View an event log
..................................................................................
470
Clear an event log
..................................................................................
470
Clear jams
..........................................................................................................................
471
Common causes of jams
........................................................................................
471
Jam locations
........................................................................................................
472
Clear jams in Tray 1
..............................................................................................
473
Clear jams in the output bin area
............................................................................
475
Clear jams in Tray 2
..............................................................................................
476
Clear jams in the right door
....................................................................................
477
Clear jams in the optional 500-sheet paper and heavy media tray (Tray 3)
..................
481
Clear jams in the lower right door (Tray 3)
...............................................................
482
Jam causes and solutions
.......................................................................................
483
Jams in the output bin
.............................................................................
483
Jams in the fuser and transfer area
...........................................................
483
Jams in the duplex area (duplex models)
...................................................
487
Jams in Tray 1, Tray 2 and internal paper path
..........................................
488
Jams in Tray 3
.......................................................................................
490
Change jam recovery
............................................................................................
491
Solve paper handling problems
.............................................................................................
492
Product feeds multiple sheets
..................................................................................
492
Paper does not feed automatically
...........................................................................
492
Use manual print modes
.......................................................................................................
494
Solve image quality problems
................................................................................................
497
Image defects table
...............................................................................................
497
Clean the product
................................................................................................................
503
Clean the paper path
............................................................................................
503
Set up an auto cleaning page
..................................................................
503
Solve performance problems
.................................................................................................
504
Solve connectivity problems
...................................................................................................
505
Solve direct connect problems
................................................................................
505
Solve network problems
.........................................................................................
505
Service mode functions
.........................................................................................................
507
Service menu
........................................................................................................
507
Product resets
.......................................................................................................
509
Restore factory-set defaults
.......................................................................
509
Product cold reset
...................................................................................
510
Clean Disk and Partial Clean functions
....................................................................
510
Active and repository firmware locations
...................................................
510
Partial Clean
.........................................................................................
511
Execute a Partial Clean
............................................................
511
Clean Disk
............................................................................................
512
ENWW
xvii