HP LaserJet 8000 HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers
HP LaserJet 8000 Manual
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- HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 1
HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers User Guide - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 2
change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard MS Windows, Windows, and Windows NT - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 3
of support services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally. Online Services: for 24-hour access to information over your modem, we suggest these services: World Wide Web URL - Printer drivers, updated HP printer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 4
31 (0) 495 546909 (64) (9) 356-3660 47 22 735697 351 (0)1 4417232 41 (0) 6 28897988 (886) (2) 923-3233 44 (0) 1344 360 880 America Online - America Online/Bertelsmann is available in the U.S.,France, Germany, and U.K. - Printer drivers, updated HP printer software, and support documentation to help - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 5
5 Obtaining software utilities and electronic Information for U.S. and Canada: Phone: Mail: Fax: (1) (970) 339-7009 Hewlett-Packard Co. P.O. Box 1754 Greeley, CO 80632 U.S.A. (1) (970) 330-7655 For Asia-Pacific countries: Contact Fulfill Plus at (65) 740-4477 (Hong Kong, Indonesia, Philippines, - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 6
5511. For Ireland and outside U.K., call (44) (142) 986-5511. HP direct ordering for accessories or supplies: Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP Support Assistant compact disc: This support tool offers a comprehensive online information system designed to provide technical and - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 7
troubleshooting information on common software and troubleshooting tips for your HP 8128 (32) (2) 0800-11906 (32) 13) 081-0061 (852) 2506-2422 (36) (1) 252-4647 (91) (11) 682-6035 (62) (21) 352-2044 (39) (2) 1678-59020 (81) (3) 3335-8622 (82) (2) 769-0543 (60) (3) 298-2478 (31) (20) 0800-222420 (64 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 8
8 Singapore Spain Sweden Switzerland (German) Switzerland (French) Taiwan Thailand United Kingdom United States (65) 275-7251 (34) (90) 099-3123 (46) (2) 079-5743 (41) (1) 0800-551527 (41) (1) 0800-551526 (886) (2) 719-5589 (66) (2) 661-3511 (44) (134) 0800-960271 1-800-333-1917 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 9
here. Customer Support and Product Repair Assistance for the U.S. and Canada: (Refer to the service and support chapter of this user guide for additional printer needs repair, call 1-800-243-9816 to locate your nearest HP-Authorized service provider, or call 800-633-3600 for HP centralized service - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 10
Open Monday through Friday 8:30-18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 11
Italy: (39) (2) 264-10350 Spanish Spain: (34) (90) 232-1123 Portuguese Portugal: (351) (1) 441-7199 In-country support numbers: If you require support after your warranty has expired, additional product repair services, or if your country is not listed below, see "Worldwide Sales and - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 12
(81) (3) 3335-8333 Malaysia (60) (3) 295-2566 Mexico (Mexico City) 01 800-22147 Mexico (outside Mexico City) 01 800-90529 New Zealand (64) (9) 356-6640 Philippines (63) (2) 894-1451 Poland (48) (22) 37-5065 Portugal (351) (1) 301-7330 Russia (7) (95) 923-5001 Singapore (65) 272 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 13
31 Accessories and Supplies 33 Suggested Accessories 34 Ordering Information 36 Control Panel Layout 44 Control Panel Lights 45 Configuration Page 45 Control Panel Keys 46 Control Panel Menus 48 LEDs Status Interpretation 50 Printer Software 52 Printer Drivers 55 Software for Windows 58 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 14
132 Manually Feeding Paper from Tray 1 . 133 Printing by Type and Size of Paper . . . . 134 Benefits of Printing by Type and Size of Paper 134 4 Printer Maintenance Overview 136 Managing the Toner Cartridge 137 HP Policy on Non-HP Toner Cartridges 137 Toner Cartridge Storage 137 Toner Cartridge - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 15
235 6 Service and Support Overview 236 Hewlett-Packard limited warranty statement 237 Service During and After the Warranty Period 239 15 Limited Warranty for Toner Cartridge Life 240 HP Software License Terms 242 Worldwide Sales and Service Offices . . 245 Appendix A Specifications Overview - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 16
Menu (8000 N/8000 DN 305 Resets Menu 308 Appendix C Printer Memory and Expansion Overview 310 Installing Memory 312 Checking Memory Installation 315 Adjusting Memory Settings 316 Installing EIO Cards/Mass Storage . . . . 320 Appendix D Printer Commands Overview 321 Understanding PCL Printer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 17
Introduction 17 Introduction This section explains some of the features of this online user guide as well as tips and tricks to help you use it to its greatest potential. It provides an overview of the following information: z Navigation Features z - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 18
you to move forward one page. Table of Contents Icon This Table of Contents Icon calls up the table of contents for the online user guide. It appears on all pages except those that are part of the table of contents. Introduction Icon The Introduction Icon calls up this introduction to - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 19
Introduction Button Button Name Index Icon 19 Function The Index Icon calls up the online user guide text index. The index entries are linked to their related topics. - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 20
Some text is formatted differently to indicate specific meanings or functions. Below is a table that defines the different text formats and what they indicate. Text Format Style Meaning or Function KEY CAP This format is used to represent buttons on the printer, as well as keys on the computer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 21
document view to the page's actual size. Fit Page This button changes the document view so the page fits in the window. Fit Visible Width This button changes the document view so the visible content and page width fit in the window. Page Only This button displays the page only with no bookmarks - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 22
the left of the screen. This button displays the page and small images of each page in a window to the left of the screen. This button allows you to go to the previous link or to undo your last change. This button calls up the Find dialog. This button allows you to - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 23
reading large amounts of text, turn off bookmarks and change the page view to full screen. Use the find function under the Tools menu to find specific terms. To print this document- For best quality and quickest printing, always print using a compatible PostScript Level 2 emulation printer driver. - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 24
Basics Overview Congratulations on your purchase of an HP LaserJet 8000 series or an HP Mopier 240 printer. If you have not done so, see the getting started guide provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to get to know - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 25
speed z More than 220 levels of gray Memory z 16 MB (8000/8000 N) or 24 MB (8000 DN) of RAM, expandable using industry standard 100-pin DIMMs (Dual In-Line Memory Modules) z Memory Enhancement technology (MEt) automatically compresses data to use RAM more efficiently Printer Features and Benefits - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 26
Basics 26 Language and Fonts z HP PCL 6 z HP PCL 5e for compatibility z Printer Job Language (PJL) z Printer Management Language (PML) z 45 scalable TrueType typefaces z 65 fonts with HP FontSmart (not available for Macintosh) z PostScript Level 2 Emulation standard Printer Features and Benefits - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 27
. Optional 2 x 500-sheet Input Tray (Trays 4 and 5): Two 500-sheet trays. These trays automatically sense paper size. Optional 2000-sheet Input Tray (Tray 4): One 2000-sheet tray. This tray automatically senses paper size. Optional Duplex Printing Accessory: Provides two-sided printing (both - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 28
10Base2), Local Talk, Token Ring, Fast Ethernet 10/100Base-TX z Parallel Environmental Features z EconoMode reduces toner consumption z Power Save setting saves energy (meets Energy Star guidelines) z High content of recyclable components and materials in the printer Printer Features and Benefits - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 29
1 Printer Basics 29 Printer Information Configurations HP LaserJet 8000 printer The HP LaserJet 8000 printer (part number C4085A) comes standard with 16 MB RAM, wide format printing, two 500-sheet trays, and a 100-sheet multipurpose tray. HP LaserJet 8000 N printer The HP LaserJet 8000 N printer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 30
Chapter 1 Printer Basics 30 HP LaserJet 8000 DN printer The HP LaserJet 8000 DN printer (part number C4087A) comes standard with 24 MB RAM, wide format printing, two 500-sheet trays, a 100-sheet multipurpose tray, an HP JetDirect 600N for 10/100Base-TX, internal print server, and a duplexer (for - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 31
1 Printer Basics Printer Parts and Locations Standard Output Bin Control panel Left Output Bin Front door On/Off switch Tray 3 Tray 2 Right door Continued on next page. Printer Information 31 Adjustable paper stop Top cover Tray 1 (multipurpose) Tray 1 extensions Tray 1 paper width guides - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 32
Chapter 1 Printer Basics Power outlet Printer Information 32 Printed Circuit Assembly (formatter board) EIO slots Bidirectional Parallel Port (IEEE-1284) Paper Handling Connector (C-Link) - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 33
You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the printer to ensure optimum performance. The printer supports three enhanced input/output (EIO) cards. Other accessories and options are available. For - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 34
Chapter 1 Printer Basics Suggested Accessories 5-bin Mailbox with Stapler 7-bin Tabletop Mailbox Multibin Mailbox (8 bins) 2000-sheet Input Tray (Tray 4) Accessories and Supplies 2 x 500-sheet Input Tray (Trays 4 and 5) 34 Duplexer Envelope Feeder Stand for 7-bin Tabletop Mailbox Printer Stand - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 35
for use with your printer and accessories. These tools are available from the Internet free of charge. See page 3 for how to visit the HP website for more information. Macintosh Users Use the HP LaserJet Utility to download fonts. Refer to the HP LaserJet Utility Guide online help included with - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 36
Basics 36 Ordering Information Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) Ordering Information Paper Handling Item Description or Use - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 37
of the C2975A 2000-sheet Input Tray (Tray 4) or the 2 x 500-sheet Tray (Trays 4 and 5) when a mailbox accessory is attached. Allows 7-bin Tabletop Mailbox C4784A to be used when printer is mounted on 2 x 500-sheet Input Tray, 2000-sheet Input Tray, or printer stand. Accessories and Supplies - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 38
where office products are sold.) Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. HPJ1124 Toner Cartridge (15,000 pages) Replacement HP Microfine toner cartridge. C3909A Accessories and Supplies - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 39
DIMM (100-pin) Description or Use Order Number Boosts the ability of the printer to handle large print jobs (maximum 192 MB with HP brand DIMMs): 4 MB 8 MB 16 MB C4135A C4136A C4137A 4 MB 8 MB 16 MB 32 MB 64 MB C4140A C4141A C4142A C4143A C3913A Permanent storage for fonts and forms: 2 MB - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 40
Chapter 1 Printer Basics 40 Ordering Information (continued) Item Memory, Fonts, Font DIMM and Mass (100-pin) Storage Hard Disk Cable and Interface Accessories Parallel Cables Macintosh Network Cable Kit Description or Use Order Number 8 MB Asian ROM: traditional Chinese simplified - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 41
Power Box For connecting a multibin C4789A mailbox to the printer when the printer is on a printer stand. This item is included with the 2000-sheet Input Tray and the 2 x 500-sheet Input Tray. Maintenance Preventive Maintenance For 110V units Accessory Kit For 220V units C3971B C3972B - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 42
HP LaserJet Printer Family Paper Specification Guide A guide to using paper and other print media with HP LaserJet printers. 5010-6394 PCL 5/PJL Technical Reference Documentation Package A guide to using printer 5021-0330 commands with HP LaserJet printers. HP LaserJet 8000, 8000 N, 8000 DN - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 43
Number HP LaserJet 8000, An additional copy of the 8000 N, 8000 DN, and ready reference guide. HP Mopier 240 Printers Ready Reference Guide C4085-90921 User Documentation Bundle An additional copy of the C4085-90901 getting started guide, and the ready reference guide. Accessories and - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 44
Chapter 1 Printer Basics 44 Control Panel Layout The control panel includes three indicator lights, six keys, and a 2-line display (16 characters per line). 2-line display Go READY Cancel Job Menu Item - Value + Select Online Data Attention Control Panel Layout - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 45
Chapter 1 Printer Basics 45 Control Panel Lights Light Online Data Attention Indication The printer is ready to print. The printer is processing information. Action is required. See the control panel display. Configuration Page To print a configuration page, see page 228. Control Panel Layout - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 46
after being offline. Clears most printer messages and places the printer online. z Allows the printer to continue printing with an error message such as TRAY x LOAD [TYPE] [SIZE] or UNEXPECTED PAPER SIZE. z Confirms a manual feed request if Tray 1 is loaded and TRAY 1 MODE=CASSETTE has been set - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 47
(*) appears next to the selection, indicating that it is the new default. Default settings remain when the printer is switched off or reset (unless you reset all factory defaults from the Resets Menu). z Prints one of the printer information pages from the control panel. Control Panel Layout - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 48
Menus For a complete list of control panel items and possible values, see page 279. Press MENU for access to all control panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear. Continued on next page. Control Panel Layout - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 49
Chapter 1 Printer Basics 49 To change a control panel setting: 1. Press MENU until the desired menu appears default. 5. Press GO to exit the menu. Note Settings in the printer driver and software application override control panel settings. (Software application settings override printer driver - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 50
to be removed from the tray, even if the page is not jammed. The lower right door might be open. The accessory has a paper jam or a page needs to be removed from the multibin mailbox, even if the page is not jammed. The accessory is not correctly attached to the printer. LEDs Status Interpretation - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 51
51 LED Status Interpretation (continued) Off The printer might be in Power The printer might be in Power Save mode. Press GO. Save mode. Press GO. The accessory is not receiving power. Check both the power supply and the power cables. The accessory is not receiving power. Check both the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 52
Chapter 1 Printer Basics Printer Software Windows Client Windows Software Drivers HP Toolbox HP FontSmart Macintosh Client Macintosh Software PPDs HP LaserJet Utility Printer Software 52 Network Administrator Windows Software HP JetAdmin Drivers HP FontSmart HP LaserJet Resource Manager - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 53
access to the Internet, see the HP Support pages at the front of this user guide to obtain the most recent software. Included with the printer is a compact disc containing the HP LaserJet Printing System. On the compact disc are software components and drivers that benefit end users and network - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 54
Chapter 1 Printer Basics 54 z Microsoft Windows 95 z Microsoft Windows NT 4.0 z IBM OS/2 version 2.0 or greater z Apple Mac OS 7 or greater Additional drivers for DOS WordPerfect 5.x and 6.x are available through your HP distributor. (See the HP Support pages at the front of this user guide.) - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 55
1 Printer Basics 55 Printer Drivers Printer drivers access the printer features and allow the computer to communicate with the printer (via a printer language). Windows See Access the Windows Printer Driver on page 63 for more specific driver information. Macintosh See PostScript Printer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 56
Chapter 1 Printer Basics 56 Drivers Included with the Printer The following printer drivers are included with the printer. The most recent drivers are available on the Internet. (See the HP Support pages at the front of this user guide.) Depending on the configuration of Windows computers, the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 57
or by requesting them from an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) z OS/2 PCL/PCL 6 printer driver* z OS/2 PS printer driver* z WordPerfect 5.1 printer driver z AutoCAD (Rev. 14 compatible printer driver, also available on the compact - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 58
Chapter 1 Printer Basics 58 Software for Windows Use the Typical Install option, or Custom Install option (if you are a Network Administrator), to install the HP software. (This includes several printer drivers. For more information, see page 56) Note Network Administrators: If the printer is - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 59
Chapter 1 Printer Basics 59 Installing Windows Printing Software (CD) For Windows 95 and Windows NT 4.0 1. Close all running applications. 2. Insert the compact ) in the command line box and click OK. 6. Follow the instructions on the computer screen. Continued on next page. Printer Software - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 60
. 2. Insert the compact disc into the CD-ROM drive. 3. In the Windows Program Manager screen, click the File menu. 4. Click Run. 5. Type D:\SETUP (or the appropriate drive directory letter) in the command line box and click OK. 6. Follow the instructions on the computer screen. Printer Software - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 61
. Be sure to install the HP JetAdmin software. 2. Use HP JetAdmin to configure the HP JetDirect print server and the printer for your network. You also can use HP Web JetAdmin to configure your printer with your web browser. For information on using HP Web JetAdmin, see HP's web site at http:// www - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 62
and follow the instructions on the screen. 4. Open the Chooser from the Apple menu. 5. Click the Apple LaserWriter icon. If the icon is not there, contact your Macintosh dealer. 6. If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 63
Basics 63 Access the Windows Printer Driver To configure the driver once the software is installed, access it in one of the following ways: Operating System Windows 95 Windows NT 4.0 Windows 3.1x Temporarily Change Settings (from a software application) From the File menu, click Print, and - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 64
1 Printer Basics 64 Choose the Right Printer Driver for Your Needs Choose a printer driver based on the way you use the printer. z Use the PCL 6 driver to take full advantage of the printer's features. Unless backward compatibility with previous PCL drivers or older printers is necessary, the PCL - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 65
from the Help button, the F1 key, or a question mark symbol in the upper right corner in the printer driver (depending on the Windows operating system used). These help screens give detailed information about the specific driver. Printer driver help is separate from the software application help - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 66
is enabled during a Custom Install and is not needed to print. Access HP ToolBox from a printer icon on the Windows 95 and Windows NT 4.0 Taskbar. HP ToolBox provides one-step access to the current status of the printer and the jobs it is printing. A list of all available features is as follows - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 67
Chapter 1 Printer Basics 67 HP FontSmart Note Access HP FontSmart from the HP LaserJet folder or through HP ToolBox. HP FontSmart is a font management utility (for Windows only) which does the following: z installs, uninstalls, and deletes fonts z manages fonts inside a single window by allowing - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 68
information directly between Internet-connected devices like printers and scanners (and other devices in the future). HP JetSend capabilities can be integrated into the Microsoft Windows environment. For example, using devices enabled with HP JetSend, you can capture a document with a scanner - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 69
easier than ever. Use the HP LaserJet Utility to do the following: z Customize the printer's control panel messages. z Name the printer, assign it to a zone on the network, download files and fonts, and change most of the printer settings. z Set a password for the printer. z From the computer, lock - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 70
Chapter 1 Printer Basics 70 Fonts 80 screen fonts are installed that correspond with the 80 PS fonts resident in the printer. Printer Software - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 71
the HP Support pages at the front of this user's guide to obtain this software. Use HP Web JetAdmin to do the following: z Install and configure printers that are connected to a network with an HP JetDirect print server. z Manage and troubleshoot network printers from any location. Printer Software - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 72
Panel) in Windows 95 and Windows NT 4.0 or from the HP LaserJet program group folder. Use HP JetAdmin to do the following: z Install, configure, and manage printers that are connected to a network with an HP JetDirect print server. z Manage and troubleshoot network HP printers and print servers - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 73
access to the Internet, see the HP Support pages at the front of this user guide to obtain this software. Note Network Administrators: If the printer is attached to a network, before you can print, the printer must be configured for that network using HP JetAdmin or similar network software. (See - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 74
1 Printer Basics 74 HP LaserJet Resource Manager Note The HP LaserJet Resource Manager should be installed only on the network administrator's computer. The HP LaserJet Resource Manager allows you to control hard disk and flash memory features not found in the drivers. Use the HP LaserJet - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 75
2 Printing Tasks 75 2 Printing Tasks Overview This chapter presents basic printing tasks, such as: z Selecting the Input Tray z Selecting the Output Bin z Using the Stapler z Printing Both Sides of Paper (Optional Duplex Printing Accessory) z Printing Envelopes z Printing Special Paper Overview - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 76
Chapter 2 Printing Tasks 76 Selecting the Input Tray Loading Tray 1 1 CAUTION To avoid a paper jam, never add or remove paper from Tray 1 while the printer is printing. To avoid damaging the printer, print labels and transparencies only from Tray 1. Send them to 2 the Left Output Bin, and do - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 77
stacking it above the paperfill mark. Note For single-sided printing, place paper into the 4 tray with side-to-be-printed up. The top of the letterhead should be toward the printer. For two-sided printing, place paper with the front side down. The top of the letterhead should be toward - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 78
Load Letter and ISO A4 with the longer edge of the page leading into the printer. b. Load envelopes, Executive, Legal, 11 x 17, ISO A3, JIS B5, or JIS B4 with the short edge of the page leading into the printer. (For more information on paper specifications, see page 256.) Selecting the Input Tray - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 79
bending. Note Paper heavier than 28 lb (105 g/m²) should be printed from Tray 1 to the Left Output Bin to avoid curl. If Tray 1 is in CASSETTE mode, the printer Attention light will flash. Press - VALUE + to change the size to match the paper size in Tray 1 and press SELECT. Selecting the Input - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 80
Chapter 2 Printing Tasks 80 Loading Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) 1 Open the tray until it stops. 1 2 Turn the paper guide lock to the unlocked position. 3 Slide the paper guide to the mark that indicates the size of paper you are loading. 2 3 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 81
Chapter 2 Printing Tasks 81 4 Turn the paper guide lock to the locked 4 position. 5 Adjust the left paper guide by pushing in, then lifting up and out. 6 Position the guide over the appropriate lines marked in the tray. Press the guide into the rear slot and then lower down into the front 5 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 82
Chapter 2 Printing Tasks 82 7 Insert up to 500 sheets of paper into the tray. 7 Do not fill the input tray above the paper fill marks on the guides. Note For single-sided and double-sided printing, place paper into the tray with the side-to-beprinted down. The top of the letterhead should be - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 83
Printing Tasks 83 8 Ensure that the paper size tab is set 8 correctly. Slide the tray back into the printer. 9 If you wish to select your paper by type rather than tray (source), see page 134. Adjust the paper stop guide on the Standard Output Bin for paper sizes larger than Letter or A4. See - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 84
Chapter 2 Printing Tasks 84 Loading the Optional 2000-sheet Input Tray (Tray 4) An optional 2000-sheet Input Tray (Tray 4) is available for the printer.The tray fits under the printer, and acts as a base. For paper specifications, see page 254. Continued on next page. Selecting the Input Tray - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 85
bottom of the input tray that correspond to the paper size you are loading and push in the pin. 3 Repeat step 2 to adjust the back guide. 2 4 Repeat step 2 to adjust the left guide. Note To load 11 by 17 inch paper, move the left guide to the back of the tray. 3 Continued on next page - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 86
paper to extend above the paperfill 5 mark on the sides. 5 Load Letter or A4 paper with the top of the page toward the rear of Tray 4, side-to-be- printed down (A) for single-sided printing. For two sided printing, load front side up. 6 6 Load 11 x 17, Legal, A3, or JIS B4 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 87
Chapter 2 Printing Tasks 87 7 Press down on all four corners of the paper 7 stack to ensure the paper rests flat in the tray, without bending. 8 Close Tray 4. 9 Ensure that the paper size tab is set correctly. Note 8 See Printing by Type and Size of Paper on page 134 to set the type - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 88
Chapter 2 Printing Tasks 88 Selecting the Output Bin The printer has several output locations: the Standard Output Bin, the Left Output Bin, and the optional Mailboxes (the 7-bin Tabletop Mailbox, the Multibin Mailbox (8 bins), and - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 89
Chapter 2 Printing Tasks Left Output Bin Mailbox Bins 89 Standard Output Bin (5-bin Mailbox with Stapler shown) Note For best results, use the Left Output Bin to print envelopes, labels, or transparencies. Selecting the Output Bin - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 90
to 500 sheets of paper in the correct order as they exit the printer. A sensor causes the printer to stop when the paper bin is full. Printing continues when you empty or reduce the amount of paper in the bin. The Standard Output Bin is the factory default bin. Selecting the Output Bin - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 91
Standard Output Bin. It can be adjusted to help paper lay flat as it exits the printer. The paper stop does not have to be raised for Letter or A4 size paper. Note that the printer jams if the paper stop is set to a smaller size of paper than is being printed - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 92
Output Bin, located on the upper left side of the printer, holds up to 125 sheets of paper face up as they exit the printer. This bin is mainly used for special paper types, an output bin through your software application, printer driver, or from the printer control panel. Selecting the Output Bin - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 93
of paper) z 5-bin Mailbox with Stapler (each bin holds up to 250 sheets of paper) These mailboxes attach to the left side of the printer. They can work in one of the following modes: Modes Mailbox Collator Job Separation Each bin can be addressed individually as the output destination, and - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 94
as HP JetAdmin or HP LaserJet Utility. You will need to set up your printer driver to reflect the mode chosen by the administrator. Bidirectional Environment The printer automatically selects the mode established by the network administrator. Nonbidirectional Environment You can change the mode - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 95
Chapter 2 Printing Tasks 95 Mailbox Mode In Mailbox Mode, if the Then the physical location is: Control Panel says: 5-bin Mailbox with OPTIONAL BIN 1 Left Output Bin Stapler OPTIONAL BIN 2 Mailbox 1-5 through 6 OPTIONAL BIN 7 Stapler Bin 7-bin Tabletop Mailbox OPTIONAL BIN 1 Left - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 96
is: Left Output Bin Mailbox 1-5 Stapler Bin Left Output Bin Mailbox 1-7 Left Output Bin Mailbox 1-8 Note The Mailboxes handle all of the printer's supported paper sizes (page 256). Envelopes, labels, and transparencies should only be sent to the Left Output Bin. The stapler is located on the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 97
, printer driver, or from the printer control panel. Otherwise, follow the instructions below for setting the overall default printer output the mailbox selected and the operating mode used. Your network administrator may have changed these names. 4. Press SELECT to save your choice. An asterisk (*) - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 98
Chapter 2 Printing Tasks 98 Using the Stapler Loading Staple Cartridges 1 1 Turn off the printer and remove the Left Output Bin. 2 Open the stapler unit cover. 3 Squeeze the stapler cartridge tabs together and pull the empty staple cartridge out. 2 3 Using the Stapler - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 99
Chapter 2 Printing Tasks 99 4 Remove the plastic shipping clip from the 4 new staple cartridge. Insert the new staple cartridge so that it snaps into place. 5 Close the stapler unit cover, replace the Left Output Bin, and turn the printer on. 5 Using the Stapler - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 100
20 pages on 16 to 28 lb driver, follow the instructions below for setting the overall default printer output bin selection. Where and how you make selections depends on your software application or associated printer driver. (Some options may only be available through the printer driver. See page 55 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 101
the Stapler from the Control Panel If your software does not support stapling, set it using the directions below. 1. Press MENUS appropriate bin according to the mode you are using.) Your network administrator may have changed the name of this bin. For example, it may be called STAPLER. 4. Press - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 102
Accessory) The printer can automatically print on both sides of paper with an optional duplex printing accessory (duplexer). This is called duplexing. Note See the documentation included with the duplexer for complete installation and setup instructions. Duplexing might require additional memory - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 103
of paper, make the selection from the software or printer driver. (See the printer software help.) z If the printer driver does not have this option, change the Duplex setting from the Paper Handling Menu in the printer's control panel to DUPLEX=ON. Also in the Paper Handling Menu, set Binding - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 104
Both Sides of Paper The duplexer prints the second side of paper first, so paper such as letterhead and preprinted paper needs to be oriented as shown. Tray 1 z Load letter top, short edge toward the printer. Continued on next page. Printing Both Sides of Paper (Optional Duplex Printing Accessory) - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 105
trays z Load letter and A4 paper with the side-to-be-printed facing down, and the top, short edge toward the back. z Load other sizes with the side-to-be-printed facing down, and the top, short edge toward the right of the tray. Printing Both Sides of Paper (Optional Duplex Printing Accessory - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 106
driver or from the printer's control panel (set BINDING from the Paper Handling Menu and ORIENTATION from the Printing Menu). 2. Long-edge landscape 1. Long-edge portrait (default) 4. Short-edge landscape 3. Short-edge portrait Printing Both Sides of Paper (Optional Duplex Printing Accessory - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 107
100 envelopes. (For supported envelope sizes, see page 256.) To print envelopes without an envelope feeder, see page 111. Note See the documentation included with the envelope feeder for complete installation and setup instructions. You might need to configure the printer driver to recognize the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 108
Chapter 2 Printing Tasks Envelope weight 108 Guides Tray extension Printing Envelopes - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 109
109 Inserting the Envelope Feeder 1 1 Open Tray 1 and remove the cover over the opening for the envelope feeder. 2 Locate the pins on the envelope feeder and the corresponding holes on the printer. 3 Align the envelope feeder with the 2 corresponding printer rails. 4 Slide the envelope feeder - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 110
in the printer (page 267). 1 Pull out the envelope tray extender. The tray extender will help reduce jams. 2 2 Adjust the width guides to the size 4 application (if the setting is available), the printer driver, and the Paper Handling Menu in the printer's control panel (page 283). To print by - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 111
page 107. Many types of envelopes can be printed from Tray 1. (Up to 10 can be stacked in the tray.) Printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a large quantity. z Set margins at least 0.6 in.(15 mm) from the edge of the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 112
sides of the envelope stack without bending it. Note 3 Paper heavier than 28 lb (105 g/m²) should be printed from Tray 1 to the Left Output Bin to avoid curl. If Tray 1 is in CASSETTE mode, the printer Attention light will flash. Press - VALUE + to change the size to match the paper size in - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 113
from Your Software Application 1 Load up to ten envelopes into Tray 1. 2 Specify Tray 1, Automatic, or select the paper source by type in your avoid a printer jam, do not remove or insert an envelope once you begin printing. For best print quality, use the following table to set margins for a - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 114
to load the trays with the correct orientation. Note Paper orientation can differ when you print with an optional duplexer (page 104). Printing in portrait or landscape mode is usually selected from the software application or printer driver. If the option is not available, change the Orientation - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 115
Chapter 2 Printing Tasks 115 Printing Labels Use only labels recommended for use in laser printers. Make sure that labels meet the specifications for the input tray you use (page 265). Do: z Print a stack of 50 labels from Tray 1. z Load labels with the side-to-be-printed facing up, and the top, - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 116
Chapter 2 Printing Tasks 116 Do not: CAUTION Failure to follow these instructions can damage the printer. z Do not load the trays to capacity because labels are heavier than paper. z Do not use labels that are separating from the backing sheet, wrinkled, or damaged in any way. z - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 117
Tasks 117 Printing Transparencies Overhead transparencies used in HP LaserJet printers must be able to withstand the 392°F (200°C) temperature encountered in the printer's fusing process. Use only transparencies recommended for use in laser printers. Because transparencies tend to stick to each - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 118
size paper from Tray 1. For paper specifications, see page 256. Printing on the SmallestSized Paper If you are using the printer driver to set the paper size, under the Custom button, select the paper tab and set the paper size. Some software applications require you to calculate margins in order - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 119
and divide it by 2, which equals 4.1 in. (102 mm). In your software application, select a left margin of 4.1 in. (102 mm) and a right margin of 4.1 in. (102 mm). b. If your software allows, also set the bottom margin. Take the maximum paper length size, 17.7 in. (450 mm), and subtract 7.5 in. (191 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 120
Tray 1. See 3 "Loading Tray 1" on page 76. 4 The edge of the paper feeding into the printer must be at least 3.67 in. (93 mm) wide to allow rollers inside the printer Note For more information on paper specifications, see page 256. Printing Bleeds Since the printer has the ability to print on - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 121
Chapter 2 Printing Tasks 121 Printing Cards, Custom-size and Heavy Paper Custom-size paper can be printed from Tray 1. For paper specifications, see Paper Specifications starting on page 254. Note The printer's control panel can be set for one custom size at a time. Do not load more than one - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 122
or 7.5 inches (191 mm) long. z Set page margins at least .17 inch (4.23 mm) away from the edges printer driver, or from the printer's control panel. Note Settings in the printer driver and software application override control panel settings. (Software application settings override printer driver - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 123
Tray 1. 4. If custom paper is loaded into Tray 1 and TRAY 1 MODE=CASSETTE, then set TRAY 1 SIZE=CUSTOM from the Paper Handling Menu in the printer's control panel. See "Customizing Tray of the Printing Menu if the PCL 5e driver is used, or custom paper is loaded longedge first (X is longer than - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 124
features. These tasks are "advanced" because they require you to change settings from a software application, the printer driver, or the printer's control panel. z Using Features in the Printer Driver z Different First Page z Customizing Tray 1 Operation z Printing by Type and Size of Paper Only use - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 125
from the printer driver. To access Windows printer drivers, see page 63. Note HP PCL 5e, PCL 6, PS, and Macintosh drivers are slightly different. Check the drivers for available options. The PCL 6 driver takes full advantage of the printer's features. Settings in the printer driver and software - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 126
settings you use most often as the default settings. For example, the driver might be set to print on letter size paper, portrait orientation, with automatic tray selection (from the first available tray). Some PCL 6 printer drivers will allow you to save printer settings for multiple kinds of print - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 127
Chapter 3 Advanced Printing Tasks 127 Printing with a Watermark A watermark is a notice, such as "Top Secret," printed in the background of each page in a document. Check the driver for available options. Using Features in the Printer Driver - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 128
page" in 1 your printer driver. Choose Tray 1 (or Manual Feed) for the first page and one of the other trays for the remaining pages. Place the paper for the first page in Tray 1. (For manual feed, place paper in Tray 1 after the job is sent to the printer, and the printer requests paper.) Place the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 129
Chapter 3 Advanced Printing Tasks 129 2 Load the paper for the remaining pages of the 2 document into another tray. You may select the first and remaining pages by type of paper. For more information, see "Printing by Type and Size of Paper" on page 134. Different First Page - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 130
Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper. This feature is available in some printer drivers, and provides a cost-effective way to print draft pages. To print more than one page on a sheet of paper, look for a Layout or Pages Per - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 131
, keep the default setting, TRAY 1 MODE=FIRST in the Paper Handling Menu. z TRAY 1 MODE=FIRST means that the printer usually pulls paper from Tray 1 first unless it is empty or closed. z You can still choose paper from other trays by specifically choosing another tray in the printer driver or from - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 132
an option appears in the Paper Handling Menu to configure size as well as type settings for Tray 1. z Through the printer driver or from within your software application, you can select paper from any tray (including Tray 1) by type, size, or source. To print by type and size of paper, see page 134 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 133
Tasks 133 Manually Feeding Paper from Tray 1 The Manual Feed feature allows you to print on special paper from Tray 1, such as envelopes or letterhead. If Manual Feed is selected, the printer will print only from Tray 1. Select Manual Feed through the software or printer driver. Manual Feed can - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 134
or removes paper. Printing by type and size of paper is a way to be sure that print jobs always print on the desired paper. (Some printers have a feature which "locks out" trays, to prevent printing on the wrong paper. Printing by type and size of paper eliminates the need to lock out - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 135
HP JetAdmin for networked printers. See the printer software help. To print by type and size, it might be necessary to unload or close Tray 1, or set TRAY 1 MODE=CASSETTE from the Paper Handling Menu in the printer's control panel. For more information, see page 283. Settings in the printer driver - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 136
the control panel, you will need to purchase a Printer Maintenance Kit and install the new parts. Then remove the message by turning the service message off in the configuration menu. For ordering information, see page 36. The Printer Maintenance Kit is a consumable and is not covered under warranty - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 137
Chapter 4 Printer Maintenance 137 Managing the Toner Cartridge HP Policy on Non-HP Toner Cartridges Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 138
Chapter 4 Printer Maintenance 138 Toner Cartridge Life Expectancy The life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, an HP toner cartridge lasts an average of 15,000 pages. (A typical business letter is about 5% coverage.) - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 139
Chapter 4 Printer Maintenance 139 Continue Printing When Toner is Low z When toner is low, the printer's control panel displays the TONER LOW message. z If the TONER LOW message displays, but the printer continues printing, TONER LOW is set to CONTINUE (the default setting). If the printer stops - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 140
dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.) 4 Reinsert the toner cartridge into the printer and close the top cover. 4 If the print remains light, install a new toner cartridge. (Follow the instructions provided with the new toner cartridge.) Managing the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 141
Chapter 4 Printer Maintenance 141 Cleaning the Printer To maintain print quality, clean the printer thoroughly: z Every time you change the toner cartridge. z Whenever print quality problems occur. Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 142
Chapter 4 Printer Maintenance 142 1 1 Before you begin these steps, turn the printer off and unplug all cables. WARNING! Avoid touching the adjacent fusing area in the left door. It may be HOT. 2 2 Open the top cover of the printer and remove the toner cartridge. CAUTION Do not touch the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 143
Chapter 4 Printer Maintenance 143 Using the Printer Cleaning Page Note If toner specks appear on the front or back side of your print jobs, follow the procedure below. From the printer's control panel, do the following: 1. Press MENU repeatedly until PRINT QUALITY MENU appears. 2. Press ITEM - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 144
. Other messages require an action, such as CLOSE TOP COVER. Many of these messages are self-explanatory. However, some messages indicate a problem with the printer, or require further action or description. This section lists these types of messages, and tells what to do if a message persists - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 145
appear on the page, or paper is wrinkled or curled, use this section to troubleshoot and solve the output quality problem. Determining Printer Problems (see page 189) Before you can fix a printer problem, you must understand where the problem is. Use the tables in this section to determine the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 146
to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 166. Note After the jam is cleared, the top cover of the printer must be opened and closed to clear the paper jam message from the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 147
5 Problem Solving 147 Paper jams can occur at the following locations: Standard Output Bin Top cover area Stapler Tray 1 Multibin Mailbox Left door Tray 2 and Tray 3 Front door Right door Vertical transfer door 2000-sheet Input Tray (Tray 4) Note Loose toner might remain in the printer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 148
Chapter 5 Problem Solving 148 Clearing Jams from the Input Tray Areas Clearing Tray 1 1. Open Tray 1 by pulling down. 2. Check for paper in the Tray 1 area. 3. Remove any paper from this area by pulling it in the direction shown by the arrow in the graphic below. Carefully check to be - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 149
Chapter 5 Problem Solving 149 Clearing the Right Door 1. Open the right door located below Tray 1. 2. Check for paper in this area. 3. Open the jam access cover using the green lever. 4. Remove any paper from this area by pulling it out of the printer. 5. Be sure to remove all pieces of torn paper - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 150
Chapter 5 Problem Solving 150 Clearing Trays 2 and 3 1. Open the tray. 2. Remove jammed or damaged paper from this area by pulling it out of the printer. 3. Be sure to remove all pieces of torn paper. 4. Close the tray. 5. Open and close the top cover. Clearing Paper Jams - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 151
Chapter 5 Problem Solving 151 Clearing the Optional 2 x 500-sheet Input Trays (4 and 5) 1. Open the tray. 2. Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3. Be sure to remove all pieces of torn paper. 4. Close the tray. 5. Open the vertical transfer door and - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 152
Chapter 5 Problem Solving A 152 B Clearing Paper Jams - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 153
Chapter 5 Problem Solving 153 Clearing the Optional 2000-sheet Input Tray (Tray 4) 1. Open Tray 4. 2. Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3. Be sure to remove all pieces of torn paper. 4. Close the tray. 5. Open the vertical transfer door and remove all - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 154
Chapter 5 Problem Solving A 154 B Clearing Paper Jams - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 155
Chapter 5 Problem Solving 155 Clearing the Optional Envelope Feeder 1. Open the top cover. 2. Remove toner cartridge. WARNING! Avoid touching the adjacent fusing area. It may be HOT. 3. Remove envelopes in this area by pulling them straight up and out of the printer. 4. Be sure to remove any - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 156
Chapter 5 Problem Solving 156 Clearing Paper Jams - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 157
Chapter 5 Problem Solving 157 Clearing Jams from the Optional Duplex Printing Accessory 1. Open the front door. 2. Check for paper in this area. 3. Remove any paper from area (A) by pulling it out of the printer. Be careful not to tear the paper. 4. If you cannot remove all the paper through the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 158
Chapter 5 Problem Solving B A 158 C Clearing Paper Jams - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 159
Chapter 5 Problem Solving 159 Clearing Jams from the Top Cover Area 1. Open the top cover. 2. Remove the toner cartridge. WARNING! Avoid touching the and out of the printer. 5. Be sure to remove all pieces of torn paper. 6. Replace the toner cartridge and close the top cover. Clearing Paper Jams - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 160
Chapter 5 Problem Solving 160 Clearing Jams from the Output Areas Clearing the Standard Output Bin If the paper jam extends into the output area, as shown in the graphic below, slowly and carefully pull the paper straight out of the printer so that it does not tear. Clearing Paper Jams - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 161
Chapter 5 Problem Solving 161 Clearing the Left Door (Fuser Area) 1. Open the left door. (If a mailbox accessory is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT. 2. Remove any jammed or damaged paper from - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 162
in area (C) by carefully pulling it out of the printer. Note When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 166. Continued on next page. Clearing - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 163
Chapter 5 Problem Solving 163 Clearing Paper Jams - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 164
Chapter 5 Problem Solving 164 Clearing Jams from the Stapler 1 Remove the Left Output Bin. 1 2 Open the stapler unit cover. 3 Press the colored tab with your forefinger and - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 165
Chapter 5 Problem Solving 165 5 Close the stapler unit cover and replace the 5 Left not be stapled when printing resumes because the stapler must reload. Once the unit begins stapling again, either manually staple the unstapled documents or resend the job. If a print job is sent and the stapler is - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 166
5. Check the paper specifications. (If paper is outside of the recommended specifications, problems may occur.) 6. When duplexing, the printer rolls paper under Tray 3 and causes a jam. Pull Tray 3 out of the printer completely and remove any paper from under the tray. Insert Tray 3 back into the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 167
Solution 7. Printer may be dirty. Clean the printer as described on page 141. 8. Check that the correct paper size is installed (page 254). 9. Check that all damaged or jammed paper is removed by pulling it out of the printer. If jams continue, contact your authorized HP service provider. Clearing - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 168
print or press CANCEL JOB to clear the job from the printer's memory. z If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) Not all messages are described in this user - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 169
the doors and paper guides. The engine is rolling its rollers to check for possible paper jams. A print job requested a printer language that does not exist in the printer. The job will not print and will be cleared from memory. Print the job using a driver for a different printer language, or add - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 170
Chapter 5 Problem Solving 170 Printer Messages (continued) Message DISK FILE OPERATION HP JetAdmin. The disk accessory card takes a long time to initialize. The first parameter is the accessory slot number for this disk accessory card. The EIO disk is not working correctly. Understanding Printer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 171
disappears. In this case the printer is not communicating with the network (even though the message is no longer present). The problem may be a bad EIO card, a bad cable or connection on the network, or a network problem. Contact your network administrator. The disk accessory card takes a long time - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 172
Chapter 5 Problem Solving 172 Printer Messages (continued) Message FINISHER LOW ON FINISHING AGENT is protected, and no new files can be written to it. Disable the write protection through HP JetAdmin. An input paper handling device has a condition that needs attention before printing can resume. - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 173
5 Problem Solving 173 Printer Messages (continued) Message MANUALLY FEED [TYPE] [SIZE] MEMORY FULL STORED DATA LOST MEMORY SETTINGS CHANGED MEMORY SHORTAGE JOB CLEARED Explanation or Recommended Action Load the requested paper into Tray 1. Press GO if the desired paper is already loaded in Tray - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 174
want to add more memory to the printer (page 310). Press GO to place the printer online. The output bin is full and needs to be emptied. To ensure optimum print quality, the printer prompts you to perform routine maintenance every 350,000 pages. To order a Printer Maintenance Kit, see page 36. The - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 175
Chapter 5 Problem Solving 175 Printer Messages (continued) Message RAM DISK FILE SYSTEM IS FULL STAPLER LOW ON STAPLES TONER LOW TRAY x EMPTY Explanation or Recommended Action Delete files and then try again, or turn the printer off, and then turn the printer on to delete all files on the device - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 176
to print A4 or letter size paper, and this message appears, make sure the default paper size is set correctly from the Printing Menu in the printer's control panel. Press GO to print from the next available tray. Press - VALUE + to scroll through the available types and sizes. Press SELECT to accept - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 177
the top cover to clear the message. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) Understanding Printer Messages - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 178
protocol may be in use. Press GO to clear the message. (Data will be lost.) Check the host configuration. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user's guide.) Understanding Printer Messages - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 179
-1284 specification.) This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer (page 55). Press GO to clear the error message. (Data will be lost.) If this message persists, contact an HP-authorized service or support - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 180
from the printer's memory.) A temporary printing error occurred. Press GO. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) An internal error has - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 181
.x PRINTER ERROR Explanation or Recommended Action A temporary printing error occurred. Press GO. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 182
zz = Error number You might need to replace the specified DIMM. Turn the printer off, and then replace the DIMM that caused the error. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) Understanding Printer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 183
. Press GO. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) There is a problem with the printer's memory. The x value refers to the location - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 184
message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) An error occurred in the printer's nonvolatile memory (NVRAM) and one or more printer settings has been reset to its factory default. Print a configuration page and - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 185
this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) The printer detected an error. The numbers (xxxx) indicate the specific type of error. Turn the printer off, and then turn the printer on. Try printing a job from - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 186
you are experiencing, then see the following tables to troubleshoot the problem. Note The examples below depict letter-size paper that has passed through the printer long-edge first. (If the paper has passed through the printer shortedge first, lines and repeating defects will run vertically - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 187
Chapter 5 Problem Solving 187 Light Print or Fade Toner Specks (front or back) Dropouts Lines Gray Background Toner Smear Loose Toner Repeating Defects Misformed Characters Page Skew Correcting Output Quality Problems Curl or Wave Wrinkles or Creases - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 188
bin Mailbox with Stapler z Problems with the Optional Multibin Mailbox (8 bins) z Problems with the Optional 7-bin Tabletop Mailbox z Problems with the Optional Duplex Printing Accessory z Problems with the Optional Envelope Feeder z Printer Hard Disk z PS Troubleshooting Correcting Output Quality - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 189
printer for voltage requirements.) If you are using a power strip and its voltage is not within specification, plug the printer directly into the power receptacle. Press all the keys to see if one is stuck; contact your HP service representative if this does not work. Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 190
not removed. Remove sealing tape from toner cartridge. See the printer's getting started guide or the installation guide that came with the toner cartridge. Paper tray is out of paper. Load paper, starting on page 76. A printer cover is open. Firmly close the printer top cover and all doors (left - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 191
and securely connected to both the printer and the computer. If the cable is not correctly configured, see the getting started guide for configuration information. See "Understanding Printer Messages" starting on page 168 for printer messages and recommended actions. Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 192
cartridge and check for paper. Reseat the toner cartridge. z Open trays 2 and 3. Ensure that the appropriate paper is inserted. (For more information on paper specifications, see page 256.) Close the trays. z Ensure that you are using the correct printer driver. z Complex print job may still be - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 193
Ensure the printer is online. Make sure control panel reads processing job. z Open the Top Cover. Pull out the toner cartridge and check for paper. Reseat the toner cartridge. z Open trays 2 and 3. Ensure that the appropriate paper is inserted. (For more information on paper specifications, see page - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 194
dependent on how your software application is set up, which printer driver you are using, and how much traffic is on the network. See the getting started guide for configuration information. z You might need to add more memory (page 312). Printing is Incomplete or Incorrect Situation Blank pages - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 195
print file contains are no printer messages. no errors. z Check your cable to ensure that it is securely connected to both the printer and the computer. z Your parallel printer cable may be defective. Use a high-quality cable; see page 36 for an HP cable part number. Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 196
control panel display for an error message. z If you are on a network, make sure the computer is correctly configured and there is not a network problem (see your network administrator). z Check the line voltage to ensure that it is steady and within printer specifications. (See page 273.) Turn the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 197
size. z Ensure that the driver for your software application is correctly installed, configured, and capable of requesting the desired paper size and type. z The size of paper requested is not loaded in the tray selected. The printer draws paper from the next default tray that contains the correct - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 198
supported Tray with the side to be printed facing down. z If you are printing two-sided copies, load paper into Tray 1 with the first side to be printed facing down. Load paper into Trays 2, 3, and the 2000-sheet Input Tray with the first side to be printed facing up. Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 199
bin is selected in the printer diver. For correct output bin. more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page 256 for more information on paper specifications. Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 200
Tasks. Paper jams and paper feeding problems. z See Clearing Trays 2 and 3 or Clearing the Optional 2000-sheet Input Tray (Tray 4) earlier in this Chapter. z Ensure that paper specifications are within recommended range (page 254). Cannot access Trays 2, 3, z The appropriate paper size and type - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 201
Situation Paper size adjustment and installation. Paper jams and paper feeding problems. Tray 4 will not power on. Solution See Paper Specifications on page 254 and Loading the Optional 2000-sheet Input Tray (Tray 4) on page 84 for more information on paper size adjustment and installation. z See - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 202
or authorized HP service provider. Paper is not going to the z Verify that the correct output bin is selected in the printer diver. For correct output bin. more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 203
Chapter 5 Problem Solving 203 Problems with the Optional 5-bin Mailbox with Stapler Situation stapler z Check to see that the job to be stapled is less than 2 mm thick. jam problems. z Stapler may have some trapped staple wires that are obstructing the magazine. Remove loose staples and - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 204
does not recognize the Mailbox with Stapler, contact you dealer or authorized HP service provider. Printer does not recognize stapler. z Check the cable between the printer and the stapler. Make sure it is properly connected at both ends. See page 210 for cabling configurations. The multibin - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 205
. Reinstall the toner cartridges. Paper is not going to the z Verify that the correct output bin is selected in the printer diver. For correct output bin. more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 206
for cabling configurations. z Ensure that all bins are properly installed. z If the printer still does not recognize the 8-bin Mailbox, contact your dealer or authorized HP service provider. z Ensure that you are using the supported paper weights (page 256). z Do not pull paper out of the bins while - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 207
not going to the z Verify that the correct output bin is selected in the printer diver. For correct output bin. more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page 256 for more information on paper - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 208
into Tray 4, then turn the printer back on. See page 210 for cabling configurations. z Ensure that all bins are properly installed. z If the printer still does not recognize the 7-bin Mailbox, contact your dealer or authorized HP service provider. z Ensure that you are using the supported paper - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 209
printer driver. correct output bin. For more information on changing printer driver settings, see the online help. z The paper does not meet the specifications bin Mailbox is plugged into Tray 4. If not, turn the printer off and plug the cable into Tray 4, then turn the printer back on. See page - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 210
Chapter 5 Problem Solving 210 Cabling Configurations Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 211
is installed. z Be sure the duplexer has been configured in the printer driver. z Make sure that the software is not overriding the printer driver setting. Duplexer jams z Ensure that you are using the supported paper weights (page 256). Problems with the Optional Envelope Feeder Situation - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 212
in the printer driver. Refer to page 55 for more information on accessing the printer driver. Printer Hard Disk Situation Printer does not Windows-based HP JetAdmin utility, the HP LaserJet Resource Manager, or the Macintosh-based HP LaserJet Utility to initialize the disk. Turn the printer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 213
Chapter 5 Problem Solving 213 Printer Hard Disk (continued) Disk is write protected. DISK IS WRITE PROTECTED Fonts and forms cannot be stored on the disk when the disk is write protected. Use the Windows-based HP JetAdmin utility or the Macintosh-based HP LaserJet Utility to download the font. - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 214
PS Troubleshooting (continued) The job prints in Courier (the printer's default font) instead of the font you requested. z The requested typeface is not available in the printer or is not present on the disk. Use a font download utility to download the desired font. z Fonts downloaded to memory - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 215
5 Problem Solving 215 PS Troubleshooting (continued) A PS error page prints. Make sure the print job is a PS job. Check to see whether your software expected you to send a setup or PS header file to the printer. Check the printer setup in your software application to ensure that the printer is - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 216
the Fault Error Writing Device PATH statement: LPTn: Abort, Retry, Ignore? For DOS versions below 4.0, add: MODE LPT1:,P For DOS versions 4.0 and above, add: MODE LPT1:,B z The I/O cable might be faulty; see "Printing is Incomplete or Incorrect" on page 194. Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 217
Solving 217 Macintosh Problem Solving The Macintosh computer is not communicating with the printer. z Make sure the printer's control panel displays READY. z Make sure the correct printer driver is selected in the Chooser. (There will be an icon beside the name.) z If the printer resides on - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 218
the fonts contained in the .EPS file to the printer before printing. Use the HP LaserJet Utility (page 69). z If the document is not printing with New York, Geneva, or Monaco fonts, go into the Page Setup dialog box, and select Options to deselect substituted fonts. Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 219
click Select, and then click OK to return to the Chooser. Note If you manually select a PPD, an icon might not appear next to the selected printer in the Select a PostScript Printer box. In the Chooser, click Setup, click Printer Info, and then click Update Info to bring up the icon. 9. Close the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 220
the printer, do this before selecting the printer in the Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer. Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 221
Follow the steps on page 228 to print a configuration page.) For troubleshooting information, refer to the HP JetDirect software installation guide. HP JetDirect 600N 10/100Base-TX Print Server If the printer contains an optional HP JetDirect 10/100Base-TX print server, check to see that the print - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 222
Chapter 5 Problem Solving 222 Note z Check the JetDirect Configuration Page for a LOSS OF CARRIER error message. This message also indicates that the card did not link to the network. The HP JetDirect 10/100Base- the print s e r ve r. Continued on next page. Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 223
223 1. Remove the HP JetDirect 10/100TX print server. 2. Use jumpers P1, P2, and P3 to manually configure the print server for either 10 or 100 Mb per second link speed, and Full-duplex or Half-duplex operation according to the table below. Continued on next page. Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 224
224 Operation Jumper P1 Autonegotiation Enabled AUTO 100 Half-duplex 100 Full-duplex 10 Half-duplex 10 Full-duplex Continued on next page. Jumper P2 100 100 Jumper P3 H H Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 225
Chapter 5 Problem Solving 225 Continued on next page. Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 226
duplex operation, the port on the network switch must also be set for 100TX Full-duplex operation. 5. Turn the printer off and back on 6. Check the print server operation. If the print server fails to link, contact a local authorized HP dealer or service representative. Determining Printer Problems - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 227
Chapter 5 Problem Solving 227 Checking the Printer's Configuration From the printer's control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here: z Configuration Page z Menu Map z PCL or PS Font List For - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 228
to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), input and output paper handling devices, and printer languages. Note If an HP JetDirect print server card is installed (HP LaserJet 8000 N/ 8000 DN printers), a JetDirect configuration - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 229
Chapter 5 Problem Solving 229 Configuration Page 1 4 2 5 3 6 1. Printer Information lists the serial number, HP JetSend IP addresses, page counts, and other information for the printer. 2. Event Log lists the number of entries in the log, the maximum number of entries viewable, and the last - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 230
Chapter 5 Problem Solving 230 4. Memory lists the printer memory, PCL Driver Work Space (DWS), and I/O buffering and resource saving information. 5. Security lists the status of the printer's control panel lock, control panel password, and disk drive. 6. Paper Trays and Options lists the size - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 231
Chapter 5 Problem Solving 231 Menu Map To see the current settings for the menus and in the printer. (Many of these values can be overridden from the printer driver or software application.) For a complete list of control panel items and possible values, see page 279. To change a control panel - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 232
the pitch or point size of the font. z Escape Sequence (a PCL programming command) is used to select the designated font. (See the legend at the bottom of the font list page.) Note For step-by-step instructions on using printer commands to select a font with DOS applications, see page 327 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 233
Chapter 5 Problem Solving 233 z Font # is the number used to select fonts from the printer's control panel (not the software application). Do not confuse the font # with the font ID, described below. The number indicates the DIMM slot where the font is stored. z SOFT: Downloaded fonts, which stay - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 234
Chapter 5 Problem Solving 234 File Directory Page 1 2 3 1. Disk Information indicates the disk model number, serial number, capacity, available free space are listed right after the directory line. The files are not necessarily listed in alphabetic order. Checking the Printer's Configuration - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 235
number. 3. Error lists the internal error code for each error. 4. Page Count indicates the number of printed pages from the printer when the error occurred. 5. Description or Personality indicates whether the error occurred due to a problem within a printer personality or a printer jam. 6. Serial - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 236
Chapter 6 Service and Support 236 6 Service and Support Overview z Hewlett-Packard limited warranty statement z Limited Warranty for Toner Cartridge Life z HP Software License Terms z Worldwide Sales and Service Offices Overview - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 237
Chapter 6 Service and Support 237 Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 8000 DURATION OF WARRANTY 1 year, on-site 1. HP warrants HP hardware, accessories, and supplies against defects in materials and workmanship for the period specified above. If HP receives notice - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 238
and Support 238 6. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 239
an HP Maintenance Agreement or HP SupportPack, request service as specified in the agreement. z If you do not have an HP Maintenance Agreement or HP SupportPack, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) Hewlett-Packard limited - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 240
in a new Hewlett-Packard toner cartridge. How long does the coverage last? How do I know when the HP toner is running out? What will HP do? What does this warranty not cover? The coverage lasts until the HP toner is depleted, at which time the warranty expires. The TONER LOW message on the printer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 241
specific legal rights, and you may also have other rights which vary from state to state, province to province, or country to country. This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product. IN NO EVENT SHALL HEWLETT-PACKARD - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 242
6 Service and Support 242 HP Software License Terms ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE users to Use the Software concurrently. Ownership The Software is owned and copyrighted by HP or its third party suppliers. Your license confers no title to, or ownership - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 243
Chapter 6 Service and Support 243 Copies and Adaptations You may only make copies or or Decryption You may not disassemble or decompile the Software unless HP's prior written consent is obtained. In some jurisdictions, HP's consent may not be required for limited disassembly or decompilation. - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 244
Chapter 6 Service and Support 244 Termination HP may terminate your license upon notice for failure to comply with any of these License Terms. for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 245
available through the appropriate Customer Support Center in HP Support section. Argentina Hewlett-Packard Argentina S.A. Montañeses 2140 (3) 272-8000 Extended Warranty Support: Phone: (61) (3) 272-2577 Customer Information Center: Phone:(61) (3) 272-8000 Austria Hewlett-Packard GmbH Lieblgasse 1 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 246
B-1200 Brussels Phone:(32) (2) 778-31-11 Fax: (32) (2) 763-06-13 Brazil Edisa Hewlett-Packard SA Alameda Rio Negro 750 06454-050 Alphaville - Barueri-SP Phone: (55) (11)- 7296-8000 Canada Hewlett-Packard (Canada) Ltd. 17500 Trans Canada Highway South Service Road Kirkland, Québec H9J 2X8 Phone:(1) ( - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 247
852) 2599-7777 Fax: (852) 2506-9261 Hardware Repair Center: Phone:(852) 2599-7000 Extended Warranty Support: Phone:(852) 2599-7000 Customer Information Center: Phone:(852) 2599-7066 Finland Hewlett-Packard Oy Piispankalliontie 17 FIN-02200 Espoo Phone:(358) (9) 887-21 Fax: (358) (9) 887-2477 France - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 248
110 019 Phone:(91) (11) 647-2311 Fax: (91) (11) 646-1117 Hardware Repair Center and Extended Warranty Support: Phone:(91) (11) 642-5073 (91) (11) 682-6042 Italy Hewlett-Packard Italiana SpA Via Giuseppe di Vittorio, 9 Cernusco Sul Naviglio I-20063 (Milano) Phone:(39) (2) 921-21 Fax: (39) (2) 921 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 249
Phone:01-800-22147 Outside Mexico City Phone:01 800-90529 Middle East/Africa ISB HP Response Center Hewlett-Packard S.A. Rue de Veyrot 39 P.O. Box 364 CH-1217 Meyrin - Geneva Switzerland Phone:(41) (22) 780-4111 Netherlands Hewlett-Packard Nederland BV Startbaan 16 NL-1187 XR Amstelveen Postbox 667 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 250
Wharf, Quay Street P.O. Box 3860 Auckland Phone:(64) (9) 356-6640 Fax: (64) (9) 356-6620 Hardware Repair Center and Extended Warranty Support: Phone:(64) (9) 0800-733547 Customer Information Center: Phone:(64) (9) 0800-651651 Norway Hewlett-Packard Norge A/S Postboks 60 Skøyen Drammensveien 169 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 251
Phone:(65) 272-5300 Extended Warranty Support: Phone:(65) 272-5333 Spain Hewlett-Packard Española, S.A. Carretera de la Coruña km 16.500 E-28230 Las Rozas, Madrid Phone:(34) (1) 626-1600 Fax: (34) (1) 626-1830 Sweden Hewlett-Packard Sverige AB Skalholtsgatan 9 S-164 97 Kista Phone:(46) (8) 444-2000 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 252
AS 19 Mayis Caddesi Nova Baran Plaza Kat: 12 80220 Sisli-Istanbul Phone:(90) (212) 224-5925 Fax: (90) (212) 224-5939 252 United Kingdom Hewlett-Packard Ltd. Cain Road Bracknell Berkshire RG12 1HN Phone:(44) (134) 436-9222 Fax: (44) (134) 436-3344 Venezuela - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 253
Appendix A Specifications 253 A Specifications Overview This appendix includes: z Paper Specifications z Printer Specifications Overview - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 254
the guidelines in this manual. Paper that does not meet these guidelines may cause the following problems: z poor print quality z increased paper jams z premature wear on the printer, requiring repair For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 255
the HP LaserJet Printer Family Paper Specification Guide. (To order the guide, see page 36.) Always test paper before purchasing a large quantity. CAUTION Using paper outside HP specifications may cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 256
Appendix A Specifications 256 Supported Sizes of Paper for Input and Output Tray or Bin Capacity Paper Weight Tray 1 (multipurpose) up to 100 sheets z Paper sizes: Letter, ISO A4, Executive, A5, Legal, 11 x 17, ISO A3, JIS B5, JIS B4, JPostD z Custom sizes: Minimum: 3. - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 257
Appendix A Specifications 257 Tray or Bin Capacity Paper Weight Tray 2 and Optional 2 x 500-sheet Input Tray (Tray 4) up to 500 sheets Paper sizes: Letter, ISO A4, Legal, JIS B4 16 to 28 lb (60 to 105 g/m2) Tray 3 and Optional 2 x 500-sheet Input Tray (Tray 5) up to 500 sheets Paper sizes: - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 258
, and labels are only supported in the left output bin. Envelope Feeder up to 100 envelopes Envelope sizes: Commercial 16 to 24 lb #10, C5, DL, Monarch, ISO B5, (60 to 90 g/m2) JPostD Duplexer Paper sizes: Letter, Legal, 11 x 17, A3, A4, B4 16 to 28 lb (60 to 105 g/m2) Paper Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 259
Appendix A Specifications 259 Supported Types of Paper The printer supports the following types of paper: z plain z letterhead z prepunched z bond z color z rough z preprinted z transparency z labels z recycled z card stock z user-defined (5 types) Paper Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 260
Appendix A Specifications 260 Guidelines for Using Paper For best results, use of paper. Some paper causes print quality problems, jamming, or damage to the printer. Symptom Problem with Paper Solution Poor print quality or toner adhesion. Problems with feeding. Too moist, too rough, - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 261
Appendix A Specifications 261 Symptom Problem with Paper Jamming, damage to printer. Cutouts or perforations. Problems with feeding. some types of thermography. Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 262
Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine (lb) Weight (g/m2) Japan Metric Weight (g/m2) 16 41 22 27 33 37 60 60 17 43 24 29 35 39 64 64 20 50 28 34 42 46 75 75 21 54 30 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 263
55 61 100 100 28 70 39 49 58 65 105 105 32 80 44 55 67 74 120 120 34 86 47 58 71 79 128 128 36 90 50 62 75 83 135 135 .18 39 100 55 67 82 91 148 148 .19 42 107 58 72 87 97 157 157 Paper Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 264
Appendix A Specifications 264 Paper Weight Equivalence (continued) U.S. Post Carda thickness (mm) U.S. Bond Weight (lb) U.S. Text/ Book Weight (lb) U.S. Cover Weight (lb) U.S. 90 110 122 199 199 a. U.S. Post Card measurements are approximate. Use for reference only. Paper Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 265
Specifications 265 Labels Note For best results, use Tray 1 and the Left Output Bin. CAUTION To avoid damaging the printer, use only labels recommended for use in laser printers , labels must lie flat with no more than 0.5 inch (13 millimeters) of curl in any direction. z Condition: Do not - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 266
printer must be able to withstand 392° F (200° C), the printer's maximum temperature. To avoid damaging the printer, use only transparencies recommended for use in laser printers. If you have problems printing transparencies, use Tray 1. To print transparencies, see page 117. Paper Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 267
(6 mm) curl, and should not contain air. (Envelopes that trap air may cause problems.) z Condition: Make sure envelopes are not wrinkled, nicked, or otherwise damaged. z Sizes in Tray 1: See page 256 for supported paper sizes. z Sizes in the optional envelope feeder: From 3.5 by 6.3 inches (90 by - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 268
Appendix A Specifications 268 If you do not have an optional envelope feeder, print envelopes from Tray 1, see page 111. To print envelopes with the optional envelope feeder, see page 107. If envelopes wrinkle, try opening the left output bin. Paper Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 269
Appendix A Specifications 269 Envelopes with Double-Side-Seams Double-side-seam construction has vertical seams at both over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or jams. Paper Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 270
Appendix A Specifications 270 Envelope Margins The following table gives typical address margins for a Commercial #10 or DL envelope. Type of Address Top Margin Left Margin Return Address 0.5 in (12.7 mm) 0.6 in (15.2 mm) Delivery Address 2 in (51 mm) 4 in (85 mm) Note For the best - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 271
suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 53 lb (199 g/ m2) in Tray 1 or 28 lb (105 g/m2) in other trays. Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 272
damaged. z Sizes: See page 256. Note Before loading card stock in Tray 1, make sure it is regular in shape and not damaged. Also, make sure the cards are not stuck together. Card Stock Guidelines z Set margins at least 0.08 inch (2 mm) away from the edges of the paper. Paper Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 273
Appendix A Specifications 273 Printer Specifications Physical Dimensions 46.75 in. (1187 mm) 35 in. (889 mm) 14.5 in. (368 mm) Continued on next page. Printer Specifications 11.5 in. (292 mm) - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 274
Appendix A Specifications 13.75 in. (350 mm) 274 11.5 in. (292 mm) 29.5 in. (749 mm) Continued on next page. Printer Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 275
A Specifications 275 66.25 in. (1683 mm) 35 in. (889 mm) 14.5 in. (368 mm) 19.5 in. (485 mm) 48.4 in. (1229 mm) 33 in. (838 mm) Printer Weight (without toner cartridge) z HP LaserJet 8000 and 8000 N printers: 48 kg (106 lbs) z HP LaserJet 8000 DN printer: 51 kg (113 lbs) Printer Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 276
-240V units) 135 Watts 140 Watts 145 Watts 150 Watts Power Save (default activation time 60 minutes) 30 Watts 35 Watts 36 Watts (100-127V units) 41 Watts (220-240V units) Off 0 Watts Minimum Recommended Circuit Capacity 100-127 Volt 12.8 amps 220-240 Volt 5.8 amps Printer Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 277
)a Operating (Printing)b Sound Power Level 6.6 Bel Sound Pressure Level, LpAm (Bystander Position) 51 dB Sound Pressure Level, LpAm (Operator Position) 57 dB a. Specifications are for the LaserJet 8000 (C4085A) b. Print speed is 24 ppm Power Save 5.3 Bel 37 dB 42 dB Printer Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 278
Appendix A Specifications General Specifications Operating temperature Relative Humidity Speed, in pages per minute (ppm) Expandable Memory 278 50-91° F (10-32.5° C) 20-80% 24 ppm Up to 192 MB total, combining standard and accessory memory DIMMs. Printer Specifications - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 279
information on accessing the printer driver, see page 52. You can also control the printer by changing settings in the printer's control panel. Use the control panel to access printer features not supported by the printer driver or software application. Printer driver and software commands override - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 280
Appendix B Control Panel Menus 280 Additional menu items can appear in the control panel, depending on the options currently installed in the printer. See page 231 to print a control panel menu map. This appendix includes: z Information Menu z Paper Handling Menu z Print Quality Menu z Printing - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 281
print server card is installed (HP LaserJet 8000 N and 8000 DN printers), a JetDirect configuration page will print out as well. For more information, see page 228. PRINT The PCL font list shows all the PCL fonts currently available to the PCL FONT LIST printer. For more information, see page - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 282
LOG The event log lists printer events or errors. SHOW EVENT LOG This item allows you to view the most recent printer events on the control panel or to troubleshoot problems with a type of paper. Choose the input tray, output bin, duplexer (if available), and number of copies. - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 283
duplex and manual feed) can be accessed from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver feeder. Note The default indicated here is for 110V printers. The default envelope size for 220V printers is DL. For supported This item appears - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 284
in Tray 1, the printer will pull paper from that tray first. CASSETTE: A paper size must be assigned to Tray 1 using the TRAY 1 SIZE option (the next item in this menu when TRAY 1 MODE=CASSETTE). This allows Tray 1 to be used as a reserved tray. For more information, see page 131. For supported - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 285
. type currently loaded in Tray 4. TRAY 5 TYPE= PLAIN For supported This item appears only when a fifth paper tray is paper types, installed. MANUAL OFF FEED=OFF ON Feed the paper manually from Tray 1, rather than automatically from a tray. When MANUAL FEED=ON and Tray 1 is empty, the printer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 286
is on. Choose the binding edge when duplexing (printing on both sides of paper). For more information, see page 102. Choose YES to print on letter size paper when an A4 job is sent, but no A4 size paper is loaded in the printer (or to print on A4 size paper when - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 287
the HP LaserJet III family of printers. 600: Produces high print quality at the printer's maximum speed (24 ppm). FASTRES 1200: Produces optimum print quality (comparable to 1200 dpi) at the printer's maximum speed (24 ppm). Note It is best to change the resolution from the printer driver or - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 288
, including FastRes 1200, benefit from REt. Note It is best to change the REt setting from the printer driver or software application. (Driver and software settings override control panel settings.) Turn EconoMode on (to save toner) or off (for high quality). EconoMode creates draft-quality printing - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 289
from 1 (light) to 5 (dark), but the default setting of 3 usually produces the best results. Use a lower toner density setting to save toner. Note It is best to change the toner density from the printer driver or software application. (Driver and software settings override control panel settings - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 290
the printer driver or software application. (Driver and software settings override control panel settings.) PAPER= LETTER (110V printers) and ENVELOPE= COM10 (110V printers) For supported paper sizes, see page 256. Set the default image size for paper and envelopes. (The item name will change - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 291
item appears only when CONFIGURE CUSTOM PAPER=YES. Select the dimension to be fed into the printer (short edge). Y DIMENSION= 17.7 INCHES (110V printers) or 450 MILLIMETERS (220V printers) For supported paper sizes, see page 256. This item appears only when CONFIGURE CUSTOM PAPER=YES. Select the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 292
from the printer driver or software application. (Driver and software settings override control panel settings.) FORM=60 LINES (110V printers) or 64 LINES (220V printers) 5 to 128 Sets vertical spacing from 5 to 128 lines for default paper size. Press - VALUE + once to change the setting - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 293
for line draw characters. Select the version of Courier font to use: REGULAR: The internal Courier font available on the HP LaserJet 4 series printers. DARK: The internal Courier font available on the HP LaserJet III series printers. Both fonts are not available at the same time. Printing Menu - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 294
APPEND CR TO LF= NO NO YES PRINT PS OFF ERRORS=OFF ON Explanation The Wide A4 setting changes the number of characters that can be printed on a compatible PCL jobs (pure text, no job control). Some environments, such as UNIX, indicate a new line using only the line feed control code. This - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 295
's electronic components. (Turns off the display's backlight.) When you send a print job, press a control panel key, open a paper tray, or open the top cover, the printer automatically comes out of Power Save mode. Note Power Save turns off the backlight on the display, but the display is still - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 296
= AUTO AUTO PCL PS Explanation Select the default printer language (personality). Possible values are determined by which valid languages are installed in the printer. Normally you should not change the printer language (the default is AUTO). If you change it to a specific printer language, the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 297
printer in order for this item to appear.) The amount of memory set aside can be different for each installed language. Some languages might have memory set aside for resource saving without requiring all languages to do so. Any time the amount of memory dedicated to a specific language is changed - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 298
m o r y. ) This item appears only when RESOURCE SAVE=ON. Select the amount of memory used for saving PCL resources. Printer default is the minimum amount of memory needed to perform resource saving for PCL. Press -VALUE+ to change settings by increments of 10 (up to 100 KB) or by increments of 100 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 299
for 10 seconds before returning online. OFF: If an error occurs that prevents printing, the message will remain on the display and the printer will remain offline until GO is pressed. This item determines how the printer behaves when toner is low. The TONER LOW message will first appear when the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 300
is disabled. ON: The RAM disk is enabled. Configure the amount of memory to be used through the following item: RAM DISK SIZE. Note If the setting is changed from OFF to ON or from OFF to AUTO, the printer will automatically reinitialize when it becomes idle. RAM DISK SIZE=xxxK 0K and - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 301
AUTO ON OFF MAINTENANCE OFF MESSAGE=OFF Explanation This item determines how the printer behaves when a paper jam occurs. AUTO: The printer automatically selects the best mode for printer jam recovery (usually ON). This is the default setting. ON: The printer automatically reprints pages after - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 302
period in seconds. (I/O timeout refers to the time, measured in seconds, that the printer waits before ending a print job.) This setting allows you to adjust timeout for best value. Press - VALUE + once to change settings by increments of 1, or hold down - VALUE + to scroll by increments of 10. - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 303
for I/O buffering. The maximum amount of memory available for I/O buffering is determined by the amount of memory installed in the printer, the languages installed in the printer, and by other memory allocations that must be made. Press - VALUE + to change settings by increments of 10 (up to 100 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 304
used for connections with older computers. Turn the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE1284). This setting allows the printer to send status readback messages to the computer. (Turning the parallel advanced functions on might - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 305
Appendix B Control Panel Menus 305 EIO Menu (8000 N/8000 DN) EIO (enhanced input/output) Menus depend on the particular accessory product installed in an EIO slot of the printer. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 306
the IPX/SPX Menu, you can specify the frame type parameter used on your network. The default is AUTO, to automatically set and limit the frame type to the one detected. For Ethernet cards Routing parameters, which include SRC RT=AUTO (default), OFF, SINGLE R, or ALL RT. EIO Menu (8000 N/8000 DN) - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 307
server when the printer is turned on. If you specify BOOTP=NO, you can manually set selected TCP/IP parameters from the control panel. You can manually set each byte Subnet Mask (SM), Syslog Server (LG), and Default Gateway (GW). Also, you can manually set the Timeout time period. NO: The EtherTalk - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 308
following circumstances: z You want to restore the printer's default settings. z Communication between the printer and computer has been interrupted. z You are having problems with a port. The items in the Resets Menu will clear all memory in the printer, while CANCEL JOB clears only the current job - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 309
Item Explanation RESET ACTIVE I/O CHANNEL This item performs a simple reset and clears the input and output buffers (for the active I/Os only). Resetting memory during a print job can result in data loss. RESET ALL I/O CHANNELS This item performs a simple reset and clears the input and output - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 310
printer memory. DIMMs are available in 4, 8, 16, 32, and 64 MB, for a maximum of 192 MB. z Flash memory DIMMs, available in 2 and 4 MB. Unlike standard printer memory, flash DIMMs can be used to permanently store downloaded items in the printer, even when the printer is off. z DIMM-based accessory - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 311
Note Single in-line memory modules (SIMMs) used on previous HP LaserJet printers are not compatible with this printer. You might want to add more memory to the printer if you often print complex graphics or PS documents, print with the optional duplexer, use many downloaded fonts, and print large - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 312
. If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory (page 228). 1 Turn the printer off. Unplug the power cord 1 and disconnect any cables. 2 Loosen the two captive thumb screws on the back of the - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 313
Appendix C Printer Memory and Expansion 313 3 Grasp the screws and pull the formatter 3 board out of the printer. Place it on a flat, non-conductive surface. 4 Remove the DIMM from the antistatic snap inward into place. (To remove a DIMM, the locks must be released.) 5 Installing Memory - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 314
Appendix C Printer Memory and Expansion 314 6 Slide the formatter board back into the 6 printer and tighten the two screws. 7 Plug in the power cord and connect all cables. Turn the printer on. 7 Installing Memory - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 315
's control panel displays READY when the printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. Check the printer messages (page 228). 2. Print a new configuration page (page 228). 3. Check the memory section on the configuration page and compare it to - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 316
resources, you might want to change the amount of memory allocated to each language when downloading an unusually large number of fonts, or if the printer is in a shared environment. The minimum amount of memory that can be allocated to Resource Saving is 400 KB each for PCL and PS. To determine how - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 317
be reserved.) 5. From the Configuration Menu, set PCL MEMORY or PS MEMORY to the value determined in step 4. 6. Repeat step 3. (You must download all fonts again. See the note below.) Note When you change the Resource Saving setting, all downloaded resources (such as fonts or macros) will need - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 318
printer automatically reserve memory for I/O buffering. To speed network printing, you might want to increase the amount of memory reserved for I/O buffering. To change When you change the I/O Buffer setting, all downloaded resources (such as fonts or macros) will need to be downloaded again, unless - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 319
Appendix C Printer Memory and Expansion 319 Decreasing Page Processing Time The Run Location Menu Item in the Configuration Menu allows you to increase the speed at which printer instructions can be moved from memory to the processor. See "Configuration Menu" on page 295 for more information. - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 320
from a mass storage device (page 72). Use HP FontSmart to manage fonts on a mass storage device (page 67). For more information, see the printer software help. HP is constantly introducing new software tools for use with your printer and accessories. These tools are available from the Internet free - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 321
users who are already familiar with PCL command structure. Note: The PCL 5e printer driver in this printer is not backward compatible with older printers that use PCL 5e printer drivers. Unless PCL 5e backward compatibility is required, HP recommends that PCL 6 printer drivers be used to take full - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 322
, order the PCL 5/PJL Technical Reference Documentation Package (page 36). To receive more information about printer commands via fax, call HP FIRST (Fax Information Retrieval Service Technology) and request an index for HP LaserJet printers. (See the HP Support pages at the front of this user guide - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 323
characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL printer commands. Escape character (begins escape sequence) Value field (contains both alpha and numeric characters) Parameterized character Group character Termination character - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 324
three important rules to follow when combining code: 1. The first two characters after the ? character (the parameterized and group characters) must be the same in all of the commands to be combined. 2. When combining escape sequences, change the uppercase (termination) character in each individual - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 325
Commands 325 Entering Escape Characters Printer commands always begin with the escape character (?). The following table shows how the escape character Esc Å MS-DOS Edlin Hold down Ctrl-V, and press [ ^[ dBase ?? CHR(27)+"command" ?? CHR(27)+" " Understanding PCL Printer Command Syntax - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 326
point size. Note These variables must be filled in or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are listed in the table on page 327. Fonts are either - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 327
PCL Printer Commands Function Command Job Control Commands Reset ?E Number of Copies ?&l#X 2-sided/1-sided printing ?&l#S Options (#) n/a 1 to 999 0 = Simplex (1-sided) printing 1 = Duplex (2-sided) with long edge binding 2 = Duplex (2-sided) with short edge binding Common PCL Printer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 328
D Printer Commands 328 Function Command Page Control Commands Paper Source ?&l#H Options (#) 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1 5 = Tray 3 7 = auto select 8 = Tray 4 20 = Tray 5 21-69 = external trays Common PCL Printer - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 329
Appendix D Printer Commands 329 Function Paper size Command ?&l#A Options (#) 1 = Executive 2 = Letter 3 = Legal 25 = A5 6 = 11 x 17 24 = A6 26 = A4 27 (single) 72 = Postcard (double) 80 = Monarch 81 = Commercial 10 90 = DL 91 = International C5 100 = B5 101 = Custom Common PCL Printer Commands - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 330
11WdPreprinted = Preprinted 13WdTransparency = Transparency #WdCustompapertype = Custom1 0 = Portrait 1 = Landscape 2 = Reverse Portrait 3 = Reverse Landscape # = number of lines # = number of lines from top margin # = column number # = column number from left margin Common PCL Printer Commands - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 331
Appendix D Printer Commands 331 Function Horizontal Motion Index Command ?&k#H Vertical Motion Index Line Spacing horizontally) 1/48-inch increments (compresses print vertically) # = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, 48) 0 = disable 1 = enable # = row number # = dot number (300 dots = - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 332
?&a#H Options (#) # = decipoint number (720 decipoints = 1 inch) ?&s#C ?Y ?Z 0 = Enable 1 = Disable n/a n/a ?%#A ?%#B 0 = Use previous PCL cursor position 1 = Use current HP-GL/2 pen position 0 = Use previous HP-GL/2 pen position 1 = Use current PCL cursor position Common PCL Printer Commands - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 333
Set Pitch Mode3 Command Options (#) ?(# ?(s#P ?(s#H ?&k#S 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.1 Latin 2 (commonly used in Eastern Europe) 5T - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 334
Appendix D Printer Commands 334 Function Command Options (#) Primary Height ?(s#V # = points Primary Style2 ?(s#S 0 = upright (solid) 1 with the number of characters in the name, plus 1. 2Order the PCL 5/PJL Technical Reference Documentation Package for symbol set charts or for more - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 335
located under the heading Installed Personalities and Options. For more information on printing a configuration page, see page 228. The printer must be turned off and on after sending the change mode command in order for the new mode to take effect. Continued on next page. Multibin Mailbox Commands - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 336
Functional Range ASCII 33 through 255 Default N/A ASCIIHEX = "asciihexrequest " - This is the string that sends the command to change the mailbox mode for the device. The first ASCIIHEX command changes the mailbox mode; the second ASCIIHEX command turns the printer off and on.@PJL DMCMD ASCIIHEX - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 337
Example to switch to mailbox mode and turn the printer off and on @%12345X@PJL ORD = 10 @PJL JOB PASSWORD = 10 @PJL DMCMD ASCIIHEX = "0400070104010703030214020104" @PJL DMCMD ASCIIHEX = "040006020501010301040105" @PJL DEFAULT PASSWORD = 0 @PJL EOJ @%-12345X Continued on next page - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 338
Example to switch to stacker mode and turn the printer off and on @%12345X@PJL ORD = 10 @PJL JOB PASSWORD = 10 @PJL DMCMD ASCIIHEX = "0400070104010703030214020101" @PJL DMCMD ASCIIHEX = "040006020501010301040105" @PJL DEFAULT PASSWORD = 0 @PJL EOJ @%-12345X Continued on next page - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 339
to switch to separator mode turn the printer off and on @%12345X@PJL ORD = 10 @PJL JOB PASSWORD = 10 @PJL DMCMD ASCIIHEX = "0400070104010703030214020102" @PJL DMCMD ASCIIHEX = "040006020501010301040105" @PJL DEFAULT PASSWORD = 0 @PJL EOJ @%-12345X Multibin Mailbox Commands - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 340
Appendix E Regulatory Information 340 E Regulatory Information Overview z FCC Regulations z Environmental Product Stewardship z Safety Statements Overview - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 341
equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, or an experienced radio/TV technician. Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 342
342 Environmental Product Stewardship Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner. The printer has been designed to minimize impacts on the environment. The printer design eliminates: Ozone Production The - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 343
ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency. Toner EconoMode uses about 50% less toner, thereby extending the life of the Consumption toner cartridge. Paper use The printer's optional duplexing feature, which - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 344
cartridge/drum can be returned to HP using the prepaid shipping label and instructions included inside each new HP Toner Cartridge box. If your country is not listed in the recycling guide, call your local HP Sales and Service Office for further instructions. Continued on next page. Environmental - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 345
the local HP Sales and Service Office for further information regarding the HP Toner Cartridge Recycling Program. The printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide. Environmental Product - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 346
of the Toner Cartridge/Drum Material/ Chemical Safety Data Sheets. Non-U.S. customers should refer to the HP Support pages at the front of this user guide for appropriate phone numbers and information. For more information in the U.S., call (1) (800) 340-2445 or contact the HP LaserJet Supplies - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 347
parts have material identification markings, according to international standards, which enhance the ability to identify plastics for proper disposition at the end of the printer's life. The plastics used in the printer housing and chassis are technically recyclable. Environmental Conformity - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 348
take-back information, contact your local HP Sales and Service Office (page 245). Paper The printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide. The printer is suited for the use of recycled - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 349
of Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet 8000, 8000 N, 8000 DN, HP Mopier 240 Model Numbers: C4085A - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 350
Appendix E Regulatory Information 350 EMC: CISPR 22:1993+A1 / EN 55022:1994 Class B 1) CISPR 22:1993+A1 / EN 55022:1994 Class A EN 50082-1:1992 IEC 801-2:1991 / prEN 55024-2:1992 - 4 kV CD, 8 kV AD IEC 801-3:1984 / prEN 55024-3:1991 - 3 V/m IEC 801-4:1988 / prEN 55024-4:1992 - 0.5 kV - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 351
received, including interference that may cause undesired operation. This printer contains Local Area Network (LAN) options. When the Interface 3130, Australia European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards Europe - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 352
Appendix E Regulatory Information 352 USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15 Mail Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000) Declaration of Conformity - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 353
since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 354
Appendix E Regulatory Information 354 VCCI Statement (Japan) Korean EMI statement Safety Statements - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 355
Appendix E Regulatory Information 355 Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 8000, 8000 N, 8000 DN -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersä - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 356
Appendix E Regulatory Information 356 HP LaserJet 8000, 8000 N, 8000 DN -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 357
46 layout 44 lights 45 messages 168 printing a menu map 231 control panel menus 308 about 48 EIO (8000N/8000DN) 305 I/O 302 information 281 paper handling 283 printing a map 49 customer support 12 custom-sized paper setting 123 D Declaration of Conformity 349 default setting, restoring 308 DIMMs - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 358
list, printing 232 FontSmart 67 H hard disk installing 320 problem solving 212 hard disk, optional 35 help, printer driver 65 HP support services 3 I I/O buffering 318 I/O menu 302 information menu 281 installing software Windows 3.1x 60 Windows 95 and NT 4.0 59 J JetAdmin 72 installing 53 JetDirect - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 359
L label specification 265 laser statement for Finland 355 LEDs status interpretation 50 M Macintosh 62 LaserJet Utility 69 PPDs 69, 219 problem solving 217 maintenance cleaning page 143 cleaning the printer 141 manual feed 133 mass storage installing 320 memory about 25 adjusting settings 316 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 360
PPDs 219 print quality 186 problem solving 186 print servers 28 printer accessories 33 features 25 parts location 31 specification 273 supplies 33 printer collation (mopying) 125 printer configuration 29 printer driver accessing windows drivers 63 choosing the right one 64 different first page 128 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 361
JetAdmin 71 stapler clearing jams 164 solving repeating paper jams 166 supplies, ordering information 36 support services 3 T toner cartridge life expectancy 138 limited warranty 240 managing 137 printing with low toner 139 ToolBox 66 transparency, specification 266 Tray 1 clearing paper jams 148 - HP LaserJet 8000 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers - Page 362
153 problem solving 201 tray 4 153 Tray 4 and 5 loading 80 paper jam 151 362 troubleshooting. See problem solving V VCCI statement (Japan) 354 W warranty statement 237 watermark 127 Web JetAdmin 71 web servers, supported 71 Windows 3.1x 60 Windows 95 and NT 4.0 59 WordPerfect 5.1 printer driver 57
HP LaserJet 8000, 8000 N,
8000 DN, and HP Mopier 240
Printers
User Guide