HP LaserJet 9040/9050 Service Manual - Page 216

Jam Inside, Right Door, For Help Press, 31.00 Jam Inside, Front Door, Left Door, 32.00 Jam

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Table 21. Numeric error messages (continued) Control panel message Event-log Description error message Recommended action 13.30.00 JAM INSIDE 13.30.00 RIGHT DOOR For help press 13.31.00 JAM INSIDE 13.31.00 FRONT DOOR For help press 13.31.00 JAM INSIDE 13.31.00 LEFT DOOR For help press 13.32.00 JAM INSIDE 13.32.00 RIGHT DOOR For help press A page is jammed in the pickup 1 area of tray 1. 2 3 4 5 6 z A page is jammed in the paper 1 path at the fuser area. z The leading edge of the media 2 reached the fuser delivery sensor (PS502) within the specified time, but the trailing edge of the media did not 3 reach the fuser-jam sensor (PS501) within the specified time. z A page is jammed in the paper 1 path at the fuser area. z The leading edge of the media 2 reached the fuser delivery sensor (PS502) within the specified time, but the trailing edge of the media did not 3 reach the fuser-jam sensor (PS501) within the specified time. z A page is jammed in the paper 1 path at the feed area. z The media did not leave the 2 registration sensor (PS2) within the specified time. 3 4 Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Perform a service test. See page 213. If the error persists, replace the paper-input unit. Replace the tray 1 pickup rollers. Replace tray 1. Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. If the error persists, replace the fuser. Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. If the error persists, replace the fuser. Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Replace the registration assembly. If the error persists, replace the paper-input unit. 13.XX.YZ JAM INSIDE 13.0A.00 TOP OUTPUT BIN A delivery stay jam has occurred, 1 and the media did not clear PS1451 within the specified time. 2 3 4 5 Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Make sure that PS1451 is functioning correctly. Perform a sensor test. Perform a paper-path test. 200 Chapter 7 Troubleshooting

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200
Chapter 7 Troubleshooting
13.30.00 JAM INSIDE
RIGHT DOOR
For help press
13.30.00
A page is jammed in the pickup
area of tray 1.
1
Clear the jam in the indicated
area.
2
Close the door so that the
printer attempts to clear the
paper path.
3
Perform a service test.
See
page 213.
4
If the error persists, replace
the paper-input unit.
5
Replace the tray 1 pickup
rollers.
6
Replace tray 1.
13.31.00 JAM INSIDE
FRONT DOOR
For help press
13.31.00
A page is jammed in the paper
path at the fuser area.
The leading edge of the media
reached the fuser delivery
sensor (PS502) within the
specified time, but the trailing
edge of the media did not
reach the fuser-jam sensor
(PS501) within the specified
time.
1
Clear the jam in the indicated
area.
2
Close the door so that the
printer attempts to clear the
paper path.
3
If the error persists, replace
the fuser.
13.31.00 JAM INSIDE
LEFT DOOR
For help press
13.31.00
A page is jammed in the paper
path at the fuser area.
The leading edge of the media
reached the fuser delivery
sensor (PS502) within the
specified time, but the trailing
edge of the media did not
reach the fuser-jam sensor
(PS501) within the specified
time.
1
Clear the jam in the indicated
area.
2
Close the door so that the
printer attempts to clear the
paper path.
3
If the error persists, replace
the fuser.
13.32.00 JAM INSIDE
RIGHT DOOR
For help press
13.32.00
A page is jammed in the paper
path at the feed area.
The media did not leave the
registration sensor (PS2)
within the specified time.
1
Clear the jam in the indicated
area.
2
Close the door so that the
printer attempts to clear the
paper path.
3
Replace the registration
assembly.
4
If the error persists, replace
the paper-input unit.
13.XX.YZ JAM INSIDE
TOP OUTPUT BIN
13.0A.00
A delivery stay jam has occurred,
and the media did not clear
PS1451 within the specified time.
1
Clear the jam in the indicated
area.
2
Close the door so that the
printer attempts to clear the
paper path.
3
Make sure that PS1451 is
functioning correctly.
4
Perform a sensor test.
5
Perform a paper-path test.
Table 21.
Numeric error messages (continued)
Control panel
message
Event-log
error
message
Description
Recommended action