HP LaserJet 4000 HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4
HP LaserJet 4000 Manual
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- HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 1
English HP LaserJet 4000, 4000 T, 4000 N, and 4000 TN Printers User's Guide - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 2
HP LaserJet 4000, 4000 T, 4000 N, and 4000 TN Printers User's Guide - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 3
U.S. and other countries. Microsoft, MS Windows, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. ENERGY STAR is a U.S. registered service mark of the U.S. EPA. Hewlett-Packard Company 11311 Chinden Boulevard Boise - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 4
, you receive a variety of support services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally. HP Support Online Services: for 24-hour World Wide Web URL - Printer drivers, updated HP printer software, plus product access - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 5
HP Support (Continued) HP Service Agreements: Call (1) (800) 446-0522 (U.S.) or (1) (800) 268-1221 (Canada). HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch-tone phone and request up to - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 6
and your serial number ready when calling. (Refer to the service and support chapter of this user's guide for additional product repair information.) If you know your printer needs repair, call (1) (800) 243-9816 to locate your nearest HP-authorized service provider, or call (1) (800) 633-3600 for - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 7
vi EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 8
3 Configurations 3 Printer Parts and Locations 4 Accessories and Supplies 5 Suggested Accessories 5 Ordering Information 6 Control Panel Layout 9 Control Panel Lights 9 Control Panel Keys 10 Control Panel Menus 11 Printer Software 12 Printer Drivers 13 Software for Windows 15 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 9
93 Configuration Page 94 PCL or PS Font List 96 5 Service and Support Hewlett-Packard Warranty Statement 97 Service During and After the Warranty Period 98 Guidelines for Repacking the Printer 99 Limited Warranty for Toner Cartridge Life 100 Service Information Form 101 HP Software License - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 10
Menu B-2 Paper Handling Menu B-3 Print Quality Menu B-6 Printing Menu B-8 Configuration Menu B-11 I/O Menu B-16 EIO Menu (4000 N/4000 TN B-19 Resets Menu B-21 C Printer Memory and Expansion Overview C-1 Installing Memory C-2 Checking Memory Installation C-4 Adjusting Memory Settings - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 11
E Regulatory Information FCC Regulations E-1 Environmental Product Stewardship E-2 Protecting the Environment E-2 Toner Material Safety Data Sheet E-6 Declaration of Conformity E-7 Safety Statements E-8 Laser Safety Statement E-8 Canadian DOC Regulations E-8 VCCI Statement (Japan E-8 Laser - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 12
on your purchase of an HP LaserJet 4000 series printer. If you have not done so, see the getting started guide provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to get to know the printer. This chapter introduces the following - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 13
like images • New HP precision toner for clear, sharp output Paper Handling • Handles up to 600 sheets of paper • Prints a wide range of sizes and weights Language and Fonts • HP PCL 6 and HP's PostScript™ Level 2 emulation • 110 fonts for Microsoft Windows, plus HP FontSmart Expandable design • 500 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 14
Printer Information Configurations This printer is available in four configurations, as described below. HP LaserJet 4000 The HP LaserJet 4000 comes standard with 4 MB RAM and one 500-sheet tray. HP LaserJet 4000 N The HP LaserJet 4000 N comes standard with 8 MB RAM, an HP JetDirect print server - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 15
Printer Parts and Locations Top output bin Top cover Control panel Additional memory can be installed here. Tray 1 (100-sheet, with extension) Power switch Paper level indicator Tray 2 (500-sheet, closed) Tray numbers (HP LaserJet 4000/4000 N printers shown.) Serial and model numbers (inside - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 16
Memory or Flash DIMM Envelope Feeder Duplex Printing Accessory (or duplexer, for 2-sided Envelope Feeder printing) Duplex Printing Accessory (or duplexer, for 2-sided printing) HP LaserJet 4000/4000 N printers Optional 500-sheet tray Figure 2 Optional Accessories HP LaserJet 4000 T/4000 TN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 17
Paper HP LaserJet Paper Toner Cartridge (6,000 pages) Toner Cartridge (10,000 pages) Description or Use Paper feeder and one 500-sheet tray. Automatically feeds up to 75 envelopes. Allows automatic printing on both sides of paper. Replacement paper tray for the HP LaserJet 4000 T/4000 TN printers - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 18
Part Number Dual In-line Memory Module (DIMM) EDO DIMMs SDRAM DIMMs Boosts the ability of the printer to handle large print jobs (maximum 100 MB with HP brand DIMMs): 4 MB 8 MB 16 MB 4 MB 8 MB 16 MB 32 Kit Enhanced I/O Cards For PhoneNET or LocalTalk connection. HP JetDirect print server multi - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 19
Paper Specification Guide PCL 5/PJL Technical Reference Documentation Package HP LaserJet 4000, 4000 T, 4000 N, and 4000 TN Printers User's Guide HP LaserJet 4000 and 4000 N Printers Getting Started Guide HP LaserJet 4000 T and 4000 TN Printers Getting Started Guide HP LaserJet 4000, 4000 T, 4000 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 20
Ready Go Menu Data Item Attention Cancel Job - Value + Select Figure 3 Control Panel Layout Control Panel Lights Light Ready Data Attention Indication The printer is ready to print. The printer is processing information. Action is required. See the control panel display. EN Chapter - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 21
to continue printing with an error message such as 64#;Z.1#&=6;2'?=5+ - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 22
page B-1. Press [Menu] for access to all control panel menus. When additional trays or other accessories are installed in the printer printer driver and software application override control panel settings. (Software application settings override printer driver Menu] until +0(14/#6+10/'07 appears. 2 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 23
on the configuration of Windows-driven computers, the installation program for the printer software automatically checks the computer for Internet access to obtain the latest software. If you do not have access to the Internet, see the HP Support pages at the front of this user's guide to obtain - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 24
computer PPDs are included (page 19). 1. Hewlett-Packard's PostScript Level 1 Emulation for Windows 3.1x; Level 2 Emulation for all other operating systems. 2. The PCL 5e driver is available from the Internet. (See the HP support pages at the front of this user's guide.) Within the computer - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 25
them from an HP-authorized service or support provider. (See the HP Support pages at the front of this user's guide.) • OS/2 PCL/PCL 6 printer driver* • OS/2 PS printer driver* • WordPerfect 5.1 printer driver • Windows NT 3.51 PCL 5e printer driver *The OS/2 drivers are also available from - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 26
, see page 13.) Note Network Administrators: If the printer is attached to a network, before you can print, the printer must be configured for that network using HP JetAdmin or similar network software. (See the getting started guide.) Access the Windows Printer Driver To configure the driver - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 27
Help button, the F1 key, or a question mark symbol in the upper right corner in the printer driver (depending on the Windows operating system used). These help screens give detailed information about the specific driver. Printer driver help is separate from the software application help. 16 Chapter - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 28
110 matching screen fonts for the internal fonts in the printer • downloads fonts to a mass storage device With Windows 3.1x and Windows 95, you can use HP FontSmart to download fonts to a mass storage device. Types of fonts supported are TrueType, PostScript Type 1 and PostScript Type 42 (TrueType - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 29
using devices enabled with HP JetSend, you can capture a document with a scanner (or create a document using computer software) for distribution via the Internet to several users. Users can receive the document in their computer's InBox or print directly to their HP LaserJet 4000 series printer. 18 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 30
program for the PPDs and other software is provided on the compact disc. Use the LaserWriter printer driver that comes with the computer. (The LaserWriter driver is also available from Apple.) HP LaserJet Utility HP LaserJet Utility allows control of features that are not available in the - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 31
have access to the Internet, see the HP Support pages at the front of this user's guide to obtain this software. Network Administrators: If the printer is attached to a network, before you can print, the printer must be configured for that network using HP JetAdmin or similar network software. (See - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 32
server. The following systems are supported: • Windows NT • HP-UX* • OS/2* *The software for these systems is not included on the compact disc with the printer, but is available from the Internet. If you do not have access to the Internet, see the HP Support pages at the front of this user's guide - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 33
22 Chapter 1: Printer Basics EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 34
with a watermark in the background. • Print the first page of a document on a different kind of paper than the rest of the pages. • Print multiple pages on one sheet of paper. (See "Using Features in the Printer Driver" on page 48.) • Tray 1 can be used in several different ways. See "Customizing - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 35
. To use the rear output bin, open it. • If paper coming out of the top output bin has problems, such as excessive curl, try printing to the rear output bin. • To avoid paper jams, do not open or close the rear output bin while the printer is printing. Printing to the Top Output Bin The - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 36
prints to the rear output bin if it is open. Paper comes out of the printer face-up, with the last page on top. To open the rear output bin, grasp the handle at the top of the bin. Pull the bin down, and slide out the - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 37
paper jams, do not load trays while the printer is printing. Tray 1 is a multi-purpose tray that holds a variety of paper, including up to 100 sheets of paper, 10 envelopes, or 20 index cards. The printer might pull paper from Tray 1 first. To change this, see page 50. For supported sizes of paper - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 38
back of the rear paper guide and slide it to the desired paper size until it clicks into place. If the tray is not properly adjusted, the printer might display an error message or paper might jam. 4 Load paper into the tray. For correct orientation, see page 36. 5 Make sure the paper is flat in the - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 39
Loading Trays 2 and 3 (4000 T/4000 TN) Trays 2 and 3 are 250-sheet trays. For supported sizes of paper, see page A-4. Choose A5 and B5 ISO as custom sizes in the printer driver for these trays (page 45). Note To avoid paper jams, do not load trays while the printer is printing. 1 Pull the tray - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 40
the HP LaserJet 4000/4000 N printers, or Tray 4 for the HP LaserJet 4000 T/ 4000 TN printers. This tray is adjusted differently than Tray 2 (page 27). Tray 2 and the optional 500-sheet tray can be interchanged in the printer. For supported sizes of paper, see page A-4. Note To avoid paper jams, do - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 41
size of paper. An error message will appear in the control panel display if the dial is not set properly. Note Setting the dial adjusts the printer's sensors. It does not adjust the guides inside the tray. 7 Gently slide the tray into the printer. To print by type and size of paper, see page 52. 30 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 42
for complete installation and setup instructions. Duplexing might require additional memory (page C-1). The duplexer supports sizes from B5 JIS (7.2 by 10 inches or 182 by 257 mm) to legal (8.5 by 14 inches or 216 by 356 mm). Installed Removed Figure 7 Printer with the Optional Duplexer EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 43
the printer and paper jamming might result. WARNING! To avoid personal injury and damage to the printer, do not lift the printer with the duplexer installed. Before relocating the printer, separate the duplexer and optional trays from the printer. • You might need to configure the printer driver - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 44
paper such as letterhead and preprinted paper needs to be oriented as shown in Figure 8. Figure 8 Paper Orientation for Printing Both Sides of Paper For Tray 1, load the first side facing down and the top toward you. For all other trays, load the first side facing up and the top toward the printer - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 45
The four print orientation options are shown below. These options can be selected from the printer driver or from the printer's control panel (set $+0&+0)from the Paper Handling Menu and 14+'06#6+10from the Printing Menu). 2. Long-edge landscape 1. Long-edge portrait 4. Short-edge landscape - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 46
to load the trays with the correct orientation. Note Paper orientation is different when you print with an optional duplexer (page 33). Printing in portrait or landscape mode is usually selected from the software application or printer driver. If the option is not available, change the Orientation - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 47
the side-to-be-printed facing up, and the top, short edge toward the printer. Figure 10 Paper Orientation for Tray 1 For all other trays, load paper with the side-to-be-printed facing down, and the top edge toward you. Figure 11 Paper Orientation for All Other Trays 36 Chapter 2: Printing Tasks EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 48
If you have problems printing envelopes, try opening the rear output bin. When you print large numbers of envelopes and standard paper, for best printing performance print paper first, then envelopes. To alternate paper and envelopes, from the Configuration Menu in the printer's control panel select - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 49
curl and wrinkling.) 3 Load up to 10 envelopes in the center of Tray 1 with the side-to-be-printed facing up, and the postage-end toward the printer. Slide the envelopes into the printer as far as they will go without forcing them. 4 Adjust the guides to touch the envelope stack without bending the - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 50
installation and setup instructions. You might need to configure the printer driver to recognize the envelope feeder. See the printer software help for details. Envelope weight Guides Tray extension Figure 12 Envelope Feeder Details Envelope Sizes • The envelope feeder supports sizes from 3.5 by - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 51
Tray 1. 2 Open the access door on the right, front corner of the printer, inside Tray 1. 3 Remove the plastic cover from the printer. (Replace the cover when the envelope feeder is not attached.) 4 Insert the envelope feeder into the printer as far as it will go. (The connector on the top right side - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 52
envelope feeder is not overfilled. Note Select the envelope size from the software application (if the setting is available), the printer driver, and the Paper Handling Menu in the printer's control panel (page B-3). To print by type and size of paper, see page 52. EN Chapter 2: Printing Tasks 41 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 53
labels in Tray 1 with the side-to-be-printed facing up, and the top, short edge toward the printer. For orientation in other trays, see Figure 11 on page 36. • Try opening the rear output bin (page 25) to prevent curl and other problems. Figure 13 Printing Labels 42 Chapter 2: Printing Tasks EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 54
Caution Do not: Failure to follow these instructions can damage the printer. • Do not load the trays to capacity because labels are heavier than paper. • Do not use labels that are separating from the backing sheet, wrinkled, or damaged in any way. • Do not use labels that have the backing - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 55
recommended for use in laser printers. For transparency specifications, see page A-8. • Load transparencies face up in Tray 1 with the top toward the printer. • A stack of 50 to 100 transparencies can be printed from other trays. Because transparencies are heavier than paper, do not load the other - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 56
can be printed from Tray 1 or the optional 500-sheet tray. For paper specifications, see page A-2. Note Choose A5 and B5 (ISO) as custom sizes in the printer driver for Tray 2 and Tray 3 (HP LaserJet 4000 T/4000 TN printers) and the optional 500-sheet tray. Settings for these sizes are marked in - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 57
(127 mm) long. • Set page margins at least .17 inch (4.23 mm) away from the edges. Setting Custom Paper Sizes When custom paper is loaded, size settings need to be selected from the software application (the preferred method), the printer driver, or from the printer's control panel. Settings in the - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 58
5 to 14 inches (127 to 356 mm). 5 If custom paper is loaded into Tray 1 and 64#;/1&'%#55'66', then set 64#;5+ - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 59
to change settings from the printer's control panel or the printer driver. Using Features in the Printer Driver When you print from a software application, many of the printer's features are available from the printer driver. To access Windows printer drivers, see page 15. HP PCL 5e, PCL 6, PS, and - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 60
Printing the First Page on Different Paper From the PCL 6 printer driver, you can choose to print the first page of a document on different paper than the rest of the pages. Look for "Use different paper for first page" in the printer driver. Printing Multiple Pages on One Sheet of Paper You can - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 61
. • When 64#;/1&'%#55'66' is set, an option appears in the Paper Handling Menu to configure size as well as type settings for Tray 1. • Through the printer driver, you can select paper from any tray (including Tray 1) by type, size, or source. To print by type and size of paper, see page 52. 50 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 62
through the software or printer driver. Manual Feed can also be enabled from the Paper Handling Menu in the printer's control panel. When Manual Feed is selected, if 64#;/1&'(+456 the printer automatically prints (if paper is in the tray). If 64#;/1&'%#55'66' the printer prompts to load Tray - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 63
on the package of paper. For supported types, see page A-13. 3 Select the paper size settings from the control panel. • Tray 1: If the printer has been set to 64#;/1&'%#55'66' from the Paper Handling Menu, also set the paper size from the Paper Handling Menu. If custom paper is loaded, set the - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 64
also be configured from HP JetAdmin for networked printers. See the printer software help. To print by type and size, it might be necessary to unload or close Tray 1, or set 64#;/1&'%#55'66' from the Paper Handling Menu in the printer's control panel. For more information, see page 50. Settings - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 65
54 Chapter 2: Printing Tasks EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 66
the toner cartridge. • Cleaning the printer. To ensure optimum print quality, the printer will prompt you to have routine maintenance performed every 150,000 pages. When the 2'4(14/24+06'4/#+06'0#0%' message appears on the control panel, contact an HP-authorized service and support provider - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 67
HP toner cartridge lasts an average of 10,000 or 6,000 pages, depending on which toner cartridge is installed. (A typical business letter is about 5% coverage.) This assumes that print density is set to 3 and EconoMode is off. (These are the default settings.) 56 Chapter 3: Printer Maintenance EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 68
5612. To resume printing, press [Go]. The printer will continue to display 610'4.19 until you replace the toner cartridge. Select 610'4.19%106+07' or 610'4.195612 from the Configuration Menu in the control panel (page B-13). Redistributing the Toner When toner is low, faded or light areas might - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 69
wash clothing in cold water. (Hot water sets toner into fabric.) 4 Reinsert the toner cartridge into the printer and close the top cover. If the print remains light, install a new toner cartridge. (Follow the instructions provided with the new toner cartridge.) 58 Chapter 3: Printer Maintenance EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 70
printer. While cleaning the printer, be careful not to touch the transfer roller (the black, rubber roller, located underneath the toner cartridge). Skin oils on the roller can cause print quality problems. Figure 17 Location of the Transfer Roller-Do Not Touch! EN Chapter 3: Printer Maintenance - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 71
in cold water. (Hot water sets toner into fabric.) 3 Using the green handle, lift the paper access plate and wipe off any residue with a dry, lint-free cloth. 4 Replace the toner cartridge, close the top cover, plug in the power cord, and turn the printer on. 60 Chapter 3: Printer Maintenance EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 72
printer, shiny black spots will appear on the page's black strip. To ensure good print quality with certain types of paper, use the cleaning page every time the toner cartridge is replaced. If the cleaning page is frequently needed, try a different type of paper. EN Chapter 3: Printer Maintenance - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 73
62 Chapter 3: Printer Maintenance EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 74
will help you to troubleshoot and solve printer problems. Clear paper jams: Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams. Understand printer messages: Many different messages - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 75
(optional envelope feeder) Go to page 66. Optional duplexer Go to page 69. Figure 18 Paper Jam Locations Input tray areas Go to page 65. Note Loose toner might remain in the printer after a paper jam, but the toner should clear after a few sheets are printed. 64 Chapter 4: Problem Solving EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 76
replacing the tray, make sure the paper is flat in the tray at all four corners and below the tabs on the guides. 4 Open and close the top cover to clear the paper jam message. If a paper jam message persists, there is still paper in the printer. Look for paper in another location (page 64). EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 77
the small access door, and a connector on the top right side that fits into the plug.) 5 Open and close the top cover to clear the paper jam message. If a paper jam message persists, there is still paper in the printer. Look for paper in another location (page 64). 66 Chapter 4: Problem Solving EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 78
it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.) 4 Replace the toner cartridge, and close the top cover. If a paper jam message persists, there is still paper in the printer. Look for paper in another location (page 64). EN Chapter 4: Problem Solving 67 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 79
the top cover all the way to release pressure on the paper. 3 Close the rear output bin. Open and close the top cover to clear the paper jam message. If a paper jam message persists, there is still paper in the printer. Look for paper in another location (page 64). 68 Chapter 4: Problem Solving EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 80
to clear the paper jam message. 4 If the paper jam message persists, remove the duplexer by lifting it slightly and pulling it out of the printer. 5 From the rear of the printer, remove any paper on top of Tray 2. (You might need to reach inside the printer.) Continued on the next page. EN Chapter - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 81
7 Turn the duplexer over and remove any paper. 8 Insert the duplexer into the printer. 9 Open and close the top cover to clear the paper jam message. If a paper jam message persists, there is still paper in the printer. Look for paper in another location (page 64). 70 Chapter 4: Problem Solving EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 82
that the power supplied to the printer is steady, and meets printer specifications. • Clean the printer. • Contact an HP-authorized service or support provider to perform routine printer maintenance. (See the HP Support pages at the front of this user's guide.) EN Chapter 4: Problem Solving 71 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 83
an HP-authorized service or support provider. (See the HP Support pages at the front of this user's guide.) Not all messages are described in this user's guide (many are self-explanatory). Some printer messages are affected by the Auto Continue and Clearable Warning settings from the Configuration - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 84
feed paper to the printer because a door or paper guide is open. Check the doors and paper guides. %*15'0.#0)7#)' 016#8#+.#$.' A print job requested a printer language that does not exist in the printer. The job will not print and will be cleared from memory. Print the job using a driver for - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 85
the write protection through HP JetAdmin. +0276&'8+%' %10&+6+10ZZ[[ An input paper handling device has a condition that needs attention before printing can resume. See the documentation that came with the paper handling device for assistance. +056#..64#;Z The printer is unable to print - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 86
optimum print quality, the printer prompts you to have routine maintenance performed every 150,000 pages. Contact an HP-authorized service or support provider to perform routine printer maintenance. (See the HP Support pages at the front of this user's guide.) 4#/&+5-&'8+%' The RAM disk had - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 87
Configuration Menu in the printer's control panel. 4#/&+5-+5 The RAM disk is protected, and no new files can be written to it. 94+6'2416'%6'& Disable the write protection through HP JetAdmin. 64 external paper handling device detected an unsupported paper +064#;=;;? size. The printer will - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 88
be stuck or broken. Contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user's guide.) +057((+%+'06 /'/14; alternates with 24'55)161 %106+07' The printer received more data than can fit in its available memory. You might have tried to transfer - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 89
be lost.) If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user's guide.) $#&5'4+#. 64#05/+55+10 alternates with 24'55)161 %106+07' The printer encountered an error while transferring data from the computer. The - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 90
be reprinted. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user's guide.) Z(75'4'4414 An internal error has occurred. Turn the printer off, and then turn the printer on. The message might clear, and then - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 91
HP-authorized service or support provider. (See the HP Support pages at the front of this user's guide.) Z 24+06'4'4414 There is a problem with the printer's memory. The Z value refers to the location of the problem: 0 = Internal memory 1 to 3 = DIMM slots 1, 2, or 3 You might need to replace - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 92
HP-authorized service or support provider. (See the HP Support pages at the front of this user's guide.) 084#/'4414 %*'%-5'66+0)5 An error occurred in the printer's nonvolatile memory (NVRAM) and one or more printer settings has been reset to its factory default. Print a configuration page - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 93
below to determine which output quality problem you are experiencing, then see the following table to troubleshoot the problem. Note The examples below depict letter-size paper that has passed through the printer short-edge first. Light Print or Fade Toner Specks (front or back) Dropouts Lines - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 94
toner cartridge. (See instructions with the toner cartridge.) 13. To alternate small and standard paper, from the Configuration Menu set 5/#..2#2'452''&5.19. 14. After trying all the steps suggested above, contact an HP-authorized service or support provider. (See the HP Support pages - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 95
to determine the problem. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. If you cannot resolve the problem after following the suggestions in this user's guide, contact an HP-authorized service or support provider. (See the HP Support pages at the front - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 96
, or if the printer is paused, a configuration page will not print. (Press [Cancel Job] and try Step 2 again.) Check that the sealing tape is not still in the toner cartridge. (See the getting started guide or the instructions that came with the toner cartridge.) The toner cartridge might be empty - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 97
and print.) If printing with the PS driver, from the Printing Menu in the printer's control panel, set 24+0625'4414510, then print the job again. If an error page prints, see the instructions in the next column. From the Configuration Menu in the printer's control panel, make sure that 2'4510 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 98
driver and software commands override control panel settings.) Reduce the job's complexity, print at a lower resolution (page B-6), or install more printer memory (page C-1). You might be missing a printer message that could help you solve the problem. From the Configuration Menu in the printer - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 99
that you are using the proper printer driver (page 16). Check the software settings. (See the software help.) Try a different font. Downloaded resources might have been lost. You might need to download them again. Make sure paper is loaded correctly and that the guides are not too tight or too - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 100
other than 4'#&; is displayed. Make sure paper trays are correctly configured for paper size and type (page 52). Print a configuration page to see current tray settings (page 94). Make sure the tray selection (or paper type) in the printer driver or software application is set correctly. (The - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 101
panel and then choose the correct network (for example, LocalTalk or EtherTalk). Set up the printer manually by selecting Configure. Reinstall the printer software. (See the getting started guide.) Select an alternate PPD (page 92). The PPD might have been renamed. If so, select the renamed PPD - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 102
have received the print job. Verify that the printer name matches the name selected in the Chooser (page 92). If you are printing an .EPS file, try downloading the fonts contained in the .EPS file to the printer before printing. Use the HP LaserJet Utility (page 19). If the document is not printing - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 103
the printer, do this before selecting the printer in the Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer. 92 Chapter 4: Problem Solving - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 104
details about the printer and its current configuration. The following information pages are described here: • Menu Map • Configuration Page • PCL or PS Font List For a complete list of the printer's information pages, see the Information Menu in the printer's control panel (page B-2). Menu Map To - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 105
accessories, such as memory (DIMMs), paper trays, and printer languages. If an HP JetDirect print server card is installed (HP LaserJet 4000 N/4000 TN printers), a JetDirect configuration page will print out as well. To print a configuration page: 1 Press [Menu] until +0(14/#6+10/'07 appears - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 106
Figure 20 Sample Configuration Page 1 Printer Information 2 Installed Personalities and Options 3 Event Log 4 Memory 5 Security 6 Paper Trays and Options Lists the serial number, HP JetSend IP addresses, page counts, and other information for the printer. Lists all printer languages that - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 107
stay resident in the printer until other fonts are downloaded to replace them, or until the printer is turned off. • INTERNAL: Fonts that permanently reside in the printer. • Font ID is the number you assign to soft fonts when you download them through software. 96 Chapter 4: Problem Solving EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 108
5 Service and Support Hewlett-Packard Warranty Statement HP PRODUCT HP LaserJet 4000, 4000 N, 4000 T, and 4000 TN printers 1 HP warrants HP hardware, accessories, and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 109
the warranty period, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user's guide.) • If printer hardware fails after the warranty period, and you have an HP Maintenance Agreement or HP Support Pack, request service as specified in the agreement - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 110
repacking the printer. • If possible, include print samples and 50-100 sheets of paper or any other media that is not printing correctly. • Include a completed copy of the Service Information Form (page 101). • HP recommends insuring the equipment for shipment. EN Chapter 5: Service and Support 99 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 111
or malfunctions in a new Hewlett-Packard toner cartridge. How long does the coverage last? The coverage lasts until the HP toner is depleted, at which time the warranty expires. How do I know when the HP toner is running out? The 610'4.19 message on the printer's control panel display provides - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 112
for service. If standard repair prices do not apply, a minimum purchase order is required. Standard repair prices may be obtained by contacting an HP-authorized Repair Center. Authorized signature Phone Billing address: Special billing instructions: EN Chapter 5: Service and Support 101 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 113
will provide HP with reasonably detailed information regarding any disassembly or decompilation. You may not decrypt the Software unless decryption is a necessary part of FAR or DFARS clause or the HP standard software agreement for the product involved. 102 Chapter 5: Service and Support EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 114
Worldwide Sales and Service Offices Worldwide Sales and Service Offices Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Support Center number listed in the front of this user's guide. Argentina: Hewlett-Packard Argentina S.A. Montañeses 2140/50/60 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 115
Worldwide Sales and Service Offices (Continued) France: Hewlett-Packard France 42 Quai du Point du Jour F-92659 Boulogne Cedex Phone: (33) (146) 10-1700 Fax: (33) (146) 10-1705 Hungary: Hewlett-Packard Magyarország Kft. Erzsébet királyné útja 1/c. H-1146 Budapest Phone: (36) (1) 343- - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 116
Fax: (44) (134) 436-3344 Customer Information Center: Phone: same as above with ext. 3211 Venezuela: Hewlett-Packard de Venezuela S.A. Los Ruices Norte 3A Transversal Edificio Segre Caracas 1071 Phone: (58) (2) 239-4244 Fax: (58) (2) 239-3080 EN Chapter 5: Service and Support 105 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 117
106 Chapter 5: Service and Support EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 118
A Specifications Overview This appendix includes: • Paper specifications • Printer specifications • Cable specifications EN Specifications A-1 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 119
LaserJet Printer Family Paper Specification Guide. (To order the guide, see page 8.) Always test paper before purchasing a large quantity. Using paper outside HP specifications may cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 120
g/m2) 10 envelopes 1. The printer supports a wide range of paper sizes. Check the printer software for supported sizes. To print custom-size paper, see page 45. 2. Capacity may vary depending on paper weight and thickness, and environmental conditions. Trays 2 and 3 (HP LaserJet 4000 T/ 4000 TN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 121
(HP LaserJet 4000/4000 N) Dimensions1 Weight Capacity2 Letter A4 Legal 8.5 by 11 in (216 by 279 mm) 8.3 by 11.7 in (210 by 297 mm) 8.5 by 14 in (216 by 356 mm) 16 to 28 lb (60 to 105 g/m2) 500 sheets of 20 lb (75 g/m2) paper 50-100 transparencies 1. The printer supports a wide range of paper - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 122
by 6.3 in (90 by 160 mm) 7 by 10 in (178 by 254 mm) 20 to 28 lb (75 to 105 g/m2) 75 envelopes 1. The printer supports a wide range of paper sizes. Check the printer software for supported sizes. 2. Capacity may vary depending on paper weight and thickness, and environmental conditions. Optional - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 123
loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer. Symptom Poor print quality or toner adhesion. Problems with feeding. Problem with Paper Too moist, too rough, too smooth, or embossed; faulty - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 124
, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 24 60 33 41 50 7 27 68 37 45 55 8 28 70 39 49 58 9 32 80 44 55 67 10 34 86 47 58 Metric Weight (g/m2) 60 64 75 80 81 90 100 105 120 128 135 148 157 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 125
printer's maximum temperature. • Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams see page 42. Transparencies Transparencies used in the printer must be able to withstand 400° F (205° C), the printer's - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 126
The weight of the envelope paper should not exceed 28 lb (105 g/m2), or jamming may result. • Construction: 10 inches (178 by 254 millimeters). If you do not have an optional envelope feeder, always print envelopes from Tray 1 (page 37). To print envelopes with the optional envelope feeder, see page - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 127
-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or jams. A-10 Specifications EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 128
typical address margins for a Commercial #10 or DL envelope. Type of Address printer. For optimum printer performance, do not use paper heavier than 53 lb (199 g/m2) in Tray 1 or 28 lb (105 g/m2) in other trays. Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 129
sure it is regular in shape and not damaged. Also, make sure the cards are not stuck together. Card Stock Guidelines • If cards curl or jam, try printing from Tray 1 and opening the rear output bin. • Set margins at least 0.08 inch (2 mm) away from the edges of the - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 130
with cover closed HP LaserJet 4000 T/4000 TN 20.1 inches (51.19 cm) with cover open 15.5 inches (38.5 cm) with cover closed Figure A-2 Printer Dimensions Printer Weight (without toner cartridge) • HP LaserJet 4000/4000 N printers: 39.27 lb (17.85 kg) • HP LaserJet 4000 T/4000 TN printers: 45.66 lb - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 131
Environmental Specifications Electrical Specifications Printer State Power Consumption (average, in watts) Printing 330 Standby 18 PowerSave (default activation time 30 minutes) 16 Off 0 Minimum Recommended Circuit Capacity 100-127 Volt 8 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 132
You might want to install printers with sound power Lwad>=6.3 bels (A) or more in a separate room or cubicle. General Specifications Operating temperature Relative Humidity Speed, in pages per minute (ppm) Expandable Memory 50-91° F (10-32° C) 20-80% Up to 17 ppm, letter size paper. Up to 16 ppm - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 133
. Parity Parity is a method of error checking at the bit level. HP LaserJet Serial Data Format Transmission is asynchronous, with one start bit, eight data bits and one stop bit. Parity is not used. HP LaserJet printers are DTE devices. Serial Interface Protocol (handshaking) Handshaking - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 134
Hewlett-Packard offers the following serial cables and adapter for use with the printer: HP Part Number C2932A C2933A C2909A Description 9 to 9-pin M/F RS-232 Serial Cable, 3m 9 to 25-pin M/F RS-232 Serial Cable, 3m 9 to 25-pin M/F Serial Cable - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 135
-25 Serial Cable Pin Outs Computer DB-25 3- Receive Data 2- Transmit Data 20- Data Terminal Ready 7- Ground 6- Data Set Ready 5- Clear to Send Printer DB-9 (male cable end) 2- Transmit Data 3- Receive Data 4- Data Set Ready 5- Ground 6- Data Terminal Ready 8- Data Terminal Ready The pin outs for - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 136
panel to access printer features not supported by the printer driver or software application. Printer driver and software commands override the printer's control panel settings. You can print a menu map from the control panel that shows the current printer configuration (page 11). This appendix - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 137
the control panel menu items. For more information, see page 93. The configuration page shows the printer's current configuration. If an HP JetDirect print server card is installed (HP LaserJet 4000 N/4000 TN printers), a JetDirect configuration page will print out as well. For more information, see - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 138
Handling Menu When paper handling settings are correctly configured through the control panel, you can print by choosing the type and size of paper from the printer driver or software application. For more information, see page 52. Some items in this menu (such as duplex and manual feed) can be - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 139
(available only on the HP LaserJet 4000 T/4000 TN printers). Set the value to correspond with the paper type currently loaded in Tray 4. Feed the paper manually from Tray 1, rather than automatically from a tray. When /#07#. (''&10 and Tray 1 is empty, the printer goes offline when it receives - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 140
item appears only when%10(+)74' (75'4/1&'/'07;'5. Most paper types are set to 014/#. by default. The exception is as follows: 417)**+)* (The 417)**+)* setting is only available with A4, letter, and legal sizes.) For a complete list of supported paper types, see page A-5. EN Control Panel - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 141
printer driver (if the appropriate driver is installed). Printer driver and software application settings override control panel settings. For more information, see page 48. Print Quality Menu Item 4'51.76+10 the HP LaserJet III family of printers. : Produces high print quality at the printer's - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 142
of toner on the printed page by up to 50%. Caution HP does not recommend full-time use of EconoMode. (If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge.) Note It is best to turn EconoMode on or off from the printer driver or - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 143
Menu Item %12+'5 2#2'4 .'66'4 (110V printers) and '08'.12' %1/ (110V printers) %10(+)74'%7561/ 2#2'401 70+61(/'#574' +0%*'5 (110V printers) or /+..+/'6'45 (220V printers) Values to For supported paper sizes, see page A-3. 01 ;'5 +0%*'5 /+..+/'6'45 Explanation Set the default - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 144
the default orientation of print on the page. Note It is best to set the page orientation from the printer driver or software application. (Driver and software settings override control panel settings.) Sets vertical spacing from 5 to 128 lines for default paper size. Press [-Value+] once to change - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 145
. PC-8 or PC-850 is recommended for line draw characters. Order the PCL 5/PJL Technical Reference Documentation Package for symbol set charts or for more information (page 8). Select the version of Courier font to use: 4')7.#4: The internal Courier font available on the HP LaserJet 4 series printers - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 146
printer's behavior. Configure the printer according to your printing needs. Configuration Menu Item 219'45#8' /+076'5 2'4510#.+6; #761 Values 1(( /+076'5 /+076'5 *174 *1745 *1745 #761 2%. 25 Explanation Set the printer a paper tray, or open the top cover, the printer automatically - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 147
KB) or by increments of 100 (above 100 KB). For more information, see page C-5. This item appears only when 4'5174%' 5#8'10. Select the amount of memory used for saving PS resources. Printer default is the minimum amount of memory needed to perform resource saving for PS. Press [-Value+] to change - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 148
probably want to turn #761%106+07' to 10. Determine how the printer behaves when toner is low. The 610'4.19 message will first appear when the toner cartridge is almost out of toner. (About 100 to 300 sheets can still be printed.) %106+07': The printer will continue to print while the 610'4.19 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 149
) will need to be downloaded again, unless they are stored on an optional hard disk or flash DIMM. Determine how the RAM disk is configured. This item appears only if there is no optional hard disk installed and the printer has at least 8 MB of memory. 1((: The RAM disk is disabled. 10: The RAM disk - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 150
Configuration Menu (Continued) Item ,#/4'%18'4; #761 Values #761 10 1(( /#+06'0#0%' 1(( /'55#)'1(( 5/#..2#2'4 52''&014/#. 014/#. 5.19 Explanation Determine how the printer behaves when a paper jam occurs. #761: The printer automatically selects the best mode for printer jam recovery ( - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 151
+] once to change settings by increments of 1, or hold down [- Value +] to scroll by increments of 10. Allocate memory for I/O buffering. #761: The printer automatically reserves memory for I/O buffering. Additional configurations are not required and the +1 $7(('45+ - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 152
) Item 2#4#..'.*+)* 52''&;'5 Values ;'5 01 2#4#..'.#&8 10 (70%6+10510 1(( 5'4+#.2#%+0) &64&54 &64&54 :10:1(( 5'4+#.41$756 10 :1010 1(( Explanation Select the speed at which data is transmitted to the printer. ;'5: The printer accepts faster parallel communications used for - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 153
5'4+#.&64 21.#4+6;*+)* Values *+)* .19 Explanation Select the printer's baud rate (speed at which information is transferred) for communicating from the computer to the printer. Determine whether pin #8 is high or low when the printer is ready. *+)*: Pin #8 is held high when the printer is - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 154
of the printer. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the EIO Menu. These and other parameters can also be configured through HP JetAdmin. EIO Menu Item %()0'6914-01 018'..10 &.%..%10 6%2+210 '6#.-10 %()018'..01 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 155
$1162;'5 for TCP/IP parameters to be automatically loaded from a bootp or DHCP server when the printer is turned on. If you specify $116201, you can manually set selected TCP/IP parameters from the control panel. You can manually set each byte of the IP address (IP), Subnet Mask (SM), Syslog - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 156
page data or printer configuration settings when you select these items. Only reset the printer under the following circumstances: • You want to restore the printer's default settings. • Communication between the printer problems. The items in the Resets Menu will clear all memory in the printer, - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 157
B-22 Control Panel Menus EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 158
the printer's capabilities with: • A network card. • A mass storage device, such as a hard disk. For ordering information, see page 7. To find out how much memory is installed in the printer, or to find out what is installed in the EIO slots, print a configuration page (page 94). EN Printer Memory - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 159
's antistatic package, then touch bare metal on the printer. If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory (page 94). 1 Turn the printer off. Rotate the printer for access to its right side. Unplug the - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 160
slots in the printer. Rotate the cover up towards the printer. 9 Slide the cover toward the front of the printer until it clicks into place. Reattach any interface cables and the power cord, then turn the printer on and test the DIMM. (Go to page C-4.) EN Printer Memory and Expansion C-3 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 161
have been incorrectly installed. Check the printer messages (page 72). 2 Print a new configuration page (page 94). 3 Check the memory section on the configuration page and compare it to the configuration page printed before the DIMM installation. If the amount of memory has not increased, the DIMM - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 162
displayed. This amount will vary depending upon how much memory is installed in the printer. 3 Using a software application, download all the fonts you want to use in the selected language. 4 Print a configuration page (page 94). The amount of memory used by the fonts is listed next to the language - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 163
+1$7(('410 (page B-16). 2 Also from the I/O Menu, set +15+ - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 164
mass storage device, such as a hard disk. Use HP JetAdmin to delete files from a mass storage device. Use HP FontSmart to manage fonts on a mass storage device. For more information, see the printer software help. Figure C-1 Installing EIO Cards or Mass Storage Devices EN Printer Memory and - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 165
C-8 Printer Memory and Expansion EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 166
Reference Documentation Package (page 8). To receive more information about printer commands via fax, call HP FIRST (Fax Information Retrieval Service Technology) and request an index for HP LaserJet printers. (See the HP Support pages at the front of this user's guide.) EN Printer Commands D-1 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 167
as shown here. You must use the exact character and case specified for PCL printer commands. Figure D-1 displays the elements of a typical printer command (in this instance, a command for page orientation). Escape character (begins escape sequence) Value field (contains both alpha and numeric - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 168
character of the combined escape sequence must be uppercase. The following is an example of an escape sequence string that would be sent to the printer to select legal paper, landscape orientation, and 8 lines per inch: ?&l3A?&l1O?&l8D The following escape sequence sends the same - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 169
a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are listed in the table on page D-7. Fonts are either "fixed" or "proportional" in spacing. The printer contains both fixed fonts (Courier, Letter Gothic, and Lineprinter - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 170
?&l#O 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1 5 = Tray 3 6 = Envelope Feeder 7 = auto select 8 = Tray 4 20-69 = external trays 1 = Executive 2 = Letter 3 = Legal 25 = A5 26 = A4 45 = B5-JIS 80 = Monarch 81 = Commercial 10 90 = DL 91 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 171
Common PCL Printer Commands (Continued) Function Top Margin Command ?&l#E Options (#) # = number of lines Page Control Commands (Continued) Text Length (bottom margin) ?&l#F # = number of lines from top margin Left Margin Right Margin Horizontal Motion Index Vertical Motion Index ?&a#L # = - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 172
PCL Printer Commands (Continued) Font Selection Function Symbol Sets2 Command ?(# Options (#) 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.1 Latin - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 173
D-8 Printer Commands EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 174
to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to experienced radio/TV technician. Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 175
ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency. Toner EconoMode uses about 50% less toner, thereby extending the life of the Consumption toner cartridge. Paper use The printer's optional duplexing feature, which - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 176
listed in the replacement's brochure, call your local HP Sales and Service Office for further instructions. (See page 103 or the HP support pages at the front of this user's guide.) HP Cartridge Recycling Program Information Since 1990, the HP LaserJet Toner Cartridge Recycling Program has collected - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 177
The diagram below represents how HP LaserJet toner cartridges are recycled: Printer and Parts U.S. Only: HP's Hardware Recycling Organization will accept the printer and other HP products when you have no further use for them. HP disposes of these products in an environmentally-sound manner. Many - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 178
in the HP LaserJet Printer Family Paper Specifications Guide. The printer is suited for the use of recycled paper according to DIN 19 309. All Other Countries: The printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 179
calling your local HP FIRST number. (See the HP Support pages at the front of this user's guide.) Spare Parts and Consumables Availability Spare parts and consumable supplies for this product will be made available for at least five years after production has stopped. Toner Material Safety Data - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 180
Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet 4000, 4000 T, 4000 N, 4000 TN Model Numbers: C4118A, C4119A - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 181
since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 182
sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet 4000, 4000 T, 4000 N, 4000 TN -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 183
E-10 Regulatory Information EN - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 184
copies of a print job). HP's printer control language. See PS. Having pre-designed forms already printed on the paper. Program files that allow a software application to communicate with the printer and use its features. On-screen instructions regarding the use of the printer driver. EN Glossary 1 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 185
(or a question mark symbol) in the printer software. HP's PostScript Level 2 Emulation (or Level 1 Emulation for Windows 3.1x). A printer language provided with the printer. In this user's guide, paper size refers to the dimensions of a sheet of paper or other print media. A computer program or - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 186
installed memory C-4 printer's configuration 93-96 CFC usage E-2 Chooser, troubleshooting 90 choosing driver 16 Chosen Language Not Available message 73 cleaning paper path 61 printer 59-60 cleaning page message B-7 using 61 Clearable Warnings setting B-13 clearing paper jams 64-71 persistent - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 187
with A-10 draft-quality printing B-7 drivers, printer 13-16 accessing Windows 15 configuring 15 help software 16 included with printer 13 installation options 13 installing 13 selecting 14, 16 switching languages 16 dropouts, troubleshooting 83, A-6 duplex printing accessory clearing paper jams 69 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 188
HP LaserJet 4000 series printer configurations 3 HP LaserJet Toner Cartridge Recycling Program E-3 HP Maintenance Agreement 98 HP Software License Term 102 HP Support Pack 98 HP support, see front pages HP ToolBox, accessing 17 HP worldwide sales and service offices 103-105 HP-GL/2 commands D-1 HP - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 189
envelope feeder 41 envelopes in Tray 1 38 paper trays 26-30 Loading Program message 74 locating paper jams 64 locking control panel 19 locking out paper trays 52 loose toner, troubleshooting 83, A-6 M Macintosh network cable kit, ordering 7 PPDs 13 printer drivers 13, 19 printing problems 90-91 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 190
OS/2 printer drivers 14 output areas, clearing paper jams 68 output bin 24-25 output locations, troubleshooting 89 Override A4 With Letter setting B-4 overriding printer settings 15 ozone production E-2 P Page Protect setting B-13 page skew, troubleshooting 83 Page Too Complex message 77 paper card - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 191
E-6 toner cartridge, ordering 6 using recycled paper E-5 warranty options E-5 standard 97-98 proportional-spaced fonts D-4 ProRes 1200 B-6 PS printing font list 96 troubleshooting error page 86 PS drivers function 16 included with printer 13 PS font list B-2 PS Memory message C-5 PS Memory setting - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 192
accessing 17 HP LaserJet Utility for Macintosh 19 HP ToolBox, accessing 17 included with printer 12 license 102 Macintosh 19 Macintosh printer drivers 19 networks 20 obtaining most recent 14 troubleshooting print problems 86 Windows 15-17 Solaris 20 spare parts E-5 special paper manually feeding 51 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 193
2 (4000/4000 N) A-4 Trays 2 and 3 (4000 T/4000 TN) A-3 Wide A4 setting B-10 Windows help 16 network software 20 printer drivers 13 software 15-17 Windows NT 3.51 PCL 5e printer driver 13 WordPerfect 5.1 printer driver 14 World Wide Web addresses, see front pages wrinkled paper, troubleshooting 83 - HP LaserJet 4000 | HP LaserJet 4000 Printer Series - HP LaserJet 4000, 4000 T, 4 - Page 194
Copyright© 1997 Hewlett-Packard Co. Printed in USA Manual Part No. C4118-91060 Printed on at least 50%Total Recycled Fiber with at least 10% Post-Consumer Paper *C4118-91060* *C4118-91060* C4118-91060
HP LaserJet 4000, 4000 T,
4000 N, and 4000 TN Printers
User's Guide
English