HP LaserJet 5000 HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere
HP LaserJet 5000 Manual
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- HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 1
Quick Reference Guide English HP LaserJet 5000, 5000 N, and 5000 GN Printers - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 2
Quick Reference Guide HP LaserJet 5000, 5000 N, and 5000 GN Printers - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 3
Hewlett-Packard Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard countries. Microsoft, MS Windows, Windows, and Windows NT are U.S. - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 4
PS Font List 2 Common Printer Messages 3 Printing Tasks 6 Manually Feeding Paper from Tray 1 6 Selecting the Output Bin 7 Loading Tray 1 7 Loading Tray 2/Optional 250-Sheet Tray ......... 8 Loading Tray 3/Optional 500-Sheet Tray ....... 11 Special Paper in Tray 1 14 Envelopes 14 Letterhead - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 5
16 Locations 16 Input Tray Areas 16 Output Areas 17 Top Cover Area 17 Optional Duplexer 18 Solving Repeated Paper Jams 19 Output Quality Problems 21 Examples 21 Troubleshooting Steps 22 Continue Printing When Toner Is Low 24 Resetting the Printer 25 Paper Sizes Supported 27 For More - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 6
is online Processing information Places printer online or offline, resumes printing, and exits menus READY Ready Data Attention Go Menu Item Cancel Job - Value + Select 2-line display Action is required- see display Cycles through menus Cycles through selected menu's items Cancels current - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 7
To Check the Printer's Configuration: From the printer, you can print the following information pages, which give details about the printer and its configuration: • Menu Map • Configuration Page • PCL or PS Font List To Print a Menu Map: 1 Press [Menu] until INFORMATION MENU appears. 2 Press [Item] - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 8
the alternate type or size. OFFLINE Press [Go] to place the printer online. PERFORM PRINTER MAINTENANCE Contact an HP-authorized service or support provider to perform routine printer maintenance. (See the HP Support pages at the front of the user's guide for the printer.) EN Control Panel - 3 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 9
the top cover to clear the message. If the message persists after all jams have been cleared, a sensor may be stuck or broken. Contact an HP-authorized service or support provider. (See the HP Support pages in the user's guide for the printer.) EN Control Panel - 4 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 10
of the paper tray must match the size of paper loaded in the tray. (The printer will continue trying to print the job until size settings are correct.) If you are trying to print from Tray 1, make sure the printer's control panel setting for paper size is correctly configured. After performing the - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 11
Printing Tasks Manually Feeding Paper from Tray 1 The Manual Feed feature allows you to print on special paper from Tray 1, such as envelopes or letterhead. If Manual Feed is selected, the printer will print only from Tray 1. Select Manual Feed through the software or printer driver. Manual Feed can - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 12
Tray 1 Opening the rear output bin might improve output quality with the following: • envelopes • small custom- • labels size paper • paper wider than • postcards 11.7 inches • light or heavy paper Note To avoid paper jams, do not load trays while the printer is printing. EN Printing - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 13
250-Sheet Tray Note To avoid paper jams, do not load trays while the printer is printing. 1 Pull the tray completely out of the printer. Lift the tray cover. 2 Rotate the dial in the tray so the printer will read the correct size of paper. The toggle switch accesses more sizes. An error message will - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 14
tray, insert the two front tabs (A) into the appropriate holes. Push the guide upright, snapping the center tab (B) into place. The guide must always be placed correctly in the tray (even for 11 x 17 or A3 paper). 6 Adjust the side guides to the proper size. Continued on the next page. EN Printing - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 15
, see the user's guide for the printer. 8 Make sure the paper is flat in the tray at all four corners and below the tabs on the guides. 9 Close the tray cover. Slide the tray back into the printer. Note If you want to print by type and size of paper from the printer driver, configure the tray - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 16
loading standard sizes in a 500sheet tray (optional). For supported sizes of paper and instructions on loading customsizes, see the User's Guide. Note To avoid paper jams, do not load trays while the printer is printing. 1 Pull the tray completely out of the printer and place it on a flat surface - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 17
the tray. For correct orientation, see the user's guide for the printer. 5 Make sure the paper is flat in the tray at all four corners and below the tabs on the guides. 6aWhen loading a full stack of media, continue to step 6B. Otherwise, go to step 7. Continued on the next page. EN Printing Tasks - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 18
control panel display if the dial is not set properly. 8 Slide the tray into the printer. Note If you want to print by type and size of paper from the printer driver, configure the tray settings in the printer's control panel to match the type of paper loaded in each tray. EN Printing Tasks - 13 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 19
Special Paper in Tray 1 Envelopes EN Special Paper in Tray 1 - 14 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 20
Special Paper in Tray 1 (continued) Transparencies Card Stock/ Custom Sizes Letterhead Vellum Labels Rotated/ Pre-punched EN Special Paper in Tray 1 - 15 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 21
Paper Jams Locations Output areas (top and rear) Top cover area Optional duplexer Input tray areas Input Tray Areas EN Paper Jams - 16 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 22
Top Cover Area Output Areas EN Paper Jams - 17 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 23
Optional Duplexer EN Paper Jams - 18 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 24
loaded in the trays, that the trays are correctly adjusted for the loaded paper size, and that the trays are not overfilled. • Check that all trays and paper handling accessories are completely inserted into the printer. (If a tray is opened during a print job, this might cause a paper jam.) • Check - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 25
the power supplied to the printer is steady, and meets printer specifications. • Clean the printer. • Contact an HP-authorized service or support provider to perform routine printer maintenance. (See the HP Support pages at the front of the user's guide for more information.) EN Paper Jams - 20 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 26
Output Quality Problems Examples Light Print or Fade Toner Specks Dropouts Lines Gray Toner Smear Background Loose Toner Repeating Defects Misformed Characters Page Skew Curl or Wave Wrinkles or Creases EN Output Quality Problems - 21 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 27
Print a few more pages to see if the problem will correct itself. 2. Clean the inside of the printer or use the printer's cleaning page. 3. Make sure EconoMode is off in the software and in the control panel. 1 1 1 4. Turn over the stack of paper in the tray. Also - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 28
Install a new HP toner cartridge. (See instructions provided with the toner cartridge.) 15. After trying all the steps suggested above, contact an HP-authorized service or support provider. (See the HP Support pages the user's guide.) 1.Paper may be too smooth. EN Output Quality Problems - 23 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 29
Continue Printing When Toner Is Low Caution To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. EN Output Quality Problems - 24 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 30
item clears the printer buffer and the active I/O input buffer, and makes the control panel defaults current. The DATA RECEIVED message might display on the control panel. Resetting memory during a print job can result in data loss. RESTORE FACTORY SETTINGS This item performs a simple reset and - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 31
Item Explanation RESET ACTIVE I/O CHANNEL This item performs a simple reset and clears the input and output buffers (for the active I/Os only). The DATA RECEIVED message might display on the printer's control panel. RESET ALL I/O CHANNELS This item performs a simple reset and clears the input - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 32
Paper Sizes Supported Paper Sizes Sizes/Types Dimensions Weight Capacity Tray 1 Minimum Size 3 by 5 in (custom) (76 by 127 mm) 16 to 53 lb Maximum Size (custom) 12.28 by 18.5 in (60 to 199 g/m2) (312 by 470 mm) 100 sheets of 20 lb (75 g/m2) paper Transparencies Labels Same as minimum - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 33
Paper Sizes (Continued) Sizes/Types Dimensions Weight Tray 2 or Optional 250-Sheet Tray Letter 8.5 by 11 in (216 by 279 mm) 8.3 by 11.7 in A4 (210 by 297 mm) Executive 7.3 mm) 11x17 11 by 17 in (279 by 432 mm) Capacity 250 sheets of 20 lb (75 g/m2) paper EN Paper Sizes Supported - 28 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 34
Paper Sizes (Continued) Sizes/Types Dimensions Weight Capacity Tray 2 or Optional 250-Sheet Tray (continued) A3 B4 (JIS) 11.7 by 16.5 in (297 by 420 mm) 10.1 by 14.3 in (257 by 364 mm) 16 to 28 lb (60 to 105 gm2) 250 sheets of 20 lb (75 g/m2) paper EN Paper Sizes Supported - 29 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 35
Paper Sizes (Continued) Sizes/Types Dimensions Weight Capacity Tray 3 (HP LaserJet 5000 N/5000 GN) or Optional 500-Sheet Tray Letter Letter-R paper B5 (ISO) 6.9 by 9.9 in (176 by 250 mm) B5 (JIS) 7.2 by 10 in (182 by 257 mm) 5.8 by 8.2 in A5 (148 by 210 mm) EN Paper Sizes Supported - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 36
Paper Sizes (Continued) Sizes/Types Dimensions Weight Capacity Tray 3 (HP LaserJet 5000 N/5000 GN) or Optional 500-Sheet Tray (continued) 11x17 11 by 17 of 20 lb (75 g/m2) paper 11.7 by 16.5 in OR 11 by 17 in (148 by 210 to 297 by 419 OR 280 by 432 mm) EN Paper Sizes Supported - 31 - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 37
Capacity Optional Duplex Printing Accessory (Duplexer) Minimum Maximum 5.8 by 8.3 inches (149 by 210 mm) 11.7 by 17 inches (297 by 432 mm) 16 to 28 lb (60 to 105 g/m2) For More Information • See the user's guide for the printer. • See the printer software or printer driver help. EN For - HP LaserJet 5000 | HP LaserJet 5000, 5000 N, and 5000 GN Printers - Quick Refere - Page 38
Printed on at least 50% Total Recycled Fiber with at least 10% Post-Consumer Paper Copyright© 1998 Hewlett-Packard Co. Printed in USA Manual Part No. C4110-90976 *C4110-90976* *C4110-90976* C4110-90976
HP LaserJet 5000, 5000 N,
and 5000 GN Printers
Quick
Reference
Guide
English