HP LaserJet 1220 HP LaserJet 1200 Series - User Guide
HP LaserJet 1220 - All-in-One Printer Manual
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- HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 1
user guide hp LaserJet 1200 series products - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 2
- HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 3
HP LaserJet 1200 Series Printer and Print•Copy•Scan Products User Guide - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 4
Hewlett-Packard printer associated with this user guide. The Windows NT®, and MS-DOS® are U.S. registered trademarks of Microsoft Corporation. LaserWriter® is a registered trademark of Apple Computer, Inc. TrueType™ is a U.S. trademark of Apple Computer, Inc. ENERGY STAR® is a U.S. registered service - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 5
22 Accessing the printer properties (driver) and help 23 Printer properties (driver 23 Software For Macintosh Computers 24 Printer online help 25 Printing a configuration page 26 2 Getting to know the copier/scanner Understanding the copier/scanner's features and benefits . . . 28 Scan 28 Copy - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 6
know the software 35 HP LaserJet Director (Windows 98, 2000, Millennium, NT 4.0, and Mac OS 35 To turn off the HP LaserJet Director 36 HP LaserJet Document Manager (Windows 98, 2000, Millennium, NT 4.0, and Mac OS 36 Quick Copy settings 38 HP LaserJet Copier (Copy Plus 38 HP LaserJet Director - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 7
the multiple pages per sheet feature (Windows 75 Accessing the multiple pages per sheet feature (Mac OS 75 Printing booklets 76 Canceling a print job 78 Understanding print quality settings 79 Using EconoMode (Save Toner 80 6 Scanning tasks Starting a scan 82 Working with scanned items 83 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 8
expectancy 98 Recycling toner cartridges 99 Saving toner 99 Redistributing toner 100 Changing the toner cartridge 101 9 Troubleshooting the printer Finding the solution 104 Pages did not print 104 Pages printed, but there was a problem 104 Printer light patterns 105 Error messages on the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 9
copy/scan defects 151 Paper handling problems 154 Cleaning the copier/scanner 155 Clearing copier/scanner jams 156 Replacing the copier/scanner separation pad 158 Removing the copier/scanner 159 Closing the left side panel 161 11 Troubleshooting the print server Finding the solution 164 HP - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 10
warranty 188 Guidelines for repacking the printer 189 Service information form 190 Hewlett-Packard Support 191 Customer Support and product repair assistance (U.S. and Canada 191 European Customer Support Center 192 In-country/region support numbers 193 Online services 195 Obtaining software - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 11
Laser Printer media specifications 238 Supported media sizes (printer Testing the DIMM installation 248 Removing a DIMM 249 Appendix F Warranty and licensing Hewlett-Packard software license agreement 252 Hewlett-Packard limited warranty statement 254 Limited warranty for toner cartridge - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 12
Appendix H Scanner resolution and color Overview 264 Resolution and color guidelines 265 Resolution 266 Color 267 Index 10 Contents EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 13
media q Loading media into the input trays q Turning the power off q Understanding voltage conversions q Accessing the printer properties (driver) and help q Printing a configuration page See the HP LaserJet Getting Started Guide that came with your printer for installation instructions. EN 11 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 14
the purchase of your new product. The HP LaserJet 1200 series provides the following benefits. Print with excellent quality q Print 1200 dots per inch. q PCL-5e, PCL-6, and Postscript Level 2 emulation are already installed on the printer. q The printer automatically determines and switches to the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 15
You can add functionality to your HP LaserJet product in the following ways: q Add copy/scan functionality with the HP copy/scan attachment (C7046A). q Make your printer or PrintqCopyqScan product available on the network with the HP JetDirect print server (J6035A). q Add memory using the memory - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 16
Identifying the printer's components 1. Printer control panel 2 2. Long media extension (output bin) 1 3. Toner door 4. Priority input tray 5. Side media guides for the main input tray 8 6. Long media support for the main input tray 7. Main input tray 8. Side media guides for the priority - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 17
page or to continue printing while in manual feed mode, press and release the Go button. q Ready light: Indicates that the printer is ready to print. q Attention light: Indicates printer media input tray is empty, toner door is open, toner cartridge is missing, or other errors. See Printer - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 18
single envelopes, postcards, labels, or transparencies. You can also use the priority input tray to print the first page on different media than the rest of the document. Note The printer automatically prints from the priority input tray before printing from the main input tray. See Media for more - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 19
Both input trays have side media guides. The main input tray also has a rear media guide. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width and length of the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 20
output paths Output bin The output bin is located on the top of the printer. Printed media is collected here in the correct sequence when the straight-through output door is The media drops to the surface below unless you remove each sheet as it exits the printer. 18 Chapter 1 Getting to know the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 21
. You must open the toner door to access the toner cartridge, clear jams, and clean the printer. To open the toner door, firmly grasp the left and right sides and pull the toner door toward you. You will feel some resistance when opening the toner door. Opening the toner door conveniently lifts the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 22
other media Note HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-sized media. The following are the supported media sizes: q Minimum - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 23
always adjust the side and rear media guides. Priority input tray The priority input tray holds up to 10 pages of 20 lb paper or one envelope, media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams. Specific types of media q - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 24
conversions CAUTION Because of the different specifications, Hewlett-Packard does not offer a voltage conversion or support the voltage conversion of the U.S. version of the HP LaserJet family of printers for foreign use. If you plan on using the equipment outside of the United States, Hewlett - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 25
the following topics: q Printer properties (driver) q Printer online help Printer properties (driver) Printer properties control the printer. You can change the default settings, such as media size and type, printing on both sides of the paper (manual duplexing), printing multiple pages on a single - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 26
Chooser. 2 Click the LaserWriter icon. 3 Click the HP LaserJet 1200 Series icon. 4 Click Setup to make changes to the printer's settings. If you use the LaserWriter 8 print driver, you will lose scanner capabilities. HP LaserJet Utility HP LaserJet Utility allows control over features that are not - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 27
the printer properties and click Help. PrintqCopyqScan Online help The HP LaserJet 1220 online help includes information for all of the printing, copying, and scanning software applications. To access the HP LaserJet 1220 online help, use any of the following methods: q Program Group in Windows 9x - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 28
settings, verification that the scanner is attached, a sample of the print quality, and information about the printer's page counts. You can also use the configuration page to verify that the printer is printing correctly. To print a configuration page while the printer is in the Ready state - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 29
Supported media sizes and types q Precautions for copying and scanning q Loading originals in the copier/scanner q Getting to know the software q Accessing the online help See the HP LaserJet Getting Started Guide that came with your copier/scanner for hardware and software installation instructions - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 30
the copier/scanner's features and benefits Scan You can use HP software to perform the following tasks, increasing your efficiency: q Easily attach documents to e-mail with one click q Edit text (Optical Character Recognition) q Store and manage documents electronically with HP LaserJet Document - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 31
through media path door 4. Door release button 5. Long media extensions 6. Output bin 7. Copier/scanner control panel 8. Media input tray 1 2 3 4 7 5 6 Note See Removing the copier/scanner for more information about removing the copier/scanner from the printer. EN Identifying the copier - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 32
control panel The copier/scanner control panel is comprised of two buttons. Copy Scan Note q Copy: To perform Quick Copies, even if your computer is powered off, press the Copy button. q Scan: To launch HP LaserJet Director, press the Scan button. If HP LaserJet Director is configured correctly - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 33
media guides (2), which are located on the media input tray, ensure that the media is correctly fed into the scanner and prevent skewing (crooked image). The output bin (3) is below the media input tray. If the media is not loaded correctly, the media might jam and the original that you are scanning - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 34
Note The copier/scanner for the HP LaserJet 1220 printer can handle a broader range of media sizes and types than the printer itself can. The following are the supported media sizes: q Minimum: 50.8 by 90 mm (2 by 3.5 in.) q Maximum: 216 by 762 mm (8.5 by 35 in.) In addition, you can scan and copy - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 35
that might cause a jam. q Do not scan originals that are larger or smaller than the supported size. See Supported media sizes and types for more information. You must use a carrier sheet to feed small or delicate originals, such as newsprint, through the copier/scanner without causing a jam. To make - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 36
the straight-through output path, load business cards with the long side forward. See Precautions for copying and scanning for more information. 2 Adjust the media guides. 3 Press the Scan button on the scanner or press the Copy button for a Quick Copy. When you add new originals, always remove the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 37
to e-mail q Editing scanned text (OCR) Accessing HP LaserJet Director (Windows) 1 In the Windows system tray, click Start. 2 Click Programs. 3 Click HP LaserJet 1220 Series. 4 Click HP LaserJet Director. 5 An HP icon appears in the Windows system tray. To display HP LaserJet Director on your - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 38
1220. From HP LaserJet Document Manager, you can perform the following tasks and more: q Copy q Scan images (or acquire an image from a TWAIN-compliant device) q Store and manage scanned images and all of your documents q Send scanned images and documents to your fax (you must install a fax software - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 39
scan a hard copy version. The online help provides more information about HP LaserJet Document Manager. See Accessing the online help. Accessing HP LaserJet Document Manager (Windows) 1 In the Windows system tray, click Start. 2 Click Programs. 3 Click HP LaserJet 1220 Series. 4 Click HP LaserJet - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 40
the copies on another printer. Consider HP LaserJet Copier your personal copy machine. See Using HP LaserJet Copier for instructions on accessing and using HP LaserJet Copier. HP LaserJet Director Toolbox (Windows 9x, 2000, Millennium, and NT 4.0) You can use HP LaserJet Director Toolbox to perform - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 41
Adjusting settings from the software is sometimes the easiest method. To gain access to default settings, follow these steps: Windows 9x, 2000, Millennium, and NT 4.0 1 Click Start. 2 Click Programs. 3 Click HP LaserJet 1220 Series. 4 Click Tools. 5 Click HP LaserJet Device Configure. Mac OS - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 42
-featured photo editing software, HP LaserJet Photo Center provides image-enhancing wizards that you can use to easily change images. Accessing HP LaserJet Photo Center 1 In the Windows system tray, click Start. 2 Click Programs. 3 Click HP LaserJet 1220 Series. 4 Click HP LaserJet Photo Center. 40 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 43
Start. 2 Click Programs. 3 Click HP LaserJet 1220 Series. 4 Click HP LaserJet 1220 Online Help. HP LaserJet Director 1 Click Toolbox. 2 Click How to use your HP LaserJet Series Printer. HP LaserJet Document Manager 1 Click Help. 2 Click Contents. Any HP LaserJet 1220 software 1 Click Help. 2 Click - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 44
42 Chapter 2 Getting to know the copier/scanner EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 45
network software q Using the embedded web server q Starting the embedded web server q Using HP Web JetAdmin q Additional configuration and management tools q Using BOOTP q Using DHCP q UNIX systems See the HP LaserJet Getting Started Guide that came with your printer for installation instructions - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 46
175X with your HP LaserJet 1200 printer, you can perform the following tasks: q Enhance workgroup productivity by placing your printer at a convenient location on the network while improving network printer performance. q Connect your printer directly to the network. q Share scan and print functions - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 47
Identifying the print server's components 1 2 1. Test button 2. Network cable port 3. Power receptacle 4. USB port 5. Status indicator lights 4 3 5 Installing the print server The HP JetDirect 175X has a single USB port and an RJ-45 network port (10Base-T or 100Base-T) for connecting to a - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 48
To install the HP JetDirect 175X hardware 1 Use a network cable to connect the 175X to the network. 2 Use the USB cable to connect the 175X to your printer. 3 Attach the solid green. 6 To print a configuration page and verify the printer connection, press the Test button. 7 Use the optional clip to - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 49
use the HP JetDirect CD-ROM that came with your print server. If you have already installed the printer using the "Direct Connect" option, you must uninstall the printer software and run the printer software again, using the "Connected to the network" option, to ensure that all print, copy, and scan - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 50
for your network q Link to HP's Web site q Scan images over the network without HP LaserJet 1220 software Prerequisites Computers with the TCP/IP protocol installed can use the embedded web server to monitor and configure the printers networked with an HP JetDirect print server. Use the installation - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 51
server is turned on. Compatible Web Browsers If you use Windows 9x, 2000, Millennium, or NT 4.0, the embedded web HP Web JetAdmin HP Web JetAdmin is a printer installation and management application for intranets. You can obtain this software from HP Customer Care Online at http://www.hp.com/support - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 52
can use to attach your HP LaserJet 1200 or 1220 series product to a network. Using BOOTP Note This section describes how to configure the print server using Bootstrap Protocol (BOOTP) services on servers in some operating systems. You use BOOTP to download network configuration data from a server - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 53
Hewlett-Packard recommends that the BOOTP server be located on the same subnet as the printers it serves. Routers cannot forward BOOTP broadcast packets unless the routers are properly configured. If the HP JetDirect print server does not receive its IP configuration within two minutes, a default IP - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 54
host name tag. This tag does not take a value, but it causes the BOOTP daemon to download the host name to the HP JetDirect print server. The host name is printed on the HP JetDirect configuration page or a network application returns the host name on an SNMP sysName request. The hardware type tag - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 55
the network and subnetwork number and the host address. The syslog server's IP address tag. This is the address of the server where the HP JetDirect print server sends syslog messages. A vendor-specific tag that specifies the relative path name of the TFTP configuration file. You can truncate long - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 56
DHCP services. Note If the HP JetDirect print server and BOOTP/DHCP server are located on different subnets, the IP configuration might fail unless the routing device supports BOOTP Relay, which allows the transfer of BOOTP requests between subnets. UNIX systems See the bootpd man page for - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 57
supplied with your DHCP software for specific information or for additional support. To avoid problems resulting from IP addresses that change, Hewlett-Packard recommends that you assign IP addresses with infinite leases or reserved IP addresses to all of you printers. Windows NT 4.0 server To set - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 58
printers as reserved clients. For each printer, perform the following steps in the Add Reserved Clients window: a Type the selected IP address. b Obtain the hardware (MAC) address from the configuration page window, select Close. 10 If you are not planning to use Windows Internet Naming Service - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 59
2000 DHCP manager utility, click Start, Settings, and Control Panel. Open the Administrative Tools folder, and run the DHCP utility. 2 In the DHCP window, find and select your Windows 2000 server in the DHCP tree. If your server is not listed in the tree, select DHCP, and click the Action menu to - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 60
the appropriate information in each field, including the reserved IP address for your printer. Note The MAC address for your HP JetDirect-connected printer is available on the HP JetDirect configuration page. d Under Supported types, select DHCP only, and click Add. Note Selecting Both or BOOTP only - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 61
to enable or disable DHCP: q If you use the printer control panel to disable BOOTP on the HP JetDirect print server, DHCP is disabled. q You can DHCP) configuration information. q You can use HP Web JetAdmin to modify the TCP/IP parameters. If you manually provide an IP address when you use Telnet - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 62
settings. If you manually set the IP address, reconfigure the IP parameters as described in this chapter. Follow the instructions on the appropriate Home page to configure or modify your printer. These instructions show you how to configure your printer and set up the printer for printing. You - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 63
4 Media This chapter provides information on the following topics: q Optimizing print quality for media types q Printing transparencies and labels q Printing envelopes q Printing letterhead or preprinted forms q Printing custom-sized media or cardstock EN 61 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 64
q Envelope q Heavy paper q Labels q Rough paper q Thin paper q Transparency You can access the optimizing feature from the Paper tab in your printer driver or from HP LaserJet Device Configuration. Printing speeds are automatically reduced when printing special-sized media. 62 Chapter 4 Media EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 65
tray or load multiple pages in the main input tray. Make sure that the top of the media is forward and the side to be printed (rough side) is facing up. 3 Adjust the media guides. 4 Access the optimizing feature from the Paper tab in your printer driver or from HP LasetJet Device Configuration. Then - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 66
one envelope Only use envelopes that are recommended for laser printers. See Printer media specifications for more information. Note Use the has a flap on the short edge, feed that edge into the printer first. 4 Adjust the media guides to the length and width of the envelope. Set Optimize for: to - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 67
Only use envelopes that are recommended for laser printers. See Printer media specifications for more information. Note Use have a flap on the short edge, feed that edge into the printer first. 4 4 Adjust the media guides to the length and width of the envelopes. Set Optimize for: to - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 68
with the top forward and the side to be printed facing up. Adjust the media guides to fit the width of the paper. 2 Print the document. To print a single-page cover letter on letterhead, followed by a multiple-page document, load the letterhead in the priority input tray and load the standard paper - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 69
-sized media or cardstock CAUTION The HP LaserJet 1200 Series can print on custom- guides to fit the media. 3 Select the correct size in the printer settings. (Software settings can override printer properties.) 4 Access the optimizing feature from the Paper tab in your printer driver or from HP - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 70
68 Chapter 4 Media EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 71
5 Printing tasks This chapter provides information on the following topics: q Printing with manual feed q Printing on both sides of the paper (manual duplexing) q Printing watermarks q Printing multiple pages on a single sheet of paper (N-up printing) q Printing booklets q Canceling a print job q - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 72
your privacy when printing to a network printer. To print using manual feed, access the printer properties or printer setup in your software application, and select Manual Feed from the Source Tray drop-down list. See Printer properties (driver) for instructions. After you have enabled the setting - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 73
duplex using the output bin q Manual duplex on heavy media or card stock Manual duplexing is only supported in Windows. Manual duplexing can cause the printer to become dirty, reducing print quality. See Cleaning the printer for instructions if the printer becomes dirty. EN Printing on both sides - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 74
Manual duplex using the output bin 1 Make sure that the straight-through 1 output door is closed. 2 Access the printer properties. See Printer properties (driver) for instructions. On the Finishing tab, click Print on Both Sides, select the Flip Pages Up check box, and click OK. Print the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 75
Manual duplex on heavy media or card stock 1 For heavy media, such as card stock, use the straight-through output path. 1 Load the media, and open the straight-through output door. 2 Access the printer properties. See Printer properties (driver) for instructions. On the Finishing tab, click - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 76
Confidential printed diagonally across the first page or all of the pages of a document. Accessing the watermark feature 1 From your software application, access the printer properties. See Printer properties (driver) for instructions. 2 On the Effects tab (Windows) or the Watermark/Overlay screen - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 77
per sheet of paper. Accessing the multiple pages per sheet feature (Windows) 1 From your software application, access the printer properties. See Printer properties (driver) for instructions. 2 On the Finishing tab under Pages Per Sheet, specify the number of pages per sheet that you want to print - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 78
through output door is closed. 2 Access the printer properties. See Printer properties (driver) for instructions. On the Finishing tab (Windows) or the Layout screen (Macintosh), select . 4 Gather the printed pages, turn the printed side down, and straighten the stack of paper. Continued on next - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 79
5 5 Place the pages from side one back in the input tray. Side one should be facing down with the top edge toward the printer. Click OK (on screen), and wait for side two to print. 6 Fold and staple the pages. 6 EN Printing booklets 77 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 80
queue (computer memory) or print spooler, delete the job there. Go to the Printer screen in Windows 9x, 2000, Millennium, and NT 4.0, click Start, Settings, and Printers. Double-click the HP LaserJet 1200 icon to open the window, select your print job, and click Delete. q Desktop print queue (Mac OS - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 81
or dark the print is on the page and the style that the graphics are Windows system tray. To change the print quality settings only for the current software application's use, access the properties through the Print Setup menu in the application you are using to print. See Printer properties (driver - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 82
for printing drafts or proofs. To enable EconoMode, access the printer properties. On the Finishing tab (Windows) or the Imaging Options screen (Macintosh) under Print Quality, select EconoMode. See Printer properties (driver) for instructions on enabling EconoMode for all future jobs. 80 Chapter - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 83
image q Adjusting the contrast q Enhancing the scanned image in HP Document Manager q Adding annotations to scanned images q Canceling scan jobs To obtain good results, it is important that you use the correct resolution and color settings to scan your job. See Scanner resolution and color for more - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 84
from the HP LaserJet Director. The HP LaserJet Director is not supported for Microsoft Windows 95. If you are using Windows 95, see Acquiring an image. Windows 1 Place the item into the copier/scanner media input tray. 2 Press the Scan button on the copier/scanner, or open the HP LaserJet Director - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 85
to a file, a printer, or an e-mail application, a secondary dialog box appears and prompts you for additional information. Scanning to e-mail Note You can use HP LaserJet Director or HP LaserJet Document Manager to scan to e-mail. The e-mail feature is not available in Windows 95. EN Scanning to - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 86
scanned facing up. 2 Adjust the media guides. 3 Press the Scan button on the scanner. HP LaserJet Director launches automatically unless you change the default settings or are networked. 1 2 3 4 In HP LaserJet Director, click E-Mail. 5 The original is scanned, and your computer e-mail software - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 87
is not available in Windows 95. Using the OCR feature (Windows 98, 2000, Millennium, NT 4.0, and Mac OS) 1 Load the original with the narrow side forward and the side to be scanned facing up. 2 Adjust the media guides. 3 Press the Scan button on the scanner. HP LaserJet Director launches unless you - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 88
software application installed on your computer or the scanner software did not recognize the application during the installation. The online help provides instructions on how to create a link to your word processing software application. See Accessing the online help. 86 Chapter 6 Scanning - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 89
95. Using the Store feature (Windows 98, 2000, Millennium, NT 4.0, and Mac OS) 1 Load the original with the narrow side forward and the side to be scanned facing up. 2 Adjust the media guides. 3 Press the Scan button on the scanner. HP LaserJet Director launches automatically unless you change - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 90
LaserJet TWAIN driver: To adjust the contrast, move the slider left (less contrast) or right (more contrast). q Using HP LaserJet Document Manager: Select the Tools menu, select Image Enhancement, and select Contrast. q Using the Scan Control Viewer (Windows only): Scan the document in page-by-page - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 91
Manager Note You can use HP LaserJet Document Manager to make the following enhancements to scanned images: q Adjust the contrast q Enhance q Annotate q Rotate and flip q Straighten q Invert q Sharpen q Clean q Convert to grayscale q Crop The online help provides instructions on how to use these - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 92
help provides instructions on how to use these features. See Accessing the online help. Accessing the annotation features From HP LaserJet Document Manager scan jobs Note You can use the following methods to cancel a scan job: q Simultaneously press both buttons on the copier/scanner control - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 93
7 Copying tasks This chapter provides information on the following topics: q Understanding copying features q Using the Quick Copy feature q Using HP LaserJet Copier q Adjusting the contrast q Canceling copy jobs EN 91 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 94
sure that the printer is loaded with paper. 2 Load the original document (up to 30 pages) in the scanner paper input tray with the narrow side forward and the side to be copied facing up. Adjust the media guides to fit the original. See Loading originals in the copier/scanner for more information - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 95
and NT 4.0: In HP LaserJet Director, click Toolbox, and HP LaserJet Device Configuration. After the HP LaserJet Device Configuration opens, click on the Copy tab. q If HP LaserJet Director is not running: • Windows: Click Start, Programs, HP LaserJet 1220, and Tools, HP LaserJet Device Configuration - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 96
30 pages) q Enable or disable collation q Reduce or enlarge the image q Adjust the contrast q Specify the copy quality q Make color copies by sending to a color printer The online help provides instructions on how to use these features. See Printer online help. Accessing HP LaserJet Copier Windows - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 97
, and NT 4.0 Access HP LaserJet Copy Plus from the following locations: q HP LaserJet Director: Click Copy Plus. q Program Group (Windows only): Click Start, Programs, HP LaserJet 1220, and HP LaserJet Copier. Select the I want to copy to another printer option. EN Using HP LaserJet Copier 95 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 98
(Windows 98, 2000, Millennium, NT 4.0, and Mac OS). q Full-featured copies: Open HP LaserJet Copier. See Using HP LaserJet Copier for instructions. Canceling copy jobs Note You can use the following methods to cancel a copy job: q Simultaneously pressing both buttons on the copier/scanner control - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 99
8 Managing the toner cartridge This chapter provides information on the following subjects: q Using HP toner cartridges q Storing toner cartridges q Recycling toner cartridges q Saving toner q Redistributing toner q Changing the toner cartridge EN 97 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 100
influence their design or control their quality. Note The warranty does not apply to defects resulting from software, interfacing, or parts not supplied by HP. Storing toner cartridges CAUTION Do not remove the toner cartridge from its package until you are ready to use it. The shelf life - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 101
new HP LaserJet toner cartridge box. Since 1990, the HP LaserJet Toner Cartridge Recycling Program has collected more than 25 million used HP LaserJet toner cartridges that otherwise might have been discarded in the world's landfills. To join this recycling effort, follow the instructions provided - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 102
the clothing in cold water. Hot water sets toner into the fabric. 3 Reinsert the toner cartridge into the printer, and close the toner door. If the print is still light, install a new toner cartridge. See Changing the toner cartridge for instructions. 100 Chapter 8 Managing the toner cartridge EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 103
with a piece of paper. 3 2 Remove the new toner cartridge from the packaging, and gently shake it from side to side to distribute the toner evenly inside the cartridge. 3 Bend the tab on the right side of the cartridge to break it loose. Continued on next page. EN Changing the toner cartridge 101 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 104
tab until all the tape is removed from the cartridge. Put the tab in the toner cartridge box to return for recycling. 5 Insert the toner cartridge in the printer, making sure that the toner cartridge is in position. Close the toner door. 5 CAUTION If toner gets on your clothing, wipe it off with - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 105
Changing the pickup roller q Cleaning the pickup roller q Changing the printer separation pad See Hewlett-Packard's Web site for software and printer driver updates, frequently asked questions, and additional troubleshooting information. See Online services for the appropriate Web address. EN 103 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 106
to find the solution to common printer problems. For copying or scanning problems, see Finding the solution. Pages did not print q Light patterns: What light pattern is displayed on the printer control panel? See Printer light patterns for more information. q Error messages on screen: Is there - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 107
out of memory. You can release the Go button. continue printing. The software controls manual feed. If you do not want to be in manual feed mode, change the setting from your printer properties. See Printer properties (driver) for more information. The page being printed might be too complex for the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 108
q If the printer still has an error, contact HP Support. See Service and support. Accessory error All lights are blinking. q Remove the DIMMs and replace if necessary. See Memory (DIMM) for instructions. q Contact HP Support. See Service and support. 106 Chapter 9 Troubleshooting the printer EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 109
on the computer and will not allow the HP LaserJet 1200 to access the port. Try the following: q Disable all of the status windows for other printers. q Make sure that the printer's port setting is correct. Access the printer properties; see Printer properties (driver). The port settings are on the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 110
subdirectories, such as C:\Windows\Temp. q Print at a lower dpi. q Use an alternate printer driver (printer software), such as software for the HP LaserJet III. Note If you use a different printer driver, you will lose access to some product features. 108 Chapter 9 Troubleshooting the printer EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 111
port. The HP LaserJet printer The software was not driver icon (for the installed properly. HP LaserJet 1220 product) does not appear in the Chooser. Reinstall the software. The HP LaserJet scan The software was not driver icon (for the installed properly. HP LaserJet 1220 product) does - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 112
the HP LaserJet 1200 printer. If the printer resides on a network with multiple zones, make sure the correct zone is selected in the "AppleTalk Zones" box in the Chooser. Verify that the LaserWriter 8 driver is installed. Make sure the printer has been chosen in the Chooser by printing a self-test - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 113
in the Page Setup dialog box to deselect substituted fonts. USB Problems Unable to print from a third-party USB card. This error occurs when the When adding a third-party USB card, software for USB printers you might need Apple's USB Adapter is not installed. Card Support software. The most - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 114
Symptom Possible Cause Solution The HP LaserJet USB printer does not appear in the Macintosh Chooser after the driver is selected. This problem is caused by either a software or hardware component. Software troubleshooting q Check that your Macintosh supports USB. q Verify if your Macintosh has - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 115
to rename the printer, do this before selecting the printer in the Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer. EN Finding the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 116
the complexity of the page, or install more memory. A PS error page prints. Print job may not be PS. Make sure the print job is a PS job. Check to see whether the software application expected a setup or PS header file to be sent to the printer. 114 Chapter 9 Troubleshooting the printer EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 117
Error Font Error Solution You may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memory. Select unlimited downloadable fonts from printer driver. Select unlimited downloadable fonts from printer driver. EN Troubleshooting PostScript (PS) Errors - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 118
pickup roller or Changing the pickup roller for instructions. Printer curled the media q See Curl or wave for more information. q Open the straight-through output door to print straight through. See Printer output paths or Media for more information. 116 Chapter 9 Troubleshooting the printer EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 119
the printer driver, set Optimize for: to plain paper. • This may cause toner to fuse improperly if using heavy media. q Add printer memory. See Installing a DIMM (memory) for instructions. q Narrow media or heavy media will slow printing. Use normal media. EN Troubleshooting PostScript (PS) Errors - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 120
wrong printer driver might have been selected when the software was installed. Make sure that the HP LaserJet 1200 is selected in the printer properties. There might be a problem with your software application. Try printing from another software application. Missing graphics or text, or blank pages - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 121
. See Printer properties (driver) for more information. q Try using a different printer driver (software), such as the printer driver for the HP LaserJet III. Note If you use a different printer driver, you will lose access to some product features. EN Troubleshooting PostScript (PS) Errors 119 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 122
reject toner. Try a different type or brand of media. q The toner cartridge might be defective. See Managing the toner cartridge for more information. If these steps do not correct the problem, contact an HP-authorized dealer or service representative. 120 Chapter 9 Troubleshooting the printer EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 123
a new HP toner cartridge. See Changing the toner cartridge for instructions. Toner smear q If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lint-free cloth. See Identifying the printer's components or Cleaning the printer for - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 124
the same spot on the page, install a new HP toner cartridge. See Changing the toner cartridge for instructions. q The internal parts might have toner on them. See Cleaning the printer for more information. If the defects occur on the back of the page, the problem will probably correct itself after - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 125
Page skew q Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the fuser temperature might be too high. Check Optimize for: in the Paper tab of your printer driver, and make sure that it is set to the appropriate media. Wrinkles or creases q Make - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 126
toner scatter is normal for laser printing.) Try a different media type. See Printer media specifications for more information. q Turn over the stack of media in the tray. q Use media designed for laser printers. See Printer media specifications for more information. 124 Chapter 9 Troubleshooting - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 127
, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing. To correct and prevent these types of problems, you can clean the toner cartridge area and the printer media path. See the following sections for more - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 128
doing so, you can damage the printer. 2 With a dry, lint-free cloth, wipe any residue from the media path area and the toner cartridge cavity. 4 3 Replace the toner cartridge, and close the toner door. 4 Plug the power cord back into the printer. 126 Chapter 9 Troubleshooting the printer EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 129
specks or dots on the printouts, clean the printer media path. This process uses a transparency to remove dust and toner from the media path. Do not use bond or rough paper. 1 Load a transparency in the priority input tray. 2 Make sure that the printer is in the Ready state. 3 Press and hold the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 130
of a media jam by an error in the software and the printer control panel lights. See Printer light patterns for more information. Typical media jam locations Note q Toner cartridge area: See Removing a jammed page for instructions. q Input tray areas: If the page is still sticking out of the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 131
If you can remove the media without removing the 2 toner cartridge, do so, and continue with step 4. CAUTION To prevent damage to the toner cartridge, do not expose it to light. 3 Remove the toner cartridge, and 3 place it aside. Continued on next page. EN Clearing printer media jams 129 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 132
of the media that is most visible (this includes the middle), and carefully pull it free from the printer. 5 When you have removed the jammed media, replace the toner cartridge, and close the toner door and the straight-through output door. 5 Note The pressure release levers automatically close - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 133
cord from the printer, and allow the printer to cool. 2 Open the toner door, and remove the toner cartridge. 2 3 Find the pickup roller. 4 Release the small, white tabs on either side of the pickup roller, and rotate the pickup roller toward the front. Continued on next page. 3 4 EN Changing the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 134
slot of the previous pickup roller. See Cleaning the pickup roller for instructions. Note 6 Circular and rectangular pegs on each side prevent you the toner cartridge, and close the toner door. 9 Plug the printer in to turn it back on. 8 9 132 Chapter 9 Troubleshooting the printer EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 135
follow the instructions below: Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller. 1 1 Dab a lint-free cloth in . Before you close the printer and plug in the power cord, allow the alcohol to dry completely. 2 2 Using a dry, lint-free cloth, wipe the pickup - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 136
Remove the input trays. 2 3 Find the blue separation pad. 4 To pry the separation pad up from the spring-loaded base, insert a flat-edged screwdriver in the slot under the separation pad and twist until the tabs are free. Continued on next page. 3 4 134 Chapter 9 Troubleshooting the printer EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 137
base. If the separation pad is not straight or you see space on one side, remove the separation pad, make sure that the larger tab is on the 8 right, reinsert the separation pad, and snap both sides into place. 8 Reinsert the pickup roller, toner cartridge, and input trays. Plug the printer - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 138
136 Chapter 9 Troubleshooting the printer EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 139
10 Troubleshooting the copier/scanner This chapter provides information on the following subjects: q Finding the solution q Improving copy/scan quality q Cleaning the copier/scanner q Clearing copier/scanner jams q Replacing the copier/scanner separation pad q Removing the copier/scanner q Closing - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 140
not scan or text is missing q The text cannot be edited q The scan takes too long q Error messages appear on the screen Copying problems q No copy came out of the printer or the scanner did nothing q Copies are blank, missing images, or faded 138 Chapter 10 Troubleshooting the copier/scanner EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 141
. See the Getting Started Guide for attachment printer? instructions. See Removing the copier/scanner for instructions on removing the scanner. CAUTION To prevent damage, unplug the printer before checking the copier/scanner connection. Have you printed a configuration page to verify that the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 142
The HP LaserJet 1220 Print•Copy•Scan might not share a USB or parallel port. If you have a sound card, external hard drive, or network switchbox connected to the same port as the HP LaserJet 1220, the interface card or resolving device conflicts. 140 Chapter 10 Troubleshooting the copier/scanner EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 143
your printer? scanner for attachment instructions. See Removing the copier/scanner for instructions on removing the copier/scanner. CAUTION To prevent damage, unplug the printer before checking the copier/scanner connection. Is the wrong printer selected? Make sure that the HP LaserJet 1200 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 144
white stripes, or any other defect? See Improving copy/scan quality for more information. Is the scanner dirty? If the scanner is dirty, the image produced will not have optimum clarity. See Cleaning the copier/scanner for instructions. 142 Chapter 10 Troubleshooting the copier/scanner EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 145
The graphics settings might not be suitable for the type of from the original? scan job that you are performing. Try changing the graphics settings. Access these settings through the printer properties (driver). See Printer properties (driver) for more information. EN Finding the solution 143 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 146
. CAUTION Do not try to pull the original from the scanner; you might damage the scanner or your original. See Clearing copier/scanner jams for instructions. Is the original too small? The minimum size supported in the copier/scanner for the HP LaserJet 1200 is 50.8 by 90 mm (2 by 3.5 in.). The - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 147
can cause images in the foreground to blend too much. Try adjusting the settings before you scan the original or enhancing the image after you scan the original. See Adjusting the contrast for instructions. Also see Scanner resolution and color for more information. EN Finding the solution 145 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 148
, the printer and scanner share memory, which means that the scan might be slower. Is your computer set for bidirectional communication? See the documentation that came with your computer to change the BIOS settings. The recommended bidirectional setting is ECP. 146 Chapter 10 Troubleshooting the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 149
are acquiring an image from another device, such as a digital camera or another scanner, make sure that the other device is TWAIN compliant. Non-TWAIN-compliant devices do not work with the HP LaserJet 1220 Print•Copy•Scan software. q Make sure that you have connected the USB or parallel cable to - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 150
Started Guide for attachment instructions. See Removing the copier/scanner for instructions on removing the scanner. CAUTION To prevent damage, unplug the printer before checking the copier/scanner connection. Is the wrong printer selected? In Copy Plus, make sure that the HP LaserJet 1220 is - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 151
the page exceeds the maximum length, the copier/scanner stops. CAUTION Do not try to pull the original from the scanner; you might damage the scanner or your original. See Clearing copier/scanner jams for instructions. Is the original too small? The minimum size supported in the HP LaserJet 1220 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 152
you are copying to heavy media, use the straight-through output path (door open). q Adjust the software settings according to how you plan to use the copy or scanned page. See Enhancing the scanned image in HP Document Manager and Scanner resolution and color for more information. q If your copier - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 153
might be out. See Changing the toner cartridge for instructions. q The tape might not have been removed from the toner cartridge. See Changing the toner cartridge for instructions. Too light or dark q Try adjusting the settings. • HP LaserJet Copier: see Using HP LaserJet Copier for more information - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 154
the toner cartridge for instructions. Black dots or streaks q Ink, glue, correction fluid, or an unwanted substance might be on the scanner sensor. Try cleaning the copier/scanner. See Cleaning the copier/scanner for instructions. Unclear text q Try adjusting the settings. • HP LaserJet Copier - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 155
of toner scatter is normal for laser printing.) Try a different media type. See Printer media specifications for more information. q Turn over the stack of media in the tray. q Use media designed for laser printers. See Printer media specifications for more information. EN Improving copy/scan - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 156
is not wrinkled, folded, or damaged. q Make sure that the scanner is clean. See Cleaning the copier/scanner for instructions. q Use a carrier sheet. See Precautions for copying and scanning for instructions. Scan is skewed (crooked) q Adjust the media guides to the width of the media that you are - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 157
1 You might need to clean the copier/scanner after scanning or copying items that have ink that smudges or that have excessive dirt or dust. 1 Unplug the printer to turn the power off, and wait for the scanner to cool. 2 Open the scanner door. 2 3 Dampen a clean, cotton cloth with isopropyl - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 158
/scanner. See Supported media sizes and types for more information. q The original exceeds the maximum page length. See Supported media sizes and types for more information. q The media does not meet Hewlett-Packard specifications. See Printer media specifications for more information. An error - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 159
jams 1 1 Open the straight-through output door, and press the door release button to open the scanner door. 2 Find and grasp the original from the straight-through output door or copier/scanner door, whichever side sticks out further. 2 3 Pull gently and steadily. Note When you add new - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 160
scanner input tray feeds more than one page at a time, you might need to change the copier/scanner separation pad. Recurring problems 1 indicate that the copier/scanner because the tabs attach the black pad holder to the copier/scanner. This is normal. The pad holder is part of the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 161
remove the copier/scanner from the printer, follow the instructions below: CAUTION If you remove the copier/scanner before you unplug the printer, you might damage your printer and scanner. You must also unplug the printer before you reinstall the copier/scanner on the 1 printer. 1 Turn off - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 162
5 5 Replace the left side panel. See Closing the left side panel for instructions. 6 Replace the copier/scanner access panel. 6 160 Chapter 10 Troubleshooting the copier/scanner EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 163
To close the left side panel, attach it at the front of the printer first. There are two hinges that hold the front of the panel completely closed. If it is not, the toner door will not close completely, the amber light will blink, and the printer will not work. EN Closing the left side panel 161 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 164
162 Chapter 10 Troubleshooting the copier/scanner EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 165
11 Troubleshooting the print server This chapter provides information on the following subjects: q Finding the solution q Understanding the print server's light patterns q Using a print server configuration page q Understanding the print server configuration page q Verifying your hardware EN 163 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 166
Web site for troubleshooting HP JetDirect print servers: www.hp.com/support/net_printing Select your product type and number, and when displayed, select Support Documents, and Troubleshooting. q An HP JetDirect configuration page. See Printing a configuration page for instructions. 164 Chapter 11 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 167
following is an example of a typical HP JetDirect 175X configuration page. General Information TCP/IP Status:I/O Card Ready EN_802.231903 EN_SNAP2 EN_802.32 AppleTalk Status:Ready Name:HP LaserJet 1200 Series Zone:Saturn Zone Type:LaserWriter Type:HP LaserJet 1200 Network Number:68521 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 168
occurred for the HP JetDirect firmware. There is a valid USB device and connections, but the device is not supported. Make sure that the attached device is a printer. Blink (amber) A hardware fault occurred (for example, a short-circuit or a faulty cable). 166 Chapter 11 Troubleshooting the print - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 169
) or by accessing the embedded Web server on the HP JetDirect print server. Status field error messages The configuration page contains several Status fields for the print server and the supported protocols. One or more error codes and related error messages can be displayed in a Status field. See - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 170
Page sections and messages Section Description General HP JetDirect information Provides general print server status and identification information. USB port information Provides the USB printer values for the AppleTalk network protocols. 168 Chapter 11 Troubleshooting the print server EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 171
page for more information. I/O Card Not Ready: There is a problem with the print server or its configuration. Note If the print server is not ready, an error code and message appears. See Error messages. The HP the printer. The format is X.NN.NN, where X is a letter that depends on the HP JetDirect - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 172
information supplied by the printer's manufacturer. The number and asterisk, 1 *, means that the configuration and diagnostic pages are printed on the printer attached to this print server port 1. See USB port information for more information. 170 Chapter 11 Troubleshooting the print server EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 173
and multi-function devices (such as the HP LaserJet 1200) that allows multiple channels of simultaneous print, scan, and status communication. 1284.4: IEEE-standard protocol - A mode for printers and multi-function devices, such as the HP LaserJet 1200, that allows multiple channels of simultaneous - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 174
received with errors. Framing Errors Received The maximum CRC (Cyclic Redundancy Check) errors and framing errors. CRC errors are frames received with CRC errors. Framing errors are frames received with alignment errors. A large number of framing errors might indicate a cabling problem with your - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 175
manually disabled. Initializing: The print server is searching for the BOOTP server or trying to get the configuration file through TFTP. An additional status message might also display. Note If the print server is not ready, an error code . EN Understanding the print server configuration page 173 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 176
configuration via the Reverse Address Resolution Protocol. User Specified: Manual configuration via Telnet, the printer's control panel, HP Web JetAdmin, an embedded Web server, or another method. specified in the BOOTP reply from the host. 174 Chapter 11 Troubleshooting the print server EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 177
, printer1.support.company.com). Not Specified: A domain name has not been configured on the print server. The IP address of the Domain Name System (DNS) server. Not Specified: A DNS server's IP address has not been configured on the print server. The IP address of the Windows Internet Name Service - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 178
on the network, the URL of the host system used for HP Web JetAdmin services displays. The URL is limited to two lines and might be truncated. Not Specified: The URL of the HP Web JetAdmin host system could not be identified or is not configured. 176 Chapter 11 Troubleshooting the print server EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 179
/SPX was manually disabled. Initializing: The print server is registering the node address or name. An additional status message might also display. Note If the print server is not ready, an error code and message are counted and discarded. EN Understanding the print server configuration page 177 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 180
type by listening to the network data being transferred over the network. Disabled: A specific frame type for that network has been manually configured. The third column, RCVD, specifies how many packets have been received for each frame type. 178 Chapter 11 Troubleshooting the print server EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 181
manually disabled. Initializing: The print server is registering the node address or name. An additional status message might also display. Note If the print server is not ready, an error code and message displays. The name of the printer . EN Understanding the print server configuration page 179 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 182
network connections. If the connections are intact, run the power-on self-test: turn the printer off and back on. If the error persists, replace the print server. 08 LAN ERROR - INFINITE DEFERRAL There is a network congestion problem. Note If the print server is not connected to the network, this - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 183
Error Code and Message Description 0D LAN ERROR - TRANSMITTER OFF There might be a problem with your network cabling or the print server. Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test: remove and re- - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 184
Error Code and Message Description 42 INVALID IP ADDRESS The IP address specified for the print server (through BOOTP) is an invalid - INVALID PARAMETER One of the parameters on a line in the TFTP configuration file contained an invalid value. 182 Chapter 11 Troubleshooting the print server EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 185
Error Code destination:" keyword. 4F TFTP REMOTE ERROR The TFTP transfer of the configuration file a TFTP ERROR packet to the print server. 50 TFTP LOCAL ERROR The TFTP limit. 52 BAD BOOTP/DHCP REPLY An error was detected in the BOOTP or DHCP reply has not detected any errors. 56 DHCP NAK The - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 186
has been shut down because of a configuration SERVER change or reset request. This message automatically clears after a few seconds unless the printer is offline, in an error state, or servicing another I/O port or another network protocol. 184 Chapter 11 Troubleshooting the print server EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 187
printing correctly. See Printing a configuration page for instructions. See Troubleshooting the printer for more information about interpreting the printer configuration page and diagnosing and correcting printer problems. The print server q Attach the printer to the HP JetDirect 175X and attach the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 188
administrators troubleshoot configurations problems with the HP JetDirect print server. q Use a USB cable to temporarily attach the printer you might have a problem with the printer driver. Verify scanning over the network If the print server allows you to print, but not scan over the network, try - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 189
12 Service and support This chapter provides information on the following topics: q Availability q Hardware service q Extended warranty q Guidelines for repacking the printer q Service information form q Hewlett-Packard Support q Worldwide country/region sales and service offices EN 187 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 190
world. The availability of these programs varies depending upon your location. Hardware service If your hardware fails during the warranty period, Hewlett-Packard offers the following support options: q Hewlett-Packard repair services: Hewlett-Packard will arrange to pick up the unit, repair it, and - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 191
on the printer. q Remove the scanner. See Removing the copier/scanner for instructions. q Remove and keep any cables, trays, and optional accessories installed in the printer. q Remove and keep the toner cartridge. To prevent damage to the toner cartridge, store the toner cartridge in its original - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 192
instructions: Serial number: Please attach any relevant printouts when returning equipment. Do not ship accessories that are not required to complete the repair (for example, media trays, manuals, Personal Computer: Modem: Network: 4. Additional comments: 190 Chapter 12 Service and support EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 193
Hewlett-Packard service information q Hewlett-Packard SupportPack q HP FIRST Customer Support and product repair assistance (U.S. and Canada) During the warranty period, you can call 1-208-323-2551 Monday through Friday from 6 am to 10 pm and Saturday from 9 am to 4 pm (Mountain Time) free of charge - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 194
a free telephone support service during the warranty period. 32) (0) 2 626-8807 (41) (84) 880-1111 (49) (180) 525-8143 (43) (0) 0810 006-080 (47) 2211-6299 (45) 3929-4099 (358) 0203-47288 (46) (8) 619-2170 (39) (2) 264-10350 (34) (90) 232-1123 (351) 21 317-6333 192 Chapter 12 Service and support - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 195
support numbers If you require support after your warranty has expired, additional product repair services, or if your country/region is not listed below, see Worldwide country/region sales and service 445-543 (toll free) (63) (2) 867-3551 (48) (22) 519-0600 (351) (1) 301-7330 (7) (095) - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 196
South Africa (outside RSA) Taiwan Thailand Turkey Ukraine United Arab Emirates Vietnam 27-11 258 9301 (886) (02) 2717-0055 66 (2) 661-4000 (90) (212) 221 6969 7 (380-44) 490-3520 971-4-8839292 84 (8) 823-4530 194 Chapter 12 Service and support EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 197
the following services. World Wide Web URL You can obtain printer drivers, updated HP printer software, and product and support information from the following URLs: in the U.S. http://www.hp.com/support/lj1200 in Europe http://www2.hp.com You can obtain printer drivers from the following - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 198
Obtaining software utilities and electronic information You can obtain printer drivers from the following locations. U.S. and Canada Phone: Mail: Fax: (805) 257-5565 Hewlett-Packard Co. P.O. Box 1754 Greeley, CO 1-800-538-8787. In Canada, call 1-800-387-3154. 196 Chapter 12 Service and support EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 199
, contact your authorized dealer. Or use our Web site: http://www.hp.com/peripherals2/care_netlj/index.html HP FIRST HP FIRST fax will deliver detailed troubleshooting information about common software and troubleshooting tips for your HP product. You can call from any touch tone phone and request - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 200
275 7251 +65 275 7251 900-993123 020-79-5743 0800-551527 0800-551526 (886) (2) 719-5589 +66 (0) 2 661 3511 0800-960271 198 Chapter 12 Service and support EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 201
Hewlett-Packard Australia Ltd. 31-41 Joseph Street Blackburn, VIC 3130 Phone: (61) (3) 272-2895 Fax: (61) (3) 898-7831 Hardware Repair Center: Phone: (61) (3) 272-8000 Extended Warranty Support: Phone: (61) (3) 272-2577 Customer Information Center: Phone: (61) (3) 272-8000 Austria Hewlett-Packard - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 202
Fax: (385) (1) 488801010 Canada Hewlett-Packard (Canada) Ltd. 17500 Trans Canada Highway South Service Road Kirkland, Québec H9J 2X8 Phone: (1) (514) 697-4232 Fax : (86) (10) 6505-3888,x. 5450 Fax: (86) (10) 6505-1033 Hardware Repair Center and Extended Warranty Support: Phone: (86) (10) 6262-5666x. - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 203
Hewlett-Packard India Ltd. Paharpur Business Centre 21 Nehru Place New Delhi 110 019 Phone: (91) (11) 647-2311 Fax: (91) (11) 646-1117 Hardware Repair Center and Extended Warranty Support: Phone: (91) (11) 642-5073 (91) (11) 682-6042 Greece Hewlett-Packard Hellas 62, Kifissias Avenue Polis Center - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 204
Box 17295 Jebel Ali Free Zone Dubai, UAE Phone: (97) 14 88 15 456 Fax: (97) 14 88 Fax: (212) (2) 22 08 94 Hewlett-Packard Portugal Quinta da Fonte Edifico Bartolomeu Dias Porto Salvo 2780-667 Oeiras Portugal Phone: (351) (21) 4 82 85 00 Fax: (351) (21) 4 41 70 02 202 Chapter 12 Service and support - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 205
88 44 66 Fax: (41) (1) 753-7700(41) (1) 735 77 00 Warranty Support: (41) ( Fax: (66) (2) 666-3935-37 Hardware Repair Center: Phone: (66) (2) 661-3900 ext. 6001/ 6002 Customer Information Center: Phone: (66) (2) 661-3900 ext. 3211, 3232 South Africa Hewlett-Packard South Africa 9, Eastern Service - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 206
Phone: (44) (0) 8705 47 47 47 Technical Support Phone: (44) (0) 207 512 5202 United States Hewlett-Packard Company 11311 Chinden Blvd. Boise, ID 83714 USA Phone: (208) 323-2551 hp FIRST fax: (800) 333-1917 or (208) 334-4809 Authorized repair: (800) 243-9816 204 Chapter 12 Service and support EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 207
A Printer specifications This chapter provides information on the following topics: q Specifications q FCC compliance q Environmental Product Stewardship Program q Material safety data sheet q Regulatory statements EN 205 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 208
% (no condensation) Storage environment Printer unplugged from an AC outlet: q Temperature: 0° C to 40° C (32° F to 104° F) q Humidity: 10%-80% (no condensation) Acoustics Noise level During printing: 6.1 Bels sound power level (per ISO 9296) (HP LaserJet 1200 tested at 14 ppm) q Sound pressure - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 209
path - 60 to 163 g/m2 (16 to 43 lbs) Base memory 8 MB of ROM and 8 MB of RAM (16 MB on HP LaserJet 1200N) Upgrade memory expansion One DIMM slot available for an 8, 16, 32, or 64 MB RAM DIMM (slot filled on the HP LaserJet 1200N) Print resolution 1,200 dots per inch (dpi) EN Specifications - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 210
Printer specifications (continued) Duty cycle q 10,000 single-sided pages per month (maximum) q 1,000 single-sided pages per month (average) PCL Level 5e and 6 PostScript Level 2 Memory specifications DIMMs 100 pin, 66 MHz minimum speed Port availability USB 2.0 Parallel q IEEE 1284 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 211
equipment has been tested and found to is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. experienced radio/TV technician. Any changes or modifications to the printer that are not expressly approved by Hewlett-Packard could void - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 212
less toner, which might extend the life of the toner cartridge. Paper use This product's manual duplex (two-sided printing) and N-up printing (multiple pages printed on one page) features can reduce paper usage and the resulting demands on natural resources. 210 Appendix A Printer specifications - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 213
-use, free takeback program is available in over 25 countries/regions. Multi-lingual program information and instructions are included in every new HP Toner Cartridge and Consumables box. HP Printing Supplies Environmental Program Information Since 1990, the HP LaserJet Toner Cartridge Environmental - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 214
You can obtain Material Safety Data Sheets (MSDS) by contracting the HP LaserJet Supplies Web site at http://www.hp.com/go/msds. In the United States, if you do not have access to the Internet, call the U.S. HP FIRST (fax-on-demand service) at 1-800-231-9300. Use Index number 7 for a listing of the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 215
according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 1200 Series Model Number: C7044A, C7045A, C7046A, C7048A Product Options - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 216
since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 217
statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1200 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 218
216 Appendix A Printer specifications EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 219
B Printer and copier/scanner specifications This chapter provides information on the following topics: q Specifications q FCC compliance q Environmental Product Stewardship Program q Regulatory statements EN 217 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 220
HP LaserJet 1220 Print•Copy•Scan specifications Environmental specifications Operating environment Printer plugged into an AC outlet: q Temperature: 10° C to 32.5° C (50° F to 90.5° F) q Humidity: 20%-80% (no condensation) Storage environment Printer ISO 9296) (HP LaserJet 1220 tested at 14 ppm) - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 221
HP LaserJet 1220 Print•Copy•Scan specifications (continued) Physical specifications Dimensions q Width: 415 mm (16.3 in.) q Depth: 486 mm (19.1 in.) q Height: 416 mm (16.4 in.) Weight (including scanner module and toner cartridge installed) 8.7 kg (19.2 lb) Printer capacities and ratings Print - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 222
HP LaserJet 1220 Print•Copy•Scan specifications (continued) Duty cycle q 10,000 single-sided pages per month (maximum) q 1,000 single-sided pages per month (average) dots per inch (optical resolution) Duty cycle 2,000 pages per month 220 Appendix B Printer and copier/scanner specifications EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 223
equipment has been tested and found to is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. experienced radio/TV technician. Any changes or modifications to the printer that are not expressly approved by Hewlett-Packard could void - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 224
Product Stewardship Program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This HP LaserJet copier/scanner has been designed with several attributes to minimize the impact on our environment. The design of this - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 225
Declaration of Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 1200 Series Model Number: C7046 Product - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 226
since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 227
statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1200-laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 228
226 Appendix B Printer and copier/scanner specifications EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 229
C Print server specifications This chapter provides information on the following topics: q Specifications q FCC compliance q European community q Regulatory statements EN 227 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 230
link beat (link test pulse) signals. q See Getting to know the print server for more information about supported networks. Environmental specifications Operating environment q Temperature: 0° C to 55° C (32° F to 131° F) q Relative humidity: 15% to 95% at 40° C (104° F) q Altitude: 4.6 km - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 231
HP JetDirect 175X print server specifications (continued) Electrical specifications Power requirements q Input voltage • 175X - 13 vDC • Power module - (see Power module chart) q Nominal output voltage • 175X - N/A • - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 232
: 45 mm (1.8 in.) q Length: 129 mm (5.1 in.) Weight 108 g (3.9 oz.) USB Port Female "A" connector complies with USB specifications Safety Compliance The HP JetDirect 175X print server complies with the following safety regulations: q IEC 60950: (1991)+A1, A2, A3, A4/EN60950 (1992)+A1, A2, A3 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 233
FCC compliance This equipment has been tested and found to comply with the limits for a Class A radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it could cause interference to radio communications. Operation of this equipment in a residential area - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 234
Regulatory statements Declaration of Conformity The following Declaration of Conformity complies with ISO/IEC Guide 22 and EN45014. It identifies the product, manufacturer's name and address, and applicable specifications recognized in the European community. 232 Appendix C Print server - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 235
Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 8000 Foothills Blvd. Roseville, CA 95747-5677 USA declares that the product Product Name: HP Service Office or Hewlett-Packard GmbH, Department TRE, Herrenberger Strasse 130, D-71034 Böblingen (FAX:+49 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 236
Canada DOC regulations This equipment complies with Canadian EMC Class A requirements. Japan VCCI Class 1 regulations Korean EMI statement Taiwan Class A notice 234 Appendix C Print server specifications EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 237
Chinese safety statement EN Regulatory statements 235 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 238
236 Appendix C Print server specifications EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 239
D Media specifications This chapter provides information on the following topics: q Printer media specifications q Supported media sizes (printer) q Guidelines for using media EN 237 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 240
ordering the guidelines.) Always test media before you purchase a large quantity. Using media that does not meet Hewlett-Packard's specifications might cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. 238 Appendix - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 241
or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer. Paper usage Symptom Problem with paper Poor print quality or toner adhesion. Problems with feeding. Too moist, too rough, too smooth, or embossed. Faulty paper lot - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 242
Problem with paper Problems with feeding. Ragged edges. Solution Use good quality paper. Note Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised letterhead. The printer uses heat and pressure to fuse toner - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 243
When selecting labels, consider the quality of the following components: q Adhesives: The adhesive material should be stable at 200° C (392° F), the printer's maximum temperature. q Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 244
mm (0.25 in.) curl and should not contain air. Envelopes that trap air may cause problems. q Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. compatible with the heat and pressure in the printer: 200° C (392° F). The extra flaps and strips might cause - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 245
its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 42 lb (157 g/m2). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 246
244 Appendix D Media specifications EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 247
E Memory (DIMM) This chapter provides information on the following topics: q Installing a DIMM (memory) q Testing the DIMM installation q Removing a DIMM EN 245 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 248
to the HP LaserJet 1200, you can print more complex print jobs. To install a DIMM, follow the instructions below: printer. 2 To open the left side panel, gently pull it out. 3 Remove the DIMM chip from the antistatic bag it came in, grasping the chip on the top edge. Continued on next page - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 249
4 4 Position the DIMM chip in front of the slot located inside the I/O door. The gold contacts should be pointing toward the printer and the cutouts should be at the top and bottom. 5 Carefully press the DIMM chip into the slot, making sure that it is straight and - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 250
the DIMM installation To test the DIMM installation, print a configuration page and check the Memory Available specified on the page. See Printing a configuration page for more information. If the DIMM installation was unsuccessful, see Printer light patterns for DIMM troubleshooting steps. 248 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 251
Removing a DIMM 1 2 To remove a DIMM, follow the instructions below: CAUTION Handling a DIMM chip (memory) without wearing a grounded, antistatic device might damage the DIMM chip. 1 Turn off the power switch (220v models only), and unplug the printer. 2 To open the left side panel, gently pull it - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 252
250 Appendix E Memory (DIMM) EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 253
F Warranty and licensing This chapter provides information on the following topics: q Hewlett-Packard software license agreement q Hewlett-Packard limited warranty statement q Limited warranty for toner cartridge life EN 251 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 254
agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 255
1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved. EN Hewlett-Packard - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 256
notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects. 3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 257
REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 258
Note The following warranty applies to the toner cartridge that came with this printer. HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted. The warranty covers any defects or malfunctions in a new HP toner cartridge. How long does - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 259
rights which vary from state to state, province to province, or country to country. This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product. IN NO EVENT SHALL HEWLETT-PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 260
258 Appendix F Warranty and licensing EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 261
and supplies. Use accessories and supplies specifically designed for the HP LaserJet 1200 Printer and the HP LaserJet 1200 Print•Copy•Scan to ensure optimum performance. Ordering information Item Description or use Order number Printer memory Dual in-line memory module (DIMM) Boosts the - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 262
transparency film for use 92296T (letter) with HP LaserJet monochrome 92296U (A4) printers. Toner cartridges Toner cartridges Replacement toner cartridges for the HP LaserJet 1200. q 2,500 page cartridge q 3,500 page cartridge C7115A C7115X 260 Appendix G Accessories and ordering information - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 263
Used to hold media for the printer. RG0-1013CN Priority input tray Used to feed special media or for RG0-1014CN printing a first page. Scanner input tray Used to feed documents into the scanner. RG0-1069CN Scanner output bin Used to collect documents after scanning. RG0-1070CN Left side panel - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 264
Power module chart Note If two parts are listed for one country/region, you can use either part regardless of the output rating. Country/region Part Numbers Input Rating Output Rating Australia, New Zealand, 0950-3172 and Argentina 0950-3358 240 Vac 50 Hz 240 Vac 50 Hz 13 VDC @ 300 ma 13 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 265
H Scanner resolution and color This chapter provides information on the following topics: q Overview q Resolution and color guidelines q Resolution q Color EN 263 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 266
an image and the quality is not as you expected, you might have selected a resolution or color setting in the copier/scanner software that does not match your needs. Resolution and color affect scanned and copied images in the following ways: q Image clarity q Texture of gradations (smooth or rough - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 267
Resolution and color guidelines Intended use for scan Recommended resolution setting Recommended color settings Fax 150 dpi q Black and White E-mail 150 dpi q Black and White if the image does not require smooth gradation q Grayscale if the image requires smooth - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 268
.), but there is only room for a 38 x 63.5 mm (1.5 x 2.5 in.) image in your document. Set the scanner resolution to 75 dpi. Resolution Size of original Size after scanned and Recommended scanner altered resolution 76 x 127 mm (3 x 5 in.) 38 x 63.5 mm (1.5 x 2.5 in.) 76 x 127 mm (3 x 5 in.) 152 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 269
an issue or when you want the document to scan quickly. Scanner software Documents that contain mostly TWAIN driver color and black and white photos. Documents that contain mostly TWAIN driver text. Documents that contain mostly TWAIN driver color graphics. Documents that contain mostly TWAIN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 270
268 Appendix H Scanner resolution and color EN - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 271
155 client-server 44 Color 267 guidelines 265 Community name 51 configuration page 170 Compatibility LaserJet III 79 Components Copier/Scanner 29- 31 printer 14- 19 CONFIG BY 174 CONFIG FILE 174 configuration page messages Error Messages 180 Contrast adjust 88, 89 contrast sensitive originals 88 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 272
feature (OCR) 85 E-Mail, scan to 83 embedded web server 48 Envelopes printing 64, 65 Error messages 180 printer light patterns 105 on screen 107 scanner/copier troubleshooting 147 F Faster printing printer setting 79 FIRMWARE REVISION 169 FRAME TYPE 178 FRAMING ERRORS RCVD 172 G gateway bootptab - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 273
24 M Macintosh printer drivers 24 printing errors 111 selecting alternate PPD 113 software for 24 troubleshooting 109 Manual duplexing 71 Manual duplexing, card stock 73 Manual feed 70 Manufacturing ID 170 Media cards, printing 67 Copier/Scanner supported sizes and types 32 envelopes, printing 64 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 274
jams 128 scanner jams 156 scanning 33 Preventing problems 150 Primary Frame Type 177 Print quality settings 79 troubleshooting 123 print server Error messages 167 light patterns 166 Troubleshooting 164 Printer components 14- 19 control panel 15 default settings 23 driver 23 drivers, Macintosh 24 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 275
availability 188 see also Support 187 Service Location Protocol (SLP) 175 Settings print quality 79 printer properties (driver) 23 Quick Copy, changing 93 SNMP set community name configuration page 170 Software Copier Control Panel 38 Document Assistant 35 HP LaserJet Utility for Macintosh 24 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 276
jams 128 PS problems 114 scan/copy quality 150- 152 scanner paper jams 156 scanner/copier 137 turning off HP LaserJet Director 36 U UNABLE TO CONNECT DHCP SERVER 184 UNICAST PACKETS RCVD 172 UNSENDABLE PACKETS 172 V Voltage conversions printer 22 W Warranty 254 toner cartridge 256 Watermarks 74 - HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 277
- HP LaserJet 1220 | HP LaserJet 1200 Series - User Guide - Page 278
copyright © 2002 Hewlett-Packard Company www.hp.com/support/lj1200 www.hp.com/support/lj1220 hp LaserJet 1200 series products
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hp
LaserJet 1200
series products
user guide