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- HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 1
HP LaserJet 1100 User Guide - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 2
- HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 3
HP LaserJet 1100 Printer User Guide - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 4
. CompuServe is a U.S. trademark of CompuServe, Inc. Windows and Windows NT are U.S. registered trademarks of Microsoft Corporation. ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency. Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A. - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 5
5 Printer paper guides 5 Printer paper output paths 6 Printer door 7 Choosing paper and other media 8 Loading paper into the printer 9 Specific types 9 Turning the power off 10 Voltage conversions 10 Accessing printer properties (driver) and help 11 Printer properties (driver 11 Printer - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 6
the toner cartridge HP toner cartridges 34 HP policy on non-HP toner cartridges 34 Toner cartridge storage 34 Toner cartridge life expectancy 34 Recycling toner cartridges 34 Saving toner 34 Redistributing toner 35 Changing the toner cartridge 36 5 Troubleshooting the printer Finding - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 7
accessories or supplies 73 HP Support Assistant compact disc 73 HP service information 73 HP SupportPack 73 HP FIRST 73 Worldwide sales and service offices 75 Appendix A Printer specifications Specifications 80 FCC compliance 82 Environmental Product Stewardship Program 83 Protecting the - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 8
Appendix D Warranty and licensing Hewlett-Packard software license agreement 104 Hewlett-Packard limited warranty statement 106 Limited warranty for toner cartridge life 108 Appendix E Accessories and ordering information Index iv Contents EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 9
components q Choosing paper and other media q Loading paper into the printer q Turning the power off q Voltage conversions q Accessing printer properties (driver) and help q Printing a self-test page For installation instructions, see the "HP LaserJet Quick Reference Guide" that came with your - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 10
on the purchase of your new printer. You can . . . Print with excellent quality q Print at 600 dots per inch (dpi) with Resolution Enhancement technology (REt). Save money q Use EconoMode to save toner. q Print on both sides of the paper to save paper (manual duplexing). q Print multiple pages on - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 11
Printer components 1. Printer control panel 2. Paper supports 3. Paper input tray 4. Single-sheet paper input tray (priority feed) 5. Paper guides 6. Paper-output lever 7. Straight-through output path 8. Printer door 9. Paper output bin 1 9 8 7 2 3 4 5 6 1. Power switch (220-240 volt printers) - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 12
to print a self-test page or when in manual-feed mode, or press and hold for 5 seconds to reset the printer. q Ready light: Indicates the printer is ready to print. q Attention light: Indicates printer initialization, reset, and errors. See "Printer light patterns" for functional descriptions of all - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 13
) print from the single-sheet paper input tray before printing from the paper input tray. Printer paper guides Both input trays have paper guides. Paper guides are used to ensure the paper is correctly fed into the printer and that the print is not skewed (crooked text on the page). When loading - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 14
paper output paths Paper output bin The paper output bin is located on the front of the printer. Printed paper will be collected here in the correct sequence when the paperoutput lever is in the will stack in reverse order with the paper-output lever down. 6 Chapter 1 Getting to know the printer EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 15
door Open the printer door to access the toner cartridge, clear jams, and clean the printer. The printer door is located on the front of the printer. Open and close the printer door by firmly grasping the top left and right sides of the printer door and pulling it towards you. If the scanner is - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 16
before purchasing large quantities. Your paper supplier should understand the requirements specified in the HP LaserJet Printer Family Paper Specification Guide (HP part number 5021-8909). See "Printer paper specifications." q Maximum supported paper size: 216 by 356 mm (8.5 by 14 in.) q Minimum - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 17
side-to-be printed facing forward. Always adjust the paper guides to prevent jams and skewing. Attempting to print on paper that is wrinkled, folded, or damaged in any way may cause a jam to occur. See "Printer paper specifications." Always remove all paper from the paper input tray and straighten - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 18
. The HP LaserJet family printers must be serviced by an authorized repair depot or reseller within the country where the printer was originally purchased. Because of the different specifications and warranty coverage limitations, Hewlett-Packard does not offer a conversion, or support the - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 19
information on the following topics: q Printer properties (driver) q Printer online help Printer properties (driver) Printer properties control the printer and allow you to change default settings, such as paper size, printing on both sides of the page (manual duplexing), printing multiple pages on - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 20
information specific to the functions within the printer properties. This online help will guide you when changing default settings for your printer. Access the printer properties help system by opening the printer properties and then clicking on the Help button. Online help The HP LaserJet 1100 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 21
printing correctly. To print a self-test page, press and release the Go button on the printer control panel while the printer is in the Ready state. If the printer is in PowerSave mode, press and release the Go button once to awaken it, and then press and release the Go button a second time - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 22
14 Chapter 1 Getting to know the printer EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 23
2 Printing media This chapter provides information on the following topics: q Printing transparencies q Printing envelopes q Printing labels q Printing letterhead q Printing cards EN 15 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 24
transparencies recommended for use in laser printers, such as HP transparency film. See "Printer paper specifications." Inspect the transparencies to the front of the printer. Adjust the paper guides. 3 Print, and then remove the transparencies from the front of the printer to prevent them from - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 25
Only use envelopes recommended for laser printers. See "Printer paper specifications." 1 Adjust the paper output-lever to the down position. 2 Load with the narrow, stamp-side down and the side-to-beprinted facing toward the front of the printer. Adjust the paper guides to fit the envelope. 3 Select - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 26
laser printers, such as HP LaserJet labels. See "Printer paper specifications." Do not use labels that are separating from the backing sheet, wrinkled, or damaged in any way. Do not feed a sheet of labels through the printer the front of the printer. Adjust the paper guides to fit the width of the - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 27
Printing letterhead 1 Load with the top down and the side-to-be-printed facing toward the front of the printer. Adjust the paper guides to fit the width of the paper. 2 Print. To print a single page cover letter, using letterhead, followed by a multi-page document, load the letterhead in - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 28
The HP LaserJet 1100 does not support paper smaller than 76 by 127 mm (3 by 5 in.). Verify cards are not stuck together before loading. 1 Adjust the paper output-lever to the down position. 2 Load with the narrow side down and the side-to-be-printed facing toward the front of the printer. Adjust - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 29
3 Printing tasks This chapter provides information on the following topics: q Printing with manual feed q Printing on both sides of the paper (manual duplexing) q Printing watermarks q Printing multiple pages on a single sheet of paper (N-up printing) q Printing booklets q Canceling a print job q - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 30
protect your privacy when printing to a network printer. To print using manual feed, you must access the printer properties or printer setup in your software application and select Manual Feed from the Source drop down list. See "Printer properties (driver)." After the setting has been enabled, you - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 31
duplexing) Note To print on both sides of the paper (manual duplexing), you must run the paper through the printer twice. You can print using the paper output bin or the straight-through output path. HP recommends using the paper output bin for light-weight paper. Use the straight-through output - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 32
the paper output bin (standard) 1 1 Adjust the paper-output lever to the up position. 2 Access the printer properties. See "Printer properties (driver)." On the Finishing tab, click Manual Duplex (standard), and then click OK. Print the document. 3 After side one has been printed, 2 remove - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 33
the straight-through output path. 1 1 Adjust the paper-output lever to the down position. 2 Access the printer properties. See "Printer properties (driver)." On the Finishing tab, click Manual Duplex (special), and then click OK. Print the document. 3 After side one has been printed, 2 remove - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 34
across the first page or all pages of a document. Accessing the watermark feature 1 From your software application, access the printer properties. See "Printer properties (driver)." 2 On the Finishing tab, you can specify the type of Watermark you would like to have printed on your document - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 35
up to 9 pages per sheet of paper. Accessing the multiple pages per sheet feature 1 From your software application, access the printer properties. See "Printer properties (driver)." 2 On the Finishing tab and Document Options, you can specify the number of Pages per sheet that you would like to - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 36
. 1 Load the paper, and then adjust the paper-output lever to the up position. 2 From your software application, access the printer properties. See "Printer properties (driver)." On the Finishing tab click Booklet printing, and then click OK. Print the document. 3 After side one has been printed - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 37
5 5 Place the pages from side one back in the paper input tray. The printed text should be oriented sideways and facing toward the back of the printer. Click OK (on screen). The printer will finish printing. 6 Fold and staple the pages. 6 EN Printing booklets 29 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 38
) or print spooler, delete the job there. Go to your Printer screen, either though the Windows Control Panel (Windows 3.1x) or through Start, Settings, Printers in Windows 9x & NT 4.0. Doubleclick on the HP LaserJet 1100 icon to open the window, select your print job, and then press Delete. If the - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 39
in the application from which you are printing. See "Printer properties (driver)." Print using EconoMode (save toner) Note An excellent way to extend the life of your toner cartridge is by using EconoMode. EconoMode uses substantially less toner than normal printing. The printed image is much - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 40
32 Chapter 3 Printing tasks EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 41
4 Managing the toner cartridge This chapter provides information on the following subjects: q HP toner cartridges q Redistributing toner q Changing the toner cartridge EN 33 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 42
, an HP LaserJet 1100 toner cartridge lasts an average of 2,500 pages. This assumes the print density is set to 3 and EconoMode is off. (These are the default settings.) Recycling toner cartridges To install a new HP toner cartridge, see "Changing the toner cartridge" or follow the instructions - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 43
, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 3 Reinsert the toner cartridge into the printer and close the printer door. If the print remains light, install a new toner cartridge. See "Changing the toner cartridge." EN Redistributing toner 35 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 44
Changing the toner cartridge 1 To change the toner cartridge, follow the instructions below: Note If the scanner is attached, it may be necessary to move the printer to the edge of the work space before opening the printer door in order to get the full range of motion. 2 1 Open the printer door - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 45
q Improving print quality q Cleaning the printer q Clearing printer paper jams q Resetting the printer See HP's Web site for software and printer driver updates, frequently asked questions, and additional troubleshooting information. See "Online services" for your specific Web address. EN 37 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 46
handling problems." Pages printed; however . . . q The print quality was poor: See "Improving print quality." q The printed pages do not always appear the same as the screen (print preview): See "Printed page is different than what appeared on screen." 38 Chapter 5 Troubleshooting the printer EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 47
the correct paper, then press and release the Go button on the printer control panel to print. Manual feed is controlled by the software. If you do not want to be in manual feed mode, change the setting from your printer properties. See "Printer properties (driver)." EN Finding the solution 39 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 48
Light status Condition of the printer Action Door open, no toner cartridge, or paper jam The printer is in an error state. Check the following: q The printer door is closed. q The toner cartridge is correctly installed in the printer. See "Changing the toner cartridge." q There are no paper jams - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 49
on the computer and will not allow the HP LaserJet 1100 to access the port. Try the following: q Disable all status windows for other printers. q Verify the port setting is correct for the printer. Access the printer properties; see "Printer properties (driver)." The port settings can be accessed - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 50
a problem occurred in Windows with Windows\Temp. q Print at 300 dpi rather than 600 dpi. q Use an alternate print driver (printer software), such as software for the HP LaserJet III. Note: Using a different driver will remove access to some product features. 42 Chapter 5 Troubleshooting the printer - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 51
Problem Solution Paper jam q Verify you are printing with paper that meets specifications. See "Printer paper specifications." q Verify you are printing with paper that is not wrinkled, folded, or damaged. q See "Clearing printer paper jams." Print is skewed (crooked ) q Adjust the paper guides - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 52
." The wrong printer driver may have been selected while installing the software. Verify the HP LaserJet 1100 is selected in the printer properties. The software application may be malfunctioning. Try printing from another software application. 44 Chapter 5 Troubleshooting the printer EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 53
trying to print using your new printer driver or settings. To help eliminate this problem, try the following: q Create documents and print them using the same printer driver (printer software) and printer property settings regardless of the HP LaserJet printer to which you are printing. q Change - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 54
Improving print quality This section provides information on the following topics: q Image defect examples q Correcting print defects Image defect examples Light print or fade Toner specks Dropouts Vertical lines Gray background Toner smear 46 Chapter 5 Troubleshooting the printer EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 55
Loose toner Vertical repetitive defects Misformed characters Page skew Curl or wave Wrinkles or creases EN Improving print quality 47 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 56
do not correct the problem, contact an HP-authorized dealer or service representative. Vertical lines q The photosensitive drum inside the toner cartridge has probably been scratched. Install a new HP toner cartridge. See "Changing the toner cartridge." 48 Chapter 5 Troubleshooting the printer EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 57
"Printer properties (driver)." q Change the paper to a lighter basis weight. See "Printer paper specifications." q Check the printer's environment; very dry (low humidity) conditions can increase the amount of background shading. q Install a new HP toner cartridge. See "Changing the toner cartridge - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 58
. See "Printer paper specifications." q If characters are improperly formed, producing a wavy effect, the laser scanner may need service. Verify that characters are improperly formed on a self-test page. If so, contact an HPauthorized dealer or service representative. See "Service and support." Page - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 59
can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing. The printer has two cleaning modes that can correct and prevent these types of problems: q Cleaning the toner cartridge area q Cleaning the printer paper path EN Cleaning - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 60
so, you can damage the printer. 3 With a dry, lint-free cloth, wipe any 4 residue from the paper path area and the toner cartridge cavity. 4 Replace the toner cartridge and close the printer door. 5 Plug the power cord back into the printer. 5 52 Chapter 5 Troubleshooting the printer EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 61
use bond or rough paper. Use this process if you are experiencing toner specks or dots on printouts. This process will produce a page with toner debris, which should be discarded. 1 Ensure the printer is loaded with paper. 2 Ensure the printer is in the Ready state. 3 Press and hold the GO button - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 62
job. q Media that does not meet HP specifications is used. See "Printer paper specifications." Always remove all paper from the paper error in the software and the printer control panel lights. See "Printer light patterns." Typical paper jam locations Note q Toner cartridge area: See "Removing a - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 63
hangs over the edge to enable full door extension. 1 1 Open the printer door. If the paper can be removed without removing the toner cartridge, do so; see step 3. Otherwise, continue with step 2. 2 Remove the toner cartridge and place it aside, covering it with a sheet of paper. 2 CAUTION - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 64
of paper." 4 4 When the jammed paper has been removed, replace the toner cartridge and close the printer door. Note If you had to move the printer to the edge of the desk to accommodate the scanner, check the printer cable and power connections to ensure they are securely fastened. You may need - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 65
any small pieces of paper left in the printer. 1 Make sure the toner cartridge is installed and the printer door is closed. 2 Turn the printer off and then back on. 2 As the printer restarts, the rollers will advance the piece(s) of paper. Note Printers powered by 220-240 volts can be turned - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 66
power cord from the printer, and then allow the printer to cool. 2 Open the door and remove the toner cartridge. 3 Locate the pickup roller. 4 Rotate the bottom of the pickup roller towards the front of the printer. 2 Continued on next page. 3 4 58 Chapter 5 Troubleshooting the printer EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 67
eraser end of a pencil to press the spring arm behind the white cam roller. WARNING! Failure to complete this procedure can cause damage to the printer. 9 Reinstall the toner cartridge and 7 close the printer door. Note Plug the printer in to turn it back on. 8 9 EN Clearing - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 68
to clean the pickup roller rather than replace it, follow the instructions below: Remove the pickup roller as described in "Changing the pickup and cloth away from open flame. Allow alcohol to dry completely before closing the printer and plugging in the power cord. 2 2 Using a dry, lint-free cloth - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 69
Resetting the printer To reset the printer, press and hold the Go button on the printer control panel for 5 seconds. EN Resetting the printer 61 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 70
62 Chapter 5 Troubleshooting the printer EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 71
6 Service and support This chapter provides information on the following topics: q Availability q Obtaining hardware service q Guidelines for repacking the printer q Service information form q HP Support q Worldwide sales and service offices EN 63 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 72
options around the world. Availability of these programs will vary depending upon your location. Obtaining hardware service If your hardware should fail during the warranty period, HP offers the following support options: q HP repair services: HP will arrange to pick up the unit, repair it, and - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 73
optional accessories installed in the printer. Static electricity can damage DIMMs. When handling DIMMs, either wear a grounded antistatic wrist strap or frequently touch the surface of the DIMMs' antistatic package, then touch bare metal on the printer. q Remove and retain the toner cartridge. To - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 74
Special shipping instructions: Serial number: Please attach any relevant printouts when returning equipment. Do not ship accessories that are not required to complete the repair (manuals, cleaning supplies Computer: Modem: Network: 4. Additional comments: 66 Chapter 6 Service and support EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 75
a variety of support services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally. Please have the model number, serial number, date of purchase, and description of the problem ready for your HP Support representative. The - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 76
Open Monday through Friday 8:30-18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 77
Portuguese Portugal: (351) (1) 441-7199 In-country/region support numbers: If you require support after your warranty has expired, additional product repair services, or if your country/region is not listed below, 894-1451 Poland (48) (22) 37-5065 Portugal (351) (1) 301-7330 EN HP Support 69 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 78
Russia Singapore Taiwan Thailand Turkey (7) (95) 923-5001 (65) 272-5300 (886) (02) 717-0055 66 (2) 661-4011-4 (90) (212) 224-5925 70 Chapter 6 Service and support EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 79
modem, we suggest these services: World Wide Web URL Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S. http://www.hp.com/support/lj1100 in Europe http://www2.hp.com Printer drivers may be obtained from the - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 80
Obtaining software utilities and electronic information Obtain printer drivers. U.S. and Canada Phone: Mail: (1) (805) 257-5565 Hewlett-Packard Co. P.O. Box 907 Santa Clara, CA 91380-9007 U.S.A. Asia- call (91) (11) 682-6035. Europe Call (44) (142) 986-5511. 72 Chapter 6 Service and support EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 81
. HP service information To locate HP-Authorized Service Providers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). HP SupportPack Call 1-800-835-4747 (U.S. only) All other locations, contact your authorized dealer. HP FIRST HP FIRST fax will deliver detailed troubleshooting information - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 82
+65 275 7251 900-993123 020-79-5743 0800-551527 0800-551526 (886) (2) 719-5589 +66 (0) 2 661 3511 0800-960271 1 (800) 333-1917 74 Chapter 6 Service and support EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 83
Worldwide sales and service offices Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Support Center number listed in the "HP Support" section. Products should not be returned to the following offices. Argentina Hewlett-Packard Argentina S.A. Montañeses - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 84
(11) 646-1117 Hardware Repair Center and Extended Warranty Support: Phone: (91) (11) 642-5073 (91) (11) 682-6042 Italy Hewlett-Packard Italiana SpA Via Giuseppe di Vittorio, 9 Cernusco Sul Naviglio I-20063 (Milano) Phone: (39) (2) 921-21 Fax: (39) (2) 921-04473 76 Chapter 6 Service and support EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 85
7829 Singapore Hewlett-Packard Singapore (Sales) Pte Ltd 450 Alexandra Road Singapore (119960) Phone: (65) 275-3888 Fax: (65) 275-6839 Hardware Repair Center and Customer Information Center: Phone: (65) 272-5300 Extended Warranty Support: Phone: (65) 272-5333 EN Worldwide sales and service offices - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 86
Warranty Support Contact: Phone: (886) (02) 714-8882 Turkey Hewlett-Packard Company Hewlett-Packard Company 11311 Chinden Blvd. Boise, ID 83714 USA Phone: (208) 323-2551 HP FIRST fax: (800) 333-1917 or (208) 334-4809 Authorized repair: (800) 243-9816 Venezuela Hewlett-Packard Service and support EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 87
A Printer specifications This chapter provides information on the following topics: q Specifications q FCC compliance q Environmental Product Stewardship Program q Material safety data sheet q Regulatory statements EN 79 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 88
printing: 6.1 Bels sound power level (per ISO 9296)(HP LaserJet 1100 tested at 8 ppm) q Sound pressure level (bystander position): 46 dB q Sound pressure level (operator position): 55 dB During standby and sleep mode: silent Electrical specifications Power requirements q 100-120v (+/-10%), 50/60 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 89
Printer specifications (continued) Physical specifications Dimensions q Width: 367 mm (14.5 in.) q Depth: 325 mm (12.8 in.) q Height: 378 mm (14.9 in.) Weight (cartridge installed) 7.3 kg (16.1 lb) Printer capacities and ratings Print speed 8 pages per minute ("letter" size paper) Paper input - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 90
technician. Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. 82 Appendix A Printer specifications EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 91
Product Stewardship Program Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This HP LaserJet printer has been designed with several attributes to minimize impacts on our environment. This HP LaserJet printer eliminates - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 92
local HP Sales and Service Office for further information regarding the HP Planet Partners LaserJet Toner Cartridge Recycling Program. Paper This printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 93
data sheet The Toner Cartridge/Drum MSDS can be obtained by contacting the HP LaserJet Supplies website at http://www.ljsupplies.com/ planetpartners/datasheets.htm. If you do not have access to the internet, try calling the U.S. HP FIRST (Fax Information Retrieval Support Technology) at (1) (800 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 94
Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 1100 Model Number: C4224A Product Options: ALL conforms to the following Product Specifications: Safety: IEC - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 95
since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 96
LASER APPARAT HP LaserJet 1100 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasers ävän laserdiodin säteilyominaisuuksista: Aallonpituus 770-795 nm Teho 5 mW Luokan 3B laser 88 Appendix A Printer specifications EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 97
B Paper specifications This chapter provides information on the following topics: q Printer paper specifications q Supported paper sizes (printer) q Guidelines for using paper EN 89 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 98
or other variables over which Hewlett-Packard has no control. Before purchasing a large quantity of paper, make sure it meets the requirements specified in this user guide and in the HP LaserJet Printer Family Paper Specification Guide. (To order the guide, see "Accessories and ordering information - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 99
or perforations. Problems with feeding. Ragged edges. Use good quality paper. Note Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 100
mm (0.5 in.) of curl in any direction. q Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. Transparencies Transparencies used in the printer must be able to withstand 392 °F (200 °C), the printer's maximum temperature. 92 Appendix B Paper specifications EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 101
: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in.) curl and should not contain air. (Envelopes that trap air may cause problems.) q Condition: Make sure envelopes are not wrinkled, nicked, or otherwise damaged. q Sizes: From 90 by 160 mm (3.5 by 6.3 in.) to 178 by 254 mm - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 102
than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 392 °F (200 °C). The extra flaps and strips might cause wrinkling, creasing, or jams. Envelope air bubble, the envelope may wrinkle during printing. 94 Appendix B Paper specifications EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 103
its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 42 lb (157 g/m2). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 104
96 Appendix B Paper specifications EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 105
C Memory (DIMMs) This chapter provides information on the following topics: q Installing DIMMs (memory) q Test DIMM installation q Removing DIMMs EN 97 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 106
) to the HP LaserJet 1100 will enable you to print more complex print jobs. To install DIMMs, follow the instructions below: CAUTION Handling a DIMM chip (memory) without wearing a grounded, anti-static device can damage the DIMM chip. 1 1 Unplug the printer. 2 Open the printer memory door by - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 107
4 4 Position the DIMM chip over the slot located inside the printer memory door. The gold contacts should be pointing down and the cutouts should be on the left rotate inward. 5 6 Lock the cam latches into place by pressing the handles towards each other. 6 EN Installing DIMMs (memory) 99 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 108
Test DIMM installation Test the DIMM installation by printing a self-test page and checking the "memory available" specified on the page. See "Printing a self-test page." Removing DIMMs 100 Appendix C Memory (DIMMs) EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 109
, follow the instructions below: CAUTION Handling a DIMM chip (memory) without wearing a grounded, anti-static device can damage the DIMM chip. 1 1 Unplug the printer. 2 Open the printer memory door by gently pulling out and upward on the bottom edge until the door supports itself. 3 Unlock - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 110
102 Appendix C Memory (DIMMs) EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 111
D Warranty and licensing This chapter provides information on the following topics: q Hewlett-Packard software license agreement q Hewlett-Packard limited warranty statement q Limited warranty for toner cartridge life EN 103 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 112
Hewlett-Packard software license agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 113
transferee must accept these License Terms as a condition to the transfer. Termination. HP may terminate your license upon notice for failure to comply with any of DFARs or FAR clause or the HP standard software agreement for the product involved. EN Hewlett-Packard software license agreement 105 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 114
above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects. 3 HP does not warrant that the operation of - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 115
WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING TO THE SALE OF THIS PRODUCT TO YOU. EN Hewlett-Packard limited warranty statement 107 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 116
below applies to the toner cartridge that came with this printer. HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted. The warranty covers any defects or malfunctions in a new Hewlett-Packard toner cartridge. How long does the - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 117
specific legal rights, and you may also have other rights which vary from state to state, province to province, or country to country. This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product. IN NO EVENT SHALL HEWLETT-PACKARD - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 118
110 Appendix D Warranty and licensing EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 119
E Accessories and ordering information You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the HP LaserJet 1100 Printer and the HP LaserJet 1100A PrinterŽCopierŽScanner to ensure optimum performance. EN 111 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 120
paper for use with HPJ1124 HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S., call 1-800-471-4701. Toner cartridge Replacement toner cartridge for the C4092A HP LaserJet 1100. Toner cartridge Replacement HP precision toner cartridge. C4092A 112 Appendix - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 121
HP LaserJet Printer A guide to using paper and other print 5021-8909 Family Paper media with HP LaserJet printers. Specification Guide HP LaserJet 1100A PrinterŽCopierŽScan ner hard-copy user guide A printed and bound user guide for the HP LaserJet 1100A PrinterŽCopierŽScanner. (use=printer - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 122
114 Appendix E Accessories and ordering information EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 123
print job 30 Cards printing 20 Cleaning printer 51- 53 printer paper path 53 Compatibility LaserJet III 31 Components printer 3- 7 Control panel printer 4 Customer support 70 D Default settings print quality 31 printer properties (driver) 11 DIMM installation 98 removal 101 Duplexing 23 Duplexing - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 124
DIMM available 100 installation 98 removal 101 testing 100 Multiple pages per sheet printing 27 N N-up printing 27 O Online help printer 12 P Paper choosing 8, 89 loading printer 9 specifications printer 90- 95 supported sizes and types printer 8 Paper handling printer troubleshooting 43 Paper jam - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 125
license agreement 104 printer properties (driver) 11 Specifications printer 80- 81 paper 90- 95 Support 67 America Online 71 availability 64 CompuServe 71 HP FIRST 73 HP Support Assistant CD 73 online services 71 Web 71 T Toner EconoMode (save toner) 31 redistributing 35 Toner cartridge changing 36 - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 126
118 Index EN - HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 127
- HP LaserJet 1100 | HP LaserJet 1100 Printer - TimbHC.Book - Page 128
Copyright© 2002 Hewlett-Packard Co. Manual Part No. C4224-90967 *C4224-90967* *C4224-90967* C4224-90967
LaserJet
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