HP LaserJet M1005 HP LaserJet M1005 MFP - User Guide - Page 84

Clearing jams, Causes of jams, Tips to avoid jams

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Clearing jams This section contains instructions for clearing jams from the device. Causes of jams Occasionally, paper or other print media can become jammed during a print job. Some causes include the following events: ● The input trays are loaded improperly or overfilled, or the media guides are not set properly. ● Media is added to or removed from an input tray during a print job or an input tray is removed from the device during a print job. ● The cartridge door is opened during a print job. ● Too many sheets have accumulated in the output area, or sheets are blocking the output area. ● The print media that is being used does not meet HP specifications. See Media specifications on page 13. ● The media is damaged or has foreign objects attached to it, such as staples or paper clips. ● The environment in which the print media was stored is too humid or too dry. See Printing and storage environment on page 22. Tips to avoid jams ● Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that you are using. ● Verify that the media guides are properly adjusted. ● Check that the input tray is securely in place. ● Do not add print media into the input tray while the device is printing. ● Use only HP-recommended media types and sizes. See Media specifications on page 13 for more information about print media types. ● Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin capacity. ● Check the power connection. Make sure that the power cord is firmly connected to both the device and the power supply box. Plug the power cord into a grounded power outlet. 74 Chapter 9 Problem solving ENWW

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Clearing jams
This section contains instructions for clearing jams from the device.
Causes of jams
Occasionally, paper or other print media can become jammed during a print job. Some causes include
the following events:
The input trays are loaded improperly or overfilled, or the media guides are not set properly.
Media is added to or removed from an input tray during a print job or an input tray is removed from
the device during a print job.
The cartridge door is opened during a print job.
Too many sheets have accumulated in the output area, or sheets are blocking the output area.
The print media that is being used does not meet HP specifications. See
Media specifications
on page
13
.
The media is damaged or has foreign objects attached to it, such as staples or paper clips.
The environment in which the print media was stored is too humid or too dry. See
Printing and
storage environment
on page
22
.
Tips to avoid jams
Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of
print media that you are using.
Verify that the media guides are properly adjusted.
Check that the input tray is securely in place.
Do not add print media into the input tray while the device is printing.
Use only HP-recommended media types and sizes. See
Media specifications
on page
13
for more
information about print media types.
Do not let print media stack up in the output bin. The print media type and the amount of toner used
affect the output bin capacity.
Check the power connection. Make sure that the power cord is firmly connected to both the device
and the power supply box. Plug the power cord into a grounded power outlet.
74
Chapter 9
Problem solving
ENWW