HP LaserJet Enterprise M605 Trusted Platform Module - User Guide
HP LaserJet Enterprise M605 Manual
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- HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 1
HP Trusted Platform Module User Guide - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 3
Supported printers and MFPs ...3 Product Dimensions ...3 Product hardware setup and software installation 4 2 Manage the product ...7 View TPM status via HP Solve problems ...17 HP TPM related error codes ...18 Software and firmware updates ...19 4 Service and Troubleshooting ...21 Customer support - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 4
iv ENWW - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 5
HP Trusted Platform Module Accessory (TPM) provides secure device identity with certificate private keys generated and protected by the TPM. The TPM strengthens protection of encrypted credentials and data stored on the printer or MFP manually restored with a USB flash drive at the preboot menu. ENWW - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 6
Product views 2 Chapter 1 Product overview ENWW - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 7
F5S62A What's in the box HP Trusted Platform Module, Install Guide Warranty One-year, onsite limited % RH Supported printers and MFPs HP LaserJet: M806 HP LaserJet MFP: M630, M830 HP Color LaserJet: M651, M855 HP Color LaserJet MFP: M680, M880 HP Officejet: X555 HP Officejet MFP: X585 If - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 8
Product hardware setup and software installation 1. Go to www.hp.com/support and download the latest firmware version for your printer. Update the firmware on your printer. Refer to the printer documentation for instructions. After the latest firmware is installed successfully, go to Step 2. 2. Turn - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 9
5. Locate the correct connector on the formatter. The outline of a white square the same size as the TPM is printed on the formatter and surrounds the connector and a hole in the formatter. NOTE: The letters AUX might not appear on some older boards. The location of the connector on your formatter - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 10
. Refer to the printer documentation for instructions. Look under the Installed Personalities and Options heading on this page and verify that HP TPM Accessory: Enabled is listed. For additional TPM user information and troubleshooting, go to www.hp.com/support/. 6 Chapter 1 Product overview ENWW - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 11
2 Manage the product ● View TPM status via HP Embedded Web Server (EWS) ● Stop using TPM ● Install a new or re-enable an existing TPM after disabling a previous TPM ENWW 7 - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 12
the printer documentation for instructions. Look under the Installed Personalities and Options heading on this page and verify that HP TPM Accessory: Enabled is : Refer to the printer user guide for information on how to access the HP Embedded Web Server (EWS). 8 Chapter 2 Manage the product ENWW - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 13
procedure, all customer data will be lost, including at installed solutions on the device. 1. Access the preboot menu by pressing the HP logo when the initializing screen has reached 1/8 for Multi Function Printers. Press the HP logo before 1/8 for Single Function Printers. ENWW Stop using TPM 9 - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 14
2. From the preboot menu on the control panel, navigate to Administrator and press OK. If prompted, enter the Administrator password. 3. Navigate to F: TPM Config and press OK. 10 Chapter 2 Manage the product ENWW - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 15
4. Press Stop Using and then OK. 5. The control panel displays Data will be lost Firmware reinstall may be needed. Press any key. ENWW Stop using TPM 11 - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 16
, it can be reenabled by following the steps in the Install a new or re-enable an existing TPM after disabling a previous TPM section. 12 Chapter 2 Manage the product ENWW - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 17
8. The printer restarts and displays Upgrading FW and progress bar on the control panel. 9. Verify the TPM is disabled by printing a configuration page and looking for HP TPM Accessory: Disabled. ENWW Stop using TPM 13 - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 18
the TPM on the formatter and then install the formatter in the printer. 2. Access the preboot menu by pressing the HP logo when the initializing screen has reached 1/8 for Multi Function Printers. Press the HP logo before 1/8 for Single Function Printers. 14 Chapter 2 Manage the product ENWW - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 19
3. At the preboot menu, navigate to Administrator and press OK. If prompted, enter the Administrator password. 4. Navigate to F: TPM Config and press OK. ENWW Install a new or re-enable an existing TPM after disabling a previous TPM 15 - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 20
5. Press Enable and Use and then OK. 6. The printer restarts. 7. After the printer has initialized, print a configuration page. Look under the Installed Personalities and Options heading on this page and verify that HP TPM Accessory: Enabled is listed. 16 Chapter 2 Manage the product ENWW - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 21
3 Solve problems ● HP TPM related error codes ● Software and firmware updates ENWW 17 - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 22
HP TPM related error codes Error Code Reason Description Solution 33.04.01 Missing TPM A TPM is missing from a printer. Restart the printer. OR If choosing to protect the printer with the new TPM, please go to www.hp.com/support/ for detailed instructions. 18 Chapter 3 Solve problems ENWW - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 23
Software and firmware updates Refer to the printer documentation for information on software and firmware updates. ENWW Software and firmware updates 19 - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 24
20 Chapter 3 Solve problems ENWW - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 25
, serial number, date of purchase, and problem description ready. Get support for products used with a Macintosh computer www.hp.com/go/macosx Order genuine HP parts or accessories www.hp.com/buy/parts Order additional HP service or maintenance agreements www.hp.com/go/carepack ENWW Customer - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 26
22 Chapter 4 Service and Troubleshooting ENWW - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 27
8 C cancel 9 certificates security 8 certifications 3 codes error 18 D dimensions 3 E Embedded Web Server (EWS) network connection 8 security 8 error codes 18 Explorer, versions supported HP Embedded Web Server 8 F firmware updates 19 ENWW H hardware how-to 4 installation 4 setup 4 height 3 help 21 - HP LaserJet Enterprise M605 | Trusted Platform Module - User Guide - Page 28
V view product 2 W warranty 3 Web browser requirements HP Embedded Web Server 8 weight 3 width 3 24 Index ENWW
HP Trusted Platform Module
User Guide