HP LaserJet 3392 HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
HP LaserJet 3392 - All-in-One Printer Manual
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- HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 1
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 2
- HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 3
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 4
Copyright Hewlett-Packard Development Company, LP Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 5
panel...11 HP LaserJet 3390/3392 all-in-one parts 12 Front view...12 Back view...12 Interface ports...13 Control panel...13 2 Software Software installation...16 Typical installation...16 Minimum installation...16 Printer drivers...17 Supported printer drivers...17 Additional drivers...17 Select - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 6
the input trays...38 Loading documents to fax, copy, or scan 38 Loading input trays, HP LaserJet 3050/3052/3055 all-in-one 40 Priority input slot 40 250-sheet input tray (tray 1 40 Loading input trays, HP LaserJet 3390/3392 all-in-one 41 Single-sheet priority input slot (tray 1 41 250-sheet - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 7
LaserJet 3390/3392 all-in-one)...........52 To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one)........52 To print on both sides manually (HP LaserJet 3390/3392 all-in-one 54 Using features in the Macintosh printer driver 55 Creating and using presets in Mac OS X V10.3 and Mac - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 8
To redial manually 74 Canceling a fax job...75 To cancel the current fax job 75 codes...88 Reprinting a fax...89 Automatic two-sided printing (duplexing) of received faxes (HP LaserJet 3390/3392 all-in-one only)...90 Deleting faxes from memory 90 Using fax forwarding...91 Using fax polling...91 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 9
selection (HP LaserJet 3390/3392 all-in-one 134 Copying photos and books (HP LaserJet 3052/3055/3390/3392 all-in-one only 135 Viewing copy settings (HP LaserJet 3390/3392 all-in-one only 137 8 Scan Understanding scanning methods...140 Scanning from the all-in-one control panel (Windows 141 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 10
...148 Scanning by using optical character recognition (OCR) software 149 Readiris...149 Scanner resolution and color...150 Resolution and color guidelines 151 Color...151 To clean the scanner glass...152 9 Networking Set up the all-in-one and use it on the network (HP LaserJet 3052/3055/3390/3392 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 11
: network portion 184 IP address: host portion 184 IP address structure and class 184 Configuring IP parameters 185 Dynamic Host Configuration Protocol (DHCP 185 BOOTP...185 Subnets...186 Subnet mask...186 Gateways...186 Default gateway 186 10 Convenience stapler (HP LaserJet 3392 all-in-one - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 12
...196 Print on both sides (Windows 197 To print on both sides automatically (HP LaserJet 3390/3392 all-in-one).........197 To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one)......197 To print on both sides manually (HP LaserJet 3390/3392 all-in-one 199 Print on both sides - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 13
Receive toner warning e-mail messages from the all-in-one (HP LaserJet 3390/3392 all-in-one 244 View the control-panel menu items for the all-in-one (HP LaserJet 3390/3392 all-inone)...244 Use the convenience stapler 245 Load staples...247 Clear stapler jams...249 Replace the print cartridge 251 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 14
from the automatic document feeder (ADF 264 Order new supplies...266 12 Managing the all-in-one and maintenance Information pages...2. 68 Demo page...268 Usage page...268 Configuration page...268 Supplies Status page (HP LaserJet 3390/3392 all-in-one 270 Network configuration page 271 Fax logs - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 15
the print cartridge...295 Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 all-in-one 297 Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all-in-one 299 13 Troubleshooting Troubleshooting checklist...304 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 16
(PS) errors 357 Troubleshooting common Macintosh problems 358 Problems with Mac OS X V10.3 and Mac OS X V10.4 358 Troubleshooting tools...359 All-in-one pages and reports 359 Demo page...359 Configuration page 359 Supplies Status page (HP LaserJet 3390/3392 all-in-one 359 Fax reports...360 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 17
B Service and support Hewlett-Packard limited warranty statement 372 Print Cartridge Limited Warranty Statement 373 Availability of support and service...374 HP Customer Care...374 Hardware service...375 Extended warranty...375 Guidelines for repacking the printer...376 Appendix C All-in-one - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 18
xvi ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 19
1 All-in-one basics ● All-in-one configurations ● All-in-one features ● All-in-one parts ENWW 1 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 20
in the following configurations. HP LaserJet 3050 all-in-one HP LaserJet 3050 all-in-one printer, fax, copier, scanner ● Prints letter-size pages at speeds up to 19 pages per minute (ppm) and A4-size pages at speeds up to 18 ppm ● PCL 5e and PCL 6 printer drivers and HP postscript level 3 emulation - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 21
print cartridge is 2000 pages in accordance with ISO/IEC 19752. Actual yield depends on specific use. ● Hi-Speed USB 2.0 port and port for connecting to a 10/100Base-T network. ● 64-MB RAM. ● 50-page automatic document feeder (ADF). The HP LaserJet 3055 all-in-one printer, fax, copier, scanner has - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 22
and 50-page automatic document feeder (ADF). ● One available DIMM slot for memory expansion and additional font support (memory expandable to 192 MB). The HP LaserJet 3392 all-in-one printer, fax, copier, scanner has all of the features of the HP LaserJet 3390 allin-one, plus: ● Additional 250-sheet - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 23
of 80 g/m2 or 20 lb media at the all-in-one. ● Large-capacity replaceable staple cassette holds 1,500 staples. Networking (HP LaserJet 3052/3055/3390/3392 all-inone only) Printer driver features Automatic languageswitching Interface connections Environmental features Economical printing For more - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 24
levels that remain (HP supplies only; HP LaserJet 3390/3392 all-in-one). ● No-shake cartridge design. ● Authentication for HP print cartridges (HP LaserJet 3390/3392 all-in-one). ● Enabled supplies-ordering capability (HP LaserJet 3390/3392 all-in-one). ● Online user guide that is compatible with - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 25
yourself with the parts of the all-in-one HP LaserJet 3050 all-in-one parts Front view 5 4 6 3 7 2 8 1 1 Tray 1 2 Priority input slot 3 Output bin 4 Automatic document feeder (ADF) output bin 5 ADF input tray 6 ADF media lever 7 Control panel 8 Cartridge-door release ENWW All-in-one parts 7 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 26
Back view 10 11 9 12 9 Interface ports 10 Security-lock slot 11 Power switch. 12 Power receptacle Interface ports The HP LaserJet 3050 all-in-one contains one Hi-Speed USB 2.0 port and fax ports. 1 2 1 Hi-Speed USB 2.0 port 2 Fax ports 8 Chapter 1 All-in-one basics ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 27
the current job. 4 Copy controls. Use these controls to change commonly used default settings and to start copying. For instructions about copying, see Copy. 5 Scan controls. Use these controls to scan to e-mail or to a folder. For instructions about scanning, see Scan. ENWW All-in-one parts 9 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 28
bin 4 Automatic document feeder (ADF) input tray 5 ADF output bin 6 Control panel NOTE The control panel for the HP LaserJet 3055 all-in-one, with fax controls, is shown. The control panel for the HP LaserJet 3052 all-in-one does not have fax controls. 7 Cartridge-door release Back view 9 10 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 29
Speed USB 2.0 port. The HP LaserJet 3055 all-in-one also has fax ports. 1 2 3 1 Network port 2 Hi-Speed USB 2.0 port 3 Fax ports (HP LaserJet 3055 all-in-one only) Control panel 1 2 3 45 1 Fax controls (HP LaserJet 3055 all-in-one only; the HP LaserJet 3052 all-in-one does not have fax controls - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 30
HP LaserJet 3390/3392 all-in-one parts Front view 5 6 4 7 3 8 2 9 1 10 1 Tray 2 2 Single-sheet priority input slot (tray 1) 3 Print-cartridge door 4 Top (face-down) output bin 5 Control panel 6 Automatic document feeder (ADF) input tray 7 Automatic document feeder (ADF) output bin 8 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 31
Interface ports The HP LaserJet 3390/3392 all-in-one has two interface ports: a 10/100Base-T (RJ-45) network port and a Hi-Speed USB 2.0 port. The HP LaserJet 3390/3392 all-in-one also has fax ports. 1 2 3 1 Hi-Speed USB 2.0 port 2 Network port 3 Fax ports Control panel Use the following - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 32
14 Chapter 1 All-in-one basics ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 33
2 Software ● Software installation ● Printer drivers ● Software for Windows ● Software for Macintosh ENWW 15 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 34
typical installation: ● HP ToolboxFX ● HP LaserJet Scan program and driver ● HP LaserJet Fax ● Readiris OCR (not installed with other software; separate installation is required) ● Printer drivers (PCL 6, PCL 5e, PostScript Level 2 emulation) ● HP Director (Macintosh) ● HP All-in-One Setup Assistant - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 35
® model scripts. ● Linux drivers. ● Windows XP 64-bit drivers You can obtain Model Scripts for UNIX® and Linux by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. For Linux support see www.hp.com/go/linux. For UNIX support see www.hp.com/go - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 36
between PS and PCL printer languages. Printer-driver Help (Windows) Printer-driver Help is separate from program Help. The printer-driver help provides explanations for the buttons, checkboxes, and drop-down lists that are in the printer driver. It also includes instructions for performing common - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 37
Printers menu, click Show Info. Click the Installable Options menu. What other software is available? The all-in-one CDs include the HP Scanning software. See the Readme file that is provided on the allin-one CD for additional included software and for supported languages. ENWW Printer drivers - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 38
you to have the software CD. 1. Click Start, point to Settings, and click Control Panel. ● In Windows XP, click Start, and then click Control Panel 2. Double-click Add or Remove Programs. 3. Scroll through the list of software programs and click HP LaserJet 3390/3392 all-in-one. 4. Click Remove. 20 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 39
for Macintosh For Mac OS X V10.3 and Mac OS X V10.4, use Print Center to print. The all-in-one includes the following software for Macintosh computers. NOTE For Macintosh computers, HP ToolboxFX is not supported. HP Director HP Director is a software program that is used when working with documents - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 40
(Mac OS X V10.3 and Mac OS X V10.4) PDEs are code plug-ins that provide access to all-in-one features, such as information about the number of copies, two-sided printing, and quality settings. An installation program for the PDEs and other software is provided on the HP LaserJet 3390/3392 all-in-one - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 41
support Web site for help or more information (see HP Customer Care). Installing Macintosh printing system software for networks To install printer drivers for Mac OS X V10.3 and Mac OS X V10.4 1. Connect the network cable between the HP LaserJet 3052/3055/3390/3392 all-in-one and a network - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 42
24 Chapter 2 Software ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 43
3 Media specifications ● General guidelines ● Choosing paper and other media ● Guidelines for using media ● Supported media weights and sizes ● Printing and storage environment ENWW 25 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 44
Hewlett-Packard has no control. Before purchasing large quantities of print media, always test a sample and make sure that the print media meets the requirements specified in this user guide and in the HP LaserJet Printer Family Print Media Guide, which you can view on the Web at www.hp.com/support - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 45
the all-in-one. Avoid the following types of media to prevent possible damage: ● Do not use media with staples attached. ● Do not use transparencies designed for inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers. ● Do not - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 46
-through output path (HP LaserJet 3390/3392 all-in-one only). Check the all-in-one and make sure that the appropriate media type has been selected. Do not use paper with cutouts or perforations. Use good quality paper. NOTE The all-in-one uses heat and pressure to fuse toner to the paper. Make - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 47
. CAUTION You can print transparencies from a 250-sheet tray (tray 1 on the HP LaserJet 3050/3052/3055 all-in-one; tray 2 or optional tray 3 on the HP LaserJet 3390/3392 all-in-one). However, do not load more than 75 transparencies at one time into the tray. ENWW Guidelines for using media 29 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 48
from the priority input slot. For the HP LaserJet 3390/3392 all-in-one, HP recommends that you print envelopes from the single Envelopes that trap air can cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cutouts, synthetic - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 49
laser printer. The HP LaserJet 3390/3392 all-in-one is designed to accommodate card stock by opening the rear output door to use the straight-through output path. For optimum performance, do not use paper heavier than 157 g/m2 (42 lb). Paper that is too heavy might cause misfeeds, stacking problems - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 50
laid, or linen, might require the special fuser modes that are available on some printer models to achieve adequate toner adhesion. NOTE Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However, this variation is - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 51
lb) Up to 10 1 The all-in-one supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes. 2 Capacity can vary depending on media weight and thickness, and environmental conditions. 3 Hewlett-Packard does not guarantee results when printing with - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 52
of print media. Check the printer driver for supported sizes. 2 Capacity can vary depending on the media weight and thickness, and environmental conditions. Table 3-4 Single-sheet priority input slot specifications, HP LaserJet 3390/3392 all-in-one Media Dimensions1 Weight Capacity2 Paper - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 53
HP LaserJet 3052/3055/3390/3392 all-inone, use the flatbed scanner if the original is fragile, thin, thick, too small for the ADF, or a photograph. Also use the flatbed scanner for the fit-to-page copying feature. The flatbed scanner provides the best fax, copy, and scan resolution. ENWW Supported - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 54
of paper is to rewrap it tightly in its moisture-proof wrapping. If the all-in-one environment is subject to extremes, unwrap only the amount of paper to be used during the day and air conditioning vents or near windows and doors that are frequently open. 36 Chapter 3 Media specifications ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 55
4 Using the all-in-one ● Loading media into the input trays ● Controlling print jobs ● Using the all-in-one control panel ENWW 37 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 56
copy, or scan Use these instructions to load originals into the all-in-one for scanning. For the best quality scans, use the flatbed scanner. To load originals onto the flatbed scanner (HP LaserJet 3052/3055/3390/3392 all-in-one only) 1. Make sure that the automatic document feeder (ADF) contains no - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 57
ADF until it does not move any farther. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 Document Loaded appears on the control-panel display. 3. Adjust the media guides until they are snug against the media. HP LaserJet 3050 4. The document is now ready to be faxed/copied/scanned - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 58
the HP LaserJet 3050/3052/3055 all-in-one holds up to 10 sheets of media up to 163 g/m2 (43 lb) in weight or one envelope, transparency, or card. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side media guides - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 59
prevent jams and skewing, always adjust the side media guides before feeding the media. NOTE When feeding media into the single-sheet priority input slot on the HP LaserJet 3390/3392 all-in-one, the all-in-one pulls the media partially into the all-in-one and then pauses. You must wait for the all - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 60
together under the Paper Source pop-up menu. ● Windows: In the Print dialog box in your software program, select the Source (tray), if possible. Otherwise, select a tray from the Source is field from the Paper tab in your printer driver. ● Mac OS X V10.3 and Mac OS X V10.4: From the Print dialog box - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 61
-panel display in a language other than the default for your country/region. To change the all-in-one control-panel display language 1. Press Menu. 2. Use the < or the > button to select System setup, and then press . 3. Use the < or the > button to select Language, and then press . 4. Use the < or - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 62
which means that any type and any size of supported media can be printed from that tray. Configure your trays for the size and type using the following instructions only if you regularly need to print on a specific the type. 7. Press to save your selection. 44 Chapter 4 Using the all-in-one ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 63
Changing the alarm volume The alarm sounds when the all-in-one presents an alert or critical error message. The alarm duration length is one second. To change the alarm volume 1. Press Menu. 2. Use the < or the > button to select System setup, and then press . 3. Use the < or the > button to select - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 64
key-press volume controls the sound that is made when an all-in-one control-panel button is pressed. To change the all-in-one control-panel key-press volume 1. Press Menu. 2. Use the < or the > button to select System setup, and then press . 3. Use the < or the > button to select Volume settings - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 65
This section provides information about common printing tasks. ● Using features in the Windows printer driver ● Using features in the Macintosh printer driver ● Selecting an output location (HP LaserJet 3390/3392 all-in-one) ● Printing on special media ● Canceling a print job For information about - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 66
Using features in the Windows printer driver When you print from a software program, many of the product features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printer-driver Help. The following features are - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 67
size paper, with or without scaling. To reduce or enlarge a document 1. Open the printer driver (see Gaining access to the printer drivers). 2. On the Effects tab, next to % of normal size, type the percentage by the document as you specified. ENWW Using features in the Windows printer driver 49 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 68
list for future use. Using different paper and printing covers Follow these instructions for printing a first page that is different from other pages in the print job. 1. Open the printer driver (see Gaining access to the printer drivers). 2. On the Paper or Paper/Quality tab, select the appropriate - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 69
the automatic duplexer on the HP LaserJet 3390/3392 all-in-one. Manual duplexing is available on the HP LaserJet 3050/3052/3055/3390/3392 all-in-one. To duplex manually, print on both sides of a page by feeding the page through the all-in-one twice. NOTE In the printer driver, Print on Both Sides - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 70
of the paper. To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one) NOTE The printer driver also contains instructions and graphics for manually duplexing. 1. In the software program, open the all-in-one properties (printer driver). 2. On the Finishing tab, select Print on Both - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 71
of media in the input tray again. The printed side should be facing down with the top edge feeding into the all-in-one first. 1 HP LaserJet 3050 HP LaserJet 3052/3055 7. On the computer screen, click OK and wait for the second side to print. ENWW Using features in the Windows printer driver 53 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 72
manually (HP LaserJet 3390/3392 all-in-one) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one feeding into the all-in-one first. Follow the instructions in the pop-up window that appears before feeding the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 73
on one sheet of paper (Macintosh) ● Printing on both sides (Macintosh) NOTE Settings in the printer driver and software program generally override control-panel settings. Software-program settings generally override printer-driver settings. Creating and using presets in Mac OS X V10.3 and Mac OS - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 74
printer drivers). 2. On the Cover Page pop-up menu, select whether to print the cover page Before Document or After Document. 3. If you are using Mac OS X V10.3 or Mac print multiple pages on one sheet of paper 1. Open the printer driver (see Gaining access to the printer drivers). 2. Click the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 75
) Automatic two-sided printing (duplexing) is available by using the automatic duplexer on the HP LaserJet 3390/3392 all-in-one. Manual duplexing is available on the HP LaserJet 3050/3052/3055/3390/3392 all-in-one. To duplex manually, print on both sides of a page by feeding the page through the all - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 76
the stack of media in the input tray again. The printed side should be facing down with the top edge feeding into the all-in-one first. 1 HP LaserJet 3050 HP LaserJet 3052/3055 7. On the computer screen, click OK and wait for the second side to print. 58 Chapter 5 Printing ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 77
To print on both sides manually (HP LaserJet 3390/3392 all-in-one) (Macintosh) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 78
Selecting an output location (HP LaserJet 3390/3392 allin-one) The HP LaserJet 3390/3392 all-in-one comes with the top output bin and back of the all-in-one when the rear output door is open. ● Open the rear output door to use the straight-through output path if problems occur when printing to the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 79
(HP LaserJet 3050/3052/3055 all-in-one) 1. Open the media input tray and remove any media. 2. Load the media. Make sure that the top of the media is forward and the side to be printed on is facing up. 3. Adjust the media guides to the length and width of the media. 4. For Windows printer drivers - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 80
Printing on special media (HP LaserJet 3390/3392 all-in-one) 1. Open the rear output door. 2. Before feeding the media, open the single-sheet priority input slot (tray 1), and adjust the media guides to the width of the media. 3. Feed a single page into the single-sheet priority input slot (tray 1). - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 81
printers, such as HP transparency film and HP LaserJet labels. See Guidelines for using media for more information. CAUTION Be sure to set the correct media type in the all-in-one settings. The all-in-one multiple sheets. See Supported media weights and sizes for the supported media sizes. CAUTION - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 82
the rear output door (HP LaserJet 3390/3392 all-in-one). Heavy paper ● Any tray will print most heavy media that does not exceed 105 g/m2 (28 lb bond). ● Use tray 1 for card stock (135 g/m2 to 216 g/m2; 50 to 80 lb cover). ● In either the software program or the printer driver, select Heavy (106 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 83
in a print queue (computer memory) or print spooler, delete the job there. ● Windows 98, Windows Me, or Windows 2000: Go to the Printer dialog box. Click Start, click Settings, and then click Printers. Double-click the all-in-one icon to open the window, select your print job, and then click Delete - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 84
66 Chapter 5 Printing ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 85
set up your fax ● Connecting additional devices NOTE Many of the functions that are described in this chapter also can be performed by using the HP ToolboxFX. For instructions about using the HP ToolboxFX, see the HP ToolboxFX online Help. ENWW 67 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 86
HP LaserJet 3390/3392 This section describes how to fax a document. Specifying the fax settings Before you can begin using the all-in-one fax features, you must complete the following tasks: ● Setting the time and date ● Setting the fax header NOTE If you are installing the all-in-one software - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 87
the control panel, press Menu. 2. Use the < or the > button to select System setup, and then press . 3. Press Menu to select Time/Date. 4. Use the < or the control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or the > button to select Fax Header, - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 88
ADF) input tray or on the flatbed scanner. 3. Press Start Fax. If the pages that you want to send are in the ADF, then faxing begins automatically. 4. If the all-in-one ADF has exited the all-in-one, you can start sending another fax, copying, or scanning. You can assign a one-touch key or speed-dial - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 89
select NO. The all-in-one scans the document into memory and manually (ad hoc faxing) Use the following instructions to send a fax to a group of recipients that has not been assigned a group-dial entry: 1. Load the document into the automatic document feeder (ADF) input tray or on the flatbed scanner - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 90
allin-one updates the fax activity log by adding the error, and then it proceeds to the next number in the group. NOTE The fax activity log feature is not supported in the software for Windows 98 or Windows Me, but you can print the fax activity log by using the control panel. For instructions, see - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 91
tones, international-access tones, or calling-card-acceptance tones before continuing to dial. To use manual dial with the flatbed scanner (HP LaserJet 3050/3052/3055 all-in-one) 1. On the all-in-one control panel, press Start Fax. The control-panel display shows the following message: Send from - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 92
To redial manually 1. Load the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. On the all-in-one control the document on the flatbed scanner, press (or place the document on the flatbed scanner and then press ). After scanning the page, Another page? - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 93
Canceling a fax job Use these instructions to cancel a single fax that is currently dialing setting. 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or the > button to select Fax Send setup, and then press . 4. Use the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 94
-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or the > button to select Fax Send setup, and For instructions about changing the default fax resolution, see Changing resolution settings. NOTE To change the fax contrast or glass-scan - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 95
flatbed scanner scans when you send a fax from the scanner. The factory-set default is determined by the region/country in which you purchased the allin-one. To change the default glass-size setting 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 96
for the redial-on-communication-error option is On. 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or the > button to select Fax Send setup, and then press . 4. Use the < or the > button to select Redial Comm Err - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 97
the fit-to-page option is turned on, the all-in-one automatically reduces long faxes up to 75% to fit the 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or the > button to select Fax Recv. setup, and then press . - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 98
or unblock fax numbers by using the control panel: 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or the > button to select Fax Recv. setup, and then press . 4. Use the < or the > button to select Block faxes, and - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 99
be used for group-dials. Using dialing characters When using the control panel to enter your name in the header or to enter a name for a one-touch key, speed-dial entry, or group-dial entry, press the appropriate alphanumeric button repeatedly until the letter that you need appears. Then, press the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 100
(HP LaserJet 3055 all-inone), and 9 through 16 (HP LaserJet 3390/3392 all-in-one) are all available by pressing Shift and the associated one-touch key on the control panel. NOTE Speed-dial entries, one-touch keys, and group-dial entries are more easily programmed from the software. For instructions - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 101
and then press . 7. Press to confirm the deletion. To program speed-dial entries or one-touch keys quickly NOTE The following procedure cannot be used to program a group-dial entry. For group-dial entry instructions, see To program group-dial entries. 1. Press Phone Book, enter an unprogrammed speed - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 102
of speed-dial entries. Group-dial entries using numbers 1 through 10 (HP LaserJet 3050 all-in-one), 1 through 12 (HP LaserJet 3055 all-inone), or 1 through 16 (HP LaserJet 3390/3392 all-in-one) are also associated with the corresponding one-touch key on the control panel. Any individual speed-dial - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 103
to delete, and then press . 7. Press to confirm the deletion. To delete an individual from a group-dial entry 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Press to select Phone Book. 4. Use the < or the > button to select Group - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 104
every fax number you enter at the control panel or from the software. The maximum number of characters for a dial prefix is 50. manual dial. For instructions, see Using manual dial. To set the dial prefix 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 105
the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. On the all-in-one control panel, press Menu. 3. Use the press the one-touch key. NOTE This feature does not support undefined (ad hoc) groups. 9. Press or Start Fax. The all-in-one scans the document - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 106
. To use billing codes 1. On the all-in-one control panel, enter the phone number manually, by one-touch key, or by speed-dial or group-dial entry. 2. Load the document in the automatic document feeder (ADF) input tray or on the flatbed scanner. 3. Press Start Fax. 4. Enter the billing code, and - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 107
you want to reprint a fax because the print cartridge was empty or if the fax was printed on change this setting from the all-in-one control panel, complete the following steps: 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 108
(duplexing) of received faxes (HP LaserJet 3390/3392 all-in-one only) When Print duplex is On, all faxes received are printed two-sided. The factory-set default for printing faxes two-sided is Off. To change the print duplex setting for faxes 1. On the all-in-one control panel, press Menu. 2. Use - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 109
. When it is using the fax-forwarding feature, the all-in-one (rather than the computer) must be receiving the faxes, and the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or the > button to select Fax Recv. setup, and then - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 110
-model fax machine. To change the silence-detect mode 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or the > button to select Fax Recv. setup, and then press . 4. Use the < or the > button to select Silence Detect, and - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 111
is On. You should change the V.34 setting only if you are having trouble sending a fax to or receiving a fax from a particular device. Turning change the V.34 setting 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 112
. 6. Press to save your selection. To change the fax-sounds (line-monitor) volume (HP LaserJet 3055/3390/3392 all-in-one) Complete the following steps to change the fax-sounds volume on the (HP LaserJet 3055/3390/3392 all-in-one). 1. Press Volume on the control panel. 2. Use the < or the > button to - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 113
Fax logs and reports Use the following instructions to print fax logs and reports: Printing the fax that have been received to the all-in-one ● All faxes that have been sent from the control panel ● All faxes that have been sent from the fax software driver To print the fax activity log Use the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 114
fax that was sent or received. To print a fax call report 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Reports, . Setting print times for the fax call report You can set the all-in-one to print a fax call report after any of the following events: ● Every fax - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 115
> button to select PhoneBook report, and then press . The all-in-one exits the menu settings and prints the report. Printing the billing-code report The billing data is deleted. To print the billing-code report 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 116
blocked fax numbers. For information about blocking fax numbers, see Blocking or unblocking fax numbers. To print the block-fax list 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Reports, and then press . 3. Use the < or the > button to select Block Fax list - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 117
or Mac OS X V10.4. To send a fax from the software (Windows 2000 or XP) The procedure to send a fax varies according to your specifications. The most typical steps follow. 1. Click Start, click Programs (or All Programs in Windows XP), and then click Hewlett-Packard. 2. Click HP LaserJet all-in-one - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 118
the fax print driver from the printer drop-down list. The fax software appears. 4. Windows users: Complete steps 2 through 5 in the Windows section of Sending and receiving faxes by using a computer. -orMac users: Complete steps 2 through 6 in either the Mac OS X V10.3 or the Mac OS X V10.4 section - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 119
"Fax Receive Mode," select Receive faxes to this computer. To view a fax that was received to your computer 1. Open HP ToolboxFX. 2. Select the HP LaserJet 3050/3055/3390/3392 all-in-one. 3. Click Fax. 4. Click Fax Receive Log. 5. In the "Fax Image" column, click the "view" link of the fax that - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 120
one, you must change how the all-in-one answers incoming faxes. See Setting the answer mode for instructions. Manual. To set the answer mode To set or change the answer mode, complete the following steps: 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 121
The control-panel display shows the answer mode setting that you specified. ENWW Other ways to set up your fax 103 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 122
that you can answer voice calls and the all-in-one can answer fax calls. If you subscribe to a ring-pattern service with your telephone company, you must set the all-in-one to answer the correct ring pattern. Not all regions/countries support unique ring patterns. Contact your telephone company to - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 123
rings allowed varies by country/region.) One line with two separate numbers and a ring-pattern service One or two rings. (If you all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or the > button to select Fax Recv. setup, and then - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 124
flatbed scanner (HP LaserJet 3055/3390/3392 all-in-one) when sending a fax by dialing from an extension telephone. 2. Pick up the handset of a telephone that is connected to the same line as the all-in-one. Dial the fax number by using the telephone keypad. 3. When the recipient answers, instruct - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 125
also uses the 1-2-3 sequence. The telephone company service does not work if it conflicts with the all-in-one. To make an extension telephone available to receive faxes 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 126
splitter, plug an external Line1/Line2 splitter (not included with the HP LaserJet all-in-one) into the telephone jack. NOTE Two different kinds of splitters are all splitters are compatible with the all-in-one, and not all regions/countries support the use of splitters. 3. Locate the fax ports on the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 127
the fax settings. Connecting the all-in-one to a phone line (HP LaserJet 3390/3392 all-in-one) To connect the all-in-one to a jack that controls two telephone all splitters are compatible with the all-in-one, and not all regions/countries support the use of splitters. 3. Locate the fax ports on the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 128
the fax side of the splitter. NOTE If you do not know which side of the splitter is for the fax number, connect a telephone to one splitter jack and dial the fax number. If you get a busy signal, the telephone is connected to the fax side of the splitter. If you - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 129
the setup of your telephone lines, you can connect additional devices to the telephone line along with the HP LaserJet all-in-one. As calls and voice calls, or if you have one telephone line that has two telephone numbers and a ring-pattern service, you might want to connect the following devices: - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 130
that you want to connect. 2. If you have not yet connected your all-in-one to a telephone line, see Connecting the all-in-one to a phone line (HP LaserJet 3050/3055 all-in-one) before proceeding. The all-in-one should already be connected to a telephone jack. 3. Locate the fax ports on the back - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 131
5. To connect an internal or external modem on a computer, plug one end of a telephone cord into the all-in-one "telephone" port (the port that is marked with a telephone icon). Plug the other end of the cord into the modem "line" port. NOTE Some modems - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 132
8. To connect a telephone, plug a telephone cord into the previous device's "telephone" port. Plug the other end of the telephone cord into the telephone "line" port. 9. After you have finished connecting additional devices, plug all of the devices into their power sources. 114 Chapter 6 Fax ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 133
that you want to connect. 2. If you have not yet connected your all-in-one to a telephone line, see Connecting the all-in-one to a phone line (HP LaserJet 3390/3392 all-in-one) before proceeding. The all-in-one should already be connected to a telephone jack. 3. Remove the plastic insert from the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 134
4. To connect an internal or external modem on a computer, plug one end of a telephone cord into the all-in-one "telephone" port. Plug the other end of the telephone cord into the modem "line" port. NOTE Some modems have a second "line" port to connect to a - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 135
you have finished connecting additional devices, plug all of the devices into their power sources. 9. Close the left side panel, and then close the print-cartridge door. When closing the left side panel, make sure that the fax cords are routed through the upper notch in the panel. ENWW Connecting - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 136
118 Chapter 6 Fax ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 137
books (HP LaserJet 3052/3055/3390/3392 all-in-one only) ● Viewing copy settings (HP LaserJet 3390/3392 all-in-one only) NOTE Instructions for using the flatbed scanner glass do not apply to the HP LaserJet 3050 all-in-one. For the HP LaserJet 3050 all-in-one, use the automatic document feeder (ADF - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 138
Starting a copy job NOTE There are no fax buttons on the HP LaserJet 3052 all-in-one. The control panel shown is the control panel on the HP LaserJet 3055 all-in-one. 120 Chapter 7 Copy ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 139
LaserJet 3052/3055 HP LaserJet 3390/3392 2. Press Start Copy on the all-in-one control panel to start copying. 3. Repeat the process for each copy. For more detailed instructions about loading documents onto the flatbed scanner or into the ADF input tray, see Loading documents to fax, copy, or scan - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 140
that include both text and graphics. If you want to conserve toner, and the copy quality is not as important, select Draft. To adjust -in-one control-panel display. To adjust the default copy quality 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Copy setup, and - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 141
the default lighter/darker setting NOTE The default lighter/darker setting affects all copy jobs. 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Copy setup, and then press . 3. Use the < or the > button to select Def. Light/dark, and then press . 4. Use the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 142
HP LaserJet 3052/3055/3390/3392 all-in-one only) ● 2 pages/sheet ● 4 pages/sheet ● Custom: 25-400% NOTE When using the Fit to page setting, copy from the flatbed scanner the current job 1. On the all-in-one control panel, press Reduce/Enlarge. 2. Select all-in-one control-panel display. You must change - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 143
setting of Original=100%, all copies will be the same size as the original document. 1. Press Menu. 2. Use the < or the > button to select Copy setup, and then press . 3. Use the < or the > button to select Def. Redu/Enlrg, and then press . 4. Use the < or the > button to select the option - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 144
has been completed. During this time, Settings=Custom appears on the all-in-one control-panel display. To change the number of copies for the current job (HP LaserJet 3052/3055/3390/3392 all-in-one) 1. On the all-in-one control panel, press # of Copies. 2. Use the alphanumeric buttons to type the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 145
setting for the current job (HP LaserJet 3052/3055/3390/3392 allin-one only) NOTE For the HP LaserJet 3050 all-in-one, change the default copy- copy-collation setting 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Copy setup, and then press . 3. Press to select - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 146
Light ● Heavy ● Cardstock ● Envelope ● Vellum ● Rough Paper To change the media size and type for the current job (HP LaserJet 3052/3055/3390/3392 all-inone) NOTE For the HP LaserJet 3050 all-in-one, change the default media size and type settings to change the media size and type. 1. On the all-in - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 147
the selection. To change the default media-type setting 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select System setup, and then press . 3. Use the < or the > button to select Paper setup, and then press . 4. Use the < or the > button to select Def. paper type - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 148
) To copy a multiple-page stack of two-sided documents (HP LaserJet 3050 all-in-one) Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the automatic document feeder (ADF) input tray with the first page facing down, and - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 149
sided documents (HP LaserJet 3052/3055 all-in-one) To copy a multiple-page stack of two-sided documents (3052/3055 all-in-one) Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the automatic document feeder (ADF) input - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 150
tray with the first page facing up, and with the top of the page leading into the ADF. NOTE Two-sided copying from the flatbed scanner glass is not supported. HP LaserJet 3390/3392 2. On the all-in-one control panel, press 2-Sided. 3. Use the < or the > button to select Copy to 2 to 2 sided, and - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 151
To change the default 2-Sided setting 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Copy setup, and then press . 3. Use the < or the > button to select Default automatic two-sided printing (duplexing) to copy documents (HP LaserJet 133 3390/3392 all-in-one) - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 152
tray selection (HP LaserJet 3390/3392 all-in-one) The all-in-one is set to automatically pull media from trays that contain media. The all-in-one always pulls media from the priority input tray (tray 1) if you insert media into tray 1. If there is no media in tray 1, the all-in-one attempts to pull - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 153
HP LaserJet 3052/3055/3390/3392 all-in-one, not from the automatic document feeder (ADF). 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upperleft corner of the photo in the lower-right corner of the glass. HP LaserJet 3052/3055 HP LaserJet 3390/3392 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 154
2. Gently close the lid. HP LaserJet 3052/3055 HP LaserJet 3390/3392 3. Gently press down on the lid to press the book to the flatbed scanner surface. HP LaserJet 3052/3055 HP LaserJet 3390/3392 4. Press Start Copy. 136 Chapter 7 Copy ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 155
Viewing copy settings (HP LaserJet 3390/3392 all-in-one only) Use the Current Settings button to see the copy settings for the current copy job. remaining copy settings and to change any copy settings that you want to change. ENWW Viewing copy settings (HP LaserJet 3390/3392 all-in-one only) 137 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 156
138 Chapter 7 Copy ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 157
-in-one control panel (Windows) ● Scanning by using HP LaserJet Scan (Windows) ● Scanning from the all-in-one and HP Director (Macintosh) ● Canceling a scan job ● Scanning by using other software ● Scanning a photo or a book ● Scanning by using optical character recognition (OCR) software ● Scanner - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 158
the all-in-one control panel (Windows) or Scanning from the all-in-one and HP Director (Macintosh). ● Scan from the computer by using HP LaserJet Scan (Windows): In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. See Scanning by using HP LaserJet Scan (Windows). If the all - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 159
in-one is connected through a network, scanning from the all-in-one control panel is turned off . NOTE For the best scan quality, place your originals onto the flatbed scanner (on the HP LaserJet 3052/3055/3390/3392 all-in-one), rather than loading them into the automatic document feeder (ADF) input - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 160
1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. NOTE Pressing Start Scan on the all-in-one control panel also starts HP LaserJet Scan when the all-in-one is directly connected to the computer. 2. Click Setup and then follow the onscreen instructions. ● Create a new - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 161
the following instructions. NOTE To use this feature in Windows, a file destination must be programmed in the scan setup before scanning to a file. See Programming the all-in-one Scan To button. 1. Load the originals that are to be scanned face-up in the automatic document feeder (ADF) input tray - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 162
HP LaserJet Scan (Windows) 1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. NOTE Pressing Start Scan on the all-in-one control panel also starts HP LaserJet Scan. 2. Choose the action that you want to accomplish. ● Select a destination to begin scanning immediately - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 163
Scanning from the all-in-one and HP Director (Macintosh) For more information about tasks and settings described in this section, see the HP Director online Help. For more detailed instructions about loading original documents onto the flatbed scanner or into the automatic document feeder (ADF) - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 164
program. For more information, see Scanning by using other software. Using page-by-page scanning NOTE For best results, load originals in the automatic document feeder (ADF) input tray, not the flatbed scanner (on the HP LaserJet 3052/3055/3390/3392 all-in-one). 1. Load the originals that are - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 165
program (Windows XP only) WIA is another way to scan an image directly into a software program, such as Microsoft Word. WIA uses Microsoft software to scan, instead of HP LaserJet Scan software. Generally, a software program is WIA-enabled if it has a command such as Picture/From Scanner or Camera - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 166
3055/3390/3392 all-in-one) 1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the lower-right corner of the glass. HP LaserJet 3052/3055 HP LaserJet 3390/3392 2. Gently close the lid. HP LaserJet 3052/3055 HP LaserJet 3390/3392 148 Chapter 8 Scan ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 167
the book to the flatbed scanner surface. HP LaserJet 3052/3055 HP LaserJet 3390/3392 4. You are now ready to scan the book by using one of the scanning methods. See Understanding scanning methods for more information. Scanning by using optical character recognition (OCR) software You can use third - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 168
scanner hardware resolution to up to 1200 ppi with the HP LaserJet 3052/3055/3390/3392 all-in-one or up to 600 ppi with the HP LaserJet 3050 all-in-one. The software lists simple tips that you can follow to meet your scanning needs. NOTE Setting the resolution and color to a high value can create large - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 169
image is in color Color You can set the color values to the following settings when scanning. Setting Color Black and White Grayscale Recommended use Use this setting for high-quality color photos you want a document or photograph to be scanned quickly. ENWW Scanner resolution and color 151 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 170
(ADF), clean the scanner strip (step 3). It is not necessary to clean the scanner glass. 1. Turn off the all-in-one, part of the all-in-one; these can damage the all-in-one. Do not place liquids directly on the glass. They might seep under it and damage the all-in-one. 3. Clean the scanner Scan ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 171
● Set up the all-in-one and use it on the network (HP LaserJet 3052/3055/3390/3392 all-in-one only) ● Using the embedded Web server or HP ToolboxFX ● Setting a network password ● Using the all-in-one control panel ● Supported network protocols ● TCP/IP configuration ● Using DHCP ● Using BOOTP - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 172
3055/3390/3392 all-in-one only) Hewlett-Packard recommends that you use the HP software installer on the CDs that came with the all-in-one to set up printer drivers for the following network setups. NOTE Networking capabilities are not available for the HP LaserJet 3050 all-in-one. HP LaserJet 3052 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 173
the network, and then click Next. 13. On the Identify Printer screen, identify the all-in-one either by HP LaserJet 3052/3055/3390/3392 all-in-one Software. 3. On the Welcome screen, click Next. 4. On the Installer updates screen, click Yes to search for installer updates on the Web. 5. For Windows - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 174
connected shared all-in-one to a network-port-connected all-in-one configuration 1. Uninstall the printer driver for the direct-connected all-in-one. 2. Install the driver as a network configuration by using the steps in Configuring a network-portconnected all-in-one. 156 Chapter 9 Networking ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 175
Programs (or All Programs in Windows XP), click HP, click HP LaserJet 3052/3055/3390/3392 all-in-one, and then click HP ToolboxFX. In HP ToolboxFX, click Device Settings, and then click the Network Settings tab. From the Networking tab (EWS) or the Network Settings tab (HP ToolboxFX), you can change - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 176
sections provide details about the all-in-one fax settings. IP configuration You can configure the IP address manually or automatically. Manual configuration To configure IP manually 1. On the control , press Menu. 2. Use the < or the > button to select Network config., and then press . 3. Use the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 177
), these settings can be changed by using the embedded Web server or HP ToolboxFX only. Link speed and duplex settings To set link speed and -one from communicating with other network devices. For most situations, the all-in-one should be left in automatic mode. Changes can cause the all-in-one - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 178
lists the networking services/protocols that are supported on the HP LaserJet 3052/3055/3390/3392 all-in-one. The following operating systems support network printing: ● Windows 98 SE ● Windows Me ● Windows 2000 ● Windows XP Table 9-1 Printing Service name port9100 (Direct Mode) Line printer daemon - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 179
all-in-one MAC hardware address on BOOTP server in order for all-in-one to obtain an IP address from that server. For Automatic IP address assignment. If neither a DHCP server nor a BOOTP server is present, this service allows the all-in-one to generate a unique IP address. ENWW Supported network - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 180
scanning, network faxing, or HP Web JetAdmin might stop working with certain settings changes. Server-based, AutoIP, and manual TCP/IP configuration When in a factory-default state and powered on, the all-in-one can be further modified for your network using supported TCP/IP configuration tools if - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 181
is accessible by the all-in-one. ● DHCP-You can use Dynamic Host Configuration Protocol (DHCP). This protocol is supported in HP-UX, Solaris, Red Hat Linux, SuSE Linux, Windows NT/2000/XP, NetWare and Mac systems. (Refer to your network operating system manuals to verify that your server operating - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 182
or for additional support, see the information supplied with your DHCP server software. NOTE To avoid problems resulting from IP addresses that change, HP recommends that all all-in-one devices be assigned IP addresses with infinite leases or reserved IP addresses. Windows NT 4.0 Server Using - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 183
Add Reserved Clients window to set up a reservation for that all-in-one: a. Type the selected IP address. b. Obtain the MAC address or window, select DHCP Options and select one of the following: ● Scope-if you want Name Services only for the selected scope. ● Global-if you want Name Services - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 184
and run the DHCP utility. 2. In the DHCP window, locate and select your Windows 2000 server in the DHCP tree. If your lease duration for your DHCP clients. Then click Next. HP recommends that all all-in-one devices be assigned reserved IP addresses. This can be one. 166 Chapter 9 Networking ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 185
DHCP manager utility. NetWare systems NetWare 5.x servers provide DHCP configuration services for network clients, including your HP allin-one. To set up DHCP services on a NetWare server, refer to Novell documentation and support. To discontinue DHCP configuration CAUTION Changes to an IP address - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 186
NT/2000/XP and NetWare servers can respond to BOOTP requests. Windows NT/2000/XP servers are configured through Microsoft DHCP services. For setup of NetWare BOOTP servers, refer to your NetWare documentation. NOTE If the all-in-one and the BOOTP/DHCP server are located on different subnets, IP - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 187
services on UNIX servers. BOOTP is used to download network configuration data from a server to the all-inone over the network. Systems that use Network Information Service . Again, this file will be ignored by the all-in-one. NOTE HP recommends that the BOOTP server be located on the same subnet as - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 188
. The hardware (MAC) address is the link-level, or station address of the all-in-one. It can be found on the all-in-one network configuration page as ; it is not the Fully Qualified Domain Name (such as "printer1.support.hp.com"). DHCP T1 timeout, specifying the DHCP lease renewal time (seconds). - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 189
how to configure the all-in-one for use with various systems that support LPD printing. These instructions include: ● LPD on UNIX Systems ● Configuring BSD-based UNIX systems using LPD ● Configuring print queues using the SAM utility (HP-UX systems) ● LPD on Windows NT/2000 systems NOTE For other - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 190
and programs associated with line-printer spooling services that may be installed on various TCP/IP systems. Some of the widely used systems which are supported by your all-in-one using LPD include: ● Berkeley-based (BSD) UNIX systems ● HP-UX ● Solaris ● IBM AIX ● Linux ● Windows NT/2000/XP The UNIX - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 191
all-in-one also supports automatic PostScript binary mode stream detection, and thus it does not require (or allow) a special queue type for this service. Step 3. Printing a test file Print a test file by using the LPD commands or by using other methods provided for your OS. For instructions, see - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 192
usr/spool/lpd/error_log_filename:\ :sd=/usr/spool/lpd/printer_name: where printer_name identifies the all-in-one to the user, node_name identifies the all-in-one on the network, andremote_printer_name_argument is the print queue designation. For more information about printcap, see the printcap man - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 193
the SAM program, select an IP address for the all-in-one and set up an entry for it in the /etc/hosts file on your system running HP-UX. 1. Start the SAM utility as a superuser. 2. Select Peripheral Devices from the Main menu. 3. Select Printers/Plotters from the Peripheral Devices menu. 4. Select - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 194
one and print server connections are correct, print a test file. 1. At the UNIX system prompt type: lpr -Pprinter_name file_name where printer_name is the designated all-in-one is the designated all-in-one. Examples (for BSD-based systems): lpq -Praw1 For HP-UX systems, substitute lpstat for - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 195
to use the all-in-one LPD (Line Printer Daemon) services. The process consists of two parts: ● Installing TCP/IP software (if not already installed). ● Configuring a network LPD all-in-one. Installing TCP/IP software (Windows NT) To install TCP/IP software (Windows NT) This procedure lets you - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 196
be automatically prompted for TCP/IP configuration values. If not, select the Protocols tab in the Networks window and select TCP/IP Protocol. Then click Properties. If you are configuring a Windows server, type the IP address, default gateway address, and subnet mask in the appropriate spaces. If - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 197
a network all-in-one for Windows 2000 systems To configure a network all-in-one for Windows 2000 systems Set up the all-in-one as the default printer by performing the following steps. 1. Verify that the Print Services for Unix is installed (required for LPR port availability): a. Click Start, Setup - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 198
If the file does not print, or prints incorrectly, see Network problems. Printing from Windows clients If the LPD all-in-one on the NT/2000 server is shared, Windows clients can connect to the all-in-one on the NT/2000 server using the Windows Add Printer utility in the Printers folder. 180 Chapter - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 199
to use the all-in-one LPD (Line Printer Daemon) services. The process consists of two parts: ● Adding Windows optional networking components ● Configuring a network LPD all-in-one Adding Windows optional networking components To add Windows optional networking components 1. Click Start. 2. Click - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 200
default (if desired). Click Next. 9. Select whether to share this all-in-one with other network computers (for example, if your system is a printer server). If shared, type a share name to identify the all-in-one to other users. Click Next. 10. If desired, enter a location and other information for - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 201
When information is sent across the network, the data is broken down into small packets. Each packet is sent independently of one another. Each packet is encoded . User Datagram Protocol (UDP) UDP provides similar services to TCP. However, UDP does not acknowledge data receipt and supports request - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 202
is a software address that is used to identify both the network and specific hosts located on that network. Each IP address can be divided into two separate parts: the network portion and the host portion. It is possible for a host to query a server for a dynamic IP address each time the all-in-one - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 203
, the arp and ping commands, and HP management software), or they can be automatically downloaded using DHCP or BOOTP each time the all-in-one is turned on. When powered on, a new all-in-one that is unable to retrieve a valid IP address from the network will automatically assign itself a default IP - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 204
architectures. Gateways repackage the data packets and change the syntax to match that of the destination system. When networks are divided into subnets, gateways are required to connect one subnet to another. Default gateway The default gateway is the gateway or router that, if not specified, will - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 205
10 Convenience stapler (HP LaserJet 3392 all-in-one only) ● Understanding the convenience stapler ● Loading staples ● Using the convenience stapler ● Clearing stapler jams ENWW 187 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 206
side of the HP LaserJet 3392 all-in-one. Insert up to 20 sheets of media (80 g/m2 or 20 lb) into the stapler slot to trigger the stapling mechanism and force a single staple through the media. NOTE The convenience stapler operates independently from the control panel and all-in-one software and does - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 207
Loading staples Each staple cassette holds 1,500 unformed staples. To load staples into the all-in-one, insert a staple cassette. To load staples 1. Open the stapler door. NOTE Opening the stapler door disables the stapler. 2. If you are replacing a staple cassette (for - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 208
4. Close the stapler door. 190 Chapter 10 Convenience stapler (HP LaserJet 3392 all-in-one only) ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 209
Using the convenience stapler Activate the stapling mechanism by inserting media into the convenience stapler. To staple media by using the convenience stapler 1. Insert up to 20 sheets of media (80 g/m2 or 20 lb) into the slot in the stapler door. Insert fewer sheets to staple if the media weight - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 210
3. Remove the stapled media from the slot. NOTE If you are unable to remove the media after stapling, carefully open the stapler door and then slide your document out. 192 Chapter 10 Convenience stapler (HP LaserJet 3392 all-in-one only) ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 211
staple 20 or fewer pages of media (80 g/m2 or 20 lb) at a time. To clear a staple jam from the convenience stapler 1. Turn off the HP LaserJet 3392 all-in-one, and then open the stapler door. NOTE Opening the stapler door disables the stapler. 2. Remove the staple cassette from the all-in - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 212
4. Replace the staple cassette. 5. Close the stapler door and then turn on the HP LaserJet 3390/3392 all-in-one. 6. Insert media to test the convenience stapler. Repeat steps 1 through 6 if necessary. 194 Chapter 10 Convenience stapler (HP LaserJet 3392 all-in-one only) ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 213
11 How do I? ● Print: How do I? ● Fax: How do I? ● Copy: How do I? ● Scan: How do I? ● Network: How do I? ● Other: How do I? ENWW 195 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 214
Handling ● Print Quality ● Print Density ● Print Modes ● System Setup ● Date/Time ● Service ● Device Polling ● Save/Restore 4. Click Apply to save the changes that you make on these pages. NOTE If you have similar settings in the printer driver, those settings take priority over the settings that - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 215
twice. NOTE In the printer driver, Print on Both Sides (manually) is available only when duplex printing is not available or when duplex printing is not supported for the type of print media being used. To print on both sides automatically (HP LaserJet 3390/3392 all-in-one) 1. Insert enough paper - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 216
one side has been printed, remove the remaining media from the input tray, and set it aside until after you finish your manual duplexing job. HP LaserJet 3050 HP LaserJet 3052/3055 5. Gather the printed pages, keep the printed side facing down, and straighten the stack. HP LaserJet 3050 HP - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 217
manually (HP LaserJet 3390/3392 all-in-one) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one feeding into the all-in-one first. Follow the instructions in the pop-up window that appears before feeding the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 218
) Automatic two-sided printing (duplexing) is available by using the automatic duplexer on the HP LaserJet 3390/3392 all-in-one. Manual duplexing is available on the HP LaserJet 3050/3052/3055/3390/3392 all-in-one. To duplex manually, print on both sides of a page by feeding the page through the all - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 219
To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one) 1. In the software program, open the all-in-one properties (printer driver). 2. On the Finishing tab, select Manually print on 2nd side. 3. Print the document. 4. After one side has been printed, remove the remaining media from - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 220
manually (HP LaserJet 3390/3392 all-in-one) (Macintosh) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one into the all-in-one first. Follow the instructions in the pop-up window that appears before feeding - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 221
(HP LaserJet 3050/3052/3055 all-in-one) 1. Open the media input tray and remove any media. 2. Load the media. Make sure that the top of the media is forward and the side to be printed on is facing up. 3. Adjust the media guides to the length and width of the media. 4. For Windows printer drivers - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 222
Printing on special media (HP LaserJet 3390/3392 all-in-one) 1. Open the rear output door. 2. Before feeding the media, open the single-sheet priority input slot (tray 1), and adjust the media guides to the width of the media. 3. Feed a single page into the single-sheet priority input slot (tray 1). - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 223
Use the main input tray for multiple sheets. See Supported media weights and sizes for the supported media sizes. CAUTION Make sure that the sheets are laser printers. See Guidelines for using media for more information. NOTE For the HP LaserJet 3390/3392 all-in-one, you must load envelopes one at - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 224
(135 g/m2 to 216 g/m2; 50 to 80 lb cover). ● In either the software program or the printer driver, select Heavy (106 g/m2 to 163 g/m2; 28 to 43 lb bond) or Some heavier media, such as HP Cover Stock, can be safely used. Letterhead and preprinted forms The all-in-one can print on letterhead and - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 225
Windows® 95 or Windows NT®. See the electronic User Guide for instructions. If you completed the software installation, you are ready to send faxes from your computer. If you did not complete the fax setup (ADF) input tray or onto the flatbed scanner. If you are scanning from the flatbed scanner, - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 226
you want to reprint a fax because the print cartridge was empty or if the fax was printed on change this setting from the all-in-one control panel, complete the following steps: 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 227
activity log includes the following information: ● All faxes that have been received to the all-in-one ● All faxes that have been sent from the control panel ● All faxes that have been sent from the fax software driver To print the fax activity log Use the following steps to print a fax activity log - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 228
. When it is using the fax-forwarding feature, the all-in-one (rather than the computer) must be receiving the faxes, and the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or the > button to select Fax Recv. setup, and then - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 229
(or All Programs in Windows XP), and then click Hewlett-Packard. 2. Click either HP LaserJet all-in-one, and then click Send fax. The fax software appears. 3. Enter the fax number of one or more recipients. 4. Load the document in the automatic document feeder (ADF) input tray. 5. Include a cover - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 230
Print. 3. Select the fax print driver from the printer drop-down list. The fax software appears. 4. Windows users: Complete steps 2 through 5 in the Windows section of Sending and receiving faxes by using a computer. -or- Mac users: Complete steps 2 through 6 in either the Mac OS X V10.3 or the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 231
(HP LaserJet 3055 all-inone), and 9 through 16 (HP LaserJet 3390/3392 all-in-one) are all available by pressing Shift and the associated one-touch key on the control panel. NOTE Speed-dial entries, one-touch keys, and group-dial entries are more easily programmed from the software. For instructions - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 232
one-touch keys 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Press to select Phone Book. 4. Press to select Individual setup in the appropriate windows, and then software program, navigate to the appropriate 214 Chapter 11 How do - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 233
file, and then click OK. You can also select individual entries from the phone book instead of importing the entire phone book. ● To select all of the entries in your speed-dial list, click the Select column heading. In addition to numerical digits, the following are valid characters for fax numbers - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 234
(HP LaserJet 3055 all-inone), and 9 through 16 (HP LaserJet 3390/3392 all-in-one) are all available by pressing Shift and the associated one-touch key on the control panel. NOTE Speed-dial entries, one-touch keys, and group-dial entries are more easily programmed from the software. For instructions - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 235
of speed-dial entries. Group-dial entries using numbers 1 through 10 (HP LaserJet 3050 all-in-one), 1 through 12 (HP LaserJet 3055 all-inone), or 1 through 16 (HP LaserJet 3390/3392 all-in-one) are also associated with the corresponding one-touch key on the control panel. Any individual speed-dial - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 236
to delete, and then press . 7. Press to confirm the deletion. To delete an individual from a group-dial entry 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Press to select Phone Book. 4. Use the < or the > button to select Group - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 237
-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Press to select Phone Book. 4. Use the < or the > button to select Delete all, and then press . 5. Press to confirm the deletion. To use HP in the appropriate windows, and then click - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 238
or Outlook Express, click Import Phone Book. Select the appropriate software program, navigate to the appropriate file, and then click OK all-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or the > button to select Fax Send setup, and - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 239
-in-one control panel, press Menu. 2. Use the < or the > button to select Fax setup, and then press . 3. Use the < or the > button to select Fax Send setup, and For instructions about changing the default fax resolution, see Changing resolution settings. NOTE To change the fax contrast or glass-scan - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 240
panel. HP LaserJet 3050 HP LaserJet 3055 Shift 05 06 07 08 HP LaserJet 3390/3392 Enter text from the control panel Use the following instructions to enter information from the all-in-one control more information on control panel characters, see Using manual dial. 222 Chapter 11 How do I? ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 241
) To copy a multiple-page stack of two-sided documents (HP LaserJet 3050 all-in-one) Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the automatic document feeder (ADF) input tray with the first page facing down, and - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 242
sided documents (HP LaserJet 3052/3055 all-in-one) To copy a multiple-page stack of two-sided documents (3052/3055 all-in-one) Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the automatic document feeder (ADF) input - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 243
tray with the first page facing up, and with the top of the page leading into the ADF. NOTE Two-sided copying from the flatbed scanner glass is not supported. HP LaserJet 3390/3392 2. On the all-in-one control panel, press 2-Sided. 3. Use the < or the > button to select Copy to 2 to 2 sided, and - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 244
To change the default 2-Sided setting 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Copy setup, and then press . 3. Use the < or the > button to select Default 2-sided, and then press . 4. Use the < or the > button to select the option for - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 245
-in-one control-panel display. You must change the default media size in the media input tray to match the output size, or part of your as the original document. 1. Press Menu. 2. Use the < or the > button to select Copy setup, and then press . 3. Use the < or the > button to select Def. Redu/Enlrg, - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 246
the default lighter/darker setting NOTE The default lighter/darker setting affects all copy jobs. 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Copy setup, and then press . 3. Use the < or the > button to select Def. Light/dark, and then press . 4. Use the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 247
setting for the current job (HP LaserJet 3052/3055/3390/3392 allin-one only) NOTE For the HP LaserJet 3050 all-in-one, change the default copy- copy-collation setting 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Copy setup, and then press . 3. Press to select - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 248
that include both text and graphics. If you want to conserve toner, and the copy quality is not as important, select Draft. To adjust -in-one control-panel display. To adjust the default copy quality 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Copy setup, and - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 249
Light ● Heavy ● Cardstock ● Envelope ● Vellum ● Rough Paper To change the media size and type for the current job (HP LaserJet 3052/3055/3390/3392 all-inone) NOTE For the HP LaserJet 3050 all-in-one, change the default media size and type settings to change the media size and type. 1. On the all-in - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 250
to select Paper setup, and then press . 3. Use the < or the > button to select Def. paper type, and then press . 4. Use the < or the > button to select a media type and then press . 5. Press to save the selection. Change tray selection (HP LaserJet 3390/3392 all-in-one) The all-in-one is set to - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 251
has been completed. During this time, Settings=Custom appears on the all-in-one control-panel display. To change the number of copies for the current job (HP LaserJet 3052/3055/3390/3392 all-in-one) 1. On the all-in-one control panel, press # of Copies. 2. Use the alphanumeric buttons to type the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 252
do I? Use this section to answer scanning questions. Use HP LaserJet Scan 1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. NOTE Pressing Start Scan on the all-in-one control panel also starts HP LaserJet Scan. 2. Choose the action that you want to accomplish. ● Select - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 253
1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. NOTE Pressing Start Scan on the all-in-one control panel also starts HP LaserJet Scan. 2. On the drop-down menu, select the action that you want to accomplish and then follow the onscreen instructions. ● Create a new - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 254
control panel, use the following instructions. NOTE To use this feature in Windows, a folder must be set up in the Scan to tab prior to use. See Programming the all-in-one Scan To button. 1. Load the originals that are to be scanned face-up in the automatic document feeder (ADF) input tray, with the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 255
. Set up the all-in-one and use it on the network Hewlett-Packard recommends that you use the HP software installer on the CDs that came with the all-in-one to set up printer drivers for the following network setups. To configure a network port-connected all-in-one configuration (direct mode or peer - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 256
Install HP LaserJet 3390/3392 all-in-one Software. 3. On the Welcome screen, click Next. 4. On the Installer updates screen, click Yes to search for installer updates on the Web. 5. For Windows 2000, on the Installation Options screen, choose the installation option. Hewlett- Packard recommends - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 257
the printer driver for the direct connect all-in-one. 2. Install the driver as a network configuration by using the steps in To configure a network port- connected all-in-one configuration (direct mode or peer-to-peer printing). Set my network password Use HP ToolboxFX to set a network password - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 258
, use the method in To clean the paper path from the all-in-one control panel. 1. Make sure that the all-in-one is turned on and in the Ready state. 2. Open HP ToolboxFX. 3. On the Troubleshooting tab, click Maintenance, click Cleaning Page and then click Print. A page with a pattern prints from the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 259
To clean the paper path from the all-in-one control panel If you do not have access to HP ToolboxFX, you can print and use a cleaning page from the all-inone control panel. 1. Press Menu. 2. Use the < or the > button to find the Service menu. 3. Press . 4. Use the < or the > button to find - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 260
Find the user guide User guide links ● All-in-one parts ● Control panel ● Troubleshooting Where to look for more information Several references are available for use with this all-in-one. Setting up the all-in-one Getting started guide (printed)-Provides step-by-step instructions for installing - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 261
the Help through the software component. Receive toner warnings Set the all-in-one to warn you when the amount of toner remaining in the print cartridge is low. Receive toner warnings from the all-in-one at the all-in-one control panel (HP LaserJet 3390/3392 all-in-one) The Toner Low light on the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 262
Receive toner warning e-mail messages from the all-in-one (HP LaserJet 3390/3392 all-in-one) Use HP ToolboxFX to set up the all-in-one so that it will issue e-mail message alerts to your computer when a print cartridge level is low. 1. Open HP ToolboxFX and click the Alerts tab. 2. Click the Set up - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 263
Use the convenience stapler Activate the stapling mechanism by inserting media into the convenience stapler. To staple media by using the convenience stapler 1. Insert up to 20 sheets of media (80 g/m2 or 20 lb) into the slot in the stapler door. Insert fewer sheets to staple if the media weight is - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 264
3. Remove the stapled media from the slot. NOTE If you are unable to remove the media after stapling, carefully open the stapler door and then slide your document out. 246 Chapter 11 How do I? ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 265
cassette holds 1,500 unformed staples. To load staples into the all-in-one, insert a staple cassette. To load staples 1. Open the stapler door. staples), remove the staple cassette from the all-in-one. 3. Insert one 1,500-staple cassette into the opening inside the staple door. ENWW Other: How do - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 266
4. Close the stapler door. 248 Chapter 11 How do I? ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 267
you staple 20 or fewer pages of media (80 g/m2or 20 lb) at a time. To clear a staple jam from the convenience stapler 1. Turn off the HP LaserJet 3392 all-in-one, and then open the stapler door. NOTE Opening the stapler door disables the stapler. 2. Remove the staple cassette from the all-in - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 268
4. Replace the staple cassette. 5. Close the stapler door and then turn on the HP LaserJet 3390/3392 all-in-one. 6. Insert media to test the convenience stapler. Repeat steps 1 through 6 if necessary. 250 Chapter 11 How do I? ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 269
-cartridge door. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 2. Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it. See the recycling information inside the print cartridge box. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 270
into the all-in-one until it is firmly in place. HP LaserJet 3050 5. Close the print-cartridge door. HP LaserJet 3052/3055 HP LaserJet 3390/3392 HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 271
warranty. 1. Open the print-cartridge door, and remove the print cartridge. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light. 2. On the HP LaserJet 3390/3392 all-in-one, open the rear output door - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 272
If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the all-in-one. 3. Close tray 1. Clear jams from the input trays (HP LaserJet 3390/3392 all-in-one) To clear a jam in the input trays, perform - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 273
covered by the warranty. 1. Open the rear output door. 2. Rotate the green pressure release levers downward. 3. Open the single-sheet priority input slot (tray 1) door. HP LaserJet 3390/3392 ENWW Other: How do I? 255 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 274
Pull the jammed media straight away from the all-in-one. Pulling jammed media out of the all-in-one at an angle can damage the all-in-one. HP LaserJet 3390/3392 5. Close the single-sheet priority input slot (tray 1) door. HP LaserJet 3390/3392 6. Open tray 2 and tray 3. 256 Chapter 11 How do - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 275
the middle), and carefully pull it free from the all-in-one. 8. If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the all-in-one. 9. Close the main input tray (tray 2). 10. Close the rear output - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 276
both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 258 Chapter 11 How do I? ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 277
both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. HP LaserJet 3390/3392 NOTE If you cannot grasp the media with your hands, perform the procedure in Print cartridge area. ENWW Other: How do I? 259 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 278
4. Close the rear output door. HP LaserJet 3390/3392 NOTE The pressure release levers automatically close when you close the rear output door. 260 Chapter 11 How do I? ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 279
release levers downward. 3. Remove tray 2. 4. Push down on the green lever on the automatic two-sided path door on the front of the all-in-one. ENWW Other: How do I? 261 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 280
both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 6. Close the automatic two-sided path door. 7. Reinsert the main input tray (tray 2). 8. Open the automatic two-sided path door on the back of the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 281
9. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 10. Close the automatic two-sided path door. ENWW Other: How do I? 263 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 282
Media specifications for more information. To clear a media jam from the ADF HP LaserJet 3052/3055/3390/3392 all-in-one 1. Open the ADF cover. NOTE Verify that any shipping tape inside the ADF has been removed. 2. Remove the jam cleanout part. Using both hands, lift up on the two handles until the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 283
it. If you feel resistance, go to the next step. 5. Open the ADF lid and gently loosen the media by using both hands. 6. When the media is free, gently pull it out in the direction shown. 7. Close the lid to the flatbed scanner. 8. Lower the green lever. ENWW Other: How do I? 265 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 284
if the cleanout part is not replaced correctly. 10. Close the ADF lid. Order new supplies You can order supplies by using HP ToolboxFX. To order supplies, complete the following steps. 1. Open HP ToolboxFX, and then, in the Other Links section, click Order Supplies. A new browser window appears - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 285
-in-one and maintenance ● Information pages ● HP ToolboxFX ● Macintosh Configure Device (Mac OS X V10.3 and Mac OS X V10.4) ● Embedded Web server ● Managing supplies ● Cleaning the all-in-one ● Changing the print cartridge ● Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 286
to diagnose and solve problems with the all-in-one. NOTE If the all-in-one language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using HP ToolboxFX. See HP ToolboxFX. Demo page To - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 287
, such as a DIMM. 7. Print Settings. This section contains information about all-in-one settings that are configured in the printer driver or in HP ToolboxFX. 8. Status Log. This section contains information about all-in-one errors. A second page also prints. On that page, the Fax Settings section - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 288
status and ordering supplies (HP LaserJet 3390/3392 all-in-one only). 3. Recycling Information. This section contains a link to the Web site that you can visit for information about recycling. See Replacing and recycling supplies. 270 Chapter 12 Managing the all-in-one and maintenance ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 289
configuration page lists the all-in-one network settings. You can print a network configuration page from the all-in-one control or HP ToolboxFX. To print from the all-in-one, complete the following steps: 1. On the all-in-one control panel, press . 2. Use the < or the > button to select Reports - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 290
click HP, click HP LaserJet 3050/3052/3055/3390/3392 all-in-one, and then click HP ToolboxFX. The HP ToolboxFX software contains the following sections: ● Status ● Alerts ● Fax ● Help ● System settings ● Print settings ● Network settings 272 Chapter 12 Managing the all-in-one and maintenance ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 291
empty tray. After you correct a problem with the all-in-one, click Refresh Status to update the all-in-one status. ● Supplies Status (HP LaserJet 3390/3392 all-in-one). View detailed supplies status such as the estimated percent of toner remaining in the print cartridge and the number of pages that - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 292
the following main pages: ● Set up Status Alerts (HP LaserJet 3390/3392 all-in-one). Set up the all-in-one to send you pop- up alerts for certain events, such as low toner levels. ● Set up E-mail Alerts (HP LaserJet 3390/3392 all-in-one). Set up the all-in-one to send you e- mail alert messages for - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 293
the fax machine is connected to multiple computers, only one computer can be designated to receive faxes. ● changes take effect. Fax phone book Use the HP ToolboxFX Fax phone book to add and remove individuals to select it, type changes in the appropriate windows, and then click Add/Edit. You can - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 294
that exists in Lotus Notes, Outlook, or Outlook Express, click Import Phone Book. Select the appropriate software program, navigate to the appropriate file, and then click OK. You can also select individual entries about faxes, see Fax. 276 Chapter 12 Managing the all-in-one and maintenance ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 295
HP ToolboxFX Documentation tab contains links to the following main pages: ● Troubleshooting ● How Do I? View the How Do I? Help for help with specific tasks. ● Animated demonstrations ● User Guide. View information about the all-in-one usage, warranty, specifications, and support. The user guide - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 296
paper. ● System setup. Change the all-in-one system settings, such as all-in-one language and jam recovery. ● Service. Gain access to various procedures required to maintain the all-in-one. ● Device polling. Change the all-in-one polling settings, which determine how often HP ToolboxFX collects data - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 297
paper tray. The Paper out time field specifies how long the all-in-one waits before acting on your selections. You can specify from 0 to 3600 quality, but increases the life of your print cartridge. To increase print quality, turn Economode off. HP does not recommend full-time use of Economode - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 298
click Apply before your changes take effect. Service During the printing process, paper, toner and dust particles can accumulate inside the all-in-one. Over time, this buildup can cause print-quality problems such as toner specks or smearing. HP ToolboxFX provides an easy method for cleaning the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 299
PCL 5e Use the PCL5e options to configure the settings when you are using the click Apply before your changes take effect. Network settings The network administrator can use the HP ToolboxFX Network Settings tab to control the networkrelated settings for the all-in-one when it is connected to an IP- - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 300
icon in the dock. 2. In HP Director, click Settings. 3. Select Configure device to open the Macintosh Configure Device home page in a browser. To view Macintosh Configure Device when the all-in-one is connected to a network 1. Open one of the following supported Web browsers: ● Safari 1.2 or later - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 301
that is loaded on a network server. The advantage of an EWS is that it provides an interface to the all-in-one that anyone with a networkconnected all-in-one and computer can use. There is no special software to install or configure, but you must have a supported Web browser on your computer - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 302
and ordering supplies (HP LaserJet 3390/3392 allin-one only) You can check the supplies status by using the all-in-one control panel, printing a Supplies Status page, or viewing the HP ToolboxFX. Hewlett-Packard recommends that you place an order for a replacement print cartridge when you first - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 303
. Simply return the supply to the original device to reactivate the HP features and functionality. Resetting the all-in-one for non-HP supplies (HP LaserJet 3390/3392 all-in-one) When you install a non-HP print cartridge, Unauthorized appears on the control-panel display. In order to print with this - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 304
might not be a genuine HP one if you notice the following issues: ● You are experiencing a large number of problems with the print cartridge. ● The print cartridge does not look like it usually does (for example, the pull tab or the box is different). In the United States, call toll-free: 1-877 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 305
all-in-one. To clean the scanner glass and white platen (HP LaserJet 3050 allin-one) Over time, specks of debris might collect on the scanner glass and , ethyl alcohol, or carbon tetrachloride on any part of the all-in-one; these can damage the all-in-one. Do not place liquids directly on the glass - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 306
To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-inone) Dirty glass, from fingerprints, smudges, on any part of the all-in-one; these can damage the all-in-one. Do not place liquids directly on the glass. They might seep under it and damage the all-in-one. 3. Clean the scanner strip by - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 307
To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-inone) Minor debris can accumulate on the white document lid backing that is located underneath the all-inone lid. 1. Turn off the all-in-one, unplug the power cord from the electrical socket, and raise the lid. 2. Clean the white - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 308
HP LaserJet 3052/3055/3390/3392 all-in-one) If your ADF has trouble feeding documents, you can clean the ADF pickup roller assembly. 1. Turn off the all-in-one and unplug the power cord. HP LaserJet 3052/3055 2. Open the ADF cover. HP LaserJet 3390/3392 Managing the all-in-one and maintenance ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 309
Return the assembly to the same place in the ADF. The largest roller goes in back, and the gear side is away from you. 6. Lower the green lever with the flat green part fitting in between the rollers. Press down on the the assembly are secured by the green hooks. ENWW Cleaning the all-in-one 291 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 310
the ADF cover. NOTE If you are experiencing jams in the ADF, contact your local HP-authorized service provider. See HP Customer Care. 10. Plug in the all-in-one, and then turn on the all-in-one. HP LaserJet 3052/3055 HP LaserJet 3390/3392 292 Chapter 12 Managing the all-in-one and maintenance - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 311
, use the method in To clean the paper path from the all-in-one control panel. 1. Make sure that the all-in-one is turned on and in the Ready state. 2. Open HP ToolboxFX. 3. On the Troubleshooting tab, click Maintenance, click Cleaning Page and then click Print. A page with a pattern prints from the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 312
To clean the paper path from the all-in-one control panel If you do not have access to HP ToolboxFX, you can print and use a cleaning page from the all-inone control panel. 1. Press Menu. 2. Use the < or the > button to find the Service menu. 3. Press . 4. Use the < or the > button to find - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 313
-cartridge door. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 2. Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it. See the recycling information inside the print cartridge box. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 314
into the all-in-one until it is firmly in place. HP LaserJet 3050 5. Close the print-cartridge door. HP LaserJet 3052/3055 HP LaserJet 3390/3392 HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 315
Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 all-in-one If the ADF on the HP LaserJet 3390/3392 all-in-one is damaged or not working, you can replace it. For information about ordering supplies, see Accessories and ordering information. CAUTION Do not attempt to change - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 316
4. On the new ADF, unfold the hinges. 5. Insert the hinges on the new ADF so that they are slightly tilted forward, and then push straight down into the all-in-one. 6. Insert the connector by pushing down on it until it clicks into place. 298 Chapter 12 Managing the all-in-one and maintenance ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 317
If the ADF has trouble feeding documents, you can replace the ADF pickup roller and load arm assembly. See Accessories and ordering information to order the assembly. 1. Turn off the all-in-one and unplug the power cord. HP LaserJet 3052/3055 2. Open the ADF cover. HP LaserJet 3390/3392 ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 318
load spring throughout this procedure. 4. Rotate the load arm assembly. 5. Lift the load arm assembly, slide the assembly toward the front of the all-in-one to disengage the gear-end of the assembly, and then lift the assembly off of the all-in - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 319
Insert the gear-end of the new load arm assembly into the all-in-one and then lower the assembly into place. 7. Reattach the load spring. 8. Close the ADF cover. ENWW Changing the automatic document feeder (ADF) pickup roller and load arm assembly 301 (HP LaserJet 3052/3055/3390/3392 all-in-one) - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 320
9. Plug in the all-in-one, and then turn on the all-in-one. HP LaserJet 3052/3055 HP LaserJet 3390/3392 NOTE If you continue to experience jams in the ADF, contact your local HP-authorized service provider. See HP Customer Care. 302 Chapter 12 Managing the all-in-one and maintenance ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 321
-panel messages ● Print problems ● Fax problems ● Copy problems ● Scan problems ● Network problems ● Control-panel display problems ● Stapler problems (HP LaserJet 3392 all-in-one) ● Troubleshooting PostScript (PS) errors ● Troubleshooting common Macintosh problems ● Troubleshooting tools ENWW 303 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 322
, see the Getting Started Guide. 2. Verify that the fuser locks on the HP LaserJet 3390/3392 all-in-one are in the locked position by opening and then closing the rear door. 3. Verify that the print cartridge is installed correctly. (See HP ToolboxFX.) Follow the instructions on the control panel to - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 323
quality from the internal tests and the copy from the ADF were acceptable, clean the flatbed glass. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one). 2. If, after performing the maintenance, the problem persists, see Copy problems. ENWW Troubleshooting checklist 305 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 324
HP LaserJet 3390/3392 all-in-one is the only device on the telephone line and try again to receive the fax. The all-in-one fax settings are set incorrectly. Review and reset the all-in-one fax settings. See Fax If the error persists, contact HP Customer Care. See HP Customer Care or the support - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 325
procedure and the correct port setting. If the error persists, turn off the all-in-one and then turn on the all-in-one. If the error still persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. ENWW Troubleshooting checklist 307 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 326
input trays are loaded improperly or overfilled, or the media guides are not set properly. ● Media is added to or removed from an input tray during a print job or an input tray is removed from the all-in-one during a print job. ● The cartridge door is opened during a print job. ● Too many sheets - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 327
(ADF) ● In the automatic duplexer (HP LaserJet 3390/3392 all-in-one) Find and remove the jam by using the instructions on the following pages. If the location of the jam is not obvious, first look inside the all-in-one. Loose toner might remain in the all-in-one after a jam. This problem typically - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 328
HP LaserJet 3050 HP LaserJet 3052/3055 4. Replace the print cartridge and close the print-cartridge door. HP LaserJet 3390/3392 HP LaserJet 3050 HP LaserJet 3052/3055 5. On the HP LaserJet 3390/3392 all-in-one, close the rear output door. HP LaserJet 3390/3392 310 Chapter 13 Troubleshooting - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 329
Input trays (HP LaserJet 3050/3052/3055 all-in-one) To clear a one at an angle can damage the all-in-one. 1. Open the tray 1 and pull any visible jammed media out of the all-in-one. 2. If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the upper media guide - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 330
all-in-one. Pulling jammed media out of the all-in-one at an angle can damage the all-in-one. 1. Open the rear output door. 2. Rotate the green pressure release levers downward. 3. Open the single-sheet priority input slot (tray 1) door. HP LaserJet 3390/3392 312 Chapter 13 Troubleshooting ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 331
that is most visible (this includes the middle), and carefully pull it free from the all-in-one. HP LaserJet 3390/3392 5. Close the single-sheet priority input slot (tray 1) door. HP LaserJet 3390/3392 6. Open tray 2 and tray 3. 7. With both hands, grasp the side of the media that is most visible - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 332
8. If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the all-in-one. 9. Close the main input tray (tray 2). 10. Close the rear output door. 314 Chapter 13 Troubleshooting ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 333
is most visible (this includes the middle), and carefully pull it free from the all-in-one. HP LaserJet 3050 HP LaserJet 3052/3055 HP LaserJet 3390/3392 Straight-through output path (HP LaserJet 3390/3392 all-in-one) To clear a jam in the straight-through output path, perform the following steps - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 334
one. HP LaserJet 3390/3392 NOTE If you cannot grasp the media with your hands, perform the procedure in Print cartridge area. 4. Close the rear output door. HP LaserJet 3390/3392 NOTE The pressure release levers automatically close when you close the rear output door. 316 Chapter 13 Troubleshooting - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 335
Automatic two-sided printing (duplexing) path (HP LaserJet 3390/3392 all-in-one) To clear a jam in the automatic two-sided path, perform the following steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 336
on the front of the all-in-one. 5. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 6. Close the automatic two-sided path door. 7. Reinsert the main input tray (tray 2). 318 Chapter 13 Troubleshooting ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 337
automatic two-sided path door on the back of the all-in-one. 9. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 10. Close the automatic two-sided path door. ENWW Clearing jams 319 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 338
jammed media. Gently try to remove the page without tearing it. 3. Close the ADF lid. To clear a media jam from the ADF (HP LaserJet 3052/3055/3390/3392 all-in-one) 1. Open the ADF cover. NOTE Verify that any shipping tape inside the ADF has been removed. 320 Chapter 13 Troubleshooting ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 339
. Rotate and lift out the cleanout part and set it aside. 3. Lifting the green lever, rotate the pick mechanism until it stays open. 4. Gently try to remove the page without tearing it. If you feel resistance, go to the next step. 5. Open the ADF lid and gently loosen the media by using - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 340
7. Close the lid to the flatbed scanner. HP LaserJet 3052/3055 HP LaserJet 3390/3392 8. Lower the green lever. 9. Reinstall the cleanout part by inserting it as shown. Push down on the two tabs until the part snaps into place. Install the cleanout part correctly, because future jamming might occur - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 341
document Canceled scan. Clear document Canceled send. Clear document Comm. error Description Recommended action The print cartridge is not installed correctly. 1. Reinstall print cartridge. 2. Power cycle all-in-one. The ADF lid is open or a sensor is malfunctioning. 3. If the problem is not - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 342
close the document release door, and reload the paper into the ADF tray. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. Document feeder mispick. Reload Media in the ADF tray was not picked up. Remove the media from the - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 343
the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. Fax is busy . See Deleting faxes from memory. Note: Adding a memory DIMM (HP LaserJet 3390/3392 all-in-one only) does not help resolve this issue. Fax memory full Canceling send - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 344
An invalid date was entered, such as June Re-enter the date. 35. Invalid driver Press You are using the incorrect printer driver. Select the printer driver that is appropriate for your all-in-one. Invalid entry Invalid data or response. Correct the entry. 326 Chapter 13 Troubleshooting ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 345
line. See Changing the detect-dial-tone setting. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. No document sent The all-in-one did not scan any pages, or it did not receive any pages from the computer to transmit - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 346
Care or the support flyer that came in the all-in-one box. No paper pickup to cont. The all-in-one has failed to pick up a piece of media. Verify that the media was inserted far enough into the input tray. In tray 2 (HP LaserJet 3390/3392 all-in-one), verify that the paper-length guide is in - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 347
-enter any appropriate job settings. If you believe you purchased an HP supply, please call the HP fraud hotline at 1-877-219-3183. Service or repairs that are required as a result of using nonHP supplies is not covered under HP warranty. To continue printing, press . The first pending job will be - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 348
problem. If a critical error persists, the all-in-one might require service. Critical error message-tables Table 13-2 Critical error messages Control panel message 49 Error 50.x Fuser Error 51 Laser Error 52 Scanner Error Description The all-in-one has experienced an internal embedded software - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 349
Care or the support flyer that came in the all-in-one box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the all-in-one to initialize. If you have recently installed a memory DIMM in the HP LaserJet 3390/3392 all-inone - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 350
current software program, open the properties through the Print Setup menu in the program that you are using to print. To change print-quality settings for all future jobs NOTE For Macintosh instructions, see Gaining access to the printer drivers for more information. For Windows 98, Windows 2000 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 351
LaserJet 3390/3392 all-in-one) ● If the pages do not print correctly, the problem is with the hardware. Contact HP Customer Care. See HP Customer Care or the flyer that came in the all-in-one box. 4. Print a Demo page from the HP ToolboxFX. If the page prints, the problem is with the printer driver - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 352
. Replace the print cartridge. See Changing the print cartridge. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. Replace the print cartridge. See Changing the print cartridge. 334 Chapter 13 Troubleshooting ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 353
no messages appear on the all-in-one control panel or in the HP ToolboxFX. Replace the print cartridge. See Changing the print cartridge. The fuser temperature might be too low. In the printer driver, make sure the appropriate media type is selected. The toner smears easily when touched. The all - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 354
scanner might need service. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge. See Changing the print cartridge. Use a different paper, such as highquality paper that is intended for laser printers. See Media specifications. Verify that the problem also - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 355
HP specifications. Use a different paper, such as highquality paper that is intended for laser printers amounts of toner have one. If the defect occurs later in a print job, turn the all-in-one off for 10 minutes, and then turn on the all-in-one to restart the print job. Media-handling problems - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 356
Use media that is designed for LaserJet printers. ● Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. ● Do not use raised or embossed letterhead. ● The all-in-one uses heat and pressure to fuse toner to the paper. Make sure that - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 357
in-one is not in manual feed mode and print your job again. The pickup roller might be dirty or damaged. Contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. The paper-length adjustment control in tray 2 or optional tray 3 (HP LaserJet 3390/3392 all - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 358
an external hard drive or network switchbox that is connected to the same port as the all-in-one, the other device might be interfering. To connect and use the all-in-one, you must disconnect the other device or you must use two USB ports on the computer. 340 Chapter 13 Troubleshooting ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 359
the extension phone is set up for tone dialing as well. If the answer mode is set to Manual, the all-in-one does not answer calls. You have to start the fax-receiving process manually. See Setting the answer mode for more information. Check the rings-to-answer setting for your configuration - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 360
might be interfering with the all-in-one as it attempts to answer calls. Do one of the following: ● Disable the messaging service. ● Get a telephone line that is dedicated to fax calls. ● Set the all-in-one answer mode to Manual. In manual mode, you must start the fax-receive process yourself - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 361
flatbed scanner. The minimum page size for the ADF is 127 x 127 mm (5 x 5 inches). If a jam exists, see Clearing jams. Then, resend the job. The fax machine to which you are sending might be malfunctioning. Your telephone line might not be working. Try sending to another fax machine. Do one of - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 362
Problem Cause Solution Your telephone line might not be working. Do one of the following: ● Turn up the volume on the all-inone and press Start Fax on the control panel. If you hear a dial tone, the telephone line is working. ● Disconnect the all-in-one the ADF input tray or flatbed scanner. See - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 363
the Getting Started Guide to check the installation. The all-in-one must be the first problems NOTE For information about removing jams, see Clearing jams. Problem Print guides, and replace them if necessary. Use media that meets HP specifications. See Media specifications. Use media that meets HP - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 364
problems Problem Faxes are transmitting or being received very slowly. The fax activity logs or fax call reports are printing at inappropriate times. The all-in-one sounds are too loud or too soft. Cause Solution The fax might be very complex, such as one -in-one only sends For instructions about - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 365
See Media specifications. The print-cartridge toner-level might be Replace the print cartridge. See low. Changing the print cartridge. Unwanted lines appear on the copy. Tray 1 (HP LaserJet 3050/3052/3055 all-in-one) or tray 2 (HP LaserJet 3390/3392 all-in-one) might not be installed correctly - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 366
. Solution Clean the flatbed scanner or the ADF glass. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 allin-one). Black dots or streaks appear on the copy. Copies are too light or dark. Text is unclear. The photosensitive drum inside the print cartridge might have been scratched - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 367
guides one is not in manual feed mode and print your job again. The pickup roller might be dirty or damaged. Contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. The paper-length adjustment control in tray 2 or optional tray 3 (HP LaserJet 3390/3392 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 368
cartridge. See low. Changing the print cartridge. The ADF might be loaded. Make sure that the ADF is empty. The all-in-one software settings might be set to reduce the scanned image. See the HP ToolboxFX Help for more information about changing the settings. 350 Chapter 13 Troubleshooting - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 369
have been loaded incorrectly. Use the media guides when you load the originals into the ADF. See Loading documents to fax, copy, or scan. The scanner might be dirty. Clean the scanner. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one). The graphics settings might not be - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 370
Problem The scan takes too long Cause Solution CAUTION Do not try to pull the original from the ADF; you might damage the scanner or your original. See Jams occur in the automatic document feeder (ADF). The original is too small. The minimum size that the flatbed scanner supports is 25 x 25 mm - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 371
in-one). Clean the flatbed scanner surface. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 allin-one). The resolution and color levels may be set incorrectly. Verify that you have the correct resolution and color settings. See Scanner resolution and color. ENWW Scan problems 353 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 372
settings set correctly? Hewlett-Packard recommends leaving this setting in automatic mode (the default setting). See Link speed and duplex settings. 4. Can you "ping" the all-in-one? Use the command prompt to ping the all-in-one from your computer. For example: 354 Chapter 13 Troubleshooting ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 373
, the all-in-one, and the computer are all configured for the same network. 5. Have any software programs been added to the network? Make sure they are compatible and that they are installed correctly with the correct printer drivers. 6. Are other users able to print? The problem may be workstation - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 374
. 3. Turn the all-in-one on again. Stapler problems (HP LaserJet 3392 all-in-one) The convenience stapler is designed to be free of staple jams. To reduce the risk of staple jams, make sure that you staple 20 or fewer pages of media (80 g/m2 or 20 lb) at a time. 356 Chapter 13 Troubleshooting ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 375
Check to see whether the software program expected a setup or PS header file to be sent to the all-in-one. You may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memory. Select unlimited downloadable fonts from printer driver. Range Check Font Error - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 376
Troubleshooting common Macintosh problems Problems with Mac OS X V10.3 and Mac OS X V10.4 Table 13-4 Problems with Mac OS X V10.3 and Mac OS X V10.4 358 Chapter 13 Troubleshooting ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 377
problems with the allin-one. Demo page To print the Demo page, complete the following steps. 1. On the all-in-one control HP LaserJet 3390/3392 all-in-one) The Supplies Status page lists the remaining life of the HP print cartridge HP LaserJet 3390/3392 all-in-one). ENWW Troubleshooting tools 359 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 378
Fax reports This section describes the fax reports that help you diagnose and solve problems with the all-in-one. NOTE For more information about fax reports, see Fax logs and reports. 360 Chapter 13 Troubleshooting ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 379
phone book report 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Reports, and then press . 3. Use the < or the > button to select PhoneBook report, and then press . The all-in-one exits the menu settings and prints the report. ENWW Troubleshooting tools 361 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 380
networking problems. ● Troubleshooting Tools. Employ such troubleshooting tools as a cleaning page to maintain the all-in-one. ● Animated Demonstrations. View animated Help demonstrations for the all-in-one. NOTE Other tabs on HP ToolboxFX might be helpful in troubleshooting all-in-one problems - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 381
the control-panel Service menu to troubleshoot all-in-one problems. Restoring the one automatically restarts. Cleaning the paper path The all-in-one features a special cleaning mode to clean the paper path. NOTE If you have access to HP ToolboxFX, HP recommends cleaning the paper path by using HP - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 382
you want to preserve or archive. To turn on archive print 1. On the all-in-one control panel, press Menu. 2. Use the < or the > button to select Service, and then press . 3. Use the < or the > button to select Archive print, select On or Off, and then press . 364 Chapter 13 Troubleshooting ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 383
A Accessories and ordering information ● Supplies ● Memory (HP LaserJet 3390/3392 all-in-one) ● Cable and interface accessories ● Paper-handling accessories (HP LaserJet 3390 all-in-one) ● User-replaceable parts ● Paper and other print media ● Supplementary documentation The following list of - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 384
Part number Average yield for the standard print cartridge is approximately 2000 pages (HP LaserJet 3050 all-in-one and HP LaserJet 3052/3055 all-in-one) and 2500 pages (HP LaserJet 3390 all-inone and HP LaserJet 3392 all-in-one). Actual yield depends on use. Q2612A (HP LaserJet 3050 all-in-one - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 385
User-replaceable parts Product name Separation pad and pickup rollers Automatic document feeder (ADF) (HP LaserJet 3390/3392 all-in-one) Description Part number Replace when the all-in-one is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem. Contact HP - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 386
following languages. Table A-2 Getting started guide Language Arabic Bulgarian Chinese, simplified Croation Czech Danish Dutch Part number (HP LaserJet Part number (HP LaserJet Part number (HP LaserJet 3050 all-in-one) 3052/3055 all-in-one) 3390/3392 all-in-one) Q6504-90904 Q6504-90906 Q6504 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 387
Table A-2 Getting started guide (continued) Language Part number (HP LaserJet 3050 all-in-one) Part number (HP LaserJet 3052/3055 all-in-one) Part number (HP LaserJet 3390/3392 all-in-one) English Q6504-90902, Q6504- 90903, Q6504-90904, Q6504-90905, Q6504- 90906, Q6504-90907 Q6502-90903, - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 388
370 Appendix A Accessories and ordering information ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 389
B Service and support ENWW 371 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 390
Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 3390/3392 all-in-one DURATION OF LIMITED WARRANTY One year limited warranty HP warrants to you, the end-user customer, that HP inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 391
printer product, or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP . ENWW Print Cartridge Limited Warranty Statement 373 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 392
www.hp.com/support/lj3050 ● HP LaserJet 3052 all-in-one printer, scanner, copier: www.hp.com/support/lj3052 ● HP LaserJet 3055 all-in-one printer, fax, copier, scanner: www.hp.com/support/lj3055 ● HP LaserJet 3390 all-in-one printer, fax, copier, scanner: www.hp.com/support/lj3390 ● HP LaserJet 3392 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 393
service for driver updates. Go to www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user. Hardware service If your hardware fails during the warranty period, Hewlett-Packard offers the following support options: ● Hewlett-Packard repair services: Hewlett-Packard - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 394
of inadequate packing is your responsibility. If you have already disposed of the printer's packing material, contact a local mailing service for information on repacking the printer. ● Hewlett-Packard recommends that you insure the equipment for shipment. 376 Appendix B Service and support ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 395
C All-in-one specifications This section contains the following information about the all-in-one: ● Physical specifications ● Electrical specifications ● Power consumption ● Environmental specifications ● Acoustic emissions ENWW 377 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 396
(15.98 inches) 497 mm (19.56 inches) 12.4 kg (27.4 lb) in-one HP LaserJet 3390 all- 523 mm (20.6 inches) 518 mm (20.4 inches) 497 mm (19.6 inches) 17.8 kg (39.1 lb) in-one HP LaserJet 3392 all- 570 mm (22.4 inches) in-one with tray 3 (250sheet) 518 mm (20.4 inches) 497 mm (19.6 inches) 21.8 kg - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 397
19 ppm letter-size and 18 ppm A4-size. HP LaserJet 3390/3392 all-in-one speed is 22 ppm letter-size and 21 ppm A4-size. Environmental specifications Table C-4 Environmental specifications Recommended1 Operating1 Storage1 (all-in-one and print cartridge) 20° to 27° C 15° to 32.5° C 0° to 40 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 398
Ready Essentially Inaudible 1 Acoustic values are subject to change. See www.hp.com/support/lj3390 and www.hp.com/support/lj3392 for current information. 2 Configuration tested: HP LaserJet 3392 all-in-one, A4 3 HP LaserJet 3390/3392 all-in-one speed is 22 ppm letter-size and 21 ppm A4-size. 380 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 399
Protection Act (United States) ● IC CS-03 requirements ● EU statement for telecom operation ● New Zealand telecom statements ● Declaration of conformity (HP LaserJet 3390, 3392, 3055, and 3050) ● Declaration of conformity (HP LaserJet 3052) ● Country-/region-specific safety statements ENWW 381 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 400
technician. NOTE Any changes or modifications to the printer that are not expressly approved by Hewlett-Packard could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. This equipment complies - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 401
, Hewlett-Packard Company has determined that this product meets ENERGY STAR® Guidelines for energy efficiency. For more information, see http://www.energystar.gov. Toner consumption Economode uses significantly less toner, which might extend the life of the print cartridge. Paper use The all-in-one - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 402
Supplies Returns and Recycling Program. Paper This all-in-one is capable of using recycled papers, when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide, which you can.view on the Web at www.hp.com/ support/ljpaperguide. This product is suitable for the use - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 403
scanner that may require special handling at end-of-life. This HP product contains a battery that might require special handling at end of life. Type: Weight: Location: User Removable: Lithium Carbon Monofluoride (solid button cell) approx. 1 gram on formatter PC board (one http://www.hp.com/go/ - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 404
users city office, your household waste disposal service or the shop where you purchased toner) can be obtained by visiting the HP Website at: www.hp.com/go/msds or www.hp HP products ● Hewlett Packard's commitment to the environment ● Hewlett Packard's environmental management system ● Hewlett Packard - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 405
Telephone Consumer Protection Act (United States) The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains, in a margin at the top or bottom of each - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 406
equipment meets certain telecommunications network protective, operational, and will operate to the user's satisfaction. Before installing this equipment, users should ensure that it the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 407
instructions provided in the user manual. If you experience network compatibility issues, please contact your equipment supplier or Hewlett-Packard does it imply that any product is compatible with all of Telecom's network services. This equipment may not provide for the effective hand-over of a - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 408
to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: declares, that the product Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA Product Names: HP LaserJet 3390, 3392, 3055, and 3050 Regulatory Model Number3) Toner Cartridges5) Product - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 409
according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: declares, that the product Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA Product Names: HP LaserJet 3052 Regulatory Model Number3) Toner Cartridges Product Options: BOISB-0405 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 410
the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 411
Finnish laser statement LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 3050/3052/3055/3390/3392 all-in-one -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 412
394 Appendix D Regulatory information ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 413
ADF is used to automatically feed originals into the device for copying, scanning, or faxing. all-in-one A designation given to HP devices that can perform several functions, such as printing, faxing, copying, and scanning. browser Short for Web browser, a software ring A service offered by some - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 414
and provides access to the device management and troubleshooting tools, embedded Web server, and device documentation. HP ToolboxFX does not support Windows 98, Windows Me, or Macintosh operating systems. ISDN Integrated Services Digital Network (ISDN) is a suite of internationally adopted standards - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 415
An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAINcompliant program, a scan can be initiated from within the program. URL Uniform resource locator, the global address of documents and resources on the Internet. The first part of the address indicates - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 416
398 Glossary ENWW - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 417
printing 95, 209, 361 troubleshooting 346 ad hoc groups, sending faxes to 71 Add or Remove Programs, Windows 20 ADF copying two-sided documents, HP LaserJet 3050 130, 223 copying two-sided documents, HP LaserJet 3052/3055 131, 224 copying two-sided documents, HP LaserJet 3390/3392 132, 225 jams 264 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 418
3055 10 HP LaserJet 3390/3392 12 cartridges HP fraud hotline 285 non-HP 285 pages per 2, 3, 4 part numbers 366 recycling 285, 384 replacing 251, 295 status page, printing 270, 359 status, checking 284 status, viewing with HP ToolboxFX 273 storing 285, 379 warranty 373 characters, troubleshooting 336 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 419
settings 332 specifications 5 dots, troubleshooting 334 double-sided duplex jams, clearing 261 double-sided copying HP LaserJet 3050 130, 223 HP LaserJet 3052/3055 131, 224 HP LaserJet 3390/3392 132, 225 double-sided printing duplex jams, clearing 317 Macintosh 57, 200 Windows 51, 197 dpi (dots per - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 420
all-in-ones 5 HP LaserJet 3050 2 HP LaserJet 3052/3055 3 HP LaserJet 3390/3392 4 feeding problems, troubleshooting 339 file, scanning to Macintosh 145 Finnish laser statemnet 393 first page blank 50 Macintosh settings 56 Windows settings 50 Fit to Page setting, fax 79 flatbed scanner cleaning 287 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 421
cartridges input trays. See trays installation guides, accessories and supplies 242 installation, software Macintosh 22 minimum 16 typical 16 Windows 20 Instant Support 374 interface ports cables, ordering 366 HP LaserJet 3050 8 locating on HP LaserJet 3052/3055 11 locating on HP LaserJet 3390/3392 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 422
, 233 O OCR software 149 on/off switch, locating HP LaserJet 3050 8 HP LaserJet 3052/3055 10 HP LaserJet 3390/3392 12 one-touch keys, fax deleting 83, 214 deleting all 85, 219 editing 82, 213, 216 list of, printing 97, 361 programming 81, 83 online help documentation 243 printer drivers, Windows 18 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 423
page scanning (Macintosh) 146 pages blank 339 not printing 339 skewed 336, 339 pages per minute HP LaserJet 3050 2 HP LaserJet 3052/3055 3 HP LaserJet 3390/3392 4 pages per sheet Macintosh 56 WIndows 51 paper ADF, sizes supported 343 colored 63, 205 copy settings 128, 231 curled, troubleshooting 336 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 424
watermarks, Windows 49 priority input slot capacity 2, 3, 4 loading 40 locating on HP LaserJet 3050 7 locating on HP LaserJet 3052/3055 10 locating on HP LaserJet 3390/3392 12 problem solving. See troubleshooting protocol settings, fax 93 protocols, networks 160 PS drivers selecting 18 supported 17 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 425
from all-in-one control panel (Windows) 141 grayscale 151 HP Director (Macintosh) 145 HP LaserJet Scan (Windows) 144 loading originals in ADF 38 loading originals on flatbed scanner 38 methods 140 OCR software 149 page-by-page (Macintosh) 146 photos 148 quality, troubleshooting 351, 353 resolution - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 426
346 HP LaserJet 3050 2 HP LaserJet 3052/3055 3 HP LaserJet 3390/3392 4 scanning, troubleshooting 352 speed-dial entries deleting 83, 214 deleting all 85, 219 editing 82, 213, 216 list of, printing 97, 361 programming 81, 83 splitters, connecting 108 spots, troubleshooting 334 staple cassette, part - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 427
downloading 17 Usage page, printing 268 USB port HP LaserJet 3050 8 locating on HP LaserJet 3052/3055 11 locating on HP LaserJet 3390/3392 13 troubleshooting 340 type included 5 Use Different Paper/Covers 50 User Datagram Protocol (UDP) 183 User guide languages 368 opening 243 part numbers 368 user - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 428
faded stripes 347 WIA-compliant software, scanning from 147 Windows DHCP 164 driver settings 48 drivers supported 17 drivers, accessing 19 faxing from 99, 211 installing software 20 LPD 177 scanning from all-in-one control panel 141 scanning from TWAIN or WIA software 147 scanning to e-mail 142, 236 - HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 429
- HP LaserJet 3392 | HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 430
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HP LaserJet 3050/3052/3055/3390/3392
All-in-One User Guide