HP LaserJet E50000 Enable compatibility with FutureSmart 4.8 and newer
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- HP LaserJet E50000 | Enable compatibility with FutureSmart 4.8 and newer - Page 1
HP FutureSmart 4.8 and newer HP LaserJet Managed E50045dw, HP Color LaserJet Managed E55040dw Table of Contents Overview ...2 Applicable printers ...2 Installation Instructions...3 Download the .bdl and .xml files needed to install the compatibility update 3 Method one: Install the update using the - HP LaserJet E50000 | Enable compatibility with FutureSmart 4.8 and newer - Page 2
and allow newer versions of firmware to be installed. Use the instructions in this document to install the compatibility solution bundle (.bdl) FutureSmart bundle version 4.8 or newer. Firmware downgrades are no longer supported and will not be possible after this update has been installed. - HP LaserJet E50000 | Enable compatibility with FutureSmart 4.8 and newer - Page 3
Installation Instructions First, download the files and then use either the Embedded Web 1. Click one of the following links: • https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-managed-e50045series/19203869 or, • https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-managed - HP LaserJet E50000 | Enable compatibility with FutureSmart 4.8 and newer - Page 4
3. Log in using administrator credentials. NOTE: If the administrator password is blank, make sure to set a password before continuing or the next step will fail. If the administrator password is already set, do not perform this step. a. Click the Security tab. b. Under Set the Local administrator - HP LaserJet E50000 | Enable compatibility with FutureSmart 4.8 and newer - Page 5
Method two: Install the update using Web Jetadmin Follow these steps to install the compatibility update using HP Web Jetadmin (WJA): NOTE: The WJA method is recommended for use when 20 or more printers require this update. It does require an HP Web Jetadmin installation with the printers already - HP LaserJet E50000 | Enable compatibility with FutureSmart 4.8 and newer - Page 6
8. Select the Solution E50045 E55040 FW Upgrade Preparation for Upgrades from Pre-FS4.8 (the Type column lists Manifest) and click Edit. NOTE: Do not select the file type Application (BDL). 9. Type or copy/paste the following text in the Description field: This solution needs to be run one time only - HP LaserJet E50000 | Enable compatibility with FutureSmart 4.8 and newer - Page 7
Step two: Create a solution template 1. Open HP Web Jetadmin. 2. Under Device Management in the left menu, navigate to Overview > Solutions > Templates. 3. On the right-side of the screen, click Create. 4. Under Operations, select the Install option, and click Next. 5. Under Manager options, clear - HP LaserJet E50000 | Enable compatibility with FutureSmart 4.8 and newer - Page 8
click Next. 5. For the Selection method, select one of the following options: • Devices (to select devices manually from a list) OR sort the list by Device model and hold the CTRL key to select multiple support devices and press the > arrow button to add the devices to the list of selected devices - HP LaserJet E50000 | Enable compatibility with FutureSmart 4.8 and newer - Page 9
Use the following information to help troubleshoot any issues encountered when installing the utility or migrating to HP FutureSmart 4.8 and newer. Issue: Error received when installing the solution with Web Jetadmin Cause 1: - HP LaserJet E50000 | Enable compatibility with FutureSmart 4.8 and newer - Page 10
Issue: Web Jetadmin indicates the solution installed successfully but the solution did not install Cause 1: The Application URL configured in the solution manifest is not reachable by the device. Solution: Edit the Manifest file created in Step one of the HP Web Jetadmin Installation and make sure - HP LaserJet E50000 | Enable compatibility with FutureSmart 4.8 and newer - Page 11
appears to have no errors and no jobs pending, perform a manual reboot of the device. 5. After the device reboots, try solution, use the following troubleshooting information as a guide: Cause 1: The solution • If the device is one of the supported devices, continue to the next possible cause. Cause - HP LaserJet E50000 | Enable compatibility with FutureSmart 4.8 and newer - Page 12
hp.com/go/support Current HP driver, support, and security alerts delivered directly to your desktop. © Copyright 2019 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
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Technical white paper
Enable compatibility with HP
FutureSmart 4.8 and newer
HP LaserJet Managed E50045dw, HP Color LaserJet Managed E55040dw
Table of Contents
Overview
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2
Applicable printers
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2
Installation Instructions
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3
Download the .bdl and .xml files needed to install the compatibility update
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3
Method one: Install the update using the Embedded Web Server (EWS)
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3
Method two: Install the update using Web Jetadmin
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5
Troubleshooting
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9