HP LaserJet 9040/9050 Service Manual - Page 218
XX.YZ JAM INSIDE, DUPLEXER, RIGHT DORR, TOO COMPLEX, For help press, To continue, press
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Table 21. Numeric error messages (continued) Control panel message Event-log Description error message Recommended action 13.XX.YZ JAM INSIDE 13.12.00 DUPLEXER -or13.13.00 13.XX.YZ JAM INSIDE 13.32.00 RIGHT DORR 14.X 14.X z A duplexing delay jam has 1 occurred. 2 z A duplexing stay jam has occurred. 3 4 z A media stay jam has occurred 1 in the paper path. z The media did not reach 2 PS1401 or PS1403 after reaching PS1402 or PS1404. 3 4 z X = 2 for tray 2 1 z X = 3 for tray 3 2 3 Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Perform a sensor test. Perform a paper-path test. Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Perform a sensor test. Perform a paper-path test. Check the media for premature wear of the feed rollers. Clean the feed rollers with a lightly dampened cloth. Replace the feed rollers. 21 PAGE TOO COMPLEX 21 For help press alternates with 21 PAGE TOO COMPLEX To continue press The page formatting process is too 1 complex. 2 3 4 To continue printing, press (some data will be lost). Simplify the print job. To print the job without losing data, set PAGE PROTECT=ON in the configuration menu. Do not leave the PAGE PROTECT=ON or the print performance will degrade. The normal setting is PAGE PROTECT=AUTO. Add memory. 22 EIO X BUFFER 22 OVERFLOW To continue press The printer EIO card in slot X 1 overflowed the I/O buffer during a busy state. 2 3 4 To continue printing, press (some data will be lost). Turn off the printer, and then turn the printer on again. Move the EIO card to a different slot. Replace the EIO card. 202 Chapter 7 Troubleshooting