k, j, m, d, f, x) Second command (a to z) Set up the Set ID number of product. range: 01H to 63H. by setting '0', server can control all products. When operating with more than 2 sets using set ID as '0' at the same time, do not - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 73
To show the status of Power On/Off. Transmission [k][a][][Set ID][][FF][Cr] Acknowledgement [a][][Set ID][][OK][Data][x] [Data] 0: Power Off 1: Power On ENWW Transmission/Receiving Protocol 63 - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 74
02. Input Select (Command: b) (Main Picture Input) To select input source for the Set. You can also select an input source using the INPUT button on the remote control. Transmission [k][b][][Set ID][][Data][Cr] [Data] 7: RGB (PC) 8: HDMI/DVI (HD-DVD) 9: HDMI (PC) A: DisplayPort (HD-DVD) B: - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 75
03. Aspect Ratio (Command: c) (Main picture format) To adjust the screen format. You can also adjust the screen format using the ARC (Aspect Ratio Control) button on remote control or in the Screen menu. Transmission [k][c][][Set ID][][Data][Cr] [Data] 1: Normal Screen (4:3) 2: Wide Screen (16:9) - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 76
05. Volume Mute (Command: e) To control On/Off of the Volume Mute. Transmission [k][e][][Set ID][][Data][Cr] [Data] 0: Volume Mute On (Volume Off) 1: Volume Mute Off (Volume On) Acknowledgement [e][][Set ID][][OK][Data][x] [Data] 0: Volume Mute On (Volume Off) 1: Volume Mute Off (Volume On) 06 - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 77
Real data mapping 0: Step 0 : A: Step 10 : F: Step 15 10: Step 16 : 64: Step 100 07. Contrast (Command: g) To adjust screen contrast. You can also adjust the contrast in the Picture menu. Transmission [k][g][][Set ID][][Data][Cr] [Data] Min: 00H to Max: 64H Acknowledgement [g][][Set ID][][OK][ - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 78
08. Brightness (Command: h) To adjust screen brightness. You can also adjust the brightness in the Picture menu. Transmission [k][h][][Set ID][][Data][Cr] [Data] Min: 00H to Max: 64H Refer to "Real data mapping" as shown below. Acknowledgement [h][][Set ID][][OK][Data][x] Real data mapping 0: - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 79
Real data mapping Acknowledgement [i][][Set ID][][OK][Data][x] 0: Step 0 : A: Step 10 : F: Step 15 10: Step 16 : 64: Step 100 [Data] Min: 00H to Max: 64H (Hexadecimal code) 10. Tint (Command: j) (Video Timing only) To adjust the screen tint. You can also adjust the tint in the Picture menu. - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 80
Acknowledgement [j][][Set ID][][OK][Data][x] [Data] Red: 00H to Green: 64H Tint real data mapping 0: Step 0 to Red : 64: Step 100 to Green 11. Sharpness (Command: k) (Video Timing only) To adjust the screen Sharpness. You can also adjust the sharpness in the Picture menu. Transmission [k][k][][ - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 81
12. OSD Select (Command: l) To control OSD on/off to the set. Transmission [k][l][][Set ID][][Data][Cr] [Data] 0: OSD Off 1: OSD On Acknowledgement [l][][Set ID][][OK][Data][x] [Data] 0: OSD Off 1: OSD On 13. Remote Lock/Key Lock (Command: m) To control Remote Lock on/off to the set. This - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 82
14. Balance (Command: t) To adjust the sound balance. Transmission [k][t][][Set ID][][Data][Cr] [Data] Min: 00H to Max: 64H (Hexadecimal code) 00H: Step L50 64H: Step R50 Acknowledgement [t][][Set ID][][OK][Data][x] [Data] Min: 00H to Max: 64H 00H: Step 0 to L50 64H: Step 100 to R50 Balance: - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 83
[Data] 0: Medium 1: Cool 2: Warm 16. Abnormal state (Command: z) Abnormal State: Used to Read the power off status when Stand-by mode. Transmission [k][z][][Set ID][][Data][Cr] [Data] FF: Read Acknowledgement [z][][Set ID][][OK][Data][x] [Data] 0: Normal (Power on and signal exist) 1: No - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 84
Acknowledgement [p][][Set ID][][OK][Data][x] 18. Auto Configure (Command: j u) To adjust picture position and minimize image shaking automatically. It works only in RGB (PC) mode. Transmission [j][u][][Set ID][][Data][Cr] [Data] 1: To set Acknowledgement [u][][Set ID][][OK][Data][x] 19. Key ( - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 85
20. Tile Mode (Command: d d) Change a Tile Mode. Transmission [d][d][][Set ID][][Data][x] [Data] 00 or 11 12 13 14 ... 55 Description Tile mode is off. 1 x 2 mode (column x row) 1 x 3 mode 1 x 4 mode ... 5 x 5 mode The [Data] cannot be set to 0X or X0 except 00. Acknowledgement [d][][00][][OK/NG - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 86
Transmission [d][f][][Set ID][][Data][x] [Data] Min: 00H to Max: 14H 00H: Step -10 (Left) 14H: Step 10 (Right) Acknowledgement [f][][Set ID][][OK/NG][Data][x] 23. Tile H Size (Command: d g) To set the Horizontal size. Transmission [d][g][][Set ID][][Data][x] [Data] Min: 00H to Max: 64H Real - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 87
Transmission [d][h][][Set ID][][Data][x] [Data] Min: 00H to Max: 64H Real data mapping 0: Step 0 : A: Step 10 : F: Step 15 10: Step 16 : 64: Step 100 Acknowledgement [h][][Set ID][][OK/NG][Data][x] 25. Tile ID Set (Command: d i) To assign the Tile ID for Tiling function. Transmission [d][i][][ - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 88
[d][j][][Set ID][][Data][x] [Data] 0: Natural Off 1: Natural On ff: Read Status Acknowledgement [j][][Set ID][][OK/NG][Data][x] 27. Picture Mode (Command: d x) To adjust the picture mode. Transmission [d][x][][Set ID][][Data][x] Data Structure Data (Hex) MODE 00 Vivid 01 Standard 02 - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 89
[d][y][][Set ID][][Data][X] Data Structure Data (Hex) MODE 01 Standard 02 Music 03 Cinema 04 Sport 05 Game Acknowledgement [y][][Set ID][][OK/NG][Data][x] 29. Fan Fault check (Command: d w ) To check the Fan fault of the display. Transmission [d][w][][Set ID][][Data][x] [Data] Data - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 90
Transmission [d][l][][Set ID][][Data][x] [Data] Data is always FF (in Hex) Acknowledgement [l][][Set ID][][OK/NG][Data][x] [Data] The data means used hours. (Hexadecimal code) 31. Temperature value (Command: d n) To read the inside temperature value. Transmission [d][n][][Set ID][][Data][x] [ - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 91
Acknowledgement [p][][Set ID][][OK/NG][Data][x] [Data] 0: Lamp Fault 1: Lamp OK 2: N/A(DPM/Power Off) 33. Auto volume (Command: d u) Automatically adjust the volume level. Transmission [d][u][][Set ID][][Data][x] [Data] 0: Off 1: On Acknowledgement [u][][Set ID][][OK/NG][Data][x] ENWW - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 92
34. Speaker (Command: d v) Turn the speaker on or off. Transmission [d][v][][Set ID][][Data][x] [Data] 0: Off 1: On Acknowledgement [v][][Set ID][][OK/NG][Data][x] 35. Time (Command: f a) Set the current time. Transmission [f][a][][Set ID][][Data1][][Data2][][Data3][Cr] [Data1] 0: Monday 1: - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 93
When reading data, FFH is inputted for [Data1], [Data2] and [Data3]. In other cases, all are treated as NG. 36. On Timer (On/Off Timer) Time (Command: f d) Set On Timer. Transmission [f][d][][Set ID][][Data1][][Data2][][Data3][Cr] [Data1] 1. f1h to f4h (read one index) f1: read 1st index of On - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 94
[d][][Set ID][][OK][Data1][Data2][Data3][x] 37. Off Timer (On/Off Timer) Time (Command: f e) Set Off Timer. Transmission [f][e][][Set ID][][Data1][][Data2][][Data3][Cr] [Data1] 1. f1h to f4h (read one index) f1: read 1st index of On Time List f2: read 2nd index of On Time List f3: read 3rd index - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 95
Acknowledgement [e][][Set ID][][OK][Data1][Data2][Data3][x] 38. Scheduling Input select (Command: f u) (Main Picture Input) To select input source for TV depending on day. Transmission [f][u][][Set ID][][Data1][][Data2][Cr] [Data1] f1h to f4h(write/read one index) f1: read 1st index of On Time - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 96
Transmission [f][f][][Set ID][][Data][Cr] [Data] 0: Off 1: 10 2: 20 3: 30 4: 60 5: 90 6: 120 7: 180 8: 240 Acknowledgement [f][][Set ID][][OK/NG][Data][x] 40. Auto Off (Command: f g) Set Auto Sleep. Transmission [f][g][][Set ID][][Data][Cr] [Data] 0: Off 1: On Acknowledgement [g][][Set ID][][ - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 97
[Data] 00H to 64H (Data value) Real data mapping 0: Step 0 : A: Step 10 : F: Step 15 10: Step 16 : 64: Step 100 Acknowledgement [h][][Set ID][][OK/NG][Data][x] 42. Language (Command: f i) Set the OSD language. Transmission [f][i][][Set ID][][Data][Cr] [Data] 0: English 1: French 2: German 3: - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 98
43. DPM Select (Command: f j) Set the DPM (Display Power Management) function. Transmission [f][j][][Set ID][][Data][Cr] [Data] 0: Off 1: On Acknowledgement [j][][Set ID][][OK/NG][Data][x] 44. Reset (Command: f k) Execute the Picture, Screen and Factory Reset functions. Transmission [f][k][][Set - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 99
[Data] 0: Off 1: (static level 1) 2: (static level 2) 3: (static level 3) Acknowledgement [I][][Set ID][][OK/NG][Data][x] 46. Power Indicator (Command: f o) To set the LED for Power Indicator Transmission [f][o][][Set ID][][Data][Cr] [Data] 0: Off 1: On Acknowledgement [o][][Set ID][][OK/NG][ - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 100
48. S/W Version (Command: f z) Check the software version. Transmission [f][z][][Set ID][][Data][Cr] [Data] FFH: Read Acknowledgement [z][][Set ID][][OK/NG][Data][x] 49. Input Select (Command: x b) To select input source for the display. Transmission [x][b][][Set ID][][Data][Cr] [Data] 60H: - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 101
IR codes Use this method to connect your wired remote control port on the display. Remote Control IR Code Output waveform ● Single pulse, modulated with 37.917kHz signal at 455kHz ● Carrier Frequency ◦ FCAR = 1/Tc=fosc/12 ◦ Duty Ratio = T1/Tc = 1/3 Configuration of frame ● 1st frame ● Repeat frame - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 102
● Bit "1" 0.56 ms 2.24 ms Frame interval: Tf The waveform is transmitted as long as a key is depressed. IR Codes Table Code (Hex ) 40 41 06 07 08 C4 C5 09 95 0B 43 5B 4D 44 10 11 12 13 14 15 16 17 18 Function Up arrow ▲ Down arrow ▼ Right arrow ► Left arrow ◄ POWER ON/OFF MONITOR ON MONITOR OFF - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 103
Code (Hex ) 19 79 02 03 E0 E1 28 99 72 71 63 61 7B B0 B1 BA 8F 8E D5 C6 76 77 AF C8 Function Note Number Key 9 ARC (MARK) Vol+ Vol- BrightΛ (Page UP) Bright∨ (Page Down) BACK AUTO CONFIG ID ON (Red Color) ID OFF (Green Color) (Yellow Color) (Blue Color) TILE Play ► Stop ■ Pause II Reverse ◄◄ Fast - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 104
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) 94 Appendix D Agency regulatory notices ENWW - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 105
for this product or product family and available (in English only) either within the product documentation or at the following web site: www.hp.eu/certificates (type the product number in the search field). The compliance is indicated by one of the following conformity markings placed on the product - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 106
HP brand computers, keyboards and monitors that bear the "GS" approval mark, meet the applicable ergonomic requirements. The installation guides you have questions about the type of power cord to use, contact an authorized HP service provider. A power cord should be routed so that it is not likely to - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 107
drop off your waste equipment for recycling, please contact the local city office, the household waste disposal service or the shop where you purchased the product. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed - HP LD4720tm | LD4220tm and LD4720tm Digital Signage Touch Displays - Page 108
11363-2006 11363-2006 Turkey EEE regulation In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur Ukraine Restriction of Hazardous Substances 3 2008 № 1057. The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of
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Digital Signage Touch Displays
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