HP LaserJet E50000 User Guide

HP LaserJet E50000 Manual

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  • HP LaserJet E50000 | User Guide - Page 1
    HP LaserJet Managed E50045 User Guide
  • HP LaserJet E50000 | User Guide - Page 2
    contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable
  • HP LaserJet E50000 | User Guide - Page 3
    ports ...5 Control-panel view ...6 How to use the touchscreen control panel 7 Printer specifications ...8 Technical specifications ...8 Supported operating systems ...9 Printer dimensions ...11 Power consumption, electrical specifications, and acoustic emissions 13 Operating-environment range
  • HP LaserJet E50000 | User Guide - Page 4
    type (Windows) ...34 Additional print tasks ...35 Print tasks (macOS) ...36 How to print (macOS) ...36 Automatically print on both sides (macOS 36 Manually print on both sides (macOS) ...36 Print multiple pages per sheet (macOS) ...37 Select the paper type (macOS) ...37 Additional print tasks ...37
  • HP LaserJet E50000 | User Guide - Page 5
    Web Server (EWS 46 HP Embedded Web Server features ...47 Information tab ...47 General tab ...47 Print tab ...48 Troubleshooting tab ...49 Security tab ...49 HP Web Services tab ...49 Networking tab ...50 Other Links list ...51 Configure IP network settings ...52 Printer sharing disclaimer ...52
  • HP LaserJet E50000 | User Guide - Page 6
    6 Solve problems ...63 For more information ...63 Customer support ...64 Control panel help system ...65 Restore factory settings ...66 Introduction ...66 Method one: Restore factory settings from the printer control panel 66 Method two:
  • HP LaserJet E50000 | User Guide - Page 7
    Index ...97 ENWW vii
  • HP LaserJet E50000 | User Guide - Page 8
    viii ENWW
  • HP LaserJet E50000 | User Guide - Page 9
    following information is correct at the time of publication. For video assistance, see www.hp.com/videos/LaserJet. For current information, see www.hp.com/support/ljE50045. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve
  • HP LaserJet E50000 | User Guide - Page 10
    Warning icons Warning icon definitions: The following warning icons may appear on HP products. Apply appropriate caution where applicable. ● Caution: Electric shock ● Caution: Hot surface ● Caution: Keep body parts away from moving parts ● Caution: Sharp edge in close proximity 2 Chapter 1 Printer
  • HP LaserJet E50000 | User Guide - Page 11
    Printer views ● Printer front view ● Printer back view ● Interface ports ● Control-panel view Printer front view 234 5 6 1 10 7 9 8 1 Top cover (access to the toner cartridge) 2 Easy-access USB port Insert a USB flash drive for printing without a computer or to update the printer
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    Printer back view 6 12 3 5 4 1 Rear door (access for clearing jams) 2 Serial number and product number label 3 Top-cover-release button 4 Dust cover for Tray 2 (flips up when legal-size paper is loaded) 5 Power connection 6 Formatter (contains the interface ports) 4 Chapter 1 Printer
  • HP LaserJet E50000 | User Guide - Page 13
    Interface ports 1 2 3 4 1 Slot for a cable-type security lock 2 Local area network (LAN) Ethernet (RJ-45) network port 3 Hi-Speed USB 2.0 printing port 4 USB port for connecting external USB devices (this port might be covered) NOTE: For easy-access USB printing, use the USB port near the
  • HP LaserJet E50000 | User Guide - Page 14
    (wireless accessory equipped models only). ● Ethernet: View or change Ethernet connection settings. ● HP Web Services: View information to connect and print to the printer using HP Web Services (ePrint). 4 Help button Select the Help button to open the embedded help system. 5 Current time
  • HP LaserJet E50000 | User Guide - Page 15
    7 Home-screen page indicator 8 Home button Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages. Select the Home button to return to the Home screen. How to use the touchscreen control panel Use
  • HP LaserJet E50000 | User Guide - Page 16
    time of publication, but they are subject to change. For current information, see www.hp.com/support/ljE50045. ● Technical specifications ● Supported operating systems ● Printer dimensions ● Power consumption, electrical specifications, and acoustic emissions ● Operating-environment range Technical
  • HP LaserJet E50000 | User Guide - Page 17
    paper Easy-access USB printing (no computer required) Store jobs in the printer memory to print later or print privately E50045dw 3GN19A Optional Supported operating systems Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting. UNIX: For information and print
  • HP LaserJet E50000 | User Guide - Page 18
    /ljE50045 for HP's all-inclusive help for the printer. NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links. Table 1-2 Minimum system requirements Windows macOS ● Internet
  • HP LaserJet E50000 | User Guide - Page 19
    Printer dimensions Figure 1-1 Dimensions for the dw model 3 1. Height 2. Depth 3. Width Weight 1 2 3 Printer fully closed 296 mm (11.7 in) Tray 2 dust cover closed: 376 mm (14.8 in) Tray 2 dust cover open: 444 mm (17.5 in) 410 mm (16.1 in) 12 kg (26.5 lb) Figure 1-2 Dimensions for the 1 x 550-
  • HP LaserJet E50000 | User Guide - Page 20
    : 630 mm (24.8 in) Weight 9.0 kg (20 lb) 1 These values are subject to change. For current information, go to www.hp.com/support/ljE50045. Figure 1-4 Dimensions for the printer with three 1 x 550-sheet paper feeders and the cabinet/stand 1 1 3 2 1. Height 2. Depth Printer and accessories
  • HP LaserJet E50000 | User Guide - Page 21
    lb) 1 These values are subject to change. For current information, go to www.hp.com/support/ljE50045. Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/ljE50045 for current information. CAUTION: Power requirements are based on the country/region where the
  • HP LaserJet E50000 | User Guide - Page 22
    instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/ljE50045 for HP's all-inclusive help for the printer. Find the following support: ● Install and configure ● Learn and use ● Solve problems
  • HP LaserJet E50000 | User Guide - Page 23
    following information is correct at the time of publication. For video assistance, see www.hp.com/videos/LaserJet. For current information, see www.hp.com/support/ljE50045. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve
  • HP LaserJet E50000 | User Guide - Page 24
    printing. 1. Grasp the handle on either side of Tray 1, and pull it forward to open it. 2. Pull out the tray extension to support the paper. 3. Spread the paper guides to the correct size, and then load paper in the tray. For information about how to orient the paper, see Tray 1 paper orientation
  • HP LaserJet E50000 | User Guide - Page 25
    Tray 1 paper orientation When using paper that requires a specific orientation, load it according to the information in the following table. NOTE: The Alternative Letterhead Mode settings affects the way to load letterhead or preprinted paper. This setting is disabled by default. When using this
  • HP LaserJet E50000 | User Guide - Page 26
    . NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown here. NOTE: The paper guides may be locked before use and may not be adjustable. CAUTION: Do not extend more than one paper tray at a time. 1. Open the tray. NOTE
  • HP LaserJet E50000 | User Guide - Page 27
    trays paper orientation on page 20. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray. Be sure that
  • HP LaserJet E50000 | User Guide - Page 28
    7. The tray configuration message displays on the printer control panel. 8. If the paper size and type shown is not correct, select Modify to choose a different paper size or type. For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control
  • HP LaserJet E50000 | User Guide - Page 29
    ● Manage Trays ● Alternative Letterhead Mode 3. Select Enabled, and then touch the Save button or press the OK button. ENWW Load paper to Trays 2, 3, 4, and 5 21
  • HP LaserJet E50000 | User Guide - Page 30
    describes how to print and load envelopes. Use only Tray 1 to print on envelopes. Tray 1 holds up to 10 envelopes. To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the
  • HP LaserJet E50000 | User Guide - Page 31
    following information is correct at the time of publication. For video assistance, see www.hp.com/videos/LaserJet. For current information, see www.hp.com/support/ljE50045. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve
  • HP LaserJet E50000 | User Guide - Page 32
    com/go/suresupply www.hp.com/buy/parts Contact an HP-authorized service or support provider. To access, in a supported Web browser on your computer, enter the printer IP address or through the printer Not applicable Includes installation instructions HP Jetdirect 2900nw Print Server USB wireless
  • HP LaserJet E50000 | User Guide - Page 33
    www.hp.com/go/csr-faq. Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name
  • HP LaserJet E50000 | User Guide - Page 34
    about the toner cartridge for the printer, and it includes instructions to replace it. ● Toner-cartridge information ● Remove Imaging drum CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems. CAUTION: If toner gets on clothing, wipe it off by using a dry cloth
  • HP LaserJet E50000 | User Guide - Page 35
    NOTE: Information about recycling used toner cartridges is in the toner-cartridge box. Remove and replace the cartridge 1. Press the top-cover-release button on the left side of the printer. 2. Open the front door. 3. Grasp the handle of the used toner cartridge and pull out to remove it. ENWW
  • HP LaserJet E50000 | User Guide - Page 36
    4. Remove the new toner cartridge from its protective shell by tearing off the plastic strip and opening the package. Save all packaging for recycling the used toner cartridge. 2 1 3 5. Align the toner cartridge with its slot, and then insert the toner cartridge into the printer. 28 Chapter 3
  • HP LaserJet E50000 | User Guide - Page 37
    the new cartridge came in, or use a large cardboard box and fill it with several cartridges that you need to recycle. See the enclosed recycling guide for information about recycling. In the U.S., a pre-paid shipping label is included in the box. In other countries/regions, go to www.hp.com/recycle
  • HP LaserJet E50000 | User Guide - Page 38
    30 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet E50000 | User Guide - Page 39
    following information is correct at the time of publication. For video assistance, see www.hp.com/videos/LaserJet. For current information, see www.hp.com/support/ljE50045. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve
  • HP LaserJet E50000 | User Guide - Page 40
    installed. If the printer does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides manually. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties
  • HP LaserJet E50000 | User Guide - Page 41
    Properties dialog. 5. In the Print dialog, click Print to print the job. Manually print on both sides (Windows) Use this procedure for printers that do not duplexer installed or to print on paper that the duplexer does not support. 1. From the software program, select the Print option. 2. Select
  • HP LaserJet E50000 | User Guide - Page 42
    3. Click the Finishing tab. 4. Select the number of pages per sheet from the Pages per sheet drop-down. 5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document Properties dialog. 6. In the Print dialog, click Print to print the job. Select the
  • HP LaserJet E50000 | User Guide - Page 43
    Additional print tasks Go to www.hp.com/support/ljE50045. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom
  • HP LaserJet E50000 | User Guide - Page 44
    . NOTE: The name of the item varies for different software programs. 4. Select a binding option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (macOS) NOTE: This feature is available if you install the HP print driver. It might not be available if you are
  • HP LaserJet E50000 | User Guide - Page 45
    : Select this option to print close to the paper edges. 5. Click the Print button. Additional print tasks Go to www.hp.com/support/ljE50045. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size
  • HP LaserJet E50000 | User Guide - Page 46
    Store print jobs on the printer to print later or print privately Introduction The following information provides procedures for creating and printing documents that are stored on the printer. These jobs can be printed at a later time or printed privately. ● Create a stored job (Windows) ● Create a
  • HP LaserJet E50000 | User Guide - Page 47
    the control panel. If you encrypt the job, the person who prints the job must provide the required password at the control panel. 5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job name. Select which option to use if another stored job already
  • HP LaserJet E50000 | User Guide - Page 48
    Print a stored job Use this procedure to print a document that is in a job storage folder on the printer. 1. From the Home screen on the printer control panel, select Print, and then select Print from Job Storage. 2. Under Stored Jobs to Print, select Choose, and then select the folder where the
  • HP LaserJet E50000 | User Guide - Page 49
    3. Use the keypad to enter the number of jobs that the printer stores. 4. Select Done to save the setting. Information sent to printer for Job Accounting purposes Printing jobs sent from drivers on the client (e.g., PC) may send personally identifiable information to HP's Printing and Imaging
  • HP LaserJet E50000 | User Guide - Page 50
    quickly printing files without sending them from a computer. The printer accepts standard USB flash drives in the USB port near the control panel. It supports the following types of files: ● .pdf ● .prn ● .pcl ● .ps ● .cht Enable the USB port for printing The USB port is disabled by default. Before
  • HP LaserJet E50000 | User Guide - Page 51
    4. Select the Enable Retrieve from USB check box. 5. Click Apply. Print from a USB flash drive 1. Insert the USB flash drive into the easy-access USB port. NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull the cover straight out to remove it. 2. From
  • HP LaserJet E50000 | User Guide - Page 52
    44 Chapter 4 Print ENWW
  • HP LaserJet E50000 | User Guide - Page 53
    following information is correct at the time of publication. For video assistance, see www.hp.com/videos/LaserJet. For current information, see www.hp.com/support/ljE50045. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve
  • HP LaserJet E50000 | User Guide - Page 54
    network configuration The HP Embedded Web Server works when the product is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based product connections. Internet access is not needed to open and use the HP Embedded Web Server. When the product is connected to the
  • HP LaserJet E50000 | User Guide - Page 55
    ● General tab ● Print tab ● Troubleshooting tab ● Security tab ● HP Web Services tab ● Networking tab ● Other Links Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamic Web pages that help solve problems. These pages also show additional services
  • HP LaserJet E50000 | User Guide - Page 56
    firmware upgrade files. Statistics Services Provides connection information about third-party job-statistics services. Print tab Table 5-3 job-storage options. Override the factory-default mode settings if print quality problems occur when using a specific paper type. Permit or restrict color
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    Troubleshooting tab Menu Description General Troubleshooting Online Help Diagnostic Data Select from a variety of reports and tests to help solve problems the internal hard drive for the product. Certificate Management Web Service Security Configure settings for jobs that are stored on the
  • HP LaserJet E50000 | User Guide - Page 58
    . HP-ePrint Debugging Enable features for solving problems with connecting to HP ePrint services. Networking tab Use the Networking tab to print server model. Other Settings Configure general printing protocols and services supported by the print server. The available options depend on the
  • HP LaserJet E50000 | User Guide - Page 59
    Shop for Supplies Connect to the HP SureSupply Web site for information on purchasing original HP supplies, such as toner cartridges and paper. HP Instant Support Connect to the HP Web site to find solutions to product problems. ENWW Advanced configuration with HP Embedded Web Server (EWS) 51
  • HP LaserJet E50000 | User Guide - Page 60
    configure IPv4 TCP/IP parameters from the control panel ● Manually configure IPv6 TCP/IP parameters from the control panel ● Link speed and duplex settings Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not
  • HP LaserJet E50000 | User Guide - Page 61
    panel, select Settings. 2. Open the following menus: ● Networking ● Ethernet ● TCP/IP ● IPV 4 Settings ● Config Method 3. Select the Manual option, and then select OK. 4. Open the Manual Settings menu. 5. Select the IP Address, Subnet Mask, or Default Gateway option. 6. Touch the first field to open
  • HP LaserJet E50000 | User Guide - Page 62
    Link speed and duplex settings NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks. The link speed and communication mode of the print server must match the network hub. For most situations, leave the printer in automatic mode. Incorrect changes to the
  • HP LaserJet E50000 | User Guide - Page 63
    ● Assign or change the system password using the HP Embedded Web Server ● Encryption support: HP High Performance Secure Hard Disks ● Lock the formatter Security statements The printer supports security standards and recommended protocols that help you keep the printer secure, protect critical
  • HP LaserJet E50000 | User Guide - Page 64
    and store it in a safe place. The administrator password cannot be recovered. If the administrator password is lost or forgotten, contact HP Support at support.hp.com for the assistance required to completely reset the printer. Some features on the printer control panel can be secured so that
  • HP LaserJet E50000 | User Guide - Page 65
    Energy-conservation settings Introduction ● Print with EconoMode ● Set the Sleep/Auto Off After Inactivity setting ● Set the sleep timer and configure the printer to use 1 watt or less of power ● Set the sleep schedule ● Set the Delay Shut Down setting Configure sleep settings to reduce power usage
  • HP LaserJet E50000 | User Guide - Page 66
    1. On the printer control panel, open the Setup menu. 2. Open the following menus: ● System Setup ● Energy Settings ● Sleep/Auto Off After 3. Use the arrow keys to select the time for the Sleep/Auto Off delay, and then press the OK button. Select the time for the Sleep/Auto Off After delay. Set the
  • HP LaserJet E50000 | User Guide - Page 67
    3. Select the New Event button, and then select the type of event to schedule: Wake Event or Sleep Event. 4. For a wake or sleep event, configure the time and the days of the week for the event. Select Save to save the setting. Set the Delay Shut Down setting Use the control panel menus to select
  • HP LaserJet E50000 | User Guide - Page 68
    solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment - ultimately increasing investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go to www.hp.com/go/webjetadmin
  • HP LaserJet E50000 | User Guide - Page 69
    advantage of the most current features, update the printer firmware. Download the most recent firmware update file from the Web: Go to www.hp.com/support/ljE50045. Click Drivers & Software. ENWW Software and firmware updates 61
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    62 Chapter 5 Manage the printer ENWW
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    6 Solve problems For more information ● Customer support ● Control panel help system ● Restore factory settings ● A " , see www.hp.com/videos/LaserJet. For current information, see www.hp.com/support/ljE50045. HP's all-inclusive help for the printer includes the following information: ● Install
  • HP LaserJet E50000 | User Guide - Page 72
    for your country/region Have the printer name, serial number, date of purchase, and problem description ready Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the
  • HP LaserJet E50000 | User Guide - Page 73
    procedures, such as clearing paper jams. If the printer alerts of an error or warning, touch the Help button to open a message that describes the problem. The message also contains instructions to help solve the problem. ENWW Control panel help system 65
  • HP LaserJet E50000 | User Guide - Page 74
    side of the screen, click Reset Factory Settings. 4. Click the Reset button. NOTE: The printer restarts automatically after the reset operation completes. 66 Chapter 6 Solve problems ENWW
  • HP LaserJet E50000 | User Guide - Page 75
    A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel Cartridge is low: The printer indicates when a toner cartridge level is low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no
  • HP LaserJet E50000 | User Guide - Page 76
    Printer does not pick up paper or misfeeds Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sure the paper size and type are set correctly on the printer control panel. 68 Chapter 6 Solve problems ENWW
  • HP LaserJet E50000 | User Guide - Page 77
    should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations
  • HP LaserJet E50000 | User Guide - Page 78
    1 2 6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue. 7. The rollers above the tray might be contaminated. Clean the rollers with a lint the paper. Return the stack of paper to the tray. 70 Chapter 6 Solve problems ENWW
  • HP LaserJet E50000 | User Guide - Page 79
    NOTE: Fanning the paper introduces static electricity. Instead of fanning the paper, flex the stack by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This
  • HP LaserJet E50000 | User Guide - Page 80
    hold the paper in the correct position as it enters the printer. Figure 6-6 Stack-height markings Figure 6-7 Tab for the paper stack 72 Chapter 6 Solve problems ENWW
  • HP LaserJet E50000 | User Guide - Page 81
    should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations
  • HP LaserJet E50000 | User Guide - Page 82
    Clear paper jams Introduction The following information includes instructions for clearing paper jams from the printer. ● Jam locations ● Auto-navigation for clearing paper jams ● optional 1 x 550-sheet feeders NOTE: Remove Tray 2 to access jams in the duplexer. 74 Chapter 6 Solve problems ENWW
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    instructions on the control panel. When you complete a step, the printer displays instructions guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the printer. 7. If you are printing on heavy, embossed, or perforated paper, use the manual
  • HP LaserJet E50000 | User Guide - Page 84
    steps. 2. Press the top-cover-release button on the left side of the printer. 3. Open the front door. 4. Remove the toner cartridge. 76 Chapter 6 Solve problems ENWW
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    5. Lift the jam-access cover and slowly remove any jammed paper. Be careful not to tear the paper. 6. Reinsert the toner cartridge. 7. Close the front door. ENWW Clear paper jams 77
  • HP LaserJet E50000 | User Guide - Page 86
    clearing the jam. 1. Remove the tray from the printer. 2. Remove the paper from the tray, and discard any damaged paper. 3. Verify that the rear paper guide is adjusted to the indentation for the correct paper size. If necessary, pinch the release and move the rear paper
  • HP LaserJet E50000 | User Guide - Page 87
    4. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 5. Reinsert and close the tray. 6. Press the top-cover-release button on the left side of the printer. 7. Open the front door. ENWW Clear
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    8. Remove the toner cartridge. 9. Lift the jam-access cover and slowly remove any jammed paper. Be careful not to tear the paper. 80 Chapter 6 Solve problems ENWW
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    10. Reinsert the toner cartridge. 11. Close the front door. ENWW Clear paper jams 81
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    jam. 1. Press the top-cover-release button on the left side of the printer. 2. Open the front door. 3. Remove the toner cartridge. 82 Chapter 6 Solve problems ENWW
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    4. Lift the jam-access cover and slowly remove any jammed paper. Be careful not to tear the paper. 5. Reinsert the toner cartridge. 6. Close the front door. ENWW Clear paper jams 83
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    fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams. 1. Open the rear door. 84 Chapter 6 Solve problems ENWW
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    2. Remove any jammed paper. 3. Close the rear door ENWW Clear paper jams 85
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    the jam. 1. Remove Tray 2 from the printer. 2. Pull forward on the green tab inside the tray area to release the duplex pan. 86 Chapter 6 Solve problems ENWW
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    3. Remove any jammed paper. 4. Close the duplex pan. 5. Reinsert and close the tray. ENWW Clear paper jams 87
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    6. Open the rear door. 7. Remove any jammed paper. 8. Close the rear door 88 Chapter 6 Solve problems ENWW
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    9. Press the top-cover-release button on the left side of the printer. 10. Open the front door. 11. Remove the toner cartridge. ENWW Clear paper jams 89
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    12. Lift the jam-access cover and slowly remove any jammed paper. Be careful not to tear the paper. 13. Reinsert the toner cartridge. 14. Close the front door. 90 Chapter 6 Solve problems ENWW
  • HP LaserJet E50000 | User Guide - Page 99
    from a different software program. If the page prints correctly, the problem is with the software program from which you were printing. Check correct type of paper. 3. Close the tray. 4. Follow the control panel instructions to confirm or modify the paper type settings for the tray. Check the paper
  • HP LaserJet E50000 | User Guide - Page 100
    report to check the percent of life remaining for the toner cartridges and, if applicable, the status of other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when a supply level is
  • HP LaserJet E50000 | User Guide - Page 101
    and the printing environment Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that is of good quality and free of cuts, nicks, tears
  • HP LaserJet E50000 | User Guide - Page 102
    to adjust. 4. Select Print Test Page, and then follow the instructions on the printed pages. 5. Select Print Test Page again to Server 2008 32 bit operating systems. Not all features or page sizes are supported. This product-specific print driver is for Windows 7, 8, 8.1, 10, Solve problems ENWW
  • HP LaserJet E50000 | User Guide - Page 103
    ● Recommended for printing in all Windows environments ● Provides the overall best speed, print quality, and printer feature support for most users ● Developed to align with Windows Graphic Device Interface (GDI) for best speed in Windows environments ● Might not be fully compatible with third
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    96 Chapter 6 Solve problems ENWW
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    supported 9 duplex printing Mac 36 duplex printing (double-sided) settings (Windows) 32 Windows 33 duplexer clearing jams 86 duplexing manually (Mac) 36 manually Services 49 information pages 47 network settings 50 opening 52 other links list 51 print settings 48 security settings 49 troubleshooting
  • HP LaserJet E50000 | User Guide - Page 106
    Services enabling 49 I image quality check toner-cartridge status 92 information pages HP Embedded Web Server 47 interface ports locating 5 Internet Explorer, versions supported Storage 39 managing network 52 manual duplex Mac 36 Windows locations 74 paper pickup problems solving 68, 70 paper
  • HP LaserJet E50000 | User Guide - Page 107
    feed problems 68 troubleshooting tools HP Embedded Web Server 49 two-sided printing settings (Windows) 32 U USB port enabling 42 locating 5 USB ports, optional part number 24 USB storage accessories printing from 42, 43 W Web browser requirements HP Embedded Web Server 46 Web sites customer support
  • HP LaserJet E50000 | User Guide - Page 108
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HP LaserJet Managed E50045
User Guide