HP LaserJet M1005 HP LaserJet M1005 MFP - User Guide - Page 102

Media-handling problems, Jamming, damage

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Problem Cause Solution Black dots or streaks appear on the copy. Copies are too light or dark. Text is unclear. Ink, glue, correction fluid, or an unwanted substance might be on the flatbed scanner. Clean the device. See Cleaning the device on page 67. The printer driver or device settings may be incorrect. Verify that the quality settings are correct. See Adjusting the copy quality on page 42. The printer driver or device settings may be incorrect. Verify that the quality settings are correct. See Adjusting the copy quality on page 42. Media-handling problems Problem Cause Solution Poor print quality or toner The paper is too moist, too rough, too Try another kind of paper, between 100 and 250 Sheffield, adhesion heavy or too smooth, or it is embossed 4 to 6% moisture content. or from a faulty paper lot. Dropouts, jamming, or curl The paper has been stored incorrectly. Store paper flat in its moisture-proof wrapping. The paper has variability from one side Turn the paper over. to the other. Excessive curl The paper is too moist, has the wrong Use long-grain paper, or use the Less paper curl setting. grain direction, or is of short-grain See Reducing paper curl on page 100. construction. Jamming, damage to device Problems with feeding The paper varies from side-to-side. Turn the paper over. The paper has cutouts or perforations. Use paper that is free of cutouts or perforations. The paper has ragged edges. Use high-quality paper that is made for laser printers. The paper varies from side-to-side. Turn the paper over. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot. Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content, or use long-grain paper. Print is skewed (crooked). The media guides might be incorrectly adjusted. Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again. 92 Chapter 9 Problem solving ENWW

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Problem
Cause
Solution
Black dots or streaks
appear on the copy.
Ink, glue, correction fluid, or an
unwanted substance might be on the
flatbed scanner.
Clean the device. See
Cleaning the device
on page
67
.
Copies are too light or
dark.
The printer driver or device settings
may be incorrect.
Verify that the quality settings are correct. See
Adjusting
the copy quality
on page
42
.
Text is unclear.
The printer driver or device settings
may be incorrect.
Verify that the quality settings are correct. See
Adjusting
the copy quality
on page
42
.
Media-handling problems
Problem
Cause
Solution
Poor print quality or toner
adhesion
The paper is too moist, too rough, too
heavy or too smooth, or it is embossed
or from a faulty paper lot.
Try another kind of paper, between 100 and 250 Sheffield,
4 to 6% moisture content.
Dropouts, jamming, or
curl
The paper has been stored incorrectly.
Store paper flat in its moisture-proof wrapping.
The paper has variability from one side
to the other.
Turn the paper over.
Excessive curl
The paper is too moist, has the wrong
grain direction, or is of short-grain
construction.
Use long-grain paper, or use the
Less paper curl
setting.
See
Reducing paper curl
on page
100
.
The paper varies from side-to-side.
Turn the paper over.
Jamming, damage to
device
The paper has cutouts or perforations.
Use paper that is free of cutouts or perforations.
Problems with feeding
The paper has ragged edges.
Use high-quality paper that is made for laser printers.
The paper varies from side-to-side.
Turn the paper over.
The paper is too moist, too rough, too
heavy or too smooth, has the wrong
grain direction, or is of short-grain
construction or it is embossed or from
a faulty paper lot.
Try another kind of paper, between 100 and 250 Sheffield,
4 to 6% moisture content, or use long-grain paper.
Print is skewed (crooked).
The media guides might be incorrectly
adjusted.
Remove all media from the input tray, straighten the stack,
and then load the media in the input tray again. Adjust the
media guides to the width and length of the media that you
are using and try printing again.
92
Chapter 9
Problem solving
ENWW